Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

We first got there and they gave us our key and we went to the room and it had dirty socks on the bed and trash everywhere . So we went back downstairs and got a new room but staff seen to not care about it what so ever

It was midrange and In our budget. The second time we have stayed at this location. Would recommend to others.

I love atmosphere that was presented around the hotel very clean. Staff is very patient. Very helpful. And overall, I was very comfortable and at ease and rested and I didn’t even know they had pets in the building. That’s how quiet it was for me and I would definitely come back there again or any other facility of Hampton Hilton hotel keep up the good work because it was beautiful. Breakfast was excellent.👏

Nice stay will come back

It was fine definitely could have been cleaner. There was evident signs that doors and things had not been wiped down including entry door. There were 4 small pillows on a king bed but the staff was kind enough to give us a few more when asked outdoor furniture was not in good shape. Staff was fantastic in the evening. Didn’t speak to staff during the morning we left but didn’t need to. For the price I would have expected it to be more comfortable and clean but it was fine for the night. Cleanliness comfort of bed and price was high for what it was

Nice hotel. Clean, good condition.

It was very clean, the breakfast was great. The staff was very friendly. It was wonderful Nothing not to like

Very nice hotel, clean rooms with a nice pool. Close to food options.

It was perfect

Very good

Very good

Swimming pool water was very murky and looked dirty. Floors in room had crumbs. Did not appear to have been vacuumed.

Staff was very nice and attentive. Decent room for the money.

Staff was very nice and attentive. Decent room for the money.

No foot rests, just a sofa and a chair. When you sat down there’s no the stay was pleasant.

Exceptional

Superb

Buen servicio

A/C was very noisy

Room clean and comfortable. Hallway on 4th floor was sub freezing temp , which seemed excessive. Some hand sanitizer machines at elevators were not working but I’m sure they will be corrected.

Nice clean place and comfortable beds.

👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Superb

The room is ok but there phone is not working told the front desk personnel seems like doesn’t care. Also the front desk lady was so rude.

Breakfast, it was delicious.

Very good

Breakfast was excellent Beda comfy Extra charges for parking and wifi. The website says guest parking. I was unaware of the charge, so that was disappointing.

Very good

Staff was very good. Breakfast was excellent Beda comfy Extra charges for parking and wifi. The website says guest parking. I was unaware of the charge, so that was disappointing.

The room was not very clean. The bathroom pretty dirty, with new caulk over old moldy caulk. A lot of dust in the light fixtures and baseboards corners.

Poor

We were charged for parking which was shown on the confirm as free.

When we first checked in and went up to our room, the toilet didn’t work. So we went back down to the front desk and the lady working the desk had an attitude about giving us a different room and said no apology. Our new room had smudges on the mirror, fingerprints on the shower curtain and the whole place did not look like it was throughly cleaned. The next day our room keys stopped working so we went down to the front desk to get them replaced and the guy working the desk just said “they’re fixed” with no apology.

No water

No water

Mj was great!

This was a hot mess! Stay away!!!!

We received room on the six floor, room had a problem with a water flow in the shower: water was practically cold and no water pressure at all, very disappointing

The location is fair & the room is clean I have arrived at night , room 305 , there was no hot water but the water flow was fair..in the morning untill check out there was no hot water in the shower with very weak water power & i couldnt take a shower .. veru disappointed .

I have arrived at night , room 305 , there was no hot water but the water flow was fair..in the morning untill check out there was no hot water in the shower with very weak water power & i couldnt take a shower .. veru disappointed .

Shower door kept sliding open Need a clock...radio

Everything was ok. Had a problem with my room it was fixed right away

Exceptional

Exceptional

Nothing

It was a little outdated. Towel rack was coming off the wall in the bathroom. The security lock was also coming off the door

It was a little outdated. Towel rack was coming off the wall in the bathroom. The security lock was also coming off the door

Superb

Breakfast was wonderful and the server was very nice. The pool temperature was excellent just right!

Location A little pricey

Parking yes

Location A little pricey

Very friendly staff , clean rooms.

Convenient, well-lit parking. Extremely friendly front desk staff. Very clean rooms. And and an ample tasty breakfast on both days of my stay. Though I didn’t make use of them, the pool, gym, and business center all appeared to be well-maintained. I would recommend this location to anyone visiting the area and in search of a convenient place to stay with easy access to the interstate and downtown.

Staff was friendly, especially afternoon and evening desk clerk Location was not especially convenient but it checked all the other boxes for us

Everything was excellent.

The air conditioning was flowing nice and room was clean

Wonderful breakfast staff Stains on the comforter , they didn’t come and empty out the trash and first night we arrived none of the outlets were working. They ended up getting us a new room. It was a bit much to do because we had our 1 year old with us. We ended up ending our trip and just went home, at this point we could care less about we paid for 4 nights!!! Very sad hotel!!

Room was decently big w a nice, isolated kitchenette area. Water pressure wasn't great. Big desk/work area, loveseat in room, luggage holder, built-in dresser w seat, very large closet. No usbc charging, ac plug or usb. Clean, comfortable bedding, most everything's updated nicely, toasty fire pit, pool was ok except heater was 'broken' so it was a little brrrrr, ample parking and decent area. Some highway traffic noise fairly audible. Close to shops, eateries, supermarkets, highways, downtown Columbia area. Mostly recommend the stay.

Room was clean. Location was closer to the highway than we anticipated, so that’s what we saw from our room window. Check in was easy, young guy at the front desk gave minimal info. Staff in the morning was super friendly and informative. Breakfast staff was great! Parking was easy. Good stay overall

75 is too much to charge for a pet fee, just saying.

Absolutely perfect for family and spouse

Great staff (Magnus at the front desk), clean rooms, sparkling indoor pool and good selection for breakfast.

Clean front desk staff great

Breakfast items were great! Parking was very good. I didn't have a problem. On arrival, I wasn't impressed. The lady didn't seem happy and told me to come back in an hour. I came back in an hour and the manager Karem seemed stressed and didn't welcome me or tell me about anything. I had to ask. Anyway, I did get to check in a little early The room is excellent with towels, and bed was very fluffy and had great pillows. I had plenty of room to spread out my things. I didn't know about the fire pit and wish I had known before time to leave. I saw the pool and gym area when walking around which seemed like a great thing if you stayed very long. Again, I had to look because no one said anything about it. All in all a good stay. On leaving, Rick was great and had a great personality. He turned on the fire pit and was very helpful and out going.

The staff were pretty very accommodating. Some were much better than others. I had 3 rooms. The first room didn’t have much hot water or water pressure in the shower and the 2nd didn’t have a bathtub. The place felt rundown to me. They had a pool but it wasn’t very clean. There were no showers or changing room. I wanted to swim really badly one night but a group of girls took over the pool for over 3 hours. The front desk said there was nothing they could do. The breakfast was great.

The location and the set up. The cleaning of the rooms hair was all in bathroom they change my room and the other room had hair all in bathroom also.

Room was very comfortable and cleaned

short stay, had to leave real early other wise great

I drove 10 hrs only to arrive at the hotel to be told my reservation had been canceled and they were booked up. I was furious and exhausted. They did try to help in the end by finding a suitable nearby hotel with availability.

everthing was good, except the parking lot. we you enter the hotel there a hole in the road. its was like that couple years ago.

Close to shopping area and food area Na

Clean room

I loved this property. The bed was comfortable and everything was well cleaned. I did however run into issues. My room got downgraded from a suite to a regular king room, mind you I booked over a month in advance as I am on my honeymoon. The shower has zero shampoo when I showered. Finally, in the morning as I was heading to the lobby I smiled and said good morning to the housekeeper and she scowled at me and rolled her eyes, it caught me off guard more than anything.

Comfy bed, good breakfast

I have one complaint. Rooms for physically challenged people are not on the ground floor. This is very important for me because I use a walker with wheels and I have a tiny dog. I am actually very afraid of being placed on a floor above the ground. What if there is a fire? How am I suppose to get down stairs with my walker and dog? I need a special room because I cannot get up off of a low toilet.

Breakfast was the best part of our stay at the Hampton Inn. Ms. Williams is so sweet.

Breakfast was the best part of our stay at the Hampton Inn. Ms. Williams is so sweet.

Of all of the hotels I've stayed at, this is the first one to refuse to give me a receipt when I checked out.

Of all of the hotels I've stayed at, this is the first one to refuse to give me a receipt when I checked out.

Great hotel, very clean and comfortable. Would recommend.

Great service. Pretty beat up. Old, we need a refresh.

The staff was friendly, the room was spotless, the kids enjoyed the pool( not heated though) and we enjoyed the outdoor fire pit. Oh I can not forget the great breakfast and the wonderful staff that provided it with care and courtesy.

The staff was friendly, the room was spotless, the kids enjoyed the pool( not heated though) and we enjoyed the outdoor fire pit. Oh I can not forget the great breakfast and the wonderful staff that provided it with care and courtesy.

I love the fireplace outside

I love the fireplace outside

The room was very spacious and the people were great. I really enjoyed everything honestly. The breakfast was great.

Everything was satisfactory..

Very friendly staff. Clean rooms and great breakfast options.

Very friendly staff. Clean rooms and great breakfast options.

Clean staff is amazing

Clean staff is amazing

The front desk staff and housekeeping were amazing. The room was clean but the bathroom sink was literally falling down and the shower was only Luke warm at best. We arrived Tuesday evening and informed Front desk of the issues Wednesday morning before 600 a.m. the sink wasn’t fixed until Thursday afternoon and the shower never was.

The front desk staff and housekeeping were amazing. The room was clean but the bathroom sink was literally falling down and the shower was only Luke warm at best. We arrived Tuesday evening and informed Front desk of the issues Wednesday morning before 600 a.m. the sink wasn’t fixed until Thursday afternoon and the shower never was.

Room was great, staff was also… Nice place to stay!

Room was great, staff was also… Nice place to stay!

The staff was friendly and the room was clean!

The staff was friendly and the room was clean!

Clean room

Clean room

The property is right off 75 for easy on and off on our road trip. We were very happy to find the room was completely quiet with no road noise whatsoever!

Everything the staff was amazing maybe the best part of my stay. The location was perfect distance for a lot of the activities we had planned. With in walking distance from my favorite coffee shop. N/A

Fraud alert. This hotel automatically adds $6.00 a day for parking even though it advertises free parking on its web site. I asked for a credit at checkout and was refused. I had 3 rooms since my nephew was graduating from Ft Jackson. 2 room 2 days 1 room 1 day. I was owed $30. Someone is cleaning up with this fraud. I am sure very few people challenge the bogus charge. After an hour on the phone I finally got $12 back on one room. When I was there, the hotel was fully booked. The hotel has over 100 room. I saw a previous rating online and the bogus charge has been going on for over a year.

Fraud alert. This hotel automatically adds $6.00 a day for parking even though it advertises free parking on its web site. I asked for a credit at checkout and was refused. I had 3 rooms since my nephew was graduating from Ft Jackson. 2 room 2 days 1 room 1 day. I was owed $30. Someone is cleaning up with this fraud. I am sure very few people challenge the bogus charge. After an hour on the phone I finally got $12 back on one room. When I was there, the hotel was fully booked. The hotel has over 100 room. I saw a previous rating online and the bogus charge has been going on for over a year.

Spotless room very friendly staff

Spotless room very friendly staff

nothing

The room was clean and organized

The room was clean and organized

The hotel was clean and affordable. Breakfast was great staff was very friendly and willing to help. Overall amazing experience

Check in easy- we booked third party. Room was clean.

Check in easy- we booked third party. Room was clean.

Furniture was very poor. Drawers wouldn't close. Only 1 chair and no table. Staff was good. Breakfast was good.

Furniture was very poor. Drawers wouldn't close. Only 1 chair and no table. Staff was good. Breakfast was good.

We thought this hotel was exceptional. The person we dealt with at reception was very friendly and helpful.The hallways were very clean and nicely decorated. The room was large and well appointed. Best of all the bed was extremely comfortable. All in all a very pleasant stay for us.

We thought this hotel was exceptional. The person we dealt with at reception was very friendly and helpful.The hallways were very clean and nicely decorated. The room was large and well appointed. Best of all the bed was extremely comfortable. All in all a very pleasant stay for us.

Room was clean and spacious. The staff was very nice

Room was clean and spacious. The staff was very nice

Room was clean and comfortable. Staff was pleasant and accommodating.

Room was clean and comfortable. Staff was pleasant and accommodating.

Staff was exceptional.

Staff was exceptional.

Bagels were moldy but the staff was friendly.

Bagels were moldy but the staff was friendly.

Clean room, staff over everything

Clean room, staff over everything

The breakfast was sooo good. Staff was super nice, the room was clean and nice. I will definitely be staying here again when I come back to Columbia.

The breakfast was sooo good. Staff was super nice, the room was clean and nice. I will definitely be staying here again when I come back to Columbia.

Clean room, efficient front desk staff.

Clean room, efficient front desk staff.

Every staff we ran into from housekeeping, front desk, or kitchen staff were all so friendly and polite!!! They mad the stay very nice! Room was spacious and worked perfect for my family!!! Only downfall is not bars of soap in the room, we forgot our body wash and was hopeful for soap but ther was none

Every staff we ran into from housekeeping, front desk, or kitchen staff were all so friendly and polite!!! They mad the stay very nice! Room was spacious and worked perfect for my family!!! Only downfall is not bars of soap in the room, we forgot our body wash and was hopeful for soap but ther was none

Everything was great from check in to breakfast and check out. Simple and amazing!

Everything was great from check in to breakfast and check out. Simple and amazing!

For starters the bathroom fan didn’t work, when I went to use the microwave it also quit working. Maintenance came in but had to play musical plugs to get it to work. Wasn’t happy

For starters the bathroom fan didn’t work, when I went to use the microwave it also quit working. Maintenance came in but had to play musical plugs to get it to work. Wasn’t happy

The hotel staff was kind. Parking was scarce. The elevator was screeching and dirty. The room that we received looked like it was cleaned in the bathroom and sheets changed, a quick turnaround. It also had visible dust around the television and desk. Was also dirty around the windows. It was OK to sleep in overnight, but I don’t know if I’d stay there again.

The hotel staff was kind. Parking was scarce. The elevator was screeching and dirty. The room that we received looked like it was cleaned in the bathroom and sheets changed, a quick turnaround. It also had visible dust around the television and desk. Was also dirty around the windows. It was OK to sleep in overnight, but I don’t know if I’d stay there again.

Friendly staff

Friendly staff

Room was dirty and for a dog friendly hotel there was no safe place to walk dog

Room was dirty and for a dog friendly hotel there was no safe place to walk dog

Very nice staff at front desk!

Very nice staff at front desk!

Had leave before breakfast. Parking was fine & our room was great.

Had leave before breakfast. Parking was fine & our room was great.

Great service, clean enough, it's a pet friendly hotel so I knew it wouldn't be spotless, nice pool

Great service, clean enough, it's a pet friendly hotel so I knew it wouldn't be spotless, nice pool

Good service Good stay

Good service Good stay

Yes

Yes

Clean comfortable

Clean comfortable

Perfect

Perfect

Yes,

Yes,

Short staffing

Short staffing

Beautiful room! Great stay!

Beautiful room! Great stay!

People were super nice and accommodating

People were super nice and accommodating

Southern hospitality

Southern hospitality

Easy check in. Breakfast could have been better.

Easy check in. Breakfast could have been better.

Excellent breakfast. Nearby disabled parking. Wonderful staff

Excellent breakfast. Nearby disabled parking. Wonderful staff

The Hampton is always a good stay very good all the time

The Hampton is always a good stay very good all the time

The cleaning staff on the 2nd floor that was there between 1pm and 2pm on the 15th was super helpful and professional I really appreciate them ensuring I had a super clean room and comfort I will most definitely stay again

The cleaning staff on the 2nd floor that was there between 1pm and 2pm on the 15th was super helpful and professional I really appreciate them ensuring I had a super clean room and comfort I will most definitely stay again

The room was dirty. As soon as I walked in the door. The front of the room door was dirty. The chairs and carpets had stains on them. The towels in the bathroom had hair on them. Our window blind would not close. We ask the front desk if they could help us they said maintenance wasn’t there to help. We had to put a sheet over our window. Smh. That room and hotel was not worth $295 for one night. I felt like I was over charged.

The room was dirty. As soon as I walked in the door. The front of the room door was dirty. The chairs and carpets had stains on them. The towels in the bathroom had hair on them. Our window blind would not close. We ask the front desk if they could help us they said maintenance wasn’t there to help. We had to put a sheet over our window. Smh. That room and hotel was not worth $295 for one night. I felt like I was over charged.

Yes. Love breakfast!!!

Yes. Love breakfast!!!

I was so impressed with the staff and the cleanliness of the property. The room was so large, the only thing we thought is that there was a hot tub in the swimming pool area. Other than that we loved the outdoor fireplace and the whole property. Very nice!

I was so impressed with the staff and the cleanliness of the property. The room was so large, the only thing we thought is that there was a hot tub in the swimming pool area. Other than that we loved the outdoor fireplace and the whole property. Very nice!

The breakfast on Sunday was better than the breakfast on Monday. We didn’t eat it, we went to the Waffle House on Monday.

The breakfast on Sunday was better than the breakfast on Monday. We didn’t eat it, we went to the Waffle House on Monday.

Yes

Yes

Staff at check in was very friendly. Checkout staff was no where to be found. Room overall clean but some things to note. Door block was not attached to wall so would be useless if someone were to try and get in room. Bed uncomfortable. A hook on bathroom wall was hanging half

Staff at check in was very friendly. Checkout staff was no where to be found. Room overall clean but some things to note. Door block was not attached to wall so would be useless if someone were to try and get in room. Bed uncomfortable. A hook on bathroom wall was hanging half

Very good

Very good

Not the best neighborhood. Lobby was dirty with cigarette butts in floor. Mold and pubic hair in the “freshly cleaned” shower. Horrible pillows. Air conditioner sounds like a rocket ship trying to take off. Room need upgrades.

Not the best neighborhood. Lobby was dirty with cigarette butts in floor. Mold and pubic hair in the “freshly cleaned” shower. Horrible pillows. Air conditioner sounds like a rocket ship trying to take off. Room need upgrades.

Average breakfast; small dining area.

Average breakfast; small dining area.

The stay was ok. Not stellar.

The stay was ok. Not stellar.

Everything was very nice except for the fact that the water does NOT get hot.

Everything was very nice except for the fact that the water does NOT get hot.

Very nice family stop overnight

Very nice family stop overnight

Staff was courteous and attentive. The room was nice and clean. I appreciated the pet friendly policy was very helpful.

Staff was courteous and attentive. The room was nice and clean. I appreciated the pet friendly policy was very helpful.

Need a make over

Need a make over

The staff at the front, checking in was wonderful, some of the staff in the hallways we’re not as friendly. The room could have used a little more cleaning, there was a definite odor, and the bathrooms had some residue on the floor and walls.

The staff at the front, checking in was wonderful, some of the staff in the hallways we’re not as friendly. The room could have used a little more cleaning, there was a definite odor, and the bathrooms had some residue on the floor and walls.

Super nice staff! And very good breakfast and comfortable sized room.

Super nice staff! And very good breakfast and comfortable sized room.

Staff was very friendly, check in very prompt. Satisfied with everything except the shower water pressure too low. A water limiter must be installed in shower because sink water pressure fine.

Staff was very friendly, check in very prompt. Satisfied with everything except the shower water pressure too low. A water limiter must be installed in shower because sink water pressure fine.

Door to room was open when we got there, only to find out it was because it couldn’t be closed if you didn’t first lift the entire door up and slam it shut. We had to do that every time we opened and closed the door. Toilet leaked and ran, all night long. Shower was dirty.

Door to room was open when we got there, only to find out it was because it couldn’t be closed if you didn’t first lift the entire door up and slam it shut. We had to do that every time we opened and closed the door. Toilet leaked and ran, all night long. Shower was dirty.

Coming in not super friendly. But I did like getting bottles of water. bathroom set up in our room was awful. Could barely get in bathroom door almost touches toilet. friendly group leaving. Coffee was cold around dinner time. Pool was very cloudy. Breakfast was good.

Coming in not super friendly. But I did like getting bottles of water. bathroom set up in our room was awful. Could barely get in bathroom door almost touches toilet. friendly group leaving. Coffee was cold around dinner time. Pool was very cloudy. Breakfast was good.

We stayed 3 nights and thought we would get our room refreshed on the 3rd night. Brought new towels but did not clean room. We notified front desk and left for the evening. Came back and nothing had been done. You would think after we complained it would get taken care of.

We stayed 3 nights and thought we would get our room refreshed on the 3rd night. Brought new towels but did not clean room. We notified front desk and left for the evening. Came back and nothing had been done. You would think after we complained it would get taken care of.

No thanks.

No thanks.

Staye

Staye

Door hinge on top was messed up, hard to get door open and closed.floors were dirty and sticky.cookie crums all over the chairs ,bathroom fan not working, and a terrible vibration in the floor from. An air conditioner on the floor below us ..

Door hinge on top was messed up, hard to get door open and closed.floors were dirty and sticky.cookie crums all over the chairs ,bathroom fan not working, and a terrible vibration in the floor from. An air conditioner on the floor below us ..

EXCELLENT breakfast!! Everything was super clean: lobby, restrooms, dining area, pool, hallways, and our guest room!! The staff kept a constant eye on whatever needed attention: trash cans, fresh coffee and supplies, etc I WILL DEFINITELY STAY HERE AGAIN!! Thank you for such a wonderful stay!!

EXCELLENT breakfast!! Everything was super clean: lobby, restrooms, dining area, pool, hallways, and our guest room!! The staff kept a constant eye on whatever needed attention: trash cans, fresh coffee and supplies, etc I WILL DEFINITELY STAY HERE AGAIN!! Thank you for such a wonderful stay!!

Everyone was super friendly and helpful could not have asked for a better experience

Everyone was super friendly and helpful could not have asked for a better experience

the front desk people were mean and ungrateful

The handicapped room was large enough for maneuvering a wheelchair, but the bathroom shower floor is too slippery to use.

Older Hampton inn, good TV and channels, nothing really special about it. A little pricy for what you get, but ok. Decent in room coffee.

The room was clean upon arrival, was never clean throughout our three day stay, we have to pick up our own towels from the lobby each day.

It was ok.

Seemed OK. Nothing great, nothing bad. No complaints. Breakfast was good.

Good Breakfast, great staff. Free cookies front desk. Water free in the check in 🙂

Blind didnt work Fridge didnt work No water in concession area

The employees were extremely nice and the room was beautiful!!

The hotel itself was clean and in good condition. However, we reserved a suite with 2 queen beds and a sleeper sofa since there were 5 of us. We were given a room with 2 beds and no sleeper sofa. They did bring us an extremely uncomfortable rollaway for the 5th person. Sleeping on the floor likely would have been more comfortable though. It also states when booking that there is free parking, but I was charged $6 for parking after check-out.

Clean, nice renovated bathroom fixtures. But not having a bathroom exhaust fan is a big miss, considering the bath was recently renovated. Loud highway traffic, so try for a room on the front side.

The rooms was clean and very comfortable

Good for a quick overnight stay while traveling, cleanliness should have been better.

We had a great stay. Our door was broken and was hard to open and close. Front desk staff was polite and friendly and let us know door part was in order when we checked in.

😃😃😃😃😃😃😃

Place is clean and quite. Staff was amazing

The property was to my liking. The atmosphere was very pleasant.

Before arrival night shift never would answer then phone. Upon arrival, the lady behind the desk didn’t have any answers to some concerns bc she said she had been off work and just came back. The canteen area was practically empty of drinks. They had to walk to the back room down the hall to give us warm drinks. She said she would refill the cooler that night but it was next day. Then barely put anything in there. No coffee on arrival. Things were empty unless u wanted just hot water for only tea. Nothing else. That lemon water was disgustingly that I spit it out. Anyone at the counter literally stayed on their personal phones all night long. One girl was babysitting. Another girl had her kid there riding all over the lobby in an office chair. Either stop or get ran over. The mother didn’t care. The ac in our room made such loud noise. I got no sleep. The door in and out of the room has a huge gap at the bottom so anyone could stick a cell phone under the door and see what was happening behind the door. Extremely dangerous. Elevators sounded and felt as if they wouldn’t make it up or down. Outside windows were nasty. I booked this hotel bc of ratings that must be fake and bc it had an indoor pool. Pool was useless. It was so cloudy u couldn’t see the bottom. Breakfast the next morning was terrible. Only one person to cook all the food. How does one mess up cooking grits? Ruined my appetite for the rest of the day. Asked for a late checkout for 1pm, out around noon after staff

Great

Good

it was okay

It was a some what comfortable stay, great staff, but whatever mop they used to clean the elevator and rooms it smelled like mildew.

Would not stay there again

They had no rooms, but took my money and I have not yet received a refund.

Very clean and up to date. Property is clean and well maintained. Convenient shopping and dining

Shampoo & soap in bath was empty. I h ad to get dressed again and go to lobby to get more. Otherwise all was perfect. Thanks

We stayed for one night on our way to our final destination but would recommend this hotel to others. Staff was very friendly, the room was clean and the breakfast was very good.

The traffic and how busy the area was. Taking a walk is not recommended.

Poor lighting and lacks furniture for seating

The breakfast was served cold

It was well maintained

Breakfast and people working there

I had poor interactions with check in person and again with breakfast girl. I asked a simple question “where is the syrup”. Response was sharp and loud saying “right in front of your face”. Others were there and it was not necessary to respond that way

Pet friendly. Ms Kendra, at the front desk, is very sweet and accommodated our needs quite well. Much appreciated!

Lean

I was there with my grandgirls and were very pleased with everything! My girls wanted hot chocolate before bed and when we went to the lobby to fix it, the cannister was almost empty but i told the sweet lady at the desk and she happily went out of her way to get the hot cocoa mix for my girls! That meant so much!

It was such a great place I will definitely book there again

Great property!!! Loved it, the staff was super nice and very accommodating...

Check-in was favorable and clerk was great! very personable & helpful. Would definitely come back. Thank you.

Convenient to I-77 and I-26. Many dining options within g a few miles

Very disappointed.

The staff members were all wonderful. The only complaint we had was the room door had been damaged and repaired but it was very hard to open and close. The receptionist put in a work order when we told her at check out. She was very helpful.

Staff was professional. Felt like a home away from home. Would definitely come back. Kids loved the heated indoor pool.

love the cleanliness

It was really nice

Staff was great

Perfect stay

It is very accessible from the interstate and is very clean. The staff members are very friendly!

Lots of road noise, and the bed was quite firm—more than I can find comfortable. So not my best night’s stay.

Bed bugs in our room

The hotel was very nice. The desk staff was helpful and friendly. The room was spacious and clean. My only complaint was the noise. We were across the hall from the laundry/kitchen. It was very noisy in the morning while they were getting things ready for the continental breakfast. Next time I would request a room at the end of the hall.

No heat in room dirty smelly garbage all over

Room never got above 68 degrees and furnace blower was load. Pillows were the flat and even two made about 1/4 of a good pillow. Toilet paper holder was not in the bathroom expect four screw holes in wall where it once was. View out the window was 1-77 that was real close to building. Got about 4 hours sleep out of 10 hour try, again room was cold.

Floors were dirty and room smelled foul

Great breakfast bar! Clean environment

Staff was very helpful with my check in

Great hotel. Breakfast was well done. The ladies serving breakfast were delightful. Super helpful and friendly!

The room was fine but that bathroom was not cleaned right hand prints on mirror and in shower. No trash bags. To be honest for 800 dollars it should have been better. I probably wouldn’t ever use them again

Lovely hotel! I recommend.

Great location

clean

The room and bathroom is superb. The shower is excellent. The bed is firm and super comfortable. Hampton Inn is usually a little more expensive, but the modern and pristine condition of the rooms and the hotel itself, is well worth it!!!

Great staff clean hotel

Just a prefect place to go

Love the friendliness of the staff

CustomervService was exceptional!!!

Perfect distance to Fort Jackson, friendly staff, impeccable service.

Good for a quick stay. Will stay again.

I stayed here for my family reunion and really enjoyed my stay the property. The rooms were nice and clean, the bathroom was clean and fully stocked. I also really liked the outside area around the fire pit. The staff was friendly and accommodating.

The ladies at the desk were very nice. The key card machine wasn’t working the entire stay. Was inconvenient waiting for someone to open the door for us each time it was needed. They did apologize for the inconvenience. We repeatedly told the front desk that the carpet was soaking wet around the air conditioner unit and side of the bed. We lined the carpet with towels. Nothing was done and the room smelled musty.

Perfect. Only 7 minutes to Fort Jackson entrance. Flight delayed. Arrival after midnight with no problems checking in with fast friendly person. Room was clean and comfy. I will stay here again if I need to come back.

I left a box behind and they did everything possible to get the package to me. Thanks

Water pressure in the shower was horrible. My room faced the highway as as such was very loud at night.

Loved

The room was clean as expected

There was quite a few things that would have us not return, not sure why your limited TV stations, No CNN, ESPN etc wasn't available, there wasnt a clock on the nightstand, i had to keep looking @ my cell phone, I could hear the neighbors in the next room talking & arguing most of the night! The bathroom wasnt cleaned the best, hair on the floor & in the shower!, a sticker from Qtip box was stuck on the wall behind the bathroom door! That meeans whomever cleaned didnt check or close the door to clean the floor!!! Sugarfree syrup should be available for people who are diabetic!!!!

The place was clean and the employees were super helpful and nice. We got in really late and thought our King room had a pull out. Which it didn't, but it wasn't their fault. I blame Expedia. But the front desk lady got us extras for the night, then a cot the next morning.

Excellent service! Close to everything

Checking in was great 👍

Attractive

Convenient

two night stay was quiet. location is good as it's at most a 30 min drive to everywhere we wanted to go. friendly staff and everything clean.

What i thought was the best part was the amazing staff and their help to make sure everything we needed was met. The hotel is definitely a great place to stay for anyone visitng Columbia. We flew down to see our sister graduate from Fort Jackson and were very happy woth our choice of hotel. I would recommend this particular hotel to anyone. Definitely coming back in the future. Thank you staff

Love it really clean best hotel thank to the receptionist are really nice thanks to all staff

Everything it’s just hot in the pool area