Fairfield Inn and Suites by Marriott Charlotte Airport

Have no complaints on the stay. We stayed 2 nights and the staff was so inviting as well as friendly. The area is super convenient as well. Definitely will be back.

Everything was great (room, staff, breakfast)!

The property and staff were nice. However the description stated there was a bar on site and there is not. We were there for a celebration and the amenities that are described are very misleading. We would have chosen a different place. Parking is also $8 a night even though the hotel is in a private parking lot, which was also not mentioned when booking.

I love staying here, it was affordable, room was clean, staff were accommodating and all the amenities. Definitely recommend.

Exceptional

Exceptional

Breakfast was very nice and some of the employees were exceptional and others not so much. We were charged more than we could have been through a third party. I was encourage to use your app. I did and it cost us more.

Breakfast was excelent !!!

Ubicación, amabilidad, limpieza

Everything was great with this hotel! The staff was very sweet and helpful.

Great stay!

Kinda hard to find at first. It's actually attached to another property so it's kinda confusing but a great place to stay.

Rooms were clean. Staff accommodated additional housekeeping requests. Breakfast was good. Overall a great stay.

Exceptional

Pleasant

Very good

Exceptional

Good

Very good

There was a slight isuue with my room. After speaking with the staff I was satisfied with the resolution. The property was clean, reasonably priced and I felt safe. I stay here when visiting this are. Fairfield Inn is my choice of hotel.

Superb

!!

Clean room

Nice hotel overall. Staff was excellen!

The front desk was amazing. I had the pleasure of interacting with several of the front desk staff and they were pleasant, helpful and really seemed to like their job. The room was modest in size and did not have a microwave, but it was clean and quiet. Exercises room was adequate and clean.

Exceptional

Beautiful and clean facility n/a

Beautiful and clean facility n/a

Exceptional

Superb

Superb

Great Place To Stay!!

Cxx

Great location to the BofA Stadium, friendly staff and my room was very clean! The gentleman that helped us with the check in was very funny and nice, I think his name was James or John…I would definitely book again!!! The ice machine on the 2nd floor didn’t work

Great location to the BofA Stadium, friendly staff and my room was very clean! The gentleman that helped us with the check in was very funny and nice, I think his name was James or John…I would definitely book again!!! The ice machine on the 2nd floor didn’t work

Was a very nice hotel room. Not sure why parking can't be free and there is a 8.00 charge. It's a nice area.

Love this property. Always clean, breakfast is amazing, staff is welcoming. and quiet.

Room clean, staff pleasant. Breakfast was reasonable. It was not pet friendly. Exercise room smelled moldy.

It was clean and close to what we needed. I didn’t like that I had to pay a $8.00 a day for parking. It said that no where. Also not enough towels at the pool for two days.

Room clean, staff pleasant. Breakfast was reasonable. It was not pet friendly. Exercise room smelled moldy.

It was clean and close to what we needed. I didn’t like that I had to pay a $8.00 a day for parking. It said that no where. Also not enough towels at the pool for two days.

Great clean

Great location, close to Starbucks and food outlets, with a great breakfast included. Free parking.

Friendly staff, good breakfast. I was disappointed that we did not get daily housekeeping

Excellent

Excellent

The room smell like old socks

Location The room smell like old socks

Very good

I love this hotel. It was our second time staying and everything was nice.

The breakfast included yogurt and fresh fruit which was great as I am gluten intolerant. No real gluten free options for bread. Best if they consider a gluten free option for bread.

Staff was polite and friendly. Facility clean and well maintained. Breakfast covered the hot food basics with prepared scrambled eggs and turkey sausage, along with a self-serve waffle maker.

Really sketching around the hotel area wouldn’t stay again

Property and rooms clean and staff was friendly Loved everything.

N/A

Awesome professional staff, clean room and great breakfast. Thank you

Can’t complain. Everything was perfect

Extremely clean (rooms and shared space), very friendly and sincere front desk staff, and great breakfast options provided!

Extremely clean (rooms and shared space), very friendly and sincere front desk staff, and great breakfast options provided!

Comfy bed Noisy at night. Shuttle service couldn’t accommodate us back to airport in the morning, had to uber instead

I loved how the rooms are positioned for more privacy and quiet. The door of the room is far away from the bed so you don't hear the door slam loudly when you're trying to sleep. The bathroom inside the room is very nice, shower has plenty of space. The stairway was not vacuumed. Also, breakfast doesn't have turkey sausage option, only pork sausage.

Front desk manager was extremely cordial and helpful after a very frustrating travel day. The room was very nice and clean. N/A

Staff

Staff

Front desk when we checked in was very pleasant and helpful! I forget her name!

Arrived later in the evening. The manager checked us in quickly which was very much appreciated after. Day of travel. Room was clean. The breakyprovoded was good making our stay very enjoyable.

Arrived later in the evening. The manager checked us in quickly which was very much appreciated after. Day of travel. Room was clean. The breakyprovoded was good making our stay very enjoyable.

We loved , room was cleaned , break fast was good.

Proximity to the airport

bed was very comfortable, room was well sound insulated

The breakfast didn’t have much of a selection

The breakfast didn’t have much of a selection

The hotel manager and staff were very courteous. The up keep and atmosphere of the hotel was great. I would definitely recommend to others as a good source for lodging in Charlotte NC😊

The hotel manager and staff were very courteous. The up keep and atmosphere of the hotel was great. I would definitely recommend to others as a good source for lodging in Charlotte NC😊

Entry way not well marked. Hotel is super clean and staff was pleasant.

Entry way not well marked. Hotel is super clean and staff was pleasant.

The bed was so comfortable! You could easily adjust the heat..

I loved breakfast! It was very clean and staff is always friendly. I will always stay there on my trips to Florida! I also love the shower body soap! I just wish there was a bathtub!

Nice hotel

Nice hotel

We were there briefly. Room was clean. Staff was polite

We were there briefly. Room was clean. Staff was polite

Just remodeled several

Just remodeled several

Good

Good

Quiet N/A

Yes

Yes

They charge for a parking permit to park in there parking lot. Next they'll charge to ride the elevator

They charge for a parking permit to park in there parking lot. Next they'll charge to ride the elevator

Great staff !

Great staff !

Yes. The fruit and non-pork options days.

Yes. The fruit and non-pork options days.

Great location! Wine & beer for sale! Patio area with fire pits! Hot chocolate bar! Close to downtown! Shopping & restaurants nearby! Jocks & Jills bar. Shuttle will drop you at a nearby eatery! Everyone is so friendly. Can walk to Panera Bread, Chipotle, and a Wing joint, Starbucks and more! Of course, golden waffles!

Great location! Wine & beer for sale! Patio area with fire pits! Hot chocolate bar! Close to downtown! Shopping & restaurants nearby! Jocks & Jills bar. Shuttle will drop you at a nearby eatery! Everyone is so friendly. Can walk to Panera Bread, Chipotle, and a Wing joint, Starbucks and more! Of course, golden waffles!

Everything was great

Everything was great

I was nervous about this area but it was safe and clean. It was less than 10 minutes to the airport and less than 15 to downtown. The staff were amazing. The room was very clean and very quiet. I would definitely stay here again.

I was nervous about this area but it was safe and clean. It was less than 10 minutes to the airport and less than 15 to downtown. The staff were amazing. The room was very clean and very quiet. I would definitely stay here again.

Staff very friendly, room spotless

Staff very friendly, room spotless

Good location and clean comfortable room The entrance is very awkward. It is a small narrow u-shaped driveway, not well marked. We had to send someone inside to see if we were in the right place. And the next time we came out there was a Hilton van blocking the narrow entrance so no one else could even use it to check in. Crazy.

Great!!

Great!!

Great hospitality, great breakfast, kind, supportive staff, cozy room, and great bathroom!

Great hospitality, great breakfast, kind, supportive staff, cozy room, and great bathroom!

And a fantastic rate thank you and in the morning, they had breakfast.Waiting for me.I can't thank them enough.They were wonderful

And a fantastic rate thank you and in the morning, they had breakfast.Waiting for me.I can't thank them enough.They were wonderful

We enjoyed our stay here, the service was great and the room was clean.

The rooms are very clean. They have breakfast and parking free. It was nice because I was traveling so I get there late and hungry and I was able to walk through many options of restaurants.

The rooms are very clean. They have breakfast and parking free. It was nice because I was traveling so I get there late and hungry and I was able to walk through many options of restaurants.

Clean rooms and breakfast was good as well.

Clean rooms and breakfast was good as well.

Good experience overall

Good experience overall

The staff at the front desk is so accommodating and pleasant. The breakfast was also good.. the sleeping quarters immaculately, clean and refreshing. Will definitely be a return customer when visiting Charlotte..

The staff at the front desk is so accommodating and pleasant. The breakfast was also good.. the sleeping quarters immaculately, clean and refreshing. Will definitely be a return customer when visiting Charlotte..

Great

Great

Very clean

Very clean

The hotel was definitely nice and comfortable. The people at the service desk had an attitude that made me lower the rating. Well it was the older lady when I checked out. The you g lady with the long nails was very sweet.

The hotel was definitely nice and comfortable. The people at the service desk had an attitude that made me lower the rating. Well it was the older lady when I checked out. The you g lady with the long nails was very sweet.

It was nice but why do we need to pay $8 for parking ?

It was nice but why do we need to pay $8 for parking ?

Nice clean room! Great customer service. I would suggest that the airport shuttle not park in the lane where guests pull up in front of the hotel. They were parked there the entire time we were at the property, and couldn’t use this lane when arriving with luggage or when checking out.

Nice clean room! Great customer service. I would suggest that the airport shuttle not park in the lane where guests pull up in front of the hotel. They were parked there the entire time we were at the property, and couldn’t use this lane when arriving with luggage or when checking out.

A good stay

A good stay

It’s connected to the residence inn but has a separate entrance. Check in was easy. I had a corner room and there were groups coming back from a party in the area (didn’t hear noise or the neighboring rooms at all!). Hotel was clean and staff was great. Definitely will be my go to hotel for when I’m in the area.

It’s connected to the residence inn but has a separate entrance. Check in was easy. I had a corner room and there were groups coming back from a party in the area (didn’t hear noise or the neighboring rooms at all!). Hotel was clean and staff was great. Definitely will be my go to hotel for when I’m in the area.

I’ve had some disappointing experiences elsewhere recently, even with very new hotels. Just poorly painted, dirty corners, obvious lack of care and attention detail and corner cutting. I was really pleased how clean and fresh my room felt here, especially being so near an airport. I didn’t interact much with the rest of the building but the desk staff were friendly and helpful, and the breakfast area was clean and the food was tasty. Elevators and halls were also very clean and nice. I come through Charlotte yearly and would definitely stay here again.

I’ve had some disappointing experiences elsewhere recently, even with very new hotels. Just poorly painted, dirty corners, obvious lack of care and attention detail and corner cutting. I was really pleased how clean and fresh my room felt here, especially being so near an airport. I didn’t interact much with the rest of the building but the desk staff were friendly and helpful, and the breakfast area was clean and the food was tasty. Elevators and halls were also very clean and nice. I come through Charlotte yearly and would definitely stay here again.

Conveniently located near stores

Conveniently located near stores

The bed was comfortable and the shower was amazing. The service was impeccable.

The bed was comfortable and the shower was amazing. The service was impeccable.

Spacious clean room with a service with smile, quality and standard as expected from Marriott brand

Spacious clean room with a service with smile, quality and standard as expected from Marriott brand

Great clean

Great clean

The property was conveniently located, clean and provided easy access

The property was conveniently located, clean and provided easy access

Tiffany at front counter was awesome and very helpful and friendly.

Tiffany at front counter was awesome and very helpful and friendly.

It was a nice stay, the room was nice. We were in an accessible room even though I booked a standard room, but I am assuming that was due to booking late in the day. It was still comfortable.

It was a nice stay, the room was nice. We were in an accessible room even though I booked a standard room, but I am assuming that was due to booking late in the day. It was still comfortable.

Very family friendly stay.

Very family friendly stay.

Great staff! Very friendly and helpful!

Great staff! Very friendly and helpful!

Breakfast was very decent. I slept pretty good. Only negative issue was my bed had a dip in it and kinda hurt my back. Also I was told at the front desk they needed to do a $20 hold but they took $30 off my card instead. I was also unaware there was an $8 parking fee.

Breakfast was very decent. I slept pretty good. Only negative issue was my bed had a dip in it and kinda hurt my back. Also I was told at the front desk they needed to do a $20 hold but they took $30 off my card instead. I was also unaware there was an $8 parking fee.

The check in was easy. The room was spacious and vwry clean. Check out was also very easy. Nice pool as well.

The check in was easy. The room was spacious and vwry clean. Check out was also very easy. Nice pool as well.

Great hotel

Great hotel

I ended up staying multiple days due to illness. Clean, quiet, safe, staff was great. Only complaint is $8/day for parking. Never stayed at a hotel where I've had to pay for parking. Not sure what's up with that.

I ended up staying multiple days due to illness. Clean, quiet, safe, staff was great. Only complaint is $8/day for parking. Never stayed at a hotel where I've had to pay for parking. Not sure what's up with that.

This day was OK. There were dirty towels in the bathroom that were folded for us to use the toilet stool. Continue to run until you jiggle the handle for it to stop. The bed was OK.

This day was OK. There were dirty towels in the bathroom that were folded for us to use the toilet stool. Continue to run until you jiggle the handle for it to stop. The bed was OK.

Staff very friendly and room was comfortable.

Staff very friendly and room was comfortable.

This is the second time I stay at Fairfield airport site and the staff is always the best. I love the new renovation. Thanks for the great stay. Very clean and responsive staff.

This is the second time I stay at Fairfield airport site and the staff is always the best. I love the new renovation. Thanks for the great stay. Very clean and responsive staff.

I really enjoyed my stay. The room was clean and comfortable. The location was about 5 minutes from the airport. It's a great value for the price. I would stay here again.

I really enjoyed my stay. The room was clean and comfortable. The location was about 5 minutes from the airport. It's a great value for the price. I would stay here again.

Friendly staff, very helpful, clean, and surprisingly quiet.

Friendly staff, very helpful, clean, and surprisingly quiet.

Clean and friendly staff

Clean and friendly staff

Staff was very nice. Room was clean, comfortable, and updated.

Staff was very nice. Room was clean, comfortable, and updated.

It was great.

It was great.

This was the best hotel stay for me. The room was clean and the service was amazing. I was able to get an early check in. Now the breakfast was the regular breakfast but it was clean. I do not eat powder eggs or pork so it would be good to have other proteins orher than that I enjoyed my stay. The bed was super comfy. If I’m back in Charlotte this would be where I would stay. It was costly but worth every dollar.

This was the best hotel stay for me. The room was clean and the service was amazing. I was able to get an early check in. Now the breakfast was the regular breakfast but it was clean. I do not eat powder eggs or pork so it would be good to have other proteins orher than that I enjoyed my stay. The bed was super comfy. If I’m back in Charlotte this would be where I would stay. It was costly but worth every dollar.

Staff was lovely. Room so clean! Wonderful. Coming back.

Staff was lovely. Room so clean! Wonderful. Coming back.

Everything was clean and in order…. Very spacious.

Everything was clean and in order…. Very spacious.

Quick overnight stay for a conference!!!

Quick overnight stay for a conference!!!

Very clean. Staff is very friendly

Very clean. Staff is very friendly

I only slept at the hotel because of a cancelled flight The room was large a very clean and modern bathroom with a large shower extremely comfortable bed with nice pillows. I would definitely stay here again.

I only slept at the hotel because of a cancelled flight The room was large a very clean and modern bathroom with a large shower extremely comfortable bed with nice pillows. I would definitely stay here again.

Last min booking, worked out great. Very clean

Last min booking, worked out great. Very clean

This property was undergoing construction for remodeling, which I feel should have been mentioned before booking, so that I could choose if I wanted to stay or not. We were placed on the floor where the construction was going on. Also, the bathroom door in the room would not close. We were not offered any kind of discount or anything for any of this.

This property was undergoing construction for remodeling, which I feel should have been mentioned before booking, so that I could choose if I wanted to stay or not. We were placed on the floor where the construction was going on. Also, the bathroom door in the room would not close. We were not offered any kind of discount or anything for any of this.

The manager was very polite and helpful. He walked me through adding the Marriott Bonvoy app and told me about places in the area.

The manager was very polite and helpful. He walked me through adding the Marriott Bonvoy app and told me about places in the area.

Great place to stay if flying. Front desk people were exceptionally nice and helpful.

Great place to stay if flying. Front desk people were exceptionally nice and helpful.

It was nice clean and roomy

It was nice clean and roomy

The stay overall was nice but we were charged for parking. You all stated that parking was free but it’s not! The hotel stated that you all need to update your website about parking because there is a charge. The breakfast wasn’t that good. No meat for breakfast. Fairfield Inn must do better about the breakfast.

The stay overall was nice but we were charged for parking. You all stated that parking was free but it’s not! The hotel stated that you all need to update your website about parking because there is a charge. The breakfast wasn’t that good. No meat for breakfast. Fairfield Inn must do better about the breakfast.

Loved my stay as we were heading stopping thru to St. Thomas VI.

Loved my stay as we were heading stopping thru to St. Thomas VI.

Would def stay again!

Would def stay again!

I always enjoy my stay at Fairfield.

I always enjoy my stay at Fairfield.

Large, clean and modern rooms in this hotel. Their shuttle service to the airport makes it easy flying in and out of Charlotte.

Large, clean and modern rooms in this hotel. Their shuttle service to the airport makes it easy flying in and out of Charlotte.

Everything was great!

Everything was great!

Close to the airport. Free shuttle to airport is super awesome.

Close to the airport. Free shuttle to airport is super awesome.

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.

Dated and dank. Great customer service !!

Dated and dank. Great customer service !!

Nice room very clean

Nice room very clean

Friendly staff, easy check in, quiet and clean room. Breakfast was good.

Friendly staff, easy check in, quiet and clean room. Breakfast was good.

Perfect customer service and an amazing stay!!!!

Perfect customer service and an amazing stay!!!!

Good experience

Good experience

Clean and comfortable

Clean and comfortable

A little hidden, nice place.

A little hidden, nice place.

It was really average. There was poop stains on the toilet seat in our room and I went and informed the front desk staff and she gave me 2 free drinks and a pack of cookies from the convenient area.

It was really average. There was poop stains on the toilet seat in our room and I went and informed the front desk staff and she gave me 2 free drinks and a pack of cookies from the convenient area.

Fairfield Inn is very nice. Lobby is very attractive and the rooms are very comfortable. There is plenty of parking and this hotel is near Charlotte airport.

Fairfield Inn is very nice. Lobby is very attractive and the rooms are very comfortable. There is plenty of parking and this hotel is near Charlotte airport.

I stayed for a week and loved it, I was booking day to day so ended up staying in different rooms each day. They all met my expectations! Rooms are pretty spacious and very clean. I love the social area too, they have a fireplace and great outdoor furniture to hang out, the swimming was great too. I loved the free breakfast, cage free eggs and a great oatmeal bar, they change it up a bit daily, each day was great. The breakfast staff are on top of their game.

I stayed for a week and loved it, I was booking day to day so ended up staying in different rooms each day. They all met my expectations! Rooms are pretty spacious and very clean. I love the social area too, they have a fireplace and great outdoor furniture to hang out, the swimming was great too. I loved the free breakfast, cage free eggs and a great oatmeal bar, they change it up a bit daily, each day was great. The breakfast staff are on top of their game.

It was a nice place to spend the night. The bed was a little too soft for me and their pillows but everything else was great.

N/a

- The room window does not have curtains to cover completely, hence morning could be bright and early. - Lobby does not have tea coffee service beyond breakfast hours - Convenient location for morning walks since its close to few city parks, green and serene - Conveniently located next to Chipotle and Panera where you could walk to buy a meal - Bar and restaurant Jocks and Jill is a five minute walk

- Staff was friendly - Cheaper than other hotels in the area - Water pressure was good - Free breakfast Cons: - Entered room to find a huge beatle on the ceiling - Room and sheets were old and stained - Light in the bathroom flickered nonstop which gave me a headache - I could hear the TV from the room across the hall from me - Breakfast was not very good

Ok

Great hotel, but do not walk around the property after 10 PM

I was expecting the property to be less dated than it was. It was overall clean, but a little dated, worn. The breakfast had good options and was great. The shuttle driver was very kind. The front desk check-in staff was a little gruff but overall we had a good stay.

Bed was so comfy and staff was friendly and helpful.. very rare these days.

Very helpful & kind staff!

Mattress could have been better.

I didn’t stay at this property due to its location

Newer property in a good location

An extremely clean and comfortable stay. The staff was friendly and helpful. Breakfast was great. We will stay here again.

This hotel was so quiet. Although close to the airport we didn’t hear the planes or other guests it was a big clean room and the staff was so nice.

The check in and check out staff, housekeeping were all so very kind and helpful. The facility was very clean. Would definitely stay again

Exceptionally clean and is an ideal location to recuperate from all the hustle and bustle of daily activities.

The staff has been over the top friendly and provide great customer service.

The staff was rude. The smoking gauntlet you had to walk through to get to the main door. Gross!

The room smells , breakfast very poor, AC not working properly

Staff was super friedly and helpful.

The night of the 29th of august we had a similar experience with travel and couldn’t get out until the next day. I knew exactly which hotel to stay in for the night. I will continue to return. Thanks for the amazing customer service

Very nice and friendly staff. Nice, updated rooms and great pool.

Safe

It was very good, clean, safe location and good staff.

The hotel was very clean and modern. The staff were proficient and friendly. I will stay here again in the future.

Great time...love the shower!!

Not sure how a hotel with extremely musty rooms, where bathroom doors don't close, where rooms are dingy and not well maintained, and where bed skirts have white powdery stains can have 10/10 reviews. Maybe we just got the Hunter Biden suite, but can tell you one thing, we won't be staying at a Fairfield Inn ever again!

Great place to stay

I had never been to North Carolina, so I wanted a hotel near the airport. Everything went well

Desk attendant Coconut very helpful & congenial. Facility well kept & convenient to CLT. Unfortunately shuttle to airport did not leave in time to use & consequently we were unable to eat at hotel due to opening time.

The hotel was clean and in very good condition. The staff was helpful and professional during our stay.

Only thing we had a problem with was finding the correct door for the lobby since there was no sign for it and the other half of the building was another hotel by Marriot that had a clear lobby entrance that we thought at first maybe the right entrance but was not. Everything else was perfect!

Beautiful surroundings and wonderful restaurants within 10 minutes.

The staff and room and hotel inside and out were awesome. The outside deck with the sitting are had food on the cushions and napkins on the floors.

We ended up here because of missing a flight connection by mere minutes so we were not in the best of moods (curse you, American Airlines!). But by holding the last airport shuttle run for us, and offering us a late checkout time the next day (not to mention the yummy free breakfast the next morning), the staff at this Fairfield Inn made the stressful time much more bearable. So glad we chose this place!

He is the face I would want representing my company. Thank you Daniel for your hospitality!!

Helpful staff

Breakfast was just ok. Not spectacular but good enough to get a meal before my flight. The breakfast staff worked hard to replace items that were running low. Would definitely stay again! I appreciate the high standards at your hotel!

Very clean and property was nice