Days Inn by Wyndham Charlotte Northlake

Have bugs

Dislike: It’s awful here. There are roaches everywhere. We’ve spotted at least a dozen since we checked in. There’s a dead roach in the picture frame. Roach pods everywhere. Blood spots in bedding. Minimal towels, the ones that are here are full of hair. Used toiletries on the counter. Room smells like gas and it’s SO humid. Only 79 degrees outside. We’re here in an emergency and had a very limited budget, so we couldn’t rebook another location. Would not recommend this place to anyone, ever. Keep scrolling.

Amenities listed were not in the room. No refrigerator no microwave no hair dryer. Lamp shades were not on the lamps they were in the corner of the room on top of a wardrobe. Free grab and go breakfast was not available. It was clean but I would never stay here again.

I prepaid for a king room but when I arrived they didn’t have my room available so they stuck me with two double beds so my 6’4” boyfriend and 5’10” me had to sleep in separate beds which was terrible. The first room they assigned, the key didn’t work so I had to go back to lobby and get another room. That room only had two pillows for two beds. So my boyfriend got one pillow and I got one pillow. There were two refrigerators just randomly sitting in the room broken. No working fridge. We had juices and stuff with nowhere to store them so they went bad. The air conditioning didn’t put out cold air. I couldn’t cancel the room without going through hotels.com and I didn’t have time for all that at 10 pm at night when I’m just trying to get to my room to relax. But this situation has really made me rethink booking with a third party again. There is no recourse when things go wrong. I think I deserve my money back since I didn’t get what I paid for.

This property is old and dirty. We checked in and out in 10 minutes. It is a shame that Expedia have it on their website.

Enjoyed everything about my stay

The shower wouldn't work because the knob to turn it on was ripped off. The door to the bathroom wouldn't close. The door to the room had a hard time closing. I didn't feel safe.

Great

Room was very dirty, smelled of cigarette smoke, sheets were stained and the bathroom was dirty as well. I do not recommend this hotel.

Enjoyed my stay

If you value the safety of your family Don’t say here !

No hot water.

it started at check in,employee was on his phone in dining area took a few minutes for him to get behind counter,,all the while stretching and complaining about his back,got to the non smoking room stunk like weed,had to keep bathroom door shut because smell coming thruogh exhaust vent,bathtub had old bars of soap,on edges ,not cleaned,entire room filthy sheets dirty,worst motel stay ever!

It was dirty and smelled like mold

The heater wasn't working the floors was dirty

Nothing

Exceptional

I didn’t stay they never open the door, nobody as there, I called a hunde of times nobody answered. I tried cancel it. But I I never get answer back. I want my money back. They such irresponsible it took me a lest 20 minute knocking the door, and calling to the phone. I had to move to another one was next to them.

I didn’t stay they never open the door, nobody as there, I called a hunde of times nobody answered. I tried cancel it. But I I never get answer back. I want my money back. They such irresponsible it took me a lest 20 minute knocking the door, and calling to the phone. I had to move to another one was next to them.

The whole stay was very neglectful. The sink leaked. The microwave was not in any shape to use. The plate in the microwave was missing, i did try to use it to heat some water, but the cup i had it in almost burned. The heating unit was so loud that i had to use ear plugs at night to be able to sleep. And this was all in the 2nd room they put us in. The first room was missing a toilet seat and the door to the bathroom was broken. Not loose on the hinges, the door was broken in half. Where i booked the room at had listed that there would be a coofee maker in the room, there was not. The "continental" breakfast was aweful. This stay has made me realize that I never want to stay at a days inn ever again. On top of all of this, they refuse to refund my deposit. I did nothing to the room to make it worse. I brought my own wipes to clean the surfaces when i first got there.

The whole stay was very neglectful. The sink leaked. The microwave was not in any shape to use. The plate in the microwave was missing, i did try to use it to heat some water, but the cup i had it in almost burned. The heating unit was so loud that i had to use ear plugs at night to be able to sleep. And this was all in the 2nd room they put us in. The first room was missing a toilet seat and the door to the bathroom was broken. Not loose on the hinges, the door was broken in half. Where i booked the room at had listed that there would be a coofee maker in the room, there was not. The "continental" breakfast was aweful. This stay has made me realize that I never want to stay at a days inn ever again. On top of all of this, they refuse to refund my deposit. I did nothing to the room to make it worse. I brought my own wipes to clean the surfaces when i first got there.

non-smoking room, smelled like cigarette smoke. There was a broken table, in the room and the heater, which was unplugged, was plugged in, it was louder than a cement mixer, we were given a different room which also smelled of cigarette smoke. I slept in a sleeping bag.

non-smoking room, smelled like cigarette smoke. There was a broken table, in the room and the heater, which was unplugged, was plugged in, it was louder than a cement mixer, we were given a different room which also smelled of cigarette smoke. I slept in a sleeping bag.

Very poor

It was nice I didn’t have no WiFi good connection I move into 3 rooms an still couldn’t connect

Pleasant

Nothing it was nasty mold in the rooms Didn’t like anything about the property I actually didn’t even stay at this hotel

Disappointed an on top of that I never received my $25.00 deposit back! This is sad I had to sleep in this for two days

Nothing , I hated it I didn’t even stay This property is not habitable, it smells like old urine , has black mold in the rooms , the tubs are yellow and they suppose to white,! Everything is nasty and a mess DO NOT BOOK !! Staff rude asf

Convenience to I-85. Refrigerator did not work. Smoking room did not have ashtray & none were available in office. Breakfast options were limited, which was a serious disappointment. Ice machine needed replacement. Facility is close to aging out.

What did I Like? CHECKING OUT!!!! Not sure if I would of made it!! NASTY and not safe 22 year marine vet and I was nervous.... Knufff said..... I slept with all my clothes on....... My clothes are still in the garage. Not toilet seat.. Bugs

What did I Like? CHECKING OUT!!!! Not sure if I would of made it!! NASTY and not safe 22 year marine vet and I was nervous.... Knufff said..... I slept with all my clothes on....... My clothes are still in the garage. Not toilet seat.. Bugs

Nothing Dirty, stank, the tv and the phone didn’t work, the heat blew out air, I had switched rooms twice before I said forget this nasty place, people hanging out watching you and asking you for things! This place is for drug addicts and prostitution.

Nothing Dirty, stank, the tv and the phone didn’t work, the heat blew out air, I had switched rooms twice before I said forget this nasty place, people hanging out watching you and asking you for things! This place is for drug addicts and prostitution.

Enjoyed my stay

Enjoyed my stay

Didn’t like the traffic noise

Didn’t like the traffic noise

Superb

Staff rude rude rude

Staff rude rude rude

Lacking

Lacking

Over the past year, I’ve completed 64 hotel stays, spending approximately $5,500 through Hotels.com and holding Platinum loyalty status. When a duplicate charge occurred for the same stay—paid once through Hotels.com and once directly to the hotel—the resolution process was slow, inconsistent, and lacking clear ownership. Support failed to effectively escalate or resolve a straightforward billing error. Loyalty status should reflect reliability and accountability when issues arise, not just booking volume.

Over the past year, I’ve completed 64 hotel stays, spending approximately $5,500 through Hotels.com and holding Platinum loyalty status. When a duplicate charge occurred for the same stay—paid once through Hotels.com and once directly to the hotel—the resolution process was slow, inconsistent, and lacking clear ownership. Support failed to effectively escalate or resolve a straightforward billing error. Loyalty status should reflect reliability and accountability when issues arise, not just booking volume.

Exceptional

The staff was very kind and helpful to my kids and I. Our room was very clean and my kids and I were very comfortable. Fair pricing and I can't say enough about the staff there. Above and beyond to make our stay as comfortable as possible. I will most definitely stay here again thanks to the kindness the staff gave us after a horrible night at our previous hotel. Thank you Days Inn Staff for being wonderful people. ☺️

The staff was very kind and helpful to my kids and I. Our room was very clean and my kids and I were very comfortable. Fair pricing and I can't say enough about the staff there. Above and beyond to make our stay as comfortable as possible. I will most definitely stay here again thanks to the kindness the staff gave us after a horrible night at our previous hotel. Thank you Days Inn Staff for being wonderful people. ☺️

Superb

Hotel

Hotel

Clean room nice people at the front desk

Clean room nice people at the front desk

Room didn't have proper towels or hands rags water don't drain in shower the security lock was broke

Room didn't have proper towels or hands rags water don't drain in shower the security lock was broke

Nothing , I hated it I didn’t even stay This property is not habitable, it smells like old urine , has black mold in the rooms , the tubs are yellow and they suppose to white,! Everything is nasty and a mess DO NOT BOOK !! Staff rude asf

Very good

Great place to stay

Great place to stay

Absolute horrible experience and safety issues. No working fire alarms; they aren't connected or have batteries. Rude staff and management is hardly ever on property. Stains on the sheets and pillows. Toilet wasn't properly bolted and moves when sat on. I do not recommend even in the worse situation.

Absolute horrible experience and safety issues. No working fire alarms; they aren't connected or have batteries. Rude staff and management is hardly ever on property. Stains on the sheets and pillows. Toilet wasn't properly bolted and moves when sat on. I do not recommend even in the worse situation.

The location had trash all over the outside and food scraps. I had a drink poured on my windsheild during the night and was accosted for money when I got out of my vehicle. The non smoking room smelled like a stale ashetray and the comforter had a cigarette hole burnt in it .not much to like The location had trash all over the outside and food scraps. I had a drink poured on my windsheild during the night and was accosted for money when I got out of my vehicle. The non smoking room smelled like a stale ashetray and the comforter had a cigarette hole burnt in it .not much to like

There was nothing about the facility that would make me ever want to come back. The guy who checked us in was very unprofessional and was hard to understand. The 1st room we was assigned with the King bed I booked was not clean. Someone had been sleeping in the bed , trash in the room, dirty towels and the room reeked of marijuana. People were hanging out in the stairwell and balconies smoking pot and drinking. The 2nd room we were assigned was a little cleaner but the ceiling paint was coming off. The next morning we were woke up by a crackhead banging on our door and we looked out and someone had thrown a bicycle in the back of our truck. Someone setoff the fire alarm as well. Once the crackhead drugie left in front of the door we grabbed our things and ran out the door scared to death.

Sketchy

Sketchy

Enjoyed my stay

Enjoyed my stay

DO NOT STAY HERE!!!!!!! unprofessional and unsanitary.

DO NOT STAY HERE!!!!!!! unprofessional and unsanitary.

Location No available king room

mold all over the room

mold all over the room

mold in the room all over the place.

mold in the room all over the place.

mold

mold

Dead bug, paint peeling off the ceiling, the floor was so sticky that you dared not to walk bare foot. Never stay there again. Only 1 towel for family of 4.

Dead bug, paint peeling off the ceiling, the floor was so sticky that you dared not to walk bare foot. Never stay there again. Only 1 towel for family of 4.

The pillows were dirt

The pillows were dirt

Horrible place! Do not book here unless they clean up the place and get the crime under control in the area. I never stayed after getting keys to two different rooms with broken locks. Wyndham should be ashamed of letting a property association with their brand get this awful.

Horrible place! Do not book here unless they clean up the place and get the crime under control in the area. I never stayed after getting keys to two different rooms with broken locks. Wyndham should be ashamed of letting a property association with their brand get this awful.

Room was ok. It's the lock to the room that needs to be fixed. Plus room have mold and other problems.

Room was ok. It's the lock to the room that needs to be fixed. Plus room have mold and other problems.

No ice machine

Nothing The staff, cleanliness, customer service, unfair treatment.. etc

I could have a smoking room Everything my first room the tv was broke moved me to another room where the toilet was leaking major water every time u flushed the toilet

Excellent hospitality and facilities!

Not much beyond the price, and the extremely helpful desk attendant. She was knowledgeable, professional, and courteous. The rooms were filthy. One room smelled heavily of cigarettes, to the point where my clothes smelled like smoke. The beds were terrible. And the area was rough. A lot of very obvious drug deals going on between the three motels.

The ice machine was not working.

Apon checking in we go to the room and it wasn’t cleaned then waited 2 hours and 2 phone calls later to get moved to a different room. Breakfast was only cereal and yogurt. People outside running back and forth screaming at each other.

Apon checking in we go to the room and it wasn’t cleaned then waited 2 hours and 2 phone calls later to get moved to a different room. Breakfast was only cereal and yogurt. People outside running back and forth screaming at each other.

Horrible be aware u will need $100 deposit and a bank card and horrible hotel no wifi and it stinks

Horrible be aware u will need $100 deposit and a bank card and horrible hotel no wifi and it stinks

There was gunshots both nights we were there. The only good thing was the bed was comfortable.

There was gunshots both nights we were there. The only good thing was the bed was comfortable.

Thumbs down

Thumbs down

Enjoyed everything

Enjoyed everything

Enjoyed my stay

Enjoyed my stay

no refrigerator in room, ice machine broken, overall shabby

no refrigerator in room, ice machine broken, overall shabby

Enjoyed my stay

Enjoyed my stay

Everything was great

Everything was great

The flexibility, sense of urgency and professionalism of the Front Desk Representative. I am truly disappointed that I didn’t catch her name! She truly went above and beyond for me and my guest, even with the given circumstances that she obviously has to deal with, more than likely, on a daily basis! The cost of the room was approximately $115 versus Booking was able to give me an awesome discount for approximately $83. Huge discount for my already tight budget! Also, it would totally be helpful and convenient if you could take tap to pay. I understand the location of your Hotel but we’re approaching 2026 and the average tech savvy person uses those convenient options! Thanks in advance ?

Everything was great

Great place to stay

Great place to stay

Hole in the ceiling, inch gap under the main door, mold on the lampshade

Hole in the ceiling, inch gap under the main door, mold on the lampshade

The woman working the front desk on the evening of 7/25 was the best part of the stay. She said she had been working all day but still had a smile on her face. She was

The woman working the front desk on the evening of 7/25 was the best part of the stay. She said she had been working all day but still had a smile on her face. She was

First room I go in it’s stuffy and hot the ac is broken & when I walk in the restroom water all over the floor tries to call front desk phone doesn’t work. Lady switches are room the ac unit is louder than the tv the mattress covers have stains on them & the toilet constantly runs the shower turns on brown water comes out then goes normal I just let it go because I’m beyond exhausted ur I deserve a refund a discount something for this inconvenience

First room I go in it’s stuffy and hot the ac is broken & when I walk in the restroom water all over the floor tries to call front desk phone doesn’t work. Lady switches are room the ac unit is louder than the tv the mattress covers have stains on them & the toilet constantly runs the shower turns on brown water comes out then goes normal I just let it go because I’m beyond exhausted ur I deserve a refund a discount something for this inconvenience

Leaving Filthy disgusting, cockroaches in room, cheapest pillows and blankets ive ever seen even the walls were filthy. Tiny television bolted into wall. Empty baggies in parking lot. I paid $150 for a room reminiscent of a county jail in a metropolitan area

Nothin My room had mold and my bed didn’t have pillow cases

Wonderful

Wonderful

Lots of holes in walls and ceiling above shower. I came for a medical procedure and was unable to take a shower. It did not work.

Lots of holes in walls and ceiling above shower. I came for a medical procedure and was unable to take a shower. It did not work.

To start with the type of room i reserved was not cleaned and ready. The room i was offered have no tv remote and a unworking fridge. The microwave was non working too. I was also charged a 25.00 fee for check in that was not on my reservation. I wouldn't recommend this place at all.

To start with the type of room i reserved was not cleaned and ready. The room i was offered have no tv remote and a unworking fridge. The microwave was non working too. I was also charged a 25.00 fee for check in that was not on my reservation. I wouldn't recommend this place at all.

several room changes were needed, and she was professional and helpful.

several room changes were needed, and she was professional and helpful.

Don’t like this place

Don’t like this place

They gave me a room an entire family was staying in. Second room had stains all over the bottoms of the bed missing refrigerator and a bad smell. My key was deactivated mid stay and had no way to get in the room . Microwave didn’t work and people were constantly fighting above me. The worst hotel I’ve ever stayed in.

They gave me a room an entire family was staying in. Second room had stains all over the bottoms of the bed missing refrigerator and a bad smell. My key was deactivated mid stay and had no way to get in the room . Microwave didn’t work and people were constantly fighting above me. The worst hotel I’ve ever stayed in.

I loved my stay

I loved my stay

I liked everything about my stay

I liked everything about my stay

The property was nasty. There were cockroaches. There was blood on the floor. It was a bad neighborhood and one of the kids I was with was threatened by someone staying in a room next to them saying he was going to shoot him.

The property was nasty. There were cockroaches. There was blood on the floor. It was a bad neighborhood and one of the kids I was with was threatened by someone staying in a room next to them saying he was going to shoot him.

No towels in the room!

No towels in the room!

I didn’t like it. Thank God my stay was short and I didn’t have to sleep in the bed too long. It was dirty for the most part. Basic things weren’t present, i.e. refrigerator, iron.The young lady that checked me in was great, I wasn’t able to get her name, but I do remember she just moved here from Pennsylvania. The interaction with her is probably the most positive thing I have to say about my stay.

I didn’t like it. Thank God my stay was short and I didn’t have to sleep in the bed too long. It was dirty for the most part. Basic things weren’t present, i.e. refrigerator, iron.The young lady that checked me in was great, I wasn’t able to get her name, but I do remember she just moved here from Pennsylvania. The interaction with her is probably the most positive thing I have to say about my stay.

Should fix your reservation system to reflect that you have no vacancies. Myself and multiple others found themselves without rooms despite having an initial reservation confirmation. The only explanation given was that the system wasn’t picking up on not having rooms available

Should fix your reservation system to reflect that you have no vacancies. Myself and multiple others found themselves without rooms despite having an initial reservation confirmation. The only explanation given was that the system wasn’t picking up on not having rooms available

I walked in the room and all the switches were cracked or broken. There was no refrigerator. It was disgusting. I turned around and walked out and went and got and paid for another hotel room.

I walked in the room and all the switches were cracked or broken. There was no refrigerator. It was disgusting. I turned around and walked out and went and got and paid for another hotel room.

Friendly staff alway a pleasure

Friendly staff alway a pleasure

I liked everything

I liked everything

Was affordable 👌

Was affordable 👌

It was great love and staff are easy to work with fantastic

It was great love and staff are easy to work with fantastic

Super low-key. Laid back n chill vibes. Room was pretty clean. The place itself is a little older but it was remodeled n looks nice. Front desk staff is laid back n nice. Wifi worked decently, better on one side than the other. Housekeeping made sure I had fresh linens daily and didn't bug the crap out of you before 11. Definitely one of my favorite low-key motels in Charlotte.

Super low-key. Laid back n chill vibes. Room was pretty clean. The place itself is a little older but it was remodeled n looks nice. Front desk staff is laid back n nice. Wifi worked decently, better on one side than the other. Housekeeping made sure I had fresh linens daily and didn't bug the crap out of you before 11. Definitely one of my favorite low-key motels in Charlotte.

Pretty run down facility. Needs some refurbishment.

Pretty run down facility. Needs some refurbishment.

The property was clean and easily accessible. I would stay there again.

The property was clean and easily accessible. I would stay there again.

I like convenience to interstate

I like convenience to interstate

Of cigarette burns felt dirty. The staff was very unfriendly at check in.

Of cigarette burns felt dirty. The staff was very unfriendly at check in.

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They advertised they had breakfast; they do not. Also, I checked in early online but then had to do it again when I arrived.

They advertised they had breakfast; they do not. Also, I checked in early online but then had to do it again when I arrived.

I had great experience

I had great experience

My stay was horrible the hotel didn’t have any water the door to the room had a gap at the bottom something can crawl through it

My stay was horrible the hotel didn’t have any water the door to the room had a gap at the bottom something can crawl through it

Even I paid online I had to sleep in the car . BC they canceled. Last minute so I couldn’t get other hotels There were all booked

Even I paid online I had to sleep in the car . BC they canceled. Last minute so I couldn’t get other hotels There were all booked

Room was filthy!!!

Room was filthy!!!

Worse hotel Ever!!!! I booked online and paid, I reach the location after a 10 hour drive, they ended up giving my room to someone else and told me they were sold out. The front desk was rude and gave me a bad attitude. I ended up sleeping in the car, it was late and everyone else was booked. I will never book with Days Inn by Wyndham again!!!

Worse hotel Ever!!!! I booked online and paid, I reach the location after a 10 hour drive, they ended up giving my room to someone else and told me they were sold out. The front desk was rude and gave me a bad attitude. I ended up sleeping in the car, it was late and everyone else was booked. I will never book with Days Inn by Wyndham again!!!

This property was extremely dirty, unclean, and unsafe. The staff was extremely rude, everything was falling apart. Sinks were leaking, showers were leaking, safety locks broken. Terrible. Don’t stay here… Ever!

This property was extremely dirty, unclean, and unsafe. The staff was extremely rude, everything was falling apart. Sinks were leaking, showers were leaking, safety locks broken. Terrible. Don’t stay here… Ever!

The shower had 1 temperature… scalding. The draperies would not shut. Noisy drag racing on the street outside. Very shabby and unkept. The mattress was good.

The shower had 1 temperature… scalding. The draperies would not shut. Noisy drag racing on the street outside. Very shabby and unkept. The mattress was good.

Great place

Great place

Clerk had a bad attitude!

Clerk had a bad attitude!

The beds are hard there was no Kleenex shampoo or conditioner in the rooms and the towels are very small. The room is clean they don't have continental breakfast.

The beds are hard there was no Kleenex shampoo or conditioner in the rooms and the towels are very small. The room is clean they don't have continental breakfast.

Yes a great hotel

Yes a great hotel

Roaches

Roaches

Paid $400 for a room I didn’t get, traveled 17 hours to get there and arrived late. Room was prepaid because I was late, hotels kept my money and charged me another $222 for a no show fee.

Paid $400 for a room I didn’t get, traveled 17 hours to get there and arrived late. Room was prepaid because I was late, hotels kept my money and charged me another $222 for a no show fee.

Not the cleanest. Staff at front was rude. The free continental breakfast wasn't good

Not the cleanest. Staff at front was rude. The free continental breakfast wasn't good

On arrive it looks very run down, once checked into our room it was suppose to be non smoking and it smelled like smoke, i made 2 room reservations and they gave one away before i got there, the room we did get the sink was leaking and the bathroom was a mess, no pillows or a comforter on the bed. Very disappointed

On arrive it looks very run down, once checked into our room it was suppose to be non smoking and it smelled like smoke, i made 2 room reservations and they gave one away before i got there, the room we did get the sink was leaking and the bathroom was a mess, no pillows or a comforter on the bed. Very disappointed

Booked for an emergency as flights were grounded at the airport. Wasn’t expecting a high end hotel, but service was abysmal. The front desk was so cold and rude upon arrival and not much better the next day. Days Inn may be economy class, but this is the bottom of the totem pole as far as condition and service.

Booked for an emergency as flights were grounded at the airport. Wasn’t expecting a high end hotel, but service was abysmal. The front desk was so cold and rude upon arrival and not much better the next day. Days Inn may be economy class, but this is the bottom of the totem pole as far as condition and service.

Please avoid this hotel!

Please avoid this hotel!

Staff quiet and unfriendly at check in. We had two non smoking rooms. They stunk so bad of smoke. The smoke detector was missing, a picture was half burned, the toilet seat was browned and peeling, mirror off the wall sitting on the floor leaning against the wall. Tiny doll size pillows that were lumpy. “Breakfast” was a jug of milk beside stale Raisin Bran. Very dissatisfied

Staff quiet and unfriendly at check in. We had two non smoking rooms. They stunk so bad of smoke. The smoke detector was missing, a picture was half burned, the toilet seat was browned and peeling, mirror off the wall sitting on the floor leaning against the wall. Tiny doll size pillows that were lumpy. “Breakfast” was a jug of milk beside stale Raisin Bran. Very dissatisfied

rooms smelled, paper thin walls, plumbing didn’t work

rooms smelled, paper thin walls, plumbing didn’t work

Smelled of cigarettes and Marijuana. Cigarette burns in room walls and sink. Burn holes in the bed cover

Smelled of cigarettes and Marijuana. Cigarette burns in room walls and sink. Burn holes in the bed cover

Front desk JJ was pleasant and very helpful! I would stay here again.

Front desk JJ was pleasant and very helpful! I would stay here again.

If you don’t mind having crummy floors, beds that were just remade with dirt in them and what ever crumbs were left behind from the previous occupants then this is the place is great. Walked in to trash on the floor and Made the egregious mistake of going barefoot for 2 minutes from the bed to the bathroom and my feet were black on the bottom by the time I got back to the bed. Slept on top of the covers because when I opened up I saw visible dirt in and on the sheets I guess they don’t clean after every guest? Staff was mildly friendly overall just a place to rest if you can lower your standards. Wanted to rate it 0/5 but I apparently can’t go as low as their cleaning quality.

If you don’t mind having crummy floors, beds that were just remade with dirt in them and what ever crumbs were left behind from the previous occupants then this is the place is great. Walked in to trash on the floor and Made the egregious mistake of going barefoot for 2 minutes from the bed to the bathroom and my feet were black on the bottom by the time I got back to the bed. Slept on top of the covers because when I opened up I saw visible dirt in and on the sheets I guess they don’t clean after every guest? Staff was mildly friendly overall just a place to rest if you can lower your standards. Wanted to rate it 0/5 but I apparently can’t go as low as their cleaning quality.

The people that I dealt with were OK I’m not saying that they were bad at people. They were just nonchalant and very strictly straightforward not trying to help, but there was only one young lady with some glasses and she was a really nice girl.

The people that I dealt with were OK I’m not saying that they were bad at people. They were just nonchalant and very strictly straightforward not trying to help, but there was only one young lady with some glasses and she was a really nice girl.

AWFUL, DIRTY, DANGEROUS. RUN - DON'T WALK IN THE OTHER DIRECTION! Check in clerk was fine, bed was (hopefully) clean and comfortable, and other than that this was the filthiest, most godawful motel I've ever stayed at. Sharp, broken tile on bathroom floor threshold, moldy soft spot above shower head, dead bolt did not work, 1/2" gap between door and floor, very dangerous outlets and light switches, and yep - the best yet - COCKROACHES, AND ANTS on the bathroom floor in the middle of the night, and big bugs crawling around on the window curtains. I mean, why wouldn't they come in to a nice, safe environment with a critter freeway right under the room door! The walkways outside are filthy, and the ceiling panels in the elevator were broken and almost falling out. Aesthetically - weird different colored paint spots on walls, and chipped bathtub. We were exhausted after a long day of travel so just grabbed a somewhat reasonably priced motel right off I-77 - and didn't read the reviews. HUGE mistake. If I can muster the energy I will report them to the health department.

AWFUL, DIRTY, DANGEROUS. RUN - DON'T WALK IN THE OTHER DIRECTION! Check in clerk was fine, bed was (hopefully) clean and comfortable, and other than that this was the filthiest, most godawful motel I've ever stayed at. Sharp, broken tile on bathroom floor threshold, moldy soft spot above shower head, dead bolt did not work, 1/2" gap between door and floor, very dangerous outlets and light switches, and yep - the best yet - COCKROACHES, AND ANTS on the bathroom floor in the middle of the night, and big bugs crawling around on the window curtains. I mean, why wouldn't they come in to a nice, safe environment with a critter freeway right under the room door! The walkways outside are filthy, and the ceiling panels in the elevator were broken and almost falling out. Aesthetically - weird different colored paint spots on walls, and chipped bathtub. We were exhausted after a long day of travel so just grabbed a somewhat reasonably priced motel right off I-77 - and didn't read the reviews. HUGE mistake. If I can muster the energy I will report them to the health department.

The police were there upon our arrival delaying our check in time till 4:00 not 3;00 as advertised. No explanation as to reason of their presence. Walls we’re dirty a foot or more high . Pubic hair on toilet lid. Feces spot on toilet lid seat. Air conditioner sounded like a train running through our room when running all night. Thank goodness there was a latch and deadbolt on door , as it didn’t close properly. My wife wanted to jam a chair under door handle to feel more secure. We arrived down for breakfast at 8:30 AM only to find one slice of bread !! No fruit, muffins, nothing. I asked the staff where danish anything other one slice of bread and he said he would get me another piece of bread and I could make a peanut butter sandwich!! He went and got me another slice of bread , that clearly had been in freezer. Coffee was ice cold . Elevator started it had not been inspected since 2020. Since we had to use it to get to our 3rd floor room , it was unnerving. Shouldn’t they have had yearly inspections?? We’ve stayed in Days Inn many times and have never been so disappointed in total experience.

Amazing front desk staff very nice, helpful and knowledgeable as always! Travel frequently for work, and always a delight to stay here It may not be the newest property or swankiest, but functionality and a staff that actually makes the experience personable and enjoyable makes up for the difference and some! Even at 4am when I arrived in town, I was greeted with the same kindness that I would have been earlier in the evening, as this was after the night audit was done so i usually get attitude from most properties, not here! Had great customer service skills and he always strikes up a great conversation! Thanks again!

Very worn down place. Check in is 3pm stated on website get their and he informs me their sign says 4pm. come back at 5 and told we dont take cash very rudely by a different associate, have to go 20 mins out of my way to deposit cash in bank to use card. Finally check in at last minute room is dreary and smells. Not in the best area unfortunately. Then all night all you can hear is others around and non stop sirens. Come to find out when I checked out the next morning they had trouble in the front office. Also when the phone was picked up to be moved over the line had been cut so NO PHONE! Thankful we didn't have an emergency during the night as we didn't know there was no working phone in room.

Enjoyed it

estaba sucia

When we told the person in the counter about it they just said “ok, we will take care of it”, seems like they already know about the problem.

The pool had bags of trash in it. There was windows with OSB board covering them the bath tub had a stain on the bottom of it like it hadn’t been cleaned in months. There were stains on the bedding and bugs crawling under the mattress. Pictures posted on hotels.com are no where near what this roach motel looks like. Definitely not a recommended stay.

The property was dirty, front desk assigned me two rooms that were already occupied. Got water didn't work.

The photos in the advertisement are misleading.

I do not recommend this hotel.

Staff os nasty in the office

close to freeway. dirty with bugs and holes in blanket. outside people walking around asking for cigs.

Nothing

I didn't like that I was lied to about the pool, had to switch rooms bc mine had 2 leaks in the bathroom, very unclean, rude and inattentive staff.

It was horrible. Very dirty and the door conditioner was so loud you couldn't sleep and it was too hot to try to sleep without it. They offered to change rooms but the 2nd room was the same issue. Plus just outside or door was a disgusting used condom. Still never study there again.

Only available hotel I could find on a terrible Charlotte airport travel weekend. A place to sleep and shower, that’s about it. Room was generally clean, but sheets had cigarette burns. Breakfast area is “under construction” but there’s trash and other junk that looks like its been in there for years. Breakfast is coffee, 2 kinds of cereal, and toast. Eating area is filthy. Any port in a storm. If my wife had been with me we would have been looking for another place. I got a few hours of sleep and moved in. Any port in a storm!

We needed a cheap place to stay as out days changed and the place we were at before could not accommodate, with that said you usually get what you pay for. The room was average size the bathroom small, the issue was mostly with the bathroom, the toilet did not flush correctly and each time you flushed it would leak. There was also bugs discovered, called a silverfish, though it was a harmless bug still not something I'd like to wake up too. The staff was friendly no issues with check in, for some reason I was checked out a day early so that caused some issues but they sorted it out quickly.

The whole property was dirty with cigarettes' butts the outside area. The room was a non-smoking but it had a faint smell of cigarette smoke. The attendant when checking in was not very friendly.

The guy working the front desk wasn’t that pleasant he was even sleeping on the job when I had to go back up there. My reservation said there was 4 guest 2 adults and 2 children so I was annoyed when there was only 2 towels and 2 wash cloths and when I went to the front desk to get more they said they didn’t have any. My daughter left her phone and we didn’t realize it until a couple hours later and the lady that let us back in the room to look for it was nice. It was ok for the night

Will never stay here! Better off at a motel 6! Very very dirty, peeling paint, dirty walls, no standard pillows, misleading amenities, nonchalant staff upon check in, not well lit, felt unsafe, looked unsafe, given dirty linen, etc.

Rooms had raoches parking lot had alot of traffic neighbors slammed doors all night

The WiFi was not working.

Everything good except bathroom.

it was quite

Nothing else to say

when I booked the room, the photos shown were not even close to what the property looked like; room was lacking, very poor condition, breadfast was a joke---stale bread and cereal----the whole thing was a disappointment and if I hadn't just driven 12 hrs, I would have gone somewhere else.

Got ready to check in was told by front desk staff that my reservation was cancelled.Called hotels.com to see why I wasn't able to check in was told by hotels.com that somebody would be getting in touch with but never heard from anyone.I would like to get a refund since I didn't stay at this location had to pay for another room at a different location...was very UNSATISFIED

The lobby was still under construction, limited continental breakfast amenities. The room - walls and light switches were dirty with visible grime and smudges. The sheets were yellow from smoke (I requested non-smoking) and had holes in it. I did get clean sheets when I asked.

discrepancies between two managers. night manager gave us a room key because our rooms AC was not working. Said there would be no charge…morning manager then continues to charge me for another room. complete mess and not friendly

Ok

Trashy rooms. Hair found in my bed. Daughter woke up with bites (I'm assuming they had bedbugs).

I especially liked that they removed all the carpet and had very nice vinyl wood looking floors. Made for a very clean look.

It was ok room was like every other room i cannot complain

Disgusting hotel. Dead bugs by the desk, dirty floors, two towels for 5 people, toilet paper holder was hanging off the wall, bathroom was not very clean, door numbers were left of floor of the room. Staff was good. Absolutely nasty.

Nice room and good customer service. Thank you for the last minute reservation.

This property was not worthy of the Days Inn name. It was a dump. Holes in the walls, and so much more. I would have rather slept in my car.

First off, I booked this room from the internet photo which is FALSE! Property is in a questionable part of town. Rooms are disgusting and smell horrible. I slept on a throw on top of covers because I didn't trust (bedbugs) I couldn't rest because of my anxiety of where and who was around me and my vehicle outside. Very sketchy to say the least. Police drive through often. You better roll past this one...

Can't really complain...I paid foe for what I got. Luckily i I was there less than 24 hrs. Nice staff, but it's time for a renovation. Places like this gives Wyndham a bad wrap.

The property is under renovation but it should never have be able to get in to the poor condition it was in. The staff we met were great. The linen was clean and the bed comfortable.

It was as if I was in a boarding house very few accommodations an not much comfort at all

The property is under construction and I wasn't made aware until check in. The shower water went from warm to cold and was either hot or cold.

Its close to my travel to work via carpool and has plenty eateries near by.