Country Inn & Suites by Radisson, Columbia at Harbison, SC

Está sucio, condiciones feas y olía horrible a pura marihuana yo no fumo nada entonces eso es horrible me quedé varios días y no fueron a cambiar las toallas aunque lo pedi

This was the 2nd worst hotel I've ever stayed at. The place was dirty. The room was dirty, the floor needed to be vacuumed, the bathroom floor needed to be mopped, the 2nd floor hallway needed to be vacuumed, there was trash all around the property, and the place smelled like they were smoking pot the whole time we were there. I will Never go back to that hotel again.

It is okay for the price. Our room had no toilet paper. When we asked for toilet paper they gave us one roll for 5 people.

No ponen el depósito en 5 días

Passable

Clean room and convenience

The property smelled of marijuana. The carpets throughout the facility looked as if they hadn’t been vacuumed in a very long time. There were holes in the bathroom door, sheets had stains from overuse, the ice machine was nonfunctional. Only positive: no bed bugs.

The exterior was nice and deceiving, the lobby was nice but unclean. I checked in at 3pm and when I checked out at 10am the lobby or the stairs and the walkways were never vacuumed. The pool was not in service for which is why I even rented the room. Was told that the pool had been down for a long time. The room was dated , bad stains thru out the carpet. The pull out couch cushion was so stained we wouldn't even use it . There was so much stuff under it that it looked like no one has either in forever. This place is independently owned and it definitely shows that the owner don't seem to care about their property. And definitely shows that corporate don't do a very good job at inspecting there properties that use their name. The breakfast was great.

nothing

Room was like a meat freezer. TV could not display You Tube or Netflix. Other shows were pure trash. Work out machine was inoperable. Staff behind the desk were like the walking dead. This entire property needs to be trashed, renewed or refurbished.

Very good

Bad

Superb

Not much, they had pillows and blankets It was dirty, trash on the floor, clothes left behind overall pretty gross

Staff The beds were poorly made, the vent was missing off the air vent. Slow water drainage. No phone in the room. Stains on the floor. This hotel has really went down the drain. I use to love staying at this hotel.

Exceptional

The room did not match the pictures. Customer service was shitty no breakfast but said they had breakfast.

The room wasn't that clean due to it had some mold in the room

Exceptional

It was close to where I needed to be The fact that it cost $180 when my original booking at another location for $130 was cancelled without my knowledge and I had to rebook through booking.com is irritating. Then booking agrees to credit me $32 for the difference but sends me a link that no browser will open infuriates me. Don’t think I will use booking.com again. Very poor customer service.

The pool and hot tub were unaccessible and we were uninformed prior to check in. The room was not what was expected by pictures. Our room was dirty and filled with flies and mold. We were told we were unable to get a refund and needed to calling booking.com to dispute the charges. My card on file was then charged nine seperate times for all different charges coming to a total of $900 and my debit card ended up locked. Mind you we had traveled 18 hours to get there and nowhere near my bank chain. Overall HORRIBLE experience.

Everything was clean and the employees were very nice. Rooms were clean and the air conditioning was cold. Breakfast was good and hit the spot before a busy day. Thank you for a overall good stay. The common areas smelled like weed. Dont care what people do but at least try to be discrete. Children were there. Air conditioning didnt work in the common areas. It made for no circulation that would have dissipated the weed smell.

Pleasant

Damaged furniture strewn about room. Alarm beeping sound in room. Entire property smells of marijuana. Staff unapologetic and rude. No soap in bathroom. Shampoo dispenser empty. TV in bedroom not working. AC in hallway not working causing hotel to be very hot. Noisy road with motorcycles buzzing by at night. Terrible experience. Do not stay here.

One bar of soap in room. Wall dispenser broken. No tissues in box. Ice machine broken and no help from desk. TV had very limited channels, only 4 or 5.

The phone in the room was not connected and we had to go down to the lobby to speak with someone. I felt very sorry for the young lady that was helpful with our TV. The coffee maker was missing the holder for the pod. There is only one ice maker in the entire building and it only had ice once when we needed it. Disappointing

Exceptional

Was very convenient.

Breakfast was perfect

was cheep room was smelly and the breakfast was stale bread with old cereals no proteins or fruit.

Very poor

Good Everything good

No pool available since it has been down for a while one of the staff said. Breakfast was ok, and equipment room was well stocked, but a machine was down for repairs. Staff did help as much as they could, and helped answers questions.

.

Furniture was worn and broken. Carpet was stained and room was dirty.

Furniture was worn and broken. Carpet was stained and room was dirty.

Disappointing

Mold on the shower curtain

The room was very old and dirty and the room had a smell.

Good

Disappointing

Everything

Dirty stains on floor walls - RIPS in the screens - no coffee maker -stain on sheets - HOLE in bathroom door - Not enough towels - toilet paper was not replaced - Inlaws room had no bed skirt with LARGE stains on carpet - WAS ALMOST $100 MORE than quote

Avoid this dirty hotel in need of renovation at all costs

Gentleman that checked in was very nice and polite room was extremely outdated, dirty. The sheets seemed clean but overall needs a complete overhaul. There was a large bucket filled with water under the bathroom sink and mold growing from the leaky faucet.

The pool was closed and no explanation was given as to why. Which was a real let down.

I truly believe they gave me the worst room possible. There was paint chipping off the wall, the phone didn’t work, nothing was plugged in, no remote to the tv, and worst of all the pillows are dirty!

Front desk staff Room was dirty, stained carpet, mold build up, stained and ripped furniture.

Front desk staff Room was dirty, stained carpet, mold build up, stained and ripped furniture.

I truly believe they gave me the worst room possible. There was paint chipping off the wall, the phone didn’t work, nothing was plugged in, no remote to the tv, and worst of all the pillows are dirty!

One clerk was trying to be helpful and it was close to stores and food places. Dirty, manager extremely rude, and was told about a reservation fee for in case of damages upon checking in. Which is crazy for a property that was already nasty. Had to changed rooms due to a foul smell.

It was ok

One clerk was trying to be helpful and it was close to stores and food places. Dirty, manager extremely rude, and was told about a reservation fee for in case of damages upon checking in. Which is crazy for a property that was already nasty. Had to changed rooms due to a foul smell.

It was ok

As far as the property itself, it was great and very remote location. The grounds are well kept in the rooms were immaculately clean. The breakfast was awesome. The problem that I had that could possibly be fixed was the young man who checked us in. He quite seemed very impatient and he had a little bit of a negative attitude. We had plans to stay longer, however seem to me that he was not welcoming so we decided to go elsewhere after our second night staying there

First two rooms were not clean, third room carpet filthy and room super dusty. Definitely not worth the price even at the discount. Will not stay again Staff helpful, patient and friendly.

The Jamaicans at the front desk are ridiculously rude. Very unprofessional. They cursed at me and shouldn’t be working in civilization. I hated everything

Shocking that the maid’s baby was rolling around on a dirty carpet while she was attempting to clean rooms..,clearly unsafe practice as well as the room the maid stated was “ok”,there were no pillowcases on the pillows,bathroom floor and mirror was dirty,refrigerator had chocolate syrup smeared ,in freezer.I was given another room which was actually clean,location is great

The location Hair in the sink, hand prints behind the door, remote to tv didn't work, even after getting new ones from the rude staff. Holes in the walls, pool wasn't even open, when asked when the pool should open we got "never" there was no breakfast left after 1 hour, stained window curtains, chipped walls, people banging at all hours of the night, trash in the parking lot, even in the walk way to get to the door. Shall I continue?

Superb

The location Hair in the sink, hand prints behind the door, remote to tv didn't work, even after getting new ones from the rude staff. Holes in the walls, pool wasn't even open, when asked when the pool should open we got "never" there was no breakfast left after 1 hour, stained window curtains, chipped walls, people banging at all hours of the night, trash in the parking lot, even in the walk way to get to the door. Shall I continue?

Thankfully our room was clean but there was trash in the hallway Friday and Saturday. And the room next to us was open the whole time and it was trashed. The staff at the front desk was amazing!

The television remote control was inoperable. The bed linens provided were soiled. The hotel was unable to provide clean king-sized sheets. Cleanliness

Cleanliness

Safe Pool closed, need help with cleaning the rooms better

The location to shipping and resteraunts. The pool was closed. The beds were filthy, sheets were not changed, hair and what appeared to be a urine stain. We left immediately and had to find other accommodations ar 930 at nighy.

Safe Pool closed, need help with cleaning the rooms better

The location to shipping and resteraunts. The pool was closed. The beds were filthy, sheets were not changed, hair and what appeared to be a urine stain. We left immediately and had to find other accommodations ar 930 at nighy.

The pool is closed but they didn’t say anything about it being closed

Sparse. They only put out one tray of sausage. Breakfast started at 7:30 am. By the time I arrived, the sausage was gone and they never brought out anymore. Rooms were nasty overall. My first room had what appears to sex stains on the sheets and black specs in the bed linen. Carpets were also stained. Also, something in every room had some degree of damage. I requested another room. The clerk looked through multiple rooms before he offered me a somewhat acceptable replacement. It still had no coffee maker, stained carpet, and damage to the front of the ac unit.

The quietness and also the size was perfect. N/A. Everything was great! We enjoyed our stay!

Sparse. They only put out one tray of sausage. Breakfast started at 7:30 am. By the time I arrived, the sausage was gone and they never brought out anymore. Rooms were nasty overall. My first room had what appears to sex stains on the sheets and black specs in the bed linen. Carpets were also stained. Also, something in every room had some degree of damage. I requested another room. The clerk looked through multiple rooms before he offered me a somewhat acceptable replacement. It still had no coffee maker, stained carpet, and damage to the front of the ac unit.

N/A. Everything was great! We enjoyed our stay!

Great location Our first room was awful. Carpet severely stained throughout the room. Stains on the”clean sheets”. A/C was not working and there was a mildew smell in the room. Front seat was able to get us into a cleaner room and upgraded or stay for free.

Bad

Great location Our first room was awful. Carpet severely stained throughout the room. Stains on the”clean sheets”. A/C was not working and there was a mildew smell in the room. Front seat was able to get us into a cleaner room and upgraded or stay for free.

Absolutely nothing..Staff couldn't even open his mouth..Hotel was nasty,open container and throw up in elevator..I would never stay there again.. Staff and cleanliness of the hotel..

Moldy fridge not working, a/c not working. Had to switch rooms 3 times

The moment we got to the desk to check in we should have taken the loss and went elsewhere. The desk staff was rude! When we walked up he acted like we were an inconvenience and disturbing his phone call on his cell. He was annoyed while checking us in and wouldn’t answer questions without an attitude. The staff refused to give their names let alone wear a badge so you know that they are a legit hotel worker. The room was dirty, they only provided 1 towel for 3 people and when we asked for more they wouldn’t let us have one extra. When we asked about the pool the front desk guy told us it was closed indefinitely and not to ask again. That was not in the hotel description and a major reason we booked this hotel. The entire hotel was dirty, vomit was in the elevator several times, smell of weed in the halls due to people smoking weed in the parking lot next to the doors, they only provided a thin sheet and a very thin blanket on the beds which were dirty. The room was either hot or freezing cold. You couldn’t be control the temperature other than AC or heat. According to the reviews I had read it was a nice hotel! I wonder if its own staff is making those reviews not actual guests! The breakfast was a joke! It was just cereal and toast. The windows were never cleaned and covered in a nasty film. The bathroom had no ventilation. I will never stay at this hotel again or let anyone I know stay there!

Nothing Everything

Good location for our reason for being there The staff was rude...we had 2 beds and one pull out couch and only one bed had a blanket... when I asked for blankets for the other 2 I was told all beds have blankets and he didn't have any...the room stunk...the fridge was dirty and the shampoo and conditioner bottles were empty....

Reserved a room to sleep 5. Barley had enough towels for 2 people. Asked 2 day in a row, still no towels. And no covers for the let out sofa.

Our hotel room was dirty. The carpet was filthy. Thank goodness, the bed seemed to have clean linens, but that was the only redeeming quality. Breakfast offerings were minimal at best. The entry to the hotel is in dire need of power washing. The parking lot had lots of trash scattered around. There was not even one bench or place to sit outside. I would not choose to stay at this hotel again.

Stained sheets, stained hallways, stained floors, broken microwave with mold inside, no running hot water, sewage smell throughout hotel, and black mold alongside all the vents. ABSOLUTELY one of the worse hotels I’ve stayed at.

normal,,need more hot BF.

The first room had bed bug and smell of smoke .

Room was dirty including the bed

There wasn’t enough breakfast to feed everyone. Everyone was complaining. The pool was working but closed and when the staff was asked they said it was because management wasn’t there until Tuesday to ask if they could open it. This was the main reason we booked was do an indoor pool and breakfast.

I checked in, went to the room and was appalled at the mold and terrible condition of everything in the room. I headed downstairs and canceled my reservation. I will never book this place again. While waiting to checkout , I talked with 2 other families checking out for the same reason.

Fresh but found a long hair in the egg.

This property is tidy but not clean. It’s treated like an extended stay. The front desk staff are unprofessional. Mainly the young man with the locs. I can’t remember his name. But his demeanor is unwelcoming. And not to mention my fiancé told me that he witnessed something while unpacking the car between the desk clerk with the locs and a woman. He actually had an altercation with a woman that claimed he physically abused her as she waved a weapon at him and threatened to use it if he continued to “put his hands on her. As she followed him from the lobby to the parking lot.

Left the sign off the door for room service, did not receive service. We have stayed here before, it just seems like the hotel is going downhill.

Have had better luck with this chain elsewhere but skip this one. Carpet covered in stains. Paper thin walls. Hair dryer ripped off the wall and no substitute offered. Furniture and walls dinged up, scratched, full of holes. A/C unit had parts of the cover missing and did not respond to adjustments.

Would not stay at again ever. Adding just a few example pictures.

The breakfast menu was not fresh. Breakfast would run out an hour into service. I stayed there for a week and not 1 time had my linen changed. When I called to the service desk I was told house keepers called out and they only serviced check out rooms first. When checking in and associating with the check in desk, the associate was always on a personal phone call either via video chat or with headphones in. It was a very unprofessional environment, poorly staff, and service was one of the worst I've ever had at a hotel before.

Bad hotel. Dirty, not new, very poor condition. Staff was not happy and made it clear they did not care. Check in process was very poor and rooms were as bad as I have seen in my 35 years of business travel.

The staff was amazing he helped me with my needs, he was the Jamaican with long hair at front desk didnt catch his name.

Room was not clean. Previous guest vomited dirty clothes.

Breakfast had not much supervision. Management makes a difference. Needs a caring atmosphere. Pictures look better than actual.

The first room I got the ac was broken. They had to switch my room. Inconvenience, but I appreciated the workers understanding. They were very professional and nice. I hated the fact the hot tub wasn’t working, that was one of the main reasons I booked the hotel. Overall I give it a 3 1/2 out of 5. The workers I give a 5 out of 5.

.

The hotel was much different than photos, the entire building smelled like marinuana and our room was very dirty. The staff was not helpful in remediating the cleanliness instead stated we only get what’s already provided in the room. Was denied any type of compensation for the poor conditions and treatment instead had to pay $9 to cancel the second night of the reservation.

I had to abruptly leave shortly after checking in due to poor customer service and extremely poor cleanliness. Upon checking in, we weren’t properly greeted, as the gentleman was on his phone the entire duration of the checking in process. After arriving to the room, we noticed several stains alongside the mattress, stained/molded curtains, dirty walls and lamp shade, amongst other issues. There was a spoon in the side of the bed from a previous stay. Having severe allergies requiring me to carry an epi pen at all times, this posed an alarming health risk. I went to take a shower and noticed that we didn’t have any washcloths and the towels appeared to have not been washed. My husband went to obtain washcloths and towels from the front desk and was told that we’re only allowed two per room. We immediately left and went to another hotel.

Horrible, horrible, horrible customer service. Me and my wife decided to stay here for her birthday weekend. When we checked into our room we immediately noticed stains on the sheets. So we went back to the front desk receptionist (he said his name was cash), cash got us a key to another room and to our surprise the other room had the exact same issue. We were beyond frustrated at this point and cash was no help to our frustration. He was rude, nasty, unprofessional and completely nonchalant about the whole situation! As I said earlier we decided to stay here for my wife’s birthday weekend, instead of him understanding he decides to argue back and forth with us. We just wanted a refund and to receive a little compassion. I will never stay with any other country inn and will not recommend them to any friends or family. I wish I could give zero stars! Terrible service!!!

The hotel has bedbugs!!! Be careful because looks can be deceiving. The looked cleaned but lining and bedding has infestation of bedbugs

The room had dark stains all over the carpet, it was evident the carpet was not vacuumed. The room was covered in dust. The bathroom trash was not emptied. The front desk attendant was rude and on the phone in his ear bud talking while getting my room keys. I wouldn’t stay here again.

very dirty room and stains everywhere

This hotel was terrible, took me an hour to check in, room air conditioning was not working, trash in the room. I got changed to another room and the shower was not working.

The staff were soooo nice! Really A+ for them. The rooms (we ended up moving to a different one) were gross. Toothpaste stains on the vanity, discolored/stained carpet, furniture, tub, doors, walls, everything. Thankfully the sheets were clean and fresh smelling and bed was comfy or we would have left. Hotel seemed super full, but rooms were actually quiet. “Breakfast” both mornings were scant. Some white bread slices in a baggie, yogurt, or the cheapest apples money can buy was all that was left by 8:15 am… oh and in a 4 foot deep pool, you couldn’t see your feet it was so cloudy. Location was good though.

Rooms are not clean and very old. It’s very smelly.

Check in had a technical glitch with the company’s server/system. But things worked out and I was able to check in. The front desk representative was very nice. Given the technical problems and the number of people she had to check in, she responded to the problem professionally.

Front desk was nice and friendly. Room condition was disgusting. Greasy fingerprints all over mirror. Carpet very dirty and stained. Countertops you could see visibly grime and bathroom floors you could see the dirt all over and in grout. Did not look to be touched in awhile other than new trash bags.

The rooms A/C was loud and wouldn’t work 80 degrees upon arrival the sheets and beds were dirty and had wrapper and piecing under mattresses. The carpet and walls had stains and were sticky the shower curtain was broken. It was awful we couldn’t stay and sleep. We took pictures of everything… Plus, they want one hundred for deposit and it’s nasty and filthy the pics and advertisements are so misleading!!!! Do not stay HERE!!!!

or several times when trying to get clean towels delivered to the room. They said they would bring to the room but never showed up. Then they said just pick up at the desk when we got back. When we did that, then they said we needed to bring the dirty ones down to exchange. But they couldn't bring to the room. No hair dryer in the room and apparently not anywhere in the hotel. Huge dead bug in corner of room. Each night of our stay, we were treated to endless knocking on walls and doors, loud voices, and on the last night a domestic dispute that probably should have had the police involved. Swimming pool was closed 2 of 3 nights we were there. Pancake machine was not working at least one of the days and the sausage gravy looked like it was the same from the day before. Beds and pillows were decent and we did at least sleep well.

Room/towels/sheets was kind of not the most clean. Front desk was great. Breakfast was good. Good night’s sleep!

Bad

Staff

Very nice hotel although the staff members at the front desk were very rude, belligerent, and they did not acknowledge the customers presence. Sometimes it’s the people who run the show and not show itself.

Very nice hotel although the staff members at the front desk were very rude, belligerent, and they did not acknowledge the customers presence. Sometimes it’s the people who run the show and not show itself.

The safety lock wasn’t on the door

The safety lock wasn’t on the door

It was the dirtiest hotel i have ever stayed at. Pool closed. Not good breakfast

It was the dirtiest hotel i have ever stayed at. Pool closed. Not good breakfast

Staff very helpful

Staff very helpful

Fitness room had issues. No bar soap in the room.

Fitness room had issues. No bar soap in the room.

Nice room, absolutely amazing breakfast and friendly staff.

Nice room, absolutely amazing breakfast and friendly staff.

Bed mattress was broken down no comfortable space.

Bed mattress was broken down no comfortable space.

Room had bad bugs that I didn’t notice until my last night.

Room had bad bugs that I didn’t notice until my last night.

Convenient and easy place to stay. First room smelled likes weed and had some gold fish crackers under the furniture. Candy on the floor in the bedroom. So questionable on the quality control for housekeeping. However they did switch our room and do a walk through with us with no hassle. Bonus points to management.

Convenient and easy place to stay. First room smelled likes weed and had some gold fish crackers under the furniture. Candy on the floor in the bedroom. So questionable on the quality control for housekeeping. However they did switch our room and do a walk through with us with no hassle. Bonus points to management.

Had dead roaches everywhere

Had dead roaches everywhere

In the room was a live roach and some dead one in the restroom the water pressure was terrible for flushing the toilet also the pull out bed sheets had yellow stains overall the room was dirty the night time clerk did a good job with checking us in and very good person the breakfast was cold not what I expected pool was closed also what we looked forward to since it was indoor that's why we booked the hotel

In the room was a live roach and some dead one in the restroom the water pressure was terrible for flushing the toilet also the pull out bed sheets had yellow stains overall the room was dirty the night time clerk did a good job with checking us in and very good person the breakfast was cold not what I expected pool was closed also what we looked forward to since it was indoor that's why we booked the hotel

The bed was very comfortable but the room has a blood stain on the wall. The hallway had busted walls. The amenities didn't work. Breakfast was salty and medicore. Clientele made it seem like a rooming house instead of a hotel for out of town guests. Long story short I will not be returning to this location.

The bed was very comfortable but the room has a blood stain on the wall. The hallway had busted walls. The amenities didn't work. Breakfast was salty and medicore. Clientele made it seem like a rooming house instead of a hotel for out of town guests. Long story short I will not be returning to this location.

Comfortable bed

Comfortable bed

The staff are friendly and efficient.

The staff are friendly and efficient.

I enjoyed it!!

I enjoyed it!!

Yes the room was clean. The staff was friendly

Yes the room was clean. The staff was friendly

Great staff

Great staff

Great front desk staff.

Great front desk staff.

Be mindful of your surroundings

Be mindful of your surroundings

Can’t complain, specially the reception is perfect

Can’t complain, specially the reception is perfect

The hotel was disgusting! Dirty sheets, blood stains on the wall and floor. Front desk would do NOTHING to help! I asked for a different room and dispute the lot being pretty empty, they said they had none available! Even more disappointing yes that no one at hotels.com could help us either.

The hotel was disgusting! Dirty sheets, blood stains on the wall and floor. Front desk would do NOTHING to help! I asked for a different room and dispute the lot being pretty empty, they said they had none available! Even more disappointing yes that no one at hotels.com could help us either.

Room was ok, bathroom needed updating as well as rest of area.

Room was ok, bathroom needed updating as well as rest of area.

Yes

Yes

The rooms were filthy. The furniture was in horrible condition. We had to change rooms twice. The first room had live baby roaches, the second room had dead roaches and the heat did not work. The furniture in both rooms was very worn with holes and stains. The staff was rude when we complained. The pancake machine during breakfast did not work properly. The outside of the establishment is beautiful, but the inside does meet the same expectations. We were very disappointed.

The rooms were filthy. The furniture was in horrible condition. We had to change rooms twice. The first room had live baby roaches, the second room had dead roaches and the heat did not work. The furniture in both rooms was very worn with holes and stains. The staff was rude when we complained. The pancake machine during breakfast did not work properly. The outside of the establishment is beautiful, but the inside does meet the same expectations. We were very disappointed.

Staff could have been having a bad night

Staff could have been having a bad night

The hotel didn't honor our reservation and refused a refund. They were obviously iverbooked. Do t stay at this hoteln

The hotel didn't honor our reservation and refused a refund. They were obviously iverbooked. Do t stay at this hoteln

Yes

Yes

Great breakfast

Great breakfast

Toilet was dirty, coffee pot was missing parts so was unable to use it, the hot tub was shut down due to a failed inspection.

Toilet was dirty, coffee pot was missing parts so was unable to use it, the hot tub was shut down due to a failed inspection.

room was clean

room was clean

2. Carpet unclean. Empty soap. No refill 3. Bedsheets unclean and towels not washed 4. Food is not enough and equipment out of order

2. Carpet unclean. Empty soap. No refill 3. Bedsheets unclean and towels not washed 4. Food is not enough and equipment out of order

Room qas not clean stains on the carpet, sofa. Staff with attitude.

Room qas not clean stains on the carpet, sofa. Staff with attitude.

Overall - not a good anything - room was clean - any others need much improvement- I was there 5 nights and after day 1 most of the breakfast items were gone with no replacement- absolutely no interaction with employees - seems like the job was a hobby for them not a professions job- cleaning lady in s just lazy lazy lady will never spend my money on this hotel agin

Overall - not a good anything - room was clean - any others need much improvement- I was there 5 nights and after day 1 most of the breakfast items were gone with no replacement- absolutely no interaction with employees - seems like the job was a hobby for them not a professions job- cleaning lady in s just lazy lazy lady will never spend my money on this hotel agin

I was turned away at the check in desk because I had 2 dogs with me. I booked this hotel because Expedia's website was "pet friendly.". They informed my son and me that they only accept service dogs. That is required by law, and does not fit the description of "pet friendly."

I was turned away at the check in desk because I had 2 dogs with me. I booked this hotel because Expedia's website was "pet friendly.". They informed my son and me that they only accept service dogs. That is required by law, and does not fit the description of "pet friendly."

Upon checkin i was told my visa card could not be used so we used another card only to find out my card was charged 100 dollars. Both of our cards were charged an extra hundred dollars...if my card was not accepted why was it charged. Its not in pending status it has been charged...beware of this hotel!! When i asked to speak to a manager i was told one wasnt available...when i asked to leave my number for the manager the employee refused to take down my number. I will be getti g the police involved for credit card fraud.

Upon checkin i was told my visa card could not be used so we used another card only to find out my card was charged 100 dollars. Both of our cards were charged an extra hundred dollars...if my card was not accepted why was it charged. Its not in pending status it has been charged...beware of this hotel!! When i asked to speak to a manager i was told one wasnt available...when i asked to leave my number for the manager the employee refused to take down my number. I will be getti g the police involved for credit card fraud.

The entire time I’ve spent at Country Inn since Oct, the entire staff was friendly, courteous and made me feel at home. Whatever I needed, they did their best to accommodate. I am truly blessed and grateful for their kindness.

The entire time I’ve spent at Country Inn since Oct, the entire staff was friendly, courteous and made me feel at home. Whatever I needed, they did their best to accommodate. I am truly blessed and grateful for their kindness.

Spacious with unfamiliar professional guest and same or similar staff

Spacious with unfamiliar professional guest and same or similar staff

Beautiful

Beautiful

Filthy room, musty smell, evidence of roaches on the bathroom floor, wall soiled, guest service, attempted offer several room and they were all unacceptable, guest services agree to the uncleanliness. I am constantly having problems with booking through this site. The standards has changed and the quality is poor and unappealing. I waste time and rest with the poor choices that is getting worse all the time.

Filthy room, musty smell, evidence of roaches on the bathroom floor, wall soiled, guest service, attempted offer several room and they were all unacceptable, guest services agree to the uncleanliness. I am constantly having problems with booking through this site. The standards has changed and the quality is poor and unappealing. I waste time and rest with the poor choices that is getting worse all the time.

The lobby was nice enough, but the rooms were unkept and dirty bathroom and damaged walls. Every lamp shade in the room had holes and burned damage. One lamp would not even stand up straight. The ac/heat vents were full of debris and dirt. Disappointing, since it was well kept outside and convenient location.

The lobby was nice enough, but the rooms were unkept and dirty bathroom and damaged walls. Every lamp shade in the room had holes and burned damage. One lamp would not even stand up straight. The ac/heat vents were full of debris and dirt. Disappointing, since it was well kept outside and convenient location.

Nolan at the front desk was wonderful. However, before arrival we asked if the hot tub was working & the pool. We were told yes. This was the main reason we booked this specific hotel. When we got there it was not operational & the pool water was being tested by a maintenance company. We asked for a refund I wee were denied.

Nolan at the front desk was wonderful. However, before arrival we asked if the hot tub was working & the pool. We were told yes. This was the main reason we booked this specific hotel. When we got there it was not operational & the pool water was being tested by a maintenance company. We asked for a refund I wee were denied.

The place has a lot of potential, but management really needs to step it up and operate with a better sanitation protocol. I would not recommend this place for your stay. We ended up leaving and going elsewhere.

The place has a lot of potential, but management really needs to step it up and operate with a better sanitation protocol. I would not recommend this place for your stay. We ended up leaving and going elsewhere.

My wife’s vehicle was broken into, and the staff was less than willing to help and be cooperative with law-enforcement in their investigation. Numerous people we’ve talked to today on November 16. Have All told us that as a terrible part of town one star rating would never stay here again.

My wife’s vehicle was broken into, and the staff was less than willing to help and be cooperative with law-enforcement in their investigation. Numerous people we’ve talked to today on November 16. Have All told us that as a terrible part of town one star rating would never stay here again.

Great! 😊 Beautiful Rooms

Great! 😊 Beautiful Rooms

What stood out the most was the desk clerk she was very pleasant very upbeat. Very happy. The room was clean and nice. Very spacious. I enjoyed my one day. Stay there. I would definitely stay at that hotel again when I’m in Columbia, South Carolina. Or any country inn suites by Radisson

What stood out the most was the desk clerk she was very pleasant very upbeat. Very happy. The room was clean and nice. Very spacious. I enjoyed my one day. Stay there. I would definitely stay at that hotel again when I’m in Columbia, South Carolina. Or any country inn suites by Radisson

Room was clean.

Room was clean.

Front desk people were always on the phone and beyond unfriendly. The rooms were disgusting. There’s literally watermarks on the lamp the ceiling the floor had a huge black stain on it. Water was leaking from the tub. It smelled horrible. Walking up the stairs there was just mud and dirt. It was terribly unclean. I feel like the super eight across the street would’ve had rooms in better conditions.The breakfast was good.

Front desk people were always on the phone and beyond unfriendly. The rooms were disgusting. There’s literally watermarks on the lamp the ceiling the floor had a huge black stain on it. Water was leaking from the tub. It smelled horrible. Walking up the stairs there was just mud and dirt. It was terribly unclean. I feel like the super eight across the street would’ve had rooms in better conditions.The breakfast was good.

I was given the small, dirty, olia to old, poorly cleaned carpets, horrible whatever I can say about that. dirty stockings of former guests, it was horrible. and in hab 404 my 2-year-old grandson slept on a cockroach that was under the sheets! when we woke up we saw such pigs, and another cockroach on the dead floor. how disgusting. and my grandson sleeping on top of that. we asked them to do deep cleaning and when we got back to the hotel at 9 pm, they had only removed the cockroaches and had not cleaned anything. they changed us to 424 and it was smaller than the one I paid, and smelling the same. I demand reimbursement, or something because this is going to know everything google. my family was disgusted with so much dirt

I was given the small, dirty, olia to old, poorly cleaned carpets, horrible whatever I can say about that. dirty stockings of former guests, it was horrible. and in hab 404 my 2-year-old grandson slept on a cockroach that was under the sheets! when we woke up we saw such pigs, and another cockroach on the dead floor. how disgusting. and my grandson sleeping on top of that. we asked them to do deep cleaning and when we got back to the hotel at 9 pm, they had only removed the cockroaches and had not cleaned anything. they changed us to 424 and it was smaller than the one I paid, and smelling the same. I demand reimbursement, or something because this is going to know everything google. my family was disgusted with so much dirt

Courteous staff. What the hotel advertises is exactly what is available.

Courteous staff. What the hotel advertises is exactly what is available.

Roaches. Fire alarm going off at 8AM. Ask for a 100$ security deposit(price if the room) so your paying 200 dollars. They say youll get it back in 3-5 business days. I havent recieved mine back. I have called multiple times and they tell me there is nothing they can do. Room had what looked like mold. Such a dirty place with a lack of care for the consumer. Do yourself a favor and book somewhere else.

Roaches. Fire alarm going off at 8AM. Ask for a 100$ security deposit(price if the room) so your paying 200 dollars. They say youll get it back in 3-5 business days. I havent recieved mine back. I have called multiple times and they tell me there is nothing they can do. Room had what looked like mold. Such a dirty place with a lack of care for the consumer. Do yourself a favor and book somewhere else.

Location was very good. The staff was so nice. For this price the hotel was nice. Con’s In the room we stayed the AC heater was not working. Also I noticed some stains on the floor. They mentioned continental breakfast but the items was very less.

Location was very good. The staff was so nice. For this price the hotel was nice. Con’s In the room we stayed the AC heater was not working. Also I noticed some stains on the floor. They mentioned continental breakfast but the items was very less.

The staff was good; the hotel, in general, was terrible. The hot tub was closed for sanitary issues, and the water in the pool was dirty. There were holes in the walls in my bathroom, and there was hair in my son's room. The breakfast was not good; the eggs tasted like survival rations, and there weren't many options on the menu. It is not worth your money, for sure.

The staff was good; the hotel, in general, was terrible. The hot tub was closed for sanitary issues, and the water in the pool was dirty. There were holes in the walls in my bathroom, and there was hair in my son's room. The breakfast was not good; the eggs tasted like survival rations, and there weren't many options on the menu. It is not worth your money, for sure.

Need more items for breakfast. Room needs updates. Bathroom toilet ran and pipes made noise when turned on for shower and tub. Elevator control lights did not work. Did not show what floor you were on.

The hotel room was not clean. The furniture has stains all over it, and the tv didn’t work. I have videos & pictures for proof

Breakfast was ok.

Ok

Great place to stay, friendly workers. Only complaint is the elevator is super slow.

I will never stay at this property again! Room/Bedding were questionable. Stains on rug, hole in window screen, picture glass on wall was broken, sheets/bedding weren’t clean. They were stained and old. Person next to us the first night was VERY noisy until 2am. Front desk staff were NOT helpful at all with any questions because they were brand new and had only been in SC for 4 days so couldn’t help with any questions we asked. I’m VERY DISAPPOINTED with how much it cost me for a 2 night stay with all of the above.

The staff was great. The hotel was outdated and the security lock on the room door was broken.

The staff was great, the property however, is very old and in need of a major interior facelift. The carpets are stained and worn as is most of the furniture. The WiFi was also unreliable.

Dirty

It was

The front staff were absolutely friendly and made us seem so welcome. It was difficult to get tissue or toilet paper from the cleaning crew but the front staff jumped into action always with a smile

Everything was up to expectations

Breakfast was great. I had car trouble and the staff was more than helpful

great clean

didn’t even stay they had no rooms clean

Thank you for all you do to make your guests feel welcome!

Todo muy bonito y tranquilo pero el desayuno pudo haber sido mejor !!

Great!

Customer service was not priority one and the room were not as clean as it could be. Lastly, no one was available at check out 6am

First room no ac second room the knob won’t open and thirt time room smell terrible

This hotel is disgusting! I don’t understand how they are allowed to stay open and run in that shape. The floors looked like they haven’t been vacuumed in months. There was a moldy hole in the wall in the bathroom. I asked to be moved to a different room and the front desk girl had an attitude about having to move me. And the room I was moved to wasn’t much different. That room also had a disgusting hole in the wall in the bathroom. Marks and missing paint on the walls, missing hair dryer, stains all over the carpet and furniture. There was no A/C in the hallways, so they were hot and smelled bad. I would definitely not stay here until the owner makes some major changes!

We got to the hotel from VA around 8pm. There was some rain on the way down and the hotel apparently the internet went down so we couldn’t check in until 30 min after we got there. Our first room had mold on the curtain (room 210) and we were given a second room( room 323) without issues. Unfortunately this room had a horrible smell I think in the carpet and the furniture where the fridge was smelled like urine. Our last night, we found two roaches. One in the bathroom and one on a wall by the front door. This was at 3-4am in the morning. We reported the roaches the same morning when checking out, all that was said from that was if we had reported it during the time we saw them. Overall I’m extremely upset at the quality of this place as the photos and reviews seemed ok. $400 for three nights with bad internet, two crappy rooms, pool was closed, and ok staff. I absolutely do not recommend this place.

N/A

Stains on floors Stains on bedding Broken furniture Overall property was poorly kept Awful hotel

Stayed here 2 night's (Sep 26-27). Hotel is in a great location. Definitely needs a remodel, but it wasn't bad. Room was clean and the rate is really what attracted me. The staff was very nice. Breakfast was ok. Economy isn't great so for the rate, i wasn't displeased.

The room had a bad odor to it and I couldn’t get the shower to work. The carpet was stained and dirty.

Z awesome

It was nice room even though the refrigerator didn’t work in our room. The ice machine was not working either so we had no way to keep our drinks cold or our leftover food. Other than that it was nice

Good location and not far from the Stadium.

Good , clean rooms

The rooms were hot no ac. No ice machine. No pool. Will never stay there again. Stay away! For what I paid it was awful! I have never paid so much for garbage in my life! I am so disappointed and feel disrespected!

The staff was friendly and kind. The toilet was running. The room was musty. No weight machine in workout room and pool was closed. Breakfast was good.

I didn’t like the fact that when I finally

The hotel charged me twice. I request a refund. I only booked one room.

Hotel was very lovely stay . Only bad thing was the mold on the curtains but otherwise excellent hotel.

The staff was great. The hotel itself needs a renovation.

Rundown and poorly maintained. Broken door lock to our first assigned room, the second assigned room, was holes in the walls, black mold, hair everywhere, poorly cleaned furniture and bathroom, no bathroom towels, no pullout sofa linens, when we pulled out sofa sleeper, stains all over mattress (as well as external sofa sleeper stains). Asked front desk for bathroom towels and they were still in dryer, next morning went to ask again and was handed 3 damp towels and was told thats all they had. Pool not open.

Musty smell ac unit was black with mold carpets were stained and damp. Place has gone downhill. People working desk and kitchen were very nice and breakfast was good. No I would rather sleep in my car then stay again

Nasty is all I can say

T

Dee was great, sharing her personal dinerware with us because nothing was available after hours. The pool was closed by order of the health department. Shoes of a previous guest were left in the dresser. One towel was provided for two guests. Outside looked reasonable. Something had been ripped off the wall and the screws left sticking out. Ice machine was broken. Window was open when we arrived. Overall, you get what you pay for. It was cheap with all that implies.

Bed was comfortable. Floor, towels and chairs stained. No batteries in the tv remote and none to replace it. Bad smell of old tobacco. Won’t stay here again. Staff was nice.

I like the country vibe in the lobby area but the place itself is outdated with a lot of wear and tear

The room was ok but the sitting chair and foot stool was dirty and the room smells like mold. The carpet was stained with nail polish that has dried. I couldn't put anything in the fridge cause it wasn't clean. The best part was the bed and the hot water. The breakfast was subpar. I have had a better spread at a 1 star hotel/motel.

Rooms were not clean could not get the door open to one room. I just ended up getting my money back.

The staff was very nice friendly and attentive.

Very good staff. Excellent assistance.

Good neighborhood and in walking distance to the store and it also had a fitness area they only thing I didn't like is the pool was closed

Multiple cockroaches on floor and bed when entering room. Staff not exactly friendly about the situation.

It was 87 at check in. We were told to cute the air. In 2 hours it's only cooled down 4 degreees

The staff was really nice

Staff was nice but the property is in disrepair. It was unkept and dirty, both inside and out. The A/C also didn’t work in our room.

This location needs a complete overhaul. I was so disappointed. Stained carpet and chairs, lumpy mattresses and loose floor tiles with significant water damage in the bathroom. The hallway had no AC either. The elevator was filthy and smelled like pot. The only redeeming factor was friendly staff.

No complaints

Room was in bad condition. Holes in wall and bath door. Stains in carpet.

I have stayed at Country inn & suites more than a dozen times. Mostly in Ohio, Pennsylvania, Missouri, and Kentucky and this was by far the worst. It was disgusting. Never seen so much filt. The couch was brown, it's supposed to be red. No sheets on the pull out, covered in stains and no patting. It was so bad we didn't even stay for breakfast, we wanted out and didn't want to wait.

I like the hotel because the workers at the front are so nice but i dont like the rooms its dirty.stains in the carpet ,window curtains stains and the bathroom floor dirty look like nobody sweep the floor

Employees were nice. But could smell smoke in non smoking room. Under mattresses were not clean.

3 floor wall had lets hope it was chocolate on the smeared in multiple spots on wall when u come off elevator. Door lock would not turn to lock door Bathroom sink cracked No usb charging locations. Stains on carpet in room near; a/c unit A/c vents broken. Desk chair torn Foot stool needs to be cleaned.. Not the Radisson quality I expected

Very dirty. Broken items in room. No phone in room. Staff unprofessional. I would love to upload photos. System will not allow. Why am I being blocked from uploading room photos.

The pool was broken and the hot tub was broken. A machine was broken in the workout room. The carpet was stained throughout with landscape and other things marking a decline. Other than the stains, the room was clean and comfortable.

Filthy carpet, elevator floor was dirty with unidentifiable “matter” in the corners. Room carpet was somewhat cleaner than h, stains Sam’s small hole in arm of bedroom chair, stains on the decorative cover on bed. Pulled the bedspread down and a live bedbug scurried across the sheet. The walkthrough took 90 seconds and we left the building. The desk clerk suited us that they would approve a refund with hotels.com s as soon as they asked for it. Then we spent precious daylight trying to find a number for hotels.com. Please provide a way to converse with a person!

My room was cleaned and the staff very attentive. The property is in need of a refresher. Peeling wallpaper, old soiled carpet

Honestly, this place needs to be remodeled. The pictures are misleading

Really dated. The room wasn't as bad as I thought it was going to be, as old as the property is it's pretty well cleaned and maintained throughout. All the amenities were closed but honestly I wasn't going to use them anyway so that's fine. Bed was lumpy as you expect in a hotel in this price range, if you sleep on top of the comforter and bring a blanket it really isn't even noticeable. There was a feeling of "there are people staying here that live and work in hotel rooms" but nothing in your face. Couple interactions I have with the staff were pleasant, we had a communication issue about rebooking a new reservation to extend the stay and the gentleman handled it wonderfully. At the end of the day it was my own error and not getting all the details when I did it. The staff was overall above average for any property of any price. This isn't a Marriott courtyard or a Hilton, but it is the cleanest and most quiet place within a mile or two that you can sleep. It's also the only place within that distance which doesn't make you feel like you're going to wake up to an episode of cops. If you're trying to stay in the area look at this hotel before the others within 1-2 miles.

It was fine

I would’ve been fine knowing that the person in charge felt a little sympathetic. I am a very positive person, but this was just a learning experience and nothing more. I learned I won’t go back there again.

Other than an extremely comfortable bed, everything else rates barely a 1. And before you say “why not move to a different hotel”; it was college graduation weekend and rooms were very scarce and extremely overpriced. The property is filthy, unkempt, things broken everywhere, pool/jacuzzi and fitness center “out of order”, could not get a blanket for the pull out sofa (was told that they did not have an extra blanket anywhere on the property), outside littered with trash and over grown weeds, etc. we used to love this brand, but our view has been changed. Tried to reach the management company (Piney Creek Investments), and could not locate them. They have been removed from BBB.

This place needs a complete make over. The place stinks and the carpet is nasty. The breakfast is a joke. My first and last stay here.

The condition of the property was poor. The inside was run down with nasty carpet in the lobby and on the steps and hallways. The furniture in the room was nicked, scratched and looked very worn. Most of the plugs didn't work. The overhead light in the bathroom didn't work. I was very disappointed in the quality of this property. I have stayed with this brand before, but will probably not consider it in the future due to the condition of this property.

The ac is broken, the tv volume is capped really low. Electrical plug in hanging out of socket. Had a spider crawl onto my bed

Pool closed. Room in need of repair

No bathtub plug No access to pool, business office, gym

It was ok.

Indoor pool not working...system down, couldn't check in for about 50 min...no discount or compensation...missing bathroom tile, hair dryer doesn't work...horrible experience!!!

Worse room ever The first room was very dirty it looked like someone had just been in there hanging out a cup was left that had been drank out of the covers was pulled back my teenager came in like darn who been chillin in our room. They moved us but the other two rooms was not any better but I wouldn’t ever stay there again. Wi-Fi didn’t work staff was nice and tried I guess but rooms just to dirty and nasty

Great customer service

If I can leave zeros stars I would. I came there around 1 or 2 am I paid $154.00 for a room. When I got there apparently I had booked the room for the following day. So the staff member said he would just put me in a room and when I wake up just come down and check in with the manager next day. I went to room 317 the room was filthy I opened the door. The covers were messed up as if someone had just got out the bed so I went down stairs and explain this to the employee so he gave me another room. 213 I walked up the stairs he was already in the room he had used his master key to get in without my permission. So I told him no I was not going to stay he told me to cancel through Experian. I called the hotel the next day he said his manager approve me to get my refund I asked to speak with a manager they gave me an email so I emailed her I never received a message back. I called the hotel again he answered the phone the same man from the night before and said why I keep asking questions if I already got the answer I wanted he hung up in my face and I called about 8 more times he hung up every time so I called off of another number they waited to answered and once he answered again I told him that I would be calling the police getting the police involve he proceeded to say what is the police going to do. Experian got in touched with them and now they’re saying they will not refund my room even though I never stayed in the hotel one night

Not bad at all. Nice pool and exercise room. Great coffee. Idk about the breakfast I never ate it. Many different restaurants and shopping centers in the area. Easy check it. Designated smoking areas. Well lighted at night time.Quiet

Guy at front desk was purposefully delaying our check in. Never ran my card but told me it was declined. I spoke to my bank he never ran it.

It was just ok. Front desk ppl were great. 5 star. The hotel itself needs an upgrade. It was old and worn out. We had a few minor issues in the room but nothing to really complain about. It was for 1 night, so we just had our stay and left. If this was a longer trio and we had to stay there longer, this would be a very different review.

The Hotel Was Terrible.The Staff Was Unprofessional.The Room Was Dirty!!! The Shower Was Broken.The Sink Was Broken!!!The TV Channel Selection Was From The Sixties!!! Never Will I Go Back There!!! Called To Speak With Management and Was Given An Email Address!!!

I paid about $60-70 more per night for this hotel compared to similar hotels in the area because of the indoor pool and hot tub. We get there to check-in and the pool area was closed. I think hotels should have to let customers know in advance if something like this happens. Very disappointed.

The staff were good! Daniel was very helpful when checking me in. The young lady who was next to him helping other guests check in was dealing with a very disgruntled customer; however she seemed to be handling the situation well. I was really taken back when I opened the door to my room. There were carpet stains everywhere, even stains on the lamp shades. The front TV didn’t work and one of the windows (on the 4th floor mind you) WAS OPEN with a hole in the screen, which struck me as odd. I personally couldn’t sleep knowing all of this. So I ended my trip a little early and left about 7 hours before checkout. This place could use some major TLC and an overall makeover from floor to ceiling. Especially considering the amount of money they charge per night!! I will be requesting a refund.

I’m a travel agent. The property was dirty especially in the rooms. Bugs were dead in the tub and toilet. There was only 1 big towel, most of them were stained, and the pull out couch was dirty. Will NOT stay there again!

The hotel is a little outdated, and we were disappointed that the pool was closed for maintenance.

The rules were very spacious. They were clean, and it was a very comfortable stay for us

The pool was broken, the guest laundry was broken, the fitness center was closed because of broken equipment. The room was dirty. The carpet had stains. The pull out couch was covered in stains. The room also had an awful smell. We had to check out as we could not stay there with our family.

Friendly excellent service

Breakfast was fine as well as the room, didn't like that the pool & hot tub as well as the fitness center was closed. As it was the main reason why I picked that hotel.

Heater in the room could not get the room temp above 68 degrees. The condition of the hotel was very old, outdated and did not appear clean.

We were there for a memorial service.

Room was not acceptably cleaned,TV didn't work, worn and stained furniture

This Hotel was disgusting and unorganized to say the least. It smelled absolutely horrible. I was given the keys to a room that had not been cleaned at all….dirty towels and linen were on the floor. The next room provided smelled absolutely horrible. The next day guest services came knocking on my door to see who was occupying a room that was marked as clean!! I will NEVER stay at this hotel again!! Absolutely horrible!!

I don't even know where to start this review. I never leave reviews. This one deserves the biggest warning. I am very easy going, but I checked into this hotel and back out immediately after finding bugs in the bathroom, feces on the toilet paper, bodily fluids on the walls, shredded up bed skirting, and an absolutely filthy floor in TWO rooms. The front desk clerk, Daniel, was extremely kind and understanding, agreeing that the room conditions were not acceptable, matter of fact he said they were ridiculous. Also ironic that a sign on the front desk says and I quote, "commitment to clean" and it mentions a memorable experience. I promise you it was memorable in the WORST way. The front desk clerk processed the refund on the hotel end, but hotels.com has STILL not refunded me. Beyond disappointing since I ALWAYS book on hotels.com and am very loyal to hotels.com. DO NOT STAY HERE!

The staff was great but the rooms itself was damaged and dirty and I found a cockroach around my food and in the bathroom.

The room was unacceptably dirty. TV did not work properly. Tub did not drain. Room furniture worn and many stains visible.

This is the worst hotel I’ve ever stayed at in my LIFE. We heard a gun shot outside while we were unloading our car. The room looked like someone had been killed in there. It was horrible. It was so bad, we went across the street to buy new sheets, an air mattress and blankets. The air mattress was to make up for the pull out sofa not being in ANY condition to be slept on. Idk what rooms these people with good reviews are staying in, but this was AWFUL. I will never again stay here. I hope you read this and take my advice to stay somewhere else!!

Bed was fine. No maintenance otherwise. How can you stay open with everything closed. No amenities. Needs to be noted on the listing.

The pool & hot tub were both closed and not working even though I called before booking to confirm they were both operational. The bathroom ceiling in our room was completely covered in black mold where the above room apparently was leaking. Several towels in the bathroom were folded and stacked, but were dirty and obvious previously use and never washed. There was vomit from someone at the main entrance that was there when we checked in and still there the next morning when we left. Overall bad experience. Would not recommend

Dirty. They had NO BLANKETS. The pull out couch was filthy. The sheets had holes. They gave us pool towels. The coffee machine didn’t have the needed parts to even make coffee. They just didn’t care.

Rooms are not clean they also have been bugs when I asked for a refund the manager was rude

The pool and exercise were shut down. There was a broken down car in the lot. The fire alarm went off at 3:20am and a fellow guest said it was the second time in two days. The pancake machine was broken down. I have had much better experiences at Country Inn facilities in the past.

This is a great hotel for the price. The night clerk was especially helpful. After we checked into our room he called us just to see if we needed his help on anything. He also brought me a TV channel guide and helped me find the right channel for what I wanted to watch.

My stay was very pleasant. The hotel says no smoking on premises but my room smelled like cigarette smoke. My room was king size, but yet I only had 3 of the most horrible pillows for 2 people. This use to be a nice place but it is as if management doesn't care. They offer inside pool it was closed, they offer business meeting room, it was closed, they even offer laundry room, it was closed. I will not stay here again.

Breakfast was mediocre. No bowls for the cereal and no forks. They said they don't have any. We made do, but not very easily.

Pool closed hot tub closed no breakfast

Carpets stained, curtains hanging by one hook, walls dirty, crumbs on floor, mirror dirty, no coffee pot, I checked bed for bugs, just found food crumbs in between the mattress. Changed rooms, same thing, but no mirror, AGAIN, seeds and chip crumbs between the mattress, old cookie behind nightstand, Workers lingering in the hallways. Found another place. Told mgr I can’t stay here it’s too dirty and told him what I saw. He wore a Bears hat and said I needed to write a bad review to get a refund. There are other places nearby that are clean.

No towels were in room and air conditioner was broken. When checking in another guest also complained about his air conditioner not working. Shower curtain wouldn’t close properly so water got all over the floor.

Hot tub was not working. Unfortunately it was one of the main reasons I chose that hotel. Garbage can was filled in the bathroom with who knows what. Coffee maker still had old coffee grounds in it. Blow dryer was missing half of it s protective casing. Heating vent was off the wall leaving a big hole in which it appeared black mold was surrounding it. I left a very special shirt behind in a drawer and was told that it was not ever found. I know for sure that I left it in the drawer which means there is also some dishonesty that has occurred. When wanting to check out a day early due to the fact that the hot tub was not working and that being one of the main reasons I chose this hotel I was told that the hotel could not reimburse my money. I had to go through Expedia. Which seems to be the only way to book hotels nowadays is going through the third party. Fortunately, I was able to get refunded for the day that the hotel charged me for before even staying however the inconvenience of having to deal with a third party made it a little bit more stressful.

I like I was able to have breakfast and they have an indoor pool.

2nd room.was better but carpet was nasty for a Country Inn. At least it uses to be. Staff was.ok. The room on Expedia for 100.00 I guess you get what you pay for.