Le Méridien Essex Chicago

Bad sheet are very bad and lot of stain

A real treat after driving hundreds of miles. Good restaurant in the hotel. Lovely rooms, robes and great location.

Staff was friendly & welcoming. Room was comfortable. Great location!!

Great location and excellent service

The hotel was very clean. All the staff we encountered were very helpful and friendly. Fantastic location, was within walking distance of everywhere we wanted to go during our trip. We were very happy with this hotel overall.

The location was very convenient for my event. The check in process was quick and easy. I appreciate them giving complementary water.

Staff was amazing and very helpful, gave us a lot of great recommendations for places to check out and also upgraded our room for free. The room was very nice, a little tight but that is expected in Chicago. Bathroom was perfect great shower, amazing view from room and bathroom window. Very conveniently located, quick walk from the train. Highly recommend and would stay again

Exceptional

Exceptional

Stayed here often and it is always a pleasant experience

Very good

Very clean rooms, well maintained, excellent location.

Exceptional

False claim about the view. There is no view

Location and restaurant Compact but worth the value.

Quiet and calm. The staff were rude and for the amount of money we paid for each room is insane that the staff was this horrible!!

Quiet and calm. The staff were rude and for the amount of money we paid for each room is insane that the staff was this horrible!!

The ac

The ac

Location and restaurant Compact but worth the value.

Very good

very cute boutique hotel in a perfect location.

The staff was super friendly and helpful, the rooms were super clean.

The staff was super friendly and helpful, the rooms were super clean.

Perfect location to shops, restaurants- right on Michigan Ave. 20-25 walk to soldier field for the Bruno Mars concert. Staff very attentive. Grant Park Bistro very good for brunch.

Would definitely stay here again! Clean, friendly staff, great location.

Great day super nice staff and very helpful comfortable clean, and a great location at a reasonable price very pleased

Exceptional

PS: Valerie was so much fun. I believe she was a restaurant manager.

Great location, friendly staff & overall a super well maintained hotel. There was nothing we disliked. We were very satisfied!

Great location, friendly staff & overall a super well maintained hotel. There was nothing we disliked. We were very satisfied!

Very good

Great location for my needs.

My room was only cleaned 1 of the 4 nights I stayed there, despite the fact that they claim to offer daily housekeeping. Additionally, house-keeping staff were loud in the hallway starting early in the morning, yet still didn’t clean all rooms.

Great location and helpful staff

Stylish and spotless room, incredibly kind and helpful staff, great amenities, terrific location - I look forward to returning!

Loved

Great staff

Overall, I wouldn’t stay there again, but it’s probably fine for a short stay.

beautiful stay

Staff was attentive and friendly. Atmosphere was welcoming. Restaurant had a great selection food was good and prices reasonable. Rooms were comfy.

Centrally located to all I needed.

Clean Rooms

Clean room

great hotel! love the cleaning staff. they are very good at having everything clean and every day my room was spotless thanks to these ladies. front staff was good too but some seemed a bit unwelcoming at times. but other than that, great place just wish it was a bit more cheaper.

Le Meridien Exxex Chicago is in the perfect location, steps from where I need to be when visiting Chicago. The staff are super helpful and friendly. The restaurant serves delicious food and the waitstaff is attentive. Keep up the good work!

Bar was well-stocked, shops nearby are great

I was put off by the fact that they take a $100 security deposit and then refund part of that back as not one but two $16 gift cards for the on premises bistro. I would have rather just get the whole security deposit back at the end of the stay.

.

Great views close to museums and great restaurants

It was lovely, clean and convenient.

Clean room

food and shops and cabs right there

Location is great. Easy walk to the lake, field museum, and the bean. Lots of restaurants nearby.

Was a really nice hotel and everyone was great . My only complaint is that that sound proofing was nonexistent. Fortunately I am a sound sleeper but when I was awake, any time a neighbor opened their door, it sounded like someone was coming in my room. No one obviously was but it was a bit disconcerting. I could hear toilets flush as well

Excellent rooms. The staff are incredibly rude and offensive at check-in. Also beware they will charge you a $16 fee and give you a coupon for $16 at the restaurant attached which is not very good and they always mess up your bill. Either way you will pay an extra $16

Clean and modern rooms. I thought the bedding was soft and comfortable. The location is walkable downtown.

Easy access to local shops, parking garages, and public transportation within less than a mile walk. Staff were super friendly and gave daily credits for the restaurant! I would stay here again!

Everything was great here! The front staff gave me a voucher for breakfast at the restaurant there. The food was great! Even the coffee they had in the lobby was good. Front staff was friendly and professional. The bed was comfy and room was clean. Great location !!The only downside is that I booked a king size bed and when I got there, they only had doubles. It was late in the evening and hotels.com said there was a king available but that was not the case. There was only about a 1-2hour window from the time of booking to check in.

Clean rooms

Every aspect of our stay was wonderful!

All the staff is kind and helpful

Staff was helpful and friendly. Hotel was perfectly located with multiple food options close by and a nice restaurant in the building .

Clean rooms, lots to check out near by

Is really close to the Art museum, field museum and aquarium. I would uber to the river for all the shops. Especially at night. Trader Joe’s is also just a few blocks as well!

Perfect location! Looking to return this summer and enjoy all it has to offer

Very pleasant staff. Well kept property. Great location

Every activity I did was no further than 10 minutes away from the hotel.

Historic building, great location! Would stay there again!

Perfect

Very nice property. Nice size room. Friendly staff.

A

Great location and not far from places!!

Gym

Clean room, but the standout was the staff. Everyone was incredibly friendly. I don't think I've ever had a staff member at a hotel call elevators for me, ask me about my day, greet me when I come back from my time out. Very pleasant experience overall.

Rude front desk staff and the hotel bar restaurant is really bad the rooms are lovely and very clean

Yes

Clean modern room with a view of the lake. Helpful staff. Lovely restaurant and bar on site. Conveniently located with parking nearby. This is now my go to hotel for trips to Chicago.

Great little spot. It exceeded my expectations in every way. Clean, hot water, food on site, close to everything. I definitely plan to return.

Room spotless, excellent comfortable beds. The worst part is the front desk staff who are always less than friendly. The hotel bar/restaurant food is beyond bad and even cocktails are worse. They give you a food coupon at check in and its honestly not worth it. Wonderful hotel despite staff and food

Upon arrival the hotel the staff was nice. The property was clean and in the lobby there’s a small seating area and also connected is a restaurant. You get a $16 credit towards the restaurant each day of your stay which was nice. The room was very spacious. I loved the bath robes that were left for me and my husband. The bathroom was my favorite part of the room. Very clean with a large Bluetooth speaker installed in the mirror. I had the view of the park from the large windows in the room. The bed was extremely comfortable. I enjoyed my time and will be back!!

good

Staff was great. Awesome location. Nice rooms.

Not spotless, but clean.

Good

Always wonderful when I’m here

The location was central, the staff was incredibly sweet (thanks Tony!!), and the restaurant makes a killer French toast. I would highly recommend.

I had a great experience: quick check-in; quiet and clean room; nice restaurant and convenient location.

I love it here this is a go to rest place for me

The hotel is very nice. Great place to get great bang for your buck. I proposed this weekend and this was the perfect stay for me and my new fiancé!

Great place to stay..awesome staff!

The staff was friendly and attentive. It’s not a big hotel but I appreciated the small details, like the free hot coffee and chocolate corner. It was a nice treat after arriving from the cold. The restaurant had great food. I ate out at another restaurant for breakfast my first day and didn’t enjoy it. When I finally tried the hotel restaurant I regretted not eating there sooner.

Room was very clean and staff very friendly and helpful

Everything was good for the exception of a slow tub drain and the shower curtain was installed in the wrong direction. Little stuff but overall a great experience

They have happy hour at the on site bar which was great!

Room was very clean. Building was easy to navigate. Staff was very polite.

Rooms were clean, bed was really comfortable, staff was on their game. I always love staying here!

Always have a great stay and the staff are consistently friendly and helpful

Staff was great, location was excellent and convenient.

Good location! Small and friendly

Had a flight cancellation and didn’t encounter any problems extending my stay.

The front desk staff was extremely helpful and kind. They helped us check in early. A special shout out to KIERA, Isaiah and Jesus. I highly recommend staying here we had a fantastic time

The staff are friendly, the room was modern and clean and the location is excellent

Great front desk staff

We love the hotel and the staff! The rooms are clean and comfortable. The location is convenient to the museums, shopping and great food.

Great stay for quick weekend trip

Everything was impeccable from the room to the service to the hotel bar. We loved our stay there and it is centrally located to so many things.

Staff was nice but didn’t have the room we booked available.

This was my second time staying here. It has nice rooms, clean and quiet. Its in a great location as well.

Excellent location to attend a Bears game at Solider Field, it was a nice walk through the park and returning to the property was convenient. The room was nice but the staff was excellent. I'd definitely return for another visit.

Clean, friendly helpful staff, nice restaurant on sight.

Room was good but details were not 4 star. Coffee maker was missing its lid, evening front staff were not able to provide a knife suggesting we ask the on site restaurant, things like that. Location was convenient. Staff at the restaurant were pleasant.

Room was nice and clean, staff was friendly and helpful, and the food at grant park bistro was delicious

Rooms were clean and well appointed, very attentive staff and great customer service

Just a normal Marriott. Nothing special. Looks much nicer in the pics than reality. Small rooms. Only 1 robe.

Very comfortable and spacious rooms. I do wish they’d have real coffee on site though…

Excellent location & lovely room.

Would definitely choose this hotel again .

Was in the perfect area for walking to lots of shopping and the parks

Never got the room, they have hidden fees & hidden charges

Yes

Room was clean and the view was awesome! Walkable to restaurants and bars. Park right across the street. Walkable to museums and Soldier Field. Everyone was very nice checking in and out.

The hotel is outdated. The exterior is nice but the rooms are outdated and the hallways are too. Staff is ok but a bit unprofessional.

Great hotel, great location.

The room was comfortable and clean. The staff were very friendly and helpful. The location was wonderful and I loved being across from the park where you could easily go for a walk to enjoy the beautiful Fall weather and get some exercise in a safe location. I would stay here again.

I was thoroughly disappointed with our stay. The area overall was typical downtown Chicago and convenient for our plans. At check in we asked for a handicap accessible room as my wife recently injured her leg and was in a wheelchair/crutches/ The staff stated all of their room were "handicap accessible". When we go to the room, there was barely room to navigate the wheelchair into the door. The desk/dresser/closet combination was so large that we could not fit the chair into the rest of the room and had to leave the room switch to crutches and then walk sideways to get into the bedroom area. The front desk staff said the layout was identical in their rooms and I could move from a king bed to 2 doubles as that had a "more open" floor plan. The main bathroom light is on a motion sensor that triggers anytime someone walks in the room and the shower exhaust vent would not turn off. We asked for maintenance to look into the light switch/exhaust fan on 2 occasions but no one came up (the front desk staff confirmed no one was actually dispatched even though we reported the items). The elevators are extremely slow to arrive and appear to only have 1 of 2 in operation at any given time resulting in very cramped travel. We texted to have our car brought of valet when we were leaving and I was able to walk right up to the valet attendant and ask for the keys without being asked for any proof that it was my car.

Excellent location

Perfect location and the hotel was clean and nice.

Now I booked a city view but the room I had was a park view. When I checked in no one really smiled at me, I did not feel welcome. The conditioner in the shower was empty, I had to buy some.

Well kept, very friendly staff, great food at their restaurant

The team that greeted me from the time I came into the hotel was outstanding shout out to the crew. The restaurant was superb. The room was clean and immaculate. Aesthetic of the hotel is like no other 10 out of 10.

Beautiful room and staff was very nice. Very walkable city. We had a lot to do and the resraurants we found were amazing.

Clean and nice location

Excellent stay … highly recommend it !

Great location for walking to the Bears game

We stayed here so we could walk to Soldier Stadium. It was an easy 20 minute walk. The hotel was clean and quiet inside. We enjoyed the restaurant for dinner and had a really nice night.

Great hotel

I was disappointed that the hotel was unwilling to allow late checkout which was an inconvenience for me given that my flight left late evening.

By far the worst hotel

It was a very nice hotel. I was satisfied with my room choice. I address my dissatisfaction with my room witn the front desk reception but nothing was resolved. So I just kept the room I had. Now my friend loved her room and she advocated for me about having my room changed but nothing was changed or resolved.

Hotel was great ! Friendly staff… just a couple of hiccups but note noteworthy due to our overall experience. Will come back again!

3 out of 10 staff were nice. I believe they need to get rid of trouble maker's.

I enjoyed my stay although hotel parking was a couple blocks away

Great location right on Michigan Ave and nice view from our window. Easy walks to allot of attractions and restaurants. Definitely would stay there again.

A nice job was done upgrading this hotel. It has a modern feel and look.

The restaurant had amazing food and drinks. The waiter was a little mean at first but he eventually warmed up. I’ll be back.

I liked the location with regard to Grant Park. I did not like no microwave oven in room.

the staff is not very friendly and they try to always put you in an accessible room if you book with Expedia. the bar is the worst! the bartender literally had no idea how to make a martini and yet they charge $17 or more for one- the food at the hotel bar and restaurant is even worse- they give you a ten dollar credit but it's really not worth it

Nice hotel. Pretty. They had other options in lieu the very expensive valet parking. Staff was nice and helpful. Room was updated and clean.

The hotel was clean, the fitness center had what I needed, the restaurant was good and I had a really nice experience.

quiet and comfortable

Our room didn't look like this photo which seems a bit more updated. Lighting options weren't enough for the lack of natural light. Storage is very good in bathroom though counter space small. Apart from that, clean & simple. Staff was always very friendly and accomodating. The attached restaurant is a great bonus.

The staff and room were excellent. However, the windows in the room were poor. The outside noise sounded like the windows were wide open. I understand it's a city but teens doing burnouts and racing up and down the streets on dirt bikes all night long is not what I paid for. No need for a radio because ever car going by the song was broadcasted right into the room

The hotel was amazing the location was great in Chicago the restaurant inside the hotel was wonderful. I had a great stay and I will be back under different circumstances I was here for a funeral but I will definitely be back to stay at this hotel.

Great place to stay at

Stayed for a 3-day conference. The hotel had trouble finding our reservations that were booked through Hotels.com. Not sure who’s which of us is to blame for that. The finally day of the conference ended at noon, so attendees had to check out before and store luggage. While that offered service was fantastic, the process for retrieving the luggage upon our return was a long and seemed disorganized. Not to mention, the hotel lobby was way too small to accommodate the hundreds of people that were in the same position. The staff was friendly and did their best under the circumstances. Much appreciation for them.

Wonderful stay! Friendly staff, great restaurant and service, stylish boutique hotel. Beautiful views!

I felt like home immediately when I entered the room. The size of the room is just enough for 1 person. I love how clean and comfortable the room is. The staff is very nice. The location is perfect.

Lovely renovation of an historic property, just across the street from an equally lovely park. Super friendly staff.

Stayed one night for the BlackPink concert at Solider Field. Love this hotel. Not only the location to the concert venue but the stay was amazing. From the time I drove up to check in, the valet guy was helpful in getting me a cart and telling me not to worry about leaving my car parked up front as I check in. The front desk folks were friendly, efficient and welcoming. The room was clean and fresh. Fantastic shower. Great view of the lake (lucky me!) Check out was a breeze. Friendly front desk (Kiera) and I even had my car waiting up front. Chicago might be a big city but the LeMeridien made it feel small and family like! Thanks for the welcoming stay.

Fabulous one night stay at the hotel. Fabulous location to walking everywhere close (Grant Park, Shedd, Field Museum), and taking public transportation to everything else. Comfortable room stylishly decorated; splurge for the view!!

Very good value and location

Amazing service, great on site eatery and super convenient location. Thoroughly enjoyed my stay. The best part is that they allowed us to check in early after an early morning of traveling. That was a great start to our vacation!

The staff was so friendly, accommodations were modern and well appointed, a wonderful location with surprisingly good food in the attached restaurant

Love this property; quiet and quaint. Staff is great and rooms are always clean.

Great hotel! Great location! Great service too—the Concierge James was outstanding!

Great hotel, nice walk to everything

Two people, one robe. No more available in the hotel. Asked to have additional towels sent up and we had to go down and get them from the front desk because they don’t have anyone available to bring them up to you. Not great when you’ve already undressed for the evening. Had pumps of body wash and shampoo, the conditioner pump was empty. Perhaps have housekeeping check it when prepping the room. Room service is available, BUT you have to go down to the restaurant to pick it up, or wait 40 minutes for someone to become available to deliver and have $12.50 added to the bill. Again, not great having to go down and pick it up when you’re already undressed for the evening. It seems as though they’re trying to be a top hotel, posting pretty pictures on their website, but there is much to be desired.

Perfect

The hotel was GORGEOUS! Elevators are quick! The bistro downstairs has the BEST burgers and they are HUGE! The room was amazing. The bed was super comfortable. The lake is within walking distance and Grant Park is directly across the street! Shoutouts to desk clerks Kiera and Quentin for their superb customer service and hats off to the valet staff and Jesus! I will definitely visit again!!! Thank you for a wonderful stay!!!

Nice just needs a pool

It was in a great location with lots of food and activities close by. The rooms are a bit small, but expected. They were clean and the staff was friendly and professional.

Location is great and property was very clean

A

Great location and clean and comfortable with great service. Restaurant onsite was good for breakfast

Helpful and friendly staff.

Great place for price and location

The instructions provided for parking QR code for in and out privileges were incorrect and I found myself stuck behind the toll gate for long times, calling parking assistance. Finally, they told me that there are no in and out previeges for this booking. All they needed to do was provide correct information and I asked them twice. The bed was uncomfortable and the elevator close to our room squeaked. Even though we were on the 10th floor, on Fri late night it was so noisy that we had a hard time sleeping. On the positive, the restaurant is decent and the food was good. Though the server and restaurant manager also had no service etiquette. I have stayed here before and gave it a chance because of my Bonvoy status/convenient location. Now my wife had told me, she is not coming back to this location.

Perfect view friendly staff bed very comfortable quick check in 100% would recommend

For some reason I was allocated an accessible room. The bathroom was large but thiere was little room in the bedroom.

It’s a great place, the service was awesome the people was amazingly friendly and helpful. The only thing was the room, for the price it was very small. We only stayed one night.

I really liked the location of this property.It was so convenient for the Suenos festival that we attended and food choices were within walkable range. We also enjoyed the view of Grant park and a short walk to the Navy pier and Field Museum. The hotel staff was extremely friendly from the Valet to the check in desk and restaurant. Definitely would book this Hotel again.

A nice place to stay for a weekend trip.

Na

Extremely easy check in, attentive and friendly staff, the attached restaurant and staff where great, we where given a credit to use at the restaurant upon check in at the hotel. The rooms are a bit small, but will do if your single or a couple, we feel the like shower design could be better as it causes water to get on the floor, the downside is parking, but it’s the cost of being in a prime location, I would stay again

Very clean room. Friendly staff. Great location.

Great location. Friendly service. The rooms a little bit smaller than usual. Mattress wasn't comfortable.

When we get away to Chicago we always stay at Le Meridian. From the hotel it is an easy walk to museums, entertainment, great food, parks and shopping. All the staff is great especially the young girl that works the front desk.

It’s a great location across from beautiful Grant Park.

The hotel was very much average. When I think of Méridien I think of high end with A service. This was very much OK all around. Would not return.

View

Not bad. A high level mid-range hotel.

I didn't like the mandatory $16 dollar voucher to eat at the restaurant next door. This was not mentioned in the reservation.

It was nice

very good

This is a very good property in the middle of downtown Chicago. Excellent service, clean and perfect for our trip. I recommended this Hotel.

Everything was great

Average stay.

Friendly, helpful staff, clean establishment, daily cleaning service.

This is a very nicely appointed hotel super close to Soldier field. The Staff was fantastic!

My room was spacious and clean

Check in was easy and pleasant. The room was clean and the downstairs restaurant was delicious and the staff very nice. Kiera helped us check in and was so helpful. I would highly recommend to others.

My stay was amazing, although i thought this hotel was closer to the museum of ice cream ; we still made it work. Food was great downstairs.

Great stay food was good room was lovely staff was great

This hotel is just OK. The rooms are quite small. The staff is sometimes friendly but oftentimes not. The cafe attached food quality is pretty poor. You are given a $16 voucher when you check in to use at the cafe, which is fine, but its always disappointing. Will not stay here again.

At check in I was given an accessible room which I did not reserve then a 2 bedroom room since there were no King beds available. I would have booked somewhere else if I would have known this. I would not stay here again.

We found a roach in the shower 5 minutes into the trip. It was small with no signs of infestation. Valet was expensive but the service was nice. The view from the room was beautiful which is why we stayed. The building is super old they should do better remodel especially for the plumbing.

This is a great location and stay .

I liked my stay and the drinks and food where delicious ❤️❤️❤️

Good

Rude inhospitable front desk employees. With so many options in Chicago don’t stay here, look elsewhere.

We booked a superior room with a city view. We got a room with a view of another building and it was not a superior room it was so little the bathroom was bigger than the space we had in the room. When i spoke with the front desk she explained it was the room i booked however considering the view i highly doubt it. They said they were completely full and had no other room to change us to. The TV kept not working as well. Highly upset this was my second time here and i was very disappointed.

Good

Great property

Wanted to tack on a Valentine’s Day trip after a business meeting in the suburbs. We chose the Essex because of its location and eclectic style. We are happy we did! Although the rooms are small, they are smartly appointed and comfortable. The restaurant/bar was great too. Most importantly, every single employee was kind, friendly, and helpful. We will definitely return and encourage you to give the Essex a try.

It’s a nice place to stay

Room was quiet, clean, and had a well lit bathroom with nice toiletries. Staff were very friendly. Workout room was nice and equipped with towels. I would stay here again.

Sarah the bartender was magnificent she talked laughed and smiled with us definitely helped us have a memorable moment! Thanks girl!

I really lile this property and love staying there

Great location and rooms!!!

Fabulous well priced hotel centrally located next to Grant Park and the Museum Campus. Iconic building that has been nicely updated without ignoring the history. Staff was friendly and helpful. We really enjoyed our stay and will definitely keep this property on our list next time we come to Chicago.

Definitely recommend this location. Loved our stay , staff is accommodating & facility is clean ! Front desk customer service 10/10 . Will choose again.

The neighboring room had a lot of traffic kept slamming their door all night.

Great views of the lake

Nope

Good location, smaller more personable property

Really small rooms with neighbors who constantly smoked Marijuana! Average hotel in a good location.

We were given a welcome gift and two drinks vouchers to celebrate my birthday. Our room was very comfortable. Our only complaint was being able to clearly hear people's conversations outside the room at 4 am.

In town for the Bears game. Convenient location.

Room is cozy.

The desk receptionist did not get our room away from the elevator after an early check in request. She did not text us as stated she would when a room would be ready. When we arrived back at 6 our room was in front of an elevator again. However, James took care of the problem and I was very grateful to him. We had avoided 2 previous choices at the early check in to avoid this, but no message was left for the new receptionist as per our request when we arrived and dropped off our luggage with Jesus so we could walk to the Shedd aquarium.