Hampton Inn Columbia

Great staff! Parking was 25 steps away.

I have stayed here several times because of its conveniently located near the people I am visiting. But overtime it seems like the room are not being maintained very well as I would like. In the bathrooms we have dealt with sagging curtain rods, torn shower curtains, and loose shower handles that will not stay in place. In the room itself, the carpets are dirty, and the beds were smashed on one side from people seating on the edge of the bed, making it so that it wanted to roll you out of the bed when you are sleeping. The fridge was fine, the air conditioning great, microwave was fine, the hot water was great, the TV was fine. The hotel breakfast gets a B, because of its a full standard hotel breakfast with warm eggs, breakfast meat, potatoes, oatmeal, and waffles. There is also muffins, breads, and cold cereals. It is a good value compared to other nearby hotels, and I would stay again, but I am concerned about the lack of maintenance. They recently added a $6/night parking fee.

Had a restful time. Clean room and facility.

Exceptional

The staff was amazing, breakfast was good. Rooms needed maintenance on shower rods and door locks. Very pricey for what it was.

Exceptional

The room was exceptionally clean and comfortable. The room was everything I expect at a Hampton Inn….BUT they added a charge for parking in their hotel parking lot! Not what I expect when paying $145 for a room in a suburb hotel off the highway!!

Very safe area. Nice clean room. Great breakfast!

Superb

Pleasant

I currently stayed in columbia maryland and my King room i booked had a broken refrigerator. When i went to the desk they put me in a double room which is fine but i reserved the king with handicap shower due to my husband needing to sit to shower. Other than that I had an ok experience

Exceptional

Very good

We have stayed at other Hampton Inns and that is why we chose this hotel. We regret our decision. There was one young man that worked the front desk who was pleasant and helpful with restaurant suggestions.

The breakfast counter wasn’t maintained well so the counter was often dirty and items missing and not replaced until we asked. Only had decaf or light coffee (no medium or dark roast like at other locations) so coffee was always empty, until we asked.

The carpeting in the rooms needs cleaning .

The premium WiFi really was stronger than most Internet connections was better than other facilities. No water in the refrigerator. Would have been good to see 3 bottled waters.

The premium WiFi really was stronger than most Internet connections was better than other facilities. No water in the refrigerator. Would have been good to see 3 bottled waters.

Clean and comfortable room and bed. Very quiet. Staff friendly and efficient. Plan on staying again this summer

Went to room and left within 5 minutes. Despite reserving an accessible room with low bed, was told that none were available. My wife could not get on bed, so we had to drive all the way home that night.

Superb

BE ADVISED THO... A sort of negative surprise for us was when we discovered that toddler swim lessons were being given there on weekdays from 10 to 1. Because we have a developmentally delayed and blind adult son who LOVES to play in the pools, we had called ahead, inquiring about the availability of the pool and making sure there were no planned closures or maintenance. The woman did not mention the swim lessons when we called, nor did the front desk make us aware of them when we checked in. As conscientious adults, we felt pretty inhibited by the tiny tots learning to float and roll...we didn't want to splash or be loud or play Marco Polo (our son's absolute favorite) out of concern we might startle the tots. We briefly walked around in the water before returning to our room. Don't get me wrong, I'm not offended by the presence of the littles. When I spoke with the hotel manager, he assured me that it a was a corporate-sanctioned activity, and that we should be as noisy and splash as much as we wanted. So we did, and no one sucked in too much water from our playing. Baby swim lessons will be on my list of things to check in the future.

Exceptional

It was in such a good area!

Location, breakfast was included and it was good, pool We were there 3 nights and room service never came to our room. We had to keep calling for stuff.

Location, breakfast was included and it was good, pool We were there 3 nights and room service never came to our room. We had to keep calling for stuff.

Superb

I love that you can actually be 18 and up to check-in! It was in such a good area!

Exceptional

Location The ony thing i didn't care for was the room I had a toilet built for a kindergarten eraser, being 71 i found it difficult use it , getting up was difficult oh the room? 321

Location The ony thing i didn't care for was the room I had a toilet built for a kindergarten eraser, being 71 i found it difficult use it , getting up was difficult oh the room? 321

Safe and easy

Brandon was not helpful, coffee was horrible plenty of parking

I don't like that you have to pay for parking. It appeared that some guests did not, so I am not sure it was mandatory.

Brandon was useless and gave us a hard time upon check in Landscaper at 7:20am with the blowers, the backup alarm from a truck at 5:40am

Brandon was useless and gave us a hard time upon check in Landscaper at 7:20am with the blowers, the backup alarm from a truck at 5:40am

Good

Exceptional

Exceptional

Bed was not comfortable, and very little shampoo in the bottle.

Easy to get to and liked the breakfast. Bed was not comfortable, and very little shampoo in the bottle.

Clean, quiet, great location.

It was good and I really liked the hours for the breakfast. The front desk person when we checked in was very helpful especially when we complained about the condition of our room. We were moved to another room.

The front desk person when we checked in was very helpful especially when we complained about the condition of our room. We were moved to another room.

Great stay. Everything was clean and breakfast was standard fare but fresh.

It was okay, everything was clean Bed wasn't very comfortable, the breakfast was really pretty bad. The shower curtain rod was broken so the shower curtain just fell to the middle and didn't cover everything.

It was okay, everything was clean Bed wasn't very comfortable, the breakfast was really pretty bad. The shower curtain rod was broken so the shower curtain just fell to the middle and didn't cover everything.

Clean, friendly staff Beds and pillows very uncomfortable.

Clean, friendly staff Beds and pillows very uncomfortable.

Breakfast : for hot: waffles and coffee were good but eggs and bacon, not. Room was worn and out of shampoo but they filled it upon asking. Front staff well trained and efficient. It was fine but becoming worn.

The staff was wonderful. For the price I paid and the condition of the room, it wasn’t worth what you charged. The staff was courteous and professional. The room had stains all over the carpet. The sink was clogged. There was hair in the bathroom and the shower curtain was broken.

Bad

The staff was wonderful. For the price I paid and the condition of the room, it wasn’t worth what you charged. The staff was courteous and professional. The room had stains all over the carpet. The sink was clogged. There was hair in the bathroom and the shower curtain was broken.

Great breakfast. Room was spotless and very comfortable. Close proximity to my family. Repeat customer

The rooms were clean . With our own coffee station. Mini fridge and microwave come in handy.We stay 4 nights. You have maid servive ever other day. Breakfast was fully stocked. Had coffee , tea and juice . Now the front desk we had to wait some on staff. Of course around check in time 3, We arrived around 5, they were there. But the people were friendly and respectful.

The staff at Hampton Inn was exceptional. Everyone we encountered was so helpful and went beyond what most staff provide. This is true from check-in to breakfast to housekeeping to checkout. Nothing comes to mind.

Nothing comes to mind.

I always enjoy my stay when I visit these different places. You can sleep practically anywhere. These rooms are built for rest.

We booked a king room and were switched to two queens. Room cleanliness is going down hill from previous stays. Windows were filthy. The chair was also not very clean.

Stayed before and was great this time also.

Breakfast ok. Liked pool but it didn’t open till 9:00 a.m. - would have liked to swim earlier. I was charged for parking this time. Previous 3 stays I was not charged. The parking was an outside lot, unassigned spot, not covered and I parked my car myself. I don’t think this warrants being charged. No literature in room for tv instructions. No literature for pool hours. No literature at all.

Hot water and a good shower. Clean comfortable bed.

The pool was beautiful. The breakfast and the gym. NA

Coffee and hot water only sporadically available

The key didn’t work with the pool door. Enough parking spots. Great breakfast. Friendly staff

The room was comfortable and clean.

Staff was attentive and excellent service

The staff were extremely kind and accommodating. All of our interactions with multiple people were polite and friendly. The hotel offers many amenities including updated TVs, multiple outlets, and several lighting options. Everything was very clean, including the pool! We had multiple children swimming and tracking water through the lobby and they were so patient about it! Super convenient location. Honestly, no complaints from us!

I was expecting a hot tub or at least a tub in my room however there was neither however that could be me not looking properly so just make sure to call and ask if you also need a bathtub

Nice ,clean room and staff were very nice and accommodating.

Early check in Breakfast was good first day but second they ran out of things and juice machine was broke and nothing to replace

The breakfast was great with make your own waffles, eggs, sausage and potatos. Room was clean and the bed was comfy.

Predictably comfortable and clean hotel with helpful staff

We were very disappointed with the bedding. The actual bed was so low to the floor (there was no box spring) and the pillows were subpar, there were no additional pillows available in the room, which is normally standard in most hotels we've stayed in the past. The staff was very polite and helpful, although we did not complain about the bedding to anyone.

Close location to my event. Good price. This was my second time in this hotel.

Breakfast was fresh. House keeping never came and we stayed for 2 days. Otherwise, good.

Staff was friendly. Breakfast was standard hotel fare, nothing to write home about.

The breakfast was good and decent Mattress seems and feels old and bathtub looks unclean

Space was small. But feel comfortable.

Lobby, hotel room, pool, and lot were very clean. Breakfast was great. Staff were great and friendly. Overall great stay

Check in was smooth and room was clean

Everything was perfect. Very nice staff. Room was spotless, bed was comfortable

We checked in on a Tuesday night & checked out Saturday morning - we had no room service

Staff was friendly and helpful. The room was clean and comfortable. The staff for the morning breakfast was excellent, keep all entries full and warm. Very pleasant and helpful

They add a 6$ a day parking fee for you to park your car on their lot.

conveniently located from the airport,Whasington DC and Annapolis and great choise for families. Friendly staff

very clean. staff was super friendly! I really enjoyed my stay

N/a

Everything went great

Clean room, wonderful front desk!

The pool was closed, the handle to turn the water on in the bath tub was broken. Had to move to another room

Good

Additional fees

The cost of a bottle of water. At least a bottle of water should be complimentary

The room was clean and comfortable. The staff was very friendly and helpful. My rating is not excellent, because one of the elevators makes loud noise. The elevator certificate expired in 2025

The room was very good, the the toilet paper rack was broken. The tv was missing MSNBC, though only mediocre news programming available. We made our reservation through Expedia, which was terrible.

No door mechanisms on my door

The staff were nice Too many things to name but it is a disgusting hotel and they charge for parking, they also charge a $150 "incidentals" fee in addition to the room fee that I have not seen credited back to my credit card yet, as promised. Stay far far away from this nasty place.

I had my whole football team of 25 players and 7 Coaches that all stayed and we were all very comfortable at the hote!!! The staff was very friendly, accommodating and pleasant to work with!!!

Front entrance could be better landscaped.

There was a weird smell in the room

Clean and updated and convenient location

Excellent location; facilities were clean and comfortable.

Room was clean. The bathtub is quite small; otherwise, it's a very nice hotel. I was charged $6 as incidental even though the hotel didn't specify what it was for.

There are not enough dinning places to select.

Cleaniness Nothing

Hotel and Staff was amazing!

Everything was great except that the pool was closed...which is why I chose this hotel. I checked out after one night, but was still charged for 3 days of parking.

The only bad thing was that most of the TV channels didn’t work on the last day that was Sunday. They didn’t hav3 anyone to fix it being Sunday. They did offer giving us a different room though.

Very nice, spacious room. Pleasant staff. The on-site groceries I feel should be a courtesy to the guests, not a money-making endeavor.

Courteous staff, very clean room, and the quiet. It was lovely. Thanks.

Staff was really nice. Room was close to the lobby, so was able to hear the music through the walls. But overall decent experience

Room was fine; nice breakfast (all the hot food was hot!) Staff were friendly.

Yes

The room was very clean. The bathroom while it was clean, I would say it was ok, but not the best. Overall, I recommend staying here as it was great for the value.

The staff—Brandon H in particular, was great!

Room was nice and clean. Quiet. Good location. Breakfast was overcooked and/or was old/reheated.

The TV did not work in the room . They guarantee satisfaction but would not credit me for the inconvenience because I told them at checkout. I did not want someone in the room when I wasn’t there and I had Doctor appointments so I couldn’t be in the room . I would like to be reimbursed for the tv not working . Thank you.

room was clean. fresh towels were present.

It was a pleasant trip

Very clean

The room was very clean, and the entire place was well-maintained. The breakfast was great! However, there’s a $6 daily parking fee. I stayed for only two nights, so it wasn’t a big deal, but for guests staying longer, it could add up. If you don’t want to pay the $6 daily parking fee, this might not be the right place for you. Especially for those staying several days, it might be better to look for a hotel that offers free parking.

Yes nothing special

This is quite possibly the cleanest hotel I've ever stayed at. They room smelled wonderfully clean. The staff was amazing and text me to check and make sure I didn't need anything. Their service is hands down the best. You can tell they care about their hotel, it's staff and the customers. Will stay here again! And because of this Hampton, I am now than likely going to stay at others!

.

The bathroom was not clean but we didn't realize that until bedtime. Staff was very kind at check in and out.

Never had any breakfast. Too busy.

Clean room

Breakfast was excellent

Clean room. Room was very good.

All staff were friendly and helpful. The hotel was very clean, workers were constantly cleaning

Our stay was very relaxing while in the hotel. The room was clean, the staff were very helpful, and the beds were very comfy. The only negative thing I have to say is that the breakfast was just ok.

Clean. Trying to charge $40 for an early check in before 2 seems a bit excessive

Good

Very pleased

Staff wax amazing as usual. I love staying here. Also they gave us a room especially designed for my daughter who is HoH and that eased my anxiety a ton. I will always stay here.

The bed was absolutely horrible; sat very low to the ground. Not something I would expect at a Hampton Inn hotel.

Staff was very friendly. Breakfast was great! We were close to the city without being right there.

Several options for breakfast. Excellent variety.

Large room that was clean and service was good. No complaints

Always like staying at a Hampton Inn, rooms were basically clean my only complaint, we were there for two nights, we had to call for clean towels, which they came right away, but room was not replenish with TP or tissues and trash was not emptied, overall, I think the hotel could use a refresh, staff was great, no complaints there.

Some poor soul woke up this morning with no wheels on their Honda Civic... at least they left it on concrete blocks... happened after 11pm sometime

I did not get two queens as I paid for in my confirmation. How will I be compensated. My cousin had to crawl on the ground on the sidewalk and up the steps because there was no ramp at the door in the back of the hotel near the last available parking space.

The bed was great, the staff was friendly, the breakfast was hearty.

Clean, comfortable room. King size bed was the right firmness. Nice breakfast included. This is our preferred place when visiting our grandchildren

This was a great place for my dog to stay with me. There were several doggy poop bag supply stations outside the hotel. The hotel neighborhood had sidewalks on both sides of street to walk my dog. The $75 rate for my dog’s entire 5 day stay with me was very reasonable.

Good

Great place to stay and very close to Merriweather.

D

The flush in the toilet was broken, yet the room was still allocated to me. The iron provided in the room was completely non-functional. The face wash sink was clogged, and water would not drain properly. The bathtub had the same issue—water was not flowing at all. Breakfast was supposed to be served from 6:00 AM to 9:00 AM, but when I went at 7:10 AM, there was nothing available. There was no provision for water in the rooms or even on the floors; only a single location in the entire hotel provided it. I even have photos of these issues to support my experience. For a brand like Hampton, I expected at least basic facilities to be in working condition, but unfortunately, this property failed on nearly every count. I would strongly advise others to reconsider before booking here, as it could turn into a very unpleasant stay.

Inconvenience with

The key machine was broken, so it was a bit of a struggle to get a key to our room (couldn't get 2), the credit card machine wasn't working so it was really hard to check in (but at least it got us out of paying for the unexpected parking fee that wasn't advertised on Expedia), and the kitchen was out of order, so their was no breakfast/coffee which was really disappointing. The staff were really nice, though.

Terrible staff. If you lose something here. They don’t care. Terrible Policies

Everything went very well. The staff was very nice!

Great, safe, clean, friendly stay!

Waited until i checked out to charge my card $500 for smoking in the room yet NOONE in my party of 7 smokes or vapes at all. Noone even chews tobacco. Called the hotel to tell them a mistake was made and the lady i spoke to told me there's nothing she can do. I asked for a manager and was told NO!!!

Bathtub in disrepair

Nice breakfast, friendly staff, good housekeeping, nice pool, liked having towels available at the pool.

Great location for Merriweather Post Pavilion concerts!!!👍

The room was clean when we got there, liked the breakfast and the tea and coffee in lobby. Cups and tea and coffee in lobby were not always refilled and housekeeping didnt come to our room 2 days in a row

Nice

My go-to hotel for staying in Columbia. Clean, quiet, well maintained, and centrally located. Breakfast is good and gym is well equipped. Note: the $6 parking fee was a surprise.

Breakfast was below average for this level of hotel: pastries that would have been good given 20 seconds of warming in a microwave (but instead they were ice cold and hard as a rock, and there was no microwave in the dining area), scrambled eggs from powder, and bacon that just wasn't right. (Good sausage however!) And the hot water for tea tasted like stale coffee, which is unfortunately all too common these days, because coffee carafes get re-used for hot water.) Overall, this is a very serviceable hotel, and I feel like a manager with a drive to get the small things right could make this a truly 5-star experience.

Although there were signs that they were renovating the property was great. Staff was great. No complaints.

Staff was friendly and welcoming, area was always well lit and clean, the room was a good size and we had a great time

Front desk hosts during our stay were incredibly kind humans, and professional in their handling on seemingly mundane task. Give those 2 women a raise!

Impeccable property with contemporary furniture, attentive staff, large breakfast room with lots of food and seating options. Super comfortable beds and roomy bathroom in guest room.

Staff not easily available

At the checkout desk, there was a sign about a $6 parking fee, but somehow, I avoided that charge, which I appreciated.

It was average. There was a dirty wash rag over the shower. What kind of housekeeping is this?????? Paid premium for substandard service.

Outside and inside facility is clean. Room is clean. Quiet area surrounded by a townhouse neighborhood and another hotel. Breakfast was nice.

Everything was nice and clean.very good breakfast nice area. Chick-fil-A rigth at the corner

Staff not quite as professional as other Hampton Inns

Nice hotel

the room smelled like sweat and the elevators smelled like dog urine and I also saw pee stain in the lobby. hotel needs upgrade and better maintenance.

The staff was wonderful. To a person, they were friendly and helpful. We visit the area every year and stay here.

Clean and staff were friendly

Erin at the front is AMAZING!! Breakfast was good and the rooms are comfortable. I've stayed at this location quite a bit over the last 2 years or so.. Always a great stay! 😊

Great staff clean rooms

Staff friendly and helpful. Room spacious, with frig and microwave! Everything was wonderful I would highly recommend Hampton Inn. Great experience.

Clean

N/a

Room was clean and spacious. Motorized back out screens were great. Had an accessible room. Well equipped but bed was only 18 inches off the floor. I am not in a wheelchair but have significant mobility issues. Getting in and out of the bed was very difficult. Staff said all accessible rooms now have low beds. Not sure what to do in the future

Front desk staff were extremely helpful and friendly.

Skipped breakfast so can’t comment

Great hotel to stay at.

I didnt like the fact when i got to room to take a shower there was no conditioner in bottle in sjower which shojld be checked nefore slmelne checks in

Clean and quiet and relatively close to everything i needed

Short drive to Merriweather Post Pavillion for the M3 festival

.

I checked out early the room smelled of cigar smoke and moldy. I bed cover was dirty. I never took my shoes off because the carpet was filthy. The bed was very low to ground which smelled. I could not even shower there. ..

As soon as we entered, there was a strong unpleasant odor, and my son, who has a dust allergy, couldn't sleep well all night due to constant sneezing. The service and cleanliness were not satisfactory.

My only real issue is that at my check in I stood waiting for a bit for the desk clerk to attend to me as she sat in a room next to the desk watching a show. That's certainly a bad first impression of the facility being that that's the first person the guests encounter. Otherwise, the room was clean as well as the hallways. (Parking semi sucks at night though)

Rooms was spacious.Sheets and towels clean,but room was stinky,not sure why prob the carpet.Front desk stuff very nice. Breakfast.... only 1 toaster not enough for everyone.

The lady who was in charge of breakfast was very nice and always had a smile.

breakfast was good but they had no coffee because the machine broke. They should of went to Dunkin Donuts and bought boxes of coffee already made.

It’s a great place to stay, every time I’m in the area I stay there.

Convenient location. Variety of breakfast selection was good. However, they had NO coffee available for guests. Very disappointed and so were many other guests.

I did not like the fact that i had to oay fir parking.

The breakfast was VERY disappointing. They had no waffle batter and no eggs other than hard boiled. Most hotels have at least bananas, not just green apples and offer bottled water. It also was a little noisy at night. We could hear the people in the next room. It was clean and had plenty of clean towels in the bathroom.

a) why wasn't this outrageous fee disclosed in advance and b) why have it anyway??!! It's totally unacceptable. I've been at hotels all over the country, as well as in many other countries and have never encountered this. When I did get to my room, I found a notice that they provide housekeeping every other day. Not since the pandemic have I seen this. EVERY hotel I've stayed in since 2021 provides daily housekeeping.

Check In was fast and the gentleman at the desk was very kind. The Breakfast was probably one of the best continental breakfasts I have ever had. Beds were comfortable and room was clean. Only one issue I felt may need some attention is the elevator on the right as it moved as door was opening and closing and was a little shaky. Other then that property and stay was geat!

We booked a room because our house is for sale in Columbia, and I booked last minute-the only problem is the pool was closed, that was very disappointing, but other than that everything was fine, thank you!

Really lovely hotel. We had to relocate suddenly from a nearby hotel due to an emergency situation and it was way nicer and a very comfortable place to shake off the terrible experience.

I traveled here with a friend to attend an event in the area. Was so not expecting to pay a per car parking fee of $6/night. Because we traveled separately this was doubled. Can’t believe that wasn’t included on the booking information. On top of that there was a programming problem with the room lock and a few times I could t get into the room. The hotel staff said “there isn’t anyone here who can help with that” so it was a roulette of tapping many many times until the temperamental lock would open the room. Rather disturbing that even the master key of the staff wouldn’t even open it. All in all not an awful stay but I’ll look for other options next time I am traveling in the area

good

It’s very clean

stay here all the time

Was a decent stay. Good breakfast options. Would recommend.

Bathroom a little outdated (toilet too low) but other then that everything was okay.

Excellent, as always.

Everyone was very nice and friendly

Great

It was clean and quiet. Staff was awesome.

While checking on there was presumably a guest who was integrated by members of the local police office. It made check in challenging and prompted me go seek another means to enter the building with my family to avoid the interaction.

Everything

We were sent to a room that was not cleaned and had to wait in the lobby for 20 minutes. Hardly an apology was given for the oversight. We room and hall smelled of marijuana. Our neighbor was noisy and disruptive.

The young lady at the front desk was awesome, she made me feel welcomed.

It was a good experience!

Front desk bed service towels not good tub and not clean never go back this area

It was a good stay and breakfast was good also

Rooms are clean and as described. Breakfast was perfectl, a lot of items to choose from. Not so pet friendly as there is a 75 a night pet fee. Also there is a $6 a night car fee, not sure why?

They did not provide breakfast for us which was one of the reasons why we chose to stay there and they did not comp us anything off the price even though breakfast was not included

Upon checking in we found a note in the elevator stating that there would not be breakfast. We booked the hotel because it had breakfast included. We didn’t even see the sign in the elevator because we used the stairs for some of our trips up and down. The elevator was the only place that notified people. There was also empty bottles in the shower so when we went to shower, there was no shampoo left and the body wash was also empty. The bedding was also very thin and didn’t keep us warm and the pillows had zero support. We were mostly annoyed about the breakfast and lack of communication or effort to rectify the problem.

Comfortable bedding, great room darkening shades, good size refrigerator, great location near shopping centers, friendly staff. However, breakfast was less than mediocre: staff slow to replenish food items, there were no napkins the second day there. Asked staff for napkins and was told “no napkins.” Turkey sausage was inedible. They charge $5 per night for parking even though hotel is located in the suburbs. Didn’t see anyone tending the parking lot either. My husband has a disability. Asked if they charge for handicapped parking and was told yes. Have never heard of such a thing. Very shabby way to treat guests and tarnishes Hilton’s name.

Room were clean and comfortable. Did not care for having to pay $5.00 for parking, but besides that enjoyed stay.

No windows, then room/hallway had a musty smell. Breakfast did not taste good. Eggs were sour, juice were watered down too much. Room could use some improvement, replacing old/yellow trims in bathroom. Was fine for a night of intermediate stay, wouldn’t be able to stay longer

Clean, comfortable, and decorated in great taste. A great place for us to spend a night on a long road trip.

Our stay was fine. The bed pillows need to be replaced as they were super lumpy. They charged us $5 per night to stay in their parking lot - that's a first. Overall, it was okay. Won't stay there again.

Safe and accessible within city limits.

The service, staff and convenience was perfect. Very accommodating! The pool wasn't warm enough for me but it was a cold day outside. But the sheets! So rough and scratchy that i wont go back. Too bad because it has so many good points. Lots of breakfast choices and good coffee availability.

Would stay here again

Clean

Bad

Nice place

Good

Wonderful, clean, friendly staff and good breakfast.

Such a difference in the Friday staff as compared to the Saturday staff. I had called ahead to find out about late check in as our vehicle had broken down out of state. The man answering the phone seemed annoyed that he even had to answer the phone. When we arrived at 10:15pm the woman at the front desk just pointed to the descriptives in our room key sleeve but I noticed she took time to point out and discuss the breakfast area with the gentleman checking in after us. The Saturday morning staff were wonderful! Smiling and greeting us the second we got off the elevator. The breakfast attendant was sweet and joking with all the patrons. The food was great. Our room was spotless and smelled fresh. The area was quiet even by the elevator.

I was disappointed that I had confirmation for 2 queen beds but there was only a king bed available at registration. Also that there is a 5 dollar fee for parking each night. Services have been cut(room cleaning every other day-which is ok but then the guests are charged charged to park in an out door lot. You are providing less room service but are now charging to park. You win on both accounts but customer loses services.

Have stayed several times. Always quiet and restful. Probably the best maintained hotel we stay in.

Good property and staff

There is a 5 dollar a day parking fee

I reserved 16 rooms for 3 nights. Hard to contact the manager. Staff were not polite and kind. They asked parking fee $5/day to my guests.

Superb

Need some work.