Super 8 by Wyndham Charlotte/Amusement Park Area

I was unaware I had to walk up steps to get to my room that was in the 3rd floor. Entering the room, we immediately noticed 2 roaches in the bathroom. (We took pictures) The room had a funny smell. We went back to the lobby to ask for our money back to check into another hotel. We were told that we had to contact the 3rd party who we booked the hotel through for them to contact the manager at super 8 on Monday. We then asked to be transferred to another room on the first floor. We were told there were no other rooms available at first. Several minutes later, the guy mysteriously found a room on the first floor. We entered that room and it wasn't any better. That room had a horrible smell as well. One of the pillow cases on the bed had not been changed as it was a fingernail inside the pillow case and fell out when I picked up the pillow. The ice machine was broken and the smoke detector was missing off the ceiling. This hotel experience was horrible. I've stayed at a few other Super 8 hotels in different states. This by far was the worst ever.

Great location. Close to airport. Not enough restaurants near by.

I had booked a room and checked in around 9 pm.The staff gave me the key card, but it didn't work when I tried to enter my room. I approached the staff three times, back and forth, yet still couldn't get in. On the fourth attempt, the employee accompanied me with his master key, but that also failed to open the door. He then told me the door lock might be out of power, so they moved me to another room. In this new room, the bathroom sink was unusable, the toilet wobbled when sat on, and there was no Wi-Fi available—inside the room, the signal was extremely poor.

Clean property and rooms. No issues. Good value for the price.

The staff was rude and confrontational. The air conditioning didn’t work, the ceiling was falling in the shower while I was showering. There wasn’t anyone at the front desk to report it to or at least they wouldn’t answer the phone.

The price was cheap i needed a place to crash before going to the theme park The staff was pleasant, however the hotel definitely needs some updates. The door latch was broken the lamp wasn't working properly bed was ok but not very comfortable

The price was cheap i needed a place to crash before going to the theme park The staff was pleasant, however the hotel definitely needs some updates. The door latch was broken the lamp wasn't working properly bed was ok but not very comfortable

Did not have an actual breakfast despite having filter for that on HOTELS.com before booking. Room was a bit beat up, smoke detector hanging from ceiling and A/C a bit rough looking.

Bad

Good

Absolutely nothing Non smoking room reeks Marijuana. Toilet was moving around and flush lever got stuck every time!

Absolutely nothing Non smoking room reeks Marijuana. Toilet was moving around and flush lever got stuck every time!

Rude lady at the front desk. The room was dirty with drug paraphernalia. The sheets were stained with burn holes. The lock was broken on the door.

Rude lady at the front desk. The room was dirty with drug paraphernalia. The sheets were stained with burn holes. The lock was broken on the door.

The location and cost were great My first room had a busted AC unit that was extremely loud and did not work. They moved me across the hall to another room. That room was fine other than the interior door. The door had a brownish/red substance that kinda looked like blood splattered on it. I’m not saying to was for sore but regardless if it was or wasn’t it was still gross. Please clean the interior door of room #207

The location and cost were great My first room had a busted AC unit that was extremely loud and did not work. They moved me across the hall to another room. That room was fine other than the interior door. The door had a brownish/red substance that kinda looked like blood splattered on it. I’m not saying to was for sore but regardless if it was or wasn’t it was still gross. Please clean the interior door of room #207

Passable

Everything is good

Good

Passable

Very poor

Very good

The Hight Deposit They Didn't Mention I The Deal

Poor

The Hight Deposit They Didn't Mention I The Deal

Pleasant

Good Nothing

Nothing Worst room I’ve ever stayed in

Good Nothing

Nothing The room is dirty upon check inn, as if they didn’t clean it. The front desk Indian guy who checked me in didn’t’t even explain to me why he need to write my credit card information as well as my home address on the piece of paper. When I check out, the Indian lady was too busy talking to her phone and told me to wait till she finish her phone call!

cigarette butts under bed along with tons of crumbs, dirt, tissues.... bathroom sink faucet horrible to manipulate. neighbor acroos the room had TV on TOO loud.

I got a room which had strong cigarettes odour. Didn't get a good night sleep. The room is outdated and could sure use an upgrade. For breakfast, there was just coffee and muffins nothing else. Positive note, friendly staff. Thank you

It was worth the value No morning breakfast

Fair price. The stairway had a weird smell

The website did not provide the right age limit for the stay it required a different age limit for the stay

This is an older location but still the toilet seat was broken and they had a leak somewhere and had sheets out in the hall where the water was puddling. Staff was very friendly and allowed me a noon check out time.

Neatness and comfort were lacking

Terrible

Everything was nice.

Reserved a king bed, upon arrival was told there was none available and all they had was a twin room but still charged me the same price, not to mention the bathroom was full of mold

Reserved a king bed, upon arrival was told there was none available and all they had was a twin room but still charged me the same price, not to mention the bathroom was full of mold

Not good! 1st off, Charolette address but it’s more Rock Hill…which was disappointing for me because I thought I was going to be closer to Uptown where my Airbnb was the following night. Upon arriving the guy at the front desk (who was super nice, everyone here was) said I had booked a smoking room. I don’t smoke so he changed it. I dragged my stuff in (it says on the site, no elevator-not a big deal) smelled like cigarettes, in the hallways, Room was nothing special and pretty much the bare minimum. Still I was fine with that I booked this 3 hrs before check in. All i really needed was a shower and a place to crash overnight. Tried to settle in, back at the lobby, Ice machine broken. Then the smoke detector starts chirping, called lobby and he brought another one. Although I told him it was a 9v he brought AA’s. He didn’t have a new battery. I tried the alarm clock-dead. I asked him to grab one from another room-dead. Across the street?-can’t do it. Put me in a different room because I couldn’t listen to that thing all night. “You may just need to put your earbuds in to sleep.”…not cutting it so he gave me another room. I transferred all my stuff to that room before realizing that the tv didn’t work. Packed up again and moved to ANOTHER room. 3 Total. In the morning, No breakfast whatsoever. Not even coffee & no pot in the room. Bathroom was falling apart. Outlet shocked the crap out of me. Looks burnt. Shower wasn’t hot but at least there was pressure.

Not good! 1st off, Charolette address but it’s more Rock Hill…which was disappointing for me because I thought I was going to be closer to Uptown where my Airbnb was the following night. Upon arriving the guy at the front desk (who was super nice, everyone here was) said I had booked a smoking room. I don’t smoke so he changed it. I dragged my stuff in (it says on the site, no elevator-not a big deal) smelled like cigarettes, in the hallways, Room was nothing special and pretty much the bare minimum. Still I was fine with that I booked this 3 hrs before check in. All i really needed was a shower and a place to crash overnight. Tried to settle in, back at the lobby, Ice machine broken. Then the smoke detector starts chirping, called lobby and he brought another one. Although I told him it was a 9v he brought AA’s. He didn’t have a new battery. I tried the alarm clock-dead. I asked him to grab one from another room-dead. Across the street?-can’t do it. Put me in a different room because I couldn’t listen to that thing all night. “You may just need to put your earbuds in to sleep.”…not cutting it so he gave me another room. I transferred all my stuff to that room before realizing that the tv didn’t work. Packed up again and moved to ANOTHER room. 3 Total. In the morning, No breakfast whatsoever. Not even coffee & no pot in the room. Bathroom was falling apart. Outlet shocked the crap out of me. Looks burnt. Shower wasn’t hot but at least there was pressure.

We found a small cockroach in the room.

We found a small cockroach in the room.

The room was clean and staff is nice. Quiet location.

The room was clean and staff is nice. Quiet location.

There were German cockroaches in our hotel room

I’m pretty sure it was the owner, and her son that were working at the desk and they were both extremely nice, and very helpful. It took a pretty long while to get the deposit back, but could possibly be my fault for using 2 different cards for the transaction.

The price Terrible mattress and pillows. No ice, no juice both out of order. Only a muffin offered for breakfast. Bathroom needed repairs.

It was clean Late check in early check out

Rooms were clean and the ac worked The guy at the front desk wouldn't stop his phone call while checking me in so he never told me anything about the breakfast in the morning

None Didn't stay try say my reservation ain't there

Clean outdated room. Very quiet. A/C worked great.

Clean outdated room. Very quiet. A/C worked great.

Good place

Good place

Clean

Clean

Staffs are friendly

Staffs are friendly

Its was ok

Its was ok

Room floor had dirt and debris. Wall in bathroom where outlet socket is damaged. Shower tub squeaked whenever you stand in or move around

Room floor had dirt and debris. Wall in bathroom where outlet socket is damaged. Shower tub squeaked whenever you stand in or move around

It was warm

It was warm

Poor service , desk clerk wanted to write all of my card onfo on a piece of paper , a roach ran across the desk when i turned the light on , ceiling leak.

Poor service , desk clerk wanted to write all of my card onfo on a piece of paper , a roach ran across the desk when i turned the light on , ceiling leak.

Room was in the middle of needing repairs. One of the headboards was off the wall and leaning up in the corner. Safety issue. Mold found in crevices of shower in the bathroom.

Room was in the middle of needing repairs. One of the headboards was off the wall and leaning up in the corner. Safety issue. Mold found in crevices of shower in the bathroom.

“Breakfast” was your choice of apple or orange juice, coffee and store bought Otis Spunkmeyer muffins. There’s a Waffle House across the parking lot, so that’s a plus.

“Breakfast” was your choice of apple or orange juice, coffee and store bought Otis Spunkmeyer muffins. There’s a Waffle House across the parking lot, so that’s a plus.

The A/c Commode

All staff not good and including breakfast but no breakfast only juice and i online books room no smoking but hee give me smoking room and bad small 👎👎👎👎

All staff not good and including breakfast but no breakfast only juice and i online books room no smoking but hee give me smoking room and bad small 👎👎👎👎

Stayed here for one night for a concert. I do believe you get what you pay for and it being $60 a night it was worth the $60 but… out of three lights in the living area. Only one of them worked, the outlet at the bed did not work. The hairdryer did not work, and the lock on the door was very wobbly. But the room itself was very clean. The bed was very comfortable. The heating and air-conditioning worked. It had a refrigerator and a microwave. A TV a nice bathroom and shower although I did not get the chair out of the shower since it did not have a hairdryer that worked. Overall, the property was relatively safe had a lot of parking spaces. It had proper lighting everywhere and it was easy to get to. It was right next to a waffle house within walking distance not 100% sure I would stay there again but the one night that I had to stay there, it was pretty good.

Stayed here for one night for a concert. I do believe you get what you pay for and it being $60 a night it was worth the $60 but… out of three lights in the living area. Only one of them worked, the outlet at the bed did not work. The hairdryer did not work, and the lock on the door was very wobbly. But the room itself was very clean. The bed was very comfortable. The heating and air-conditioning worked. It had a refrigerator and a microwave. A TV a nice bathroom and shower although I did not get the chair out of the shower since it did not have a hairdryer that worked. Overall, the property was relatively safe had a lot of parking spaces. It had proper lighting everywhere and it was easy to get to. It was right next to a waffle house within walking distance not 100% sure I would stay there again but the one night that I had to stay there, it was pretty good.

Hotel is not well kept, sketchy practices and unfriendly staff

Hotel is not well kept, sketchy practices and unfriendly staff

Only 1 lamp worked. No overhead light. Broken in door setting in the hallway.

It was fine for a Super 8. Our room was clean and a good size, with a fridge and microwave. The man at the desk was pleasant and helpful with our bags but spent the entire check-in time talking on his device with someone else, on speaker, in another language. Rain was pouring off the roof over the entryway. The television did not work (we were told it was from the weather). We also have been told the included breakfast will only be coffee and muffins.

It was fine for a Super 8. Our room was clean and a good size, with a fridge and microwave. The man at the desk was pleasant and helpful with our bags but spent the entire check-in time talking on his device with someone else, on speaker, in another language. Rain was pouring off the roof over the entryway. The television did not work (we were told it was from the weather). We also have been told the included breakfast will only be coffee and muffins.

The stay was okay. The only complaints is the whole place wreaked with marijuana, their idea of “breakfast” is a small little muffin and my key to my room stopped working not once but twice

The stay was okay. The only complaints is the whole place wreaked with marijuana, their idea of “breakfast” is a small little muffin and my key to my room stopped working not once but twice

The staff was fine but this location really needs a furniture refresh - the tables and nightstands in the room had old cigarette burn marks, the TV had a color issue, and the bed felt like a trampoline with a sheet tossed over it. No bedbugs or other undesirable organics though.

The staff was fine but this location really needs a furniture refresh - the tables and nightstands in the room had old cigarette burn marks, the TV had a color issue, and the bed felt like a trampoline with a sheet tossed over it. No bedbugs or other undesirable organics though.

Room smelled bad of mildew and was damp. Checked in at 3 and people were smoking pot in the seating area outside the door. Returned to the hotel around 1am from the theme park and there was lots of people loitering in the parking lot. Checked out at 10 am and more people outside smoking pot. Very questionable area. Only pro is it is close to Carowinds.

Room smelled bad of mildew and was damp. Checked in at 3 and people were smoking pot in the seating area outside the door. Returned to the hotel around 1am from the theme park and there was lots of people loitering in the parking lot. Checked out at 10 am and more people outside smoking pot. Very questionable area. Only pro is it is close to Carowinds.

The young man that checked us in didnt speak English well. We paid for a King size bed with a microwave and when we arrived was told by this man that they only had one king size bed and it was already given away. We got a Queen size bed room 204 with no microwave. The bathroom sink knob was a pull kind and it was loose, it would spray you and drown everything on the sink when you pulled the water faucet on. The water pressure was really good in the sink and shower though and the room didnt have any bugs this was the only plus of the room or motel. The ceiling over the shower was buckled and ready to fall in from apparently a water leak from upstairs. The room was very dimmed lighted and old mis matched furniture. The bed was very lumpy and uncomfortable. The room didn’t look like the room on the internet. The breakfast was pitiful and they turned off the coffee exactly at 9! So don’t even think of afternoon coffee there. The people at the desk weren’t helpful or friendly and the entire motel smelled like Pot!! Towels and bedding smelled bad.

The young man that checked us in didnt speak English well. We paid for a King size bed with a microwave and when we arrived was told by this man that they only had one king size bed and it was already given away. We got a Queen size bed room 204 with no microwave. The bathroom sink knob was a pull kind and it was loose, it would spray you and drown everything on the sink when you pulled the water faucet on. The water pressure was really good in the sink and shower though and the room didnt have any bugs this was the only plus of the room or motel. The ceiling over the shower was buckled and ready to fall in from apparently a water leak from upstairs. The room was very dimmed lighted and old mis matched furniture. The bed was very lumpy and uncomfortable. The room didn’t look like the room on the internet. The breakfast was pitiful and they turned off the coffee exactly at 9! So don’t even think of afternoon coffee there. The people at the desk weren’t helpful or friendly and the entire motel smelled like Pot!! Towels and bedding smelled bad.

Ac does not work

Ac does not work

The front desk person was very friendly, it was clean just needs updating like better TVs, carpeting, and beds (weren't the most comfortable). Very adequate for my needs, I'd consider staying again in the future.

The front desk person was very friendly, it was clean just needs updating like better TVs, carpeting, and beds (weren't the most comfortable). Very adequate for my needs, I'd consider staying again in the future.

Photo 2: Wall disrepair from a previous violent guest? Photo 3: Broken fridge Photo 4: Some sort of assisted suicide device in the bathroom? Photo 5: Free breakfast (but with no food) We have another reservation for this hotel in our return trip that we need to cancel but the site says no refunds. Can you help us with this?

Photo 2: Wall disrepair from a previous violent guest? Photo 3: Broken fridge Photo 4: Some sort of assisted suicide device in the bathroom? Photo 5: Free breakfast (but with no food) We have another reservation for this hotel in our return trip that we need to cancel but the site says no refunds. Can you help us with this?

Worst experience I’ve ever had

Worst experience I’ve ever had

You get what you pay for!!

You get what you pay for!!

Didn’t go anywhere around the property.

Didn’t go anywhere around the property.

Room smelt horrible, bed was so uncomfortable, one pillow

Room smelt horrible, bed was so uncomfortable, one pillow

I like the area

I like the area

The room was full of dead cockroaches as you can and dried up bedbugs, mold on the windowsill and bathroom, we stayed in the room for 10 minutes and left and checked in at Wyndham gardens, i lost 195 dollars on this dump, this was the absolutely worst hotel, don't let the photo fool you, it does not reflect the outside appearance of the hotel, DO NOT STAY HERE, FILTHY, the hotel should not be listed. same you you.

The room was full of dead cockroaches as you can and dried up bedbugs, mold on the windowsill and bathroom, we stayed in the room for 10 minutes and left and checked in at Wyndham gardens, i lost 195 dollars on this dump, this was the absolutely worst hotel, don't let the photo fool you, it does not reflect the outside appearance of the hotel, DO NOT STAY HERE, FILTHY, the hotel should not be listed. same you you.

They sold my reservation, when I got there they had no more rooms.

They sold my reservation, when I got there they had no more rooms.

The owner does not care about this property, stay away from this place. Staff was very nice.

The owner does not care about this property, stay away from this place. Staff was very nice.

The receptionist was not kind and helpful. I wanted to take a pigue and room was dirty

The receptionist was not kind and helpful. I wanted to take a pigue and room was dirty

The bed is old there are not extra pillows the telephone doesn’t work the blower doesn’t work either

The bed is old there are not extra pillows the telephone doesn’t work the blower doesn’t work either

Hotels.com did not send over my reservation. To over an hour to get checked in. The reasons we stayed was to be able to quickly get in and out. I could have went home to stay in less time it took to check in

Hotels.com did not send over my reservation. To over an hour to get checked in. The reasons we stayed was to be able to quickly get in and out. I could have went home to stay in less time it took to check in

Check in was easy, receptionist was nice. Hotel room is what you pay for. Dingy, needs upgrading, stains on lamp shade, carpet coming off floor, furniture old and scratched up. Tv got only two channels but we only said one night for my son’s AAU track tournament. I also had free credit for the room. Pros are there’s a waffle house next door and there is a microwave and refrigerator in the room.

Check in was easy, receptionist was nice. Hotel room is what you pay for. Dingy, needs upgrading, stains on lamp shade, carpet coming off floor, furniture old and scratched up. Tv got only two channels but we only said one night for my son’s AAU track tournament. I also had free credit for the room. Pros are there’s a waffle house next door and there is a microwave and refrigerator in the room.

a

a

Big deposit and keeps it for to long

Big deposit and keeps it for to long

Let’s just say—- the front desk lady matches the rest of the facility—

Let’s just say—- the front desk lady matches the rest of the facility—

Not only was there centipedes EVERYWHERE CRAWLING AROUND after moving to OUR SECOND room....the lady that we had checked in with was extraordinarily rude to me. I have NEVER been treated so poorly by a front desk person. From the time we walked in the doors to check in she had an attitude and continued it through out the whole interaction. When leaving we spoke to the new front desk lady who was also not very helpful but full of excuses to why we didnt have a good stay...

Not only was there centipedes EVERYWHERE CRAWLING AROUND after moving to OUR SECOND room....the lady that we had checked in with was extraordinarily rude to me. I have NEVER been treated so poorly by a front desk person. From the time we walked in the doors to check in she had an attitude and continued it through out the whole interaction. When leaving we spoke to the new front desk lady who was also not very helpful but full of excuses to why we didnt have a good stay...

Great stay

Great stay

We ended up in a room with Mix match furniture. That wasn't ideal but could be tolerated. However, the carpet was so filthy. It had stains everywhere and when we took off our socks our feet became sticky when we walked across the floor. The room also smelled of urine and we couldn't even open the window to air out the smell. There was also no blanket in the room. There was only sheets and a top cover. The bathroom tile grout was dirty and for the Continental breakfast there was just muffins and packages. I have been staying at this chain for many years and I have never run across Such a disgrace.

We ended up in a room with Mix match furniture. That wasn't ideal but could be tolerated. However, the carpet was so filthy. It had stains everywhere and when we took off our socks our feet became sticky when we walked across the floor. The room also smelled of urine and we couldn't even open the window to air out the smell. There was also no blanket in the room. There was only sheets and a top cover. The bathroom tile grout was dirty and for the Continental breakfast there was just muffins and packages. I have been staying at this chain for many years and I have never run across Such a disgrace.

Ice machine was out of order and did not have a sign, I found out when I attempted to get ice and the very young attendant stated it didn’t work. “Breakfast” was just processed, bagged muffins and coffee. The shower also drained very slowly until after I was finished. The exterior of the hotel was not maintained very well as had multiple empty plant pots scattered across the exterior

Ice machine was out of order and did not have a sign, I found out when I attempted to get ice and the very young attendant stated it didn’t work. “Breakfast” was just processed, bagged muffins and coffee. The shower also drained very slowly until after I was finished. The exterior of the hotel was not maintained very well as had multiple empty plant pots scattered across the exterior

The halls smelled like cigarettes and marijuana and the window on my first floor room had no lock. Could be opened from inside and outside… just by sliding it.

The halls smelled like cigarettes and marijuana and the window on my first floor room had no lock. Could be opened from inside and outside… just by sliding it.

They say they offer breakfast and it's a lie. The only thing they offered was just bad coffee.

They say they offer breakfast and it's a lie. The only thing they offered was just bad coffee.

Not a dam thing

Not a dam thing

Property is old.....it needs repairs. It is clean for old and the staff were amazing and polite. Beds could be more comfy but it was quiet and cold. Honestly for $50 there are many worse and very few as good. Better than dropping $150 or $200 for a big name just to sleep 8 hours.

Property is old.....it needs repairs. It is clean for old and the staff were amazing and polite. Beds could be more comfy but it was quiet and cold. Honestly for $50 there are many worse and very few as good. Better than dropping $150 or $200 for a big name just to sleep 8 hours.

Fair for the price

Fair for the price

The lady at the front desk picked with me the entire time I was there and on top of that didn’t let me stay in the room that I paid for that night leading on to me having to leave and to find somewhere else to go. She definitely needs to work somewhere else if she doesn’t like her job

The lady at the front desk picked with me the entire time I was there and on top of that didn’t let me stay in the room that I paid for that night leading on to me having to leave and to find somewhere else to go. She definitely needs to work somewhere else if she doesn’t like her job

Juice machine out of service for ages. If i had taken my children they would have had no breakfast. Coffee..powdered creamer and a dollar store muffin.

Juice machine out of service for ages. If i had taken my children they would have had no breakfast. Coffee..powdered creamer and a dollar store muffin.

Although the hotel was old, it was clean and very comfortable

Although the hotel was old, it was clean and very comfortable

Nice people, good place..

Nice people, good place..

There was nothing to like about this place, especially that grumpy older black lady who half ass checked me in 2 something in the morning. She was asleep each time I encountered her at the front desk. In addition completely incompetent and rude at her job. The place was so dirty that the few hours I was there, I didn't feel comfortable enough to even take a shower. I'd give this place negative stars if I could. And that lady needs to find her a different job, like as a Correctional Officer or something. Star ratings really matter and so not worth what I spent..ughhh

There was nothing to like about this place, especially that grumpy older black lady who half ass checked me in 2 something in the morning. She was asleep each time I encountered her at the front desk. In addition completely incompetent and rude at her job. The place was so dirty that the few hours I was there, I didn't feel comfortable enough to even take a shower. I'd give this place negative stars if I could. And that lady needs to find her a different job, like as a Correctional Officer or something. Star ratings really matter and so not worth what I spent..ughhh

Fair for the price

Fair for the price

Parking area could have been better

Parking area could have been better

The room in particular was outdated (like going way back in time). The TV had no remote. The bed was lumpy. The vending machines were out of order but they didn’t have “out of order” on them even after letting staff know I lost money in them—and no refund. The staff was disinterested.

The room in particular was outdated (like going way back in time). The TV had no remote. The bed was lumpy. The vending machines were out of order but they didn’t have “out of order” on them even after letting staff know I lost money in them—and no refund. The staff was disinterested.

Nice and clean.

Nice and clean.

Amazing place to stay! Staff and management go above and beyond! Will gladly stay again given the opportunity!!

Amazing place to stay! Staff and management go above and beyond! Will gladly stay again given the opportunity!!

A lot of problems if you can avoid it do so. Asked for a 7:00 wake up call they called at 6:00. Towel had private area hair on it. Mold in bathroom. Broken toilet seat and toilet not secured to floor properly.

A lot of problems if you can avoid it do so. Asked for a 7:00 wake up call they called at 6:00. Towel had private area hair on it. Mold in bathroom. Broken toilet seat and toilet not secured to floor properly.

Good for the Price!

Good for the Price!

DO NOT STAY HERE. A cash hold at FOUR TIMES the room rate makes no sense at all. They request this at the time of check in so you don't know its coming and further, its selectively applied.The clerk was rude, disrespectful and unreasoning. Her boyfriend who is not an employee of the hotel was hanging out in the lobby and only made matters worse by injecting himself into the situation. This was a waste of my time and ruined my evening plans. I will never stay here nor recommend anyone bring their family to a motel that caters to h0 rny truckers and l0t li zards. DO NOT STAY HERE. I credit Hotels .com for making it better.

DO NOT STAY HERE. A cash hold at FOUR TIMES the room rate makes no sense at all. They request this at the time of check in so you don't know its coming and further, its selectively applied.The clerk was rude, disrespectful and unreasoning. Her boyfriend who is not an employee of the hotel was hanging out in the lobby and only made matters worse by injecting himself into the situation. This was a waste of my time and ruined my evening plans. I will never stay here nor recommend anyone bring their family to a motel that caters to h0 rny truckers and l0t li zards. DO NOT STAY HERE. I credit Hotels .com for making it better.

Front desk worker was RUDE!

Front desk worker was RUDE!

Service was poor and the checkin process took longer than normal. Almost no breakfast items Hotel was clean and things worked

Service was poor and the checkin process took longer than normal. Almost no breakfast items Hotel was clean and things worked

Very reasonable no complaints will use again

Very reasonable no complaints will use again

Creo que en su momento fue un gran hotel, pero lo han descuidado mucho en cuanto a lo físico. Pero lo más incómodo fue ese olor desagradable a marih&$#@ en la recepción.

Creo que en su momento fue un gran hotel, pero lo han descuidado mucho en cuanto a lo físico. Pero lo más incómodo fue ese olor desagradable a marih&$#@ en la recepción.

There is no breakfast. We got muffins the morning we checked out, their juice machine didn’t work. Everything felt dirty. Bed wasn’t comfortable.

There is no breakfast. We got muffins the morning we checked out, their juice machine didn’t work. Everything felt dirty. Bed wasn’t comfortable.

Left a review with La Quinta as very satisfied. Everything was great, staff was helpful the room was comfortable, air conditioning/heating was quiet, breakfast was adequate. Transportation to airport was wonderful.

Left a review with La Quinta as very satisfied. Everything was great, staff was helpful the room was comfortable, air conditioning/heating was quiet, breakfast was adequate. Transportation to airport was wonderful.

A lot of bedbugs in the mattress

A lot of bedbugs in the mattress

Substandard accommodations. This hotel does not accept cash payment ! Unacceptable. I expect more from Super 8. Won't be back.

Substandard accommodations. This hotel does not accept cash payment ! Unacceptable. I expect more from Super 8. Won't be back.

Muy mal hotel

Muy mal hotel

I didn't get the room i requested they offered me a smoking room on the third floor which I declined said only other room they on first floor the ac didn't work now tried to cancel no help from the front desk and or booking agency

I didn't get the room i requested they offered me a smoking room on the third floor which I declined said only other room they on first floor the ac didn't work now tried to cancel no help from the front desk and or booking agency

The sheets on the bed were dirty. They had several dark spots in them.

The sheets on the bed were dirty. They had several dark spots in them.

Hotel is in poor condition. Dirty walls, floors. The bathroom overhead fan was barely hanging up. Very very musty smell which caused me a headache.

Hotel is in poor condition. Dirty walls, floors. The bathroom overhead fan was barely hanging up. Very very musty smell which caused me a headache.

I didnt like anything about the property.

I didnt like anything about the property.

No breakfast provided. Barely any coffee, juice machine broked, 1 muffin on counter only. Overall old & poorly maintained property, rooms gave bad smell had to change rooms to lesser smell room. Front desk friendly though.

No breakfast provided. Barely any coffee, juice machine broked, 1 muffin on counter only. Overall old & poorly maintained property, rooms gave bad smell had to change rooms to lesser smell room. Front desk friendly though.

Stay away from it. This is a VERY NASTY place.

Stay away from it. This is a VERY NASTY place.

It was definitely a cheap hotel in quality, but you get what you pay for

It was definitely a cheap hotel in quality, but you get what you pay for

1) False advertising for “breakfast included.” Only provided a dozen muffins and empty coffee thermoses and juice. 2) 2nd floor had foul odor of burning rubber (possible issue with heater/ventilation/fan belt). 3) mold under sink. 4) room 215 had holes in comforter 5) bed mattress was worn out and had a depression in it. 6) beds squeaked 7) cold water supply valve was turned off under bathroom sink. 8) train passing behind hotel woke me up three times (felt like I was sleeping within 80 feet of a loud freight train.

1) False advertising for “breakfast included.” Only provided a dozen muffins and empty coffee thermoses and juice. 2) 2nd floor had foul odor of burning rubber (possible issue with heater/ventilation/fan belt). 3) mold under sink. 4) room 215 had holes in comforter 5) bed mattress was worn out and had a depression in it. 6) beds squeaked 7) cold water supply valve was turned off under bathroom sink. 8) train passing behind hotel woke me up three times (felt like I was sleeping within 80 feet of a loud freight train.

Very friendly staff, but there were cockroaches in the room

Very friendly staff, but there were cockroaches in the room

Good

Good

Su servicio agradable lugar

Su servicio agradable lugar

Did not stay at facility, upon arriving i did not recieve the room i booked, the A/C didn't work, when i questioned room and a/c, I was told nothing i can do, ask about another room and quote " nope dont have another and walked away from me, when I informed that i was leaving and wanted a refund, quote" I'll leave a note but nothing will happen before Monday" this was late Saturday night, and againg turned away from me

Did not stay at facility, upon arriving i did not recieve the room i booked, the A/C didn't work, when i questioned room and a/c, I was told nothing i can do, ask about another room and quote " nope dont have another and walked away from me, when I informed that i was leaving and wanted a refund, quote" I'll leave a note but nothing will happen before Monday" this was late Saturday night, and againg turned away from me

It was good enough for one night to sleep and that’s it.

It was good enough for one night to sleep and that’s it.

They sent a link to checkin and asked to upload ID and credit card. When we arrived, we had tobrepeat everything again.

They sent a link to checkin and asked to upload ID and credit card. When we arrived, we had tobrepeat everything again.

The maintenance was nule I will never go back

The maintenance was nule I will never go back

The night desk clerk was the absolute rudest desk clerk we've ever encountered (and we travel approximately 150 nights per year so thats a lot of encounters to compare to) .. and not just to us but to everyone we saw her encounter. She was condesending and snappy to everyone. At one point one of our group went to ask for an extra towel and she was sleeping even. The daytime staff were friendly and helpful. Rooms were clean and comfortable.

The night desk clerk was the absolute rudest desk clerk we've ever encountered (and we travel approximately 150 nights per year so thats a lot of encounters to compare to) .. and not just to us but to everyone we saw her encounter. She was condesending and snappy to everyone. At one point one of our group went to ask for an extra towel and she was sleeping even. The daytime staff were friendly and helpful. Rooms were clean and comfortable.

It’s great

It’s great

The breakfast was a packaged muffin and coffee with whitener, the juice that came out of the machine looked off-colour like it was starting to go bad...

The breakfast was a packaged muffin and coffee with whitener, the juice that came out of the machine looked off-colour like it was starting to go bad...

They advertised breakfast in the morning and NO breakfast no coffee was made yet they kept empty coffee containers. Also got orange juice but it was clear not OJ have no idea wat it was.

They advertised breakfast in the morning and NO breakfast no coffee was made yet they kept empty coffee containers. Also got orange juice but it was clear not OJ have no idea wat it was.

Within the first five minutes in the room, I saw a roach crawling across the entertainment center. The mold in the shower was a nice touch. Water damage on sink in the bathroom to where it was falling apart. Not to mention, the poo splatters on the outside of the toilet.

Within the first five minutes in the room, I saw a roach crawling across the entertainment center. The mold in the shower was a nice touch. Water damage on sink in the bathroom to where it was falling apart. Not to mention, the poo splatters on the outside of the toilet.

As soon as I walked in at 3pm, the desk attendant put his hand up and said “not yet sir”. I proceeded to wait; there was a party before me. Once it was my turn, it took 45 minutes for the employee, after calling unhelpful Expedia support, to assign me a room. Went to my first room and it was still being cleaned. I then went back, was assigned a different room, and immediately left after seeing the bug infestation. As a compliment, the cleaning lady was kind and working her butt off; must be primarily an infrastructure issue. The hotel additionally charged me an additional $43.35.

As soon as I walked in at 3pm, the desk attendant put his hand up and said “not yet sir”. I proceeded to wait; there was a party before me. Once it was my turn, it took 45 minutes for the employee, after calling unhelpful Expedia support, to assign me a room. Went to my first room and it was still being cleaned. I then went back, was assigned a different room, and immediately left after seeing the bug infestation. As a compliment, the cleaning lady was kind and working her butt off; must be primarily an infrastructure issue. The hotel additionally charged me an additional $43.35.

Good

Good

This place was infested with roaches. Mini fridge also with roaches inside. Bedding cover very old, worn with hole. Bathroom dirty and needs to be updated. Paid for 2 night and had to leave after 1st night due to conditions.

The front desk in the lobby has a security shield after dark. The room had a strange odor. "Breakfast" consisted of an Otis Spunkmeyer muffin. I wouldn't stay there again.

This property needs to be remodeling urgently. Change carpets and paint walls

Good

very helpful staff, very accommodating

Roaches in bathroom, broken toilet seat, dirty sheets

Need mini fridge, better lighting but staff nice

Clerk behind the desk was very disinterested in anything but his phone. Couldn't provide a recommendation for a good steakhouse. Had to announce my presence everytime I went to the counter to get him to look up from his phone. Thinnest comforter I've ever experienced. Room was clean, but very worn. Railroad tracks are right behind the hotel. The area feels very industrial by day and sketchy by night. I would not stay here if I was traveling with a female or children. Never again.

The receptionist are super slow at checking in. Also, no one was there during my check out. It says breakfast included, BS, only coffee and juice is available. Coffee tastes terrible, I couldn’t drink a sip. Broken bathroom door lock. The hallway smells like smoke shop. Stayed on 3/2/24

Expedia also statws breakfast included but that is not so.

The bathroom tub was scummy, hair around sink. The included breakfast was coffee and juice. Only open restaurant in the area that was open at 6:15 in the evening was waffle house. All fast food was closed. Hair dryer did not work.

Non smoking room. All the furniture had cigarette burns. The bed cover had burn marks. The floor was a non smoking floor and smelled of weed.

Honestly, I want a refund for this stay. The hotel is in terrible condition. The AC hardly works. The walls are yellow. The vending machines are full of expired food. The AC in my room was broken. The wall outlets are missing and look unsafe. The fire alarm in my room was broken. The fan in the bathroom had coffee filters(?) stuck in it, so it didn't work. The bathroom sink leaked water from underneath whenever I used it. I wasn't able to sleep well without much air. It's just not a good place. I could hear yelling through the walls. My key card stopped working the second day. There were suspicious people hanging around outside. Nothing felt comfortable.

There is nothing good to say about this hotel. The room looks like someone got in a fight and they just left it holes in walls,sticky counter tops, the bed sheets smell like cigarette smoke and comforter has burn holes it in. The bathroom the tile is all busted up it feels like you'll fall through floor while sitting on the toilet, the shower has hair that doesn't belong to us, the blow dry has been cut off the cord. Let's not forget that the closest fire exit door is bolted shut. Overall this is the worst by Wyndham hotel I've ever stayed in

The staff for the front desk didn't inform me that we couldn't use the tube for a bath. The bed sheets where dirty the hallway was hot at night and during the day. Then the loud music in the parking lot from other guests and drinking in the parking lot beer bottle caps in parking lot like 30 of them i counted before leaving today. Then o want a refund of my money because the stay was not good because the staff was never able to be found then the room was nasty the hotel hallway smelled like weed and beer. I'll be contacting the corporate office over my stay ill bever stay there again. Only one outlet work one had bugs coming out of it. Room was small and to much stuff in the room for ot to be a king suite.

The blanket was too thin (it was essentially a SLIGHTLY thicker sheet). Also, they advertised that they had free breakfast, but all they had was coffee and juice, and the juice machine was broken! Finally, the security bar for the door was broken.

AC HAD MOLD. DIRTY CARPET. VENDING MACHINE OUT OF ORDER. TOILET LEAKED LIKE CRAZY, SHOWER WAS ONLY HOT WATR ETC.

The bed was uncomfortable. The room had an odor. The exterior was not inviting.

They even gave us a key to our room, which had not even been cleaned. And then second guessed me when I told him it was dirty, like I cannot tell a room is dirty by the beds not even being made, and dirty towels all over the room.

Our room was filthy! Bugs on floor, refrigerator did not work, curtains hanging half off, carpet was dirty, our pillows were size of throw pillows and we were told we couldn’t have extra pillows. We were moved to another room for our second night but it was just as bad. Breakfast was stated when we made reservations but we were told no breakfast just coffee. The area did not feel safe. We were also told if we hadn’t booked online it would have been cheaper using the CDL license.

Nice place for truckers to stay

Bad

Strobe lights flash after 11pm until 7am on both sides of building, Staff said that owner knows about it and refuses to fix it. Requested to move rooms, was denied until shift change after midnight. Then was allowed to move rooms where air worked slightly better and strobe light was slightly less bright

This is an average hotel. Just a place to sleep and relax a little while on your way someplace else. Biggest disappointment is that there was no breakfast as advertised.

Stood in the lobby 20 minutes before I finally got someone to check me in. Had to call the front desk to wake her up. Terrible area of town. Avoid.

the days of a nice clean rooms for a good price is long gone. This room half the light bulbs where missing for the lights. The covers for the bed had cigarett burn holes in them. The was a muddy looking stain un the fridge and in the bath room there was black spots on the walls and edges of the titles. There was clouds of weeds smoke right in front of the main door to get in. I dont care if you smoke but dont do it infront of the main entrince. On the site it said they served breakfast which this one did not so we went to waffle house just outside the parking lot. I had a two night Stay booked and i checked out early due to the conditoins of the room.

The room had roaches and the lights beside the bed didn't work, the telephone didn't work and the manager was RUDE and didn't care