Hampton Inn Norfolk/Chesapeake (Greenbrier Area)

Convenient location and nice front desk staff. Everything was great

Nice place just noisey

Location No hot water in the morning. Then I was charged for a additional night when I checked out and was told I had to wait for the money to be replaced. When I clearly didn't authorize the transaction. I will not be staying with this hotel again.

Location, staff, layout of hotel Some areas are dated. Charged before I checked in.

It was right off a main road so we heard a lot of street noise.

The staff were extremely friendly. It was right off a main road so we heard a lot of street noise.

Superb

The price

Everything The price

Location was good. Bathrooms were dirty. I took pictures to show the front desk. They said they would tell housekeeping. Dirt on floor and on baseboards. Dust on cabinet under sink that you could write in. Breakfast was not good. But the kitchen workers were wonderful! They were amazing and friendly. The pictures I took are not great. Lighting was bad. But you can write in the dust.

Location was good. Bathrooms were dirty. I took pictures to show the front desk. They said they would tell housekeeping. Dirt on floor and on baseboards. Dust on cabinet under sink that you could write in. Breakfast was not good. But the kitchen workers were wonderful! They were amazing and friendly. The pictures I took are not great. Lighting was bad. But you can write in the dust.

The staff were very friendly and warm

all was well, especially staff very helpful.

The professionalism at the front desk. N/A

The professionalism at the front desk. N/A

Exceptional

Superb

Bad

The breakfast menu was fresh

Very good

Location worked well for us. Rooms and bedding were clean and comfortable. Breakfast was adequate with numerous selections. Staff was outstanding - front desk, breakfast attendant, everyone we dealt with - very friendly and helpful! Lightning in bathroom was especially dim. Bathtub and sink stopper in Room 303 could use some attention. To be fair - did not mention this to staff.

Rooms and bedding were clean and comfortable. Breakfast was adequate with numerous selections. Staff was outstanding - front desk, breakfast attendant, everyone we dealt with - very friendly and helpful! Lightning in bathroom was especially dim. Bathtub and sink stopper in Room 303 could use some attention. To be fair - did not mention this to staff.

Close to hwy Location

Location

This was a great pla e to stay and the staff was very friendly and helpful.

friendly staff . easy check in. nice location There was food left in the refrigerator which the staff removed when I notified them. The room was not properly cleaned. There were 2 wash cloths and 3 towels for 3 guests. When we asked for more towels and wash cloths we were not given the amount we asked for. I was not expecting this as we usually have a great experience at the Hampton,

There was food left in the refrigerator which the staff removed when I notified them. The room was not properly cleaned. There were 2 wash cloths and 3 towels for 3 guests. When we asked for more towels and wash cloths we were not given the amount we asked for. I was not expecting this as we usually have a great experience at the Hampton,

Very friendly staff

Very friendly staff

Staff was great, room clean and everything worked well. Breakfast was good and restaurants where close by.

I didn't really eat breakfast because we were doing a lunch cruise at Spirit of Norfolk. However, the coffee was excellent!! The space in the room was a bit tight for two queen beds. There was hardly room enough to bring the luggage cart inside.

I didn't really eat breakfast because we were doing a lunch cruise at Spirit of Norfolk. However, the coffee was excellent!! The space in the room was a bit tight for two queen beds. There was hardly room enough to bring the luggage cart inside.

Disappointing

Exceptional

Clean comfortable room, breakfast buffet was very good. Staff so friendly. Will stay again when coming to the area.

The noise from street and hallway.

nice pretty good. nothing

nice pretty good. nothing

The staff was friendly. The noise from street and hallway.

Stay was quiet

The breakfast was excellent. Waffles every day. The location was great. It was a 9 minute drive to my son's house. Noise level. Room needs soundproofing.

Location. Decent breakfast. Toilets were too low. Service only every other day but they missed my second day. Gave me another room when I complained. Tub not walk-in shower.

I had some problems with the toilet, when I first entered my room, as well as the drain in the bathroom.

Terrible experience please contact me to discuss further

Dirty/used towels kept piling up.Room cleaning suppose to be every other day, but only done the day before we left.

Breakfast Price was a little higher than expected for a single day

Good breakfast, clean room, nice shower. Good location near variety of places to eat. Professional friendly staff

It’s an older property as fast as HI’s go but still clean and comfortable. Even better, the staff were great! Bryan at the front desk is someone I remembered from a stay at the HGI in Chesapeake - top notch. Karen hosted breakfast and sang softly to the soundtrack. I had my headphones and YT music but didn’t need them. People make the difference and this team rocked it! Don’t hesitate at all to stay at this one

My stay was great, The breakfast was incredible

Everything was wonderful!

I'm picky with cleanliness and I was happy with this hotel.

Breakfast on march10- Breakfast- eggs had red and green peppers in them/ block potato’s also covered with red/ green peppers (hot) , no plain eggs??? Lot of people with Stomach problems cannot eat those eggs!!

Road noise, cleanliness, breakfast

Location. Moving traffic.

Nothing

Plenty of parking around building, very friendly staff

Stayed one night. Location is easily accessible from 64 and close to shopping and restaurants. We found the room have an overpowering musty smell and were thankful we had packed room spray.

Everything great

We only stayed one night but thought the hotel had a very friendly and helpful staff. The room was clean and tidy. I also loved that we could sign into streaming apps.

We only stayed one night but thought the hotel had a very friendly and helpful staff. The room was clean and tidy. I also loved that we could sign into streaming apps.

Dirty room, extremely loud, elevator not working.

Dirty room, extremely loud, elevator not working.

Room was outdated and not clean. Bathroom tiles falling off. Bed coverings stained. Not recommended.

Room was outdated and not clean. Bathroom tiles falling off. Bed coverings stained. Not recommended.

Staff of courteous the bathtub was dripping so there was a quantity of water in it. Breakfast buffet was nice parking. Could’ve been a little better.

Staff of courteous the bathtub was dripping so there was a quantity of water in it. Breakfast buffet was nice parking. Could’ve been a little better.

Excellent staff and breakfast.

Excellent staff and breakfast.

Staff and amenities and clean room my nieces first time traveling with me and they loved the hotel especially the breakfast and the teas. The youngest is 8 years old and she loves tea and she was so happy about the option she had with the tea at the coffee bar. She drank 3 cups there an took one with her after w checked out lol

Staff and amenities and clean room my nieces first time traveling with me and they loved the hotel especially the breakfast and the teas. The youngest is 8 years old and she loves tea and she was so happy about the option she had with the tea at the coffee bar. She drank 3 cups there an took one with her after w checked out lol

friendly staff and wonderful room

friendly staff and wonderful room

Clean & comfortable room. Good breakfast, staff was very friendly and cared about us.

Clean & comfortable room. Good breakfast, staff was very friendly and cared about us.

no we move to another room, because the heat

no we move to another room, because the heat

Clean room, friendly staff and good breakfast! Can’t ask for more!

Clean room, friendly staff and good breakfast! Can’t ask for more!

Staff friendly and breakfast bar was pretty good.

Staff friendly and breakfast bar was pretty good.

Room was clean. Staff was great.

Room was clean. Staff was great.

The staff is very personable and the parking lot felt safe.

The staff is very personable and the parking lot felt safe.

Clean room. Staff friendly and courteous. Great breakfast.

Clean room. Staff friendly and courteous. Great breakfast.

Everything was festive and yes, spotless, The staff members were wonderful!

Everything was festive and yes, spotless, The staff members were wonderful!

Bed bugs and roaches were present

Bed bugs and roaches were present

The staff was super friendly. Room was very clean and had a fresh and welcoming smell.

The staff was super friendly. Room was very clean and had a fresh and welcoming smell.

We are not happy at all. Room and sheets were dirty

We are not happy at all. Room and sheets were dirty

Very warm reception by the staff

Very warm reception by the staff

Clean room breakfast was very good and the hospitality was great

Clean room breakfast was very good and the hospitality was great

Hotel is a little outdated but its fine.

Hotel is a little outdated but its fine.

Yes

Yes

I didn't eat breakfast, but the room was clean. Check in was easy.

I didn't eat breakfast, but the room was clean. Check in was easy.

Friday night I asked to be switched because the rock club 1 block away was loud, couldn't sleep. They switched me immediately to other side of hotel. Breakfast items aren't always labelled, just verify in case of prohibitions or allergies. Great options to choose from, food and drink! Friendly staff and helpful. Guests need to learn to NOT LET THE ROOM DOOR SLAM.

Friday night I asked to be switched because the rock club 1 block away was loud, couldn't sleep. They switched me immediately to other side of hotel. Breakfast items aren't always labelled, just verify in case of prohibitions or allergies. Great options to choose from, food and drink! Friendly staff and helpful. Guests need to learn to NOT LET THE ROOM DOOR SLAM.

Excellent staffing service very helpful.

Excellent staffing service very helpful.

It is very old property in need of renovation. Bathrooms not good.

It is very old property in need of renovation. Bathrooms not good.

This is a good hotel. Only thing I didn't like much was they gave me a room at the end of the hall. My room was literally about 20 ft. from a busy road. The traffic noise was constant. Otherwise, the hotel is good, it shouldn't have been built so close to a major roadway.

This is a good hotel. Only thing I didn't like much was they gave me a room at the end of the hall. My room was literally about 20 ft. from a busy road. The traffic noise was constant. Otherwise, the hotel is good, it shouldn't have been built so close to a major roadway.

Everyone was awesome.. Bryan Front Desk Manager was awesome. He was able to fix my reservation mixup .. He saved the day!!!!

Everyone was awesome.. Bryan Front Desk Manager was awesome. He was able to fix my reservation mixup .. He saved the day!!!!

I had a great stay thankful to Eugene who made sure I had adequate accommodations for an elderly person. My only concern was having a door with 2 peep holes which I covered with tissues but was something unusual. I &am a regular at all Hilton properties throughout.

I had a great stay thankful to Eugene who made sure I had adequate accommodations for an elderly person. My only concern was having a door with 2 peep holes which I covered with tissues but was something unusual. I &am a regular at all Hilton properties throughout.

I stayed in room 330 and i always heard someone in the hall. That being said the staff was excellent everyone was very nice.

I stayed in room 330 and i always heard someone in the hall. That being said the staff was excellent everyone was very nice.

Great staff. Rooms are perfect. Area central to most attractions. Great restaurants and shipping close by.

Great staff. Rooms are perfect. Area central to most attractions. Great restaurants and shipping close by.

not good

not good

Staff was very welcoming and friendly

Staff was very welcoming and friendly

Our second night was very noisy, slamming of doors and a noisy AC, did not get much rest the second night.

Our second night was very noisy, slamming of doors and a noisy AC, did not get much rest the second night.

Once we checked into the room we notice the bed was broken, we tried to call guest services from the room but the phone wasnt working so we had to go downstairs to inform them. The front desk employee stated that maintenance was on break but as soon as they got back she would send them up to check out the bed....well its no fixing that bed just give us another room. After explaining that to the front desk employee they decide they would give us another room. After finally settling in after a long drive my family is exhausted so we go to bed only to keep waking up hot we didnt have access to control the air conditioning, it kept cutting on and off all night. We couldnt wait for morning to get here, at check out we explained about the air and the front desk employee said she will see if her manager can give us some points back...ma'am I don't want points back I want a discount on this room! But nothing as of yet....

Once we checked into the room we notice the bed was broken, we tried to call guest services from the room but the phone wasnt working so we had to go downstairs to inform them. The front desk employee stated that maintenance was on break but as soon as they got back she would send them up to check out the bed....well its no fixing that bed just give us another room. After explaining that to the front desk employee they decide they would give us another room. After finally settling in after a long drive my family is exhausted so we go to bed only to keep waking up hot we didnt have access to control the air conditioning, it kept cutting on and off all night. We couldnt wait for morning to get here, at check out we explained about the air and the front desk employee said she will see if her manager can give us some points back...ma'am I don't want points back I want a discount on this room! But nothing as of yet....

The staff was awesome

The staff was awesome

This is not the best Hampton Inn I've stayed in but it was clean and adequate. The staff was welcoming, efficient and helpful. The room was comfortable but didn't have all of the toiletries I have gotten at other locations. The only snacks available were from a vending machine. It would have been nice to have some snacks available for purchase in the lobby. Breakfast was nice but a little lacking in pastries, fruit and yogurt. It was fine for one night but I just didn't feel as comfortable here as I have in other Hampton Inns.

This is not the best Hampton Inn I've stayed in but it was clean and adequate. The staff was welcoming, efficient and helpful. The room was comfortable but didn't have all of the toiletries I have gotten at other locations. The only snacks available were from a vending machine. It would have been nice to have some snacks available for purchase in the lobby. Breakfast was nice but a little lacking in pastries, fruit and yogurt. It was fine for one night but I just didn't feel as comfortable here as I have in other Hampton Inns.

Staff was very friendly

Staff was very friendly

Staff & breakfast were amazing

Staff & breakfast were amazing

Very clean but very very noisy from the traffic all night. We had to leave a day early because we were called home on an emergency.

Very clean but very very noisy from the traffic all night. We had to leave a day early because we were called home on an emergency.

BRYAN at the front desk WAS SUPER AMAZING!!!! This guy has OFF THE CHAIN CUSTOMER SERVICE!!!!im hoping he is a manager, if he isn’t, HE SHOULD BE!!!👍🌹🌺 his professionalism, attitude, and superb customer service was top notch!!! The room was SUPER AMAZING!!!! SUPER CLEAN!!!! SUPER NEAT!!! THIS IS MY GO TO HOTEL!!!! Way to go Hampton Inn!!!

BRYAN at the front desk WAS SUPER AMAZING!!!! This guy has OFF THE CHAIN CUSTOMER SERVICE!!!!im hoping he is a manager, if he isn’t, HE SHOULD BE!!!👍🌹🌺 his professionalism, attitude, and superb customer service was top notch!!! The room was SUPER AMAZING!!!! SUPER CLEAN!!!! SUPER NEAT!!! THIS IS MY GO TO HOTEL!!!! Way to go Hampton Inn!!!

Good location. Staff excellent.

Good location. Staff excellent.

Stayed there before, and will come back again.

Stayed there before, and will come back again.

I didn't like that the bathroom sink water didn't go down. Towels didn't seem crisp & clean

I didn't like that the bathroom sink water didn't go down. Towels didn't seem crisp & clean

The staff was great! All of them. The facility needs some upgrades, but all around a nice place

The staff was great! All of them. The facility needs some upgrades, but all around a nice place

Premise was extremely clean and inviting and staff was knowledgeable, friendly and courteous. I had no complaints.

Premise was extremely clean and inviting and staff was knowledgeable, friendly and courteous. I had no complaints.

Everyone was friendly room was clean

Everyone was friendly room was clean

Tv would not connect. Bed had tiny little pillows. Shade on Windows fell down.

Tv would not connect. Bed had tiny little pillows. Shade on Windows fell down.

It was nice and cozy

It was nice and cozy

We had an amazing stay! The staff were incredibly friendly and helpful, the room was spotless and comfortable, and the breakfast was delicious!!!

We had an amazing stay! The staff were incredibly friendly and helpful, the room was spotless and comfortable, and the breakfast was delicious!!!

Very good service at the breakfast area and the front desk. Room cleanliness was very good also. Had a clogged sink and that was quickly resolved.

Very good service at the breakfast area and the front desk. Room cleanliness was very good also. Had a clogged sink and that was quickly resolved.

Kudos to the breakfast attendant who was on top of it while attending to requests from guests and kids on separate tables. Overall good experience and recommend for single travelers or families.

Kudos to the breakfast attendant who was on top of it while attending to requests from guests and kids on separate tables. Overall good experience and recommend for single travelers or families.

This location is very unlike other Hampton Inns in which I’ve stayed. Check-in was okay, but we weren’t told breakfast hours. Coffee in the lobby was cold in the evening. It took an hour for someone to come address the sticky bathroom floor and non-working t.v. Everything seems just a little shoddy: extra lock on the door was loose; toilet tank lid had large chips out of it; toilet ran off and on all night. I cannot recommend this site. (Plus we were given a room next to a pretty busy road. It wasn’t much of an issue for us but could be for others.)

This location is very unlike other Hampton Inns in which I’ve stayed. Check-in was okay, but we weren’t told breakfast hours. Coffee in the lobby was cold in the evening. It took an hour for someone to come address the sticky bathroom floor and non-working t.v. Everything seems just a little shoddy: extra lock on the door was loose; toilet tank lid had large chips out of it; toilet ran off and on all night. I cannot recommend this site. (Plus we were given a room next to a pretty busy road. It wasn’t much of an issue for us but could be for others.)

Hotel was under construction so there was some inconvenience but the room and staff was very nice.

Hotel was under construction so there was some inconvenience but the room and staff was very nice.

I travel a lot and for me this hotel was outstanding because of the staff. It can be a tricky world in the hotel business these days, but this hotel puts the focus where it is needed. Updates would make it perfect.

I travel a lot and for me this hotel was outstanding because of the staff. It can be a tricky world in the hotel business these days, but this hotel puts the focus where it is needed. Updates would make it perfect.

We would stay here again for sure!

We would stay here again for sure!

The property was very clean and the staff was amazing

The property was very clean and the staff was amazing

Very nice. Free breakfast was disappointment. It so happens that I'm not a fan of chicken sausage - prefer pork. And the biscuit gravy was gravy only. Otherwise, I enjoyed my stay.

Very nice. Free breakfast was disappointment. It so happens that I'm not a fan of chicken sausage - prefer pork. And the biscuit gravy was gravy only. Otherwise, I enjoyed my stay.

The breakfast staff was extremely helpful and gave above and beyond service

The breakfast staff was extremely helpful and gave above and beyond service

Said it had an 8.0 rating. Not hardly

Said it had an 8.0 rating. Not hardly

As compared to other hampton inns, this one is old and outdated

As compared to other hampton inns, this one is old and outdated

Easy parking

Easy parking

This property was disgusting. There were pubic hairs all over our shower right when we checked in. The window shades were broken and would pull down so our window stayed open and had to use pillows to block out the light. And the peep hole to our door was broken. I told the front desk staff and said we can move you to a different room. We were headed out to dinner so I said when we get back we’re pack and move. When we got back it was a new front desk lady and when I told her the situation she said “sorry I’m new, I don’t know what to do”

This property was disgusting. There were pubic hairs all over our shower right when we checked in. The window shades were broken and would pull down so our window stayed open and had to use pillows to block out the light. And the peep hole to our door was broken. I told the front desk staff and said we can move you to a different room. We were headed out to dinner so I said when we get back we’re pack and move. When we got back it was a new front desk lady and when I told her the situation she said “sorry I’m new, I don’t know what to do”

Good

Good

Breakfast staff was lovely friendly and accommodating. I complained sheets had blood on them, small nickel size spot. Was told possibly bed bugs, and housekeeping would take care of it. Housekeeping left stack clean towels only. In evening when I returned I called front desk and they said they would tell maintenance. Maintenance came a nice man brought a stack of sheets. It was obvious he was uncomfortable to enter which made sense. So I replaced the sheets myself. I looked for signs of bed bugs, didn’t see any. Upon checking out, I mentioned my experience again, I was told something would happen. Nothing happened. I always choose this location and hotel. Sadly this feels bad.

Breakfast staff was lovely friendly and accommodating. I complained sheets had blood on them, small nickel size spot. Was told possibly bed bugs, and housekeeping would take care of it. Housekeeping left stack clean towels only. In evening when I returned I called front desk and they said they would tell maintenance. Maintenance came a nice man brought a stack of sheets. It was obvious he was uncomfortable to enter which made sense. So I replaced the sheets myself. I looked for signs of bed bugs, didn’t see any. Upon checking out, I mentioned my experience again, I was told something would happen. Nothing happened. I always choose this location and hotel. Sadly this feels bad.

Property is old and run down. Terrible lighting in the bathroom. Carpet smelly and dirty. Tub/shower looked like it was caulked by a 6 year old. But, the staff was friendly. Definitely would not stay here again.

Property is old and run down. Terrible lighting in the bathroom. Carpet smelly and dirty. Tub/shower looked like it was caulked by a 6 year old. But, the staff was friendly. Definitely would not stay here again.

My sister and I stayed at this property a week ago for our nephew's graduation. The entire staff was friendly and respectful. The property was clean, and the breakfast selection was good. Jacob and Ashley went above and beyond to make our stay pleasant.

My sister and I stayed at this property a week ago for our nephew's graduation. The entire staff was friendly and respectful. The property was clean, and the breakfast selection was good. Jacob and Ashley went above and beyond to make our stay pleasant.

Dysfunctional AC is loud and runs too hot or too cold Dirty AC unit and the bathroom is not the best Loud and squeaky bathroom exhaust fan The room is small and appears dated. The staff is friendly and helpful when you have a concern.

Dysfunctional AC is loud and runs too hot or too cold Dirty AC unit and the bathroom is not the best Loud and squeaky bathroom exhaust fan The room is small and appears dated. The staff is friendly and helpful when you have a concern.

I alway stay at Hampton Inn .When i come to Virginia its very quiet nice and comfortable.

I alway stay at Hampton Inn .When i come to Virginia its very quiet nice and comfortable.

Some of the staff was rude and unpersonable.

Some of the staff was rude and unpersonable.

Customer service is amazing! Especially Karen, she was so attentive with the breakfast- which was great! Excellent stay! right off the interstate, in a corporate park area- which I used for morning 🏃.

Customer service is amazing! Especially Karen, she was so attentive with the breakfast- which was great! Excellent stay! right off the interstate, in a corporate park area- which I used for morning 🏃.

Great Stay! Great Customer service

Great Stay! Great Customer service

Bathroom wasn’t clean, sink didn’t drain, toilet barely flushed, ac barely worked and was louder than a train, shower was dingy, and there was no hand soap.

Bathroom wasn’t clean, sink didn’t drain, toilet barely flushed, ac barely worked and was louder than a train, shower was dingy, and there was no hand soap.

Quick overnight stay--would like to have a USB port to charge my Apple watch. Most hotels offer this now. Also, the in-room coffee was AWFUL! The service was great, as was the comfort of the bed.

Quick overnight stay--would like to have a USB port to charge my Apple watch. Most hotels offer this now. Also, the in-room coffee was AWFUL! The service was great, as was the comfort of the bed.

Everything was great except the beds they were very hard not comfortable at all

Everything was great except the beds they were very hard not comfortable at all

The bathroom smelled like sewage all of the time. The door to the room was extremely heavy and hard to open. The toilet paper holder kept falling off the wall.

The bathroom smelled like sewage all of the time. The door to the room was extremely heavy and hard to open. The toilet paper holder kept falling off the wall.

No working ac/heat/fan in room. Wall thermostat and floor unit in front of the window. Neither worked. I need some kind of fan and air flow in hotels to sleep. Too much hallway and outside noise. Also hard to get ready after showering in a hot room.

No working ac/heat/fan in room. Wall thermostat and floor unit in front of the window. Neither worked. I need some kind of fan and air flow in hotels to sleep. Too much hallway and outside noise. Also hard to get ready after showering in a hot room.

Just spent the night away from home. Hotel has some remodeling going on. Looks really nice didn't affect our stay at all.

Just spent the night away from home. Hotel has some remodeling going on. Looks really nice didn't affect our stay at all.

The first floor was being renovated. I had to walk around the outside of the building to get to my room. It rained the first 2 days i was there

The first floor was being renovated. I had to walk around the outside of the building to get to my room. It rained the first 2 days i was there

It was a quick sleep and shower stay on the way to Norfolk cruise terminal. Great stay as usual for Hampton. The hotel is under construction/remodel and it’s obvious. It did not impact our stay in any way but we are also not picky people and go with the flow as long as it’s comfortable beds, hot showers and clean rooms. Will stay here again for our next cruise!

It was a quick sleep and shower stay on the way to Norfolk cruise terminal. Great stay as usual for Hampton. The hotel is under construction/remodel and it’s obvious. It did not impact our stay in any way but we are also not picky people and go with the flow as long as it’s comfortable beds, hot showers and clean rooms. Will stay here again for our next cruise!

Reported that the toilet didn’t work. Maintenance came to fix it but it still didn’t work. While the front desk staff was nice, the room is complete trash! I’d really like a refund!

Reported that the toilet didn’t work. Maintenance came to fix it but it still didn’t work. While the front desk staff was nice, the room is complete trash! I’d really like a refund!

Was greated by Karen at the front desk. Very kind and humble . Stayed there for 2 nights. The 2nd day housekeeping Angie cleaned the room. People working there are very nice. The area where the hotel is has Wawa near by and if u need to order food they were all 6 miles away but has variety. Yhw hotel has some construction going on but we had jo trouble .everythign was clean . Totall recommend it .

Was greated by Karen at the front desk. Very kind and humble . Stayed there for 2 nights. The 2nd day housekeeping Angie cleaned the room. People working there are very nice. The area where the hotel is has Wawa near by and if u need to order food they were all 6 miles away but has variety. Yhw hotel has some construction going on but we had jo trouble .everythign was clean . Totall recommend it .

Bathroom was so dirty, it smells terrible in the hotel and room

Bathroom was so dirty, it smells terrible in the hotel and room

I liked everything

I liked everything

Its was very convenient for me and a Nice place to stay.

Its was very convenient for me and a Nice place to stay.

The front desk customer service was great; he was by himself and doing what he could considering the construction. However, we reserved two queen beds for three people and were given a king bed. No rollaway bed, couch, or extra linens were available. Sadly, someone had to sleep on the floor with only a pillow! The breakfast was hot and delicious.

The front desk customer service was great; he was by himself and doing what he could considering the construction. However, we reserved two queen beds for three people and were given a king bed. No rollaway bed, couch, or extra linens were available. Sadly, someone had to sleep on the floor with only a pillow! The breakfast was hot and delicious.

Love the daily breakfast.

We have stayed here many times a year for decade. This is the first time we met two employees that were horrible to say the least. Nicole who gave us trouble at check in claiming we hadn’t paid when Expedia had also told us at 3pm she was canceling our reservation when we were there at 2:54pm. Made me pay all o we again using my credit card. When my wife asked about Karen’s who runs the breakfast there was stare and dead silence claiming she had no idea who that was. I came back down after consulting with Expedia and she brushed me off telling me she is done for the day. That’s when I met with Will and he was less than cordial and raised his voice. Well they both did. My wife wanted to check and leave so came back down again to meet Jennifer who took less than 3 seconds to look up account and confirm it was paid by Expedia and returned my credit card funds. Jennifer saved the day but I’m hoping to never see Nicole or Will. Thank You Jennifer. You made our visit turn corner to happiness

Enjoyed the coffee service in the lobby. Room location very noisy with traffic! Loud cars, trucks and motorcycles until after 2:00 AM. Good breakfast. Lost money in the drink machine on the 4th floor. Notified the front desk and was told to contact the vending machine company. Really? For $3.00? Hotel should have a petty cash fund to reimburse guests up to $5.00. This should not be the responsibility of the guest! Hotel management should be responsible for having a plan in place to accommodate their guests. Probably will not stay at this location again.

First and foremost, the staff was great but that is the only good thing about the stay. The king suite was small and right next to maid service room. There seemed to be drilling noises coming from there and when my wife informed the front desk, they said that they were working on the internet service and the noise could not be avoided. The shower would not get hot so we took cold showers, the carpet through out the hotel looked old and dingy. I have stayed in many Hampton Inns and usually they are pretty good but this one does not live up to their standards.

Everything was great except breakfast. Not a lot to choose from.

The heat was not working and had to change rooms.

Its always a good stay. Nice rooms, breakfast , right off of 64. Plenty around it. Has everything. Very clean, maintained, quiet. Stay every time im in Chesapeake. Wawa across the street!

great hotel will stay again

The breakfast was boof

Room was clean and staff was friendly.

Great coffee, and service breakfast. Slept well. Clean room DTV updated TV's..

It was very comfortable, The stuff was very friendly and respectful, especially the friend employee will. He was very friendly understanding and patient. Also the kitchen employee named Karen what a lovely lady very friendly willing to help no problem with her service overall all the stuff I met in the hallway, cleaning bringing towels and all they were the most funnest people I met, and I’ve been to a couple of hotels, if I have to recommend some one or my friends or my family, you guys gonna be the first choice thank you. I enjoy my stay at the Hampton Inn.

Every time I go to Chesapeake I stand this hotel, it's always great this last time I was with my family and not business, and Karen and The breakfast area was fantastic. She kept the food filled she always had a smile she was a pleasure to be around.

Friendly, helpful desk manager! He accommodated our early check-in and was kindness itself!

Great please would stay here again

Traffic noise has worsened in room. Not sure what can be done.

Good hotel. Highly recommended

My room was very stuffy and smelled like it had mold. The staff was very nice. I was really impressed with the breakfast service with Angel and Shaq. They went well above to make sure our experience was wonderful. When I wanted a waffle the mix came out needing stirring. Angel asked me to give her a moment. When I looked around Angel had made my waffle and delivered it to my table with everything I could possibly need with it. Her kindness made my day.

I have been here i think 5 times. 4 out of 5 have been great.

Front desk service and breakfast service was excellent!

Great service.

Convenient. The staff was very pleasant. The breakfast staff were cheerful and helpful. They were excellent!!!

The location, although convenient, sits a few feet from extremely busy highway. Traffic noise was constant throughout the night making it impossible to get any sleep.

If you want a restful night’s sleep this is not the place. My son and I went to bed at 11pm in preparation for a soccer game. For hours cars/trucks drove by like it was a drag strip. I thought our window was open it was so loud! Now at 3am, a car alarm has been going off steadily for the past hour or so. I am typically a deep sleeper but this was so bad I actually went to the front desk to complain only to hear there was nothing they could do and I was welcome to leave…at 3am. On top of not being able to sleep, I was greeted with no-solution, no-remorse customer service. There was no offer to switch rooms…or a refund…(even after I asked). The only option was to leave. I asked for a manager’s card and will hopefully get some resolution, but this mom is exhausted, frustrated and not looking forward to a 5-hour drive tomorrow after consistently interrupted sleep.

Air conditioner very loud needed repair

The property was fairly quiet except for a concert going on across the street both nights we stayed.

Staff is great. Rooms could use a facelift.

Easy access

Staff were great, rooms were very clean.

Great place 👍

This hotel is my number one pick whenever I’m traveling to VA. The breakfast is awesome!! The rooms are great and staff is super professional. Thank you Hampton Inn for a great stay!

good

Needs updating. First room smelled like a wet basement. Second room was fine. Very small room. Bathrooms shower could be cleaner with some bleach! Furnishings are so dated! Breakfast was good and staff was delightful and accommodating. Not sure how the ratings in this place were so high though.

Wuiet

Great

Air conditioning was kinda weird. It would get kind of warm and humid before the AC would turn on and then it would be quite chilly. We would go back. It was very convenient to our needs.

Very easy, convenient and accessible to the area that I had to get to.

Well maintained

Upon arriving into our room I found a pair of men’s underwear on the floor next to the bed. When entering the bathroom there was balled up toilet paper thrown on the bottom shelf near the sink.

Price