Microtel Inn by Wyndham Charlotte Airport

Were pleasant and helpful staff. Rooms updated and very clean.

Location was convenient for us---near the interstate as we were traveling across country Breakfast was minimal and we punted for McDonalds. The room was noisy---both from shouting in the hall and from tromping around above us.

Nothing Nothing

I just had a short overnight stay while in transit. Worked fine. A little bit farther from the airport than I expected (10mins) but the free shuttle did the job fine.

Nice staff, carpet had an odor Carpet Odor

Quiet, convenient wish they have better breakfast like crumble egg and sausage good coffee, they had waffle bread cereal, beagles fruits etc coffee was watery The night audit lady from Friday night when I arrived it til Monday night she did her make up then sleep everynight our bathroom got clogged we went and asked her for plunger she told me niece they don’t have and we have to come to use the bathroom bully the front desk from our room if we need to.

The property met our needs! It was clean and had airport shuttle and long term parking.

Exceptional

Very convenient & close to airport for an early morning flight Couldn’t get TV to work

Good

Pleasant

Exceptional

Pleasant

I still didnt get my deposit back it’s been 4 days already

Exceptional

Very good

We stayed overnight for an early morning flight. It was all we needed. The staff was friendly and efficient at check-in. The room was fine. They have a shuttle that we didn't use, but will keep in mind for next time.

Room was clean and the bathroom was really clean.

Airport shuttle service!

Love this place

Good

Very good

It was well lit and plenty of store and restaurants Nothing

We had to switch rooms because our air conditioner was broken and the cover was just sitting on the floor. Room was not very clean, especially the bathroom. There was not enough bath towels for two people and only 3 pillows in the queen size bed. Breakfast not very appetizing, coffee was on the cold side. Some staff were friendly but most very not so much. Overall very disappointed and would not stay there again.

Very poor

good enough and clean, cheap, staff not friendly

Breakfast

Clean Breakfast

Pleasant

Good

location

Good

Toothpaste toothbrush and comb free by request.

Passable

The young man at the front desk was very friendly and was able to answer all the questions we had. NA

The young man at the front desk was very friendly and was able to answer all the questions we had. NA

Exceptional

Small but clean room and bathroom. Terrible breakfast!

Airport shuttle. Frequency of airport shuttle and breakfast hours. Breakfast should start earlier. We had to leave earlier than we needed to because of shuttle hours and that was before breakfast startedDisappoi

Airport shuttle. Frequency of airport shuttle and breakfast hours. Breakfast should start earlier. We had to leave earlier than we needed to because of shuttle hours and that was before breakfast startedDisappoi

Didn’t like the staff that was there when I checked in but hotel was clean room nice

The walls are PAPER thin. I could hear absolutely everything and was awoken at night by the people above me walking around. Towels were dirty.

It was hair in the shower no iron

Location was great, near air port, near the outlet mall and restaurant Coffee machine in room

Location was great, near air port, near the outlet mall and restaurant Coffee machine in room

Very clean, standard rooms. A little on the small side but still comfortable When we arrived our air conditioning didn’t work in our room, but after a short wait it was repaired.

Very clean, standard rooms. A little on the small side but still comfortable When we arrived our air conditioning didn’t work in our room, but after a short wait it was repaired.

Very good

Passable

It was clean and good for the price The partitions is very thin and I could hear everything from the other room, which messed with my sleep

The partitions is very thin and I could hear everything from the other room, which messed with my sleep

My $50 deposit is still not returned after 6 days.

The hotel was clean, and the airport shuttle was a big plus. Overall, the hotel was great for a layover.

Very good

This is a nice, clean hotel. Good A/C. The bed was soft, but firm enough for me, and I prefer firm. Parking was a little cramped, but there were touring buses there at the same time. The young man who checked me in was friendly and efficient and made sure I was happy. My only complaint was the soap. I forgot my own soap and the hotel soap is terrible, like a little brick of sandpaper and disappointment LOL. Bring your own soap/bodywash. That said, I WILL be staying here again.

Good

Clean room | Staff was nice |

Disappointing

everything the water didn't have enough pressure in the shower and the water dont get hot enough for me

the water didn't have enough pressure in the shower and the water dont get hot enough for me

Great place for a postponed flight

The complementary breakfast was the only downside to an otherwise good stay, allowing for easy return of a rental car and making an early morning flight.

Safe area, convenient shuttle service

Late airport pickup. Not a good start No real Bfast. Just carbs.

Breakfast was not so great. There were no protein options and no fruit

Clean. Not expensive. And friendly staff.

Everything went well no problems at all

The facility is very poorly maintained and dirty. The hall way smells like a public dumpster, with crumbles and twigs on the carpet. There was mud on the elevator floor.

Everything.

Everything was good

Was very loud, people partying in a room on the same floor as us from 12-4am that kept us up. If you are looking for a quick stay, look somewhere else.

Reasonably priced for a quick overnight trip. Basic no frills stay. Would return to this location.

I had no air for 3 days also room not clean 😐 also I ordered a king size Bed my bed was a twin . Hotel was fully booked so I was so sad the whole trip thank God it rain the last day will never book again, staff so nasty and didn't want to help at all front desk staff sleeping so she had to wake up to let us in the hotel when we got there at 11pm

Breakfast was not much. Front desk was either talking to friends at the desk or busy on their cell phone

A clean and modern decor with comfortable beds.

Staff very nasty at the Desk also no air working in the room for my 3 days also , and the bed was broke and not a king size like it was posted I will never go back to this place, they must do better

Shuttle to airport parking

A/c would kick on and off like every hour or so, but it was fine overall.

There was no coffee maker and iron in the room.

The breakfast was ok, and so was the location The noise in the hallway

Clean room, easy check in, air condition was great. Parking was good

Everything was great

Shady people around, some unfriendly staff! Some would be nice, but the owner has a different culture!

miscommunication with different employees regarding refund

Options of breadstuff Was expecting a buffet type breakfast rather than continental

Smelled of smoke…room was on small side but great place to rest for a night near airport…bed was good

Ok hotel, clean, good location

Very clean and comfortable rooms, staff was very friendly and helpful. Place waa safe and in a great area. There's was nothing bad about this place.

The stay at this hotel was up and down. Towards the end it was better my son and I got a king sized bed had access to a laundry machine. But, the first room we were shown smelled like weed, the second one was dirty until we finally had to get this. The breakfast options were good but wished they had more hot breakfast. Also the staff one had an attitude and messed up our checkout time and now my son and I are waiting hours before our flight at the airport. Also one of the days we were woken up by a fire alarm that was not really a fire had to evacuate at 6am. No explanation after . This hotel needs better management and they charge for everything, to check in and out early an extra $40, to use the washer and dryer, to buy snacks. Something should be accessible.

Good room for price

Extremely small space.

Our room was immaculate and clean and new. The property itself is really dirty and run down. It could use some TLC. There were people hanging outside drinking also that made us a bit nervous. Its a good value but if you want more this isn't the place.

Friendly staff, clean rooms, early check in, very quiet N/A

Didn’t have correct room ready when I checked in

Excellent little place

The breakfast was really bad barely anything

A/C a little noisy, breakfast not good,coffee like water. Pleasant staff. Bed ok.

Not much. Placed a $50 charge on my credit card for "incidentals" like missing property or damage Refundable in "a few days" for 1 night stay. Arrived after dark and had trouble finding it. Woke late. Breakfast at 9:15 had 15 minutes left but no food except couple of bagels, few slices of bread and coffee with no cream or milk and trash can overflowing

Nothing Everything was terrible. Rude staff, they put us in a PWD room with open shower and we did not request for it. Door lock is broken. Breakfast is just bread. The people on the upper floor have heavy feet we can hear the foot steps through the night.

The staff was pleasant but the walls are thin. You can hear a lot of other guests in the hotel and being so close to the airport, sleeping at 4am was bit tough. I'd recommend earplugs.

Comfortable beds and sheets. The carpets were very dirty and the shower didn’t drain.

Also my stay nice a quiet

Yes

The site said 24/7 airport shuttle but they actually don’t start till 5 AM. Specifically got this for the 24 hour shot, so this is wildly disappointing.

I liked the convenient location and all of the stores that I needed were close by. The room was very clean. The walls are paper thin and the doors don't fit the frame. While they provide ways to secure the room, you can hear every noise in the hallway. All the stomping and noise above you and the noise in the room next to you, like an apartment but worse. We lost a lot of sleep because of it and my daughter had a dance competition all weekend and needed her rest.

Simple check in, clean, great beds

The room was dirty, the woman at the front desk was rude and snappy. Elevator needs work done asap.

The area Better breakfast

It was a good airport The breakfast was nothing special

Hallway carpets are filthy.

Clean

A little sketchy.

The property and room was clean but my issue is with the airport shuttle I was not properly informed about the hours of the service I had a 6:15am flight and the shuttle does not start until 5am is what I was told after I’ve already checked in and paid my deposit which resulted in me having to find my own way to the airport this is a big inconvenience flights are all hours there for so should be the shuttle or don’t advise this service if it’s not acceptable

everything was good

Van driver was mia- front desk staff at first claimed he was stuck in traffic, then admitted didn’t know where he was. 9 am pickup ended up being close to 9:30 - only because a young man stepped up and asked manager if he could take the 3 people trying to get to the airport in a second van. I nearly missed my flight. Also breakfast was very minimal and not replenished. Would not recommend.

Clean room and nice staff . Was doing construction first thing in the morning in the hallways so didnt get much sleep and i paid extra 20$ for late check out and was never approved for it

Clean rooms, great staff even in a pinch with a lot of pressure.

Yes

Loved the airport shuttle, super easy place to book with for a short-notice overnight!

The shower was full of mold and smell so bad

Hotel general manger is excellent help me out was concern about my stay.but it was a lady that work from desk morning times since my stay she can be kind rude but helpful she gave you ask her a question in her face show she aggravated but she was still helpful very clean quite

The hotel room was old and nesty. I asked to be placed on the second floor but since i was used the bathroom in the room so they said no. After midnight the next door peopla was so loud until 330 AM and no one had done anything about it. No coffe machine in the room, someone had to make it in the general area when i asked. I would never book this hotel and wont recommend anyone. Horrible

room was clean . everyone was very nice. there wasn't much for breakfast.

No complaints

Yes

Clean + modern room! Bare bones, but just what we needed. Loved the ease of the airport shuttle and how quick it was to check in and get to the room. Breakfast was a little disappointing, but it wasn't something we needed in the morning so we just skipped it. Walls are pretty thin.

Great

Great customer service and the housekeepers are very nice as well . Tanesha at the Queen City Dr hotel she is very polite and pleasant. Housekeepers clean your room very nice and neat . I like this location

Great customer service

Room was nice, spacious, staff were very friendly. Will come back again and again. And very quiet not busy or loud. And I like how it’s in the cut.

Courteous staff that was very comforting after our long day.

Great room. Informed front desk of minor issues. Great stay!!

Perfect for the price and convenance to the airport. Friendly staff, clean room and free shuttle to the airport.

The room was really clean. And the staff was very helpful.

Great

Everything was great!

This hotel looks and feel like a youth hostal. Not a good recommendation

Awesome staff! One night stay was quiet and peaceful

The staff was very accommodating! Soooooo friendly! ❤️

Great Customer Service 👌

Clean, basic room. Very poor soundproofing. I wish a Do Not Disturb sign had been provided. I was traveling for work and work swing shift. I was awakened both days by housekeeping repeatedly knocking on the door.

The staff was absolutely rude ! I waited at the airport for 2 hours on the shuttle and then got the the hotel and was refused stay because I simply asked to speak to a manager just to point out that I had waited for some time. The manager and owner are absolutely incompetent to run a hotel in a reputable manner.

Needed a stay for a long layover at CLT. Nice room, good food, airport shuttle, and I was gone.

It’s a nice hotel to stay at on a budget

Room was very clean, air condition works and the lil store at the reception desk it was a great surprise ! overall great place to stay

The smell of the room could have been better. Smelt like cigarettes. Other than that nice room

When checking in

Elevator was broken so we had to take the steps which wasn’t an issue front desk did try to accommodate and put us on the 2nd floor. Room was good no issues as we were only there for a few hours to catch an early flight

Very clean

Yes I was

Room was very clean. Hotel was not in the nicest area. Walls were very thin - I heard my neighbor snoring all night long. Front desk was friendly and helpful.

Very cute little hotel,nice and clean,just the area is a bit scary😕

The room is very clear and have room services every day.

clean comfy room

Not good

Parking was easy

Waited almost an hour for the shuttle, which was supposed to be there in 10 -15 minutes. Building needs lots of work. Receptionists were not friendly.

Good Staff.

The staff (Tasha) was rude , even when I told her about her attitude , she didn’t think to check it and be pleasant . The room wasn’t the cleanest and the bathroom door was broken. It was overrated. And

As soon as I entered the property people were outside smokingweed and hanging out, I did not check in because I felt unsafe with my child

Convenient location.

Coffee was not made correctly. I complained to hotel staff. I also inquired about incidental charges that was not a hold on my card but an actual charge. I think their staff should be clear on the type of transaction will take place for incidentals. Also the front desk gentleman was rude when I called him to clarify the transaction commenting you’re going to get it back either way so now what! Very rude

Front desk lady was busy but did an excellent job! Room was cleah

Always been a good, friendly and clean stay

Very good shuttle service and overall great environment

Convenient to airport. Clean, basic and inexpensive. Friendly staff.

Todo bien limpio. Personal super agradable.

Transportation has to add hrs to pick up people at the Airport. Arrivals after 11:30 pm, very difficult the services for guests

This hotel was clean and comfortable to me! I overslept pass breakfast lol so I can’t rate that. But will stay here again

Room smelled like smoke. Pillows had an unclean smell.

Nice staff.

I was told the airport shuttle would get me in 10-15 minutes (twice). It was 45! The TV remote has no 'guide' on it, very tedious to scroll through every channel to 1)find what you want and 2) finally find it in part on Ch 10. If no 'guide' button, there should be a TV channel listing in the room.

I go outside only to see my husband speaking to the police officer. The officer advised us not to stay here because there is at least one break-in a day, and it is typically cars with out of state plates. Needless to say, we drove away and I have a case open with Wyndham to hopefully get a refund.

The front desk staff was polite and check in was fast.

The staff was friendly; however the room had a cracked window and bugs.

The staff is horrible and the hotel needs to be cleaner

Fix ice maker on floor staff nita was not friendly at all

Overall a decent hotel .

Nice place close to the airport

Clean, worth the price and perfect for a weekend stsy

Safe, clean, good room for the price.

great place to say.. rooms look like they have been renovated. Very quiet and a nice space to stay. very close to main highway and not too far from downtown area.

Yes

We did not use the airport shuttle. The place was convenient and close to the freeway. The best part were the staff that we encountered. Very friendly, helpful and efficient. The downside is the room we were in needs a good vacuuming. The room DID NOT feel dirty, just a lot of crumbs around the bed/corners. The bathroom needs something to hang the towels on if they want to encourage the change-towels-and-sheets-every-3-days. It was acceptable for the price we paid. I was really impressed with the staff. Thank you.

It was a good stay

Great place

Very clean

Good

.

Great hotel by the airport. In a safe area with lots of travel-friendly dining. Good wifi speed, no extra charges. One thing this hotel had that I wish they ALL had was a 3 prong outlet on the wall above the night stand. And, they had a clever way to hang the clock cord for those who wanted it unplugged. Whomever thought of this should be in charge of all hotel outlet designs!

Comfy, clean and available parking for our trip! Loved our shuttle driver too!

Staff was friendly room was clean would stay again

The new receptionist was nice. The room was clean but the carpet wasn’t and it smelled really bad. I recommend they get rid of their carpets or make sure they clean them often. The sheets had burn marks from cigarettes. The towels were way too thin and see through with holes. You can hear through the halls and the walls are flimsy so you can feel if someone is tapping on the wall.

Had a unpleasant smell

Awesome value for the the budget minded traveler. Literally 5 minutes from airport. Dated slightly, but very clean & quiet. Dining & stores minutes away in every direction. Easy access to interstate. Customer service was outstanding.

The great part of this place was the staff. The property is pretty old, their was an odor in rooms, some appliances are broken. I had a broken shower head and stained towels.

A budget hotel that doesn't feel like one. The experience was far better than I expected. Happy to return!

Had to put down a deposit which did not get returned to my account

I guess they just forgot to finish cleaning the bathroom. The bed was very comfortable.

Got to the hotel @3am coming from out of town and i had to bang on the door for 5 minutes before someone finally came. Mind you i could see her the whole time. I had reservations and she act as if she didnt wanna check me in. No gym here iif you need one. Breakfast wasnt much at all. Rooms were alright as far as cleaniness but. There are spots on the walls and ceiling.

Room and bathroom were clean. Staff was friendly and helptul.

I love the rooms very clean staff was great

Properly is obviously older and needs to be refreshed. It’s not dirty, but it definitely needs to be updated. The room I was given has a smell of long ago smoking. It smells like the carpets or the drapes need to be replaced. The hotel’s neighborhood has seen better days. A hotel shuttle driver warned me against walking to a nearby restaurant, telling me that there is often a police presence in the area addressing ladies of the evening plying their wares, and that some female guests had been robbed on the street recently. I didn’t feel like I was ever in danger, but I’m a single guy who stands 6’3” and kind of oblivious. The front desk was super friendly and helpful.

Rooms smelled bad and staff neglected us when we complained about the fire alarm battery. However, The bathroom and sheets were clean and it was pretty quiet.

Great for a quick overnight stay

The staff was very nice but the property location brought a lot of individuals that caused police to be there or were running and arguing in the halls at all hours of the night.

Great service especially the front desk staff.

Definitely will come back!

It was a lovely place to spend a night!

Great

Just ok

The hotel inside the rooms is nice. Some upgrades can be had on the outside or in the hotel. But, the rooms are kinda small but have a lot in them. Fridge, microwave, nice sized shower and bed etc.

The beds were comfortable, the room was nice for the price. Only complaint I have is the thin walls. It’s felt like we were sharing rooms with our neighbors

They only have supper stuffed pillows

The mattress was very comfortable. Water pressure was good for the shower. I would have enjoyed my stay better if the TV remote worked even after maintenance came in. I also would have liked a coffee maker in the room. Consider replacing the stained, torn & thin carpet throughout.

The hotel keeps the main lobby door locked in the morning after 8am. I exited the hotel to go to my car, had to knock on the glass door to gain access. Lots of homeless around the area. I observed one homeless man enter the hotel. Go to the lil breakfast bar. Gather some food, walked down the hallway to the exit door, Right past the room I was staying in. He was too comfortable with this action,. He has done this prior, I work in the Security Industry. I know the signs to look for of breaches or concerns. I also have never been asked for a $50 deposit cash/card for no smoking in my room. My headquarters will be checking CC to make sure we receive the deposit back for non smoking in room. I travel all over the country. First time at a microtel, I booked the hotel.

Wonderful staff!

The staff is A+! But the hotel itself needs a whole renovation!

BED BUGS!!!! ACTIVE BED BUGS JULY 27th 2025. Do not stay here!! We left early bc I woke up with a line of 6 bites on my a**. When we told the front desk about the bed bugs, they didn’t apologize AT ALL or act surprised in the slightest. Definitely a regular problem. Ruuuude counter staff too, total attitudes. We had to find another hotel and spend the whole day cooking all our clothes in black bags in our car trunk & laundromat, and spraying everything with alcohol. Bad hotel altogether - no conditioner, and the shampoo is practically mouth wash. Floors and walls are paper thin just like their toilet paper and water pressure. Breakfast is a joke. DO NOT STAY HERE! Do not be swayed by the price like I was, TRUST ME, pay a little more and go to a Marriott. This place SUCKKKKKKKKSSSSSSSS. If you want to experience a taste of hell, by all means stay here. Otherwise STAY AS FAR AWAY AS YOU CAN. Their 96.5 cleanliness rating is a scam!

Newly renovated and clean. Close to airport

Great stay

People on drugs half naked coming towards us in parking lot mumbling nonsense, drug deals, police arresting someone nearby. Pot smell in hallway. Staff seemed stoned ( fortunately not the receptionists). Took a pic of what looks like blood on door threshold. One tiny shampoo bottle for 2 queen beds. Sticky carpeting. Noisy hvac, remote missing back cover, frig not very cold, accessory light no longer functional…. Basically run down. The family meeting me to share the room arrived late and refused to stay and found another hotel. Someone appeared out of the bushes intoxicated and was approaching them in the parking lot. I was told I would need my license plate number but they said they didnt need it. Why not? Can anyone park there? Plane noise all night long but I was expecting that so that is just informational. The cracker barrel had a security officer which should have been a hint. There was a portable electronic sign saying “drive carefully “ even though there was no construction happening but now it makes sense because at night intoxicated people randomly cross the street.

Needs a lot of cleaning up refreshing

Stains on sheets, mold on ceiling, horrible

The staff was very friendly and professional, answered all my questions,

Great option for overnighting for a flight

Even though was prety busy because of many flights canceled, we were able to book a room. The room was clean with nice clean bed.

In a sketchy area. Seems nearby hotels may be using to house homeless folks. No food available unless you want to walk through the sketch area with no sidewalks to Waffle House.They do offer shuttle to / from Charlotte airport. Slow to pick you up but good with scheduling your shuttle back. Not a horrible option if your airline leaves you hanging with no compensation due to “weather” or whatever else they come up with

Modern, clean and conveniently small and affordable.

Front desk clerk for 2nd shift is Awesome,she went way over and Beyond her duties

The room was nice, very clean and convenient for a short stay due to cancelled flight.

This has to be no one of the worst experiences of my life. If you like nice places don’t stay here

Stayed before an early flight the next morning. Staff was friendly, but impossible to sleep with the AC turning on, could hear every footstep from the room above us, and every door around our room open and close. With it being near the airport people come and go at all hours of the night and you can hear them. Barely slept 15 minutes. The bathroom floor appeared dirty, but the bedroom seemed thoroughly cleaned.

It was clean but breakfast did not have a protein and the first night(stayed 2) had a small clear plastic glass for hot coffee. No fruit, no coffee maker in the room, no iron or ironing board and the phone did not work

It was a quick stay

Close to the airport is a plus lack of dining in hotel is a minus!

Hotel uses two way mirrors in rooms!!!! Caught staff watching through mirror and persisted to try to spy on me.Stay away from this place!!!!!!!!!

Good, not great. Our room key kept disconnecting so we had to go to the front desk every night to have it reactivated. Our TV remote didn’t work. We were given a room near the lobby so we heard a lot of talking and loud voices all through the night. The room was clean though and the staff were polite.

Close to airport and shuttle was convenient

It was clean, room was a good size and offers nice areas to organize our stuff in it. Staff was courteous. And the price was reasonable.

Check-in was easy but the room had a strong weed smell. The property is supposed to be smoke free but our room reeked!

Place seemed fine at first but we got bedbugs. Bites all over both of us.

The free airport shuttle service is good, the hotel is small but okay for a short stay, the only issue is there is no sound isolation between the rooms so you can hear everyone around you and it becomes noisy.

It was just an over night busineaa stay, room was small

Nice property, my remote didn’t work unless you were right in front of the tv but i was only there for one night. Would stay again

Nice hotel for the price. Clean lobby, clean hallways, clean room. Easy check-in / out. Free shuttle to the airport.

The microwave was dirty and did not work properly the refrigerator was dirty when asked to clean both was cleaned with the same rag bed sheets were dirty trash was never emptied shower curtain was dirty and nasty only one wash cloth they were dingy need to be torn down and rebuilt and staff who takes pride in there job

Front desk personnel was great. Good value hotel

Fit the need for quick trip to Charlotte. Staff was friendly. Room was clean. Bed was comfortable after long day out. Only short coming was no soap in bathroom and shampoo/conditioner were so small it was difficult to wash. it happened to be a trip I traveled so lean that I didn't have any in my bag.

Needs a makeover. Also they charged my credit card $91 after I paid in full on Expedia. They are returning it but annoying…

The room/stay and shuttle back to the airport was fine.

The bad: I was invited to check in the day before to make my check in experience faster. I did so, which required me to send a photo of my driver's license and my credit card number. Upon arrival, I had to wait almost half an hour to check in because the front staff apparently couldn't figure out how to check someone out(?). Despite having done the pre-check in, I had to provide my driver's license to be scanned and a credit card. Not obvious that they knew I had done their remote early check in that they invited me to do. I was there for a Metallica concert, and commuting back was a nuisance. I then went out for a late dinner, and came back to park around 1 or 2am. There was not one single free parking spot in the lot, with 5 or 6 vehicles parked along curbs which limited traffic flow. I was ultimately directed to double-park behind a series of cars which the attendant indicated were expected to remain at the property for several days. I pulled up as far as I could towards the curb, trying to avoid blocking anyone in more than was necessary. The following morning, the car I was partially blocking in was gone -- thankfully the driver of that car was excellent at maneuvering his vehicle and was able to squeeze out without hitting me. Would not stay here again.

My room adequate but the shuttle service is awful. I'm out almost $30 because I had to take an Uber to and from the hote lfrom the airport.

Good for the price and clean

$40 for a 3 hour check-in seems a little steep but... Place can get noisy during the day and at night, but overall not a bad place for a quick overnight stay near the airport. Free shuttle was great, free breakfast not so much so. Will use again when in CLT.

Went to check in and there were two employees sitting at desk neither wanted to help. When we finally got help and into our room the key didn’t work. Room was dusty. And then again next day key didn’t work again. We stayed for two days never saw house keeping.

Was rusty and dirty especially around the trim areas. Musty Smell in room and hallway.

Liked the price

My stay was perfect for a quick overnighter. It was close to the airport so it only took minutes to get to the hotel after flying for six hours. The room was clean and the bed was comfortable. The room was small but adequate for my purposes. The shuttle to airport was on time and the driver was really nice. I would recommend the hotel.

The staff very out going made the stay more enjoyable. Knew of good places to eat and visit while in Charlotte awesome I stay again

Would not stay here again to be completely honest. Did not feel safe.

The room itself was ok. It was clean and everything worked. We only stayed 1 night and slept well enough (likely from the contact high), but this will be our last stay at this particlar location.

Nothing

Great staff and ok rooms. They could have been cleaned more. So much hair.. breakfast was very continental.

Clean and quiet. Front desk staff process seemed very slow to give a key to an already checked in guest.

Room smelled of cigarette smoke even though it was a non smoking room. They wouldn’t give us another room. Nice guy at the front desk but his boss wouldn’t give us another room. Hallway was dirty. Lot of noise in hallway all night

Nothing

Clean and friendly staff will be staying again in the future

It was very nice

No gym, facilities were run down, the hallways smelled of Marijuana

Had a 4 night stay. Very nice staff to say the least, early check in was a hassle and was not available as I came 3 different times to see if there was any rooms ready before my check in time. So I just waited till my check in time, beds was very comfy. 2 Slugs were found crawling up my wall. On 2 separate nights. I guess it was due to heavy rain and poorly sealed window (First Floor).

My quick stay was good. Airport service was great.

U

Clean and reasonable price

Really quiet, not too much around. Gotta head to downtown for better restaurants and tourism.

Parking lot was completely full after picking up teens from concert. Our TV in the room did not work and they couldn’t move us to another room, no other options nor refunds offered.

not work

Acceptable for a quick overnight near the airport. But, the hotel itself smelled of pot and smoke. Got to my room and turned AC on full blast and that at least made it breathable.