Fairfield Inn & Suites by Marriott Columbia Downtown

Fairfield is a clean relaxing environment. Staff were very nice and ready to help when needed. I plan to stay there whenever I’m in Columbia.

Clean and well maintained in a great area near the canal

Superb

Staff friendly Pillows no good and very inconsiderate people slamming doors all hours of the night no respect at all

Very.mice Its great

Location was good

Everything No pool

Every member of the staff was phenomenal. They treated us like welcome friends.

The people! N/A

The people! N/A

Exceptional

Breakfast was good and alot to choose from.my daughter had surgery and the hotel was right down the road which was very convient

Breakfast was good and alot to choose from.my daughter had surgery and the hotel was right down the road which was very convient

It was clean but appears they need to do some maintenance to the rooms.

Room was a little loud but fine overall

Clean and elegant. Nothing.

Clean and elegant. Nothing.

The location was close to USC and Five Points which was what we needed. We often stay at Fairfield and this one fell short. The staff was poorly trained and somewhat surly upon check-in. When we asked if we could be located in a different room due to noise (before we settled in), they denied us saying they were full which didn’t appear to be true. The next morning, someone spilled a good deal of liquid across the elevator floor (a slip hazard), and the front desk said they’d take care of it when housekeeping arrived later. This is not a priority? The room looked worn with punctures in the leather arm chair (the sharp object under the desk being another hazard for guests). The breakfast was minimal, but okay. It was disappointing that they didn’t have coffee or tea available in the afternoon and evening, which we’ve normally gotten at other Fairfield hotels. The rooms need better soundproofing. We could see daylight under the door to the hallway, and we were kept up in the evening by the noise of trucks revving engines outside our window on the busy highway. We won’t be returning to that location in Columbia and hope to be reassured of the quality and value if we ever choose another Fairfield by Marriott somewhere else.

Exceptional

The location was close to USC and Five Points which was what we needed. We often stay at Fairfield and this one fell short. The staff was poorly trained and somewhat surly upon check-in. When we asked if we could be located in a different room due to noise (before we settled in), they denied us saying they were full which didn’t appear to be true. The next morning, someone spilled a good deal of liquid across the elevator floor (a slip hazard), and the front desk said they’d take care of it when housekeeping arrived later. This is not a priority? The room looked worn with punctures in the leather arm chair (the sharp object under the desk being another hazard for guests). The breakfast was minimal, but okay. It was disappointing that they didn’t have coffee or tea available in the afternoon and evening, which we’ve normally gotten at other Fairfield hotels. The rooms need better soundproofing. We could see daylight under the door to the hallway, and we were kept up in the evening by the noise of trucks revving engines outside our window on the busy highway. We won’t be returning to that location in Columbia and hope to be reassured of the quality and value if we ever choose another Fairfield by Marriott somewhere else.

The room was nice and clean. Bed was comfortable.

Place is in mint condition! Breakfast was good. Staff was very friendly!

Great hotel

The check in was efficient and courteouse. The shower leaked onto the bathroom floor, and the coffee pot did not work.

The check in was efficient and courteouse. The shower leaked onto the bathroom floor, and the coffee pot did not work.

.

Easy access to places to eat On a busy corner lots of traffic

Easy access to places to eat On a busy corner lots of traffic

Clean room and great location!

Superb

Superb

The Queen that checked me in was so gracious! So polite! So warming! I love going to places where I truly feel welcomed!

Breakfast was hot, plentiful, tasted good and had good availability times. The room was clean and had plenty of counter space, a microwave, a desk, good closet space. Tv and streaming options were good. The room was not ready on time. 4 hours later when I did check in (after the event I arrived in town for ended) I was told other rooms had still not been cleaned and people were being turned away. It took me a LONG time to figure out how to turn the bedside lamps off (they were on when I arrived in the room). It was a very discrete switch which could have been noted by a bedside card so I didnt waste 10 min feeling like an idiot who couldnt turn off a lamp.

Breakfast was hot, plentiful, tasted good and had good availability times. The room was clean and had plenty of counter space, a microwave, a desk, good closet space. Tv and streaming options were good. The room was not ready on time. 4 hours later when I did check in (after the event I arrived in town for ended) I was told other rooms had still not been cleaned and people were being turned away. It took me a LONG time to figure out how to turn the bedside lamps off (they were on when I arrived in the room). It was a very discrete switch which could have been noted by a bedside card so I didnt waste 10 min feeling like an idiot who couldnt turn off a lamp.

No Complaints.. But my phone did not work in my room.. Room 403

Breakfast was delicious No Complaints.. But my phone did not work in my room.. Room 403

Check-in was at 3:00. No room ready until 4:00. Shower door wouldn't close, I had to wedge a washcloth into the door track to keep it closed. At breakfast, there were no knifes or salt packets 2 days in a row. Staff was not as helpful as we would've liked.

Breakfast was very basic and could have been better.

Breakfast was very basic and could have been better.

Hotel needs some work. Not the best value.

Room was immaculate, bathroom was in desperate need of cleaning. Toilet and shower were dirty

Very good

Check in was at 3pm room was not ready until 6pm and bath shower was Dirty!!

Superb

Ac was good but loud

Good

The staff at front desk was awesome Water pressure in bathroom

The staff at front desk was awesome Water pressure in bathroom

Superb

LOUD LOUD LOUD!! If you have no other choice but to stay here, bring noise cancelling headphone or really good earplugs. The street noise was terrible, nobody got any sleep due to the motorcycles, loud trucks, cops and ambulance sirens all night long. Definitely not worth what we paid for. AC unit ran all night long on top of that and it was only set to 70 degrees. TV volume was quiet even when adjust to 100!! Staff was nice and food was ok. But not worth it overall.

Exceptional

One of my favorite hotels in Columbia sc.

One of my favorite hotels in Columbia sc.

It was close to where I needed to be. The front desk clerk when I arrived was very nice. Nothing in the room worked other than the TV. The ice machine doesn't exist. There we exposed wires in the closet. Capped off but still just hanging which isn't great.

It was close to where I needed to be. The front desk clerk when I arrived was very nice. Nothing in the room worked other than the TV. The ice machine doesn't exist. There we exposed wires in the closet. Capped off but still just hanging which isn't great.

Half a roll of toilet paper in room on arrival, front desk wouldn't provide. We were told to find housekeeping to get one roll. Breakfast was out of milk, juice, syrup and oatmeal. Fitness room was old and outdated equipment. Not all TVs worked. Hotel needed to be cleaned better all over. Would not stay here again.

Half a roll of toilet paper in room on arrival, front desk wouldn't provide. We were told to find housekeeping to get one roll. Breakfast was out of milk, juice, syrup and oatmeal. Fitness room was old and outdated equipment. Not all TVs worked. Hotel needed to be cleaned better all over. Would not stay here again.

It was very clean. The front desk employee very friendly and helpfull. Night staff very friendly. Will stay again passing through......

It was very clean. The front desk employee very friendly and helpfull. Night staff very friendly. Will stay again passing through......

Staff was excellent , shower needed to be cleaned

Staff was excellent , shower needed to be cleaned

The staff was very welcoming. The room was very clean and comfortable.

The staff was very welcoming. The room was very clean and comfortable.

Bad

breakfast was good. room was super nice and clean. check in was a total hassle. lady wasnt nice about my booking . com reservation and made me call and talk with an AI operator for 30 mins in the lobby only to fondniut i got double charged and cant be refunded.

My room was on the backside of the hotel, which normally wouldn't matter. However, this time the backside was on a main busy street with lots of traffic throughout the day and night. I was unable to sleep and was tired my whole stay.

The cleanliness of the lobby The housekeeper never restocked our tissues or took the trash out or wiped anything down. They would just come in and remake the bed each day that was it.

Check the ceiling close to the window in room 109

Check the ceiling close to the window in room 109

day.

day.

Staff needs to work on their customer service skills.

Staff needs to work on their customer service skills.

Yes, the staffand cleanliness of the hotel were exceptional.

Yes, the staffand cleanliness of the hotel were exceptional.

I do not eat breakfast. I am traveling and want to get on the road Toilet had left over excrement, shower had mold where wall met floor. Outside trash overflowed the container. This was a Marriott disappointment. Two bottles of water and two pints of ice cream $ 40.00

Not too happy. The maid service never showed up on Saturday. I left my room at 10am and got back at 3pm no service. I also am very disappointed I had to pay for parking. In everything I read it said self park. Self park does not mean $10 a night! Overall ok but very disappointed.

Not too happy. The maid service never showed up on Saturday. I left my room at 10am and got back at 3pm no service. I also am very disappointed I had to pay for parking. In everything I read it said self park. Self park does not mean $10 a night! Overall ok but very disappointed.

The hotel was nice enough. I just stayed for 1 night.

The hotel was nice enough. I just stayed for 1 night.

Great room. Very comfortable. Moved from Tru to this hotel and so glad we did. Great breakfast.

Great room. Very comfortable. Moved from Tru to this hotel and so glad we did. Great breakfast.

The carpets were damp (I’m guessing humidity) but the staff was great! And the breakfast was also really good!

The carpets were damp (I’m guessing humidity) but the staff was great! And the breakfast was also really good!

Everything was great

Everything was great

It would be great if you or your parent company would provide better windows for soundproofing the noise from the main road.

It would be great if you or your parent company would provide better windows for soundproofing the noise from the main road.

Phenomenal breakfast! Facilities were clean, staff was friendly

Great hotel with friendly staff, clean rooms and a great continental breakfast. The only negative was that my room faced the main road and it was noisy all night long.

Great hotel with friendly staff, clean rooms and a great continental breakfast. The only negative was that my room faced the main road and it was noisy all night long.

Clean rooms , Great Service

Clean rooms , Great Service

The room was nice and much better than expected and the staff was amazing, especially the gentleman that worked the desk overnight the Friday of the weekend of the oklahoma game.

The room was nice and much better than expected and the staff was amazing, especially the gentleman that worked the desk overnight the Friday of the weekend of the oklahoma game.

Bed was outstanding

Bed was outstanding

Lack luster Over priced- over charged for travel services —travel service refused round trip after depositing us at destination—-

The breakfast and they didn’t clean our room

The staff members were amazing!!! Any staff member I interacted with during my stay was super sweet, kind and very helpful. The breakfast was up kept well a lot of options and the area to eight was very nice with TVs and a lot of tables even had an outside area that was very nice as well and was clean. Now, however, for my room, it wasn’t as clean. There was stains on the walls the floor was dirty still. The sheets had some stains. So I know that room wasn’t actually clean properly. Overall, it was a great stay apart from those things I debated on bringing it up to the front desk, person and fussing about it, but I was only staying the one night and just decided to buy my own cleaning products while they’re cleaning it up a little bit. I will say one of our TVs in the room didn’t work properly. Also, the elevator was very loud and kind of sketchy.

The staff members were amazing!!! Any staff member I interacted with during my stay was super sweet, kind and very helpful. The breakfast was up kept well a lot of options and the area to eight was very nice with TVs and a lot of tables even had an outside area that was very nice as well and was clean. Now, however, for my room, it wasn’t as clean. There was stains on the walls the floor was dirty still. The sheets had some stains. So I know that room wasn’t actually clean properly. Overall, it was a great stay apart from those things I debated on bringing it up to the front desk, person and fussing about it, but I was only staying the one night and just decided to buy my own cleaning products while they’re cleaning it up a little bit. I will say one of our TVs in the room didn’t work properly. Also, the elevator was very loud and kind of sketchy.

front desk was unmanned for more than 15 minutes leaving 6 customers just standing around.

front desk was unmanned for more than 15 minutes leaving 6 customers just standing around.

Location was good, staff was relatively helpful Never in my life have a stayed at a hotel that charged for parking ESPECIALLY when they have their own whole parking lot. Our room key didn’t work getting us into the room so we had to go back downstairs TWICE bc it didn’t work again when they “fixed” it - we ended up getting a new room. And then the TV remote in the room didn’t even work.

Very Cozy Nothing To Do Late Night

Everything They did not have waffle maker for breakfast and no grits

Moved me twice to get a room that everything worked

Moved me twice to get a room that everything worked

I don't know the area well, but this was the perfect place to stay. Everyone was friendly and helpful. The room was clean and comfortable.

I don't know the area well, but this was the perfect place to stay. Everyone was friendly and helpful. The room was clean and comfortable.

Room and hotel floors were a bit out dated and worn but the lobby was nice. They do charge for self parking, which wasn’t mentioned until I went to check in. Overall was okay for a place to stay but the rate should have been for a nicer hotel.

Room and hotel floors were a bit out dated and worn but the lobby was nice. They do charge for self parking, which wasn’t mentioned until I went to check in. Overall was okay for a place to stay but the rate should have been for a nicer hotel.

The hotel is nice. I was double charged for the room, once on Booking, and when I got to the hotel. Getting assistance from management was not easy. When they finally decided to issue a refund, they kept part of it for parking. If I stayed 1 night and parking is $10.00. You gave me back 189.00 out of 210.00, 20 days after my stay. I've stayed at the one in Harbison, and it was much better. Management here said all properties are different. THAT WAS THE FIRST TRUTH TOLD.

Good overall.

Good overall.

The front desk staff were all very nice and cheerful. That being said, I was less than impressed with this hotel, and having stayed at many Fairfield Inns and similar properties, I expected more. The room definitely showed signs of the previous guests, like a half-empty Diet Coke in the fridge and a stain on the duvet cover. No one came to change out towels on Day 2 and the shower door leaked so we had a lot of wet towels. The fitness center's temperature was 80 degrees! Usually there's coffee all day, but not at this location. On the web, it showed cornhole boards in the courtyard, but there were none. And finally, the hotel is on a major roadway, not much around within safe walking distance, and constant cars made it loud--not much they could with that, but it's worth mentioning.

The front desk staff were all very nice and cheerful. That being said, I was less than impressed with this hotel, and having stayed at many Fairfield Inns and similar properties, I expected more. The room definitely showed signs of the previous guests, like a half-empty Diet Coke in the fridge and a stain on the duvet cover. No one came to change out towels on Day 2 and the shower door leaked so we had a lot of wet towels. The fitness center's temperature was 80 degrees! Usually there's coffee all day, but not at this location. On the web, it showed cornhole boards in the courtyard, but there were none. And finally, the hotel is on a major roadway, not much around within safe walking distance, and constant cars made it loud--not much they could with that, but it's worth mentioning.

Nice place with clean rooms and friendly staff

Nice place with clean rooms and friendly staff

Staff

Staff

Rooms smelled like mildew, and they declined early check in even though rooms were available

Rooms smelled like mildew, and they declined early check in even though rooms were available

The thing I did not like at all was getting charged $10 for parking. Just add the $10 to the reservation. Overall good experience.

The thing I did not like at all was getting charged $10 for parking. Just add the $10 to the reservation. Overall good experience.

Pricing for the room, front desk staff nice and personable.

Pricing for the room, front desk staff nice and personable.

I was reassigned rooms due to cleanliness issues with both rooms twice. The third room was not that good either. I just settled for that room because I was frustrated at that point. This hotels needs to have a full renovation.

I was reassigned rooms due to cleanliness issues with both rooms twice. The third room was not that good either. I just settled for that room because I was frustrated at that point. This hotels needs to have a full renovation.

We didn't like having to pay for WiFi. It should be free.

We didn't like having to pay for WiFi. It should be free.

Great location. Front desk staff very friendly. Road noise is pretty loud. I requested a room not on the highway side but they could not honor request. Housekeeping is awful. Room was ok but bathroom not great. Other people’s food in refrigerator, Hair in shower, dirty floor, something all down the front of vanity I’m hoping was just dark make-up. No ventilation so it steams up even with a cold shower. You have to request housekeeping, which I did and still had to go to the front desk for towels and washcloths. One of the days the beds were half made 1/2 of our dirty towels left and no clean towels.

Great location. Front desk staff very friendly. Road noise is pretty loud. I requested a room not on the highway side but they could not honor request. Housekeeping is awful. Room was ok but bathroom not great. Other people’s food in refrigerator, Hair in shower, dirty floor, something all down the front of vanity I’m hoping was just dark make-up. No ventilation so it steams up even with a cold shower. You have to request housekeeping, which I did and still had to go to the front desk for towels and washcloths. One of the days the beds were half made 1/2 of our dirty towels left and no clean towels.

Lousy, old, dirt

Lousy, old, dirt

Staff is excellent! Comfy bed.

Staff is excellent! Comfy bed.

Location and price met my needs,

Location and price met my needs,

They still have an incidental hold on my credit card and no feedback as to why

We arrived on Wednesday, August 6 early and we try to see if we maybe could’ve checked in the front lady told us that we couldn’t because there was no rooms available. The parking lot was empty probably at most five cars so I just didn’t understand, that’s fine we left and came back About four hours later. The second person at the front desk was really nice and accommodate us on all the issues we had. with the first room where the AC unit was located had a puddle of water so they switches to a second room and the second room The bathroom sink was clogged and when we reported it there was no Maintenance personnel available. The room was muggy. The floor felt sticky and dirty. And there was also a crack on the shower wall. Unfortunately I didn’t capture the gentleman‘s name. He was extremely nice and the cleaning lady was also very nice and Ava the last person we talk to. She was extremely helpful very nice and polite, but the first lady in the front was not very nice or accommodating.

We arrived on Wednesday, August 6 early and we try to see if we maybe could’ve checked in the front lady told us that we couldn’t because there was no rooms available. The parking lot was empty probably at most five cars so I just didn’t understand, that’s fine we left and came back About four hours later. The second person at the front desk was really nice and accommodate us on all the issues we had. with the first room where the AC unit was located had a puddle of water so they switches to a second room and the second room The bathroom sink was clogged and when we reported it there was no Maintenance personnel available. The room was muggy. The floor felt sticky and dirty. And there was also a crack on the shower wall. Unfortunately I didn’t capture the gentleman‘s name. He was extremely nice and the cleaning lady was also very nice and Ava the last person we talk to. She was extremely helpful very nice and polite, but the first lady in the front was not very nice or accommodating.

Staff was nice. Booked King room. Its NOT A KING size bed. Hotel manager wouldn't refund any of stay. No Hot water. Neess updated. Stay somewhere else. Management only apologized and nothing else was offered for the stay that I booked and didnt get what I bought.

Staff was nice. Booked King room. Its NOT A KING size bed. Hotel manager wouldn't refund any of stay. No Hot water. Neess updated. Stay somewhere else. Management only apologized and nothing else was offered for the stay that I booked and didnt get what I bought.

The hotel had mold & we got in late didn’t notice it. We let the front desk know as we were leaving to our grandson’s graduation from the Army they had to move us but they didn’t have a room when arrived back later to drop off some food they still didn’t have a room. As we were getting to our room there were two gentleman spraying up at the ceiling & wiping.we were on the third floor. Not happy at all we came a long way to deal with this.My husband took a picture I don’t understand how anyone could not notice it. It was growing it had spores

The hotel had mold & we got in late didn’t notice it. We let the front desk know as we were leaving to our grandson’s graduation from the Army they had to move us but they didn’t have a room when arrived back later to drop off some food they still didn’t have a room. As we were getting to our room there were two gentleman spraying up at the ceiling & wiping.we were on the third floor. Not happy at all we came a long way to deal with this.My husband took a picture I don’t understand how anyone could not notice it. It was growing it had spores

This hotel is old. The AC unit was very loud, which made sleeping @ night restless. They don't have a large breakfast menu! The hotel smell old. Old furniture, shower is old! This is my 1st and last time. This is just my opinion!

This hotel is old. The AC unit was very loud, which made sleeping @ night restless. They don't have a large breakfast menu! The hotel smell old. Old furniture, shower is old! This is my 1st and last time. This is just my opinion!

Great time

Great time

Clean, easy check in/out, good checkout time

Clean, easy check in/out, good checkout time

Staff was average. Property was very clean. Bed was comfy. AC worked great. The biggest issue was how noisy the main road is next to the building and it’s literally right on that road. If your room faces that side then the loud cars and trucks might disturb you. That’s the only reason I won’t go back.

Staff was average. Property was very clean. Bed was comfy. AC worked great. The biggest issue was how noisy the main road is next to the building and it’s literally right on that road. If your room faces that side then the loud cars and trucks might disturb you. That’s the only reason I won’t go back.

Very nice

Very nice

great!

great!

The first room we were given was not cleaned from previous guest. We went back to front desk where it took 20 minutes to locate us another room. We said we would take any room, but the clerk said because we booked on Orbitz she could only giver us the same type of room we had booked. At 11:30 at night we did not appreciate the extra half hour delay in getting to sleep.

The first room we were given was not cleaned from previous guest. We went back to front desk where it took 20 minutes to locate us another room. We said we would take any room, but the clerk said because we booked on Orbitz she could only giver us the same type of room we had booked. At 11:30 at night we did not appreciate the extra half hour delay in getting to sleep.

2 nights, unexpected 10$ per day “parking”fee. Otherwise coffee and breakfast good. All good.

2 nights, unexpected 10$ per day “parking”fee. Otherwise coffee and breakfast good. All good.

Very welcoming and kind.

Very welcoming and kind.

Overall it was okay. I wish it had a pool but that was my fault for not checking. The breakfast was good and it was clean but the staff wasn’t the most friendly. They were also having problems with the locks on all the rooms and we had to wait for someone to let us in every time we went back to the room. A nice location next to the Congaree River with a nice historical park.

Overall it was okay. I wish it had a pool but that was my fault for not checking. The breakfast was good and it was clean but the staff wasn’t the most friendly. They were also having problems with the locks on all the rooms and we had to wait for someone to let us in every time we went back to the room. A nice location next to the Congaree River with a nice historical park.

Super clean great room and decor all up to date and the breakfast is phenomenal.

Super clean great room and decor all up to date and the breakfast is phenomenal.

Good selection gor breakfast

Good selection gor breakfast

Ice machine was dirty

Ice machine was dirty

The staff was very pleasant and friendly, and the room was very nice.

The staff was very pleasant and friendly, and the room was very nice.

Staff not very friendly and hit with an unexpected parking fee. Ridiculous for this area

Staff not very friendly and hit with an unexpected parking fee. Ridiculous for this area

Everything was as advertised, definitely will be staying again.

Everything was as advertised, definitely will be staying again.

Hard to navigate to. Requires making u turns on a heavy traffic road

Hard to navigate to. Requires making u turns on a heavy traffic road

Wonderful front desk staff. Breakfast was good, but would love to see more keto options.

Wonderful front desk staff. Breakfast was good, but would love to see more keto options.

The hotel itself was good. In the room the bathroom wasn't that clean. There was hair in the shower on the walls and a piece of hair stuck in the shower door, which is still there! The sink had hair on it and the water pressure isnt great. We had to buy our own cleaner to clean the bathrrom before using it. The water runs very low in the sink. Other then that its ok!!

The hotel itself was good. In the room the bathroom wasn't that clean. There was hair in the shower on the walls and a piece of hair stuck in the shower door, which is still there! The sink had hair on it and the water pressure isnt great. We had to buy our own cleaner to clean the bathrrom before using it. The water runs very low in the sink. Other then that its ok!!

Found a live roach in the room, as well as hair stuck to the shower tub wall that was definitely not mine. Shower floor was dirty and slimy.

Found a live roach in the room, as well as hair stuck to the shower tub wall that was definitely not mine. Shower floor was dirty and slimy.

I enjoy the property and front desk assistance.

I enjoy the property and front desk assistance.

Overall great place to stay that is in a safe area and conveniently located to Riverbank zoo and downtown Columbia. Will definitely stay again!

Overall great place to stay that is in a safe area and conveniently located to Riverbank zoo and downtown Columbia. Will definitely stay again!

Clean & quiet

Clean & quiet

Stayed one night it was great! I gave the area a 4 because we didn’t really explore that area as we were there to tour USC

Stayed one night it was great! I gave the area a 4 because we didn’t really explore that area as we were there to tour USC

Dining options

Dining options

Cleanliness. Great Breakfast.

Cleanliness. Great Breakfast.

Clean, nice outside seating area .

Clean, nice outside seating area .

Loved our stay here. Everything was very good. Exactly how u need for a long road trip. Will be staying here again.

Loved our stay here. Everything was very good. Exactly how u need for a long road trip. Will be staying here again.

The room is comfortable and clean.

The room is comfortable and clean.

Very convenient and staff was helpful.

Very convenient and staff was helpful.

Best hotel staff I have ever met. Very clean property. Convenient. Good breakfast and plenty of good coffee and tea all the time. Fine restaurants and shopping in 20 minute, safe, walk. Or in 5 minutes with Lyft or Uber.

Best hotel staff I have ever met. Very clean property. Convenient. Good breakfast and plenty of good coffee and tea all the time. Fine restaurants and shopping in 20 minute, safe, walk. Or in 5 minutes with Lyft or Uber.

Great weekend stay. The staff was welcoming, kind, and efficient. The rooms were clean, bed was comfortable, and breakfast was just right. We’ll stay again.

Great weekend stay. The staff was welcoming, kind, and efficient. The rooms were clean, bed was comfortable, and breakfast was just right. We’ll stay again.

The hotel was great. The room was cozy. We were by the road and the traffic was noisy.

The hotel was great. The room was cozy. We were by the road and the traffic was noisy.

Everyone was so nice.

Everyone was so nice.

Hair was in the shower. It was quite gross. The fire alarms went off around 11pm Saturday night and was on for about 20 mins. The overall stay was great and the facility was clean overall. The staff was friendly as well.

Hair was in the shower. It was quite gross. The fire alarms went off around 11pm Saturday night and was on for about 20 mins. The overall stay was great and the facility was clean overall. The staff was friendly as well.

Noise very bad from rooms next to road. No sugar for coffee. Floors need to be cleaned.

Noise very bad from rooms next to road. No sugar for coffee. Floors need to be cleaned.

Hotel fine for our one night stay to visit our student. Can be very noisy if your room is on Huger street, especially weekend nights due to traffic. Bed very comfortable. Cleanliness okay, not great. Fitness center disappointing since both treadmills were out of order. Limited things to do. Everyone very friendly. Decent value for price

Hotel fine for our one night stay to visit our student. Can be very noisy if your room is on Huger street, especially weekend nights due to traffic. Bed very comfortable. Cleanliness okay, not great. Fitness center disappointing since both treadmills were out of order. Limited things to do. Everyone very friendly. Decent value for price

It was a decent hotel but when it rained our window was leaking and some updates were needed.

It was a decent hotel but when it rained our window was leaking and some updates were needed.

Amazing!

Amazing!

This was my second stay in the last six months and both visits were great! Very accommodating and helpful front desk. They are transparent about road noise, but I travel with ear plugs so no problem for me.

This was my second stay in the last six months and both visits were great! Very accommodating and helpful front desk. They are transparent about road noise, but I travel with ear plugs so no problem for me.

It was a little loud with traffic noise that I did not realize when I booked it. Some hair from previous occupants found in bathroom.

It was a little loud with traffic noise that I did not realize when I booked it. Some hair from previous occupants found in bathroom.

Was a good value and clean and not to far from downtown (walked to the basketball game). I would stay again.

Was a good value and clean and not to far from downtown (walked to the basketball game). I would stay again.

Everything was great.

Everything was great.

The whole place smelled so good. The bedding and bed was comfy.

The whole place smelled so good. The bedding and bed was comfy.

Breakfast was mediocre at best! Staff was cranky. Both treadmills were inop. Ice machine inop.

Breakfast was mediocre at best! Staff was cranky. Both treadmills were inop. Ice machine inop.

Great staff. Very helpful.

Great staff. Very helpful.

A car is necessary to enjoy everything that Columbia has to offer but the hotel was very comfortable and clean.

Excellent!

I booked a room with two Queen beds and was given a room with a Queen bed and a pull out couch. I had to sleep on the pull out couch and it was terrible. The hotel said they had no other rooms after making this mistake when we checked in, but the next morning the gentleman checking us out said there was rooms and they could have just given us two separate rooms.

Noise from the traffic will be a factor for some

Easy and convenient in downtown

Great Staff, very friendly.

Xxx

Staff was nice. It was quiet and pretty clean.

The staff was very nice.

No heat in the room and no maintenance guy.

Property is in nice shape, good location for what we were doing. Amber was very nice at check in and answered all our questions.

Good overall. Coffee ran out a couple of times and Monday morning breakfast was out of a lot of things.

The free breakfast offered plenty of options. There were also free cookies anytime.

I enjoyed staying but I didn’t have any hot water coming out the shower! The warm was at best warm but the water coming out of the sink was very hot!! They came and did something but it wasn’t up to my standard of hot like the sink. And why was I charged to park? That’s a turn off for me never coming back to this property. I canceled a room around the corner because of the cheaper rate but parking was free. I shouldn’t have to pay for parking while paying to stay at a hotel. Add the price of parking into the room rates!!!! This way I don’t feel like I’m being nickel and dimed to death!!! Room was nice tho!!

Check in was great! We had requested rooms on the inside as opposed to the busy street side and that's exactly what we got! However, our toilet stopped flushing in the middle of the night, had to get a plunger, use the bathroom on the 1st floor. Also, no hot water in the morning for a shower.

Clean. Modern. Nice staff.

The property was clean enough and smelled nice upon arrival. The tiles in the bathroom had separated in some areas and seemed not so clean in between. There was a hair on the towels as well. I wasn’t expecting to pay $10 for parking. I have never had to pay to park anywhere I have ever stayed. Where does that $ go? I could maybe understand if the parking was in a parking deck not attached to the hotel but this was a parking lot on the hotel property that’s not even monitored by security.

The check in process took about 15 minutes (there was a line since it was the Friday before Thanksgiving and location is near the college football stadium.) They were polite, punctual, and very through with explaining the amenities and how to get to our rooms. We came for the night for the Shaboozey/Ernest/Jelly Roll concert as a family of 6. Both our rooms were clean, well stocked, and comforting. The best part of the whole stay on the property was the house keeper!!! We were on the fourth floor and as soon as she saw us walking into our rooms, she greeted us, let us know her title, as well as extending the offer of help if we needed anything at all to let her know. She truly made the stay that much better just by making sure we knew she was there for whatever we may need. We made sure to leave her a wonderful tip and little note. We appreciate her, and the rest of the staff, for her wonderful hospitality and wish them the best with their futures! Will definitely recommend them and stay anytime we’re back in the area!

The staff were nice and welcoming

Great place to stay! The staff was super friendly and nice! Will definitely stay here again!

It was locates near the hospital for my appointment.

Lazy staff and poor conditions/amenities. Our room wasn’t ready at 5:30pm (2.5 hours after check in) bc the staff didn’t update the room cleaning in their computer system. The next morning around 7am, we were woken up by not one but two fire alarms bc the kitchen staff burned food. On the second morning, there was no hot water. Multiple people called the front desk and were told that there was nothing wrong with the water, and the reason why there was none is because the hotel was at full capacity and it was too many people showering at once. I’ll never stay at this low rate hotel again. Marriott has gone down hill anyway.

Road noise was too much for a decent night sleep.

Coffee was terrible -breakfast was fine Not hot water day 2 - front desk said everything was working just a lot of people showering at the same time - whaaaat??? Not a good look.

Quality property, friendly staff, very clean, conveniently located.

Ok

Everything was great except the location of the hotel. We had a room by the busy road and it was very loud. We were offered a noise machine but still it was hard to sleep.

Staff was extremely pleasant and courteous. Room was clean and comfy. Just request a room facing the parking lot and your all set

Staff was very friendly. Room was clean and quiet.

Some things were great and other not so much. The hotel appeared clean except for Ceiling in lobby appears very worn with possible water damage/mold and the carpets were so dirty in the hallways. breakfast was lacking. No fresh fruit and the waffle maker was not working. The overall selection was very limited. Coffee ran out.

I do not know I left work early and Hotels .com did not return my call.

Staff non-chalant attitude at front desk.

The staff were so sweet and helpful. Really went out of their way to make us comfortable!

Stay was good and room was nice but the breakfast kind of a disappointment.