Fairfield Inn & Suites by Marriott Charlottesville Downtown/University Area

Exceptional

A family member had surgery at UVA and Fairfield Inn was located in a great location from the hospital. Staff was so friendly and helpful. Highly recommend.

Our stay was really great. Clean room, friendly front desk staff. The breakfast was really good, too!

Quiet. Clean. Convenient location. Free parking. Easy and quick check in.

Clean hotel with good breakfast included. Staff was great. Convenient to UVA Medical Center. Only downside is parking can be challenging in the parking garage due to limited space. I would recommend and stay here again.

Very friendly and helpful staff.

Very good access to garage, rooms, breakfast and fitness center. Comfortable, beautiful room, bathroom and bed.

Very good access to garage, rooms, breakfast and fitness center. Comfortable, beautiful room, bathroom and bed.

staff was super friendly, parking was easy, room was clean and spacious, good location - loved it! n/a

staff was super friendly, parking was easy, room was clean and spacious, good location - loved it! n/a

Parking was super convenient. Staff super friendly. Bathroom, hot water took FOREVER and condition of shower (caulking etc) could have been nicer. Room AC was very loud

The staff is very nice and helpful. The check in and out process was fast. The room was clean and roomy. The bathroom and shower is big. We didnt get a chance to have the continental breakfast. The parking was plentiful. And also pet friendly. I would definitely book this hotel again for my next stay in Charlottesville.

Superb

Very good

Exceptional

I've stayed at this Fairfeild Inn many times over the past several years and was very letdown by the quality and quantity of the breakfast. (No juice, no yougart, no pasteries.

Very good

Parking is very convenient in a crowded part of the city with limited parking. It's free and in the basement. Not a lover of the decor, but that's a personal choice and has nothing to do with the overall function of the hotel. My biggest complaint is the odd choice of their room doors. They are extremely heavy and have a spring action shut to them that makes them slam automatically, causing a huge "bang" all through the hall even if you try to close the door quietly. Not sure why it has to be so dramatic and clunky and, ultimately noisy enough for light sleepers to wake up.

Exceptional

The location, the staff, ease of checkin, parking and breakfast Nothing

The location, the staff, ease of checkin, parking and breakfast Nothing

Very nice stay, I will be coming back next week.

Colin Jones was awesome!

Will use again in the future

Yes

That it was well maintained even when we had a lot of snow

The people and the rooms That it was well maintained even when we had a lot of snow

Friendly staff Nothing

Friendly staff Nothing

The room was spotless, the staff was polite and friendly, and they had a nice hot breakfast.

It was nice!

Good

Comfortable beds room was very clean and parking was good

no tv service

Seemed like an older building; bedroom floor squeaked. Shower water pressure a little weak. Need hand rails in the shower for safety.

Noise from the street. Used fan noise on phone to sleep

Staff was very helpful

Very helpful staff, nice pool, and everything was very neat and clean

The lotion proved by the hotel had been used prior to my opening it. It was almost empty. Needless to say, I discarded it.

Clean room, comfy, helpful staff, everything super easy. The location is not great, that’s the only downside. It’s okay just not nice like being on the corner.

Comforter was dirty, but the rest of the room was nice. Need vegan/plant based milks on the breakfast buffet.

Bed was too soft ie worn out. The cable wasn’t working and there was no hot water 2 of the 3 days of our visit

Amenities and rooms are old and dated. Nothing very close in terms of retail/food and worse part, the tvs and internet didn’t work and no one was offered a credit

Very expensive and not worth it.

10/10 stay! Clean, spacious suite rooms. Very kind, professional staff. Some rooms are pet-friendly, which I needed for this trip. Walkable to the downtown outdoor mall area which was great. Good continental breakfast. Would 100% recommend and would definitely stay again!

I recently stayed at the Fairfield Inn & Suites in Charlottesville and was genuinely impressed by the quality of the room. From the moment I walked in, it was clear that cleanliness is a top priority here. The space was spotless — fresh linens, dust-free surfaces, and a well-maintained bathroom.

Nice

Clean room

The hotel was great but I didn’t feel I could walk in the surrounding area.

Thank you Samir and all the front desk staff for wonderful customer service. . We had a nice visit. We would stay here again Dr. Bob.

Very nice hotel within walking distance of most of the attractions of Charlottesville. (Downtown Mall, UVA, Main Street) Staff was super nice and helpful. Good bed!

The staff were all very friendly!

Everything has been great with no surprise charges. The staff has been great.The room was clean. The breakfast was good too.

Clean, new bathroom, good breakfast, quiet, spacious

Welcoming, front desk

Clean

All good

Great location. Park across road and close to downtown outdoor mall. Breakfast included.

Staff was friendly, bed very comfortable and the breakfast was more than we expected. Will stay there again.

Everything was just perfect.

We had to change rooms due to a hot water issue so were in a smaller room, but lower price. The maids did not do a good job of keeping up with the room e.g. replacing towels emptying wastebaskets, cleaning bathroom. I was surmised it got a 9 of 10.

This hotel was very clean, bright, neat, and the staff were very helpful and always available. The room was very clean and well kept.

10 minutes from university

Good

Loved the grab bars in the tub and toilet area. Bed was comfortable and clean.

Hotel was great but difficult to find entrance. Area was sketchier than I thought it would be. Lots of homeless people in downtown Charlottesville.

Location was good . Unfortunately there were several issues that were not up to par regarding a Marriott stay . The water in the shower never got hot. I don’t understand how a hotel shower could not get hot water !! Unfortunately, this left us with cold showers . The air conditioner had a rattle / sound that took a while to get to sleep. Quite loud too, but the rattle was difficult to sleep through . The outlet kicked off the hair dryer repeatedly and did it on another outlet as well . While I understand wanting to turn over the room for another guest , we had housekeeping knock on the door at 9 am and again at 9:30am, making us feel rushed to get out . It seems there would be a better system . I usually do not leave reviews , as we understand things happen that are out of our control . However , I felt the need to review this time, as there were several issues .

good rooms, clean and well maintained. Excellent breakfast option; reasonable prices; free parking on site.

Updated, clean and comfortable beds

Great stay! Close to UVA grounds.

The on site parking is nice and the hotel is clean and comfortable

Great stsy

Nice property, right near UVA. Room was clean, comfortable bed and bathroom was nice. Breakfast was good as well.

Check in was good with polite and friendly Hostess. They would have received an excellent rating; however deadbolt on door did not work and bedding (sheets, comforter, pillow cases smelled like cigarette smoke. I notified front desk attendant and the bedding was changed to fresh clean bedding. The deadbolt remains broke (safety issue).

Reasonable well priced hotel at a great location. Nothing special, nothing bad, just acceptable. Breakfast was forgetable at best but for the price it was an acceptable stay.

Last week, my meeting was rescheduled to the following week due to weather, and unfortunately, the same issue happened again. I had to cover the cost of the first rescheduling and lost it again the second time. When I called to adjust my reservation, I discovered that as of 1/8/25, a new policy was implemented with a much stricter cancellation policy. I want to make others aware of this change, as it may impact future bookings. It’s disappointing that they offer no flexibility for weather-related cancellations.

Noisy AC unit but all else excellent

It was very easy and convenient to check in and check out. Breakfast was nice and the room and property overall were clean and well maintained.

Excellent breakfast and nice fitness room! Parking was under the hotel and easy in/out.

Our company sends teams out to work in various areas may times a year. They typically love Marriott hotels, but unfortunately, we will not be booking with them anymore. We've spent a lot of money in hotels annually, most of which were Marriott or assoc. Typically with no issues whatsoever. Until now, this particular trip was cut short due to heavy snow that my team could not work in, when we ask for any kind of help, as in, a partial refund or booking the same amounts of rooms the following week. We were told to essentially "take a hike", and "our policy is no refunds at all ever". This was very disappointing that we did not get any kind of assistance and wasted three night's stay for two rooms. I fully understand policies and their stance, but I feel like with the amount of past and potential future business. There would have been some kind of "customer care" assistance. Thanks!

Staff was amazing!

Rooms were immaculate

With in walking distance to family. Very friendly staff

Always clean and quiet. Easy to get to UVA doctors.

Clean and warm. Very comfortable bed. No problems for us. Will definitely be back.

The staff were very helpful, but our trash didn’t get emptied during our stay. We requested a handicap accessible room. The pull down seat in the shower was great, but it was terribly small if you were trying to stand up. The bed was so high that my 6’ husband had to jump up to get in it and had to assist me (5’ 5”). The bed also was so hard that it didn’t make an indentation when we laid on it. Fortunately the room had a couch and I actually slept on the couch. They did offer a buffet, but the food was bizarre and had no bread.

Really appreciated hotel staff making it flawless

In the room for person with disability, the bed was too soft and also too high for shorter person to get into or out of without assistance. Also, dangerous to get out of. No stool or other type of assist was offered or available. Discovered that this was a common complaint in that area. Soft bed resulted in inability to lie flat on bed without curvature of body.

Sbeb

This is our second time saying at this hotel. It is very close to the downtown mall and UVA. The breakfast is a nice bonus!

Need new beds

Very limited hot water in shower--tepid to cold would best describe our showers in the middle of the afternoon. Decent breakfast and convenient parking

Very clean place , wonderful staff and good breakfast

Room smelled like cigarettes

Muy bueno para algo rapido solo le falta en las noches arras de comida o bar

Clean and comfortable, short walking distance to downtown

Plenty of parking

1) parking is mainly in the underground park but we just couldn’t make the lift work with our room key; itmeant an uphill trek with all our luggage. 2) no info in the room and generally poor signage around the hotel. You want a wifi password? Call reception. Times of breakfast? Call reception. Location of pool? Call reception. Location of laundry? Call reception. I found two people on separate occasions wandering round just looking for ice machines 3) no working fan in bathroom 4) no teabags provided in room 5) laundry out of action. This is a deal breaker when you’re on the road for several weeks and make a point of selecting a hotel mainly on the basis of being able to do laundry 6) aircon so noisy that we couldn’t sleep with it on 7) hairdryer cable so short I had to kneel on the floor to dry my hair (and I’m only 5ft) if I also wanted to use a mirror 8) pool is possibly the tiniest I’ve ever seen in a hotel 9) breakfast was ‘meh’ - oranges at the bottom of the bowl were clearly moldy On the plus side, our room was clean and the beds comfortable and the water on the counter had citrus to flavour it - nice touch. But we’ve stayed in many many hotels at this price point around the world and this one stands out as being below expectations.

Friendly staff, clean room, and great bed. Good location for Ting Pavilion event and mall area.

Overall decent stay. Some of the receptionist staff are less than favorable. We only had issues with 1 in specific, all others were great. Nice place and mostly clean but did notice some mold in the shower. WiFi did not work as stated it would and working remotely while staying there was impossible. Otherwise decent stay.

Nice place close to downtown

Clean, quiet and price was decent.

Hotel (& our room) was generally clean, tidy & fresh. Spacious & comfortable room with 2 Queen-sized beds. Only 2 of us occupied the room, but could asily accommodate up to 4 people & not feel cramped inside. Carpark was spacious, too, for the big Chrysler rental that we had. A shout out to the staff who were great! That is, staff from Reception, Cleaning & Kitchen. They were all very polite & attentive, as well as helpful!! A special shout out to Ge. Price per night with a buffet breakfast was reasonably competitive. Waffles, pancakes & French toast (served on some of the days) with thin & crispy bacon & eggs were the highlight for us! Also loved the oatmeal with oat milk & fruit compote!! Although, breakfast would have been even better if there was some fresh vegetables served, like tomatoes, cucumber & lettuce/baby spinach, as well with the buffet. This freshness would help break down the oils/butter used in the cooking. Thus, providing a healthier & a balanced breakfast meal. Would also help accommodate some Vegetarian guests. Having some bananas & mandarins was nice, but on top of that, serving some other fruit like apples/ pears would go nicely, as well. My husband & I enjoyed our stay in the Fairfield Suites/Marriot Hotel University Area, Charlottesville - we felt comfortable, relaxed & safe. We would definitely stay in this hotel again. Thank you to all the staff - you were great!!! D & B Sydney, Australia

Good

Very clean facility, friendly & helpful staff. Easy to drive to pedestrian mall for walking to restaurants & shops. Map of city available for guests.

Friendly staff

Everything was good except for the breakfast…same breakfast everyday makes it boring. Would have preferred bread slices/omlete.

Great

Aunts in the room.

Overall, the Fairfield Inn is a nice place for the price. Breakfast and parking are included in the price, which many all of the nearby hotels charge separately for these. The negative item for us was our room faced Cherry Street. Surprisingly, between emergency vehicles and loud pickups and cars, there were numerous times throughout the night we were woken by the road noise.

everyone was very friendly, clean room, great breakfast. overall great trip.

Reasonable stay. Disturbed by the builders working with reversing machinery early in the morning. Fridge noisy too but we realised it could be switched off. Pool was nice but quite small.

Basic accommodations. Remote to TV did t work, took over an hour to get 2nd remote which I had to pick up at desk and it did t work either. Said I could switch rooms but already 10pm.

Room was very comfortable, bathroom quite roomy. Excellent shower and soft towels. Breakfast was excellent with choices for those of us who are gluten free, lactose intolerant and/or vegan. Front desk very friendly and helpful. Hotel walking distance to shopping and food. 15 minutes away from Monticello.

I selected a room with handicap features as presented by Expedia. However, that did not lead to having a room with those features. I would have thought that with Expedia having me choose a room like that, that woudbe what we had reserved. Not so. Bad move on the part of Expedia.

The good - clean modern room and solid breakfast. The bad - old mattress with coils (not foam) and excessive noise from patio area just outside the room until 3-4 AM.

Good location

Comfortable stay!

breakfast could be better

The ac is a little loud and nosing

Great location. Quiet. Easy parking and small free breakfast options

Convenient for us.

Property was under construction. Only one elevator worked and the room shower was dirty.

Nice hotel in a nice location. Free parking garage. 15 minute walk to many good restaurants and bars. Will definitely stay here again when in Charlottesville.

Excellent staff

Everyone was very nice. Everything was very clean and i was surprised at the many breakfast options.

Thank you to everyone at Fairfield for your help and service, we will definitely be back!

Stayed 3 days and 2 nights. Bathroom was pretty clean - liked the glass shower. I originally decided on this site because the room had two TVs and a couch. One TV did not work and the couch was not near as nice as the one in their photos. Asked about maintenance and was told they had a couple of days off. Note: you are on a main road and can hear everything - yes my room faced the road. Pro- they have underground parking with an elevator

no further comments, only stayed one night, very satisfied with accommodations

Everyone I have encountered at this location has been amazing. In particular, there is a young lady at the front desk that is amazing. I cannot remember her name unfortunately, but she is a younger woman of color. I have stayed here multiple times and will continue to do so whenever I have any business in the Charlottsville area.

Easy check in and convenient parking. Staff was very friendly and gave us some recommendations for dining and areas to walk about nearby. Hotel is in close proximity to the downtown mall and University of Virginia.

Staff person that checked me on was outstanding. I had an issue with my room and he wonderful with correcting the issue. He provided excellent customer customer service.

The person that checked me in was very professional and jovial. Checkin was a breeze.

It would have been useful to know that the property is being renovated and that the pool was unavailable. It was disappointing to find the breakfast option was overpriced pastries and Starbuck coffee. We traveled with a gluten-intolerant grandchild and had to rummage around a town we were unfamiliar with to find breakfast. The front desk check-in staff was very good.

Breakfast closed before the stated time of 10:00a.m other than that the location is great !

Great location near UVA and downtown. Hotel is quiet, clean, and comfortable. Breakfast is a little limited.

This place was pretty dirty. The staff was very nice but the room was awful. There were blood stains in the sheets and holes in the comforter and various stians along the room.

Great hotel

Great value for the money with breakfast included, however not the Ritz Carlton

Quality service

Check in staff were courteous, friendly and informative.

Easy to get to

The hotel and staff were fine, but the neighborhood was run down and there was a lot of street noise.