Hampton Inn & Suites Columbia South Fort Meade Area

It was nice, but they did not honor the room we booked and paid for 7 months prior. Then they had us carry sheets, blankets, and pillows to our room for the pull out sofa. When we opened the pull out, there were already sheets on it, and there were crumbs everywhere in them.

Exceptional

Room was ok soap was empty at bathroom sink went to our event came back to no lights in bathroom or kitchen reported maintenance was gone for the night still no lights by morning

Safe neighborhood, restaurants nearby

Nice stay clean bed definitely got the job done for an overnight stay.

This is an excellent property with and excellent staff. Ms. Nasharae and Ms. Angela at the Front Desk are top notch.

Would stay here again. Good service hot breakfast

Great

Bad property to stay in.

Perfect location. Staff is great. Property is clean. Breakfast is good

N/A

The room was clean and had a new feel to it. The staff was friendly, the breakfast was good, 24hour coffee bar, easy and adequate parking.

Everything good

The snafoo was between me sending my money to Expedia and somehow it could not come to the front desk. I waited almost an hour, hungry, tired, waiting for the hotel confirmation number. They said that only the manager could accept the money and a confirmation number?? It only came to that email?? The front desk clerk could not receive it. The manager was not there. I hope you all work out that glitch for future guests…

The room's rug wasn't that clean.

Nice rooms with great location. The breakfast was also great. The room's rug wasn't that clean.

Very nice very nice There was nothing I didn't like about it

There was nothing I didn't like about it

There was so much noise over are heads that we could not sleep. They took some money off the bill but that was not enough we should have been given the room free for our inconvenience. I stay at Hampton inns all the time but this was my worst experience may need to look at other hotels

Convenient location, very clean and well maintained, friendly efficient staff

Once coffee finishes by midday in the lobby, they don’t refill it. The juice and wafflebatter at breakfast run out within l an hour of breakfast time starting, and it’s a battle to get them to put more. When we arrived (~5pm) to check in, they told us they don’t have any clean rooms for us available. We have to wait. Incredibly understaffed with one person at the front despite having a huge line. And despite what is published, they do NOT have a pool.

Definitely the worst visit ever! Upon checking in, I learned that I would not be given the type of room that I had reserved and PAID IN ADVANCE. To make matters worse, the only room available was on the ground floor across the hallway from the hotel dining room where a large group met each night, got drunk, and literally yelled to each other and their kids running up and down the hall. My complaints to the front desk staff were completely ignored and the manager was nowhere to be found. I wouldn't stay here again if they paid me!

The hotel was nice and clean. My room was comfortable and clean. It was an unexpected touch to see the welcome message on the TV when I turned it on. Check in took 40 minutes. There was a large group of families checking in at the same time with only one customer service rep servicing us all. I don't understand why management wasn't better prepared with more staff to handle the large number of guests which would have make check in smoother. There was a lot of noise from kids running up and down the halls for several hours. After some time when things weren't quieting down, I called the front desk to complain. Fortunately, shortly after things did quiet down. I made the decision not to go to breakfast because I knew there would be nowhere to sit and probably not enough food with the large number of families staying at the hotel. Check out was quick and easy.

The room was not cleaned on the day it was scheduled to be cleaned even after checking with the front desk.

Immaculate! Hot breakfast was exceptional.

Staff

Friendly staff, good breakfast. Staff

Immaculate! Hot breakfast was exceptional.

The sheets were dirty as well as the elevator. The counters in my room sticky! As if it hadn’t been wiped down. There needs to be better communication between the front desk and housekeeping! I was disrupted several times when I was clear my check out time was 12pm. The front desk staff, minus the Manager, she’s always pleasant and confident. The other women I interacted with were strange. The check out girl asked me for my feedback but she just stared at me. The check in girl seemed like she was new and unsure what to do next. I usually have a great experience but that’ll probably be my last time staying there.

Hotel was run down and in need of repairs

Location and comfortable bed Hotel was run down and in need of repairs

Second time staying at this hotel. Staff is always friendly and helpful. Clean, comfortable rooms. We always try to stay at Hampton Inns.

It took an awful long time to get hot water up to the fourth floor shower

Stayed for a soccer game, excellent service and Clean!

Great place! Clean and Quiet!

Great place! Clean and Quiet!

Stayed for a soccer game, excellent service and Clean!

I liked everything about the property. I’m most especially like the comfortability, cleanliness and easy seamless transition for checking in and checking out. Well, I liked just about everything. The only thing I could nitpick about is maybe the showerhead was a little too high up on the wall inside the shower other than that everything was awesome and great

Very good

I liked everything about the property. I’m most especially like the comfortability, cleanliness and easy seamless transition for checking in and checking out. Well, I liked just about everything. The only thing I could nitpick about is maybe the showerhead was a little too high up on the wall inside the shower other than that everything was awesome and great

We had booked 5 nights here Monday and Tuesday were fine. We left for Philadelphia for a day and came back on Thursday for our final three days. These stays were booked and confirmed weeks in advance. When we came back on Thursday we were told someone was in our room because they did not want to leave. Instead of kicking them out they told us we would have to downsize to a smaller room and move if our room became available the next day. Neither of these options would work for as we needed the suite that we had booked and were not going to be around to move since we had plans the following day. This was a major inconvenience when asked why they didn’t ask the people in our room to move they said they won’t ask a paying customer to leave even though they had no reservation. This was totally unacceptable as I had the room reserved and am also a paying customer. Very poor customer service!

Upon arrival toilet was clogged I reported to front desk on first day nothing happened I returned the next day and they handed me a plunger to fix the clog. Normally a maintenance worker would preform the task.

Most AC units allow you to just run the fan all the time. This unit stopped the fan when the compresser stops. We were given a handi cap room . Front desk employee asked if ok. Not really knowing what that would be we agreed. He saw that i was tall, 6' 4" and a senior, he should have mentioned the bed was extremely close to the floor.

Room Very clean and they have friendly staff

Loved my stay! The suite is spacious and comfortable. Will surely stay again.

Breakfast was a nice feature.

Everything was nice and clean and the staff were nice The location

Everything was nice and clean and the staff were nice The location

Very good

Clean, convenient location, accommodating staff. I had personal and work reservations and they helped keep me in the same room over a 10-day period!

Clean, convenient location, accommodating staff. I had personal and work reservations and they helped keep me in the same room over a 10-day period!

The breakfast was OK. My comfort in a hotel is determined if I feel comfortable walking with no socks on…… Unfortunately I did not feel comfortable. The bathroom floors grout looked caked with old stuff. It took a min for hot water to come out of sink faucet The rooms need a deep clean I think because of the location, I was expecting alittle more

The breakfast was OK. My comfort in a hotel is determined if I feel comfortable walking with no socks on…… Unfortunately I did not feel comfortable. The bathroom floors grout looked caked with old stuff. It took a min for hot water to come out of sink faucet The rooms need a deep clean I think because of the location, I was expecting alittle more

Everything was great !!!!

Very clean hotel room and nice front desk staff.

Staff were very friendly!

The staff were so kind and efficient! The rooms were well kept spacious.

Bed was hard.

Bed was hard.

I love Hampton Inn….however at this location there is a car wash nearby. The noise from the dryer or whatever it is - is so loud…prepare for constant background, moderate frequency noise from early in the morning until whenever they close. If you leave out early and are gone all day until nighttime - you should be fine.

I chose this hotel because Expedia had that there was an indoor pool; however, the desk clerks informed that the pool closed 2 years ago. Someone needs to update their website. My grandbabies and I were very disappointed.

Late arrival was not an issue, we updated the front desk as travel plans were changed or delayed Clean rooms and clean bathroom Breakfast fresh and the hot food was hot Easy to get to and close to the highway

I am trying to contact someone regarding a refund or partial refund. The air conditioning was not working in my room and they could not switch me to another because the hotel was full. I got little to no sleep and it ruined my entire trip.

I am trying to contact someone regarding a refund or partial refund. The air conditioning was not working in my room and they could not switch me to another because the hotel was full. I got little to no sleep and it ruined my entire trip.

Great stay for a quick trip with nice amenities.

Nice place. Staff great!

The room was clean, though the property isn't brand new - but it seemed well-maintained. Breakfast was fine, and better than the average offering. Bathroom fixture needed adjustment, but it was taken care of quickly and efficiently (shower head is over 6' above tub). One issue that made us unhappy: EV charging appeared to be available on the property, but chargers and all cables were thoroughly broken and unusable.

I didn’t have enough towels in my room for 3 people. The elevator floors were sticky. The breakfast area was unkept.

Exceptional

The room was extremely roomy and very quiet.

Room was clean but the shower curtain was too short which resulted in water getting all over the floor.

I love Hampton Inn

Great stay

It worked for one night.

Location The constant hum of the A/C installations on the roof. Very audible on the top floor. The floor even vibrated. The manager claimed it was "the wind", on this calm day.

The tv was on when we got there and unplugged. There was no phone to call to other rooms, so we couldn't call room service or other's we were staying with at the hotel. The faucet for the shower was coming off the wall and our toliet seat was completely broken just sitting on the toliet. A charger from the last person staying was still in the wall, so it seemed as though our room was just thrown together for us that evening

Nice stay

Exceptional

Convenient location. Clean room. A good workout facility and the dining area was a good place for our group to hang out. Showers were horrible. Either scalding hot or ice cold. Had to switch rooms, but the next room's shower had very little water pressure. Very disappointing. Staff originally seemed disinterested. Then they did get maintenance to "fix" it, but the "fix" didn't work. Then when the manager got involved, we were able to change rooms.

Convenient location. Clean room. A good workout facility and the dining area was a good place for our group to hang out. Showers were horrible. Either scalding hot or ice cold. Had to switch rooms, but the next room's shower had very little water pressure. Very disappointing. Staff originally seemed disinterested. Then they did get maintenance to "fix" it, but the "fix" didn't work. Then when the manager got involved, we were able to change rooms.

Had the "do not disturb" on ... was not in the service just entered in The position of the temperatur sensoe is odd. The aircon blows until 16°C but the controler was set to 21.5 °C .

Clean room The shower was the worst I have ever had. A trickle. When I first entered the room, the temperature was set to 78.

Overall, the entire property is well maintained. Breakfast, we okay, no bacon or meat available at 9am. Breakfast is from 7am to 10am.

Ran out of plates for breakfast one morning.

Clean, spacious room. No issues checking in or out. Breakfast offering was good though I only grabbed a quick bite as I was heading to a meeting. Plan to rebook for next meeting in that area.

Well-kept hotel. Conveniently located. Room was clean.

Breafast

Rooms are a good size. Walls are kind thin though.

Area around hotel was busy. We heard reviving cars from our room throughout and overnight. Room was very large but basic. Beds were low to ground and moved when you sat down or rolled over. We stay in lots lf same chain for travel sports and this one was definitely not same standard. Strangest thing was no curtains! Semi-sheer roll down shade so lights from parking lot kept room light overnight and we didn’t sleep well because of it. I asked about it at check out and was told there are no curtains in any rooms now.

Yes clean

Hotel was perfect for my weekend. Staff was friendly and helpful, good breakfast, clean and comfortable room!

The breakfast was delicious and the whole hotel was amazing and the area look very neat well designed and clean was exceptional I think all the quietness I was not used to being so quiet without any noise

Great experience

Location staff & clean room

Good service, great breakfast, family friendly

Everything was good

Room was great and better than I anticipated. I could have stayed in all day due to how comfortable it was. My only critique is how long it takes the shower to warm. I noticed when I showered when I first arrived it took a second but it eventually warmed up. However, that evening, when I turned it on (after flushing) the water reached luke warm if that really. Overall great stay, would recommend and stay again, I guess just be mindful on your order of operation, haha.

Friendly staff, nice room, great breakfast

Great place to stay

Good breakfast Uncomfortable bed

The rooms were spotless, the staff courteous and very helpful. It was overall was an excellent experience. I'll definitely stay here again.

Great staff great hotel !!

Staff were all very nice

Very nice hotel. Clean, comfortable. Nice staff and fairly priced.

The room looked OK, but we quickly found that the cleaning was superficial at best. The counter at service bar counter at entry was covered in a sticky residue (I carry discenfecting wipes) and the bath vanity sink did not drain because a clamp was missing on the drain arm under the sink. Engineer rigged a temporary repair. Our hypoallerge nic Labradoodle detected a scent in the room--$75 deposit evidently does not cover any deep cleaning betweeb pet guests. We were either roasting or chilled asthe Heat/AC unit was temperamental--either cold air or superheated. The 1st floor hallway had a distinct odor of cigarette smoke at the entrance/exit next to our room--exterior access right outside our door. Lastly, the address on my bill is not mine! Hilton "Customer Service" was not concerned.

There wasn't anything I didn't like great place

All good in general, except the shower booth was not as clean as it could be. I saw some hair on the bottom before use.

Very quiet.

The first 2 nights there was like a sewer smell in my room.

Clean rooms, nice breakfast and breakfast area, helpful and attentive staff.

all good

Found a few hairs in shower.

No cups in the room for pills or brushing teeth.

Awful awful awful price for what the hotel was. Wasn’t nice/clean

Room was clean, very convenient to eating places, it was very quiet, had a great night sleep

So far everything is right

very good breakfast ice machines did not all work. none were making ice at one point

Everyone was very nice!

The staff were friendly, and the breakfast was good.

Awesome

Our suite was awesome! Clean and well thought out. Plus the clerk asked which floor we’d like to be on, we chose the first floor. Excellent. We would stay there again. My only suggestion is that hot breakfast trays of food in the breakfast area be available until breakfast time is over at 10 am. Excellent value for the money. Great location too.

Everything was great only issue was the heat/air. Sometimes it blew out cold air so we had to turn it up. It then would get too hot. It was really weird.

Good heat.

Everything was great but the beds and pillows were pretty uncomfortable. Room was very clean, breakfast was decent and staff helped us when needed.

The room was very clean, but the shower door was broken. We could only open one side.

Staff (Brian) was extremely helpful at check in. Room was clean and comfortable, breakfast hit the spot.

Very comfortable accommodations.

Fast courteous service and check in

friendly front desk, clean room as expected, good for the price

Stay was overall comfortable. Breakfast could’ve better and bathroom shower could’ve been cleaner. Bedroom was spacious. Front desk staff was nice and helpful.

Clean room

Yes

Rooms were cleaned only every other day. Stayed Friday thru Monday morning- no clean room at all. Wi-Fi hard to connect to. Staff at desk couldn’t help. No connection all weekend

The suite was amazing and roomy. Could use another trash can for that size of a room. Loved the layout.

Everything was just wonderful. Will stay again if pass by

The room was very clean and the staff were very nice.

Everything was perfect except the shower head pressure it was really low, and you need great shower heads with pressure other than that the stay was perfect 👌 FIX THOSE SHOWER HEADS👍

This was our 3rd stay here and unfortunately will be the last. It's really not worth the money we paid. Not sure how the Hampton Inn can let it go in terms of quality when they usually have such good places. The destination charger thiugh is always appreciated but it would be nice for guests to use them properly and be careful rather than break them. At checkout had to leave my key cause the receptionist was in her office on the phone for at least 5 min before the lady from the breakfast went in to see what was going on. Had to leave key and leave. Last visit there e

Would stay again without hesitation.

Nice place! Awesome staff!

Clean room and hotel. Conveniently located.

Room was nice. Staff was not friendly.

The room was very clean and spacious. The breakfast had a variety of food and all the staff was very nice and friendly!

Terrible will not be staying again

The staff member who checked me in was rude..But the staff member who checked me out, Brian, was nice. The room was clean and modern.

The website advertised a pool with a picture of a pool and they have no pool.

Garbage

Wasn’t clean, staff was not welcoming and the room had broken fixtures.

When we entered the room, we noticed that it was a bit rundown. The carpet was buckling with folds, which were very dangerous. I was afraid that I was going to fall on them. Then we realize that the head of the bed was lower than the foot of the bed. So after an exhausting day of traveling, my husband and I had to pack all of our stuff up and move to another room. We were given a suite which was lovely but it was very inconvenient to have to move in the first place. I don’t understand how that bed and room were made up and approved for the next guest. We are 63 and 64 years old. We did not appreciate having to move our stuff to another room at 9:30 at night.

The room was clean

Everything was great! The front desk staff was extremely helpful. The breakfast was great!

Too much noise coming from the room above mine. Sounded like they were playing soccer or wrestling or something. The bam and thump sounds...ALL NITE LONG until i checked out that morning. I did NOT get a good sleep and i told the desk person. She thought the room above mine was young people.

Cleanliness and friendly staff

There was little water pressure in the shower. The pillows were sub standard. The bed mattress was very hard and uncomfortable. The refrigerator was not functional. Otherwise it was a decent stay.

Batteries for tv remote were dead.

Everything went well. And we are fussy

The room was spacious and the stall shower was great. I’m not a fan of pump soap dispensers but I suspect that the cleaning staff is. The TV was great, but the inability to move the chair was not.

Facilities were good but I rated a 4 because Expedia says dog fee is $50, but they said it is $75 and things hadn’t been corrected. This was a bummer because I made a hotel choice bc of the dog fee. I could have gone to several others that listed fee was $75.

It was really pleasant

Our stay was fantastic! The rooms are spacious and comfortable. We were truly impressed by the excellent service and the friendliness of the staff.

My first room had a very unpleasant odor, so I asked the front desk to move me. They were polite and changed my room right away, which I appreciated. However, the hallways also had a strong bad smell that made the overall experience uncomfortable. The staff was helpful, but the hotel really needs to address the cleanliness and air quality issues.

Good price, nice and clean room, good breakfast, nice location. Only negative was noise of outside machinery in the morning.

Clean, comfortable rooms

Great location, value, clean room and very good breakfast

Parking was good. Breakfast was good. Room is not as good as I thought. The pillow was not comfortable. Either the blanket.

Happy to have a pet friendly stay. Nice area to walk the dog - very convenient. Front desk was super helpful and kind. Amenities were good. Parking was easy.

The suite is not what we expected. We thought there would be a wall separation between the bedroom and the living area. It was just one big room. Disappointed!

great place to stay clean and quiet

Room was clean and temperature was cool but easy to adjust temps. My only complaint is the pillows are terrible, and the shower head needs to be replaced. Overall a great stay and would definitely come back.

Was checked in by a staff member with a hoodie and headphones one ear plugged and one dangling. They had a large trash bin outside that smelled horrible. Would not stay here again.

The hotel is very clean, good customer service, beautiful room.

Breakfast was fabulous

Very clean; great hot breakfast and polite staff. Also great location.

clean room pleasant desk staff

Great place to stay for a long weekend. Conveniently located.

Asked for an accessible room and got a room where the bed was barely off of the floor. No roll in shower and no solutions.

The only reason I'm not giving it 5 stars is because our beds were practically on the ground

Hotel was very clean & room was really nice and spacious.

The facility is quite, neat and safe.

We came for an event and the hotel was located right where we needed to be. Room was clean and the breakfast was very good. Plenty of parking and may great restaurants near by. Would stay again.

No plugs by the beds Low Water pressure in shower

The front desk receptionist was rude, and unwelcoming. The room I booked was no longer available and the hotel was sold out. After a 15 hour drive and arriving at midnight (which was stated in the initial booking). Very disappointed that a Hilton honors member was treated this way!

Staff was very friendly. Quick check in. Comfortable room.

Nothing

Staff was very nice, room was very clean, we enjoyed our stay.

Clean

Very clean, nice hotel. Dining within walking, and a lot with a short drive. Very good breakfast, well stocked. Comfortable. Quite.

We always stay at this Hampton Inn when we are visiting our son who lives in Maryland. We enjoy the convenience, rooms, and amenities of Hampton Inns when we travel.

The property was perfect for my business trip.

The water temperature in our shower was very fussy, but we told the front desk & they were addressing it

I PAID A MONTH IN ADVANCE FOR A KING SUITE , WHEN I GET TO HOTEL AND I GET MY KEYS, IT IS A QUEEN BED. THEY STATED THEY HAD NO AVAILABILITY FOR ME FOR A KING, I SAID I PAID IN AVDANCE AND IT WAS AVAILABLE WHEN I PAID IT, WE WENT BACK AND FORTH UNTIL I GOT A STUDIO KING , THEY COULD'VE DONE THAT FROM THE BEGINING INSTEAD OF SAYING THEY DON'T HAVE WHAT I PAIOD FOR

Overall very good stay

Bed was bad.

No water pressure. TV broken.

Difficulty with parking

The room was very nice.

The hotel was great and the stay was very nice. The only issue was the pillows were so worn that they squashed flat too easily.

Great room except when the roof fans came on and the room vibrated.

Great stay

Overall a great quick one night stop on the way to Virginia Beach

Breakfast was mediocre. The young lady that checked us in was very nice and helpful. When we checked out no one was in site. The room was nice. Comfortable and the AC was amazing! Nice and cold.

I neded a little getaway and this was what i needed. Room and bed were excellent

Traveling with four legged family was was a breeze at Hampton Inn. Hotel was conveniently located easy to access any thing we would want with in ten minutes of hotel. Staff was super friendly room was clean.

Beds are good, rooms seem clean and modern, and location is convenient for our purpose. They try hard to accommodate special requests- we always ask for a 1st floor room for our senior dog. We’ve received late checkouts at no cost a couple of times. Our only complaint is that the free breakfast is meh. At best.

Overall this was a great hotel experience.

very nice stay no complaints

The location could not have been any better. The room was very large and specious. Pet friendly and a great place to stay.

Clean and friendly staff

A quiet, clean and convenient place to stay with friendly staff

Only one trash bin was available. The front desk lady working in the morning had an attitude. AC kept making a sharp noise all night

The hotel itself seemed clean, however, all the lights in the breakfast area were caked with dust and grime. It was obvious these had not been cleaned in quite some time. Since these hung over the food area, I did not feel confident in the food I was eating. Beds were extremely comfortable, but pillows were horrible. No amenities were offered in the bathroom, such as shower cap, q-tips, etc. Water pressure in shower was very light. Shower floor looked old and dirty. Not sure I would stay at this establishment again.

Great location! Saw Rod Stewart at Merriweather was close by

Location of the hotel was great but the comfort of the bed and pillows was not pleasant. We woke up several times during the night to fix pillows. The temperature was hard to regulate also, so our night was pretty rough trying to fix pillows and temperature. Also, the housekeeping came around 9 am knocking the door very loud trying to get to clean the room. Then the checkout staff came again and knock the door very loud announcing, I guess, it was time to leave, when we were ready to leave the room.

Staff & I can bring service dog

Nice hotel, comfy bed and clean room but it did smell like wet dog in my room and some of the hallway.

Very clean property. Close to Merriweather Poat Pavilion.

Breakfast was very limited in options and the main items were picked over and not well stocked.

My only complaint is the air conditioner in our room did not work correctly. I did not sleep well due to the heat and having to wake up and reset the air conditioner. It stayed at 75 degrees all night, well above the 70 degrees it was set at.

Very nice stadf

The person checking us in was so nice and accommodating. After a long day of travel it was so nice to just walk in and get a room.

Lovely. Convenient. New. Clean.

Pleasant facility and staff. Clean and quiet

Everything about our stay was excellent. Unfortunately, we left a shoe in our hotel room, and when we called, we were told it couldn’t be found. We’d like to suggest implementing a lost and found system, where staff can contact guests if any items are left behind. You could also consider setting a deadline for pickup. It would go a long way in enhancing the guest experience.

The staff was super friendly and good. The only thing I didn’t like was the water pressure in the shower was a little wimpy that wasn’t a big deal that pillows room were all very comfortable.

Close to Merriweather Post Pavilion.

Location excellent, hot breakfast amazing, room clean and comfortable

Staff were friendly and accommodating. Lobby was clean and nice are to hang out. Only complaint was room had 1 tiny waste basket. It filled quickly and we walked trash down twice. Need more than one little wastebasket in hotel room

Good hotel. Breakfast was great. Room was nice. Shower could’ve been better (not good pressure and could’ve been hotter.)

Xxx

Halls were clean and room was clean. The hotel should have a better selection of sports channels.

We were only there for a one night stay.The room was clean. Breakfast was good too

I won't say this my worst stay, because it wasn't even close to that, what I will say I expected better. First off the "room" which you call a suite was a very nice room, however things went downhill from there, first went to use bathroom and the paper dispenser was hanging out the wall, next the hot water took almost 15 min to even get warm, then the water pressure wasn't that great. I've stayed in many suites' Hardrock, Ocean, Harrahs and several others so i've come to know what a suite looks like. Even the front desk person didn' t seem to know what she was doing, from asking general questions to not knowing what to charge for some snacks I wanted to purchase. While I know that i'm a small fish in a big pond i know quite a few small fishes who travel. Hopefully this helps in improving what I believe to be a great product that just needs some tweeking. Good day and God Bless whoever reads this message.

Staff was very nice 5 Stars. Breakfast was subpar and a little bland, disappointing. The hotel and rooms we were charge $274.33 per night plus tax for, equaled $929.97 for a 3 night stay and fell extremely short of the expectations we had for what we had to pay. What we got was not worth that amount of money. Very unhappy about that. Further, 1 of the 3 rooms we were assigned had not been cleaned, the rooms assigned were on different floor for one of us, the water in the bathroom area sinks would not get hot AT ALL unless the hot water faucet in the kitchen sink was turned on first, the closet door was broken. The hallway rugs looked dirty and although the temperatures outside were in the high 80's there was not air conditioning on in the hallways which were stifling hot and humid. I was embarrassed that my friends ended up having to pay a 4-5 Star price for what was more a 3 Star experience. Very disappointing. Last year we stayed at a Hampton Inn a little further away that we paid less for but was a 4-5 star experience. We didn't think it fair to voice this complain with the staff there who were 4-5 star people and we did not want that cloud to ruin our own good time. However, we will not recommend this branch to anyone else and will not plan a return stay unless we have no other options. We would appreciate, however some type of credit because the rooms we paid for did not measure up. If that's possible, thank you for that consideration.

And the breakfast was excellent. I loved the egg omelet with cheese.

Rooms were clean and comfortable. Breakfast options were good

Nice room and nice breakfast. Not a fan of the housekeeping schedule being every other day. We had to ask for more towels, but otherwise everything was clean and nice.

Nice

We had a wonderful stay at this Hampton! The staff was incredibly friendly and welcoming. Everything was clean, quiet, and comfortable. We chose to stay here instead of staying in Baltimore, and we felt extremely safe — a decision we’re glad we made!

Nice Hotel!

The front desk agent was pleasant and helpfull.

No gel in the dispenser upon arrival. Only the roll of toilet paper in the bathroom, had to call housekeeping to get another roll. Our last night we had to go down to the front desk to get toilet paper, she said, I don't have any have to go upstairs to get some, my husband said, please do. Asked housekeeping in the hallway the next morning, no English she had to do translation on her phone, handed us Kleenex. What the heck?

Perfect

Easy in and out, staff was great.

Good

Nice

The staff were very friendly. My room was clean and comfortable.

Great stay

The pool NOT being available should be marked clearly. However, the hotel was great. I appreciated the cleanliness and the staff was exceptional.

There were kids above us and were making noise ( jumping off beds?) until we finally called to complain @1030p the first night. The second night,noise was stopped earlier. Hotel location was convenient.

The area around us was nice but restaurants close by 10 or 11. Other than that, so was good.

The staff at this Hampton Inn & Suites were by far the nicest, most professional team that I have ever seen at a hotel. From the front desk staff to the kitchen staff, even to the call center reservation representative, they all provided such exceptional service. It was a pleasure staying at the Hampton Inn & Suites Columbia South Ft. Meade Area, I would highly recommend this hotel.

The staff was very kind and accommodating! Price was good. They do need to take the pool off the advertising.

Very nice check in experience

Easy off 95.

Very good！

Overall the hotel needs management that really really cares about people and cleanliness it was awful hope to book somewhere else if there’s a next time

The lobby and breakfast area were spacious and comfortable. The fitness center was well equipped.

Everything was convenient

The hotel room was clean but fridge was broken and faucet for shower was broken and would not allow full water pressure. The bed was comfortable and clean however it felt like I was tilting back towards the headboard. This is not the first Hilton Hotel we have stayed in. The last one was in Virginia and it was way worse on every level. I will use this Hotel again even though it was not 100%

There was a bed bug in the bed

Quick check in

Great

Clean and a lot of parking.

We have stayed here a few times before. Great like usual.

I had a comfortable room with a large comfy bed. The room was clean and the TV was large. I had a very relaxing visit to this Hampton Inn. The breakfast was delicious, with hot and cold options. The surrounding area had many food options, so I was very satisfied. I especially liked the 24 hour access to tea and hot chocolate (they had coffee too but I don't drink coffee).

close to my moms house

The Young Lady on duty was outstanding when I checked in after 1800 hours .

I enjoyed my stay there. The Property is clean and comfortable. Breakfast is okay...but not great.

Hotel was quite and easy parking. Our room was not as cleaned very well