Hyatt Place Charlottesville

Spontaneously decided to stay the night in Charlottesville*, and chose this hotel because it was close to the theater and dinner options. We really enjoyed the Korean barbecue at the Bullpan. The bed was comfortable at the hotel as were the pillows.

Location

Exceptional

Stayed multiple times. Always had a good experience! NA

Nice property which is walking distance to shopping

It was not near the main part of town, but that was fine for us as it was just a stop on a road trip.

Comfortable and spacious room in a great location with restaurants and shopping nearby. It was not near the main part of town, but that was fine for us as it was just a stop on a road trip.

Very clean. Spacious rooms. Safe area with many shops, restaurants, theatre in walking distance. Well lit parking lot. Key card needed to enter building for safety. Good breakfast with hot and cold choices. Special shout out to the very nice staff. I forgot my medication in the fridge and was already halfway to airport. They were able to mail it back to me same day! Thank you! Renovation team working in front lobby on one day but the staff made a temporary front desk workstation to accommodate guests.

Very clean. Spacious rooms. Safe area with many shops, restaurants, theatre in walking distance. Well lit parking lot. Key card needed to enter building for safety. Good breakfast with hot and cold choices. Special shout out to the very nice staff. I forgot my medication in the fridge and was already halfway to airport. They were able to mail it back to me same day! Thank you! Renovation team working in front lobby on one day but the staff made a temporary front desk workstation to accommodate guests.

Had a wonderful visit

I would definitely stay here again..proximity to food and shops was also excellent.

Exceptional

Stuffs are unpleasant

Superb

Negatives--no restaurant as advertised--just chips & candy for sale. The reason we chose this hotel was because it had an onsite restaurant. We had to crawl on the floor to get the refrigerator turned on. There was no soap in the bathroom, but a soap dish--the housekeeper didn't have any--we had to go to the front desk for a simple bar of soap???? Fire alarm in the middle of the night left us outside for over an hour & it was cold for everyone in their pajamas--would have been nice if "Corporate" would have given even a $20 discount on the bill to compensate for people being outside from 11:30 until almost 1 am. Made for a very difficult day on Saturday when we were attending an important meeting with little sleep.

One very strange thing was they had no soap for the bathroom sink. Shower had shampoo, conditioner and body wash in bottles on the shower wall, but it was not very convenient to go to the shower every time you washed in in sink. I thought it was an oversight, so I went to the desk and they gave me a bar. The next day, we asked the maid for soap, and she said they didn't have soap.

Undergoing renovations and the new paint smell is strong.

Location and breakfast Undergoing renovations and the new paint smell is strong.

Very good

New, clean, good location, very comfortable N/a

New, clean, good location, very comfortable N/a

Superb

It was close to shopping and downtown. The elevator was dirty. No real lobby.

It was close to shopping and downtown. The elevator was dirty. No real lobby.

The room and facilities were nice. The linens were uncomfortable. Otherwise, everything was great.

Great hotel, awesome location with shopping and dining within walking distance. Clean hotel, nice staff.

Very good

Very clean and updated The bed was very uncomfortable and the sheets felt like paper.

Everything!

Very clean and updated The bed was very uncomfortable and the sheets felt like paper.

Good

This hotel was under major renovation. There was a strong construction smell, even in the room. I was not sure if a ventilation fan was working in the bathroom. The breakfast area was a temporary space, previously a conference room. The tables and chairs were somethings you would see in a one star hotel. Not happy to pay $210 per night for a hotel under renovation. I would never come back to this hotel.

Hotel is currently undergoing renovations so check in and breakfast were clearly not in their normal locations. Room was clean and spacious. Breakfast was serviceable, but not exemplary.

Nice staff. Under renovation.

Under construction

They were in the middle of a remodel so things were limited but we were put in a brand new room that was super spacious and nice

Love it very clean and modern

The breakfast area was in a meeting room with a worn carpet and a limited choice breakfast as compared to our previous stay. Our experience was not up to Hyatt standards. We chose this hotel based on our excellent experience in 2023. I will be requesting an adjustment to our bill from Hyatt.

Clean and freshly remodeled room. But may not be completely finished

Room was nice Under construction Started at 8:30 am

Room was nice Under construction Started at 8:30 am

Everything!

HVAC so loud couldn’t sleep! Temp lobby set up in the breakfast room… the so-called “free” EV charging station was not free… way too expensive for what it is (and we even stayed in a renovated foom)

HVAC so loud couldn’t sleep! Temp lobby set up in the breakfast room… the so-called “free” EV charging station was not free… way too expensive for what it is (and we even stayed in a renovated foom)

Not clean. Stains on couches, looked very dated inside. Had a hard time sleeping in unclean room.

Not clean. Stains on couches, looked very dated inside. Had a hard time sleeping in unclean room.

Courtesy to change rooms. Paid for a room with no pictures and they put us in a handicapped room.. hair in shower . Front desk was not helpful at all

Courtesy to change rooms. Paid for a room with no pictures and they put us in a handicapped room.. hair in shower . Front desk was not helpful at all

The hotel was being renovated at the time. I stayed here before and it was very nice. The room was good. The hotel was being remodeled. It would have been nice to have that information.

The hotel was being remodeled. It would have been nice to have that information.

Location was exceptional. It is a place where we frequent to enjoy shopping and food and theater. More seating needed for breakfast.

The water temperatures in the shower fluctuated way too much.

The pool was wonderful

Location was great, breakfast was nice as well. Shower curtain was moldy, the faucets on both sink and tub were extremely loose. The WIFI was non existent and there was a note in the elevator that stated the WIFI would be down but we were never notified about this before check in. I wasn't able to access the internet during my stay which I needed for work. There was also a car alarm going off in the parking lot for over 10 hours. It was all through the night and kept all of us awake.

Very modern. Good breakfast. First time seen chocolate milk at hotel breakfast Surprised no safe in room

The staff was SO friendly. I genuinely felt welcome. Everything was extremely clean. Even the crevices of grout in the bathroom. The HVAC was excellent too. I didn’t feel completely dry the way I do at many hotels. The pool is lovely and it’s great there is an outside area so you can feel some sun on your skin after swimming. Breakfast was so good and continuously restocked. No notes.

Having such a central location was helpful for our trip, generally. The room was big. This property is having renovations done, which is probably why it was priced as it was. The layout was confusing, I was a little concerned about the security given where the door was located, there seemed to be drywall mud splattered all over our room, and the hot water for the shower was terrible - cold water until you were suddenly shocked with blazing hot water. Not what I expected from a Hyatt.

Clean and friendly staff. Walking distance to restaurants and shops. Overall a good place to stay

Clean and friendly staff. Walking distance to restaurants and shops. Overall a good place to stay

We have stayed at the property approximately three times and it has always been awesome. The property is currently undergoing upgrades and the front desk staff was great about letting everyone know the hours when work would be occurring.

We have stayed at the property approximately three times and it has always been awesome. The property is currently undergoing upgrades and the front desk staff was great about letting everyone know the hours when work would be occurring.

Hotel was very clean and the staff was very friendly

Hotel was very clean and the staff was very friendly

Clean room, excellent staff, great breakfast. Perfect location!

Clean room, excellent staff, great breakfast. Perfect location!

Friendly staff but elevator wasn't always working because of the construction. Also missed having hand lotion in the room on a cold and windy day w/ chapped hands.

Friendly staff but elevator wasn't always working because of the construction. Also missed having hand lotion in the room on a cold and windy day w/ chapped hands.

Self- serve breakfast buffet was generous and delicious with healthy choices and very hot always full coffee dispensers. Great location in Stonefield shopping center with a myriad of upscale shops and dining opportunities.

Self- serve breakfast buffet was generous and delicious with healthy choices and very hot always full coffee dispensers. Great location in Stonefield shopping center with a myriad of upscale shops and dining opportunities.

Property is under renovation but it was minimal impact for our stay. Rooms are comfortable and well appointed. Convenient for where we needed to be.

Property is under renovation but it was minimal impact for our stay. Rooms are comfortable and well appointed. Convenient for where we needed to be.

The beds are not comfortable. Nice location and bldg but with a bad back I won't stay here again.

The beds are not comfortable. Nice location and bldg but with a bad back I won't stay here again.

Close to everything, can walk to shops.

Close to everything, can walk to shops.

The room was a decent size, good shower and comfortable bed. It was also close to a lot of attractions. Pet fee was a bit high and the staff were just okay.. not super welcoming.

Helpful staff. Great room.

Helpful staff. Great room.

Amazing service, definitely coming back!

The parking was good and totally safe. I just got a credit card charge that is $100 dollars, exactly, higher that the quoted rate. I did charge 2 bottles of water to the room but that was all.

The parking was good and totally safe. I just got a credit card charge that is $100 dollars, exactly, higher that the quoted rate. I did charge 2 bottles of water to the room but that was all.

the location and comfort nothing

Very friendly staff. Very large, clean rooms with excellent bedding. Fantastic location. Have been there before and will stay again if I return to Charlottesville.

Very friendly staff. Very large, clean rooms with excellent bedding. Fantastic location. Have been there before and will stay again if I return to Charlottesville.

Very nice room and staff was friendly. We were able to walk from the hotel to restaurants and shopping. Would definitely stay there again!

Very nice room and staff was friendly. We were able to walk from the hotel to restaurants and shopping. Would definitely stay there again!

Clean and convenient

Clean and convenient

Check in staff could have been nicer and not gave an attitude when we asked what direction the room was

Check in staff could have been nicer and not gave an attitude when we asked what direction the room was

Disappointed with the lack of food options.

Disappointed with the lack of food options.

Breakfast was great! Staff friendly and extremely helpful. Rooms were clean (big plus) It was as good a stay as I think you can get

the rooms were very clean and the beds were comfortable. Liked that the remotes were wrapped and cleaned. Could have used more staff at breakfast. Plates and trays ran out as did food.

Great stay

Great stay

everything went perfectly.

everything went perfectly.

Did not eat breakfast

Location Shower did not drain properly.

Didn't like - cold water tap in bathroom never ran cold. Breakfast: ran out of plates & cutlery, but were quick to fix the problem. Staff at reception weren't always that friendly.

Didn't like - cold water tap in bathroom never ran cold. Breakfast: ran out of plates & cutlery, but were quick to fix the problem. Staff at reception weren't always that friendly.

I appreciated the efficiency of check in and how well run the hotel proved to be. Thank you for a great stay.

I appreciated the efficiency of check in and how well run the hotel proved to be. Thank you for a great stay.

Great hotel. Very comfortable. Will definitely stay here again.

Great hotel. Very comfortable. Will definitely stay here again.

Beds were very comfortable, shower pressure was strong, breakfast was good. Staff was very nice and informative

Beds were very comfortable, shower pressure was strong, breakfast was good. Staff was very nice and informative

Walking distance to nice shops and restaurant options. Close to campus without congestion of downtown/campus area

Walking distance to nice shops and restaurant options. Close to campus without congestion of downtown/campus area

Staff was friendly, room was very clean and the location was near good food choices.

Staff was friendly, room was very clean and the location was near good food choices.

Really like the roll in shower in our room.

Really like the roll in shower in our room.

A bit smaller than our usual Hyatt room but it was okay. Comfortable bed and great shower. Breakfast was good but done at precisely 9 so our granddaughter missed it be 5 minutes.

A bit smaller than our usual Hyatt room but it was okay. Comfortable bed and great shower. Breakfast was good but done at precisely 9 so our granddaughter missed it be 5 minutes.

Nice clean hotel,easy parking and very good breakfast

Nice clean hotel,easy parking and very good breakfast

Good hotel, very comfortable bed

Good hotel, very comfortable bed

Shower and tub drain clogged 😢

Shower and tub drain clogged 😢

Guys at the desk were unorganized and rude.

Guys at the desk were unorganized and rude.

Great place to stay!

Great place to stay!

Great hotel as always!

Great hotel as always!

Clean and spacious room.

Clean and spacious room.

Our room had plenty of space and was very clean. It was centrally located and walkable to many shops and restaurants. We felt safe at this hotel and would stay here again.

Our room had plenty of space and was very clean. It was centrally located and walkable to many shops and restaurants. We felt safe at this hotel and would stay here again.

Perfect place to spend the night in Charlottesville. Very clean, free parking, safe, yummy breakfast.

Perfect place to spend the night in Charlottesville. Very clean, free parking, safe, yummy breakfast.

Great stay - quiet, clean, friendly and helpful staff

Great stay - quiet, clean, friendly and helpful staff

Room was a little dusty and dingy. Bed sheets were not soft, but all in all it was a good stay. Nothing that would make me not want to stay again in the future.

Room was a little dusty and dingy. Bed sheets were not soft, but all in all it was a good stay. Nothing that would make me not want to stay again in the future.

Breakfast and the gym and location in Stonefield are all great.

Breakfast and the gym and location in Stonefield are all great.

We checked in late-staff were courteous and got us into our rooms quickly. Room spacious and clean. Breakfast was included and it was a good breakfast.

We checked in late-staff were courteous and got us into our rooms quickly. Room spacious and clean. Breakfast was included and it was a good breakfast.

My favorite place to stay in Charlottesville. Fantastic location. Clean. Friendly and good value.

My favorite place to stay in Charlottesville. Fantastic location. Clean. Friendly and good value.

While a little further from the University (only 10-15 minutes) I appreciated the cleanliness and ease of the hotel. I loved that they had a charging port for my car! I will stay there again. Also great pillows!

While a little further from the University (only 10-15 minutes) I appreciated the cleanliness and ease of the hotel. I loved that they had a charging port for my car! I will stay there again. Also great pillows!

Cleanliness

Cleanliness

The hotel was an excellent choice for a quick getaway.

The hotel was an excellent choice for a quick getaway.

Good stay

Good stay

The check in person was very kind and accommodating. I had early check in, very easy parking, and a lovely time at the pool. When I called in advance to ask about the pool, they took the time to ask the building engineer about the pool temperature. You can walk to many shops, a grocery store, a theater, an inviting green space. My Tesla conveniently charged in the parking lot. I was never concerned for my safety. Everything seems spotless but I would recommend avoiding air fresheners in the elevator.

The check in person was very kind and accommodating. I had early check in, very easy parking, and a lovely time at the pool. When I called in advance to ask about the pool, they took the time to ask the building engineer about the pool temperature. You can walk to many shops, a grocery store, a theater, an inviting green space. My Tesla conveniently charged in the parking lot. I was never concerned for my safety. Everything seems spotless but I would recommend avoiding air fresheners in the elevator.

Would stay again

Would stay again

The rooms were clean, in great condition and spacious. There were plenty of food options nearby. EV chargers on property.

The rooms were clean, in great condition and spacious. There were plenty of food options nearby. EV chargers on property.

We were warmly greeted at the front desk. Our room was really clean and comfortable. Highly recommend!

We were warmly greeted at the front desk. Our room was really clean and comfortable. Highly recommend!

It’s good

It’s good

Very relaxing from a long road trip and everything was comfortable and clean and just right for what I needed thank you

Very relaxing from a long road trip and everything was comfortable and clean and just right for what I needed thank you

Breakfast was excellent with a variety of hot and cold dishes. We really liked the fresh fruit offering. Staff were really friendly and helpful.

Breakfast was excellent with a variety of hot and cold dishes. We really liked the fresh fruit offering. Staff were really friendly and helpful.

Nice stay

Nice stay

Clean, comfortable, and convenient! We stopped on a road trip and would stay here again. The woman working the overnight shift was so nice when we were up at 3am to get back on the road - she filled up our water bottles :)

Clean, comfortable, and convenient! We stopped on a road trip and would stay here again. The woman working the overnight shift was so nice when we were up at 3am to get back on the road - she filled up our water bottles :)

Great hotel with a fantastic breakfast! Super close to shops and very clean, comfortable rooms. We would stay again!

Great hotel with a fantastic breakfast! Super close to shops and very clean, comfortable rooms. We would stay again!

Xxxx

Xxxx

We really enjoyed the size of our room and the larger sofa.

We really enjoyed the size of our room and the larger sofa.

Clean, quiet.

Clean, quiet.

Stopped for a night with our dog. Friendly staff. Rooms were spacious

Stopped for a night with our dog. Friendly staff. Rooms were spacious

Outstanding breakfast with a wide selection of good foods to choose from.

Outstanding breakfast with a wide selection of good foods to choose from.

Great location, clean rooms, and attentive service

Great location, clean rooms, and attentive service

The staff was nice and the room was clean. My remote for the tv ran out of battery power and it was not clear in the phone how to reach the front desk. When I finally reached them they said no one was available to bring batteries. It was night I was ready for bed but had to go to the lobby myself to collect batteries.

The staff was nice and the room was clean. My remote for the tv ran out of battery power and it was not clear in the phone how to reach the front desk. When I finally reached them they said no one was available to bring batteries. It was night I was ready for bed but had to go to the lobby myself to collect batteries.

Great location, clean environment and friendly staff

Great location, clean environment and friendly staff

Nice place, good location very reasonable price

Nice place, good location very reasonable price

While not amazing, this hotel exceeded our expectations. The breakfast was better than Roadside hotels, but nothing really to speak of. We would stay there again without question. One thing I would suggest to them is to update some of their in room receptacles to accommodate USB charging.

While not amazing, this hotel exceeded our expectations. The breakfast was better than Roadside hotels, but nothing really to speak of. We would stay there again without question. One thing I would suggest to them is to update some of their in room receptacles to accommodate USB charging.

This is my 3rd time staying here and it's always a great experience.

This is my 3rd time staying here and it's always a great experience.

easy check in & out. Friendly staff.

easy check in & out. Friendly staff.

Room was very nice plenty of space, great location. Only downside was hair hanging off the sprinkler on the ceiling.

Room was very nice plenty of space, great location. Only downside was hair hanging off the sprinkler on the ceiling.

The rooms were spacious and clean! I think the best part of the hotel which was the reason I chose this place was the proximity to the restaurants and shops. All are walking distance and, if you have a Costco membership, you can get gas for a very good price.

The rooms were spacious and clean! I think the best part of the hotel which was the reason I chose this place was the proximity to the restaurants and shops. All are walking distance and, if you have a Costco membership, you can get gas for a very good price.

Wish our fan in the bathroom was working and we were missing a full length mirror. Other than that, it was fantastic

Wish our fan in the bathroom was working and we were missing a full length mirror. Other than that, it was fantastic

Great location.loved the newness of the hotel!

Great location.loved the newness of the hotel!

I did not like the breakfast choices so we dined at the nearby IHOP.

I did not like the breakfast choices so we dined at the nearby IHOP.

The front desk staff who checked us in made odd comments that were uncomfortable for me as a woman traveler. Otherwise, it was an overall good experience.

The front desk staff who checked us in made odd comments that were uncomfortable for me as a woman traveler. Otherwise, it was an overall good experience.

Wonderful stay. Clean room, kind staff, good breakfast.. nice place

Wonderful stay. Clean room, kind staff, good breakfast.. nice place

Easy check in. Modern decor. Plenty of parking

Easy check in. Modern decor. Plenty of parking

Nice hotel in Charlottesville.

Nice hotel in Charlottesville.

This hotel is wonderful! By far the best hotel experience we have had in a long time. Super clean and quiet. Housekeeping does a wonderful job and they even clean your room every day. Breakfast had a good selection and stayed fully stocked. Beds are comfortable. We will definitely stay here again.

This hotel is wonderful! By far the best hotel experience we have had in a long time. Super clean and quiet. Housekeeping does a wonderful job and they even clean your room every day. Breakfast had a good selection and stayed fully stocked. Beds are comfortable. We will definitely stay here again.

Excellent!

Excellent!

It’s in a great location conveniently located to shopping, dining, and even central from UVA & airport! The price was perfect and included breakfast. The entire staff was professional, friendly, and helpful.

It’s in a great location conveniently located to shopping, dining, and even central from UVA & airport! The price was perfect and included breakfast. The entire staff was professional, friendly, and helpful.

Gratis EV charging at hotel, great breakfast, walkable shops, restaurants and comfortable stay.

Gratis EV charging at hotel, great breakfast, walkable shops, restaurants and comfortable stay.

Great service

Great service

The sofa/chair cushions need replacing (very soft), and the bed mattress is quite soft as well.

Beautiful property, close to shops and restaurants.

Great

Excellent property; quiet, clean spacious room; very comfortable bed; very good breakfast. Would stay here again anytime

Wonderful property would stay again. Staff, clenliness all were amazing.

Good location, good buffet breakfast.

This stay was great getaway for me to relax and have a peace of mind overall stay was excellent will definitely do again

Excellent experience

Great hotel

I was very pleased with this Hyatt Place. Clean comfortable rooms and a great location surrounded by shops and restaurants yet still very quiet

Hyatt Places are usually very solid when traveling, and the Hyatt in Charlottesville is no different. My stay here was overall excellent! The rooms were clean and spacious, and the amenities were great as well. Beds were comfortable, and showers were warm. My only complaint about this place is that a small blood stain was found on two pillows… looked like a bloody nose or something. It wasn’t terrible, but I obviously had to switch pillows. The area around the hotel was cool and walkable… some fancier shopping and restaurants.

The area was terrific; we could walk to shopping and restaurants. Staff was slow to refill breakfast items, and in some cases just did not and so offerings were limited. The hotel itself was nicely decorated and comfortable.

On positive note, nice staff, good breakfast, and lots of EV chargers!

Nice

great customer service.

This is next to a shopping center with multiple restaurants. Would have liked a map/handout, the desk clerk said he doesn’t eat out. Great pool and breakfast!!

Great value and lovely place!

It was a confusing time as there was a computer glitch (nationwide) woth flights being cancelled, etc. None of the room keys worked, so the front desk had to escort you to your room each time you left and came back in. Just a little awkward.

Can't blame the property for key outage, but carpet was not as clean as it should have been. Great breakfast.

Had a nice stay. Would go back.

Very clean, comfortable room, and great location. Would definitely stay here again. Did not try breakfast so can't comment.

The beds were very comfortable and the location was convenient.

The location was easy for families with good places to walk to and eat.

Very nice

Very nice place to stay. Clean! Convenient to Charlottesville.

N/A

Very comfortable room with amazing views of sunrise and mountains. The pull out bed wasn’t too bad. The shower was amazing!! The area has many restaurants within a short drive, I could have walked to them but was tired after a long day of having fun

Very nice property that is conveniently located for dining and shopping. Quiet area.

Nice hotel. Close to restaurants and shopping.

Very friendly staff. Clean room.

Tiny pool

The hotel room is really spacious and clean.

We requested an early check in for two rooms as we were attending an event that evening. The front desk (Naresh) was very considerate and arranged it and called us before we arrived that the rooms were ready. Thanks Naresh for making it a very pleasant stay. Excellent rooms and great breakfast! Added bonus some eating places and fancy shopping within walking distance.

Just a quick stop between travel. We stayed here because it said there was a bar however the employee didn’t know how to make a drink. Understaffed and unqualified personnel. Would not recommend!