Comfort Inn & Suites Ft. Jackson Maingate

2-star hotel Great 7337 Garners Ferry Rd, Columbia, SC, 29209
Comfort Inn & Suites Ft. Jackson Maingate

About Comfort Inn & Suites Ft. Jackson Maingate

Comfort Inn & Suites FtJackson Maingate is located in Columbia, within 6.3 miles of Columbia Museum of Art and 6.7 miles of South Carolina State Museum. Built in 1999, this 4-star hotel is within 5.9 miles of Robert Mills House and Gardens and 6.1 miles of Colonial Life Arena. The hotel has a fitness center, a 24-hour front desk and free WiFi throughout the property. An American breakfast is available at the hotel. Comfort Inn & Suites FtJackson Maingate has a sun terrace. EdVenture Children's Museum is 6.7 miles from the accommodation, while Mcintire Joint National Guard Base is 11 miles from the property. Columbia Metropolitan Airport is 12 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.7 / 5
Great 759 reviews

The hotel staff is consistently praised for their friendliness and helpfulness. However, the hotel is under renovation, leading to some areas being dirty and facilities like the pool and gym being closed. Some rooms are reported to be clean and comfortable, while others are described as dirty and in need of maintenance.

What guests liked
  • Friendly and helpful staff
  • Clean and comfortable rooms in some cases
What could be better
  • Hotel is under renovation, leading to some areas being dirty and facilities being closed
  • Inconsistent cleanliness and maintenance of rooms
  • Cerina Jun 2026 · via hotels.com
    3/5

    Staff were great and friendly!

  • Jillmarie Jun 2026 · via booking
    3/5

    The breakfast was really good! But sometimes I think they were short staff at night, the didn’t have towels! Sometimes the other guest were loud and weird sometimes.

  • Landy Jun 2026 · via booking
    5/5

    Exceptional

  • David Jun 2026 · via booking
    1/5

    none not clean

  • Zariya Jun 2026 · via expedia
    2/5

    Place not clean, trash everywhere, everything in the workout room was broken and did not work. we were there 3 days and didn’t have towels in the third day, a couple of the employees were acted like they didn’t want anyone to ask them questions or talk to them at all. sheets and pillow cases were dirty and i’m pretty sure the same sheets were used on our bed after we left and they just remade the bed

  • Donna Jun 2026 · via booking
    0.5/5

    Nothing Filthy dirty. Broken shower. Un safe people inside and outside hotel. It was a real dump! We left after 1 unsafe night from hell

  • Matthew May 2026 · via hotels.com
    2/5

    There was no cleaning staff or at least not enough. We had to switch rooms twice because the rooms were not cleaned.

  • Brittany May 2026 · via booking
    5/5

    Exceptional

  • Carlee May 2026 · via booking
    5/5

    Exceptional

  • Luz May 2026 · via expedia
    4/5

    Las habitaciones muy limpias, aunque en la habitación de mi hermano, en el baño, la bañera no tenía cortina. Por otro lado, desde el primer día la llave de la habitación no abría. Al parecer era un problema con la batería de la cerradura de la puerta pero nunca la cambiaron, cada vez que teníamos que entrar a la habitación había que esperar por alguien que nos abriera. El desayuno estaba excelente todos los días.

  • John May 2026 · via booking
    1.5/5

    Didn't have breakfast at the hotel Bathroom was really run down. The safety lock on the door was broken and not able to lock the safety lock. The curtains were falling apart and not able to keep the outside light out. Hallway smelled like weed, police carrying little bags of white stuff to his car. Parking was really limited.

  • Teyuna May 2026 · via priceline
    3.5/5

    Location to interstate Bugs and roaches crawling along the wall in the dining area. Made it uncomfortable to eat the danishes and cereal.

  • Nikita May 2026 · via priceline
    1.5/5

    Staff was ok Dirty linen No towels Used toilet paper rolls No Kleenex Cold water in shower

  • John May 2026 · via priceline
    1.5/5

    Didn't have breakfast at the hotel Bathroom was really run down. The safety lock on the door was broken and not able to lock the safety lock. The curtains were falling apart and not able to keep the outside light out. Hallway smelled like weed, police carrying little bags of white stuff to his car. Parking was really limited.

  • Wendy May 2026 · via priceline
    3.5/5

    The air conditioning in our room didn’t work properly

  • Nikita May 2026 · via booking
    1.5/5

    Staff was ok Dirty linen No towels Used toilet paper rolls No Kleenex Cold water in shower

  • Teyuna May 2026 · via booking
    3.5/5

    Location to interstate Bugs and roaches crawling along the wall in the dining area. Made it uncomfortable to eat the danishes and cereal.

  • Wendy May 2026 · via booking
    3.5/5

    Location, looks, friendly staff The air conditioning in our room didn’t work properly

  • Frank May 2026 · via expedia
    5/5

    Extremely clean and very comfortable. You will now be disappointed whatsoever!

  • Michelle May 2026 · via priceline
    4.5/5

    Water wasn't hot enough, had no clean towels or sheets on my 2nd say

  • Nicole May 2026 · via booking
    4/5

    Very good

  • Magnan May 2026 · via priceline
    1/5

    Didn't have the breakfast, only coffee; coffee was OK. Staff was very friendly. The place needs to be torn down/gutted and re-built. This place was lipstick on a pig and NOT worth the price paid. It stunk of must and mold. Bathrooms and showers were gross with dirt and mold. A/C Unit was OLD and didn't work great. The Fire Alarm keep beeping through the night. The Elevator was OLD and ratchety.

  • Magnan May 2026 · via booking
    1/5

    Didn't have the breakfast, only coffee; coffee was OK. Staff was very friendly. The place needs to be torn down/gutted and re-built. This place was lipstick on a pig and NOT worth the price paid. It stunk of must and mold. Bathrooms and showers were gross with dirt and mold. A/C Unit was OLD and didn't work great. The Fire Alarm keep beeping through the night. The Elevator was OLD and ratchety.

  • Blanca May 2026 · via booking
    1/5

    Restroom was dirty. Asked to clean it but they didn’t do a good job cleaning it.

  • Blanca May 2026 · via priceline
    1/5

    Restroom was dirty. Asked to clean it but they didn’t do a good job cleaning it.

  • Muriel May 2026 · via hotels.com
    1/5

    Could not stay as hotel is under renovation

  • Barbara Apr 2026 · via expedia
    3/5

    Friendly staff, good breakfast but I did not like how people were at the door smoking outside by the door therefore the inside smelled like cigarette smoke

  • Jennifer Apr 2026 · via hotels.com
    2/5

    Any

  • Bruce Apr 2026 · via expedia
    1/5

    We had a reservation for April 1 at the Comfrot Inn Ft. Jackson. I am a long time member of Choice Privilege and love this brand. Not this night. After a 12 hour travel day we just wanted to check in. Walking into the hotel it looked like it was closed for renovation. Forklift IN THE LOBBY and plastic covering all the furniture. NO EMPLOYEE anywhere. We rang the bell, walked the halls of the hotel looking for someone and waited for a half hour. During this time 4 other parties joined us waiting. NO EMPLOYEE for check in. I finally called Expedia who I had booked with and she callled and called the hotel for a good 20 minutes with no luck reaching anyone..and finally had to give up. I just wanted to cancel. We left…went elsewhere to stay.I had booked this as a cancellable fee…but by now we were beyond the cancel time and the hotel had already charged us. To add salt to wound…after another 2 chats with Expedia…they would not honor their obligations and refused to refund us the cost of the hotel rooms for the pm. I am done with both Choice and Expedia. Do NOT book here!

  • Stacy Apr 2026 · via expedia
    1/5

    When I checked into my room I had mold in my shower and dirt still on the floors. My husband called Expedia to see if I could change hotels. They said they would have me move rooms first. I didn’t see the point in changing rooms. I figured my new room would be dirty too. There was a sticker on my mirror saying that they don’t clean unless you are there for a longer stay. For longer stays they would clean every three days. That never happened. After a week I asked for my room to be cleaned and it still wasn’t cleaned. Oh, and by the way, I was there for 2 weeks. Then one night I’m standing in my shower and there is no hot water. I walked up to the front desk and asked if we had hot water and they said no. It was out for 24 hours. I thought I should’ve been informed about this before I’m standing in my shower. Also, after the first week of my stay they started doing remodeling. It was a crazy experience.

  • Thomas Mar 2026 · via expedia
    4/5

    Breakfast was very good. The room was clean and staff very nice.

  • Judith Mar 2026 · via expedia
    1/5

    Our room wasn't ready, which was purchased months in advance. They tried putting us in a room that didn't accommodate the qty of people we had. When they gave us a room the mini fridge didn't work. The shower water pressure was weak. Underneath the bed we found a condom wrapper. We couldn't have breakfast downstairs because of a leaky ceiling. And the entrance smelled like cigarettes.

  • William Mar 2026 · via expedia
    3/5

    Property was ok - nothing special - tired - breakfast was good - we slept fine.

  • Grant Mar 2026 · via expedia
    2/5

    Our room was supposed to be non smoking but smelled heavily of smoke. That is my main complaint. It was close enough to the National Park. Breakfast was fine.

  • Mark Mar 2026 · via hotels.com
    2/5

    No towels in the room. Was told by front desk they had no towels left in the hotel. Had to wait until next morning to get towels. Room itself was poorly laid out. The AC unit was filthy, and we found chicken bones when attempting to use the pull out couch. The property itself looked quite dated. And everything felt dirty when you touched it. I was actually amazed that the breakfast included was somewhat decent, after our room experience.

  • Lisa Mar 2026 · via expedia
    1/5

    DO NOT STAY HERE

  • Julie Mar 2026 · via expedia
    1/5

    This hotel should NOT be available on Expedia. The back door doesn't even lock and the evening attendant told us that she is always chasing out people that don't belong in the hotel. The back parking lot is completely dark with homeless people hanging around. The entire hotel smells like cigarette smoke, the carpet is dirty and threadbare. The girl that checked us in announced our room number to several other guests and never even asked for our I.D. We didn't end up staying because of how terrible the conditions were. We left and drove another 1.5 hours north to find another hotel. DO NOT STAY HERE.

  • Laurie Mar 2026 · via expedia
    1/5

    Rooms where dirty- our other party that came with us had to be move twice due to unclean room (floors werent swept, dirty clothes from the last person was left, theres blood stains all over, toilets clogged after 1 use, and the pool has been broken for at least 3 years- we stayed in 2024 and it wasnt working then either.) Our room did not have a top lock on it and we have a two year old that can open doors. And some of the other "guests" make it feel very uncomfortable and unsafe. Theres plenty of pictures.

  • Takita Mar 2026 · via expedia
    2/5

    The room had roaches

  • Nicholas Feb 2026 · via expedia
    1/5

    The front desk staff was super friendly, helpful, and understanding. However the hotel is almost uninhabitable. Many of the rooms the doors were broken. I tried three different t rooms. Once o got one the a/c unit was broken. They must be short staff cause rooms were not even clean. Because I prepaid I had to see it through which makes me second guess prepaying moving forward. I would have definitely went to a different hotel.

  • George Feb 2026 · via expedia
    1/5

    Cons: *Room was saturated with a pungent stale cigarette smell (gain febreeze was offered) *Large old blood stain on mattress and mattress cover. (Only the sheets were changed when they “re cleaned” the room *closet area clearly not swept out and there was someone’s paper drivers license and trash left *refrigerator leaked all over the floor and they didn’t have any towels to give to replace the ones we used to soak up the water *bathtub filthy with pubs and dirt which was the final straw and they came to “re clean” *upon arriving back from dinner we were informed they had just finished re cleaning but that the hot water was now out *so I couldn’t bathe my kids in cold water and it wasn’t back on until the next morning. The gas line wasn’t their fault, but the accumulation of events on issues made the situation that much worse. We ended up leaving the next day and asking for a full refund, which we got. The ladies at the front desk were nice and ultimately tried to be helpful. The pool was not in working order either.

  • Maricelis Feb 2026 · via hotels.com
    1/5

    No había agua caliente el teléfono del cuarto no funcionaba el cuarto tenía mal olor y las goteras del techo y el pasillo llenos de cubos para las gotera pésimo servicio 👎

  • Anthony Feb 2026 · via expedia
    1/5

    Broken equipment scattered throughout the hotel, peeling paint, entire lobby reeks of pot, food and trash all over the hallways and stairwells, got no sleep both nights because of extremely loud guests going up and down the hallway that the staff finally did something about at 3 am on the second night. Absolutely worst hotel stay I’ve ever had anywhere. I’m pissed off that I actually paid them to stay in this garbage place for two nights.

  • Jenine Feb 2026 · via expedia
    1/5

    No fresh towels for two whole days Staff was good, responsive and helpful.

  • Angela Jan 2026 · via expedia
    3/5

    The staff was friendly but it kind of smelled like smoke from cigarettes in the hotel

  • LaToyrea Jan 2026 · via expedia
    5/5

    Room space clean and friendly

  • edward Jan 2026 · via expedia
    4/5

    Might try again.

  • jennifer Jan 2026 · via expedia
    1/5

    The first room they gave wasn't even made up the second room they offered the TV didn't even work

  • Trish Jan 2026 · via expedia
    5/5

    Great experience. Would stay again in the future

  • TAMELA Jan 2026 · via expedia
    5/5

    Fast check in

  • Najee Jan 2026 · via hotels.com
    1/5

    Roaches

  • Michael Dec 2025 · via hotels.com
    5/5

    Spacious and clean!!!

  • Ned Dec 2025 · via expedia
    2/5

    Room was dirty. Night side table was sticky and some electrical outlets had no cover. Heating and cooling unit looked like to was bashed around in someone’s work shop with dirt and grease splattered. It was stained and the window coverings were also filthy dirty as if someone was smoking in the room. Beds were comfy and as described size wise. Tv was large and worked well. Shower drain was plugged so you were showering in your own dirty water. Took awhile to drain after getting out / it wasn’t very clean regardless. The area the hotel is in isn’t the greatest. If you were travelling with children I would look elsewhere if possible. I would avoid this hotel unless you get a great price and travelling alone for a quick night stay. Breakfast was the good and the receptionist upon check in was helpful.

  • Misty Dec 2025 · via hotels.com
    2/5

    The bathroom hadn't been cleaned. There was hair all over and a half used bar of soap still in the shower. There was liquid soap on the walls. The sink didn't drain. The floors in the room were sticky. And the whole building smelled like smoke.

  • Priscilla Dec 2025 · via hotels.com
    5/5

    Definitely will be staying at Comfort Inn again

  • James Dec 2025 · via expedia
    5/5

    New I'm

  • Patricia Dec 2025 · via expedia
    5/5

    She provided incredibly helpful information regarding the Army Graduation at Fort Jackson, which made navigating the event so much easier and far less stressful. She also took extra care to make sure our room was up to par, confirmed that we had enough towels, and ensured we were placed in a room with the handicap-accessible bathroom we needed. Michelle’s kindness, professionalism, and attention to detail genuinely made our stay better. It is rare to encounter someone who is so attentive and truly invested in guest comfort. Thank you so much, Michelle, for going above and beyond to make sure we had the best stay possible. We are very grateful.

  • Dale Dec 2025 · via hotels.com
    3/5

    Staff was friendly. The room was not as clean as one would expect. The highlight was breakfast. Great variety including eggs,bacon, cereals,waffles and more. Price was reasonable.

  • James Dec 2025 · via expedia
    5/5

    The room was clean. The desk attendant was helpful and courteous.

  • Toni Nov 2025 · via expedia
    4/5

    The front desk check it was nice and friendly enough. The room was clean and updated. The Carpets and halls were very rough BUT they were also in the process of renovations, so hopefully that is on the to do, it needs very bad… The area is NOT the best but our stay was only for one NIGHT.

  • Belkis Oct 2025 · via expedia
    2/5

    Cleaning was the main factor, roaches. Dirty, bed sheets not cleaned, horrible.

  • Tim Oct 2025 · via expedia
    5/5

    Nice rooms. Really friendly staff. Hot breakfast.

  • James Sep 2025 · via hotels.com
    4/5

    Secure

  • Mervin Sep 2025 · via expedia
    1/5

    The location was misleading from the army base. I drove all night was tired from nyc to SC And ask the front desk if i could check in early at 12:15. I had a regular conversation no yelling and was grateful she said come back at 130. the last thing i ask her was will you be here at 130 or would she be at the desk. she said yes i then went and go sleep in my car to get woken up by SCPD as trespassing and my reservation has been revoke the young lady felt threatened that i ask would she be there. you can play back the videos and audio sending the cops on me and who knows how this could have been handled if the police officers was having a bad day. i went on the company reviews and it seems that establishment has more bad reviews than good. i had to book back 2 more hotels rooms at another location

  • jital Sep 2025 · via expedia
    3/5

    Very friendly and helpful staff, but very sparsely staffed hotel. The hotel is also quite old and rundown and located in a rather rough part of the city. But the staff are all incredibly helpful and friendly.

  • Harold Sep 2025 · via expedia
    3/5

    Property is under renovations, evening staff is rude. Cleaning needs improvement.

  • Raymond Sep 2025 · via hotels.com
    3/5

    No smoke detector in the room. There were bare wires in two locations in the room. The floor was not clean. Sausage and eggs served every day there could’ve been some homemade fries or bacon added for a little diversity.

  • Verified Aug 2025 · via hotels.com
    1/5

    The hotel is trashy. Turned the heat on and smoke alarm went off, water didnt get hot just luke warm, people running above our room all night, people with blunts in their mouth walking through the hotel lobby, groups of people behind the hotel randomly. Tv didnt work. Very noisy. Smells like straight weed.

  • Elizabeth Aug 2025 · via expedia
    1/5

    The bathroom was dirty and had lots of stains. The toilet was not flushing. Only one large towel provided, The room was dusty. Not coffee at 9.am. The hotel location was falsely advertised as being by Ft Jackson main gate, it is not. Its about 10 miles from the post. The hotel is not worth the $189 i paid for a nights stay.

  • Monica Aug 2025 · via expedia
    2/5

    A/c unit water was coming out, no extra towels, I asked to clean the room floors I did move everything out of the way so it would be easy cleaning but didn’t resolved

  • Dayna Aug 2025 · via expedia
    1/5

    The refrigerator was in the dirty bathtub, there were no bath towels, the foldout couch was uncomfortable and the room smelled like cigarette smoke. Would not recommend this hotel.

  • sianna Aug 2025 · via expedia
    2/5

    went to stay for three days and the staff was very kind and friendly. however the upkeep of the property was terrible i walked into my room and found stains on the sheets and someone took a. number THREE and left it in the toilet. we were given a new cleaner room but overall the hotel was como se dice…. mid

  • Shawna Aug 2025 · via expedia
    4/5

    Michelle at the front desk was a rock star! She was all about customer service. The beds were comfortable. Very convenient location if you are going to go to Fort Jackson.

  • Melanie Aug 2025 · via expedia
    1/5

    There wew stains on the towels and bedding, the smell was weird, not like clean beding, there were stains in thw floor and walls, old and cheap paint, I would not come back

  • Kim Aug 2025 · via expedia
    1/5

    Got to the hotel around 6pm. Walked into a dirty lobby with one guest waiting. She told me she had been waiting over 5 minutes. She was calling out trying to alert someone she was there. After 5 more minutes I called the hotel and told someone that there were guests waiting to check in. She came right away from somewhere upstairs and was very friendly and accommodating. There was a sign up saying the hotel was being renovated. I got in the elevator which was filthy dirty and noticed a paper hanging crooked asking for a 10 star rating which was so far off the mark. I then stepped out of the elevator into an equally dirty hallway. I opened my door and expected that at least the room would be unaffected by the renovation. Instead I found a carpet that clearly hadn’t been vacuumed in weeks, a bed with crumpled pillows and sheets that made me question if the bed had even been changed or just made after the last guest left. The kicker came at 9:45pm when I used the bathroom only to find the toilet didn’t flush. It almost overflowed onto the floor before it just stayed filled. Gross. If I hadn’t prepaid I would have left immediately. I won’t make that mistake again.

  • John Jul 2025 · via hotels.com
    1/5

    Whoever did the remodel should be sued, lousy work. One door still had the upc label on the trim work.

  • Jessica Jul 2025 · via expedia
    3/5

    Gps doesnt lead you to the property, bc its back behind other businesses. Beds were hard, whole property needs updating. Air conditioning was out in common areas.

  • Jessica Jul 2025 · via expedia
    4/5

    Property is hard to find because it's on a back road that isn't listed on gps. It needs updating. It was fairly clean, but the beds were extremely hard, and the common areas were very hot. Staff said the air conditioner was out.

  • Jeanette Jun 2025 · via hotels.com
    2/5

    They were renovating the hotel which really needed it. But we were put in a room that was half competed. It looked pretty at first but it wasn’t cleaned properly from the last occupant. The new floors were already dirty looking. The toilet hadn’t changed to a new one and the tub was rusty around the edges.

  • Lori Jun 2025 · via expedia
    5/5

    It was nice

  • Henrietta Jun 2025 · via expedia
    4/5

    One of the bed platforms was broken but the staff moved us to a different room. The staff was friendly and the breakfast options were pretty good.

  • Mary May 2025 · via expedia
    3/5

    This property was nice and clean and also convenient. The breakfast was ok and there was no hot water for our last 2 days as i che ked out early for not having it as the hot water heater had broke. They did give me a refund for checking out early and partial for not having hot water.

  • Annette May 2025 · via expedia
    2/5

    This property shows a lack of management. The managers need to spend more time inspecting rooms. Our first night, in the bathroom the ceiling was cracked, moldy, and falling down; the fridge didn’t work, and leg was broken off; the smoke detector chirped every 10 seconds; the gap between the floor and door that led to another room was so big we could see peoples feet as the walked in their room. This hotel could be nice but in it’s current condition and with the lack of management care, I would not stay there again.

  • James May 2025 · via expedia
    3/5

    Literally had to take a cold/room temp shower, hot water wasn't gettin hot enough.

  • William May 2025 · via hotels.com
    1/5

    You absolutely get what you pay for. We paid $100 for two queen size beds. Bathroom was absolutely dated/unkept and dirty. Furniture in main area was dirty and surfaces were not properly cleaned.

  • Ron Apr 2025 · via expedia
    5/5

    Friendly staff and great price

  • Samantha Apr 2025 · via expedia
    5/5

    The Rooms were nice and the staff were great !

  • Kimberly Apr 2025 · via expedia
    4/5

    Staff were friendly and very helpful. Addressed issues I had promptly.

  • Michelle Apr 2025 · via hotels.com
    1/5

    This place is soooo gross. Our room didn’t have a comforter, shower curtain, coffee maker, dirty non-swept floors, flickering light in bathroom, overall disgusting. We were put in a different room that wasn’t much better. For the price go somewhere else!!!

  • Lance Mar 2025 · via expedia
    1/5

    The front desk ladies were very kind and friendly. The beds, and mirrors were the only things clean. The floors were very dirty and the carpet was ragged and frayed. The bathroom and entry floor hadn’t been swept or mopped. The sink counter had mold around the seams. There was no shower curtain. The tub had several hairs and dirty shoe prints. There were pieces of hardware missing. The walls and cabinets were splattered and dirty. The microwave was unsafe to use. It was broken inside. We were late to get to our military graduate and weren’t able to get anything else. I don’t think I’ve ever spend so much money on a hotel and the room be so dirty and unkept. The area around the hotel did not seem safe. There was noise all night. The breakfast was nice and clean.

  • Sean Mar 2025 · via expedia
    3/5

    Mold in the bathroom and the microwave and fridge are both in poor working condition

  • Pam Mar 2025 · via expedia
    1/5

    I should have heeded the warnings of the other reviews. It smelled like "natural herbs" as soon as i walked in. I know you can't control who your guests are but i think the hotel and area attracts a certain type. I felt like i was at a halfway house.

  • Verified Mar 2025 · via hotels.com
    3/5

    Building and room was very dirty. Service was ok, only one staff member seemed moody all other staff were very friendly. Not a terrible experience but probably won't choose this hotel during future trips due to the lack of cleanliness. I had photos to upload but it won't let me add them.

  • Robert Mar 2025 · via hotels.com
    1/5

    No hot water from the shower because it wasn't installed correctly, plenty hot from sink. Couldn't take showers for the gymnastics meet. Indoor pool was closed, which was main reason we chose this location.

  • Jami Mar 2025 · via expedia
    1/5

    Didn’t stay there the clerk tried to charge me a 200 deposit

  • Ramona Feb 2025 · via expedia
    1/5

    Never will I book this hotel again! The hotel room was dirty upon arrival and the entire hotel smell horribly of marijuana. I had to ask for the shower curtain and towels as they were not provided in the room. I also had to buy air fresheners and cleaning products to make the room decent enough for my complete stay. Such a horrible experience with cleanliness and sanitation. The staff was polite and that was about the only good thing about it.

  • robert Feb 2025 · via expedia
    1/5

    The patrons were noisy and slamming doors all night. There were people hanging around outside when I arrived liked around the dumpster at the neighboring restaurant. The bed sheet had a hole in it. The room floor and walls were dirty. The general maintenance of the room was poor. The room door was open when I went to it the first time and the toilet seat was up.

  • Catherine Jan 2025 · via expedia
    1/5

    The place was very unclean didn’t even stay my entire booking , building is currently under renovation which I doesn’t say on any site, had blood stains on floor , mold and very dusty and I wouldn’t recommend a stay there

  • Oscar Jan 2025 · via expedia
    4/5

    I like the area.

  • Connie Jan 2025 · via expedia
    5/5

    There's nothing that I didn't like.

  • Horace Dec 2024 · via expedia
    5/5

    The employees and management are nice and very helpful. There are several dining options within walking distance from the hotel.

  • Fania Dec 2024 · via expedia
    5/5

    The personnel exhibited a high level of professionalism and courtesy.

  • Shawna Dec 2024 · via expedia
    3/5

    Clean rooms, beds not bad.

  • Debra Dec 2024 · via expedia
    5/5

    Heater/air conditioner needs updating. TV was great. Mattresses and pillows were very comfortable.

  • Amy Nov 2024 · via expedia
    1/5

    This is probably one of the worst hotels ive ever stayed at. It was not on base as the hotel said it was. The bathroom shower wouldn not drain properly and the toilet would only flush if you added water to the tank and the bathroom was just dirty and moldy the room had a horrible odor the ac only worked on fan mode and beds were stained..

  • Gregory Nov 2024 · via hotels.com
    2/5

    It was extremely overpriced. You’re staying there because you’re close to the base, but I would stay further away and just drive to the base.

  • Syndi Nov 2024 · via expedia
    2/5

    The staff doesn't know what's going on from one shift to the next. I had to fight to get the third night added back to my stay after they removed it without telling me. The tub in the room was dirty with soap scum. The bathrooms near the pools were clogged and dirty and when we told them about it they said they'd send someone, but no one came the whole time we were down at the pool over an hour. The third floor off the elevator felt like you entered a sauna and they were late with the breakfast start on our first morning. The eggs in a bag that were microwave heated were gummy and gross.

  • Tesfazghi Oct 2024 · via expedia
    5/5

    Great value for money

  • Nelson Oct 2024 · via expedia
    4/5

    Everything looks good , they only bigger parking lot

  • David Oct 2024 · via expedia
    3/5

    There was not on towel rack in the bathroom. Tub didn’t drain properly. Had to ask three times to get fresh towels each day. They are very under staffed so cleaning didn’t happen as it should. Garbage was not emptied daily as it should have been.

  • Angeleen Oct 2024 · via expedia
    4/5

    Thanks to everyone on the staff at Comfort Inn. We truly appreciate you all! From the front desk, to housekeeping, to the breakfast attendant. You all are awesome!!

  • Patrice Sep 2024 · via expedia
    1/5

    Staff was rude, roaches were in first room, spoke with manager about refund they said they couldn’t give refund because I booked through Expedia but they offered to transfer me and my great aunt to another room, we switched rooms, visited my mom came back to room went to sleep I woke up to use bathroom Sunday night and noticed roaches on wall and coming out of air conditioning unit I didn’t want to wake up my aunt in the middle of the night she is 80 years old and has dementia I spoke with one of the employees about the complaint of roaches and could I get a full refund I took pictures and videos of the roaches I had to leave to take my aunt to her doctors appointment but asked to speak to a manager before I left employee stated her manager was running later I left then returned and employee stated that manager refunded me but I will have to wait on Expedia since I booked through a third party before I left I left my name and number with employee at the front desk the manger didn’t even bother to contact to let me know I would not ever recommend this hotel for a good stay I was highly disappointed and will never return

  • Melonie Sep 2024 · via expedia
    3/5

    It’s ok for a quick stay

  • Cheyenne Sep 2024 · via expedia
    5/5

    The front desk staff was amazing. Helpful and friendly!

  • Mike Sep 2024 · via expedia
    4/5

    Very nice property

  • Leah Sep 2024 · via expedia
    2/5

    The new fixtures in the bathroom and wallpaper behind the beds only made the room look worse instead of better. A good vacuum on the carpet and a scrub on the tiles might’ve helped. The beds were very comfortable but the pillows were small and overstuffed. I stay in hotels quite often and this is probably one of the worst I’ve been in at this price point. Next time I stop in Columbia, I’ll probably just stay at the LaQuinta next door.

  • Jarshalan Sep 2024 · via expedia
    1/5

    The room is filthy i checked in from out of state around 5 to change clothes & go to an event. Before i left around 540 i told the clerk the room was filthy & would be back but she could have another room ready for me when i get back. I appreciate her but all the rooms was filthy i have plenty of pics to show from the time i checked in. Really want a refund

  • Emmer Aug 2024 · via expedia
    5/5

    They where very nice and understanding

  • Toni Aug 2024 · via expedia
    1/5

    What a mistake to stay here!! While we understand it is under construction, the rooms were very musty. No room service !! When we called the front desk, we were told we had to request it, needless to say the tiny supplies in the bathroom are a one day use for 2 adults. What a waste of money with poor customer service.

  • Ruben Aug 2024 · via expedia
    4/5

    Staff was nice

  • Claudia Aug 2024 · via hotels.com
    4/5

    Stay was good… except for the last night where there was too much noise… doors, bottles, laughs, smell of marihuana smell in the room adjacent to us until 1am.

  • Brett Aug 2024 · via expedia
    5/5

    Good times, incredibly kind staff

  • Daryl Aug 2024 · via hotels.com
    4/5

    property was under renovation. All worked out.

  • LaMeshea Aug 2024 · via expedia
    5/5

    .

  • Dan Aug 2024 · via expedia
    4/5

    Had a great weekend staying here.

  • DANIEL Aug 2024 · via expedia
    4/5

    Staff was outstanding, Carli went above and beyond after a frustrating day of flight cancellations.

  • Tina Aug 2024 · via expedia
    4/5

    The bathroom had black curly hair in the sink, the floor was sticky. The front desk clerks are left alone at night which seems inconsiderate for the employees and makes fast and efficient care/customer service unlikely. The remote didn’t go with my TV and the poor front desk clerk had to go back and forth 3 times to get one that worked.

  • Sally Aug 2024 · via expedia
    4/5

    Quick access to highway. Close by eating options.

  • Stephanie Jul 2024 · via expedia
    4/5

    Didn't like when in Pool at night time the lights didn't come on surroundings the pool so it was dark in pool area

  • Kirsten Jul 2024 · via expedia
    2/5

    Blinds broken. Dead roach on carpet

  • Angel Jul 2024 · via expedia
    1/5

    We didn’t check in. The front desk manager was extremely nice and let us cancel our reservation. The indoor pool area had no working air conditioning and it was 100 degrees outside. The bathrooms in that area didn’t work and the hallways was nasty.

  • Amanda Jul 2024 · via expedia
    5/5

    Pool was amazing

  • Muner Jul 2024 · via expedia
    5/5

    a

  • Carol Jul 2024 · via hotels.com
    5/5

    It was great for an Army event

  • Kenny Jul 2024 · via hotels.com
    2/5

    Not the best.

  • Alexandra Jul 2024 · via expedia
    5/5

    Very quiet…close to the airport and base. Bed was super comfy. Some of the lights and plugs didn’t work.

  • Caroline Jun 2024 · via expedia
    4/5

    smelled like the room was regularly cleaned, comfortable bed, simple but plentiful supplies (ice, coffee, paper goods, etc.), water pressure low (making shower take longer than I wanted it to). The surroundings: quiet, a little ugly and uninteresting, a few restaurants, easy access to highway. I would definitely recommend this place as a convenient, safe, pleasant stop on a journey for a reasonable price.

  • kristy Jun 2024 · via expedia
    4/5

    Lots of options for meals

  • Abdus Jun 2024 · via hotels.com
    5/5

    Amazing stay!

  • LAUREN Jun 2024 · via expedia
    3/5

    The room itself was nice but the bathroom wasn’t clean, especially the bathtub. Some of the guests seems questionable and there is a strong smell of marijuana in the hall. A lot of men in the hotel as well, and as a woman traveling with children, it feels odd to have not encountered another woman or children in the halls. The neighborhood itself is sketchy with many homeless people and drug users roaming the streets. We are just spending one night on our commute north so it was suitable, but would not choose to stay here again.

  • Travis Jun 2024 · via expedia
    2/5

    It was very dirty

  • Melissa Jun 2024 · via expedia
    5/5

    Very nice facility

  • jerry Jun 2024 · via expedia
    2/5

    Shower/tub was old not cleaned and no shower curtain.

  • Allen Jun 2024 · via expedia
    5/5

    Great room - double beds with couch - updated interior easy charging station, frig, MW, large bath

  • Lisa Jun 2024 · via expedia
    5/5

    It’s a comfort inn not the ritz I understand that but the 2nd room given was better but still side table had grease on it garbage under bathroom sink shelves, shower curtain ripped.. carpet where beds are was dirty too . I have stayed in better comfort inns in past much better

  • Laverne Jun 2024 · via expedia
    5/5

    Rooms were a little worn but I was in a doggie room! Who would put new chairs, not me!

  • Vanessa Jun 2024 · via hotels.com
    5/5

    The rooms were older and the furniture definitely showed its age. However i was a mom traveling alone with 4 kids and i felt safe and the staff was extremely friendly. The breakfast was good, great variety and was well stocked.

  • Hli Jun 2024 · via expedia
    2/5

    Location wise, it was good but everything around it was run down. Didnt really feel safe parking my car outside as there a couple businesses around it that was shut down. Rooms were dirty and you could hear everyone who walked passed the door. Staff were nice and knowledgeable.

  • Amanda Jun 2024 · via expedia
    5/5

    Thank you

  • Ron Jun 2024 · via expedia
    5/5

    Our commode was broken. Wouldn’t flush properly. It was the weekend and service guy was not there. The were very nice and offered us a new room if we wanted it.

  • Jordan Jun 2024 · via expedia
    3/5

    Bathroom light flickers, outlet cover cracked open and missing a large chunk, shower curtain rod curved like a "U" so the curtain cannot close, tub drain backs up while showering, no bathroom exhaust fan, overall not very clean. At least the water pressure was decent and the water was hot?

  • Daisy Jun 2024 · via expedia
    5/5

    Qualitu

  • Horace Jun 2024 · via expedia
    1/5

    The front desk agent was SUPER rude and disrespect. She even called her manager Ashley and talked about how she wasn't going to honor my rsvp and if I wanted to check in I could call the owner to do it cause she wasn't.

  • Luzia Jun 2024 · via expedia
    4/5

    Didn’t like the smell in the carpets, bathroom.

  • Sakinah Jun 2024 · via expedia
    5/5

    Not enough parking spots

  • Kari Jun 2024 · via expedia
    5/5

    The rooms were a little bigger and the breakfast had good options

  • jerry Jun 2024 · via expedia
    1/5

    The room had trash from a previous stay, bath tub had hair in it & commode was not sanitary!

  • Amy Jun 2024 · via hotels.com
    4/5

    The hotel is under renovations, so it’s under the lobby and some areas not clean but our bathroom needed some bleach and a scrubby. The rest of the room was clean and smelled good. The staff was amazing and very pleasant.

  • Kirk Jun 2024 · via expedia
    4/5

    It’s obviously one of the older motels. Some of the things were dated or looked in need of freshening up. Wasn’t a problem. That’s why I gave it four stars. The staff was amazing. All three that I encountered. They were the friendliest I’ve seen in ages. They were efficient and helpful. They are worth five stars.

  • RSheyvone Jun 2024 · via expedia
    5/5

    The first thing I would say is STAFF interaction makes a big difference. The Ladies @the front were wonderful and the location was nice.

  • Diana Jun 2024 · via hotels.com
    3/5

    The front desk lady offered to let us come back and sleep because we got in so late. I was very appreciative of the offer and may have taken her up on it if we hadn’t needed to head out early. Very friendly staff, unfortunately the facility was a bit rundown.

  • Bonnie May 2024 · via expedia
    2/5

    I booked the hotel because it wad close to base and had a pool. It was not listed anywhere that the pool and gym were closed to patrons. That was very disappointing. The hotel was diety thought bedding and bathroom were clean. The staff was amazing though.

Frequently asked questions about Comfort Inn & Suites Ft. Jackson Maingate

Does Comfort Inn & Suites Ft. Jackson Maingate have free Wi-Fi?
Yes, Comfort Inn & Suites Ft. Jackson Maingate offers free Wi-Fi for all guests.
Does Comfort Inn & Suites Ft. Jackson Maingate offer parking?
Yes, Comfort Inn & Suites Ft. Jackson Maingate offers free parking on-site.
Does Comfort Inn & Suites Ft. Jackson Maingate have meeting spaces, conference centers, or conference rooms?
Yes. Comfort Inn & Suites Ft. Jackson Maingate offers dedicated conference rooms for business and group use.
Does Comfort Inn & Suites Ft. Jackson Maingate have a fitness center?
Yes, Comfort Inn & Suites Ft. Jackson Maingate features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Comfort Inn & Suites Ft. Jackson Maingate located, and how walkable is the area?
Comfort Inn & Suites Ft. Jackson Maingate is located at 7337 Garners Ferry Rd, Columbia, SC 29209. With a Walk Score of 49, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available