Fairfield Inn By Marriott Richmond Chester

Over all wonderful experience i will be staying again

Very friendly and helpful staff

Each night there was so much noise from the floors creaking all night long and the hallways were not clean.

overall it was nice,

Rooms remarkably clean and comfortable beds. I was definitely impressed and will make this my regular place for my future trips to Chester.

Location is great. Right off 95 It was fairly clean but some towels had hair on them.

Location is great. Right off 95 It was fairly clean but some towels had hair on them.

Enjoyed my stay at this hotel. Pet friendly so time spent was good. Traveling to North Carolina but dint want to drive at night. All type of food choice surrounding area. Gas stations close to on ramps.

Staff very friendly. Breakfast excellent. Large variety of hot/cold food

Nice clean room. Helpful staff.

Would highly recommend we stay here twice a year

The staff were so friendly!

Good

Exceptional

The staff was extremely helpful and accommodating.

The staff was extremely helpful and accommodating.

Very nice place

I had an accident with my room since it leaked water from the bathroom to the room, I recommend remodeling the entire bathroom of this room since it looks "old" the grout of the tile is dirty and I think it is not the quality standard of the Marriott

The hotel was OK for the price. We only stayed one night.

Yes.

Charged me $80 for a pet that wasn't disclosed when I booked the room.

The breakfast was oustanding.

No coffee machine

Everything was good

The front desk Al is great !!!!!!! Need some updating and by the vents in some of the rooms are mold

The front desk Al is great !!!!!!! Need some updating and by the vents in some of the rooms are mold

The Breakfast room, Food and AC WERE GREAT

The breakfast room was clean with minimal, but anple selections for breakfast.

Good location for our needs

Check in was time consuming as staff had to suffer with new software.

Even though I made a reservation there was no room for me when I got there. The front desk was very rude, unhelpful and completely unapologetic. Very disappointing especially as I am a platinum Marriott member.

They didn't clean my rooms and I had a tick bite on my left arm

Very clean room

I picked this hotel because it was right off 95, and there were lots of choices to go and grab something to eat nearby. I also was traveling with a small dog and this place accommodated that. The staff were curtious and helpful. The room was very nice and clean. I would stay here again

Clean room. The bed wasn’t very comfortable. The building itself could use some TLC outside and in. Upgrades

Reception at check in was great. I didn't get her name but she was most helpful and kind.

Good

The fact that it is right off the Interstate I-85 There were signs of wear in the room. #218. 1) The Door handle is missing screws to hold the latch in place. 2) There was a cracked Tile in the Bathroom Tile Floor. 3) There was audible noise, foot traffic from the room above.

The fact that it is right off the Interstate I-85 There were signs of wear in the room. #218. 1) The Door handle is missing screws to hold the latch in place. 2) There was a cracked Tile in the Bathroom Tile Floor. 3) There was audible noise, foot traffic from the room above.

Very clean and dust free room and bathroom, clearly updated, room 210 if you are looking for a specific reference, super comfortable bed and pillows, great heating and air conditioning. Facility was clean between parking lot and entry to room..staff very professional and friendly. We didn't have the breakfast or use the workout area so can't review that. Price was really reasonable.

Very clean and dust free room and bathroom, clearly updated, room 210 if you are looking for a specific reference, super comfortable bed and pillows, great heating and air conditioning. Facility was clean between parking lot and entry to room..staff very professional and friendly. We didn't have the breakfast or use the workout area so can't review that. Price was really reasonable.

This facility is very old and needs updating badly, especially because of what is being charged! The room lay out is terrible.

The room lay out is terrible.

Clean room - good location off 95 - good breakfast

Clean room - good location off 95 - good breakfast

Trash customer service. Small room, Will not stay again

Trash customer service. Small room, Will not stay again

comfortable and friendly efficient staff

comfortable and friendly efficient staff

Room great. Staff great. Internet problem was kicked off or not allowed access.

Room great. Staff great. Internet problem was kicked off or not allowed access.

Cockroach in my bathroom Cockroach in my bathroom

Cockroach in my bathroom Cockroach in my bathroom

Clean, staff were courteous Shower doors wouldn't stay closed when showering

Clean, staff were courteous Shower doors wouldn't stay closed when showering

Superb

Nice room No ice machine 4th floor Shower pressure could be little better

Nice room No ice machine 4th floor Shower pressure could be little better

Very quiet and friendly staff. I liked the tv Room was kinda small

Convenience tonterstate Have stayed here multiple times and have seen the physical aspects of the building decline over the years. Needs some repairs and fixing up.

Like the place as repeat client. Convenient for a thru-travel fla-nyc-fla. Great excellent reception!

Like the place as repeat client. Convenient for a thru-travel fla-nyc-fla. Great excellent reception!

smelt musty, and a roach followed us in as we opened our door.

bed and pillows smelt musty, and a roach followed us in as we opened our door.

Heater on hot or off. Window opens so saved us. Clean comfortable room

Heater on hot or off. Window opens so saved us. Clean comfortable room

The staff was great but for a handicap room I felt the bath towels were too far from the shower.

The staff was great but for a handicap room I felt the bath towels were too far from the shower.

Room was clean and bed was comfortable

Room was clean and bed was comfortable

Front desk staff was super and check in was quick and easy

Front desk staff was super and check in was quick and easy

The breakfast very fresh

The breakfast very fresh

Clean hotel. Great location.

Clean hotel. Great location.

Great stay no problems great staff. Thanks

Great stay no problems great staff. Thanks

N/A

The pillows are pretty bad- honestly flat. The breakfast is not bad and the room is ok although we had an elephant upstairs from us and the lighting in the bathroom was very poor.

The pillows are pretty bad- honestly flat. The breakfast is not bad and the room is ok although we had an elephant upstairs from us and the lighting in the bathroom was very poor.

Breafesr was good, the gotel was clean, bed was very comfortable

Breafesr was good, the gotel was clean, bed was very comfortable

We didn’t care for the house keeping either.

We didn’t care for the house keeping either.

Staff very friendly and helpful.

Staff very friendly and helpful.

Great place to stay. Friendly

Great place to stay. Friendly

Room was cleanwell stocked. The staff was professional and cour3

Room was cleanwell stocked. The staff was professional and cour3

Very nice room

Very nice room

The toilet broke on Saturday and I let the front desk know on Saturday that it didn’t work. They said they would put in a ticket and have someone check on it. After returning to the room at 10:30 pm the toilet was not fixed. Front desk said there is no maintenance on the weekends. We were able to change rooms which was extremely inconvenient at 10:30 at night.

The toilet broke on Saturday and I let the front desk know on Saturday that it didn’t work. They said they would put in a ticket and have someone check on it. After returning to the room at 10:30 pm the toilet was not fixed. Front desk said there is no maintenance on the weekends. We were able to change rooms which was extremely inconvenient at 10:30 at night.

Yes

Yes

The young lady at the front desk was awesome. And the breakfast staff keep the area clean.

The young lady at the front desk was awesome. And the breakfast staff keep the area clean.

Clean spacious quiet and close to all the stores and 95 I would definitely stay again great customer service

Clean spacious quiet and close to all the stores and 95 I would definitely stay again great customer service

Staff friendly, helpful and efficient. Bathroom walls and floor stained. Very noisy til after midnight on a weeknight. Mattress pretty new, but zero support, pillows collapsed flat immediately. Almost no water pressure and shower head needed replacing or intense cleaning as water not flowing from each portal. Felt like a $50 room. I would not stay there again.

Staff friendly, helpful and efficient. Bathroom walls and floor stained. Very noisy til after midnight on a weeknight. Mattress pretty new, but zero support, pillows collapsed flat immediately. Almost no water pressure and shower head needed replacing or intense cleaning as water not flowing from each portal. Felt like a $50 room. I would not stay there again.

Nothing all was good.

Overall clean, bathroom could use an upgrade Tub was stained (but clean) and the part that goes to the drain was broke. Other than that the bed and pillows were very comfortable. Overall satisfied with our stay.

Overall clean, bathroom could use an upgrade Tub was stained (but clean) and the part that goes to the drain was broke. Other than that the bed and pillows were very comfortable. Overall satisfied with our stay.

Very friendly staff, clean room, big desk, comfortable bed, great pillows.

Very friendly staff, clean room, big desk, comfortable bed, great pillows.

The shower drain in the bathroom was very nasty! But we just stayed overnight.

The shower drain in the bathroom was very nasty! But we just stayed overnight.

All Good. Just think $75 for one night for a pet is a little high.

All Good. Just think $75 for one night for a pet is a little high.

The room was nice if nothing special but what I am writing about was the breakfast. Usually these are kind of blah but this place had a delicious Quaker oatmeal, not instant with so many available toppings, cereals, cage free scrambled eggs, sausage, take away bacon egg and cheese sandwiches, bagels, gluten free bagels, waffles, juices, fresh fruit. The best breakfast in my years of traveling Hilton Head to CT and back.

The room was nice if nothing special but what I am writing about was the breakfast. Usually these are kind of blah but this place had a delicious Quaker oatmeal, not instant with so many available toppings, cereals, cage free scrambled eggs, sausage, take away bacon egg and cheese sandwiches, bagels, gluten free bagels, waffles, juices, fresh fruit. The best breakfast in my years of traveling Hilton Head to CT and back.

nice rooms, good dining options.

nice rooms, good dining options.

Staff was helpful. We had pets and they had designated room near exit for ease of getting out. Good breakfast and coffee. Very accommodating.

Staff was helpful. We had pets and they had designated room near exit for ease of getting out. Good breakfast and coffee. Very accommodating.

Very convenient off the highway and pet friendly.

The room was nice an clean, the mattress was more firm then we were use to and the pillows were not good at all, too flat

The room was nice an clean, the mattress was more firm then we were use to and the pillows were not good at all, too flat

Charisse and Quentin went out of their way to just be KIND people. Was blessed with both their abilities just to be outstanding, beautiful souls to work this property. Kudos to both of them!

Charisse and Quentin went out of their way to just be KIND people. Was blessed with both their abilities just to be outstanding, beautiful souls to work this property. Kudos to both of them!

Staff were friendly, however hotel is in need of renovations. The floors pop and squeak, the elevator continually malfunctioned. It was okay for a one night stay, but would try another property next time.

Staff were friendly, however hotel is in need of renovations. The floors pop and squeak, the elevator continually malfunctioned. It was okay for a one night stay, but would try another property next time.

Convenient to travel route and allowed pets. I didn’t like the $75 pet fee for a 10 lb dog which made no mess.

Front desk clerk was very friendly and helpful. Breakfast was very nice and attendant was available and helpful.

Front desk clerk was very friendly and helpful. Breakfast was very nice and attendant was available and helpful.

I booked a king room and the person at the from desk completed my reservation without saying one word. I didn't realize it until I walked in the room. I called back down to ask was there a mix up. She said no, that's all we had. It would be nice to know this in advance. I'm disappointed in my service.

I booked a king room and the person at the from desk completed my reservation without saying one word. I didn't realize it until I walked in the room. I called back down to ask was there a mix up. She said no, that's all we had. It would be nice to know this in advance. I'm disappointed in my service.

Room was clean and up to date. Staff was seamed to be not well trained. My incidental charge to my room was more than the cost of my room stay. Never had such and experience.

Location The room that I stayed in had a very strong and repulsive odor ... It smelled horrible. There was the smell of piss near the head of the bed. The carpet was extremely dirty and filthy. We asked for another room, but was told there weren't any. I canceled my second night because we just couldn't Stand the horrible smell. The only reason we stayed the one night is because it was 2 o'clock in the morning and I had driven 15 hours. It was a total disappointment. Additionally, there were small biting bugs in the room. The room is in serious need of an exterminator and some deep cleaning. Somebody dropped the ball on Customer Service. The only good thing I can say about your hotel at this point is that your breakfast was very good. I will never, ever stay in another Fairfield Inn and I will not recommend it to anyone. Sincerely, Cal Colbert

Nice restaurants near nearby in walking distance alot of stores in walking distance. Very nice and friendly staff.

Nice restaurants near nearby in walking distance alot of stores in walking distance. Very nice and friendly staff.

Staff was friendly and the breakfast was decent, tasty even. The bed was uncomfortable, the toilet was really low, marks on the walls, tears in the wallpaper, floors damaged, the entire hotel needs a redo. And there was no side chair for me to sit in

It was a comfortable stay. However, if there's no diligent upkeep, this Fairfield will be similar to a seedy Red Roof Inn. It could use a deep cleaning.

It was a comfortable stay. However, if there's no diligent upkeep, this Fairfield will be similar to a seedy Red Roof Inn. It could use a deep cleaning.

Wear and cigarette smell in room. Shower wall surround not caulked well causing black cracks. Stained tub floor. Breakfast was not good. Out of waffle mix. Out of bread for toast one morning.

Wear and cigarette smell in room. Shower wall surround not caulked well causing black cracks. Stained tub floor. Breakfast was not good. Out of waffle mix. Out of bread for toast one morning.

Would stay here again, love the room and the amenities. Everything from dinning to store locations was in reach

Would stay here again, love the room and the amenities. Everything from dinning to store locations was in reach

This was my first time staying in a fairfield hotel and i must say i thoroughly enjoyed my time. Upong checking into my room i received a welcome text and a follow up text inquiring about my needs. Thank you fairfield for a great stressfree stay.

This was my first time staying in a fairfield hotel and i must say i thoroughly enjoyed my time. Upong checking into my room i received a welcome text and a follow up text inquiring about my needs. Thank you fairfield for a great stressfree stay.

Good staff and good breakfast Moldy bathroom & price/night

Staff was courteous. We needed three more sets of towels washcloths and hand towels and we got them right away plus a blanket or two. We were on their first floor which was good. Close to Cracker Barrel for dinner. They misspelled my last name at first, at first they told me I wasn't on the list of having a reserved room. Couldn't get a printout on the copying machine (out of order) for receipt, and dog policy, tried 2x evening & next morning. My last name is Ursiny, they had Lursiny

I appreciated the text I got from the front desk after we were settled, asking if everything was acceptable with the room. It was, and we all had a good night's sleep before we were back on the road.

I appreciated the text I got from the front desk after we were settled, asking if everything was acceptable with the room. It was, and we all had a good night's sleep before we were back on the road.

Good location for where we were playing Not enough parking , and the pillows suck .

Was a good experience

Was a good experience

Loved it

Loved it

floors need to be stripped & cleaned. floor vacuumed.

floors need to be stripped & cleaned. floor vacuumed.

Hard to find the property, but luckily the GPS showed us it was behind & up hill.

Hard to find the property, but luckily the GPS showed us it was behind & up hill.

After booking a non-refundable room, I got to the hotel and they had not rooms left. Then had to figure out how to get a refund for a non-refundable room. After 20 minutes, finally found a phone number (not on the Hotels.com site) and got the refund approved. Waiting a week to get money back for room that wasn’t yours to sell is unacceptable

After booking a non-refundable room, I got to the hotel and they had not rooms left. Then had to figure out how to get a refund for a non-refundable room. After 20 minutes, finally found a phone number (not on the Hotels.com site) and got the refund approved. Waiting a week to get money back for room that wasn’t yours to sell is unacceptable

That said, the room itself was comfortable, and we did enjoy the breakfast each morning.

That said, the room itself was comfortable, and we did enjoy the breakfast each morning.

Great staff, room was spacious and clean. Nice breakfast

Great staff, room was spacious and clean. Nice breakfast

I had a reservation for 2 rooms, which were done together. I had called the property to let them know i would check in around 10. 1 room on the 1st floor and the 2nd on the second floor. Doesn't make any sense. Rooms were ok. Floor and elevator was ok. Smell weird.

I had a reservation for 2 rooms, which were done together. I had called the property to let them know i would check in around 10. 1 room on the 1st floor and the 2nd on the second floor. Doesn't make any sense. Rooms were ok. Floor and elevator was ok. Smell weird.

Breakfast sucked

Breakfast sucked

Pet fee is outrageous wasn’t expect an additional $108.00 on top of $175 for the night.

Pet fee is outrageous wasn’t expect an additional $108.00 on top of $175 for the night.

Clean

Clean

Easier check in.

Easier check in.

Breakfast started late but it was not too bad. Over all it was nice because iof the staff.

Breakfast started late but it was not too bad. Over all it was nice because iof the staff.

Arrived a bit late but the front desk worker Cherise was pleasant and quick. I did not see a way to pay for my dog via the Expedia site so I paid when i checked in. She put a hold of $20 on my bank acct but the next day it was gone and a $75 pet fee (plus a $6 cleaning fee) were charged to my card. Total of $81 dollars. She put us on the ground floor and close to the dog walk area which made it convent to taking our pup out. I did find the area dark and it was hard to see where to go. The room was very clean and the bed was nice. Breakfast was included and they had a nice assortment of items to pick from. There were some construction guys eating when I was there around 6:45am. They are building a new Chase bank a few doors down so I guess they were staying there. They were very loud and at 6:45am I was not awake enough to deal with it. Other than that, the hotel was a nice place to stop for the night.

Arrived a bit late but the front desk worker Cherise was pleasant and quick. I did not see a way to pay for my dog via the Expedia site so I paid when i checked in. She put a hold of $20 on my bank acct but the next day it was gone and a $75 pet fee (plus a $6 cleaning fee) were charged to my card. Total of $81 dollars. She put us on the ground floor and close to the dog walk area which made it convent to taking our pup out. I did find the area dark and it was hard to see where to go. The room was very clean and the bed was nice. Breakfast was included and they had a nice assortment of items to pick from. There were some construction guys eating when I was there around 6:45am. They are building a new Chase bank a few doors down so I guess they were staying there. They were very loud and at 6:45am I was not awake enough to deal with it. Other than that, the hotel was a nice place to stop for the night.

I need more grap bars.

I need more grap bars.

It was a super short overnight stay as we stayed here to split up our road trip. We arrived late & left early the next morning. Desk staff was super friendly. Room was clean. And AC worked great!!

It was a super short overnight stay as we stayed here to split up our road trip. We arrived late & left early the next morning. Desk staff was super friendly. Room was clean. And AC worked great!!

Great place!

Great place!

Hotel changed my reservation to a downgraded room without asking me. Pet fee was unreasonable for one night stay.

Hotel changed my reservation to a downgraded room without asking me. Pet fee was unreasonable for one night stay.

A little out dated, bathrooms could have been a little cleaner.

A little out dated, bathrooms could have been a little cleaner.

Very adequate, clean, helpful and friendly staff

Very adequate, clean, helpful and friendly staff

The single staff worker at the front desk was amazing when we checked in late at night. She was so sweet. For being a hotel that claimed they were recently updated, it sure did not appear so. The room just had a smell of stale air. Just not what I expected from a Marriott Hotel.

The single staff worker at the front desk was amazing when we checked in late at night. She was so sweet. For being a hotel that claimed they were recently updated, it sure did not appear so. The room just had a smell of stale air. Just not what I expected from a Marriott Hotel.

It was a nice stay. The room was good and comfortable. On the downside, there was not any bread for toast, only bagels. No fruit or muffins to eat or take away.

It was a nice stay. The room was good and comfortable. On the downside, there was not any bread for toast, only bagels. No fruit or muffins to eat or take away.

We enjoy staying at this hotel and do so two times per year. The hotel is always clean and inviting, however, this time, we noticed that there were many things that needed maintenance. They include: The lighted mirror did not work; The electricle receptacle GFIC did not work; The water pressure was too low in the shower; One of the two elevators did not work; There was no functioning guest computer; Finally, there was not AC instructions on how to turn off the air conditioning. ROOM 205. Please address these items as we want to come back.

We enjoy staying at this hotel and do so two times per year. The hotel is always clean and inviting, however, this time, we noticed that there were many things that needed maintenance. They include: The lighted mirror did not work; The electricle receptacle GFIC did not work; The water pressure was too low in the shower; One of the two elevators did not work; There was no functioning guest computer; Finally, there was not AC instructions on how to turn off the air conditioning. ROOM 205. Please address these items as we want to come back.

Bed was comfortable & shower hot.

Bed was comfortable & shower hot.

This was at midnight after driving all the way from fort eisenhower (military family) Had to haul everything back downstairs to be told we were just out of luck. I have no further words.

This was at midnight after driving all the way from fort eisenhower (military family) Had to haul everything back downstairs to be told we were just out of luck. I have no further words.

Clean and neat. Desk personal both day and night were excellent, helpful and friendly.

Clean and neat. Desk personal both day and night were excellent, helpful and friendly.

Room is not clean. Lots of stain. Towels are old. No daily clean if not requested. Homeless people come and go.

Room is not clean. Lots of stain. Towels are old. No daily clean if not requested. Homeless people come and go.

This is the second time I've stayed at the hotel and I like it.

This is the second time I've stayed at the hotel and I like it.

Service was great, rooms were super cozy. Beds were amazingly comfy in particular!

Service was great, rooms were super cozy. Beds were amazingly comfy in particular!

Rooms are clean and i good condition.

Rooms are clean and i good condition.

Average , a little smelly and pull out couch was extremely uncomfortable

Average , a little smelly and pull out couch was extremely uncomfortable

The room we stayed in was nice and clean. The King-sized bed was comfortable.

The room we stayed in was nice and clean. The King-sized bed was comfortable.

What i was disappoint in was that it was not ready after an hour, and we still had to wait another hour, so we took another room but the bathroom floor tiles had cracks and was unlevel , you tell the cleaning was rush job. Please get your ratings up your at a perfect location, I wanted to like you.

What i was disappoint in was that it was not ready after an hour, and we still had to wait another hour, so we took another room but the bathroom floor tiles had cracks and was unlevel , you tell the cleaning was rush job. Please get your ratings up your at a perfect location, I wanted to like you.

Front desk staff was consistently friendly, helpful, and efficient. Conveniently located close to I-95. Room cleanliness and condition were satisfactory but not exceptional.

Room was very nice. Convenient to family. Chester is a nice town

Parking lot didn't feel as safe but nothing else other than yelling out from the other side of the fence. Buzzards are getting into the dumpster area and the trash of collector drops two bags of trash and doesn't hop out the truck to take care of it. Thanks for a comfortable night sleep

Clean r

The room was really clean and refreshing. The walk in shower is just what I like. No complaints here at all. Thank you for the 2 day stay. The only thing that I think needs updating in the future would be USB ports for changing phone instead of the wall plug-in.

Many restaurants and shopping near by . The hotel was nice my room was clean no issues .. the staff was nice. There was Breakfast it looked good . I just grabbed some fruit. I would definitely stay here again

Our sink didn’t work and the furnishings were old.

Ok

We also loved that there were ample dining options in the area.

The walls and floors/ceiling material is paper thin. I was awakened several times by activity in the room above me. Terrible stay somewhere else.

It was clean amd the staff was great

Nice place to stay right off the highway. The Mexican restaurant right next door was really good.

Very expensive for the three nights we stayed. And rooms were ok, very dark in room. And the AC unit is extremely loud.

I thought the room was very clean, only issue was the sink was clogged, otherwise, enjoyed the stay.

Great location and amenities!

Hotel was perfectly acceptable for a night stay while traveling. Clean, quiet, room was fine. Nice big tv. Had to leave before continental breakfast so cI cannot comment on that.

Property was good and staff were excellent

Walls are paper-thin; people next door were partying until at least 3:00 a.m. I had to call the front desk twice to get them to quiet the people next door. The rooms are so thin that we could hear the person above us run and throw up. We could hear a dog barking and it was overall a poor experience. We won't stay hear again. The property was nice itself.

Per friendly and nice staff at the front desk and breakfast is well organized. Rooms were clean and had a large size tv preset with my name. Great location right off of the highway. I just wish they had a swimming pool as most Fairfield Inn by Marriott do.

I picked this hotel for one of my planned stopovers route from CT to FL. The elevator was out of order and the free breakfast is worth what you pay for it. There were limited handicap parking spaces. GPS takes you through a dangerous intersection.

Nice hotel to stay with the family. The only thing is the offer Netflix services and is not working they had internet issues. That’s according with the staffing.

Great greeting at front desk upon check in

Everything was well kept and clean

Nice staff

The room i was assigned was not acceptable. Pee stains on mattress and what looked like old gum on chair. They switched my room but It didn't seem to be it appeared to me that they weren't too concerned about it. No apology, no offer to assist with moving my belongings, not that you have to but there was no type of customer service gesture. I don't see the value for the price. Very expensive and I don't feel it was worth the money.

Will definitely stay here again

Problem air condition

One elevator broken on both visits and dirty washrooms/bathtub.

Finally after many disappointing stays with bookings though Hotel.com I was given a nice, clean updated room with good mattress

Much nicer than the average highway exit motel. Big room,smart TV, great shower. Breakfast is good. Check out not until noon.

Good

Good very satisfied

Convenient location off Route 95. Nothing exceptional but also nothing bad either

It was a quick overnight stay but very pleasant

Staff was very friendly and very helpful

Great place but did not like the dingdong knocker soccer players were knocking out doors at midnight, but when I called staff, they took care of it!

This is one of my go to hotels when visiting family in Richmond. Nice area, plenty of dining options, friendly hotel staff. Rooms are clean, plenty of parking

Right off 95!

Nice place but a bit pricey for a motel. $75 pet fee is particularly stiff compared to the competition. It was clean and convenient and the complimentary breakfast was pretty good.

Convenient to i95 and many eateries. Only one working elevator was inconvenient.

Everything was great here! it was very close to everything. I love the staff and every place that I wanted to eat was close by.

Water pressure was not there at all, water was hot but no pressure to take a shower.

The check-in process was efficient, the room was clean and the breakfast was good. Would recommend this location.

Woman behind desk was so kind to me after the worst day ever. I almost cried because she was so darn nice to me, polite and professional. She made me feel welcome ,

This was a great property. I checked out closs by and loved it. Comfortable and resealable priced but the hotel staff and breakfast was the BEST!

Clean room

We had a pleasant stay, room was clean, beds comfortable, TV was large. No complaints.

Wonderful

At 345am shower water was luke cold that was my only complaint other then that i had good night sleep

Good location but better hotels in area

My other complaint is that the bathroom toliets are made for kindergarteners, about 12" tall. For a person in their mid 70's it's impossible to get back up without holding on to the door jam. I won't be staying here again because of the pet cost. As for the unacceptable toliet they have accessibility rooms that i could have rented in the future. As for good points. Check-in was pleasant, until the next morning when i found out about the charge. Rooms and the hotel were very clean, there are restaurants within walking distance or a short drive. The breakfast in the morning was good for an included meal. Lots of choices and i liked the coffee. Overall not a bad choice, if you don't have a pet.

Nice place

Services