Hampton Inn & Suites Chesapeake-Battlefield Blvd.

location

Very nice stay. Room was nice. Pool and Hot tub were very nice. Breakfast looked good. Would stay again

Good location, and comfortable. Room was a little worn around the edges (tape on wall under the bathroom sink; light switches ajar)

Place was clean, room was decent for the price, maybe a little dated but doable. A little confusing on getting in the parking lot if you aren’t from the area. Overall I would stay here again if I needed too.

Great location with great amenities. The staff was amazing.

Great location with great amenities. The staff was amazing.

The hotel was centrally located to restaurants , stores and the interstate. The staff was friendly and helpful upon arrival and the free breakfast the hotel offered had a very good selection

Great room, sparkling clean. Staff were uniformly kind and attentive. Beautiful pool and hot tub. Great breakfast. Wonderful stay.

Hotel was dirty. Floors were sticky. Room smelled of dog poop covered over with bleach. Also a $75 pet fee is obscene.

Location Hotel was dirty. Floors were sticky. Room smelled of dog poop covered over with bleach. Also a $75 pet fee is obscene.

The beds were awful! I didn’t sleep well at all!

Property close to a function I attended. Friendly informative staff. Room clean and neat. Hall bathroom in lobby neat. Breakfast inside building very convenient. Plenty of choices. Staff kept items well stocked. Have stayed at this location twice and recommended to relatives. Would use again when in the area.

Nothing Everything

A perfect breakfast for my entire family and free lodging for my little daughter. The location of the hotel makes it suitable for family outing. Very close to Walmart, Sam club etc Knowing that we booked as a family of 6, the hotel should have given us rooms that are closer to each other.

A perfect breakfast for my entire family and free lodging for my little daughter. The location of the hotel makes it suitable for family outing. Very close to Walmart, Sam club etc Knowing that we booked as a family of 6, the hotel should have given us rooms that are closer to each other.

Staff was very friendly and helpful.

I did not have it

It's a good stay ! Could use a few upgrades but it's perfect for a quick stay !

Visiting family. Excellent stay but there were issues with our reservation - when we arrived they didn’t have us in their system. The staff were very helpful and friendly and we got it all worked out. The hotel is in a convenient location, clean, and well maintained.

Very good

The staff was amazing, from check in to check out they were great! Breakfast was great and the location is convienent.

Nothing Everything

Staff was excellent. There is a mix of with the reservation and they took care of it no problem. The kids enjoyed the pool and everything you would need is right outside your door. Great location!

This place needs some serious work. The staff is rude and there are roaches. Beware.

I checked into property thinking that the pool was open the person at the counter told me I could have booked somewhere else after she checked me in. If I knew that was an option I would of canceled then but I wasn’t told until after and I feel robbed out of my money especially when it was not even worth that price

Exceptional

The hotel or the website need to state when the pool is out of service i booked just for the pool and it was being repaired felt cheated out my cash

The staff was very professional and pleasant.

Superb

None

Dirty and outdated

Staff were nice Dirty and outdated

The breakfast was amazing and the diner was very clean.

The breakfast was amazing and the diner was very clean.

Pleasant

Wonderful!

Superb

N/A

Staff was professional and polite! Room was clean. Location was great for my business meeting. Would look to stay there again. N/A

Exceptional

Pleasant

Very good

Very nice once we got a room and it was nice and clean. When i initially went in I was told there are no Available rooms , I went on booking.com and it showed there were available rooms and I booked one went back inside and the worker stated he had already told me there were no rooms I explained I had booked on booking.com and he said he still don’t have any rooms then he magically fixed it so I could have a room.

Very nice once we got a room and it was nice and clean. When i initially went in I was told there are no Available rooms , I went on booking.com and it showed there were available rooms and I booked one went back inside and the worker stated he had already told me there were no rooms I explained I had booked on booking.com and he said he still don’t have any rooms then he magically fixed it so I could have a room.

Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room

This is a great location wether you're traveling alone, with friends, or family.

I stayed in an accessible room and the bathroom and shower floors were tile. That was very dated and in poor condition. Especially around the drains. The water temperature was unstable to the point of being unsafe. With both the bathroom sink and the shower, you could adjust the water temperature and it would then either go to a freezing temperature or a scalding temperature without ever touching the handle. Sometimes the water never got hot no matter how long you let it run. This situation was not just uncomfortable, but also unsafe at times. I won’t be returning to this hotel.

Very good

The staff were so friendly and welcoming, the location was close to the highway and made traveling around the area simple. Breakfast selection was unique and good. Elevators and hallways were clean. Location was good. I travel a more than average amount and have stayed probably 200 hotels. I don’t often leave reviews, good or bad. I will say I don’t often opt for Hilton branded hotels because in my experience, you don’t get what you pay for. I was actually in the area for an even in Virginia Beach but wanted to be in a more central location and wanted an indoor pool so I chose this location for its pool and hot tub. Well, the hot tub was empty and the pool was FRIGID. The beds were hard, the pillows had no density, we had to lean our whole weight on the bathroom door to get it to latch. The conditioner bottle in the shower was empty. But that’s not the worst of it. I opened the bar of soap to wash my hands and it was already used. You could see dirt and dried bubbles on it. I am not a germaphobe but that’s disgusting. I didn’t say anything because we were booked for two nights and I am always wary of some sort of retaliation when complaining. If the hotel is willing to cut corners by not replacing a bar of soap that costs pennies, where else are they sacrificing cleanliness? I stayed in a Hampton Inn in Columbus, Ohio in January that was decent but also stayed in a DoubleTree in Dublin, Ohio that month that left a lot to be desired. Choice and Best Western are usually cheaper and much much nicer and cleaner than what I’ve seen from Hilton. This will be my last stay with Hilton because of clear lack of standards.

I was really disappointed with my stay. The room had a strong mildew smell that hit me as soon as I walked in and never went away. The hallways and overall atmosphere felt eerie and poorly maintained, which made it hard to relax. For the price, I expected a clean, comfortable environment, but this fell short. I wouldn’t stay here again.

Staff was really nice and accommodating but the room floor was wet it had a very thick smell in the room like covered up cigarette. One of the main things for this booking was the hot tub and it was out of service during our stay so that sucked.

Good

Water wouldn’t get hot, was lukewarm the entire time we were there. Hot tub was closed. And the hallway smelled bad. One good highlight was the breakfast.

room was ready, staff were helpful pleasant stay.

I had reason to believe someone entered my room while I was not there, and my do not enter sign was hanging on the door.

Location everything was right in the area NA

Breakfast was a little sparse. .

It is a trusted place to stay for me and my son.

My children enjoyed the pool although the hot tub wasn’t working for the adults.

The whirlpool is out of service. I called to confirm it was working and the pool was open/heated before making the reservation. We checked in last night, the whirlpool was out of service and the pool freezing. The breakfast was good and plenty of options. The room was large and nice. The hotel outside had a lot of trash around it.

Customer service. Space. Food n/a

The coffee station was well stocked, the rooms were well kept. I had no issues with the stay.

The staff, service, cleanliness, and interactions were top notch !!! On the politeness/friendly scale we haven't come across many Grade A staffs in our previous travels……until this stay. Your staff is unique. Now for the toilet. Lol, it was fine for my 4’ 8” mother in law but for me and my sweetie not so much. The toilet is definitely a bit low, with my Sarcoidosis ( inflammation disease) getting up off of it was a bit rough. Also the bathroom door stop. Apparently my right foot and your door stop hit it off, they really made a connection. Other than the toilet a little low and the door stop on the floor you still are 100 percent worthy of a 5 star rating ! Thank you for everything!!!!

👍

Excellent check in!

Location was good ?. Answer the customer service phone line for concerns other than to make reservations.

The staff and breakfast is good. The water in the sink took a while to warm up and not enough housekeeping available after 6pm.

Needs upgrading

Didn't use hot tub. Only had breakfast one of three days.

While it had good points, such as an excellent breakfast, the facility was in need of maintenance. Compared to other locations at which we have stayed, it seemed pretty run down. In addition, it was very noisy at night, making for a less than restful sleeping experience. Will not be returning.

Ice machine broke, breakfast was not good variety, fruit was old, bananas were super brown.

Room 312 slow sink drain! Two small roaches!

Everything was great except the pool & hot tub were down

Mattress was as hard as a stone. Didn’t sleep much. The towels were scratchy as sand paper. Some outlets didn’t work. Would not come there again. The breakfast was tasty. The hot tub was nice.

At 3am I woke up in a sweat. It was still 78°. I checked, and it was set to cool and air was coming out, but it was not cold at all. If my husband had been awake I would have suggested we switch rooms, but since he was sleeping, I let it go. We both mentioned it to the front desk the next morning. We got an apology and they asked if we were Hilton members. That was it. Breakfast: there were no serving utensils. There was a sign for Mexican omelets, but no omelets. The same for oatmeal. The sausage was questionable, and my husband was afraid to eat the hardboiled eggs. The coffee in the lobby was good and the bed was comfortable. The night front desk clerk was nice, but difficult to understand because he didn’t enunciate. I guess $111 gets you the same stay that $40 got you pre-COVID.

Great room. Would stay here again when in the area

I stay at this hotel when I travel for work and the staff are always so kind and accommodating! Room is always spotless and the beds are really comfortable!

Could've used a better breakfast

The room was clean and very spacious. The staff was awesome and very accommodating and suggested great restaurants.

Would have liked the breakfast menu to vary a bit more. Shower was luke warm a couple of times. Staff was friendly and accommodating to questions. Overall satisfied with our stay..good location for our visit.

Just a one night stay, but the room is clean and comfy.

Drain stopper stuck closed in drain. No soap in shower. No blanket for pullout couch. Had to go searching for overnight front desk person on check in. Was working in kitchen and unable to hear phone when we were calling.

Good hotel. Entrance to the parking lot is easy to miss.

All of the above. Great staff. Thank you.

Great staff! Clean rooms!

Great room and very friendly staff. Nice and quiet too.

Perfect overnight stay

courteous staff, room perfect.

The shower water never got hot.

The stay was very good - a peaceful location - Thank You!

This was my husbands first time in Chesapeake in 30 years so we intentionally chose a Hampton hotel to attend his parents 55th wedding anniversary. The staff was phenomenal, especially Ebony. Our room however, was not great. The shower curtain was too short for the tub so water puddled on the floor, causing the restroom door to expand and not close properly. The sink faucet water was cold not matter how long it ran. Then there’s was the fire alarm the morning of October 27th at 2:30am. Great staff, but very forgettable experience.

The fire alarm came on around 2am, had to evacuate until the Fire Department cleared everyone to come back inside, and it wasn't any running water in the whole hotel to take a shower before I checked out this morning. I wasn't happy at all about that!

We needed accommodations for my HS reunion and found a great price with all the necessary amenities. Room was comfortable and clean. Breakfast was fine. Staff was super helpful and kind.

The breakfast: runny eggs on Saturday waffles were processed. Shopping: many options available.

When we arrived toour room, the mattresses were thin and worn out. Our sleep was not comfortable.

Everything was nice .

Friendly staff and a good breakfast

Great parking, friendly staff, decent breakfast. Only complaints are the thermostat on the hot tub was faulty so it wasn't hot - they said the part was on order to fix, and the water in the shower was just warm on 3 occasions and either wouldn't get hot or started out hot and then turned luke warm. Otherwise was a great stay.

Mattress was great. Everything else average at best for the price. Dated building, subpar breakfast, ugly location.

OMG. This was a terrible experience! Absolutely ridiculous!!

Room was adequate is the nicest word to use

Convenient, quiet, not easy to find entrance

The staff was super friendly and check in was fast! However upon arrival there was a huge dead roach in the bathroom. Other than that the stay was good.

Great experience from my early check in to my check out. The young man at the front desk was pleasant and professional. Checked in quick and presented amenities clearly. Room was clean, breakfast and coffee had good amount of variety. Pool and hotub were open and clean Would recommend for stays

Very clean and modern facilities

If you like

The facilities were great. The staff was exceptional, courteous, helpful and seemed very caring

Graeat

Room was not available upon check in they blamed Expedia for over booking I am beyond pissed

Great place to stay.

Hotel was not very clean. Front desk staff upon arrival were rude. No hot water the afternoon we checked in. When we entered the room, AC was set on 60 and the room was like a meat locker in terms of being way to cold.

Everything was excellent. The beds were too firm would be my only complaint. Other than that, no issues at all. Great staff and facility.

Nice place to stay will come again.

Staff was super helpful. Room was clean. Over all good experience.

Friendly staff..,A/C excellent. Bathroom clean!

Great staff. Room ok

Loved the staff, the breakfast was awesome and very close to businesses. The sleeper sofa was comfortable while my kids were fine with the bed. It was too hard for me. I am overweight and have back problems and most hotels have firm beds. The pool was awesome everything was clean

Quiet and friendly staff

Arrived on Thursday, by Saturday , came in at 2:00pm. No Clean Towels,washcloths,trash baskets were not emptied,Bed linings were not changed or made up. Went to front desk for room to get towels washcloths ect. for room service, said they would take care of it. waited a hour and told them again. We went back out and came back in at 7:30pm. Nothing was Done! Paid for this service! Checked out early Sunday Morning! Will not be back!!

Clean & Employees Services

No towels or linens, and it took 5 attempts to even get the linens. Room wasn’t ready and we waited nearly an hour. Small but frustrating from a Hilton-branded property. Overall it was a good stay with a good free breakfast.

Not easy access

Room was not as clean as it could be. No soap in bathroom which also needed repairs. Out of breakfast items by 8am.

Too bad the laundry facilities are not working. Cleaning crew was wonderful and vey helpful. Spa needs to be cleaned more often.

Room was decent, food places nearby and convent, staff was nice. The breakfast was less than desirable and pretty lacking.

Enjoyed my stay. Comfortable and clean.

The bathroom wasn’t working in our King Studio and they switched us to a double queen size room. Unacceptable!!! They should have given us a refund willingly but of course not. See them in court

Good

Very nice Hotel

Enjoyed my stay. Housekeeping staff were top of line for friendliness. Had lovely chats in hallway. Coffee seemed a bit weak. Only real complaint is handicap parking being used as loading zone. I’m 76 with disabled niece. I lost my place each morning to rude families loading baggage. Saturday morning all 4 marked had no placards until after 11 checkout time.

Great

Very good

Rude and disrespectful staff. Very unprofessional.

The room and bathroom were dirty!

We arrived at the hotel midnight, room was dirty there was a used towel hanging in the bathroom door, bedding was obviously not changed but just tidy up there was hair on the pillow and under the comforter, sofa bed linen full of brown stain, there was trash in the trash can. Surrounding very dusty. We called from desk about problem she sent somebody and the guy was caught off guard to find out the problem obviously he jas no idea he said they told him just bring some blanket he just got clock inn for the shift he was so embarrassed and apologetic we help him change all the linens. How ever the front desk shows no care I even went to the front desk in the morning and explain the promblem the response I got was jus ok. Didn't even apologized or anything just ok showed no cares as well. Very terrible experience.

Hotel was nice but breakfast was horrible. Never ready in time and no food was restocked. Waited over 30 minutes and kept being told it was “thawing out”…

The staff were very helpful and very nice. Check in staff were wonderful people. Would definitely stay again

Tiffany was great and quite attentive to my needs i would love to send her a monetary tip. She waa a great housekeeper

Rooms were nice and clean and Staff were nice and attentive

Everything was clean. Loved the pillows. By far the best hotel pillows ever. Smelled pot which I hate but thats not your fault.

All in all it was fine but there was a issue with the drain in the shower and by the time you were done you were standing shin deep in stopped up water and took forever to drain so you had to wait for another to shower which was pretty inconvenient.

Also, the hot and cold water could not be adjusted in the shower. And it took FOREVER for the water to warm up. We opted for a room with a roll in shower to accommodate our son who uses a power chair. The shower stall itself was very nice. But there was a 2-3 inch high step to just get in the bathroom, which is not wheelchair friendly. The step should at least have a glow-in-the-dark strip so nobody breaks a toe on it in the middle of the night.

No complaints about the main traffic areas of the property! Clean and well maintained. Breakfast was great everyday! Staff were mostly kind and approachable. Housekeeping and breakfast staff were really kind and helpful. There were a few staff that were more interested in interacting with each other than to even acknowledge customers but that was only a handful. The rooms on the property need some updates potentially brightening up the rooms would enhance the look of cleanliness. I would definitely stress the need to replace the carpet. In fact I would suggest starting with that carpet. It only took one time barefoot for seconds on that carpet and then never forgot my slides again

Stayed again this trip because staff was very accommodating. Will stay again since we have family local.

We stay here twice a year. It is very convenient to stay here the nights before we drop off and pick up our son at the The Triple R Ranch. The staff are always super nice. The breakfast is good enough. And the hot tub by the pool is super awesome!

Easy check in. Average Hampton Inn

Front desk was very friendly and the buffet in the morning had a good selection for breakfast.

The Hotel smelled like Clorox when u walked in. It was in terrible shape mold and ripped wallpaper. Lamp shades in the lobby were all torn and we had to request housekeeping three times to make up our room and get towels Staff answered but didn’t act upon requests. Very disappointing for a Hilton standard hotel. Will not recommend Looks like a motel

Friendly staff and quiet area

Room I booked on Expedia was not even an existing room at this property. Had to purchase an air mattress to use in order for my family to all have someplace to sleep. If you lose something, forget about being able to get it back. Left non monetary value items in my room (item never left the room went from suitcase to hotel bed ONLY) and the items have vanished into thin air two days later. No one physically looks for items, just look at a log on a computer.

The staff was excellent. Our room was clean and perfect for our stay. I was disappointed that they didn't have more grassy areas since dog friendly but overall it was great and we did appreciate the very nice breakfast and coffee.

Nice hotel! Very conveniently located to restaurants, shops and the interstate.

Some of the staff were friendly, cleanliness was bad.

Breakfast and coffee were very good staff excellent!

My family and I were just here for spring break 2025. The staff was extremely nice , and the hotel was clean. The beds were so comfortable. The only thing that sucked was the pool seemed very dirty. Idk when was the last time it was cleaned but other than that , I would definitely stay here again.

I love the service they are always so nice! The room was clean and like always it was comfy. The pool which is why we stayed here is normally beautiful but this time it was slimy and dirty.

Thanks

Entire staff was warm and welcoming. Rooms were exceptionally clean!

the morning staff was helpfully the evening staff was not i had to ask where our room was and how to get to the elevator

The beds are so hard .

Very clean friendly.

I really like the hotel having my dog with us no problem. When call down at the front desk for anything they were prompt and very polite. Will come back.

Then they gave me the run around when asked for manger. I wouldn’t let my dog stay here!

I arrived early and asked for an early check-in. They said the room was not cleaned yet, but would be in an hour or so. This is absolutely fine. However when I came back 2 hours later they checked me in to a different room! They didn't even tell me they had done it. I got up to the room with my luggage only to find out they had given me a small (sleeps 4) room instead. Please keep in mind I had prepaid for this room! When I went down to the front desk, they said there was nothing they could do. They did not have any of the bigger suites available. They offered no recourse to their actions. On the contrary, they actually became rude and seemed to be upset I was not OK with the situation. I spent an hour on the phone with Hotels.com. Through this I was able to get a price difference refund.

I am definitely going back here . it was amazing and having breakfast included was icing on the cake . this was truly a magical stay

I paid for my stay at Hampton Inn & Suites through hotels.com and Hampton Inn charged me AGAIN for my stay by them. I had brought this error up to the hotel clerk during my stay since it kept popping up on my banking app and they assured me that I would not be charged. I then covered myself by calling hotels.com during my stay to make them aware if the situation and a representative called Hampton Inn directly to make sure they were aware that my stay with them was already paid for through them. I was assured by hotels.com that I would NOT be charged. Then I returned home a charged showed up by Hampton Inn & Suites and I was charged by the hotel anyway for a stay I had already paid for through hotels.com.

Very noisy guests adjacent arguing at high volume for hours of the evening past midnight. Room was supposedly nonsmoking but had nicotine odor. early morning industrial noise from post office truck loading outside the hotel.

There was trash underneath one of the bed is in my room.

I stayed here for two nights while at a conference. The accomodations were very nice. Thank you. If I find myself in Chesapeake again I'll stay again!

The key cards consistently deactivated. We had to go downstairs for new keycards 8+ times. The gym was HOT, out of water, barebones, and the peloton was unplugged.

Do not recommend to anyone Run away !!!

Amazing

The staff was absolutely amazing! We were in town for a cheerleading competition, and my wife put a picture of our daughter in her uniform on our door. The maid saw the picture and noticed her in the hallway and told her how beautiful she was and wished her luck, and gave her a hug. The sweetest woman ever! I can’t say enough about the entire staff! Great people.

Like it!

Terrible! My air did not work in my room, I got no sleep and can probably be seen walking the halls at 3:30am trying to get some air……there was no hot water, maintenance was called to my room to get the hot water working And he was BLEEDING all over my room!! I was told by the office manager that I would get a full refund and then I never received a refund!!! This was the worst stay I’ve ever had at a Hampton Inn!! AVOID AT ALL COSTS!

We had no hot water for the 2 nights we were there. They moved us to another room after the first night but there was no hot water in that room either.

My family and i always love coming here

The room waa great but i was right on the road so i heard all the road noise and the horns if cars parking.

Great location and well kept facility. Front desk clerk (Ky'Mia??) was a rock star.

The room was definitely not the cleanest. The hallway smells of roach spray. The breakfast was good. Service desk was excellent. Bathroom was dirty and carpet was dirty. Hallway leading to the room smells sour.

Room was ok, was dated but comfortable

Quality hotel near my job.

The rooms are dated. Pillows are sub par. Air con and heat unit blow right onto the bed. Sink fills up immediately and drains slow.

Nice, clean, spacious room. Good breakfast spread. Attentive staff. Pool facilities good.

I wish they'd get the hot tub fixed. I guess most people don't care, but this is an amenity I look forward to. This was the second time we had stayed there with the two stays separated by about two months, and both times they said they were "waiting for a part."

Will stay again if the opportunity arises.

We stay here every Dec 25 when visiting our daughter in NC. It is the closest and most convenient to 168. Not bad for the price.

Great olace

Bathroom has a short so the light would not turn-off. Also, the bathrooms smelled like cigarettes. Noticed cigarette ashes on the back of the toilet. We had to sleep with the bathroom door closed because of the smell and the light. AC and Heat unit has a short. When it reached the target temp, it continued to run and started blowing cold air instead of shutting off. The unit fan was on AUTO and not ON.

The pool was wonderful, heated and clean! Definitely recommend!

The staff is excellent at the Hampton Inn-Suites Chesapeake Battlefield Blvd. They will go out of their way to listen to your concerns and make you feel welcome. There are also many dining options located in walking distances from the Hampton Inn. You will not be disappointed. The atmosphere at the Hampton-Inn Chesapeake Battlefield is very comfortable. Breakfast is served in the mornings and coffee is available in the lobby all day long.

Nice hotel! Customer service was excellent. Little issue with turning on the water in the shower (tight to turn) but the pressure was great!!

Lots to do in the area super convenient

Room smelt like weed but was overall clean besides the pair of shoes left in a drawer from previous guest. Hot tub was broken which is unfortunate as that was the main reason I picked this location for the indoor pool/hot tub combo.

Granted it was a Friday night, but sounded like a drag strip all night on the boulevard.

Update the rooms!

Our room was spacious and clean. We are impressed with how comfortable the bed was the layout encouraged relaxation. However, the room’s phone was not working. They did not have breakfast the first morning. The lady said the juice machine was broken. She said that was why she couldn’t make the biscuits and gravy because she was cleaning up juice. the second day the breakfast was dry and it made our stomachs hurt. The coffee was fresh and flavorful.