Hampton Inn College Park

Everything was great, very nice environment.

WONDERFUL LOCATION, GREAT BREAKFAST AREA AND WAS WONDERFUL

Helpful staff. Pleasant environment

I don’t typically stay at this location while in College Park, but reserved here as my normal hotel was booked due to graduation. I was hesitant because of SOME of the reviews, so I wanted to leave mine to say that I definitely would stay here again, without hesitation . It was clean, comfortable, and the breakfast good with plenty of seating in the dining area. No issues whatsoever.

It was a ok stay for.our need

Very good

So bad

The water was lukewarm. After calling desk I was told run water for 10 min. I did.within 2 days it never improved. I was offer we d to change rooms but didnt see tge point since was water issue was offered to have housekeeping check because no maintenance men working. Front desk asked manager to have money taken off bill and was told no

The water was lukewarm. After calling desk I was told run water for 10 min. I did.within 2 days it never improved. I was offer we d to change rooms but didnt see tge point since was water issue was offered to have housekeeping check because no maintenance men working. Front desk asked manager to have money taken off bill and was told no

Laundry facilities ruined several items of our clothing. Set machine to cold and it used HOT water. Front desk had no supplies or quarters for the machine. "Personal items" section at from desk was completely empty when all i.needed was a single band aid.

location n/a

n/a

Superb

The breakfast.

Clean bathroom, clean bedding, comfortable bed, and clean room The breakfast.

Nice hotel. The hotel was clean, good breakfast and friendly service

It was good. Exactly as expected. Good value

Superb

The breakfast was good. Everything was so clean and staff very friendly...

Hampton Inn emailed us a confirmation April 10th at 12:30PM for 4/13 to 4/15. They emailed us on Monday April 13th at 4:45PM and told us we were cancelled because they were overbooked. We are touring DC and now left with no room for the next 2 days. On April 14th at 2:58AM they charged us a $204.87 cancellation fee for not showing up. If I didn't have charge card alerts active, I would not have known until my charge card statement was available. We complained to Hampton Inn and are still waiting for a refund. If I had cancelled, I would be charged $204.87. But when Hampton Inn cancels its sorry, good luck finding somewhere to stay.

I requested to have a quiet room. Thankfully I was put on the 5th floor, but unfortunately it was on the side of the building closest to the intersection. I did not hear people in the hotel, but the road nose was very loud and I could hear the ice machine that was also near by. The ice machine on that floor was older and did not dispense ice even though it made a lot of noise. The ice machine on the next floor was newer and worked. Staff was friendly. The breakfast was nice. My son was disappointed that they only served sausage all weekend and no bacon, but I thought it was still nice to have eggs and a meat along with waffles. The bed was very hard and my body was sore from sleeping on it. We stayed here because it was close to the college and had breakfast and we got a good deal. If we got a good deal we would probably stay here again, but bring something to sleep on and request a room on the even side.

Well kept hotel and good service

Clean room, provides towels, all shower needs and they have breakfast, parking is convenient. Staff need is minimal but available if you need them which is nice!

Room was cozy. No luggage carts to be found,checked every floor. Had to wake up early on check out morning,to find a luggage cart. And the tires needed air. And our 5th floor ice machine didn't work.

Room was cozy. No luggage carts to be found,checked every floor. Had to wake up early on check out morning,to find a luggage cart. And the tires needed air. And our 5th floor ice machine didn't work.

Very good

Pretty good value for the area. My only complaint was the breakfast, it was not very good. The cereal and make your own waffles were good but the bacon and omelets were not very good. Just like most hotel chains they have really cut back on the quality of their breakfast offerings.

Reasonable stay

Reasonable stay

My room had a very odd Jacuzzi with no door between the room and the tub, as well as two mini fridges.

clean room, good location, free breakfast, self park and good value

Fresh coffee Bed sheets

The coffee was fresh everyday The bed sheets had 1 spot

N/A

Fresh coffee Bed sheets

Passable

The coffee was fresh everyday The bed sheets had 1 spot

Very delicious and a very good variety Killed multiple bugs in my room first night(roach, stinkbug, centipede and a spider) cobwebs in the corners.

I was tired after driving 5 hours and I got there to check in and there was a lot of people waiting in line I lined up waiting to check in and Ali ignored me and called another person that arrived five minutes after me. I was so upset because he didn’t even noticed me waiting in line. The lobby stinks like pee and the elevator too. My room was 609 and the keys didn’t work so I went downstairs and I was given another key. The room wasn’t clean good I found a piece of glass in the floor, hair on the shower and the shower head with mold Ali staff ignored me because I’m Hispanic and my room wasn’t clean enough. The next morning it was so early for the cleaning staff to be vacuuming the other rooms.

Very delicious and a very good variety Killed multiple bugs in my room first night(roach, stinkbug, centipede and a spider) cobwebs in the corners.

I was tired after driving 5 hours and I got there to check in and there was a lot of people waiting in line I lined up waiting to check in and Ali ignored me and called another person that arrived five minutes after me. I was so upset because he didn’t even noticed me waiting in line. The lobby stinks like pee and the elevator too. My room was 609 and the keys didn’t work so I went downstairs and I was given another key. The room wasn’t clean good I found a piece of glass in the floor, hair on the shower and the shower head with mold Ali staff ignored me because I’m Hispanic and my room wasn’t clean enough. The next morning it was so early for the cleaning staff to be vacuuming the other rooms.

The hotel is close to Amtrak. I arrived at 11am. A room wasn’t available at that moment which was ok. I just stayed in my sister’s room. The woman at the front desk told me when a room was available she would let me know. Around 1:30 I called and spoke to a man who told me, he would call me back after dealing with a customer. He checked in two people, while my mom was downstairs checking in my brother. She made me come down, and the guy explained he forgot to call me back. People was checked it before me and I had been waiting since 11am . That was very poor customer service. Also they need to learn better. My sister’s room had to be changed because the sheets were very badly stained with yellow marks. My sheets had little stained on it as well on the other end of the bed. I did show it to the cleaning lady on my floor. She said they were clean but had a mark that doesn’t come out. New sheets should be order when that happens. I sleep on a hospital bed pad so I was ok. I also bring my own pillow cases.

The hotel is close to Amtrak. I arrived at 11am. A room wasn’t available at that moment which was ok. I just stayed in my sister’s room. The woman at the front desk told me when a room was available she would let me know. Around 1:30 I called and spoke to a man who told me, he would call me back after dealing with a customer. He checked in two people, while my mom was downstairs checking in my brother. She made me come down, and the guy explained he forgot to call me back. People was checked it before me and I had been waiting since 11am . That was very poor customer service. Also they need to learn better. My sister’s room had to be changed because the sheets were very badly stained with yellow marks. My sheets had little stained on it as well on the other end of the bed. I did show it to the cleaning lady on my floor. She said they were clean but had a mark that doesn’t come out. New sheets should be order when that happens. I sleep on a hospital bed pad so I was ok. I also bring my own pillow cases.

Breakfast was great

Clean rooms. Good breakfast. Staff was friendly.

Very good

Standard hotel breakfast done well, room was immaculate, friendly staff!

Fresh breakfast clean rooms.

Clean. The mattress in our room was terrible. Breakfast was quite good. They ran out of teas that had caffeine. There was plenty of give and take but I don’t think it will be my first choice next time we come back into town despite the location.

All good ??

Not one thing!

The free breakfast was really good. And the staff was nice and helpful. The hotel room was nice and clean. The bed was comfortable too!

Good place

it was great location and amenities

Breakfast was amazing and the location was extremely central. Highly recommended for anyone traveling to DC but not wanting to stay in DC yet wanting accessibility! Only thing that was negative about my experience was the fire alarm going off in the middle of the night with no type of incentives for the disruption. Really disturbed my rest for the next day I had ahead, but I know that wasn't something they could prevent :) Also, the doors did not seem the most secure, as a female traveler, safety is important. Thankfully, the staff was attentive and responsive so there were no issues.

The bed was comfortable. The big window in the bathroom was unnecessary. There was a draft coming in from the window. The spa tub was dirty. My lady could not even enjoy it for her birthday.

Very good. The room and bathroom were clean and the bed was comfortable. Nice experience.

Mold smell.

Great value for money and good breakfast

Dirty linen unresolved…lack of attentiveness, poor service during breakfast.

The bed could be firmer.

The size of the room

Ok

The breakfast was good, room was cleaning.

The breakfast was good, room was cleaning.

The staff were helpful. The breakfast was good. I also liked the cookies after hours. The coffee and tea bar was nice. The wheels on the room cart was barely working. Probably need a couple more room carts. The canister that was just for water on the coffee and tea bar strongly tasted of coffee and wasn't usable for tea or hot chocolate.

Cleanliness, killed a roach ? in the bathroom first night

Perfectly located near the interstate other convenient spots for food, grocery shopping, etc.

Perfectly located near the interstate other convenient spots for food, grocery shopping, etc.

Expedia messed up on overbooking our ideal room (king bed), so we took a double bed room instead. Besides that hiccup our stay was pretty much perfect. Great staff, the breakfast offerings were good, clean rooms and common areas. We plan on using them again when we come back to the area.

Expedia messed up on overbooking our ideal room (king bed), so we took a double bed room instead. Besides that hiccup our stay was pretty much perfect. Great staff, the breakfast offerings were good, clean rooms and common areas. We plan on using them again when we come back to the area.

Clean rooms great staff

Clean rooms great staff

I was late for breakfast There was no television service on the property and we weren't notified before we got there ,check in time was3pmwe got there approximately 6pm so there was adequate time to be notified. Bed covers torn.

The staff was very accommodating

The staff was very accommodating

It was ok

It was ok

i lived everything about it .

very good.

very good.

Dirty rooms

Dirty rooms

Great rooms and staff

Great rooms and staff

Great

Great

Yes

Yes

The hotel manager was amazing. Hotels.com says the hotel has rollaway beds, but they do not. This effected our stay, but the hotel manager made sure my family was accommodated. The rooms were clean and the breakfast was good, even offering non-pork options!

The hotel manager was amazing. Hotels.com says the hotel has rollaway beds, but they do not. This effected our stay, but the hotel manager made sure my family was accommodated. The rooms were clean and the breakfast was good, even offering non-pork options!

This ia my new go to spot when in College Park. Great service all around clean & comfortable.

This ia my new go to spot when in College Park. Great service all around clean & comfortable.

I had seen a roach crawling on the nightstand and in the kitchen it was roaches where they didn’t clean the kitchen sanitize the room very well. I will not be staying there again and I used to stay there all the time.

I had seen a roach crawling on the nightstand and in the kitchen it was roaches where they didn’t clean the kitchen sanitize the room very well. I will not be staying there again and I used to stay there all the time.

was good

was good

Great

Great

Clean room and good breakfast

Clean room and good breakfast

Room was clean, we liked it. However the room may get really warm at night, we got a cough crisis due to the heat on the first night.

Room was clean, we liked it. However the room may get really warm at night, we got a cough crisis due to the heat on the first night.

Broken toilets, bugs in rooms,

Broken toilets, bugs in rooms,

I stay here often

I stay here often

There are active bed bugs in room 202.

There are active bed bugs in room 202.

Good place

Good place

I had leak in my bedroom

I had leak in my bedroom

Clean room, good breakfast. Just as expected from Hilton

Clean room, good breakfast. Just as expected from Hilton

Had room with jacuzzi tub. Everything was excellent!

Had room with jacuzzi tub. Everything was excellent!

Goooooooood

Goooooooood

It was a good stay clean room, easy parking, free breakfast. My only complaint was that the bathroom toilet would not flush and kept overflowing, spilling all over there floor.

It was a good stay clean room, easy parking, free breakfast. My only complaint was that the bathroom toilet would not flush and kept overflowing, spilling all over there floor.

We were happy with our stay

We were happy with our stay

Staff was nice, spacious room, easy parking. Thank you!!!

Staff was nice, spacious room, easy parking. Thank you!!!

Hotel charge my card multiple times for transaction that I did not make would not let me speak to a supervisor.

Hotel charge my card multiple times for transaction that I did not make would not let me speak to a supervisor.

The hotel that was very rude. They were informed of my departure date and time and every day somebody was knocking on my door asked me was I checking out? I called down to the front desk. I asked him to please inform the housekeeping department that I was not checking out until Tuesday, September 2 and still even after calling to the front desk and being told that they would inform the housekeeping department they still Were knocking on the door several times after that phone calls at 12 in the morning asking me if I was even at the hotel when I had already been checked in and receive my keys, just very unprofessional

The hotel that was very rude. They were informed of my departure date and time and every day somebody was knocking on my door asked me was I checking out? I called down to the front desk. I asked him to please inform the housekeeping department that I was not checking out until Tuesday, September 2 and still even after calling to the front desk and being told that they would inform the housekeeping department they still Were knocking on the door several times after that phone calls at 12 in the morning asking me if I was even at the hotel when I had already been checked in and receive my keys, just very unprofessional

Beds were hard pillows flat as hot cakes

Beds were hard pillows flat as hot cakes

Great

Great

Nice place

Nice place

Staff was amazing

Staff was amazing

Staff was very nice, welcoming, and accommodating. The property was clean overall. The rooms were a bit on the small size but got the job done. Bed was comfortable with adequate bedding. The continental breakfast was much appreciated and had decent selections to accommodate everyone’s needs and preferences. We were a bit disappointed that the gym was closed during our stay, as the proximity of the gym was one of our reasons for booking this particular property. As for the surrounding area, lots of bars and restaurants within walking distance. We would stay again.

Staff was very nice, welcoming, and accommodating. The property was clean overall. The rooms were a bit on the small size but got the job done. Bed was comfortable with adequate bedding. The continental breakfast was much appreciated and had decent selections to accommodate everyone’s needs and preferences. We were a bit disappointed that the gym was closed during our stay, as the proximity of the gym was one of our reasons for booking this particular property. As for the surrounding area, lots of bars and restaurants within walking distance. We would stay again.

Expedia had it as having free roll away beds, the hotel says they do not offer them. The ice machine on the 3rd floor did not work and when I asked which ice machines worked she told me to go to each floor until I found 1 that did work. I tried calling the front desk and nobody answered the first night we were there..

Expedia had it as having free roll away beds, the hotel says they do not offer them. The ice machine on the 3rd floor did not work and when I asked which ice machines worked she told me to go to each floor until I found 1 that did work. I tried calling the front desk and nobody answered the first night we were there..

I was very disappointed with our recent stay. Unfortunately, the room and overall condition of the property did not meet expectations. Upon arrival, we noticed several issues right away. The room had a strong mildew odor, the fire detector was hanging off the wall, and the window curtains were held up with duct tape. The bathroom had visible mold, and the sink area emitted hot air through a vent, making it just as uncomfortable as the overly warm hallways and elevator. The hotel’s gym was out of service due to flooding, some of the ice machines were not working, and there is no pool on-site, something that was not made clear at the time of booking. The entryway also had noticeable water leaks, and plaster was falling from the ceiling. We even experienced a brief power outage during our stay. I’ve attempted to contact Hilton multiple times regarding these concerns and have not received a response from the property manager for over two weeks, which has only added to the frustration. Overall, this stay fell far below the standard I expect from a Hilton property. I hope these issues are addressed quickly to ensure future guests have a better experience.

I was very disappointed with our recent stay. Unfortunately, the room and overall condition of the property did not meet expectations. Upon arrival, we noticed several issues right away. The room had a strong mildew odor, the fire detector was hanging off the wall, and the window curtains were held up with duct tape. The bathroom had visible mold, and the sink area emitted hot air through a vent, making it just as uncomfortable as the overly warm hallways and elevator. The hotel’s gym was out of service due to flooding, some of the ice machines were not working, and there is no pool on-site, something that was not made clear at the time of booking. The entryway also had noticeable water leaks, and plaster was falling from the ceiling. We even experienced a brief power outage during our stay. I’ve attempted to contact Hilton multiple times regarding these concerns and have not received a response from the property manager for over two weeks, which has only added to the frustration. Overall, this stay fell far below the standard I expect from a Hilton property. I hope these issues are addressed quickly to ensure future guests have a better experience.

The room was supposed to house 5 guests, yet there were only four beds. Property lobby smelled wet, room had roaches, and microwave was smoking after 1 minute warm up. Rooms smelled of roaches, and old cabinets.

The room was supposed to house 5 guests, yet there were only four beds. Property lobby smelled wet, room had roaches, and microwave was smoking after 1 minute warm up. Rooms smelled of roaches, and old cabinets.

I know there has been a lot of rain but this was a safety hazard.

I know there has been a lot of rain but this was a safety hazard.

Nice staff, very convenient.

Nice staff, very convenient.

Clean room and excellent breakfast.

Clean room and excellent breakfast.

Good

Good

Free parking and free breakfast.

Free parking and free breakfast.

The only knock was how often they clean the room - we checked in on Monday, and had to ask for service on Friday. Not so much that we need cleaning, but fresh towels, toilet paper and garbage removal. If staying here, just request cleaning sevice every other day if needed. The staff was friendly, and was pleasant to interact with. The hotel is conveniently located if you need to split time between Baltimore and DC.

The only knock was how often they clean the room - we checked in on Monday, and had to ask for service on Friday. Not so much that we need cleaning, but fresh towels, toilet paper and garbage removal. If staying here, just request cleaning sevice every other day if needed. The staff was friendly, and was pleasant to interact with. The hotel is conveniently located if you need to split time between Baltimore and DC.

Friendly staff and clean rooms

Friendly staff and clean rooms

It was a nice hotel. The staff was very friendly and welcoming. The room was very spacious and clean with a kitchenette. I would consider staying here again.

It was a nice hotel. The staff was very friendly and welcoming. The room was very spacious and clean with a kitchenette. I would consider staying here again.

Very nice hotel. Breakfast was good. Just no pool.

Very nice hotel. Breakfast was good. Just no pool.

This property is always under construction. For two years we have visited this property it has something always being fixed and redone but the dust and mess should be compensated but instead they charge a premium.

This property is always under construction. For two years we have visited this property it has something always being fixed and redone but the dust and mess should be compensated but instead they charge a premium.

Safe very friendly and breakfast was excellent

Safe very friendly and breakfast was excellent

Had a weird smell and was dated and worn.

Had a weird smell and was dated and worn.

Oddly, I called the Hotel several times before arrival and no-one ever answered the phone.... Also I didn't like not being able to speak with a person when making the reservation.

Oddly, I called the Hotel several times before arrival and no-one ever answered the phone.... Also I didn't like not being able to speak with a person when making the reservation.

Great stay!

Great stay!

Clean, quiet, good breakfast.

Clean, quiet, good breakfast.

Everything was cool.

Everything was cool.

No complaints and bed was very comfortable. Breakfast was very nice and staff was very helpful.

No complaints and bed was very comfortable. Breakfast was very nice and staff was very helpful.

Hotel For The price

Hotel For The price

Needs to have some repairs done.

Needs to have some repairs done.

Would not let us cancel reservation. Had major family emergency. Will never stay at Hampton or use Travelocity again

Would not let us cancel reservation. Had major family emergency. Will never stay at Hampton or use Travelocity again

Convenient

Convenient

Great hotel

Great hotel

Staff were all lovely, friendly, and helpful, no matter what time of day.

Staff were all lovely, friendly, and helpful, no matter what time of day.

Staff was really friendly. The hotel was close to places to eat and college park. Only issue was the parking lot could have been cleared better of snow.

Staff was really friendly. The hotel was close to places to eat and college park. Only issue was the parking lot could have been cleared better of snow.

Nice location, quiet and very convenient

Nice location, quiet and very convenient

I booked my room through Orbitz and they NEVER sent the reservation to the motel. The staff at the motel was not willing to assist me in ANY way. I will NEVER use your company again and will never stay at that motel again. Good riddance you both are disgraceful.

I booked my room through Orbitz and they NEVER sent the reservation to the motel. The staff at the motel was not willing to assist me in ANY way. I will NEVER use your company again and will never stay at that motel again. Good riddance you both are disgraceful.

Very friendly staff, but the hotel seems old and not maintained. We had problem with the Heating freezing the first night. Repaired and still it did not work properly. Very hot second night. Were finally assigned a new room with no problems for the third night.

Very friendly staff, but the hotel seems old and not maintained. We had problem with the Heating freezing the first night. Repaired and still it did not work properly. Very hot second night. Were finally assigned a new room with no problems for the third night.

Stayed in king suite-was perfect! The price made it even better. Traveled for a 4 day weekend sporting event with high schooler and my husband. The kitchen was not stocked (no big deal, able to use plates and utensils from buffet breakfast). Much more space than the pictures show, very comfortable, bathroom was large with separate sink which made for easier mornings. Daughter said the gym was one of the best for the money she’s ever used. TVs in both bedroom and living area made it very relaxing in between events. Full size fridge and microwave. Neighborhood was good, especially compared to our past experiences over the last two years in the university area.

Stayed in king suite-was perfect! The price made it even better. Traveled for a 4 day weekend sporting event with high schooler and my husband. The kitchen was not stocked (no big deal, able to use plates and utensils from buffet breakfast). Much more space than the pictures show, very comfortable, bathroom was large with separate sink which made for easier mornings. Daughter said the gym was one of the best for the money she’s ever used. TVs in both bedroom and living area made it very relaxing in between events. Full size fridge and microwave. Neighborhood was good, especially compared to our past experiences over the last two years in the university area.

Good experience overall

Good experience overall

Well the only thing u need after a long day if work is a hot shower and there was no hot water

Well the only thing u need after a long day if work is a hot shower and there was no hot water

It is an excellent hotel

It is an excellent hotel

Nice customer service

Nice customer service

Excellent overall!!!

Excellent overall!!!

Great customer service

Great customer service

The workers were courteous. The breakfast was delicious and the room was very clean and quiet.

The workers were courteous. The breakfast was delicious and the room was very clean and quiet.

Breakfast was very good and our room was perfect!

Breakfast was very good and our room was perfect!

A

A

Rooms are not sound proof so you can hear hall & street noise. Comfortable bed, sofa, microwave & refrigerator.

Great hotel overall , clean, great location but shower hardware was not well maintained. Shower nozzle didn’t stay in position and shower diverted valve handle had fallen off.

Great spot to stay

Super outdated hotel. The rooms had actual ACs in them that were too close to the bed and loud. Kitchen was very outdated as well. Aside from the property, it was fine. The breakfast was great and the staff was nice. We were also able to bring our dog which was a plus.

Liked

Was very impressed with my stay very clean , staff was friendly totally would stay again ,

No review to give. Person got COVID, had to cancel all travel plans, and even with more than 48hr notice, no refund or any form of compensation was offered. Will not book with this hotel ever again. This may be a wonderful hotel, I suppose I’ll never really find out to give fair review.

Great place

You have to join Hilton Rewards to get “Free Internet” and the internet was so slow I reverted to using my 5G phone to connect my tablet. Also, I couldn’t project my streaming service from my phone. Technology wise, not good, but room, building & breakfast were fine.

The staff was helpful, the breakfast was delicious and the rooms were very comfortable.

Midnight Staff was rude, did not address any concerns. Room had a loud noise all night, from the aircondirioner. After driving 12 hrs I needed to rest , could not sleep. No parking.

My stay with this particular hotel for the past 5 weeks has been horrible. To the point I have opened a complaint case with Hilton's Corporate office and if there is no resolution at that point, I will be contacting the better business bureau. The staff there is horrible to say the least. They have a staff person Sue that was very dismissive and rude. If I did nt have a membership to stay at other Hilton establishments, I would never recommend the Hilton. Marriott is moving higher on my list after this experience.

The staff was very helpful. I would stay there again.

I can never recommend this hotel to my love ones. Great facility with poor management. No staff available when needed, Room care very ridiculous, I spend 3 night couldn't get Room cleaned, even a tower to bath. Whenever I called the front desk, they will be like ok we are coming, and no one will show up. They're even understaffed. In my presence, one staff member felt off and was rushed to the hospital. Apparently, she has worked for more than 16 hours. I would have loved to attached pictorial of my room after 2 days, no room service.

Good breakfast.

The room overall was nice. Unfortunately, there were a couple of issues that made our stay difficult. First of all, the room description said that it slept 5. The indication was that both the couch and the smaller chair in the room were pullouts. Only the couch was. Not sure where fifth person sleeps? Second…the air conditioning was loud and it never cooled off. We woke up earlier than planned to just get on the road. This lack of attention to detail is not what we’ve come to experience at a Hampton Inn. Great staff…but we were left a little sleepless.

Friendly staff, smooth check-in, clean rooms, we loved amenities the provided. Will recommend the hotel.

First time there..it was a good experience.

We booked and paid a suite, but was given a regular room.

Property was clean and staff was nice. Property does need updating but overall okay.

Location convenient to Greenbelt Metro Station (short drive by car).

It was wonderful!!! Great staff: friendly and kind, and accommodating. Great breakfast! Clean room! We would stay here again. Thank you!

Overall great stay

Overall the property was nice and easy to park a full size truck

WiFi was so so. Room was clean and comfortable. Breakfast was good.

The pillows are not good at all. They need an upgrade. We asked for more pillows but they were very uncomfortable.

I was concerned that the lobby was under repair and we did not know until we arrived.

Short. One night. Front desk employee was very friendly and made us feel very welcomed at the Hampton Inn

April 2024: Hotel is under renovation, just be aware. Staff is making do, but some accomplishments are not fully available. Toilet in room 310 ran continuously. Thankful our stay was limited to just an overnight stay.

The hotel is being renovated with fairly extensive construction taking place. I was surprised that the hotel was even offering rooms. I will not stay there again.

I wish I knew the lobby and fitness room were under construction. We have stayed there many time. It’s always a fine experience.

My family and I travel for work. My teen boys stay at hotels a lot. I gage the hotel based on their rating, because they're very critical. They said this hotel is 6 out of 10. We stayed in a king suite one bedroom suite. Our complaints are the bathroom should be between the living area and the bedroom. Also, there is only a microwave, but large fridge and a mini fridge. They have a small selection for breakfast. It's enough to be satisfied. We will stay again. They are under construction, but that didn't bother us.

Heavy construction during our stay. Extremely limited breakfast, limited parking, no ice in the hotel. If I had a do over, there's plenty of other options around this price point in the area.

All Staff were professional, approachable, friendly and courteous.

I am surprised with all the construction taking place they feel comfortable with reservations. Be prepared to hear lots of noise at all times of the night. Rooms are cleaned every other day. The low scores are due to noise levels and limited parking from construction as well.

Wish I’d known the ground floor of hotel had major construction, painting etc happening. Feel like this should be disclosed and rooms discounted when this is the case. Breakfast was very nice. Hope to stay again when there’s no construction.

Good job and good stuff

All of the staff was friendly and helpful; from check-in to checkout. They are having construction right now, but it’s understandable properties must do that from time to time. The construction didn’t hinder anything for us while we were there. Everything was still clean and presentable. The housekeepers did a great job as well. The breakfast was good!

Building was old an not well maintained. Check in clerk was rude. Had to go to 3 floors to find working ice machine. Gurney to carry luggage from car to room kept coming apart.

Stayed in the Jacuzzi room as a gift to myself! Loved it as always!

No handicap parking, luggage gurney coming apart, went to 3 floors to find working ice machine, check in was a nightmare. I had stayed at Hampton Inn in Tennessee a couple of weeks ago. Great experience. Stayed at one in Raleigh on the way to Maryland, great. Here, terrible. Will be back in Raleigh tonight. Check clerk should find a different position.

The room was clean and comfortable. There was no housekeeping one day, but it was Thanksgiving, so that's understandable. The breakfast.....two of the mornings, there was no coffee, no yogurt, no fruit until I brought it to the attention of the person in charge.....NO COFFEE!!!! The tables in the breakfast room are too small, and hi-tops don't suit short people like me.

That being said, when I walked out in the morning, the car two spots over from me was on blocks and had its wheels stollen.

Amazing front office staff and extremely friendly.

It was a nice stay. Staff was great. The pullout couch was not great but manageable. They definitely need to do a facelift. Painting etc. but it was very reasonably priced and the free breakfast was great! Overall good for the price.

Service at the front desk was poor, with attendants sitting in the back room instead of manning the desk.

This is somewhat older hotel, but it was very clean and comfortable. The hot breakfast was great and since we stayed for a week it was nice to have different items offered each morning. The front desk staff were all very friendly and it was very convenient to get to a Metro station for our excursions into DC. The Wifi was a little bit slow but otherwise reliable, and it would have been nice to have more than one chair in the room, but overall it was a great place to stay at a very reasonable price.