Willow Springs Motel

We got here at like 1am and the guy that checked us in was very rude and didn't say more than he had to. The next morning he was a little bit better, at least he waved and smiled. This hotel is right next to the train tracks and it was very loud.

It doesn't look that good on the outside but it was clean and a commentating

The rooms specified a no smoking rule, but the room reeked of cigarettes. absolutely disappointing. The bedding did NOT look clean AT ALL.

No breakfast The building smells really bad and it is clean well

No breakfast The building smells really bad and it is clean well

Area is next to railroad tracks. It is old with only stairs. I'm glad I got a discount. Old motel smell. Lamp falling off the wall. $40 deposit for unknown reason.

Exceptional

There were transients sitting in front of doors smoking cigarettes, the walk up to the third floor had the most hideous odor and there was vomit on 2 of the room doors. It was just a disgusting experience. I'm not one to to even take time to write a review, but this was deserving to hopefully save someone from our experience. This was worse than you get what you pay for.

Property felt unsafe

Property un kept room felt un safe door looked like it had been kicked in and badly repaired. Front desk was not helpful and refused to alter my stay when I brought things to their attention. I will never stay at this location again.

A bare bones experience. No amenities like hairdryer, tissues, iron, or fridge. For the price and sketchy location, definitely not worth the price. I was alone, and the location (behind other buildings and next to the railroad tracks) set the setting for a Dateline episode in my mind. It was dark and scary, especially at night. Maybe great for truck drivers or guys on a road trip, but not a great environment for single women or families. Regardless of how old and run down the place was, I have to admit it was clean. So kudos there. Front desk person (not sure if owner) was very pleasant and helpful when I asked for a hairdryer and iron.

Avoid. Be advised, there are people living in the rooms there and this place is a public health hazard. The strong smell of urine at the base of the staircase by the office comes from a tenant living on the second floor dumping a bucket of liquid from their room in the morning. Biohazard. 3rd world stuff going on there. There are only a few rooms available and only about 3 cars in the parking lot. You do the math. If you absolutely have to stay here, the bed and room was not the worst I have ever been in. The train noise is constant. I checked out early and found another hotel which I gladly paid for to reward myself for making it out of there.

Parking was fine. However, the facilities are old and poorly maintained. Also, the motel is located immediately next to the railroad tracks that run thru town. We left after one night because of the noise. It literally kept us awake. So, despite having made reservations for two nights we stayed only one. We spent our second night at the Holiday Inn Express. Much better.

Good

Cheap and clean, no pet or smoke odors. Would stay again. Only problem was the toilets. Water flushes up to the rim!

Nothing

For the price, this hotel was excellent. The room was very clean and as far as I can tell everything worked just fine. It is a little out of the way and it is quite old. However, as I said for the price, this hotel was excellent and the bed was very soft

The room was cold when we arrived, which we understood. Why heat an unoccupied room? The problem was that we got to our room around 7pm. It took until after 1am for the room to be comfortable. Good thing we travel with extra blankets. The hot water in the shower lasted about 2 minutes and dropped to luke warm. My mother tried to take a bath. She found if she ran the water for 2 minutes, shut it off and then turned it on again she could get a little more hot water.

Train noise is awful, $20 pet fee for this level motel is ridiculous

It's ok for a one night stay if you're traveling.

Nothing

nothing really place worn down,,, time for remodel or torn down

Yes

Older hotel, but clean

It's ok for a one...

The room reeked of old cigarette smoke. The floors in the room and bathroom had major soft spots. If you have no other choice it will work, but i recommend find a different place.

Its convenient i would stay there again if i had to.

Photos of proprety old

The experience was fine. The room and surrounding area was appropriate to the price paid. The staff are friendly, the room was clean, just old. It was fine for the money. If you are looking for a bed to sleep in that's clean and cheap, this is it. If you are looking for a nice hotel, nice clean rooms, clean parking lots, you are probably going to have to pay more somewhere else.

Staff was great and it served the purpose of a cheap place to sleep. The property is old but they do their best in keeping it clean.

Restful

I think we were the only ones there just for the night it was like a crack house for people to live there.We came back to the motel after a wedding had to walk around people fighting and screaming at each other.When the “lady” said she was going to break everything around her we ended up just leaving. The front desk guy didn’t care. What a waste of 115 dollars.

I think we were the only ones there just for the night it was like a crack house for people to live there.We came back to the motel after a wedding had to walk around people fighting and screaming at each other.When the “lady” said she was going to break everything around her we ended up just leaving. The front desk guy didn’t care. What a waste of 115 dollars.

Economical stay. Needs some upkeep. Don't expect much.

Mov nice and quiet

The room was smelly of mold

run down , needs lots of repairs

nothing really place worn down,,, time for remodel or torn down

nice staff

Don't stay here

A little run down - more of a long term rental site!

Very good

Disappointing

Very attentive staff

It was a little bit better than I thought it was going to be.... So anyway for the price you pay it's definitely not the most comfortable bed and it is a good spot if you are in a pinch and you need a place to stay

Bed was comfortable and room was clean. Shady area.

No hot water for showers. No microwave or fridge either. Bed was okay but not the best. Having no hot water killed it for me. Won't be back.

Accommodations were dated and run down. Bathroom towels and bathmat were grungy grey color. The bottom of the bathtub had non slip strips missing and the ones that were still there were very dirty! Wallpaper was missing in spots . There was no alarm clock in the room. Definitely could use some updates and clean new towels!

Accommodations were dated and run down. Bathroom towels and bathmat were grungy grey color. The bottom of the bathtub had non slip strips missing and the ones that were still there were very dirty! Wallpaper was missing in spots . There was no alarm clock in the room. Definitely could use some updates and clean new towels!

Very good

It was tough to find affordable rates in a place that had two beds. This motel had both but........ We were there during some fires in the neighboring city of Medical Lake. That town is very close and had to be evacuated and this town-Cheney-was under a "Be ready to leave at a moments notice" alert level. This hotel had a very sketchy look to by the looks of the guests and some guests sitting outside smoking (while surrounded by the all the forest fire smoke) said they were living here. From that comment and the look of the building and its location, it had a flop house look to it. Well we survived the place and the fires, left early and probably would select another location if staying west of Spokane.

The inside was wonderful it was the outside that was dirty and not very clean and made it kind of look like an old rundown apartment complex but overall it was a great stay rooms were nice well-kept and convenient for its location inside of Cheney

Not a good experience at all very dirty! And I didn’t even stay at that motel my whole trip I ended up staying at a best western

Front Desk Gentleman was nice and polite

Loud train often.

Nice stay, wish we could have stayed for a cheaper weekly rate, but itbwas still nice! thanks

At checkin: clerk was rude. Hidden charges $15 pet fee and $40 pet deposit . Deposit was returned . Stay was not pleasurable.

Clean but old

Cool site.

Rifgt next to the working train tracks, hidden fees, dirty amenities including blood stains on bathroom floor.

The check in worker was extremely rude and prejudiced. Was harsh about the animals and charged me a pet fee disregarding the fact they’re service animals and I have a letter that says to protect under the disabilities act. I also never got my money back but there were no damages. The area was overall very nosy and unsafe and a lot of chaos and fights happening around. I heard 4 gunshots on the property too and none of us felt safe. My dog was on edge and was having anxiety due to the sounds and chaos and I was held “accountable” for that but rhe people causing the chaos and unsafety were not held accountable for anything.

The place was the worst we’ve ever seen. We stayed somewhere else. Broken down van in the parking loaded completely full of garbage, even the drivers seat was filled to the ceiling with garbage. Rooms smelled awful. Dirty. Outside stairs were broken. Sidewalks broken. Bates hotel.

So im not one to write reviews but i feel the need to warn others. This place is easily the worst place we have ever stayed at, so bad that i right away looked to see if there was another place that could accommodate us but was unable to find anything. So do yourself a favor and run the other direction and dont stay at this piece of sh@t motel

Disgusting I lasted an hour there before I checked out to find another room smells bad they have bedbugs I asked for my deposit back and didn’t even get it back

Wasn’t the best no coffee in the room

Despite having a problem with the tub and the toilet, I enjoyed my stay and I would stay here again.

Clean, and quiet if you dont mind trains.

Smells

it is very old and run down. it just did not feel clean at all. to expensive for what you get. stay away and find yourself a nice hotel somewhere else.

The motel had long-term tenants with random outdoor parking without any lighting or night security. Rough gravell and dirty entry and lot with unkempt landscaping. Very sketchy area of Cheney with an operating train track in back.

An awful hotel right next to a rail line and a slum-like neighborhood. Manager is dirty and rude. I did not receive my deposit back.

This property was deplorable. Smelt like stale cigarettes and mold. Didnt even check in. Walked in and walked out.

No refrigerator in room

We were grateful for a quiet room on a very busy weekend. This motel is a great value and conveniently located 20 minute drive from GEG.

Friendly, helpful. Older building. Noisy trains.

Meh

We stay at Willow Springs annually while we fish at the lakes south of Cheney so we don't need much as far as lodging is concerned. The rooms are just OK. Fairly clean. Somewhat comfortable bed. No microwave or coffee maker or refer in the room. I think there are people living at the motel so there are dumpy vehicles in the parking lot. One van filled with garbage bags? The owner greeted us at the counter when we checked in. He is a nice man and he and his family have owned the place for about twenty years. I was a little surprised to find that he was going to charge my CC $40 per room for incidental damages (refundable at check out) instead of keeping my card open. We booked our room through Expedia and I didn't expect any additional charges when we arrived at the motel. Willow Springs is an old, basic, three story facility. it is not the least bit fancy and there are trains running behind the building all night long. But the location is convenient to both the old part of Cheney and the newer part (lots of services and restaurants) a mile or so to the north. The room is an adequately clean place to sleep for a reasonable $90 a night. We will probably go back next year.

Friendly office staff. Close to our son’s college.

Location is a couple blocks from main railroad line. Room was clean. Location otherwise good.

Not a bad place..but far from the best. A Typical stay for the cheap rate. ~T.L.

Room was a little dated but actually really clean and well kept! Beds were really comfortable, we slept like babies 👶 Will definitely stay again. Thanks

It’s somewhere to sleep

The room I was given had Bed Bugs.

Overall, not a terrible place to sleep for a few nights, but if you're staying in Cheney for 5 days or longer I wouldn't recommend it.

I thought it was missleading thatthe Dd said "pet friendly " but nothing was mentioned about additional fees or deposits for pets. I had to put out more $$ than expected and still have not been refunded my $40 deposit. This should be stated at the time of reservation.

My daughter and I checked in late 11:30 pm There was a large dog barking in the next room , cartoons blaring on tv, and most likely a hooker situation with screaming going on … Mortifying - we had to leave at 4:30 am and the manager would not refund me . Beware of this place !!!

Not much they can do about this, but the train runs all night directly behind the motel - like 30 ft away. The facility is in pretty run-down condition, and not all that clean feeling. No fridge or Microwave fyi…. For the price, I’ve stayed at worse though.

No mini frig, no microwave, no ice maker outside where we can get to it after hours. Room was clean. Trains nearby were loud, but you can't complain, because you see the tracks right next to the motel when you check in.

Nice Owners

This property was unsafe and expedia refused to refund or credit my account

The door had been kicked in previously and the door jam was not replaced, just cobbled back to work.

Stained/dirty towels, outside ashtrays full

the toilet in my room over flowed everytime i flushed it..first two times i had to get the owner to come in with the plunger...after that he just left me the plunger...no fridge or microwave

Talk about a throwback motel. I had to fill out a duplex registration form, and got an actual key to the room. I thought I arranged for two queen beds, but ours are both kings. The night clerk even came and helped us unload our stuff into the room. The motel is old, the parking lot is small and tight, and we are delighted to be here. Pretty sure we will return on our next trip to Montana.

Industrial wasteland with staff that's looking to shake you down. Rooms are ancient, light switches don't function, Luke warm water, moldy bathroom.

Was kind of bummed there was no bath tub stopper so I could soak in the tub and the shower was too short and non adjustable so showering was a bit of a pain, but the pressure was AMAZING. other than that the stay was just fine

The photo in Expedia looked nothing like its current state. Another foreign-owned, overpriced, unmaintained facility. Woman couldnt speak english and man was curt. The building is maintained to the least required level. I cannot believe Expedia even allows this kind of facility on their site.

What we could have used, in no particular order: refrigerator, coffeemaker/hot water maker, microwave, bedside clock, box of tissues.

There was no refrigerator or microwave. The motel is very close to the train tracks and the trains are very noisy in the night. Otherwise, very nice, and inexpensive.

I don’t like leaving reviews period but this place was unsafe. Conveniently in town but not worth the sleepless nights. Door deadlock didn’t lock from outside and windows couldn’t lock. Every creak was louder than the trains. Bathroom upstairs flooded and dripped on us below. Moldy bathroom. Towel shortage asked for extra towels but was expected to give them back the dirty towels. 2 towels for 3 people? Too run down and shouldn’t be even listed as option.

The place is a little run down. No coffee pot. No fridge. Limited towels. Tv reception week. No soap . A little shampoo. Poor communication at front desk. Worth about 60 bucks a night. Not 90.

Great quiet place near the university! Clean, friendly staff, great price.

A nice vintage family owned property. Very clean and everything worked. A nice, reasonable place for travelers to spend a night or a week.

The room is very minimal, with no microwave, no frig and no coffee pot. I will just say that the room and the experience leave a lot to be desired. Oh, and the local railroad yard is right behind the motel, so you get the full effect of a train running thru your room on a regular basis.

Ok

Very convenient for stays around EWU and the Cheney downtown area. Polite staff and clean facility. The hotel has been painted in brown earth tones, but is a little old and run down. Overall a great stay for the price.

The outside of this hotel was dingy and unkempt and there was a strong cannabis smell when we entered the room. It went away after running the A/C for a while. The property is located next to the train tracks, which was mostly drowned out by A/C. The room itself was clean, although lacked a fridge and microwave which I consider basic necessities. I would not stay here again.

Our bill was DOUBLE what we were quoted. We were charged extra for everything. For $20 more we could have stayed at the Holiday Inn. The bed was clean but the room was so out dated. There are serious building code issues here. Like the light switch inside the shower. No cold water in the sink, just hot. We had a kitchenette room that we did not request. The cleanliness was questionable, I wouldn't cook there but I wasn't planning to anyway. Besides there weren't any tools or pots for cooking. But we were traveling with our dogs and the Holiday Inn does not allow pets. The train noise was not a big deal. The a/c fan covered that up. Watch out for the speed bump in the drive way. This place has serious safety concerns. We wont be back even though it was a good location for where we needed to be. Not unless theres a serious remodel and brought up to code.

Did not like the unadvertised $40 deposit, dead bolt did not work; sink was stained and cracked; toilet handle was broken, train whistles through out the night; bathroom door jamb was unfinished properly; could hear people upstairs (and they weren't partying or anything)

This motel was absolutely disgusting and filthy. The drawers kept opening all night cuz they’re so old.there was nt even an HDMI hook up for the tv. This motel is being misadvertised as it is not even the real picture of the motel on the website Expedia and hotels.com. I rate the motel a 1 star

Old building and there's not microwave no fridge, very basic place

Nice guy checked us in. Sheets stunk like urine.room was smelly, old and the sheets stunk like urine.

Paid $100.00 thru Hotels.com, when I checked in had to put a $$40.00 damage deposit on my credit card. No refrigerator, microwave, hair dryer.

We staid two nights in a two bed room as soon as we went up the stairs entered our room we wanted to leave. It smelled horrible, humid, dead, pee smell just very unpleasant and gross… everything is old and not very good at their service either. The workers are sketchy and giving weird vibes. The morning after they took out dirty towels and let us know that they would replace them as soon as there were any clean ones… never returned either any towels at all and on top of that there was a cleaning lady who would just not stop staring at you. I had gone to the store and came back and since I arrived at the parking lot she would not stop staring at me I went up the stairs to my room and she had to go out her way all the way to the parking lot to be able to still see me. I felt really uncomfortable I asked her if I could help her with anything from afar she motioned no I then asked her why did she keep staring at me And she never said anything just kept looking. Never going back again definitely 0 that place should not even be open any longer. Very disappointed.

It was clean and check-in and check-out were easy. The room and the property are quite basic, but what you'd expect for the price. Trains run right by the property, so it's a bit noisy. There is a great breakfast cafe nearby called Bene's.

They are very friendly.

The property looks nothing like the picture. My guess is this picture was taken when the Motel was brand new. I'd very much consider this picture to be false advertising. The floors were peeling up on the corners, the bathroom was warped, and it was not possible to close it. The landscaping and walkways were unkept and very dirty.

Well, for 2 nites paying $ 260.00 the only word that comes to mind about the properties would be Bulldozer.

Property doesn't look much like the picture for Expedia. The building is many shades of brown now, no white or blue. The staff is very helpful and is manned all the time, but at night ringing the bell wakes them from their sleep.

budget hotel. pillows are terrible.

Very friendly staff

The staff were pleasant and helpful. The facilities are old, worn, and in need of refreshing, but the room seemed clean. The back of the property is adjacent to a train line so my White Noise machine definitely helped. The drive to and from Spokane airport is not at all difficult, though its by no means in "the thick of things".

This is a very no frills place but it’s reasonably priced and convenient to dining options within walking distance

It’s a good and inexpensive place to stay. The staff are great..

The room smells terrible. You have to open the door for at least 15 minutes to air it out. Railway behind the motel and the train comes every at lest every 2 hrs.the sirens is too loud. Book for 2 nights and no sleep for that two nights.

Overall, mediocre.

Was our room clean, yes it was. Very clean. Bed comfortable? Yes, we thought it was. Smelt clean also. Bathroom, shower and all, were clean and in good shape. Did we hear train noise? Some... however not as much or as impactful to the stay as some others state or want to convey. The train horn blew several times in the night, some rumbling however I am a light sleeper and these really did not bother me much. Returned to sleep. Now, the all important - Would we stay here again? Yes, yes we would should we pass through here again. For what we were charged, it was a good deal.

The people at the counter are very friendly

The motel is very run down, dark and dank. It's a seedy motel. It sits right next to train tracks, if anyone is a fan of "My Cousin Vinny" you'll have a good laugh when the train goes by. To quote Manny on Modern Family, "You lose so many amenities when the 'H' in hotel becomes an 'M'. With that said the check in/out staff were very friendly.

Pretty much just a bed to sleep on. A key was broken off in the deadbolt so it was just a knob lock, which made me uncomfortable.

If you just need a place to rest your head, it’s ok. Not the nicest, but decent enough. The picture looks a lot nicer than what it actually looks like.

This place is a bed. Don't expect more than a bed. At least the bed was comfortable. This being the last stop on a week long road trip of ours, I was SO thankful for working AC and finally a comfortable bed. That said, you get what you pay for. Place was in the middle of no where, tucked back in a lot right next to the train tracks. The building didn't shake, but you could definitely hear the train. Honestly didn't bug me personally, I grew up always hearing a train in the distance and I was so dead tired I passed out and stayed passed out, plus the AC was pretty loud and drowned it out fairly well. Tub and shower looked gross, gross stains on the wall. Bed was about the only thing that looked clean. No fridge or microwave, luckily there's some food options a few minutes away. We got Taco Bell. Room smelled stale and almost like cig smoke at first, but the AC fixed that. Not ADA friendly, no way up the stairs but taking them. The balcony was creepy, creaked and swayed like it was going to break under you. Parking lot is tiny and hard to maneuver in. TV got basic channels. Dude who checked us in didn't seem super friendly, but the guy during check out was super nice and cheery.

Police calls, noise, heavy cannabis use. In Cheney, you vannot escape trains at night. 1, 2, 4, and 5 am.

Very smelly, dirty, outdated

They wouldnt give us a refund for not staying

Staff is nice Room was not clean- even had a shirt previous tenant left behind. Sheets were clean but rest of room was dusty and dingy. Feels like a $45 a night hotel that is trying to cash in on COVID travel. Definitely not worth the price.