General Bragg Inn & Suites Chickamauga

Pleasant

Nasty. Everything smells like pee and smoke. sent to a used room then changed to a stained and smelly room. Feels unsafe. Honestly feels like a crack den.

Exceptional

When went to register staff dress was not professional no name tag, or courtesy was a second thought. So got into room, very dated, stained couch got my attention bath tub was black with something and I looked at towels with black spots. TV did not work, it was locked on video game. We booked for 3 nights, but because it was worst we ever experienced we got up early and checked out. Would not recommend this hotel even to homeless person it was bad

I didnt receive the room i paid for

Clean I liked everything

Clean I liked everything

Convince Being in the room on the front of the building

Convince Being in the room on the front of the building

We stayed one night at General Bragg Inn & Suites and the next morning we found live cockroaches on the bathroom vanity, on the walls and floors. This was the worst hotel I've ever stayed at. Definitely will not recommend!

First room was overwhelmed with cigarette smoke and had to be fumigated. Second room was better. Would stay there again and plan to.

Bed was very comfortable. Fridge was a nice addition. Would Not Shower in that tub , even after fumigating. The hotel was in a very good location. Close to many amenities, seemed like a safe area. Would definitely stay there again good value for the price.

Bad

It’s in a good location. Near food lion and fast food. Definitely needs to be cleaned. The air wouldn’t turn on so it was a hot stay. Dead bugs inside the air conditioner. Dust and smoke residue. Burn marks from cigarettes on tub and tables throughout. Couch was not a clean place to sit. The smell alone was a knockout. Neighbors blaring music from 2am-5am checked out at 5:20. Would not recommend, and will not give a second chance.

It’s in a good location. Near food lion and fast food. Definitely needs to be cleaned. The air wouldn’t turn on so it was a hot stay. Dead bugs inside the air conditioner. Dust and smoke residue. Burn marks from cigarettes on tub and tables throughout. Couch was not a clean place to sit. The smell alone was a knockout. Neighbors blaring music from 2am-5am checked out at 5:20. Would not recommend, and will not give a second chance.

Very good

The price was affordable, the property looked like a lodge It didn’t seem safe, there were people living in their vehicle in the parking lot, someone banged on my hotel room door late at night. I left the premises due to being a single female.

It didn’t seem safe, there were people living in their vehicle in the parking lot, someone banged on my hotel room door late at night. I left the premises due to being a single female.

Had a shower but only could use the tub and I paid for a king and got a double bed

Great value, quiet area, and friendly staff

rooms could use a little updating

privacy rooms could use a little updating

The room was clean when I arrived the staff was friendly and the atmosphere was pleasant

It was close to where my dad resides and near some good attractions. Our sheets had blood stains and the bedspread was stained and torn. There was dirt in the corners of the bathroom floor and in other areas it looked dirty. The smoke detector on the ceiling was open and without batteries. The microwave didn't work. They never cleaned our room when we left for the day. There was trash including used tampons in the parking lot and strange people that hung out in the car all evening in the parking lot. We picked up 4 or 5 screws that also were in the parking lot.

Nasty and run down.....did not stay ...wanted a $100.00....???

Door was insecure. Wouldn't lock properly till I fixed it.

Very good

Staff nice. Room dirty.

staff was nice, did explain they was doing remodeling. inside of room was nice, price was reasonable, wouldn't say i would not stay again if i'm in the area again,

Amazing easy check in and fast great personal

The room was clean when I arrived the staff was friendly and the atmosphere was pleasant

Rooms needed to be upgraded the staff was courteous to what wasn’t right in the room. But it was better than camping sometimes.

The room I selected is not the room I was given. From a NON-SMOKING room with a Jacuzzi to a smoking, long stay room with burn marks all over the furniture.. This is the 3rd hotel on this site that has disappointed me.

The TV never worked. All it did was say weak signal. The heat stopped working half way through the night.

roaches everywhere. stayed three nights three different rooms, all had roaches, room 108 is infested. a roach crawled out from under my pillow and couldn’t get my money back. hotel is no help and won’t talk to expedia to fix it either. bad!!!

Only real issue i had was the door looked like it had been kicked before. Didn't seal good, but no complaints really

The water pressure in the shower was amazing and the mattress was very comfortable. The room felt dirty though.

The room is absolutely disgusting. It look like a hotel for drug addicts and alcoholics.

It was amazing stay very quiet and relaxing

Non smoking room smelled like smoke, room wasn't cleaned the entire time of our stay. We had to walk to get towels every day. Zero room service.

The best thing about this property was the staff. We had a problem with our room, and they upgraded us without issue.

I like the staff their always nice

ROACH BAGS WERE EVERYWHERE

Nice quite place

My stay here was nothing to brag about. I had to literally stand in the lobby and yell to get someone to the front counter! The furniture in the room wasn't in the best shape. The desk was too close to the bed, so the chair was barely able to come out for me to sit in it. The television was too small for viewing. The internet wasnt worth a flip! But I think the biggest thing that bugged me was the guy at the front counter held on to my driver's license for the two days I was there! If the day clerk hadn't remembered to return it to me, i would have left town without it. When i got there to begin my stay, i was asked for my driver's license for identification. I had just finished driving 8 straight hours and i was tired. I just wanted to get some rest. No effort was made to return the license to me while i was there. Thankfully, the day clerk found it and returned it to me! I do a lot of traveling and have stayed at a lot of different hotels. But i will not be returning to this one.

The hotel wasn't very clean (There were a couple of roaches in my room). The staff were very helpful, friendly, and accommodating. The location is very convenient to any area of the town; there are gas stations, stores, and restaurants nearby. However, due to the lack of cleanliness, I most likely will not stay here again.

Definitely a rough spot allways something broken or dirty morning staff is incompetent

room 107 shower is broken cleaning lady knocks on your door before 9 to clean the room when checkout is 11 this has happened twice there was an arrest in the parkinglot my last stay because a guest was tripping on drugs and alcohol running around naked trying to break in to the managers personal room

It's definitely a work in progress. Can't wait to see it's transformation!!

Awesome

Our second room we were given had a hole in the shower floor and mold. It was gross. Worst stay and horrible management. And completely unsafe.

Poor service at desk. Tried 4 times before i got in my room. Sheets were ragged..toilet stopped up.

The mattress was extremely uncomfortable.

Super friendly staff. Ready to help with everything needed

The owner was saying whote people are thiegs and cant trust

The indian man who rums tha place watcjes you go yo upur room and kerps starting like hrs a creeper runs te

Could use some minor repairs, but it was spotless so that didn't bother me - absolutely incredible value for the cost, will happily stay here again!

It was a motel, not much to stay past that. The staff was fantastic, the room was clean and convenient. The only things I would say about the room is there was no alarm clock and no light on the nightstand. Pretty picky, but that's the only things I could possibly complain about. But, I would definitely recommend the establishment.

This is the worst stay I've ever experienced. The place smelled of weed, my original room was filthy so we were accommodated for that. Once going into the new room I was approached by a worker and my life threatened due to lies. I was cussed by a worker helping with the remolding. The owner of this establishment came out of the room and watched his employees and how I was treated. If you are looking at this establishment, just DON'T!

Was a very nice room for the price. No bugs, clean and quite which is what in was looking for to just lay my head for a few hours.

Let me first say that the woman at check in was very nice. Unfortunately, that's really going to be the only good thing that I can say. The towels were disgusting. Yes you will see a roach bug as others have stated, yet I still rented it. Also a flea but luckily only 1 of each during a short stay that we left & took a loss $ wise, a day early. There's people that walk back & forth by your door being loud & hollering & cussing like crazy on their phone so please do not bring kids here! Some I think live in hotel rooms at the property. The room I'd rented was 110. Maybe a room on the 2nd floor is quieter, I don't know but the disgusting 1 towel & a rag that was suppose to a towel is unacceptable amongst other things. I wish that this had an option for photos with reviews so y'all could at least see the towels. This place could be SO much better than it is but they have a long way to go!

Good

Casual atmosphere and casual staff were a big plus to me.

Shower handle broken in bathroom, dogs barking in adjacent rooms late at night for long time. Bed and pillows comfortable. Yo many people with dogs at the property.

Had roaches and was not clean. Reeked of cigarette smoke for non-smoking rooms

Roaches

Sub par, needs additional work to be up to standards.

Checked in, immediately checked out after getting to my room. Waste of money for a dirty room and nonfunctional wifi.

I was skeptical about this place because it was so inexpensive but I am glad I took a chance. People there were incredibly helpful! Everything was great! Room clean! And no hassle check in! Will definitely stay here again!

Not too crowded and felt very safe

This place was very dirty and smelly , this property should have been closed . The room door had a huge gap between the frames. Also google says this property is permanently closed But yet they are open and won’t give you the key to your room the employee had to come and open the room himself.

I booked 8 rooms for a work trip and they called me at 7:42pm to inform me that they over sold the hotel for the evening. I had to spend almost 3 hours on the phone with these guys to get them to book me at another hotel. Horrible experience!

This hotel has terrible service

The new owner was too busy trying to take care of everything. No place in room to hang clothes. Room has coffee maker but no cups. I spent 3 nights with no extra towels. The main lobby said open but door was locked. Mr packs needs to renovate 1st then open.

Didn't stay. Left because we were out numbered by the bugs crawling everywhere!!

affordable

Good overall for the value. Very friendly staff and very comfortable bed with soft comforter, not scratchy like most. Only complaint is that I did see one strange looking bug on ceiling, could have come in when i opened the door, and no place to hang clothes. Apartment sized refrigerator was a great upgrade

👎

This is a nice hotel my boyfriend and I wandered up on about 2 weeks ago. It's in a quiet, small place. We love the privacy.

Great value for the price

The TV didn't work. The jacuzzi leaked or something and the owner wouldn't let us use it anymore after we filled the jacuzzi up just once. And only one of us actually got to get into the tub before the owner said to drain the tub NOW! And me and my fiance got COVID while there and we were in such a bad shape and needed that jacuzzi even worse now, my poor fiance was shivering and shaking bad and needed the comfort of the jacuzzi tub. The TV didn't work the entire time either. I told owner several times over several days. He's the most rudest owner I've ever met or been to. He shouldn't be running any business. He disrespected my fiance and it made me madder than words can describe. You should treat your customers with respect and with a smile. Not yell at us for having COVID and having a fever and sleeping past the check out time one day. He was so mean and hateful, cursing us both. Telling us we were horrible guests at his hotel. I've never seen anything like it. I bet you they'll take my review down too. No one would want a review like this, so I imagine he will do everything he can to get it removed or flagged, etc....and there is NO FREE BREAKFAST either. It plainly states online and in every app for the hotel there is a full breakfast there in the morning. It's a lie. Nothing more. I've never been so disrespected in my life. And to speak that way to my fiance. Just don't book a stay here. They are terrible. This guy made us leave after not being able to use jacuzzi.

Owner is terrible. TV don't work. Air didn't work. Says breakfast but no breakfast.

No coffee pot no telephone in the room the 2 towels we small no face towels no Kleenex in room. No cups in room at all🎂

property is ok. Walls are paper thin so if you have noisy neighbors forget about sleeping. Property is still undergoing major re-modeling at this time. It's just a place to crash if you need a place to stay for other business in the immediate area.

The room was dirty and smelly

I would not choose this place again.

It was ok

I stayed at this hotel a few times before and it was very pleasant stay, this time was one of the wore experience I had and any hotel. Did not have any soap or shampoo. Bathroom backed up told the front desk I will be out for a few hours can you take care of it when I returned still backed up. Ask for non smoking room the room smelt bad from smoke. They said there were going to credit me for the stay never happened I called 2 times, they said they will take care of it. 2 weeks latter still no credit.

This the ABSOLUTE WORST PLACE EVER. They did not have my Orbitz reservation, told me "they don't use Orbitz" and that they were completely sold out. In the end, they checked me into a DIRTY ROOM. The bed was obviously slept in with literal dirty sheets and pillow cases. Trash all over the room. Smelled like someone's dirty underwear. The lady at the check in was plain rude and angry. I wish I had a choice not to stay there but this was my only option, I would have chose my car if not for the below freezing temperatures.

Fake lead. Wasted time going there Couldnt find another place

We were there for two nights and both nights the people in the room next to us we up making noise and playing music until after midnight. They seemed to be “permanent” residents, so I’m assuming that they do this every night, so whoever is in that room would have the same problem. The sheets didn’t appear to be clean when we got there, so they gave us new sheets. We had to ask for hand towels and the overall cleanliness of the room was terrible. My wife ended up cleaning around the sink area which may have been the first time in quite awhile.

Arrived at 10:20 to an empty reception area, called all listed numbers for clerk, after ringing the help buzzer multiple times was greeted with the foulest language ever heard from a senior female, wanting to know why I was there. DUH, showed my confirmation number and reservation to a response of well, “ we don’t have rooms get off my property”

Upon arrival I was informed that Obitz never made my reservation and that no rooms were available.

The Manager was very friendly and accommodating during our stay. It was a convenient location right downtown and for a good night sleep, it honestly met our needs. Coffee was provided downstairs in the A.M. and extra shampoo and soap upon request. The only down side; if you’re a nonsmoker, you may want to bring some air freshener...

1980 decor. Amenities on the web site were not provided. No continental breakfast. Carpet ugly, and very dirty!!!!!

Rooms were not the cleanest (dusty/mildew smell), but there was construction and remodeling being done at that time so possibly a temporary issue. Staff was chill and accommodating. No bathroom exhaust, which is important to reduce mold and mildew, which could add to individuals who, like me suffer from respiratory issues. Not trying to be too picky but hopefully these things could be remedied to make this place stand out. Again. Great location. Great price. Great check in/service.

It was close to where I needed to be for work. I’m afraid the upkeep has fallen off since the last time I stayed.

I asked on arrival if it was a nonsmoking room, staff said “yes”, walked in to room and the smoke smell was overwelming, no way I could sleep there so I left, I asked for refund, they told me to call tomorrow.

Staff was extremely kind and accommodating.

I am from Chickamauga originally but have moved to FL. I made a trip home and opted to stay in the local hotel. I was amazingly disappointed in what I thought was a really neat place to stay. The façade was falling off of the building in places. There were people hanging out in front of the office and they appeared to be long term residents of which I found out later they were. The room smelled of cigarette smoke when we first checked in. I think that was from the people who cleaned or worked on the room before we arrived. The man on the phone told me they had to juggle people around to get me a non smoking, ground floor room. There was a coffee pot in the bathroom but it looked as it had been taken out of storage as it had a white powder dust all over it. Maybe sheetrock dust. There was no coffee or coffee condiments. I realize there was free coffee in the dining area but why put a pot in there if you aren't going to put in coffee. The rubber threshold going into the shower was non-existent (this was a handicap room). Just a bad looking place where it should have been. The microwave was dirty with food stuck in the cracks in the back. Didn't use so I ignored. The fridge was clean and in operating order. Just not as cold as it should have been. The comforter had cigarette holes in it, as did the mattress cover did. The mattress cover seemed to be very old and worn. The mattress safety cover had something smeared on the side.

Extremely disappointed that the rating on this hotel did not prepare me for its condition. Arrived and room smelled like lysol to cover up the odors of the room. Dead bugs present in several areas of the room. We were given a handicapped accessible room which was not requested and the hand held shower head was broken so we couldn't even take a reasonable shower. Sheets smelled of clorox and were irritating to our skin. Carpet was outrageously dirty. Breakfast consisted of a keurig coffee pot with no coffee pods, a loaf of white bread, a toaster, a container of cheerios and an urn with milk. How long that had been sitting there was unknown. It was what I consider a "construction workers' motel" complete with pick up trucks, equipment vehicles and transient workers. We were very uncomfortable throughout our stay and thought about leaving but hated to just blow off the money spent on the reservation. I recomment Expedia removing it from their choices on line.

If you're needing a fairly inexpensive place to lay your head and not worried about much else than this is your place. If you desire things such as feeling as if you're valuables are safe, or not having to hear the long term guests stomp around above you and their screaming kid, or a breakfast buffet that consists of more than a loaf of bread, spray butter, genaric cereal, and coffee than this is not your place. It suited what we needed and there is a McDonald's and Sonic close by if you want breakfast. The guy at the front desk was nice and could probably hook you up with whatever you're looking for. The electrical outlet near the ceiling made me laugh, better hope your cell phone charger has a long cord.

The TV in the room did work properly which was frustrating considering the BCS football games were being televised. The shower head in the bathroom was taped to the connector so you could not adjust the shower head up or down. There were no towels in the bathroom or blankets. My wife and I were expecting a little more considering how much we paid for one night.

The only good things were its access to Rock City and free WiFi.

comfortable, clean and the staff is so understanding and friendly.

The room smelled strongly of cigarette smoke even though we requested a non smoking room. Our feet turned black from walking on the carpet. The bathroom walls were cracking and the tub had water and rust stains. I didn't feel remotely clean while I was staying there.

Dirty linens, old coffee in coffee maker, only one towel. Floor, surfaces filthy.

Stayed here a few years ago, good experience. Decided to ride out the hurricane here. The place is now run down, not well taken care of. The staff half does everything. Rooms not cleaned well. Have to ask for towels everyday. Will not stay here again.

Great stay. Hotel staff very friendly and great location.