Drury Inn & Suites Charlotte Northlake

Very good

Exceptional

Very clean! We were impressed by everything.

Clean,friendly staff, great breakfast N/A

Love that it was by the mall easy to get too. Maybe serve breakfast till 10 for late sleepers :)

Exceptional

Superb

Nighttime front desk was friendly. Will definitely be back and recommend.

Superb

Exceptional

Loved it

Very good

Pool closed

Arrived almost at midnight for a quick stay, but the staff was great and the room was perfect. Kids didn’t get the chance to use the pool, but the restaurant was popping at 11:45p. Would recommend to anyone staying in the area.

Room and hotel was clean, but could use some updating. Bed was a little hard for my liking.

The most comfortable stay I’ve had in a hotel. I book here every trip to Florida and from Florida. Very happy here. Only thing I don’t like was being on 4th floor.

Very nice 1st time staying there Nothing

Location was convenient. The food was very well made &tasty. It was roomy & employees were pleasant & helpful.

Nothing

Location was convenient. The food was very well made &tasty. It was roomy & employees were pleasant & helpful.

Free breakfast and “dinner”, conveniently located

NA

Like everything about this place will be back

Exceptional

Superb

Good stay overall.

Exceptional

This property is always a hit There is nothing we didn’t like

This property is always a hit There is nothing we didn’t like

There was smell.in the room.from.carpet being dirty and musty and needs better cleaning of bathrooms and room had a bad odor for the entire stay

Rooms was clean and staff was helpful

5.30-7.00 kickback snacks - no need to look for a dinner elsewhere, one shot of wine included, clean room with all necessary amenities, friendly staff Dangerous location. Unsafe environment. I was advised now to go anywhere alone or by foot even to the mall across the street

Superb

Superb

Honestly, EVERYTHING

It was a great place to stay.

What made it more frustrating was that the manager never followed back up with us regarding the situation. We were understanding and tried to work with the staff, but communication afterward was lacking. On top of that, there was also an incident involving Howard that added even more stress to the stay, he was very rude and unprofessional. Overall, for the price paid during race weekend, the experience did not match expectations and it unfortunately took away from what was supposed to be a fun trip.

The room had a microwave and mini fridge. They offer free breakfast and dinner options. Love that they have a hot tub. The staff were all wonderful! How hard it was to enjoy the pool/hot tub, because it was so many people and the pool is a little small

The facility is always clean with a pleasant and welcoming staff

The facility is always clean with a pleasant and welcoming staff

Need a lil more different stuff for breakfast The pool was open... The room was spacious

Superb

Need a lil more different stuff for breakfast The pool was open... The room was spacious

Exceptional

The room had a microwave and mini fridge. They offer free breakfast and dinner options. Love that they have a hot tub. The staff were all wonderful! How hard it was to enjoy the pool/hot tub, because it was so many people and the pool is a little small

Superb

My stay at Drury was great! The room is very spacious and clean. Very accommodating. The staff are very friendly and welcoming.

Rooms and common area were clean and well maintained. The kickback was an added bonus. The pool is pretty small which was disappointing because it was so busy and we weren't able to enjoy it

Very good

Superb

This was a nice hotel, bed was super comfortable!

Great hot food at both breakfast and kick back. Staff did a great job keeping up. Keeping things full and clean. You could hear traffic from 75

Exceptional

Nice hotel. We stayed one night while passing through. Like the popcorn, the kickback and the breakfast. A perfect stop when on the road traveling. This is the second time we’ve stayed here. Love the addition of the kitchen and bar that’s in there now. Nice to have something besides the kickback and with longer hours. Great cocktails & food in the bar. Our bartender Emma was fantastic! Will be our go to stop for us when traveling thru that area.

Wonderful hotel and staff

Exceptional

Honestly I heard that this hotel was nice but I didn't expect to like this hotel as much as I did. I been to hotels where you get complimentary breakfast but to get complimentary breakfast and dinner is mind blowing. Also you get 2 complimentary alcohol drinks a day for your stay. The staff was nice and it was very clean.

It ended up being a wonderful stay me and my girls really enjoyed pool and jacuzzi. The breakfast was good and some staff was very helpful and friendly. The kickback was also great and it was nice to sit and eat with my children for a change we are always on the go and dont get to always sit at a table and eat.

This is an excellent place to from the manager to the restaurant employees.. everyone was so accommodating, friendly and helpful. Will stay here many more times...thank you to Curtis also for his politeness. Keep up the excellent work!

Exceptional

Everything was better than expected. We stayed here last year and this excellent hotel is doing everything right to meet client satisfaction. The welcome was warm and accommodating. The room was the cleanest and quietest of all the road overnights we have experienced. Breakfast was outstanding, with continual refreshing of the eggs and bacon. From maid service, to front desk and restaurant hostess the staff constantly checked to see if we were satisfied. Two thumbs up!

Convenient to shopping, attractions and restaurants. Polite friendly staff. Clean rooms and facility. Wonderful continental breakfast and evening adult beverages.

Exceptional

Absolutely love this hotel. Drury Inn is never a disappointment.

I always have a good stay with Drury. The staff is always awesome, food is always good, and Drury hotels always have a clean and safe environment. My favorite hotel, hands down.

Great

The staff throughout the hotel were amazing

The great free meals and free drinks

Very good

The breakfast was great the evening kickback with two drinks per adult was additional along with a full dinner this is my go to place you get a bang for your book

Nice clean place but the beds are terrible

Breakfast and dinner All those dogs that were there

Breakfast wasn't all that great but I still recommend this facility

Yes

Always nice to stay here . The staff is the best around

Very good

The staff were wonderful. Check-in a breeze. Room was a good value - no complaints. Pool area was super crowded, but was a nice area. We actually ended up eating crab legs by the outdoor pool. Dinner was free if you wanted that - it actually looked good, just not what we wanted for the night. Nothing

Exceptional

Friendly staff! Very clean and decent breakfast. There was nothing I didn't like. Oh the coffee was a bit strong! But hey! Enough creamer helps that!

Good

Handy on/off location. Clean and comfortable. Very friendly staff. Not much

Clean room, warm breakfast and finger food dinner included

Breakfast was great, evening food was great. Love the pool

The room was very clean and comfortable. The bathroom floor was a sticky vut it could be from the mopping. I will definitely stay here again.

Everyone was so friendly and welcoming, and the place was very clean and near.

Room was very spacious and comfortable

Would hands down stay again. Lots of restaurants close. Great amenities

Exceptional

Good

Always a wonderful stay each and every time

No, perfect

Very good

Exceptional

Exceptional

First, I loved the location. No beggars or meth heads hanging around. The staff was so friendly it scared me lol

Nice and efficient staff very helpful and went above and beyond.

Exceptional

It was very convenient and offered two meals Staff seems to interact with the people that they know or each other.

Exceptional

This was another great stay at Drury Inn! The location is awesome, close to restaurants and shopping and just minutes away from Center City Charlotte. The breakfast and dinner buffet options were wonderful to have when we had time to stop in. When we came in late, it was great to have the onsite restaurant available. We will definitely stay again!

Convenient to the expressway. Could have breakfast start at 6:00 am on Saturday and Sunday.

Bad

Clean, near everything we needed, nice size room

The room was clean and there was a lot of space. The staff was very friendly and helpful. Enjoyed the evening kick start and breakfast. Highly recommend!!

It was amazing that they had dinner, drinks, breakfast, and snack snacks all included The first night we stayed there somebody before us obviously had an accident. The bed smelt like pee, so my daughter and I slept on one bed together. When we told the staff in the morning, they were very apologetic.

Spacious, very clean rooms.

Good location

Clean room and staff was very warm, friendly and accommodating, even when I had to do a ridiculously late check-in due to road travel issues.

Free breakfast and dinner for guests. 2 free drinks per person. Snacks and water available. Restaurant on site. This was a great stay!

Great stay and location for traveling with a pet. The hotel is clean and well maintained. Several restaurants in the area and close to the interstate. A hot breakfast to get you going. I love the free popcorn as an afternoon snack and the happy hour is wonderful. All the staff were very friendly and helpful with any questions I had.

Very nice staff and location. Very clean. Large mall in walking distance.

Room 623 has bed bugs. During our last night stay, we woke up with bed bug bites.

Great and friendly staff. Large room and large bathroom. A little dated but functional. Bed was good. Sheets were a little scratchy but at least they were cotton. Breakfast was nice. It was higher priced than others nearby likely because it had a pool and breakfast and happy hour snacks. We didn’t use any of that so a little pricey for the condition of the room. No body lotion or tea in room.

Me gusto mucho

Everything was amazing! Staff was friendly; food and drinks were great; room was clean and spacious; close to shopping and restaurants. Family friendly and safe area. I will definitely stay at this location again in the future!

Friendly staff. Nice Jacuzzi room. We enjoyed the pool and hot tub area. The free happy hour was a great surprise. Morning breakfast was a delight.

Breakfast was delicious with plenty of offerings.

Great place to stay convenient mall across the street. Staff was good.

The lobby was inviting, the room was clean, the "kick-back" and breakfast were great, the indoor-outdoor pool was perfect, the price was right. We'll always consider Drury properties when available.

The free meals and drinks were a huge plus. Along with the affordability. N/A

Stay was amazing. Room was clean and fresh. Staff was very helpful and friendly.

great breakfast

Good north Charlotte location NA

Staff was terrific, room was amazing, complimentary food and adult beverages- Love staying at Drury!

The breakfast was just ok

The hotel lobby and elevator floors stay very wet in the evenings when people are running in and out of the pool.

Has bed bugs.

The room had no refrigerator, no microwave, and the only option I was given was to put my personal food into the break room of the employee’s lunch area. Also, there was trash in the hallways for over 12 hours, no one moved or cleaned it from the time I checked in, until the time I checked out. It was not a good stay.

Overall good for 1 night, but due to the holiday weekend it was very busy with kids so the pool was not really accessible, even later. Not the hotel's fault and they made sure they had plenty of staff and food during the night reception and breakfast.

They were late checking us in. There was an eye lash stuck to our “clean” towels.

Everything was so nice and comfortable

Everything

Room reaped of urine, upon arriving could not smell because housekeeping had sprayed heavily. I had to sleep with my nose covered

I don't think we have stayed at one we didn't like.. The price is always great especially for what's included.. The breakfast, kick back, and free drinks are ofc my favorite part.. But the pool and hot tub are always the biggest hit for my kids!! The location, cleanliness of the hotel, and the friendly staff are always just the cherry on top.. Why was the deposit at this Drury location $100 on any other location I've ever stayed at was $50

I love the breakfast as well as the manager’s reception. The room was spacious and neat.

The pool was nice. And the service was very good.

The shower water didn't get hot. It stopped at a lukewarm temperature.

Everything Nothing

Yes

We enjoyed the free dinner and drinks. Our kids enjoyed the indoor/outdoor pool!

Nice clean

Evening meal is wonderful, clean, comfortable, great location and great value. It’s a good value~downside was there during spring break and lots of children at the facilities making a mess at meal stations and wet floors from the pool. Open bar and the mall across the parking lot fixed that!

One of the best hotel stays for my family. Great complimentary snacks, pool, breakfast. Very warm and friendly staff.

Dinner is wonderful! Location is perfect. room is clean and comfortable. Can’t think of anything.

The stay was good, especially for the price and accommodations. Will be back. Nothing

The entire staff of the Drury Inn ensured that our family felt welcome. Breakfast and the evening kickback were pleasant and well stocked with outstanding food. Our room was clean and comfortable. Thanks Team Drury! Highly recommend!!

Room was clean and staff was very friendly.

Everything was very neat and clean and the front desk agents were very welcoming and easy to talk to. Our room was very clean and everything worked great. Breakfast was great as well. I would most definitely book here it’s definitely worth the price and experience

They serve hot breakfast bar.This hotel can be updated. It way too many pets allow. Overall it's fine for a decent hotel what's makes this one better that the mall is directly across the parking lot.

Breakfast and social hour were great. Always a wonderful experience with Drury. Thank you.

Great breakfast.

Fresh..tasteful

Breakfast was fresh..parking lot was full but still had spots..staff was very polite

friendly staff, clean rooms ,bar service excellent

Clean room. Nice amenities. Nice gym.

A great hot breakfast with a wide variety of options, and the dinner snacks were a pleasant surprise. The kids thoroughly enjoyed the pool and hot tub. The location is convenient, and the welcome TV added a nice touch.

We have stayed at this location multiple times when we visit Charlotte. We always enjoy our stay.

Great idea having food and drinks in the evening.

Clean room staff friendly and courteous

Great room!

Room was very clean

Room and hotel were very clean. The breakfast and evening food was excellent.

The hotel was clean. There was sufficient parking. I enjoyed the hot tub, I didn’t try the pool. The breakfast was limited, the oatmeal was super watery. They only offered 2% milk! It’s 2026 and people health forward. They only had a daily happy hour kickback with food which is a nice gesture but again the food was mediocre. I guess quality over quantity. Overall it was a good stay. I would revisit and recommend.

pet friendly, clean,and great breakfast

Very pleased with our stay. Hotel is convenient to major highways, staff is very friendly and the room was very clean.

Friendly staff, clean facility, very easy to book & check-in. Limited tv stations (which surprised my hubby) and we didn’t use anything else. Breakfast was decent; no bacon but no one ever has bacon.

The stay was nice until I was put out my room because someone made a mistake about my reservations that was already paid in advance

It was hair left in the tub….. Bathroom wasn’t throughly…. I reported it to the front desk

Upon enteribg the room, it was not clean with noticeable stain on the dresser, bathroom door, and hair where someone had shaved on the shower wall. I cleaned myself, however, housekeeper did lend products and gloves after I asked.

Clean room. Nice staff. Bed was super comfortable

Evening drinks and dinner very appreciated after long day travel. Makes one less thing to worry schedule or added expense.

We loved staying here just for one night! The buffet was great abc so was breakfast the next day! Clean, great staff… well done!

Very Busy

Very clean lobby and room. Staff was very friendly. They have a bar onsite that is open until I believe 11 pm. They have great breakfast and also in the evenings you get 3 free kickback drinks.

The maindoor to the room is difficult to open/close as the door and/or frame are not square. The carpet in the area between the bathroom and bath was damp/wet. For what the room cost, poor value

Amazing as always!

It was clean, staff was wonderfully

The hotel was clean. The staff were friendly and very professional. They offered a free buffet for breakfast and dinner. They also provided two complimentary cocktails. I had a great stay.

The staff is wonderful!!

Great place to stay

Staff was very friendly and helpful. Food was good. Fitness area small but pretty good, had cardio equipment and free weights, indoor and outdoor pool. Restaurant in hotel was pretty good as well as the hotel breakfast.

This location has become unsafe with auto break-ins and propped open doors to enter the building.

Yes

Have policy that if you smoke or vape in room it would cost $250 to clean. Our room smelled of cigarette smoke and chlorine. On site restaurant was nice still nice we arrived late. Breakfast offered many choices. Coffee was so-so.

Have policy that if you smoke or vape in room it would cost $250 to clean. Our room smelled of cigarette smoke and chlorine. On site restaurant was nice still nice we arrived late. Breakfast offered many choices. Coffee was so-so.

More coffee stuff in the room will be nice and more towels and washcloths but other than that we enjoyed our stay

More coffee stuff in the room will be nice and more towels and washcloths but other than that we enjoyed our stay

Wonderful staff. Free happy hour with room was great

Wonderful staff. Free happy hour with room was great

All around great stay!

All around great stay!

Room, food, staff, clean and organized

Room, food, staff, clean and organized

Staff was great. The pool and hot tub were over crowded

Staff was great. The pool and hot tub were over crowded

The security guard was parked in front where I parked my vehicle but didn't see anything. I was told security is there from 10pm to 6am and even the guard stated they usually leave around 5:45 or 5:50 am each morning. With this many incidents happening why this facility don't take vehicle make, model, and tag numbers when checking in. I was not notified of anything about my vehicle until I went to it the next day around 11am and I had parked it the night before around 10:45 pm. The motion sensor camera system is definitely invalid for this area with the amount of crime rate I was informed about within the last 24 hours of my visit.

The security guard was parked in front where I parked my vehicle but didn't see anything. I was told security is there from 10pm to 6am and even the guard stated they usually leave around 5:45 or 5:50 am each morning. With this many incidents happening why this facility don't take vehicle make, model, and tag numbers when checking in. I was not notified of anything about my vehicle until I went to it the next day around 11am and I had parked it the night before around 10:45 pm. The motion sensor camera system is definitely invalid for this area with the amount of crime rate I was informed about within the last 24 hours of my visit.

It was an okay stay, everyone was mostly friendly. I was not too happy with the indoor pool and hotub, it was dirty the water was murky and their was water on everything in there, including eyelashes left on the pool floor that was still there the next morning as well.

It was an okay stay, everyone was mostly friendly. I was not too happy with the indoor pool and hotub, it was dirty the water was murky and their was water on everything in there, including eyelashes left on the pool floor that was still there the next morning as well.

Ok

Ok

Staff was kind, breakfast was good, we liked the pool and layout of our room.

Staff was kind, breakfast was good, we liked the pool and layout of our room.

Great location. Clean and comfortable and quiet room.

Great location. Clean and comfortable and quiet room.

Yes

Yes

Yes

Yes

Yes

Yes

A nice hotel!

A nice hotel!

Comfortable rooms, nice amenities,breakfast and lunch bar. Very kind and polite staff.

Comfortable rooms, nice amenities,breakfast and lunch bar. Very kind and polite staff.

The room was spotless and staff where great will be back soon

Room was clean . Staff was very nice and friendly. In all a nice hotel in a nice area.

Always comfortable stay.

Not what we expected. We have stayed at other Drury Inn’s and this was not the same. We wanted Adjoining rooms and did not get them and we had a 10 month old and it was very noisy. The area around the hotel was not very nice. Also the food sucked and the beds and pillows were extremely old and not comfortable at all. We will definitely not be back. Sad because we picked Drury Inn because of good experiences in the past from other locations

Room was clean... staff was friendly... Given food allergies I could not eat anything but it looked well prepared and reasonably presented. Breakfast was pretty bleak... Meat, Dairy, and Carbs... nothing fresh or balanced to speak of

Clean facilities and friendly staff.

Everything went smoothly. It was wonderful to enjoy the pool and hot tub after a long day of driving.

Staff very friendly rooms very clean overall great day

Nice place

Good

Clean room nd great staff

I only have one complaint. The beds were awful. I stayed 2 times. Each time I had a terrible night sleep on the bed. My husband changed beds with me, but they were both very soft. Everything else was great. Clean room, free dinner and breakfast. Good location.

Amazing

very exceptional

There was an intermittent mechanical noise in the room. I recommend stay away from room 313 and that column in other floors.

Friendliness of all staff we came in contact with.

I knew breakfast was included but was pleasantly surprised that they had a nightly happy hour with free food and drinks (sodas, beer, wine, and cocktails!). We had planned to stay there because it was within walking distance to a mall where we planned to grab dinner but ended up not even needing to because we were full from the happy hour.

Staff was pleasant Room was clean Very quiet evening no kids running the galls

Evth was ok, we stoped by in our way to florida; We d come back again

The stay was great, but I feel the rooms can be updated for the location. Also the breakfast was not appealing and there was children coughing all over the food.

The place was very clean amazing staff.the food was also amazing

So so good! Can’t wait to stay again!

Love Drury especially when I can get a good deal !

Everything was great

Everything was really great. Clean and comfy room. Staff were super friendly and helpful. Breakfast was awesome. Service in the restaurant was lacking a bit but the hotel itself was wonderful!

The room was fine. The problem was someone coming in my room while I was asleep. I had an early flight out of Charlotte the next morning, so I went to sleep around 8. I forgot to lock the inside latch. Some lady came into my room and left immediately. I then locked the inside. After falling back asleep, I was awaken by a knock on the door. It was the receptionist and she was asking my name. Apparently the room got double booked. It was more than an inconvenience as I had trouble falling back to sleep and kind of set the tone for the next day.

It was clean. Staff was kind. Beds are comfy. Food was great.

Ms Styles at the front desk was very nice and extremely professional. Great service! :)

I had a great experience, everything was perfect. The lady who served breakfast was very friendly, as were the reception staff.

Friendly staff, nice evening event

Easy checkin clean rooms great price indoor pool

Staff

Customer Service and room was great

yes

Courteous staff, clean room, and great amenities.

Thanks for a great stay!

Great stay and good value

Cleanliness, friendly staff, nice breakfast, conveniently located

Pool was indoor outdoor and hot tub was nice- great for night before/ morning of football game

Room was clean and nicely appointed. Kick Back "happy hour" food was yummy - hot food was hot, salad fixin's were cold. Lobby staff were wonderfully helpful and friendly. Love that it is located across from the mall for some quick shopping if needed.

Didn't have breakfast

Our stay was so great. The staff was amazing room was great. The complimentary dinner was a big hit. Will definitely stay there again.

Friendly staff. Quiet. Great breakfast and dinner options

The stay was fine. There was a big convention on Friday that made it feel crowded. A bigger dining area would have helped. Other than that, no complaints.

Nice hotel next to a mall with lots of restaurants nearby

Nice, clean and comfortable

Very clean

Great room, close to lots of things. Very nice staff as well.

Very clean room. Comfortable bed and linens. Nice and quiet. Breakfast was good.

Stayed here multiple times. Staff is amazingly friendly. Food is good and everything is convenient. Great value.

Clean rooms, quiet, great amenities

428

Good

The floor in our room was dirty, with black flecks sticking to our feet as we walked across it. Then, as we started to fall asleep, I discovered a bed bug. To their credit, the hotel did refund our money. But we still had to go through all of the bed bug mitigation protocols and find someplace else to stay in the middle of the night (when most hotels were full). It was absolutely awful.

Awesome. Super clean and friendly. Great food!

Did not recognize my Expedia OneKey card, did not attempt to help. At a glance the place looks ok, but it isn’t.

Wonderful

I just sleep we don't use any other area or try breakfast.

Lots of extras and a comfortable room

Great location Great service

Clean room, comfortable beds and great food and drink perks. Everyone should stay at a Drury Inn.

The room was very comfortable and clean

Such a nice, clean hotel with so many nice people that work there! Awesome stay!!

This was just an over night stay. I am very very pleased with this hotel. The hotel was very clean. Service was wonderful. They served free dinner which was not bad. Free breakfast wasn’t bad. And you’re even offered 2 free adult drinks. I thought the free diner and adult drinks were pretty cool. I will definitely book here again !!

Our room was clean, food for breakfast and evening meal was great. We will be back that is for sure.

Nice & spacious in the room but somewhat dusty in certain areas of the room

Clean, comfortable and good quality

The hotel overall was fantastic. I will definitely stay here again. I did have some minor complaints that didn’t ruin my stay, but just a little feedback our room had a weird smell, but I sprayed some Febreze. Also, the hot tub was very foamy. Didn’t look very clean most likely could have been the amount of people staying

Clean well maintained facility, great location, adequate parking, friendly staff.

We stayed here for one night in a pass through and this hotel was lovely. Pool, drinks and snack and breakfast included!! We loved the hospitality we received too from all the staff. We will be back

It was exactly what we hoped for. Enjoyed the Kickback and the Breakfast the most.

very nice

Clean room and entire hotel. Great couples getaway with nearby food options, clean conformable room, amazing 2 meals a day options, wonderful staff at every Drury Inn ( but this one is our family favorite), safety features, what is not to love.

Very busy Hotel but well organized

Everything was great, especially the food offer. The only issue was some sort of insect that crawled on us the first night there. It was killed and no other issues

Great hotel. Great amenities, clean and spacious room. Will come back.

Our initial room was unacceptable but they quickly provided an upgraded room.

large room, very clean and convenient

Clean room, friendly staff, great amenities - we will stay here again when we return to Charlotte!

Clean and easy

Excellent staff, room was excellent, great amenities

Clean. I would stay here again for sure. They had good food. Place was very clean. Service was excellent.

I was surprised about the quality of this place considering it's location. The staff, the accommodations, the amenities, everything. They really know how to treat their guests.

Friendly staff great food

Great property great location

The place was wonderful and the Mall is literally in the same compound as the hotel.

Rooms were very clean, super nice staff

This was the cleanest and well maintained hotel I’ve ever been in my brother recommended them and I was impressed for a change. My only complaint is the parking spaces were very narrow, but I’m sure that’s done deliberately. I am definitely a fan.

Everything was great!

It was a good stay other than the bed was uncomfortable and pillows were to soft so my back hurts other than that it was good

Only thing I didn’t like was parking Their wasn’t any spots open at night , had to park on the curb .

Great service by all employees.

Bed...Pillows...thin comforter

Overall, pretty nice hotel. I did have a slow drain in the sink but other than that, no issues. I would recommend as a hotel choice especially for the price.

Breakfast was pretty good, good variety of food.

Loved the breakfast bar! Great options

Hands down the best hotel I have been to in a long time. Beautiful rooms, clean, friendly staff, and great amenities. Free dinner and breakfast!

Beautiful property. Large nice room.

Nice

Had a fantastic stay at Drury Inn & Suites Charlotte Northlake. The staff was friendly, the room was spotless and comfortable, and everything ran smoothly. Loved the breakfast and the 5pm dinner option that was included. I’d definitely stay here again!

nice

Very clean, and every employee we interacted with was warm, kind, and friendly.

Excellent perfect spot and very accommodating for our last minute booking

My stay was excellent

Great and clean hotel friendly stagg

Lovely! I’m a Drury Inn fan for hotel stay!

The shower didn’t work properly. The lever that you pull up on to convert from water into the tub to the shower is broken, so water goes everywhere. I was able to get water to come out of the shower head, but the lever is broken off and water is shooting all over the place. But, we were able to take showers. The key cards they gave us didn’t work, so we had to go back to the desk and get them to program other key cards.

I really liked this property. It was very clean and the breakfast was amazing. The staff was super nice. It was very convenient to a lot of shopping areas and it was nice and quiet for the most part. It did seem very busy but it had a very elegant restaurant downstairs as well as some room service options and everything else was great. The bed was great, the food was great, the staff was great, the parking was great, and the area and location was very convenient for shopping and other things. So overall, really good stay.

Such a friendly staff! Loved the pool and jacuzzi! Rooms were roomy and beds super comfortable. Excellent stay!

Good

We always enjoy this hotel. We can count on it’s consistency in friendly, clean and relaxing.

First time staying. Pleasantly surprised.

We liked the friendliness and professionalism of the staff. I didn't like the mattress. I was told it was an older property.

Great time and service. Spoke well asked if you needed help locating or given directions.

Cleanliness & dining options

Friendly front desk

Amazing place to stay, service was amazing and the location couldn’t be beat!

Wonderful staff

Might be the best hotel stay we’ve ever encountered! Breakfast was phenomenal, and there’s evening snacks/drinks. The room was comfortable, beautiful, clean. I can’t remember the last time a hotel hallway didn’t stink of pets and cleaner, these hallways were FRESH! The staff was welcoming, and check-in/out was a breeze.

I enjoyed my stay here. Everything and everyone was on point.

Enjoyed my stay. I’d come again. I have no complaints. Thx-A-Billion

Great stay. Clean room, kind workers, comfy bed.

Great one night stay at this hotel. Very quiet. Right off the highway next to the mall. Easy parking in lot and very well light up. Enjoyed breakfast.

Very nice and clean

It was clean and very convenient and good for the price.

N/A

It was great! I loved the room and extra bonus was free dinner and drinks!

Fantastic

I had a great breakfast with homemade waffles and ice on every floor

Excellent experience.

Amazing

We had the best time ever and cher our front desk. Clerk was amazing.

The staff were excellent and very accommodating. Very polite.

Beds were very comfortable. Food options were ok but I do not care for tacos. Staff at dinner and breakfast were super!!!

Convenient location, great staff. Would definitely stay there again. Not to mention their kickback services.

It was a great hotel for my first time experience there and i can say it was injoy .the food was good and i like u get free meals and 2 drinks was excellent. I come and stay here again

The overall stay was great. But, there was only a small face soap offered. I expected a little more, e.g. hand cream.

The stay was nice

Wish the parking lot was bigger. There's only one way in and out the parking lot. Would have liked outside areas for kids.

I enjoyed the entire stay and definitely will rreturn.

Hot breakfast & cocktail hour w/ snacks all of which was complimentary. A nice indoor and outdoor pool and hot tub was relaxing. A very nice in hotel bar that we did not get a chance to check out. Super close parking. And a very clean room. It truly was a great deal. I assume it was the hotel manager even made rounds during cocktail hour to make sure everyone was enjoying themselves. This was a great stay and all around great service.

Close to restaurants and stores

Restaurant on site and pool area I love

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Evening food was good. Breakfast was great.

I can’t say enough about my stay at Drury Inn. The staff were very pleasant. The mall and other stores are in walking distance. The hotel has a lot of perks. I was also able to check in a little early due to a very long drive from out of state. The desk clerk was very friendly and answered all questions. I would highly recommend this hotel.

First time we stayed at Drury Inn. Great staff that goes above and beyond. Free meal and drinks! A very pleasant stay.

Generally a nice property, basic but good service and helpful staff. Only boggle was a towel rail hanging off the wall

Clean and food amazing

Comfortable bed!

Our first stay and it exceeded our expectations expectations. Nico DeGrant the reservation and check-in representative made us feel welcomed and appreciated. She explained everything about the hotel to us. After a long day of travel she was like a warm breathe of energy. Great hotel.

The hotel has a touch of elegance. The way you are treated and respected by the staff makes you feel valued. Personally, I have never frequented a hotel that proviides a breakfast and dinner buffet this ones does. There were other treats as well. This hotel aims to.please. The.cost is very reasonable and well worth every dollar. It is a definite go to establishment.

Pleasant

Stayed overnight on our return trip from Georgia to NJ

It was ok. Some bad guests were screaming at 2 am. There was a basketball clinic event in the area so the place was crowded. Lots of weed smell in the stairwells. Loud in the common areas. Good value.

Exactly what we needed! The staff was so friendly and the facilities were clean and well taken care of. A great value on a wonderful stay!

We drove from Orlando, FL and was running late due to storms and traffic. We called to ask for late arrival and Elaine was very pleasant and has a great sense of humor ☺️ At check in Ms Dixon was very friendly and has a great smile 😁 She explained everything that Drury has to offer it's guests. Everyone was so nice and respectful. What no one knew is that we were there because my only son was getting married! Thank you all for making our stay perfect 😊 We look forward to staying with Drury Inn and Suites again! Thank you for excellent customer service😊

I didn’t understand since I made my reservation weeks in advance why I had to pay for one night before I even got to the hotel because they were over booked or I wouldn’t have a room and they charged my card and it didn’t work so they called me. I have stayed at many hotels and out of the country I never had this happen and it left a bad taste in my mouth.

Nice room, friendly staff, nice amenities.

We checked in close to midnight. The outside parking lot was not as safe as I would like the front door to the hotel was locked and had to ring in to get the service to check in. Obviously the hotel is concerned about the security around the facility.. I would not mind having more security lights out on the parking lot as I have had to empty out my belongings out of my car overnight in order to feel more secure about staying at this location. There’s also a incident security deposit of $50 which I was not aware of until I checked in. The service gentleman told me that it would get refunded if I didn’t have any incidents when I check out the next day, but it should’ve been more transparent about the charge from the start when I signed up the reservations online. This will be my second time staying at this location and I was not aware of the sort of charge the first time last year. Maybe it’s a new thing which I’m not aware of but it was a surprise which I did not appreciate after a long drive and checking in at midnight. More review to come later.

Great hotel

Great stay

Perfect for a quick getaway. Relaxing and mostly clean. Could use more cleaning in hallways as guest leave trash to be picked up, other than the trash not being collected daily, it’s clean.

All staff and amenities are excellent!!

very clean

I love my staying in this hotel. The hospitality was amazing and all the staff and people who was staying was very friendly. It has a big indoor pool connected to the outdoor pool plus a hot tub. Can’t go wrong with free breakfast and free dinner with a drink for adults. The most important thing about everything is that shopping centers are near by. I really recommend

Amazing stay, clean, spacious, comfortable room. So many unexpected extras, breakfast and dinner buffet each day with daily 2 drink offer included. Plus fountain drinks, coffee and fresh popcorn.

I like

Great hotel

Super easy and efficient check-in. Large property but looks very clean and well maintained.

We stay here often and are never disappointed. If i had to give any criticism, it's that the chlorine in the pool area is fairly intolerable and it's very humid. There is an outdoor pool area, which is often excessively crowded. Otherwise, it's a wonderful place to stay!

We stayed at the Drury Inn & Suites over the Memorial Day weekend to attend the Nascar race at Charlotte motor speedway. We stayed at lots of other hotels during our 3 week trip and we particularly found the staff at the Drury Inn & Suites to be SO friendly. They chatted to us in the breakfast room and were genuinly interested in our stay. Rooms were comfortable and big, and the hotel was clean and modern. The added bonus of the Kickback in the evening was great, and plentiful, we managed to attend this twice during our stay. Overall would definitely recommend.

Good hotel

We were pleasantly surprised to see how accommodating this hotel was. We absolutely loved everything about it. We will definitely use this location again.

Great stay!

Great price, breakfast included, excellent location with restaurants and the mall right there...and it is so clean! The check-in staff were super nice and the process was quick. Literally no complaints, and we would stay there again.