Hyatt Regency McCormick Place Chicago

Great stay

No room service which was a bummer.

Room phone was not functional

Easy check-in and comfortable room.

We had a wonderful stay!

Great hotel!

Great experience can’t wait to come back

Nice beds and bathrooms, very clean.

Perfectly serviceable convention hotel, efficient and tidy service. No surprises and 4star max but just fine, given convenience to meeting halls

Very convenience when you are working or visiting the convention center!

This was probably the best stay for a hotel! Convenient restaurants and even a Starbucks in house. Everything seemed to be pretty efficient:)

I really enjoyed the location of this hotel. We were In walking distance of all activities we wanted to o or even close enough to bus stop and the L train. Very helpful staff and everything was clean. 10/10 would stay again.

Loved the location and how close it was to everything

High price with not much to offer. Room was large and bed was reasonably comfortable, but there was one chair in the room and a VERY narrow desk. Many of the buttons on the TV remote did not work and the television options were very poor. There just isn't anything special about the room that would justify a 450 per night price tag.

Loved the stay!

Clean room and plenty od things to do there

Exceptional

Everything was so nice! The woman who checked me in was the sweetest and upgraded my room! There isn't a free breakfast. Food options are a bit expensive.

Exceptional

Very good

Lovely shower, nice view, comfortable beds

Nice hotel..... convenient location. RUDE front desk staff that seemed irritated when asked about literally ANYTHING! The girl who checked us in was nice but after that it went downhill fast. Bell desk staff was great on the way out which helped us exit without being completely frustrates. Paying almost $20 to waste my time and struggle with their computer & printer (I'm typically very tech savy so idk what the issue with their business center was) while wasting an hour of my life at 5 am on one of the most important days of my daughter's life was pretty disappointing ....... also didn't love paying $17 for a wilted salad that had probably been on the shelf of their market for 4+ days and having them not even include the deserts I ordered paid and tipped on was disappointing, especially since we had such a packed schedule there was no time to call and complain as we were eating on the run. I would return ONLY if there were no other hotels left in downtown Chicago. This definitely would be my last choice.

Excellent place to stay. Close to transit and easy to get to the major sites of Chicago. Worth paying extra for a city view room!

Hyatt McCormick Pl is a nice full service hotel that connects to MCCormick place. There are not a lot of walkable sightseeing places to see except China town close to a mile away. You will need to use public transportation or drive to see the Magnificent mile for example. The green and red line train are about a half mile away. Overall a good comfortable stay!

Good

Attentive staff, newly renovated rooms, plenty of amenities and great location. It's on my list of Chicago hotels to return to.

The room was very clean and had a modern attractive design

Clean room and we were upgraded to a high floor. Check in staff great. Room was very clean but it smelled like the floor had just been put in that day. Bar was good but we were disappointed the Ramen restaurant was closed. I wish there was parking for vehicles over 9’ high. We had to walk a mile to a semi-truck trailer lot to park our Sprinter Van for the night.

Room very well appointed, with all amenities necessary. Liked the big light around the mirror in the bathroom. The gym was awesome, so nice to have access to so many machines and weights and the cold towels were a great touch. Also really nice to have covered parking that wasn't valet. Bar was great, too! Shoutout to the bartender Darryl who was working when we went for a drink our first night. The sheets had some flakes of something on the edges when pulled out from being tucked in. Seems like maybe the mattress bottom is flaking off. Eek. If we'd been there longer I would have wished there was a pool! Also would have loved to have ceramic mugs for the coffee.

The view from our room, the Starbucks in the lobby, the fresh flavored water at check-in. High Parking Fees

Exceptional

The bed was comfortable. The shower was amazing. Everything was good

Location, facilities and staff and the mattress and shower were nice Coffee in room was terrible. Had to purchase Starbucks downstairs everyday. Lighting in the rooms are severely lacking. The bathroom lighting was absolutely horrible!

Superb

Exceptional

Good location. Pleasant staff Room had terrible odour. I think either a new rug or cleaned rug... But the fumes were awful. And the hotel really gouges on food/beverahe. $80 for breakfast for two including ...not much. And $60 for two glasses of wine. We made mistake of not asking price before we ordered the wine. I'm still in shock. 1 glass cost twice as much as a full bottle at a liquor store. I understand marking up at a bar. But that much!!!?

Great property and great area very quiet at night, busier in the day but still peaceful. Further walk to downtown, but good neighborhoods to walk through to get there. My walk back once was at night and I felt safe the whole way back. Room was well kept and clean. Floors were key card access only so you didn’t have to worry about non guest just walking into the hallways whenever.

They have lot of hidden charges. A very high incidental.

Everyone and everything was fantastic! Food at the Arc was fantastic. We will definitely be back!

Great location and safe. The parking is very nice

Great hotel, close to restaurants and walking distance to Soldier Field. Staff was great and parking was easy.

This hotel was overall excellent. The staff was very friendly and welcoming, the food at the marketplace was good but overpriced like most hotel food usually is. It's proximity to grant park and soldier field was great. The room had a decent view and was very clean and welcoming. The pillows left much to be desired but other than that, it was a great stay. I would warn to not go during the evenings as it is close to high crime area, but during the day, you're fine.

Everything was nice, just expect to pay for what you order or get from the market, otherwise a great stay!

Good stuff all around. Will plan to stay here any time I’m in Chicago.

My solo trip was wonderful and the hotel was a great asset. The hotel was very convenient from the stadium, the staff was friendly, room was spacious and clean.

So good Clearly

No complaints! Great staff!

Disappointing

Exceptional

Still-attractive hotel despite being the older of the two hotels next to McCormick Place with excellent beds, adequate space, good facilities. It is a very good choice next to the convention centre given its location and cleanliness. The staff were very helpful.

M

Great place to stay.

Really hood

We had a nice time, good food, nice bar

Great experience! The room was clean and he staff were lovely

The room was spacious, clean and the view was amazing. Check in was fast and easy. The location was peaceful and the bus stop was located right in front of the building. Close to food spots and subway as well. Would definitely stay again.

Experience was over all amazing!

I loved how nice the room was

Location and facilities Refrigerator is small, no microwave oven

Poor

Refrigerator is small, no microwave oven

Friendly staff

So convenient to the conference. Great staff and amenities.

Room is clean, Staff is nice.

Exceptional

Exceptional

Exceptional

Such a perfect hotel

Exceptional

Staff was nice and helpful

I will 100% stay here again. Great location. Great breakfast. Room was really nice with nice views. Loved our stay

clean rooms, clean lobby, great food, breakfast, excellent staff

Second time staying in this hotel and it never disappoints. EVERY staff member was extremely nice.

Location and parking Little pricey

Didn’t have breakfast, parking was safe

Two rooms. One had a terrible odor, the staffed claimed it was from the new furnishing. My sister's room did not have this problem. Three rooms later. we were given a suite. An old suite. Carpet was worn; furniture was old. Toilet paper in the lobby was better than our room. The phone in our room did not work. The thermostat did not work properly.

The property and rooms were very clean and well stocked. Really enjoyed the room and the view. Breakfast was great. The location is in a good area.

There’s really nothing I have to complain about when it comes to this property. This is my second time staying there. Everything is always clean. The staff is always friendly. Parking is convenient, especially with the prices.

Excelente servicio

Everything was great

Exceptional

Location

Superb

Superb

Amazing workers

Good

Kailah was absolutely amazing and so were the rest of the staff!! The hotel was clean and the rooms were spacious and comfortable. If I return to Chicago I would definitely plan on booking and staying here again.

Staff very helpful and nice, room clean and comfortable, beautiful view, nice area close to transportartion. I would definetely stay again.

Very good

Exceptional

Location and staff was very nice. The room was also very nice but was difficult to cool at night.

Superb

Exceptional

Exceptional

We stayed at the hotel for 2 nights. Check in and parking was easy. We were in room 2113, it was next to the elevators. We loved the location but it was noisy. The floor in the room was slanted. Can’t say I have ever experienced this before. We thought we were crazy but put a can of hairspray on the floor and it proved us right quickly rolling to the lower side. Beds were comfortable but also on a slant. My daughter slept with her head and the foot of the bed because of it. The shower was nice. There was stuff left in our refrigerator from a previous guest as well as hair on the bathroom counter. Th ere are 3 restaurants in the hotel but nothing is open for lunch. Was kind of disappointing. The Arc bar was very kind and did a great job helping with our food allergies. Above and beyond. Overall a great location and nice stay.

Parking was the only bad thing here. They should prioritize people that stay here and pay other than people that are not staying at the hotel

Friendly staff, breath-taking views! N/a

knotted door and asked what time would be left when I was sleeping

Great staff and very clean

Very good

Very quiet and clean and very big gym

Very good

Very good

Great stay!

Superb

Very good

. .

Exceptional

Really nice and super clean

Very good

Old hotel I would not suggest Staff was helpfulz for the money spent you could get a better place

Pleasant

Exceptional

Clean, nice amenities. Great breakfast! Tv didn’t work in our room.

Clean, nice amenities. Great breakfast! Tv didn’t work in our room.

Lovely stay

Clean, quite and convenient to the conference center

Staff is very attentive. Bar and breakfast available in the lobby.

I stayed in Presidential suite, the size of the room was exceptional, actually there were 2 rooms connected together, large king size bedroom and huge living room with 2 sofas, big table, 2 smaller tables, kitchen area, 1.5 bathroom, very comfortable, a lot of space and beautiful view. I think this is one of the largest rooms in the Chicago area. I only had breakfast in the hotel, and a la carte and buffet both were delicious, there is also market place where you can grab sandwiches, salads, yogurt, drinks and snacks. Very friendly staff. Honestly there was really nothing that I could say I didn't like.

Honestly there was really nothing that I could say I didn't like.

Exceptional

Exceptional

Convenience to the event hall I liked the property

Convenience to the event hall I liked the property

Location Parking was a bit of an issue

Location Parking was a bit of an issue

It was in proximity of what was needed It was a busy weekend and not able to fully accommodate all the many guests. Eating areas were over crowded

It was in proximity of what was needed It was a busy weekend and not able to fully accommodate all the many guests. Eating areas were over crowded

Room newly renovated and beautiful.

Place was nice as always. We always go for a convention. Room was newly renovated. Trhe bathroom light wouldnt stay on though. It was on a timer and if you were in the shower it would just click off and youd be lift in darkness. Staff was okay for the most part besides the bell hop. Husband tried to get a trolley for our stuff, found an empty one and we grabbed it and the staff was extremely rude. Told my husband he couldnt just grab things and to put it back and said he "needed to go talk to that guy if he wanted help." My husband asked where and he pointed outside, which confused us. It was busy so the man walked away. To uncomfortable to possible bother someone and get yelled at again in a busy hotel, we just made 2 trips from our car to the hotel room. Definitely didnt need to be as rude as he was and most certainly saw that we were confused and uncomfortable, he didnt stick around to explain. We stayed away from stagg after that for the trip.

Paid for onsite in advance lot was full when I got there was told to park across the street in lot A. Had to argue with parking staff to be allowed in at that lot. After check in I was given keys to an already occupied room. I was given a QR code for parking after some confusion at the front desk and was told I could bring my truck back to the hotel later when I broght my truck to the hotel later in the evening I was told the lot was closed but I could drive around the cones and see for myself that the lot was full. I found parking once inside the garage. The staff did offer a $25 room credit as compensation.

Great service and clean rooms. New text concierge system helps with all your needs

Easy check in

Location is great and it's clean No amenities, the "lake front view room" was barely that ? not worth over $400 a night at all. Oh and the charging an extra $20 for a destination free is stupid as hell too

Hard beds

Everything was top tier

See above.

It was very big and welcoming! So pretty!!! I loved it Nothing

Great location, Uber all day, the price was very reasonable. Room clean,

We had a nice corner room on the 22nd floor with an amazing view facing north towards downtown Chicago. Lots of windows and HUGE room! Appreciated the dining table. No microwave in room, but there is one down the hall

Very clean, welcoming and convenient location Nothing negative to say

It says there’s a pool online there signs all over the hotel directing you to the pool, but their pool is no longer working and they’re not informing anyone of that

Arie crown theater was on a 10 minute walk from our hotel.

yes internet worked well

Clean toom beautiful views

Wonderful stay as usual

The room was nice. For some odd reason when my girlfriend went back to the room to take a nap there was a baby bed added to our room. That was not requested by us. I called the front desk to remove it, no one came until I called them 4 hours later. They then sent someone to get it.

Main thing was when I made the reservation I ask if McCormick place still had the free bus to Game. I was told yes then I ask how far is it from hotel, I was told right there. When we checked in I ask how to get to the free bus to game. No one knew. When we were ready to leave I ask Valet. He said I think you go to the light and turn left. It will be Lot E. It was Lot F and no bus to be found,It is freezing cold and snowing. We walked back and got a cab that cost $20 not bad. When we tried to get a cab back they wanted $120. We refused and started walking. My husband had had knee surgery a month before. We probably walked half way and my husband said I can’t walk any further. Van cost $50. My husbands knee swelled up twice the size. Then we get back to Hotel and nothing at the hotel is open. So I picked this hotel because of the bus transportation close and we ended up walking and paying for two cabs. Maybe buses don’t run at night games?

It was cute & fancy No breakfast for a $400 room is crazyyyyy

Clean and courteous staff

Room was ok the only thing bad thing was the breakfast wasn't that good everything else is was fine

The room was reallly nice

Easy check in, nice clean room, and surprisingly fast elevator. Everything was great!

The view

Everything was great

Was not happy about having to pay $40 a night to park my vehicle in the parking garage that was attached to the hotel! Would've been nice to know this before we arrived.. Also our room key was supposed to get us in & out of the garage but it didn't work, then the proceeded to tell me that I was not listed in their computer system. They had to contact the front desk to make sure that we were guest there. We won't be staying here again. Overly priced especially for parking!

Great place to stay

Location was perfect. Cost

Very clean. Friendly staff.

Parking convenience. Great restaurants. Lack of thick blankets

I requested a quiet room and it was quiet until 6:00am when a dump truck started working nonstop. This is a Saturday morning after a big event.

Great experience. Really can’t think of anything.

Very nice Hotel. Nice room and view!! The staff were friendly. We will be back to stay at this Hotel.

Tony at the front desk was incredibly helpful!! The room was newly renovated and was very beautiful and comfortable. Very excellent trip!

I liked the room style. I did not like that the pool was closed for this weekend.

The staff and room greatbut VERY

The room and staff were great

All the above

Good good good

Clean room friendly staff

It was very nice trip

We didn’t have breakfast at hotel.

IF I COULD GIVE A HALF A STAR I WOULD!. First of all I paid for a room with a lake and/or a city view and what i got was a window that showed mothing but steam from the giant air conditioning units that were literally 10 feet from the window. As well as the ridiculously awful view there was mold on the ceiling of the shower, and on top of all of that the condensation of the ac units outside made the window in the room start to leak water on the inside of the room. LITERALLY POOLS OF WATER ON THE WINDOW SEAL AND THERE WAS A ELECTRICAL OUTLET RIGHT BELOW IT! ON TOP OF ALL OF THAT WHEN I ADDRESSED IT TO THE FRONT DESK THEY SIMPLY SAID OK WE WILL CONTACT MAINTENANCE AND TOLD ME TO HAVE A NICE DAY! ARE YOU KIDDING ME! IVE SEEN RED ROOF INNS THAT ARE BETTER THAN THIS SMH!

Everything was top tier

On top of that, I was charged $29 three times for breakfast without ever being informed. I only found out because I checked my bank account. This lack of communication and unexpected charges were very disappointing.

Overpriced, outdated hotel not even in the heart of downtown. Charged $17 extra for a “city/fireworks view” and all we saw was smoke. Charged extra for my child’s breakfast even though the reservation was for 2 adults and 1 child. Ordered takeout and was hit with a $40 gratuity—unacceptable. Parking was a mess: given a key card to come and go, then told at checkout my room wasn’t even listed. Staff was disorganized, and we were watched and overcharged constantly, which felt discriminatory. This property gives Hyatt a bad name. I will never stay here—or any Hyatt—again.

Very clean room, amenities were adequate, awesome for connection across to event at Arie.. that should be better advertised to ease decision making. Zero view in this room.. except to the wall of the other tower..

Good

Great place to stay to walk to Soldier Stadium!

Room was clean. Beds were very comfortable. And the breakfast buffet was excellent.

Beautiful room! Delicious breakfast!

Room was spotless. Refrigerator noise little too much, constant and loud. Shower water too little and pressured. Market place was too pricey, but I guess that’s the usual these days in hotel market. They also have unannounced $20/day destination fee

Would visit again

Everything

Staff was very friendly

Great stay. Staff was wonderful.

The hotel had it all! Clean, spacious rooms. Friendly staff and easy check-in. Breakfast available along with a Starbucks and a spacious bar.

Amazing!

Connected to convention center (never had to go outside). Staff was exceptional. Cafe market was exceptional.

Room and hotel in general was very clean. Places to eat all around ranging from fast food to fine dining. We attended an event soldier field. Easy walk to the stadium. This place is a great deal for the price.

Jody my server for breakfast was amazing.

Will be back!

Huge convention center associated hotel. Very nice clean and modern rooms. Lakeside views from the convention are amazing (watch it at Sunrise). Only con is that it's kind of isolated dining wise and from more hip or active parts of the city. taxis/rideshares making a killing over here.

Nice room

Loved the proximity to Soldier Field and every one was very nice and helpful!

Great location, friendly staff, clean spacious room

Solid experience

My daughter and I were visiting a college nearby. The hotel suited our needs perfectly.

Good

Amazing stay. I came to Chicago for the Chicago marathon and plan on staying here every time I came to Chicago for the marathon. The great location is near to the expo and the best part of my stay was the free bus ride to the marathon. Thank you so much for a stress free stay.

Nice. Not good food options.

Parked in the parking garage at first and had to bring our bags a long distance. Refused to allow me to have a luggage cart to allow me to bring everything in one go. Took some persuasion to get one. Had to use two different sets of elevators to get back and forth between the room and parking garage. The parking garage is not labeled on the elevators so good luck getting back there.

The breakfast is a waste of money. All the restaurants on site have terrible service.

Big busy hotel. Well appointed. Conveniently located to downtown. Front desk could be a little more informative about reimbursement fee holds. The Starbucks staff really really needs a class on consumer interaction! Blatantly rude. The restaurants and staff were definitely a go to and with great food and atmosphere you can’t go wrong

Location

Good location for conference and very convenient.

Loved the gym room and pool.

Enjoyed my stay!!

We stayed at this hotel due to being walking distance of the soldier field stadium, It met our expectations and the staff was very friendly, The lobby is very nice, the lifts and facilities as well, the rooms are a bit outdated I find for the price we pay, yet a great stay.

Great

Place was ok clean wise but just couldnt get clear answers from some staff members

Great

My stay at the Hyatt Regency McCormick Place in Chicago was fantastic! It was a super clean and nice hotel, the room was spacious (2 Qn Bd) and the hotel was accommodating to all, with 2 bars & a restaurant and connivence store on the bottom floor. Highly recommend & will be staying again.

One down side of the room was that it smelled like pee.

Great stay! Chose this property due to its location to the Winston arena and a concert we were attending there. There are sky bridges connecting the hotel with the arena. Nice large bar area, market, restaurant all located at the hotel. Staff were friendly and professional. Lobby has lots of seating and pods that can be rented for meetings/work. 15 minutes walk to subway.

From the time we walked in the doors to leaving this morning ALL staff, front desk, housekeeping, Starbucks/Market, etc were all friendly, courteous, and helpful!

Hotel was mediocre, especially for the price. In a fantastic spot and great service during the stay

Check in took a while but we were told there were 900 check ins for that day and we were there right at 3PM. Bed was not very comfortable in my opinion. The thing I'm most unhappy about is that I received a charge for $63.64 the next day

All of the

15-20min walk from Soldier Field is super clutch!

Super quick easy walk to Soldier field. Not even 10 min

They overbook rooms. Which is odd considering my other friends booked a week later than we did for the same dates at the same hotel. They got their room no problem. We were told they overbooked. And they put us in a “parlor room” with no beds. It was essentially a corporate meeting room. They had to roll in 2 beds for me and my friend to sleep on. Mind you these beds were uncomfortable and small. My feet hung off the end while I slept. Then we had to wait around till 11am the next morning so we can switch room to the correct room. So while my other friends were out exploring the town, me and my friend in the parlor room stuck waiting for the correct room. They “gave us a credit of $100” to use for snack and food and such. What good that was considering we were not there to sit and snack around a hotel room. We were there for a concert. We probably used 1 water bottle out of that $100. $890 for two nights. And this is how we are greeted on night one. The most expensive room I’ve ever paid for and I had to sleep next to a conference room table. The correct thing to do would have been to refund us minimum 1 nights stay. What’s the point of booking in advance if they are going to overbook rooms anyway and screw over the consumer regardless. Overbooking should be illegal, and they should have addressed the issue the second they overbooked. Not once we arrived and just said “here is the best we can do…..sorry” always hated Chicago, this didn’t help the cities case.

Friendly staff, good location. We were there for a concert. Eveything about the hotel was great, only complaint i had is that you are automatically charged a “perks” fee for things we would never use, like an hour on the scooters, that doesnt benfit everyone. Aside from that, no complaints!

This property released my rooms without notifying me after I payed for the rooms. I do not recommend this hotel to anyone.

I left for my flight.

Directions on how to get there/park so u can get registered. Hotel needs a flyer with near by food options and their hours. Other than that the place was professional, courteous, spotless, and the bed and pillows were so nice we r going buy some for home

Very clean and friendly hotel! Stayed 2 days for a concert at soldier field and it was perfect as it was walking distance

Very friendly and accommodating staff

Hotel was nice and clean. Bed and pillows very uncomfortable.

Good location and has parking. Great staff! Only thing I wish the rooms had was a coffee maker.

Perfect walking distance to soldier field (which is why we picked it). Safe walk about 20ish mins. Room was very nice, bathroom exquisite! I would 100% stay here again for a concert at that venue

Amazing views and polite staff. 💯

Excellent service and staff, but awful business model and uncomfortable beds. Everything is an upsell; breakfast, parking, even the bottled water in the room. They even tried to get permission to add a parking fee to my card after i checked out, from the parking exit kiosk.

Excellent stay!

Hotel was very nice, clean and located perfectly for our stay.

I went to drop my things off before my check-in time and Tony went ahead and let me check in early. He was very kind and we had a great conversation while he helped me. His service was awesome and hope everyone has a chance to speak with him when they arrive.

Very nice property although a little expensive

PERFECT THANKS

I enjoyed my stay. It was quiet and clean.

Front desk staff was so knowledgeable and polite

This extra charge was not disclosed to me by Expedia nor the hotel upon booking, or the charge was hidden in the fine print that you cannot find. I've booked hundreds of hotels on Expedia and this is the first time I've encountered this hidden "surprise." I am very disappointed in both Expedia and the hotel.

Wonderful view, clean and comfortable. The Market-to go was a bit pricey for what was received, and I had to make a phone call from the hotel and it was $$$. I highly recommend staying here.

Not a lot of places to eat at night

Very good

Good for family stay. Safe place and walkable to nearby lakeshore.

Stay was great

The staff was amazing! They assisted me with any need I had during my business trip!

parked my car for a day and was charged for 3 times of vallet.

I loved the location

I love it here

The hotel was as expected. Great. We were erroneously charged for parking, however upon placing a call, immediately refunded back to credit card. Great stay overall.

The hotel was great and the saff (especially Tony) were amazing.

The room was clean and comfortable, and the staff was amazing

Nicely maintained but not quite in the heart of downtown, some walking needed to get to the rest of the city.

Tony the gentleman at the front desk was very nice and helpful. He made the stay much easier.

Great staff. Would stay here again.

🌸

Great location. Friendly staff. Tony was amazing!!

My husband has aggressive brain cancer. We had two oncology appointments at UofC today. I spent a lot on this room so we would be close for our morning appointments. There was no restaurant room service as we expected. Ordered from Market twice (only option) and i had to go myself both times to retrieve missing items. Water pressure was terrible and no ventilation for shower steam. No amenities. We just paid so much because who knows how much time we have and we could NOT miss these appointments. I thought we would have a wonderful room based on the information here and ot being over 600 foe obe night. The staff i interacted with were rude. Everyone so unhappy at the check in/out. So very disappointed and let down.

We picked this hotel because it was close to the convention center. However, they had limited choices for breakfast/coffee and for dinners. There wasn’t a ‘convenience’ section to their market and not much walkable. The hotel was clean and the room was taken care of every day. It just felt like a lot of work to get meals and basics.

Amazing

This was a fantastic place to stay and will definitely be making this the hotel of choice every time I am in Chicago. Walked to Soldiers Field for an event. Given directions and a small map by staff on how to get there. Options of places to go that are nearby to eat or look around. Room was fantastic. Just can't say enough good things about this place.

Very clean well taken care of

We were there for a Chicago Sky game and liked the ability to walk to the arena.

Great hotel! 2.5m from Rate Field!

Bery nice clean

I don't like that I paid a higher rate for a partial lake view. I wouldn't have upgraded if I had known that. It wasn't worth it.

The room I was in had a very strong overpowering smell of urine. I spoke to the front desk about it and they made a note to tell manager. I was instructed to discuss with Expedia for an accommodation to be given because the hotel manager said I prepaid through Expedia and not with them. I’d like to know what you will do for a credit for the two nights I stayed there since the hotel said it might be the pipes and there was nothing they could do but only Expedia could accommodate me.

Good place to stay for a Concert at Soldier Field. By in large not bad, comfortable bed. Bathroom could have used a spot more cleaning,. Parking was not the best. Their parking lot was full, and no Valet parking. Had to park in Convention Center parking garage, with about a 15 min walk back to the hotel. Still had to pay full price for the parking.

Great place to stay especially with the price!

I could not find a restaurant to eat in within walking distance. It was a very long walk from the hotel to the venue in McCormack Place. It might be nice to offer wheelchair rides. The swimming pool was closed for repairs.

Clean, modern rooms

Over-priced with limited service and amenities.

S

Cool view, comfy pillows

Everything’s was great. Just the shwets are

Great!

Great hotel to stay at if attending events at Soldier Field! Very walkable to that venue.

Everything was wonderful, would stay there again.

Check in and check out was super quick and room was nice and clean

Beautiful hotel. Always come back.

Thx

Lovely hotel- staff was very nice- room was comfortable and clean

The lobby was packed with people checking in. The staff worked very quickly to check everyone in in a timely manner. The rooms were perfect!

I was staying at this Hyatt-Regency to be near Soldier Field for the AC/DC concert on 5/24. Upon check-in, guest services superstar Tony granted me an early toom check-in at 1pm, then voluntarily discovered that I was a Hyatt Elite rewards guest and upgraded my room to a 30th Floor King room with a perfect view of the Chicago skyline and Lake Michigan. Tony also provided two complimentary bottles of water for my one night. That extra service touch after a long night prior and an awaiting 240 mile drive back the next morning really helped. Courteous guest services, fast elevators, easy self parking, beautiful rooms, comfortable beds, warm shower with perfect water pressure, clean, convenient skywalk to McCormick Place,.close proximity to Soldier Field (0.7 miles), plenty of taxi access, close proximity to train transportation. Highly Recommend!

The location of this property was great for our needs. Check in went quickly and the beds were comfortable. However, the staff was unfriendly, and we had issues in the room. The light in the bathroom flickered constantly like a strobe light so we couldn't turn it on, and the refrigerator kept our items just slightly above room temperature. For the price of the room, I expected better.

Nice rooms. Great location.

Staff was very friendly/accommodating. Room clean & comfortable. Location was perfect for event we were in town for (AC/DC concert @ Soldier Field). Easy walk to restaurants/bars/stadium.

Our room was very clean and in great condition. The beds were super comfortable. My son was very disappointed that the pool was closed (one reason we booked the hotel), parking was rough (it was a very busy time but we hoped with a child with disabilities that we could at least park in our hotel lot). Check-in was very busy, quick and impersonal, but they were trying to get the line through quickly. We would give the hotel another try during a slower time.

Had difficulty trying to keep the room cool

Clean rooms, friendly staff, good area to walk to events.

Hotel room was comfortable and clean. We stayed there to attend a concert and came back to everything being closed and nothing close by.

Busy place. No parking on the main structure due to event. Parked in another lot next to hotel.

Stay was wonderfyl. Staff very friendly and helpful.

Very friendly . Was given a corner suite upgrade without asking.

Great stay for a concert at soldier field.

Very nice hotel. Easy check in and parking. Right next door to the public train.

Nice but a little pricey but was convenient for why we were in Chicago.

This hotel is in a safe area. We walked to Soldier Field to a concert and it was a straight shot and I never felt unsafe. This hotel had everything you would need-restaurants, bar, etc. I highly recommend

I didn’t like that prepaid for a room with a king bed 45 days before arrival and when I arrived they told be they only have double beds.