Fairfield Inn and Suites by Marriott Columbia
About Fairfield Inn and Suites by Marriott Columbia
Fairfield Inn & Suites Columbia Northeast is located in Columbia, within 8.9 miles of Robert Mills House and Gardens and 9.2 miles of Columbia Museum of Art. Featuring a terrace, the 3-star hotel has air-conditioned rooms with a private bathroom. Private parking is available on site. All guest rooms at the hotel come with a seating area and a TV with satellite channels. The rooms will provide guests with a desk and a coffee machine. A continental breakfast is available at Fairfield Inn & Suites Columbia Northeast. The accommodation has an outdoor pool. Staff at Fairfield Inn & Suites Columbia Northeast are available to give advice at the 24-hour front desk. South Carolina State Museum is 10 miles from the hotel, while Colonial Life Arena is 10 miles from the property. Columbia Metropolitan Airport is 17 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and disappointment. While the front desk staff is generally praised for their professionalism and accommodating nature, there are several complaints about miscommunication and lack of amenities.
- Front desk staff is professional and accommodating
- Breakfast and breakfast staff, particularly Gigi, are highly praised
- Miscommunication about room availability and cancellations
- Lack of amenities such as pool and fitness center
- 4/5
Nice place I will recommend it
- 1.5/5
Poor
- 3/5
Kinda sad about the pool not being open but other than that it was a good stay everything was clean toilet wouldn’t flush.
- 4/5
The breakfast oatmeal was very good. The staff very helpful and friendly.
- 5/5
Clean rooms and breakfast items were excellent!
- 2/5
Convenient off interstate Lukewarm showers!
- 2/5
Convenient off interstate Lukewarm showers!
- 5/5
The Front Desk clerk whom checked me in was phenomenal I like everything..I asked for a card and said every time I visit , I will be staying there...I live in Atlanta
- 5/5
The Front Desk clerk whom checked me in was phenomenal I like everything..I asked for a card and said every time I visit , I will be staying there...I live in Atlanta
- 3/5
Pleasant
- 3/5
- 0.5/5
Rooms were musty smelling, no soap in bathroom, dirt on comforter.
- 0.5/5
Rooms were musty smelling, no soap in bathroom, dirt on comforter.
- 5/5
Thank you Herbert Harrison Sr
- 5/5
Everything was very good
- 4/5
The customer service was very nice
- 4.5/5
Superb
- 2/5
Was a joke. Try their powered eggs. I couldn't eat them. Not much elst to them. Justed tasted awful. Even the orange eas off.
- 5/5
Exceptional
- 5/5
Great staff.
- 4/5
They ran out of food, and there was no service to help us More food and a service there to help us to get what we needs.
- 4/5
More food and a service there to help us to get what we needs.
- 4/5
Very good
- 5/5
clean room, good breakfast!
- 4.5/5
Superb
- 3.5/5
The beds were very comfortable. The front desk staff were pleasant and helpful. The gentleman who oversaw the breakfast was wonderful. There was the smell of pot coming through the vent in the bathroom. Our room wasn't cleaned after our first night. Maybe there is a new policy that the room is only cleaned upon request?
- 2/5
Disappointing
- 3.5/5
The beds were very comfortable. The front desk staff were pleasant and helpful. The gentleman who oversaw the breakfast was wonderful. There was the smell of pot coming through the vent in the bathroom. Our room wasn't cleaned after our first night. Maybe there is a new policy that the room is only cleaned upon request?
- 3/5
I don’t like to stay in hotels that allows pets
- 3/5
I don’t like to stay in hotels that allows pets
- 4/5
close restaurants and gas station and stores
- 4/5
close restaurants and gas station and stores
- 3/5
Clean, employees pleasant Breakfast nice I had to change rooms three times; tv not working in fist room, air and light not working in second room
- 5/5
None
- 5/5
The location was perfect. I slept like a baby!
- 5/5
Very nice staff and clean room!
- 5/5
Very nice staff and clean room!
- 5/5
Exceptional
- 0.5/5
Nothing…. My family and I traveled for 13 hours on the highway arriving at the hotel at 11:15pm only to find out my reservation had been cancelled by the general manager without any notice whatsoever. We were shocked to learn we didn’t have a room to stay in for the night. We were traveling with a 7 year old and our family pet. Thankfully another hotel just a few minutes away was able to accommodate us. I’ve never in all my life had a reservation cancelled without notice. The hostess at the front desk was very short with me after informing me my reservation was cancelled and quickly moved on to helping the next guest in line. I would never bother with this hotel again in my travels on I-77.
- 5/5
Yes
- 5/5
Yes
- 5/5
Exceptional
- 3/5
The floor in the bathroom was not clean when we checked in. However, they sent housekeeping in to clean them. I have never seen a hotel have part of the lobby coordinated off for a private party so that was odd. The people in the room beside us (room 118) were extremely loud at 4am this morning. It sounded like they were having a party. Their room & ours were right by the front desk too.
- 3/5
The floor in the bathroom was not clean when we checked in. However, they sent housekeeping in to clean them. I have never seen a hotel have part of the lobby coordinated off for a private party so that was odd. The people in the room beside us (room 118) were extremely loud at 4am this morning. It sounded like they were having a party. Their room & ours were right by the front desk too.
- 5/5
Nice place to stop and take a driving break. Clean, nice staff.
- 5/5
Nice place to stop and take a driving break. Clean, nice staff.
- 5/5
eveery thing was great
- 5/5
eveery thing was great
- 3.5/5
The location of the room was great and close to the interstate and everything that I needed my room wasn’t the cleanest. I have only stayed one night so I didn’t make a big deal out of it, but it looked like it was clean a long time ago and it could’ve used a little spruce up plus something was wrong with the filters in the air conditioning and they were just hanging out of the machine.
- 1/5
I booked one night through Expedia, and the next day I made a reservation for another night. The hotel charged me twice for the room. The front desk phone number doesn't work.
- 1/5
I booked one night through Expedia, and the next day I made a reservation for another night. The hotel charged me twice for the room. The front desk phone number doesn't work.
- 2/5
Bed not comfortable, the door lock to our room was broken, we put our towels in the floor for pick up like the note in the bathroom said, but housekeeping never came to our room. We had to call to the front desk for fresh towels.
- 2/5
Bed not comfortable, the door lock to our room was broken, we put our towels in the floor for pick up like the note in the bathroom said, but housekeeping never came to our room. We had to call to the front desk for fresh towels.
- 5/5
Very nice stuff, and they have perfect service
- 5/5
Very nice stuff, and they have perfect service
- 5/5
Excellent breakfast. Room super clean and comfortable. Perfect location. Helpful staff.
- 5/5
Loved that they had washers and dryers. Rooms were clean..beds comfortable.
- 5/5
Great stay
- 5/5
Great stay
- 2/5
Property is nice. The mattresses were old and worn out
- 3/5
We have stayed at this hotel many times. Always a good experience. Today was a Luke warm one. Front desk person was not friendly, room was missing a chair to sit in, and the shower had mold in it. Room just looked tired.
- 3/5
We have stayed at this hotel many times. Always a good experience. Today was a Luke warm one. Front desk person was not friendly, room was missing a chair to sit in, and the shower had mold in it. Room just looked tired.
- 4.5/5
Location was confusing
- 1/5
Rooms were dirty, in poor condition and bathrooms had mold in shower. Upon arrival, hotel clerk was irritable. Rude and clearly hated his job. Our room was facing the freeway and some noise is expected but it was as though there was zero insulation from the room to the freeway. Horrible experience.
- 1/5
Rooms were dirty, in poor condition and bathrooms had mold in shower. Upon arrival, hotel clerk was irritable. Rude and clearly hated his job. Our room was facing the freeway and some noise is expected but it was as though there was zero insulation from the room to the freeway. Horrible experience.
- 5/5
Good
- 5/5
Good
- 5/5
Location, staff, hotel grounds, facilities, room, and breakfast.
- 5/5
This is not my first stay at Fairfield Inn….that says a lot. The staff are always friendly. Never had a problem with the cleanliness of my room and I enjoy breakfast before starting my day…
- 5/5
This is not my first stay at Fairfield Inn….that says a lot. The staff are always friendly. Never had a problem with the cleanliness of my room and I enjoy breakfast before starting my day…
- 5/5
We booked this hotel that was about 10min from Ft Jackson for my nephew’s Boot Camp graduation. Easy access off and on was not busyat all Cute clean welcoming little hotel. Small pool that was closed for season. Nice little patio area. Pets were welcomed so we got to see some cute little fur babies helped us as we didn’t bring ours. Deff would recommend to anyone Attending family day or graduation at Fort Jackson. Fairfield in was very nice
- 5/5
We booked this hotel that was about 10min from Ft Jackson for my nephew’s Boot Camp graduation. Easy access off and on was not busyat all Cute clean welcoming little hotel. Small pool that was closed for season. Nice little patio area. Pets were welcomed so we got to see some cute little fur babies helped us as we didn’t bring ours. Deff would recommend to anyone Attending family day or graduation at Fort Jackson. Fairfield in was very nice
- 3/5
I gave it a 3 because I am disabled and had to carry my walker up to floor 3 because the elevator wouldn’t work and had me stuck downstairs at 2am. The The only computer they had wouldn’t let me get in to get to my email and print something.
- 3/5
I gave it a 3 because I am disabled and had to carry my walker up to floor 3 because the elevator wouldn’t work and had me stuck downstairs at 2am. The The only computer they had wouldn’t let me get in to get to my email and print something.
- 5/5
My daughter and I stayed here for USC Parent’s Weekend and were very pleased with our choice. The hotel is very nice, staff was wonderful, and the complimentary breakfast was a great addition. Will definitely stay again.
- 5/5
My daughter and I stayed here for USC Parent’s Weekend and were very pleased with our choice. The hotel is very nice, staff was wonderful, and the complimentary breakfast was a great addition. Will definitely stay again.
- 3/5
Our room did not have all working lights, bathtub drain was horrible. Night desk person was rude and unhelpful.
- 3/5
Our room did not have all working lights, bathtub drain was horrible. Night desk person was rude and unhelpful.
- 4.5/5
The staffing and location of the property. Everything was good
- 4/5
Room.was clean. Staff very friendly and social able. Stated if you need anything feel free to reach out. Convient to interstate, several nice restaurants really close by and convenient to I-77 & I -20..Hotel was full with boot camp guys and family, as every Thursday is graduation day at near Army base. So glad I had reservations. Asked for room end of hall, due to service dog had major surgery, but so much noise from people slamming doors and stuff up till 9:45 pm..
- 4/5
Room.was clean. Staff very friendly and social able. Stated if you need anything feel free to reach out. Convient to interstate, several nice restaurants really close by and convenient to I-77 & I -20..Hotel was full with boot camp guys and family, as every Thursday is graduation day at near Army base. So glad I had reservations. Asked for room end of hall, due to service dog had major surgery, but so much noise from people slamming doors and stuff up till 9:45 pm..
- 4.5/5
Both rooms next to us tv volume was too loud up to 11 pm thought I was going to have to say something.
- 5/5
Unfortunately I don't know the name of the gentleman who checked me in but he was the nicest person I've ever had the pleasure of dealing with. He was outstanding.
- 5/5
Unfortunately I don't know the name of the gentleman who checked me in but he was the nicest person I've ever had the pleasure of dealing with. He was outstanding.
- 0.5/5
The phone did not work. The sheets were never changed. The first room they put us in, the bathroom floor was flooded. Fire alarm went off while we were sleeping and they blamed us for it. They finally admitted it was a different room but no apology
- 4.5/5
This Fairfield stay was so much better than the one we stayed in the night before!! The one before we will never stay in again. This one we definitely will stay in again. Thank you for keeping it clean.
- 5/5
Fairfield was very accommodating our stay. We arrived unexpectedly and was received graciously. The room was excellent as was the morning breakfasts. The employees were very friendly and helpful. Accolades and high recommendations for this facility.
- 5/5
Fairfield was very accommodating our stay. We arrived unexpectedly and was received graciously. The room was excellent as was the morning breakfasts. The employees were very friendly and helpful. Accolades and high recommendations for this facility.
- 4/5
Didn't find anything to dislike was not really in rm
- 5/5
Nothing
- 4/5
Pool was not working
- 3/5
Tolits need to be upgraded, too low for adults. Stains on sheets and ants on counter tops.
- 3/5
Tolits need to be upgraded, too low for adults. Stains on sheets and ants on counter tops.
- 5/5
Easy to access fort jackson
- 5/5
Easy to access fort jackson
- 3/5
TV not working well.
- 3/5
TV not working well.
- 4/5
Nice hotel near highway.
- 4/5
Nice hotel near highway.
- 5/5
Very nice well kept hotel
- 5/5
Very nice well kept hotel
- 4/5
Stay was wonderful, room was very clean only issue was that reservation was for 4 and only provided 3 towels
- 4/5
Stay was wonderful, room was very clean only issue was that reservation was for 4 and only provided 3 towels
- 3/5
Neighboring
- 3/5
Neighboring
- 5/5
The staff has been great! My daughter forgot a stuffed animal during our stay and they have been very helpful to get it back to her.
- 5/5
The staff has been great! My daughter forgot a stuffed animal during our stay and they have been very helpful to get it back to her.
- 5/5
I like everything CANT find nothing wrong
- 5/5
I like everything CANT find nothing wrong
- 4/5
Neat
- 4/5
Neat
- 5/5
👍
- 5/5
👍
- 2/5
.
- 2/5
.
- 3/5
At checkin given 3 different rooms as something was wrong with each room. Gave up took 3rd room. Water in sinks did not get warm. Lock on door would pop open and leave door standing open
- 3/5
At checkin given 3 different rooms as something was wrong with each room. Gave up took 3rd room. Water in sinks did not get warm. Lock on door would pop open and leave door standing open
- 4/5
Construction 🚧 was going on and this was hold up.
- 4/5
Construction 🚧 was going on and this was hold up.
- 2/5
Room smelled musky when I walked in. Was propped open by the lock, probably to clear out the smell. WiFi didn’t work in the hotel. Was told the system “was down and the company needed to repair it”
- 2/5
Room smelled musky when I walked in. Was propped open by the lock, probably to clear out the smell. WiFi didn’t work in the hotel. Was told the system “was down and the company needed to repair it”
- 5/5
Staff was professional and welcoming
- 5/5
Staff was professional and welcoming
- 5/5
Nice place
- 5/5
Nice place
- 3/5
There was NO Wi-Fi service for our 2 day stay
- 3/5
There was NO Wi-Fi service for our 2 day stay
- 3/5
The property had WiFi but no connection to the internet. I was first told it was just my room and one other and there was nothing they could do. Before I left I spoke with several other guests and they too had no internet connection. I realize they needed IT support which was not available on Friday night or the weekend. Not the receptionist's problem, but the property was disappointing as a result. To their credit they offered my some Reward Points, but I am not a member of their rewards program.
- 3/5
The property had WiFi but no connection to the internet. I was first told it was just my room and one other and there was nothing they could do. Before I left I spoke with several other guests and they too had no internet connection. I realize they needed IT support which was not available on Friday night or the weekend. Not the receptionist's problem, but the property was disappointing as a result. To their credit they offered my some Reward Points, but I am not a member of their rewards program.
- 5/5
Was clean, breakfast was decent. No complaints
- 5/5
Was clean, breakfast was decent. No complaints
- 1/5
Keys didnt work fire alarm at 4 in morning...tv came on by itself at 5 in morning
- 1/5
Keys didnt work fire alarm at 4 in morning...tv came on by itself at 5 in morning
- 5/5
People there were friendly
- 5/5
People there were friendly
- 5/5
Quiet, pleasant stay. Clean accommodations and kind staff.
- 5/5
Quiet, pleasant stay. Clean accommodations and kind staff.
- 5/5
Great
- 5/5
Great
- 5/5
This worked out perfect for our family to meet up and stay to watch our family member graduate from BCT at fort jackson. They even had pretty good breakfast. It was really easy to get to gate 4 back and forth as well. We didn't have any problems. Would stay again if I'm ever back in the area.
- 5/5
This worked out perfect for our family to meet up and stay to watch our family member graduate from BCT at fort jackson. They even had pretty good breakfast. It was really easy to get to gate 4 back and forth as well. We didn't have any problems. Would stay again if I'm ever back in the area.
- 2/5
The reason that I scored a 2 was due to the staff being friendly. My stay at the Fairfield Inn and Suites from 3/21/25 to 3/29/25 was not a good experience. First, on day one when I went into the room and went to take a shower the tub was dirty, the toilet was not clean, I had my own disinfected wipes and used them to use the bathroom. Second, I had to clean off the desk as it was extremely dusty and behind the desk was filthy with old soda bottles and garbage. Third, the next day of my stay I requested housekeeping and was told someone would come up to my room and no one ever did. I also saw someone from housekeeping on my floor and they advised they would stop by and never did. The following day, I again requested housekeeping, and no one ever came, and I again saw someone from housekeeping on my floor and they again advised they would stop by and no one ever did. I then stopped asking for housekeeping and the room was not cleaned for the entire week that I was there. I did work from my room Monday through Friday from 9am to 5pm and I am assuming housekeeping does not work after 5pm. Also, the internet was not good and did not start to work semi properly until close to the end of my stay. In addition, the first day that I had breakfast was good, but it seems the same food is utilized for the week until it is finished because the bread/bagels started to smell sour. Finally, there seemed to be some type of construction going on.
- 2/5
The reason that I scored a 2 was due to the staff being friendly. My stay at the Fairfield Inn and Suites from 3/21/25 to 3/29/25 was not a good experience. First, on day one when I went into the room and went to take a shower the tub was dirty, the toilet was not clean, I had my own disinfected wipes and used them to use the bathroom. Second, I had to clean off the desk as it was extremely dusty and behind the desk was filthy with old soda bottles and garbage. Third, the next day of my stay I requested housekeeping and was told someone would come up to my room and no one ever did. I also saw someone from housekeeping on my floor and they advised they would stop by and never did. The following day, I again requested housekeeping, and no one ever came, and I again saw someone from housekeeping on my floor and they again advised they would stop by and no one ever did. I then stopped asking for housekeeping and the room was not cleaned for the entire week that I was there. I did work from my room Monday through Friday from 9am to 5pm and I am assuming housekeeping does not work after 5pm. Also, the internet was not good and did not start to work semi properly until close to the end of my stay. In addition, the first day that I had breakfast was good, but it seems the same food is utilized for the week until it is finished because the bread/bagels started to smell sour. Finally, there seemed to be some type of construction going on.
- 5/5
Great location right off interstate but no interstate noise
- 5/5
Great location right off interstate but no interstate noise
- 5/5
Extremely satisfied with everything regarding our stay including an excellent Continental Breakfast
- 5/5
Extremely satisfied with everything regarding our stay including an excellent Continental Breakfast
- 5/5
Secluded with lots of parking.
- 5/5
Secluded with lots of parking.
- 5/5
Great
- 5/5
Great
- 5/5
Great breakfast
- 5/5
Great breakfast
- 5/5
Excellent Service! The hotel was clean and the employees were very Nice!!!
- 5/5
Excellent Service! The hotel was clean and the employees were very Nice!!!
- 5/5
The staff was very friendly and helpful. When we needed more towels or other necessities they were very quick to get the requested items.
- 5/5
The staff was very friendly and helpful. When we needed more towels or other necessities they were very quick to get the requested items.
- 5/5
Right off the interstate....convenient location for a stop over stay.
- 5/5
Right off the interstate....convenient location for a stop over stay.
- 5/5
One night stay on the way back home to Atlanta, in Columbia for army graduation
- 5/5
One night stay on the way back home to Atlanta, in Columbia for army graduation
- 2/5
Very noisy until 3 am. No one to tell people to keep it quite
- 2/5
Very noisy until 3 am. No one to tell people to keep it quite
- 5/5
Easily accessible off the highway
- 5/5
Easily accessible off the highway
- 4/5
Room was fine. The bed was significantly lower than any other hotel at which I have stayed. Since hubs and I both have knee trouble it made getting out of bed difficult.
- 4/5
Room was fine. The bed was significantly lower than any other hotel at which I have stayed. Since hubs and I both have knee trouble it made getting out of bed difficult.
- 5/5
Easy check in very friendly staff, room is clean smells good and spacious!
- 5/5
Easy check in very friendly staff, room is clean smells good and spacious!
- 5/5
Great time, friendly staff
- 5/5
Great time, friendly staff
- 5/5
Very clean, pet friendly
- 5/5
Very clean, pet friendly
- 5/5
Mrs Gigi
- 5/5
Mrs Gigi
- 4/5
An overnight while we drove from Pa to Florida.
- 4/5
An overnight while we drove from Pa to Florida.
- 5/5
The staff was amazing
- 5/5
The staff was amazing
- 5/5
Great breakfast. Gigi makes great scones for breakfast. Stay there every time we travel that way
- 5/5
Great breakfast. Gigi makes great scones for breakfast. Stay there every time we travel that way
- 5/5
Exceptionally beautiful
- 5/5
Exceptionally beautiful
- 3/5
Had a really nice 4 night stay. Employees were very friendly and gave us helpfull information on Fort Jackson. My only complaint was there was not housekeeping in our room for the 4 nights. Had dirty towels and had to get our own clean towels from the desk.
- 3/5
Had a really nice 4 night stay. Employees were very friendly and gave us helpfull information on Fort Jackson. My only complaint was there was not housekeeping in our room for the 4 nights. Had dirty towels and had to get our own clean towels from the desk.
- 5/5
Location was convenient
- 5/5
Location was convenient
- 1/5
Check in didn't work right as their card machine was down. One room had only 1 pillow between the two beds, the other room had only two towels. The door randomly locked since the catch wasn't working right. All three clothes dryers were broken and there wasn't any laundry supplies at the front desk. The front desk lied about the batteries they had as another worker pulled them out right behind asking. The remote didn't work in one of the rooms and the TV didn't get any channels in the other. Door handles were mixed and matched for the stairwells and were falling off. Cockroaches were in the hallways. The air-conditioning did not work. Our key cards were deactivated 3 times during the 6 days there requiring reactivations due to them approving activation for limited numbers of days.
- 1/5
Check in didn't work right as their card machine was down. One room had only 1 pillow between the two beds, the other room had only two towels. The door randomly locked since the catch wasn't working right. All three clothes dryers were broken and there wasn't any laundry supplies at the front desk. The front desk lied about the batteries they had as another worker pulled them out right behind asking. The remote didn't work in one of the rooms and the TV didn't get any channels in the other. Door handles were mixed and matched for the stairwells and were falling off. Cockroaches were in the hallways. The air-conditioning did not work. Our key cards were deactivated 3 times during the 6 days there requiring reactivations due to them approving activation for limited numbers of days.
- 4/5
****
- 4/5
****
- 4/5
Our stay at Fairfield Inn was great. We traveled from Hawaii to South Carolina for my son’s basic training in army graduation. We were greeted very kindly and although there was no early check-in available, we felt OK waiting outside in our rental car. The staff was always friendly and although I don’t like being placed at the very end of a hitel especially while I have children with me for safy
- 4/5
Our stay at Fairfield Inn was great. We traveled from Hawaii to South Carolina for my son’s basic training in army graduation. We were greeted very kindly and although there was no early check-in available, we felt OK waiting outside in our rental car. The staff was always friendly and although I don’t like being placed at the very end of a hitel especially while I have children with me for safy
- 5/5
Great
- 5/5
Great
- 5/5
Nice
- 5/5
Nice
- 5/5
Good stay
- 5/5
Good stay
- 5/5
We thoroughly enjoyed our stay! Gigi and the breakfast was amazing and so delicious. The night clerk Pierre was so kind and helpful. Highly recommend this hotel.
- 5/5
We thoroughly enjoyed our stay! Gigi and the breakfast was amazing and so delicious. The night clerk Pierre was so kind and helpful. Highly recommend this hotel.
- 5/5
Everything was great and the staff was super nice and friendly.
- 5/5
Everything was great and the staff was super nice and friendly.
- 3/5
Front desk gave another customer our room key and he walked in on us. No shower curtain in bathroom. Great breakfast though
- 3/5
Front desk gave another customer our room key and he walked in on us. No shower curtain in bathroom. Great breakfast though
- 3/5
The evening and morning front desk attendants both refused to give me a receipt
- 3/5
The evening and morning front desk attendants both refused to give me a receipt
- 5/5
Easy checkin and checkout
- 5/5
Easy checkin and checkout
- 1/5
We arrived to check in but was told there were no rooms available. Their systems were down. We were told we’d not but charged but there is a pending charge on my credit card.
- 1/5
We arrived to check in but was told there were no rooms available. Their systems were down. We were told we’d not but charged but there is a pending charge on my credit card.
- 5/5
Close to major highways and gas stations , plenty of food options .The hotel provides breakfast which had a variety of options included in the price.
- 5/5
Close to major highways and gas stations , plenty of food options .The hotel provides breakfast which had a variety of options included in the price.
- 5/5
It was a great stay. The room was clean and breakfast was also good.
- 5/5
It was a great stay. The room was clean and breakfast was also good.
- 5/5
Great stay here no complaints I recommend this hotel
- 5/5
Great stay here no complaints I recommend this hotel
- 5/5
Great location just off the hwy with lots of dinner options close by
- 5/5
Great location just off the hwy with lots of dinner options close by
- 5/5
Every member of the staff we encountered was very friendly. Refreshing, indeed!
- 5/5
Every member of the staff we encountered was very friendly. Refreshing, indeed!
- 3/5
Stayed 3 nights and my room was never cleaned
- 3/5
Stayed 3 nights and my room was never cleaned
- 1/5
When booked,I called 4days before arriving from Michigan for grandsons boot camp graduation to make sure pool was open they told me they had some problems but would be open come that Monday,got there checked in clerk said it was closed for the day due to chemical imbalance,next morning they said it would be open later in the day…nope.. next day called pretended to be someone else wanting to book a room asked if pool was open they said yes(they lied)next day manager said said something electrical was wrong someone was on there way,no one came 4 days of lying about the pool,night before checkout I was told by someone that stays there an he said they have no plans on getting that pool fixed anytime soon been closed for awhile!!save your money go somewhere else
- 1/5
When booked,I called 4days before arriving from Michigan for grandsons boot camp graduation to make sure pool was open they told me they had some problems but would be open come that Monday,got there checked in clerk said it was closed for the day due to chemical imbalance,next morning they said it would be open later in the day…nope.. next day called pretended to be someone else wanting to book a room asked if pool was open they said yes(they lied)next day manager said said something electrical was wrong someone was on there way,no one came 4 days of lying about the pool,night before checkout I was told by someone that stays there an he said they have no plans on getting that pool fixed anytime soon been closed for awhile!!save your money go somewhere else
- 5/5
Very clean and great breakfast
- 5/5
Very clean and great breakfast
- 5/5
Good place to stay...
- 5/5
Good place to stay...
- 1/5
We were told on our way in to South Carolina the pool was up and running! We arrived from Michigan it was 94 degrees no pool working! Repeatedly told us the contractor was on their way! We are now checking out I asked for corporate number and the general manager told me NO! I found the number my self and will call. We brought our soldier back to swim and hang out with him for the day still no pool! General manager told my husband they never discount rooms. We called from fort Jackson the day of family day gentleman said the pool was fixed and running only to find out it was not! We also called from dinner the next day told the pool was open! It was not! We booked here because of ratings and out door pool we knew it was going to be hot! I have stayed in many Fairfield Inns and have always been happy not this time our stay was for 4 nights every thing around us was booked because of graduation! Or we would have left! General manager was rude and denied that anyone had ever told us the pool was working!!! I will get ahold of corporate when we return home. Who wants to sit in a hotel when the sun is shining? I would never and I mean never recommend this place to anyone! With graduations weekly I would never recommend this place to anyone that wants to spend quality time with their new soldier and family! We booked four nights and had paid for two rooms 1,200.00 isn’t chump change!! Card readers at entrance by parking lots don’t work so they leave a rock to keep it open unsafe!!!
- 5/5
I’m always pleased when I stay at Marriott
- 3/5
It is just off the interstate but was dirty in the common areas and because of it’s proximity to the highway it was a bit loud.
- 5/5
the breakfast was excellent. Peter and Gigi were upbeat and very helpful . Their happy faces were a great start to our day .
- 4/5
Great place to stay for short commute to UofSC move in weekend. Shout out to Gigi who runs the breakfast buffet - outstanding customer service.
- 5/5
They had an amazing breakfast and the couple who run it are kind and take pride in what they do. Will definitely stay again!
- 5/5
The breakfast made for an excellent start to the day.
- 5/5
We were traveling from FL to WV, New River Gorge National Park for vacation and need to break up the road trip up so we chose to stay here at this beautiful Fairfield property conveniently located off I77. The hotel staff was greatly welcoming rspecially GiGi who made an amazing breakfast in the morning with eggs, carmelized sausage slices, fixing for making a delishoous acai bowl, kids enjoyed the mini waffles, and plenty of table space for the whole hotel. Beds were very comfortable, room was spacious, gym & pool were a nice bonus. We loved our stay so much that we booked this exact same hotel on our way back home and visited the River Zoo and Botanical in Columbia as well. Thank you Fairfield Inn and Suites for a fantastic stay.
- 3/5
The room was advertised as wheelchair accessible. The toilet was fine but the shower was not accessible. It did have a shower bench but you could not get the wheelchair close enough to transfer to the bench. When on the bench, you could not reach the faucet or shower handle to shower. The room was very nice other than this.
- 4/5
Clean and friendly staff
- 5/5
It was amazing. I would definitely use them again
- 5/5
Gigi who made breakfast was so incredibly sweet and took great care of us. Ananiah was wonderful at check in and very kind.
- 5/5
Always a pleasant stay.
- 5/5
Rooms were great, beds were comfortable, and loved the breakfast options!
- 5/5
Room was very clean and employees were super helpful and friendly!
- 4/5
Pool was down but staff was nice and rooms clean
- 5/5
Very clean and great breakfast!
- 3/5
The breakfast staff was very friendly. However we had a pillow that had blood on it. We ask for it to be replaced. The staff stated they didnt have any more pillows. Very odd for a hotel of this size not to have extra. Very dissppointing
- 5/5
Everyone is very friendly
- 5/5
Gigi did a fabulous job with the continental breakfast!
- 4/5
Disappointed that the pool was not open!
- 5/5
Everything was great. The room was clean staff was pleasant. We didn't do breakfast but other family told us it was really good. The construction other comments are referring to didn't interfere with our stay at all. Pool and gym were both open. Our stay was quiet, comfortable, and the shower is big enough for my fiance and I to shower together if we wanted and it had amazingly hot water. Will def be our go to when in the area
- 3/5
Staff was nice but someone set off car alarms about every hour all night. Staff called police but they didn't find anyone