Hyatt Place Chicago Midway Airport

The staff were great and the rooms were clean.

Everything was nice, I have no complaints

I liked everything about the hotel. The food was amazing and the staff was friendly.

Todo muy bien y excelente atención, súper recomendable.

Exceptional

The space, comfort and cleanliness, plus the close proximity to the airport. Breakfast could have been better, and no visible ice machine.

The breakfast area was small and crowded but the food was very good. The room was clean and comfortable and had a nice couch which was a plus. Free parking was great. Free shuttle to the airport was helpful. Using the elevator required using your room key, but the elevator key pad was very sensitive. The room had a refrigerator, which was very nice, but would have been better if it had a freezer section,

There was no charging port in the room, the clock was not attached to anything and the cords were frayed. The room did not have a black out shade so my room was fully sun filled from 0515 till 2030. The hair dryer needs to be replaced. Room 320.

Superb

I like tge location We had plenty of ants in our bathroom and the carpet smelled bad.

Flies in breakfast area.

Great customer service. Nice facility. Spacious abd very clean rooms.

Exceptional

Exceptional

Clean, well maintained. Great staff. Could use a microwave in the room. Other than that, perfect place.

The staff was super friendly and the hotel was clean and nice! Comfortable for my stay. I would recommend booking here! They also have a parking lot for their guest.

good, and clean room ! breakfast good !

We stayed here six years ago and it's better this time! We came during Covid. No pool access or Hot breakfast. This breakfast was Amazing! I like strips of bacon not crumbles.

Every time we visit the facility the stay experience is superb and the family is always Happy.

Hotel was clean, pool cold, limited choices for breakfast, front desk clerk has too many tasks, can't focus, guests have to wait to be served.

The stay was amazing and the staff was great!

Location was amazing as a runner there was plenty of safe roads to run. The staff were super kind. Parking was great.

Everything was wonderful, staff very friendly and helpful

Breakfast and extra large room! Found a few bobby pins on the floor of our room, so glad they weren't sucked up in a vacuum, also, maybe wasn't swept as well as it could have been! The carpet was dark and so were they, so not complaining but worth stating.

Our room was great and made for a wonderful stay!

Exceptional

Good

w

Superb

Na

Exceptional

Very close to airport, good shuttle (but hard to find pickup location) and good breakfast X Everything was good.

I love the location I always stay at the hotel and book through booking.com. I’ve never had an issue. However , I was told by the rep there were no queen beds available which this was what I booked. I then told her it was me and my daughter she than said she oh I have a room. The games. Unnecessary

I would have given all 10s if not for the ants in the dining area and the location. Although the location itself was great, it was too far from my purpose for the visit. A location on the south east side of the city would be great.

Superb

The room was spacious, beds were comfortable and mini fridge came in handy. I didn't like the frosted sliding glass door for the bathroom. The shower pressure acted up every shower, not a huge deal. The staff was very accommodating. The breakfast was sufficient, more options would of been nice. Over nice stay for a weekend volleyball tournament at the Wintrust Sports Complex.

It was a wonderful place to stay and amazing rooms and they had a great breakfast selection. Parking was reasonable and the person that recommended with any help is Francisco.

Breakfast was delicious with great variety.

Clean room

Superb

It is always a pleasant stay at the Hyatt.

very nice and clean hotel with great rooms. definitely recommend this place. Breakfast can be better but it is ok.

As usual Hyatt is great but I still miss microwave in rooms. Staff was great and breakfast was nice. My kids loveed it. It's in a safe area with security guard present during night. Best thing is that they gave a shuttle which can take you to midway and runs 24*7. We did not use it but practically we could have taken shuttle to midway and then CTA to downtown. Chicago downtown is just 14 miles away with average travel time of 35 to 40 mins. Will stay again for sure if I am in the area and not staying downtown.

Very crean room breakfast very good parking very easy to go on and out

Clean room,

My favorite place to stay in Chicago

The hotel was really clean and the breakfast was great! The free shuttle there from MDW was amazing. My only complaint was that room service wasn't provided everyday since I only stayed 2 nights and the pool smelled of too much chlorine.

The Airport Shuttle they need to said only for Midway Airport not for O’hare. That’s why I reserved this hotel because is included the airport shuttle. The day I arrived to the airport they can’t pick me up because the hotel shuttle doesn’t go to that Airport. It’s was my first time in Chicago I need to take the train take 2 hours to get the hotel. Please specify which airport the hotel do the shuttle.

Breakfast was good and located in nice area

Friendly staff

Clean room and staff very nice and helpful.

we loved it

Thought with Hyatt name it would have more

Very clean and new feeling

Great location for a quick stay. Staff was great. Rooms were clean. Would definitely stay here again.

Breakfast was fresh and hot. Parking was very easy.

Booked and paid for a room. Called ahead to let them know I'd be coming in at 1am and was assure drhe room would be available. Arrived at 12.30 to be told they'd sold the room and were now sold out. Was told they'd refund the cost but had to chase them up to do so. At least the gut who got stuck with this was polite and got me abothee room at a different property. Inexcusable ineptitide for whoever was to blame.

Parking was free unlike the other hotels in the area, The breakfast was okay, could’ve been better! No labels on the main course.. so could’ve been pork or turkey! Building is secured!

Very clean room

Room and bathroom was clean.

Check in was a breeze, staff was very friendly. Breakfast was good. Area felt safe with many dining options.

The hotel stay was great. The breakfast was decent no complaints on the breakfast. Parking is free and they had security there to monitor the area. I would definitely recommend getting a hotel reservation from Hyatt.

The room was clean, parking available, and check in was quick!

Great breakfast. My family enjoyed the stay and will be back whenever we are in the area.

Room was spacious and clean. Price was good for a one night stay. Would stay again.

Comfortable Stay and loved the area

Everything was wonderful only (7) minutes to Midway Airport

Well layed out rooms

Rooms were are clean. Staff was really nice. breakfast was nice and fresh and parking was easy.

Breakfast was somewhat on the later side but generally good. Obviously very heavily used hotel but overall was fine

The room was very nice, clean and roomy.

It was nice and comfortable

The breakfast could of been a lil better the eggs tasted like rubber,

Great

Room was clean. The iron had NO stains so I was able to use it without fear. Breakfast was constantly being replenished.

room was clean and bed was a comfortable bed. Staff was very welcoming Loved being in walking distance of Giordanos, our favorite pizza stop while in Chicago.

Airport shuttle was great. We had to be at the airport at 3 a.m. and they were ready for us

Shuttle pick up needs better location directions at the airport. Shuttle bus was a little aged but driver was efficient.

N

Only one of the staff members were nice. He was a tall gentleman that worked night shift. Website says daily housekeeping but this is not true. Must stay more than two nights for housekeeping. They ran out of towels in the rooms and pool area. Majority of staff didn’t speak when spoken too.

The staff there were super helpful and nice, and the room was impeccable! Thank you!

Clean and friendly staff

So clean and nice!

Staff was friendly and patient. The breakfast was lovely and I was excited to get to come back to my nice room after along day

Everything wa

Perfection at its finest, enjoyed the stay. Definitely staying there again

The sink and shower both had hair in them, the drinking glasses were dirty, and the teas were open.

everything was good

The shuttle was awesome and the lobby was really nice. Staff was also helpful- super convenient if you are going to the airport

Everything was great

The check-in was good, the room was clean and spacious. The bed was comfortable, it was not too noisy being close to the airport. The breakfast was average, normal continental hotel offerings.

Nice room

Great accomodations

Staff was super friendly and readily accessible.

Staff was extremely courteous and accommodation nice.

Room was clean but it was really cold

The assigned room was very clean. The amenities were great. My family had a great time.

Excellent stay! Clean hotel and room. Staff professional abs available. Breakfast delicious.

Hotel had nice updated decor, clean, quiet and the breakfast was good. Customer service was pleasant and helpful. We were able to check in early for a small fee.

Eggs for breakfast were hammered but overall the food was decent.

Stay was nice. Had a problem with TV but was fixed promptly. The area was nice. A lot of restaurants and shops (Walmart, Target, etc.) nearby.

Room was great. The staff very helpful!

Yes,yes

This was such a nice and clean room and the workers at the desk and housekeepers were very pleasant I highly recommend

The Front Desk receptionist was outstanding in providing excellent service.

Clean room, hot coffee, nice bathroom.

Heat in the room was not constant for the full 3 days . Had to constantly report to the front deck that it was not working. Telephone going in an out even just to the front desk, had to go to the front desk to report the condition of the room. No cleaning of the room at all during the stay. Horrible will never stay at this or ant other name with Hyatt, service was horrible.

Yes

Nice stay

Very clean room. Close to airport.

I will come back too this place very clean

Clean room, Staff friendly Amenities And also it is the 4th time for me there.

It was nice. Missed the food experience. Had to walk over to the hotel next door for food.

The room was clean and the location was great for flying out of Midway.

Good.

Breakfast menu was fresh, convenient parking, quiet, friendly staff, clean and comfortable stay.

I love this hotel, I’ve stayed here about 7 times

The room was clean, the staff was responsive and friendly, and the breakfast bar offered a nice variety of high quality options.

This was our second time staying at this hotel. The staff was incredible. Thanks to Veronica, Lilly and other night shift worker. Made our stay enjoyable.

My stay was great! Very good location surrounded by many hotels. Cozy environment, felt safe. Many parking spots. The room was very clean and smelt good. Heat was working great. I would recommend and stay there again.

Everything was great!

Staff was very friendly and helpful.

Yes on everything!

We had an amazing stay at the Hyatt! The staff were incredibly welcoming, the rooms were spotless and comfortable, and every detail made our visit feel special. Great location, great service—highly recommend!

My stay was nice the hotel room was nice I didn't like the AC it was hard to keep at steady temp. I didn't like the comforter and freaked out seeing it held to the light. Staff was very nice and friendly

Convenient

Room great. Front desk person excellent. It was quick stay, but well worth the money.

Clean room & staff was very nice & welcoming

Clean, nice staff, good enough breakfast, and super convenient with a shuttle to midway. We have stayed here twice.

I was double charge and they won’t refund me.

Clean and comfortable. Perfect spot to stay before an early flight out of MDW.

This is our second time staying here and it’s super close to the airport. Staff is great and place is clean.

Fast, easy check in. Very clean and reasonably priced hotel. The staff was very friendly and helpful. It’s also very close to Midway Airport.

A great pet friendly hotel with wonderful staff and the hotel is super clean!!

Great hotel to stay at! Love the staff and the gym was great

Clean room, friendly staff...reasonable price during a snow cancelation

Room was great and the staff was very accommodating!

Clean room. Friendly service

Great staff and amenities

I stay here often. Rooms are clean, staff is professional and the breakfast is great.

No proper room maintenance

Good size king bed room, property clean, parking very convenient, breakfast - don’t keep hopes high.

staff was courteous we initially got a smoking room with severe smell but they changed it to non smoking like we had requested initially

Everything

Pool was cloudy. One towel that was provided was not clean. Breakfast was good but vegetarian options were few.

Good experience! Friendly and smiling staff, clean rooms, just wish they had microwaves in the rooms.

Clean Room and staff was very professional .

The room was very clean. Didn’t have any issues with the staff or the front desk. everyone was very friendly.

Staff was exceptionally helpful and room was very clean. Thank you for maintaining your high standards.

The hotel was beautiful, clean, and hospitable! When I checked in I was greeted with a smiling face and also surprised with being the “guest of the day” which honestly made my day 😊 after a long drive. The room was cozy and had a nice seating area. We were also able to park for the week and take a shuttle to the airport. The only complaint I have is how extremely loud the guests above us were, but that was not the hotels fault.

The room was beautiful, i like it. The front desk were friendly too.

Love this place

Great place to stay.

It was clean spacious and had 24/7 shuttle access to Midway airport and subway.

All was great

Yea it was great for sure!

yees

Good stay

Great experience second time staying here and it’s always enjoyable

The hotel staff was exceptionally they all were helpful, friendly and ready to make my stay fabulous. The only issues we experienced was hair on the bathroom floor, which was hard to see but transferred to our socks and shoes. The refrigerator needed a bit of cleaning otherwise the rest of the room was good.

Good

This was my second time staying at this hotel. I really appreciate the free parking, the good breakfast, and the clean room when we checked in. However, our room wasn’t cleaned on the second day, which was a bit disappointing. It would be great if housekeeping could be more consistent, but overall, it’s still a comfortable place to stay.

Staff were excellent and accommodating.

Front desk, great greeting, met with a smile, room was excellent, clean, when I come back to chicago will stay there

Clean room, helpful staff, free coffee and airport shuttle!

We used the airport shuttle to get to a train for downtown Chicago. Around an hour in total but getting back took a little longer. Otherwise good hotel with good local restaurant and shopping, particularly convenient for Midway airport.

Everything was great including the staff and shuttle

Good

The room was clean, and the staff was very helpful. Thank you

Hotel was a very good option. Property was very clean and service was good.

Shuttle arrived and there were many people waiting to go to the airport. They were able to get another shuttle quickly to take the rest of the people waiting.

Everything ok but disappointed to find out breakfast is not complimentary anymore

The overall stay was okay, I normally book this hotel when I visit Chicago but since the breakfast isn’t complementary anymore I don’t think it’s worth booking.

Muy buen servicio, exelente la atencion y muy limpio todo

Good location and free parking

Great customer service

It was very nice

Everything was fine

Convenient location to airport and restaurants.

Everyrhing was perfect

Parking was efficient and check in was speedy.

The room that I had was great it was spacious enough for us. Other than that everything was a problem! It was a wait for towels to our room, no towels in the pool area. The pool is small and it’s very dark in there. They’re not many options for snacks i didn’t see one vending machine. The bar isn’t quite what you expect. Overall a one night stay is ok but for longer than one night I suggest the DoubleTree across the way

My room was very clean and the staff was very helpful. I enjoyed my week stay.

rooom was clean but using comcast to view programs was a departure from the last time. no live tv

Clean spacious room. Very close to airport with a shuttle service that ran regularly. Coffee ready nice and early! I would definitely stay here again.

Very comfortable couches in the sitting area in the rooms. The frosted glass bathroom door was a little disconcerting though. The rooms are truly soundproof, which is important given how close the hotel is to the airport.

Hotel was clean and relatively quiet given its proximity to Midway Airport and being on a major street.

We only stayed for one night for a concert but I would defiantly stay again for longer stays!!

The staff was very professional and courteous. However, the elevator was down and they only offered rooms on the 5th FL. Later offered a room on the 2nd floor which I took as I was attending funeral services and did not have time to relocate. Elevator was not fixed by the morning time as stated. Room missing some minimal items like hand soap. Property was clean.

I got a call at 530 pm while I was on the rental car bus at the airport. They wanted to tell me the elevator was out and I would be on the 4th or 6th floor. Was that OK? How do you deal with this at this last minute. I thought well maybe it was a last minute issue. IT WAS NOT. THE ELEVATOR HAD BEEN OUT FOR 2 WEEKS. They could have allowed me an opportunity to change my plans in plenty of time but instead they waited until I really had no choice. The room was not very clean as well. Very disappointing experience that was avoidable.

Front desk staff was very pleasant and the room was nice

I am very pleased with my stay, staff always friendly and accommodating. Will definitely stay again.

When we arrived we were told the elevator was out of service and had been for several days. So we had to carry the luggage up the stairs. Then the tv wouldn’t work so I tried to call front desk phone wouldn’t work. So I go down the stairs again. They tell me oh you have to hit 7 and then so other thing to use phone and the tv you have to hold down menu button till it’s green then go to live tv. I said don’t you think directions of how to use tv and phone should be in the room. The gentleman said yes I’ve been thinking we should do that. The room was really nice the workers were great. But the elevator being out and no directions for tv or phone at 227. A night I think it should of been better

Room was on the 4th Floor. Elevator not working for the entire stay.

Room was fine. Not great but no problems. Breakfast was very disappointing. Much better breakfast included in room rate at Drury Inns.

Great stay. Hotel very clean and comfortable. Only negative was the elevator was out of service for most of the weekend.

Elevators were out. No staff to help to guests.

Elevator out and poor desk manager only one working not his fault but overworked and understaffed

Ok hotel. Elevator did not work. Wish they would have let us know so we could have changed hotels.

Fix the elevators. Other than that, everything is ok

Clean comfortable small quiet. DID NOT LIKE BEING INCONVENIENCED BY ELEVATORS NOT WORKING. The Hyatt Place did comp the $11 breakfast and a little larger END room close to the stairs.

The hotel is lovely and clean but went to restaurant for a snack and drink and not great food and waited 30 min for someone to come back so we could pay

Staff has been wonderful and the space is very clean and updated!

Property was clean, however elevator was down most of my stay. Additionally, the bar was never fully operational they weren’t able to make drinks. Hyatt used to be slightly more prestigious, it’s decling for sure!

No elevators

Flight canceled and had to spend night here. Got in at 11:30pm and left at 6:30. Only slept here. Comfortable bed and climate. I was most blessed by the compassionate clerk at check-in. It was a long and disappointing day. And I felt that, without me saying that, this clerk understood my pain. I have no complaints, but the empathy of that woman is what leads me to a 5-star rating of this hotel. Shuttle service also very good.

Elevators were not working , had to carry bags up To 5th floor after checkin & then also back down the stairs when checking out in the morming

Did not like the fact that breakfast was advertised as part of the room until you checked in and if your room price wasn’t adequate, they did not include breakfast and charged you $11 per person

The front was very helpful with any questions we had including transportation questions. Our stay was wonderful. It was quiet and very clean.

very happy with everything it was perfect

Everytbing was great for the Hyatt except 2 things. 1. Their elevator broke on day causing everyone to take the stairs for the ENTIRE weekend. And 2. They charged me incorrectly after an already expensive trip. Not good. Overall that makes the experience 3 out of 5 for me

Elevator wasn’t working all weekend, took 2 days to actually put a sign up saying so. Nobody cleaned our room during our 3 night stay. Would NOT recommend.

Good facilities, staff nice, bed wasn't worth mentioning otherwise it was a nice hotel

Room was clean and very well put together definitely will stay again.

We would 100% stay at the Hyatt Midway again! The staff was incredibly nice and accommodating, plus free short term onsite parking is a plus as other hotels charge nearby upwards of $30 even if you're parking for less than 12 hours! We did not get to use the pool or fitness center but they looked very nice and kept up with. The fitness center looked like it had plenty of room and wasnt squished like others i've seen. Its located in the back of a conglomerate of hotel chains, so its quiet in the heart of the airport. The free shuttle was nice too and ran every 15-20 mintues on the hour, very convenient!

Loved this place, they have the softest towels!!!

Great hotel near midway airport

Room for improvement: our fan was not working in the bathroom. So it was quite humid in our room after we took showers. We asked for extra towels 3 times before they were finally delivered to our room. But they allowed us to have an extra hour for later check-out due to the inconvenience. There was not a microwave in our room (that’s $20 extra if they bring it to you). But there was one in the lobby to use for free. At check-in they said breakfast was $11 plus tax per person. But maybe since we booked with hotels.com we ended up finding out that it was included in the price of our stay. Overall it was a very nice hotel aesthetically, but functionality could be improved.

Very clean hotel. Nice staff.

I really enjoyed the King Suite. The room was spacious and clean. The lobby was nice and the morning breakfast was on par with similar chains. They do have better coffee options which is nice. This will be my preferred hotel while I’m the Chicago - Midway area.

A little dirty and ac did not seem to work well but all in all way okay.

The staff was friend and helpful.

It was very quiet and peaceful. If you could have maybe a smoking area with some type of sitting.

Very clean property and wonderful staff. The only negative is that breakfast was not included in the price.

Great hotel. Only issue that was disappointing was that we had 10 rooms reserved and they spread us across 5 floors. We assumed would at least be somewhat together.

Amazing service

That was very polite and helpful

Close to airport and shuttle runs on time

the room was well equip, with all the upgrades, you can think of. very nice shower. only one think the chair for the desk was hard.

Surprised at the charge for breakfast after checkout, after never being told about charge. I had a booking problem, the staff refused to help. The property is nice, but the front desk people are poorly trained

12346

This was a typical mid-range property. It was VERY clean, in fact I was greeted with the smell of bleach when I entered my room which not everyone might like but to me it's a very clean smell. The staff was excellent, friendly and engaging. There wasn't a single hiccup in my stay.

Options for dining, starbucks limited option, prices little high for accommodation

Everything was good!

Very good hotel!

Everything About My Stay Here Was Excellent And I Will Book Again In The Near Future...

The modern furniture in rooms and lobby I like the colors and renovation very clean and fancy

Enjoying my extended days at this hotel.

The staff took care of me fast and service was excellent. They gave me a good room that i didn't have to do to much walking and that was good for my ankle recently broke.

This is by far one of the best hotels i have stayed in. The

Good stay

Very clean - timely shuttle - great staff

Very nice hotel right by the airport

All was good!

It wasn’t as I expected and it didn’t worth the price I paid for

C

Front desk recipient is very mean and rude

Everything was absolutely perfect!!!

Good

I have always enjoyed this property because of his customer service, is breakfast service, and the cleanliness of the hotel. This visit was nothing like that. When asked for assistance to print out an item, I was advised to call maintenance. That’s a business area that any manager could have assisted with the printer, not maintenance. When asked if I could heat up my own bagel, I was advised no I could not use the equipment only The microwave. To save the lease. This will be my last time at Hyatt Place.

Breakfast could be better.

No one at the desk when checking in. It was late to be fair but had to walk around to find someone. I had ants in my bathroom and my bedcovers were dirty.

It’s exactly like the description which is always great. The staff was really nice when we were checking in. Pool is amazing and I can’t wait to have their breakfast in the morning for $11.

Clean I needed somewhere to stay that was affordable before my checkin downtown. This is 5 mins or less to the airport. Staff nice breakfast only 11 bucks! Room spacious! Would stay again

We had a nice stay. Love that there’s a free shuttle to and from the airport where you can catch the CTA into downtown Chicago. Staff was extremely nice and courteous. We’ll be staying here again.

Comfortable and quiet

Service was excellent!!

Great stay. Have stayed at this hotel twice, nothing less than a great experience both times. Highly recommend.

As expensive as this sysy was, it should have included breakfast. Instead, it was another $11.00 plus tax per day, after spending more than $400/night for a room. This is simply outrageous.

Good

Great location and many wonderful things to eat

The check in and out were quick and easy. The room was clean and comfortable. The additional step of using the room key to use the elevator to upper floors added an extra safety element. I would stay there again.

I stayed for almost a week and the cleanliness and service waa consistent from day 1 to the end of my stay. Highly reccomend!

It was a great location with many shops and restaurants. I always stay here when visiting.

Everything was easy and smooth, service was great and people were friendly

na

Good

James was very pleasant and professional

They have a solid free breakfast & rooms are clean & comfy.

Average hotel. Some of the front desk workers could have been more polite.

The rooms were very clean and had plenty of space. The blackout blind didn't block out as much light as I was hoping. We could hear noise out in the hall in the morning; I'm not sure if it were guests or the cleaning crew. Overall, an enjoyable stay though- would definitely recommend for anyone flying out of Midway frequently. Also, some our rideshare drivers had a hard time finding the hotel, so just be aware.

I don’t like the fact that my room was cleaned only once for my four nights stay.

Overall it was a good stay! However I won’t be back.

It was a nice stay

The young man that works at the front desk was very helpful & professional!

Nice room

👍

breakfast was great, staff was pretty nice other than the fact it took us asking twice to get toilet paper and more towels with 3 adults and 2 children who use the restroom, worker wrote down all of our information for us to still not get toilet paper all day, which was okay because we went to do things but no one delivered our toilet paper and towels as they stated they would.. when we asked again waited about 20 mins before we still got it because worker had to go to another floor. the facility was clean don't get me wrong but when we came home from our trip my child had ended up with head lice… which i know for a fact my child DID NOT have any prior to the trip. was not

Nice location and free regular shuttle to airport was great. Pool was small and crowded and breakfast didnt have many options, particularly no waffle maker. Staff was very helpful and room was clean, bit difficult to lock bathroom sliding door.

I specifically asked for a quiet room and the front desk gives me a room next to an entire migrant family with 15 kids running down the hall screaming and talking loudly outside my door until 2am like they owned the hotel. Are people really this twisted and sick in the head to screw someome over every opportunity they get? And my bed had a huge dip in the middle. This place was not worth the price.