Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

The room was quiet The area is very bad and sketchy, the images online were not a good reflection of where we were actually staying, we did not let our teenage kids leave the room, especially after dark. The gas hatch was open as if our gas was siphoned when we got back to our car in the morning. Inside the hotel, our top comforter sheet had black skiffs and was clearly not cleaned, the shower curtain was not clean. The ice machine for the whole hotel wasn’t working. The front desk woman was less than pleasant. Just overall would not recommend to anyone with a family or expecting a nice clean stay.

Exceptional

Superb

I was impressed by this hotel. The prices were really low in comparison to others; however, the amenities were definitely on par with more pricey properties. The breakfast was good, the airport shuttle was swift, and check-in was easy. I’ll stay here again.

Passable

Exceptional

The property is in need of renovations. The ceiling in my shower was moldy.

I didn’t like I had to switch rooms second room was ditty

was charged for an extra stay

Good

Exceptional

Clean property The location by the highway

Location was convenient Understaffed. Pool was not open

Just a basic airport hotel, did the job

The rooms are outdated and also the reception area needs a face lift.. There was no soap in the room. The front desk staff also does shuttle run

Everything. Were very impressed

Everything. Were very impressed

The property comfortable breakfast is ok. How the alarm and sprinklers went off

Nice staff This property needs updates ASAP

This property needs updates ASAP

Booked this hotel for the pool that is listed on the site, I arrive with my children and the pool is closed down and has been. When i asked about a refund of some sort i was told i could get a partial but then told I couldnt receive it because I booked through hotels.com and then nothing after. The side door was unlocked the entire two nights stay and there were people off the street coming in with there pets through the side door and just sitting in the hallway. I felt very unsafe I was a single mother traveling with my 2 young children. Do not recommend.

I think I had bed bugs in my bed and the pool wasn't open I wanted to make me since I stayed there

Very good

Exceptional

Great airport shuttle was so nice! They were all so kind!

The room came with refrigerator and microwave. Had alot of TV channels to choose from. The bed was on slacks and it fell on one side. The AC was not working and it was uncomfortable.

The room came with refrigerator and microwave. Had alot of TV channels to choose from. The bed was on slacks and it fell on one side. The AC was not working and it was uncomfortable.

Superb

They were all so kind!

Good

Check-in and check-out were very easy and fast. I was a bit surprised by the front desk attendants’ reaction when I brought to their attention the fact that one of the four pillows on my bed had blood droplets stains. I only noticed it in the morning but .. before I shaved.It didn’t seem to be too concerning and I did not hear a solid apology. The main thing I heard was that it would be brought to the manager’s attention. This made me wonder if the sheets had been changed on my bed. I must admit that the sheets did look a bit tired and not as crisp as I had experienced them about a week earlier when I stayed at the same hotel. I was also a bit surprised when some staff members I came across in the hallway did not initiate a greeting and did not return my greeting. Overall I enjoyed my stay and would stay again if my travels take me that way again.

Exceptional

Tha facility was old and not well updated. Although it was clean many areas were in poor conditon. The parking lot had horrible holes in the asphalt that were difficult to navigate. The employees were great even though they were obviously understaffed. Twice when I needed the front desk they were gone on a shuttle run to the airport. They returned quickly but it was still inconvenient. Exterior lighting was not in good working order and the exterior door closest to our room could not be opened from the outside. It would not take much to make it a great place again.

The facility was clean. Check in and check out were quick and efficient. Each person I spoke to was kind and attentive. Tha facility was old and not well updated. Although it was clean many areas were in poor conditon. The parking lot had horrible holes in the asphalt that were difficult to navigate. The employees were great even though they were obviously understaffed. Twice when I needed the front desk they were gone on a shuttle run to the airport. They returned quickly but it was still inconvenient. Exterior lighting was not in good working order and the exterior door closest to our room could not be opened from the outside. It would not take much to make it a great place again.

I liked that the property was a few minutes from the church. I didn’t like that one gate was closed and I had to drive around, the ice machine looked like they found it in someone’s dumpster, so I didn’t use it. The iron was horrible, very used and could be replaced.

Very good

Left door hanger to have room cleaned but it didn't get cleaned.

Very good

I liked that the property was a few minutes from the church. I didn’t like that one gate was closed and I had to drive around, the ice machine looked like they found it in someone’s dumpster, so I didn’t use it. The iron was horrible, very used and could be replaced.

Easy check in and check out Left door hanger to have room cleaned but it didn't get cleaned.

Staff was proficient, friendly, answered questions, handled requests promptly. Room was very clean, including bathroom and appliances, the bed was very comfortable. Air conditioner malfunctioned the 2nd night. Staff came twice (they were prompt after I called) but had to move me to another room.

Exceptional

Bedding, clean linens and good AC No amenities, gym is falling apart. Pool closed, bad parking hard to access entrance.

Staff was proficient, friendly, answered questions, handled requests promptly. Room was very clean, including bathroom and appliances, the bed was very comfortable. Air conditioner malfunctioned the 2nd night. Staff came twice (they were prompt after I called) but had to move me to another room.

Bedding, clean linens and good AC No amenities, gym is falling apart. Pool closed, bad parking hard to access entrance.

Came to stay here while I was attending class. Room is very nice, bed very soft. Minor ding on there and not being any soap bars near the sink, and the body wash soap was finished after the first day I was there, but otherwise it was a pleasant stay

It was okay looking, good breakfast It had Bed bugs

It was okay looking, good breakfast It had Bed bugs

Exceptional

I only like the outside seating area I thought I would enjoy my stay but whoever was in the office last night 05/22/2026 was very disrespectful to me because I asked him a question and continued to antagonize me. I thought I would enjoy my stay but whoever was in the office last night 05/22/2026 was very disrespectful to me because I asked him a question and continued to antagonize me. I was rushed to book ( asked if I could use my ps5 while I stayed in my room to the tv and also that I work from home I needed to connect my work computer ) and when I got to hotel the same person who rushed me to book after I realized the WiFi would not connect to the WiFi and when I went back to ask he told me that I needed to use hotspot that the hotel blocks other devices from using the WiFi so I missed work and used all my WiFi data also the guy that was rude lastnight 05/22/2026 let me know every time I try to extend my room a day I will continue everytime to pay a $50 deposit completely disappointed about my stay

There was broken tile one the floor in the entrance to the room. There were blood spots on the pillow cases. The floor was soaked by the AC using in the room. The room only had 2 towels. The shower and bathroom were disgustingly dirty and filthy. Greasy hair was stuck in the head board of the bed. I went to the front desk with the pictures and she said, “I don’t mean to be funny but did you want new pillow cases?” I was given a fitted sheet and no pillow cases. Waited 20 min for coffee and the breakfast to be restocked in the morning.

Very good

There was broken tile one the floor in the entrance to the room. There were blood spots on the pillow cases. The floor was soaked by the AC using in the room. The room only had 2 towels. The shower and bathroom were disgustingly dirty and filthy. Greasy hair was stuck in the head board of the bed. I went to the front desk with the pictures and she said, “I don’t mean to be funny but did you want new pillow cases?” I was given a fitted sheet and no pillow cases. Waited 20 min for coffee and the breakfast to be restocked in the morning.

I only like the outside seating area I thought I would enjoy my stay but whoever was in the office last night 05/22/2026 was very disrespectful to me because I asked him a question and continued to antagonize me. I thought I would enjoy my stay but whoever was in the office last night 05/22/2026 was very disrespectful to me because I asked him a question and continued to antagonize me. I was rushed to book ( asked if I could use my ps5 while I stayed in my room to the tv and also that I work from home I needed to connect my work computer ) and when I got to hotel the same person who rushed me to book after I realized the WiFi would not connect to the WiFi and when I went back to ask he told me that I needed to use hotspot that the hotel blocks other devices from using the WiFi so I missed work and used all my WiFi data also the guy that was rude lastnight 05/22/2026 let me know every time I try to extend my room a day I will continue everytime to pay a $50 deposit completely disappointed about my stay

The shower didn’t work and there were no Kleenex or coffee cups in the room.

I just really like the freedom and the cleanliness and the breakfast that provided everything you can think of and it was just a wonderful relaxing day. Thank you.

Clean, comfortable and convenient for Charlotte airport. WiFi didn't work for Android devices. Staff knew about this but nothing had been done. They said that iPhones didn't have a problem. Very frustrating being out of contact with airline for possible news on flight for return to UK as well as friends and family. This was the only hotel throughout a 3 week holiday that failed to provide a WiFi service for Android. On our one attempt to sample breakfast - there wasn't anything. No plates etc., no fresh ingredients, no staff.

Run down

Near airport & has a shuttle NA

Near airport & has a shuttle NA

Convenient location, ample parking

It’s quite no drama and kid friendly

The shuttle was great, and beds comfortable The AC was loud and broken, the breakfast was poor quality ingredients

The shuttle was great, and beds comfortable The AC was loud and broken, the breakfast was poor quality ingredients

Superb

It’s quite no drama and kid friendly

VERY GOOD LOCATION PROPERTY STAFF VERY FRIENDLY . NEEDS TO BE UPDATED , HALLS NEED REFRESHING AND DOORS TO ENTER CLOSER TO ROOMS BROKEN .

Ok Blinds could not close

Exceptional

Ok Blinds could not close

Fantastic location for early morning flight

Needs remodeling. Breakfast was good.

Very friendly staff N/a

The staff refused to allow me to stay saying my card declined. I showed them proof that the charge had processed on my account. The manager refused to cancel the reservation because it hadn't been 24 hours since I made the reservation online! Do not stay here!!! Crooks The staff refused to allow me to stay saying my card declined. I showed them proof that the charge had processed on my account. The manager refused to cancel the reservation because it hadn't been 24 hours since I made the reservation online! Do not stay here!!! Crooks

Very friendly staff N/a

The manager is to arrogant and she doesn’t want to help The manager is to arrogant and she doesn’t want to help

The manager is to arrogant and she doesn’t want to help The manager is to arrogant and she doesn’t want to help

Great stay!

My room had several issues. 1. It was a presidential suite that 1 bathroom didn't have a know. Itwas not able to be used. The TV remote did not work, I asked front desk for assistance. I was assured they would fix it and they didn't. Breakfast was not good. Hard biscuits. The room had an odor at the door..

Convenient location My room had several issues. 1. It was a presidential suite that 1 bathroom didn't have a know. Itwas not able to be used. The TV remote did not work, I asked front desk for assistance. I was assured they would fix it and they didn't. Breakfast was not good. Hard biscuits. The room had an odor at the door..

Exceptional

Stay away the worst this hotel isn't the cleanest nor the safest the area isn't a safe area specially if you have children while visiting. Guest smoking weed in the parking lot when you first arrive the entrance smells like a whole smoke lounge. The staff isn't helpful rude and disrespectful, manager isn't available to speak to complain about your stay bad decisions I ever made in a hotel stay.

Very outdated. Not the typical Country Inn & Suites I’m used to. Gentlemen at front desk was nice.

The property was nice and clean. A shopping plaza is right across the street, which was very convenient. The staff were friendly and very helpful. Nothing displeased me. Even the breakfast was great.

The front desk lady was very helpful and accommodating

Didn’t say they were taking an extra $50

Luckily the room was clean but not heavily scented. Sheets were clean and had no smell. Bed was very comfortable. Good value for easy access.

The staff did all that they were allowed to do in trying to accommodate us. The location was very convenient to the airport. I had booked and paid for two rooms but when I checked in I was told I only paid for one. The night clerk tried to call the manager a couple of times, but he was not answering, so I ended up paying extra money when I wasn't expecting to. Our friend's room smelled heavily of smoke. Our room had no tv service, so they changed our room.

The room wasn't very clean. Staff were not even present the next morning. No one in the halls, no one at the desk. I could not get a hold of anyone.

Surroundings/ guests, etc seem to be pretty much disturbing. I was not able to check in and am not sure if they gave me a refund.

Staff clean facility very comfortable soft nice pleasant atmosphere

very average room

We stayed one night for a show in Charlotte. It was fine enough for one night, I would t stay more.

After three nights we couldn’t get clean linen or towels until the end of day the ceiling had a whole over shower and it poured while showering the AC smelled like urine and the breakfast was not available our last day. The worst hotel I’ve stayed in.

Staff was great and airport shuttle was right on time (early even). The room needed updating - there was drywall showing through in one fairly large spot.

Great place to stay!! If in the area again will choose this place.

It was a Total disappointment/ disaster Clean your building/ do the maintenance needed. It smells so bad. Mold, wet spots, ceiling drops.

The staff was nice Mattress was very uncomfortable, people were coming in and out of side door all night and the door would slam shut, that door was on the other side of the wall from my room

Easy park and stay for a week! Front desk staff was excellent! Didn’t have to wait long for the shuttle.

Property just worn down

Room was very clean. Staff was nice but not overly helpful. Only minor issue was attempting to purchase snacks and was told cash only due to broken card reader but had used credit card at check in. Didn’t have cash so I had to put everything back. Would have been great to have had a sign up stating cash only.

I just absolutely love this place. And if discussion it's awesome

Clean room. Friendly staff. Close to a lot of amenities

Bed not comfortable 2nd floor

The WiFi sucked and the tvs were not connected to the WiFi

I left on Sunday morning, I stood for over twenty minutes at the front desk to check out a day early but no one came to help. Very unfortunate

All as expected. Will stay again

The air conditioner was great. Parking was great closer to my room and I had a clean room. I just wish the pool was clean and open it would have been a very good vacation..

I checked in on Friday, April 17, 2026. When I got to my room, room 103, I found that the television wouldn’t come on and there was what appeared to be a hole in the chair in the room. The staff came and fixed the television. Later that night when I went to bed I discovered the mattress had a divot in it causing the mattress to be slanted. Sleep was uncomfortable. I asked staff for another room on Saturday and was told the hotel was full. Later I went to the ice machine and it was disgusting. It looked filthy and there was no way I would use it.

Our room didn't have toilet paper or towels, you could not adjust the air conditioning unit, the shower head was partially broken and spraying sideways, and the hot and cold water were switched directionally in the shower. The hotel was generally shabby. But the staff were nice and helpful.

Anything you asked the front desk about, was immediately followed by I need to ask a manager. That is if you could find someone working the front desk, as they were also responsible for the shuttle runs between the airport and hotel. Breakfast was not stocked. There was no fridge in our room, so they took one from another room and then all of our stuff froze. When taking a shower, the water ran right out of the tub and flooded the bathroom floor. They wanted to charge us an extra towel fee. It has been between 80 and 90 for a few weeks and the pool was not opened. No answer as to why or when it would be opened. Will not be returning!

Prostitution going on in the back lot.

Left before Breakfast, so do not know. Airport Shuttle, hourly does not make sense, also not sure whether this is advertised while booking. Maybe You all could a deal with lyft or uber to provide rides for a reasonable charge ($10, oneway), and get rid of your shuttle all together? but let customers know about this discounted charge

Just stayed the night on a road trip south. It was acceptable.

No bathtub. Not all outlets worked.

Friendly staff

The room was cozy despite the beds being a little stiff. The beds were a little stiff but not too bad. But thats also a sleep preference not the hotels fault.

Me quedé dos días, me cobraron el mismo día, el dinero salió se vio reflejado el mismo día en mi cuenta y tres días después volvieron a sacar la misma cantidad de mi cuenta, y todavía no sé qué está pasando

Trashbin was so full with breakfast plates, etc. that it was impossible to clean up ones breakfast. Tables were not wiped down when i arrived, nor when I left. The eggs were not warm enough to feel one had a hot breakfast. The room was clean. It was fairly quiet throughout the stay. What stood out as a positive was the front desk staff!!!

Easy to get on the interstate Traffic

Under staffed ! Saturday night and 1 girl working the desk and driving customers to the airport is ridiculous ! Waited in the lobby 45 minutes before getting my room.

The strong smell of marijuana as soon as I walked in the building. There was loud noise in the hallway. The rooms need a bit of an upgrade.

The location The parking lot leading up to the hotel, the fact that they took my towels from my room at 10 AM while I was out of the room and didn't bring new towels until after calling five times for towels. I didn't get new towels until 3 PM because I was told that they had to wash and do the laundry so they should invest in more towels for the hotel. I got locked out of my room because the battery on the door stopped working. The hotel floors are dirty. The staff seems overworked and underpaid. And breakfast should last till 10 AM.

The room smelled like cigarette smoke. The AC made noises the whole time it came on. Was usable to sleep because whom ever was over top of me none stop stomping and running on top of dropping stuff.

Perfect for one night

It was clean. Price was great. The bed wasn’t very comfortable though! All in all, good! Bed was very uncomfortable

Location from the airport very close and the bed was comfortable.

Everything about the stay was fine. Air-conditioning was nice and cold. Parking lot was a little sketchy, but I wasn’t concerned.

Great place for the price. Everything was clean and the staff was friendly. However, we ordered a crib/pack n play and never got one. I even called the day of to make sure that we were all set, but, once we arrived, there was no crib. The staff had no idea how to get a crib. Usually housekeeping has to get cribs and set them up which is why I called just after noon so that housekeeping would be there to put the crib in the room. This happens at a lot of hotels so make sure you really check because now that leaves a baby in an unsafe sleep situation. I wish more hotels would take that seriously.

I always count on the quality of the Country Inn & Suites, and the room was fine and clean. The location of this hotel behind closed/run down buildings with car sized potholes makes it immediately concerning; which I see now why the rates are low for this chain; its location. I felt safe in the room, but not in the area.

It’s clean and quiet this place is our go to. I didn’t like the fact that my wife came in from smoking cigarettes and she put a cigarette out and put it back inside the pack which makes the cigarette smell very strong. They stated that they smelled smoke and put us out the room. That was the most frustrating thing ever.

Nothing Nothing

The staff were all friendly and nice. Everyone spoke when walking by. Breakfast was good. My room specifically I feel was not clean enough. Someone toothbrush was left in the bath tub and there was a towel that was not from the hotel hanging on the back of bathroom door

The room was ok for the price. The staff very friendly. The hotel definitely need some upgrades but overall the stay was good

Looking for a quiet,clean room that won't break the bank? This one's it. Minimum hassle, friendly staff and a great rate ? I'll be back soon.

Yes

Nothing - I paid and was not even let in. I got scammed Everything is old and damaged. The reception have to be the worst

The cleaning and service was too notch and I'd definitely recommend it to a friend.

El cuarto fatal. A la 1 a.m se escuchaban gritos risas los portazos afuera de los cuartos podemos escuchar hasta la gente que iba por el hielo fue una noche que dormimos muy mal. Al día siguiente pedimos cambio de habitación y el gerente nos dijo que no se podía ya que no tenía personal para limpiar los cuartos y que no podía hacer nada al respecto a pesar de que le explicamos toda nuestra situación. Nos dijo que no iba a volver a pasar pero ni siquiera pudo pedirnos una disculpa. Le pedimos que por lo menos si podrían hacernos el cuarto para llegar y poder descansar en un cuarto limpio y a gusto y dijo que no que la limpieza se hacía cada tercer día le dijimos que por lo menos hiciera lo posible que ya habíamos tenido una muy mala noche que nos hiciera el favor y dijo que lo único que se podía era que nos dieran toallas y fue todo. Nos molestamos mucho pues lo que intentamos era descansar dos noches y no pudimos hacerlo la siguiente noche aunque prometió que iba a estar más tranquila la experiencia fue la misma se escuchaban todas las puertas cerrándose la gente azotando la puerta de entrada la máquina de hielo en fin fue una estancia muy desagradable.

The property was short staffed with no one able to pick us up from the airport upon arrival. One main reasons I went with an airport hotel is I did not want to deal with a rental car at midnight. The person I spoke to on the phone said they had no idea when someone would be able to pick us up. After rearranging my rental car I was going to pick up the next day, I drove myself to the property, I learned that a customer was answering the phone. No one from the property tried to explain or even apologize for the shuttle service not working and why a customer was answering the phone. As a woman traveling with my teenage daughter, I won't be returning to the property. The breakfast was only from 7am-9am on a Sunday and very little that was not a carb. The bed was comfortable.

Poor housekeeping. Toilet did work properly and I was told they would give me a plunger and I had to unclog the toilet . Room was cleaned for two days not even fresh towels or trash removed.

Nice outdoor pool, good breakfast

Room is not very clean. Stuff is okay. Parking easy. AC is good.

I could tell this was an older property that had been remodel. While most items looked good. My bathroom light did not work. It had old popcorn ceiling. While i took a shower ( in the dark) the tub made lots of noise when i moved around. And the But the staff were very nice and helpful.

The parking wasn't too bad. The Room was clean and the aircondition certainly worked well.

I will stay their again.

Stayed there overnight for a layover. Room was clean and quiet and staff were friendly and helpful.

Staff are nice the hotel is not clean and outdated

Would not recommend!

The room was very nice and clean. Very comfy bed. The only complaint I have was the "buffet breakfast " it lacked at to be desired. Not much of a buffet!

Staff was polite, beds comfortable, convenient shuttle to the airport

Everything was terrible

Rooms were musty and old. Would not stay again.

Very kind and hard working staff. Great experience with the airport shuttle picking me up and taking me back to the airport.

Terrible property. Have pictures. Shower didn't work. I wish icould get money back

Shuttle service is limited and expect to take a Uber during the morning rush. Breakfast was very limited and started setting up at 7am.

Very very dirty. Holes in the wall.

Good stay stag helpful

This was by far one of the worst places we’ve stayed. The place reeked of weed and what smelled like mold in our room. Carpet was tore up, beds felt like sleeping on the ground, horrible breakfast and not very friendly staff.

If you would like to use washer/dryer make sure you have quarters. No business center. Front Staff was very helpful and friendly, but Housekeeping had a bit of an attitude problem. Room was decent and clean.

The hotel is not kept up well, the hotel is quite dirty and smells musty and like cigarettes. Carpets in my room were covered in gross sticky spots. Complimentary 7AM breakfast was not ready before I had to leave for my flight at 7:30.

Front desk worker was extremely rude. He didn’t seem to know what he was doing and when I questioned it, it devolved into a shouting match and him screaming at me. Room door deadbolt would not work. Shower was difficult to operate.

This is an older property, but room was comfortable and clean. Overall in reasonable shape; hallway carpet shows wear. Breakfast was lacking on some details: no butter for waffles or toast, no knives to cut food, brown instead of cream gravey for biscuits, no fruit on 2nd morning of stay. Very convenient to airport.

Country Inn & Suites was a site for our sore weary traveler eyes! We were only able to get about 5 hours of sleep there (due to a late night arrival and an early morning checkout due to an early morning flight) but our sleep was solid, comfortable, safe, affordable and extremely close to the airport. Thank ya’ll so very much, keep up the good work!

Staff was very nice and helpful.

lights and fan in the bathroom did not work. heater did not work. bathroom by the front desk did not work and was closed

There were no business center. The smell of weed in halls was unbearable. The ceilings tiles were nast. Breakfast had no coffeee or butter. Will not stay again.

Uncomfortable bed!

The room was not clean it was a roachband the air was not working . Had to change rooms

It was nice

shuttle iffy, quick efficient friendly check in, efficient elevator, big room with clean comfy bed & tv with lots of channels plus fridge with unopened and in date tv dinner meal & drinks! (I didn’t take advantage!) noisy motorcycle around 9pm but otherwise quiet (despite jolly good bar and grill in the parking area. shuttle at 02.30 super efficient- recommended probably!

No place to hang your cliothes as there was no closet. Phone with buttons broken, I had to ask for hand soap. Other than that it wasn’t bad, it was cozy

No place to hang your cliothes as there was no closet. Phone with buttons broken, I had to ask for hand soap. Other than that it wasn’t bad, it was cozy

Pool was out of service and never made aware of this.

Pool was out of service and never made aware of this.

It served its purpose. AC unit sounded like a rough running car all night. Had to use headphones to sleep. No soap or shampoo.

It served its purpose. AC unit sounded like a rough running car all night. Had to use headphones to sleep. No soap or shampoo.

Truly located on a lot behind a restaurant. And the property isn’t in the best condition it needs a deep cleaning, upholstery some tiles replaced in new fixtures for the shower and bath. It requires far too much strength to turn on the shower. It’s a pull knob.

Truly located on a lot behind a restaurant. And the property isn’t in the best condition it needs a deep cleaning, upholstery some tiles replaced in new fixtures for the shower and bath. It requires far too much strength to turn on the shower. It’s a pull knob.

Room had an old stale smell. The mattress springs and or box spring were shot. Had to sleep across the head of mattress. Outside had a lot of trash. Staff were friendly

Room had an old stale smell. The mattress springs and or box spring were shot. Had to sleep across the head of mattress. Outside had a lot of trash. Staff were friendly

Worst ever

Worst ever

La peor estadia de mi vida me clave un clavo oxidado expuesto en el piso de la habitacion donde falta un trozo de alfombra y tuve que ir al Hospital por una vacuna y atencion medica , cuando solicite ayuda al personal nadie me atendio y solo me dieron una tarjeta para que escribiera un correo al manager del Hotel el cual solo se disculpo y ofrecio un descuento .Pobre atencion y servicio NO LO RECOMIENDO

La peor estadia de mi vida me clave un clavo oxidado expuesto en el piso de la habitacion donde falta un trozo de alfombra y tuve que ir al Hospital por una vacuna y atencion medica , cuando solicite ayuda al personal nadie me atendio y solo me dieron una tarjeta para que escribiera un correo al manager del Hotel el cual solo se disculpo y ofrecio un descuento .Pobre atencion y servicio NO LO RECOMIENDO

Room was clean and staff was courteous and helpful.

Room was clean and staff was courteous and helpful.

Clean room, great price for parking, 24 hr tea and coffee!

Clean room, great price for parking, 24 hr tea and coffee!

Staff was very courteous and friendly. They responded to a request by me instantly. Would stay there again.

Staff was very courteous and friendly. They responded to a request by me instantly. Would stay there again.

Simple, nothing fancy. Great price, reliable shuttle service & very friendly staff.

Simple, nothing fancy. Great price, reliable shuttle service & very friendly staff.

Everything was great

Everything was great

Clean room. A bit outdated but served our needs

Clean room. A bit outdated but served our needs

Nice but noisy. Right on a busy highway

Nice but noisy. Right on a busy highway

The room was very clean and the bed was very comfortable. Staff was very friendly as well.

The room was very clean and the bed was very comfortable. Staff was very friendly as well.

Great stay

Great stay

Didn’t not clean my room the day requested also the microwave was not working told front desk nothing was never done

Didn’t not clean my room the day requested also the microwave was not working told front desk nothing was never done

Very clean and comfortable. The staff were extremely helpful and very accommodating.

Very clean and comfortable. The staff were extremely helpful and very accommodating.

Cleaning details

Cleaning details

Hotel was older but it was clean. The walls were thin which made for a very noisy night. The staff was friendly and the shuttle was on time.

Hotel was older but it was clean. The walls were thin which made for a very noisy night. The staff was friendly and the shuttle was on time.

Bad business

Bad business

Neighborhood was sketchy AF. Carpet in lobby, hallways and elevator was disgusting. Exit door for stairway was damaged, looked like someone tried to break in. The room itself was nice and the staff was great. The nice room and staff got the rating up from a 1 star to a 3 star.

Neighborhood was sketchy AF. Carpet in lobby, hallways and elevator was disgusting. Exit door for stairway was damaged, looked like someone tried to break in. The room itself was nice and the staff was great. The nice room and staff got the rating up from a 1 star to a 3 star.

Staff was great. Room was clean. We were traveling and just needed a place to sleep and shower for the night. For the price point, it was what we expected.

Staff was great. Room was clean. We were traveling and just needed a place to sleep and shower for the night. For the price point, it was what we expected.

Room clean and conformable. Staff very kind, polite and helpful. Thank you 😊

Room clean and conformable. Staff very kind, polite and helpful. Thank you 😊

Room felt neglected. Bathroom door falling of wall wouldn’t close all the way and didn’t move well. Felt like it needed a makeover all together

Room felt neglected. Bathroom door falling of wall wouldn’t close all the way and didn’t move well. Felt like it needed a makeover all together

Every aspect from no airport shuttle available when we arrived, tv remote didn't work even after switching batteries in room coffee maker not working and the toilet brush in the elevator was a nuce tou h

I really enjoyed my stay at the hotel, but there were a few issues. 1) the carpet in room 241 needs to be cleaned. 2) the entry bathroom did not have a outside door handle. 3) the outside entry and walkway needed to be shoveled & salted, it was an accident waiting to happen. Other than that, I would come again, very spacious room.

The staff were just wonderful, the room was very comfortable and there were plenty of options for breakfast which was great. We’ll be back again for sure!!

Bedding were clean and carpet was vacuumed. Drapes were in tatters and hole in shower. Worst “free“ breakfast I have ever eaten. Coffee was weak and lukewarm.

Clean room, staff

Understaffed. Very rough around the edges. Super thin walls could hear every word up and down the hall. Felt like it was run very loosely with low standards. Luckily room was at least clean as far as we could tell. Pretty run-down though. All the little things and rough edges add up to 2 stars. Should be a $50-60 a night hotel

No shuttle, staff was rude.

We rented 2 rooms. 1 was ok, the other was dirty, had dirty linens and heat didn't function well. Staff was not accommodating and not available. Breakfast was terrible

Great

Room was not spotless, quit old and worn out. However they were very attentive staffed well and priced accordingly. The airport shuttle was there and efficient. Keep your expectations in line and you won't be disappointed. I would stay there if needs be.

Excellent service and very Kind employees! Thanks a lot

Room clean, bed soft, breakfast good, shuttle

Not really safe needs to be remodeled

Staff is friendly. The lobby needs new furniture. The guest room bed and pillows were uncomfortable. The exercise room had limited equipment.

Staff was very friendly. Room was comfortable and clean. Lobby furniture and hallway carpet have seen better days.

We had a problem with the bathtub. Could not turn on the water to take a shower. We informed the front desk but only got a sorry.

The property could use some upgrading. But its clean the staff is nice breakfast is marginal, and parking is good although the lot is full of pot holes at the entry. There are eating establishments near by. Overall its a convenient and budget friendly place thats close to the airport .

Overall good. Only saw 1 small bug on the sink.

Staff was pleasant, shuttle was on time, breakfast was decent and the rooms were comfortable.

I would suggest having bigger signage on the shuttle/pick up vehicle to avoid it being missed.

Room was great. Stay was gooded. Only issue is the $50 Security deposit left still has not been refunded or the charge released. It's been 2 weeks and I was told the hold would be there for up to 5 days after I checkout

The room was clean and the breakfast was nice. The shower leaked pretty bad though, we think it was the curtain.

The room was clean but smelled of beach. The towels were old and dingy. The breakfast was decent on Sunday morning but unavailable on Monday morning. I’ve stayed at other Country Inns elsewhere, but this place was certainly not representative at all of my previous stays elsewhere.

Everything

Just chill

Front person not very friendly shower wter would've ahutoff completely mo bar soap available for sink

Very courteous staff!

The lady at the front desk was rude and disrespectful.

cant get with manager bad business called and emailed no response!!!!!

It wa squirt and peaceful. Staff was friendly

The staff was nice, but the room and the parking lot condition was terrible. I took photos. The bedding had a cigarette hole in it, the headboard was heavily written on with marker, the floor was in terrible shape, the faucet to the tub barely worked, and the temp setting barely worked. I can go on and on. I’m extremely dissatisfied and will never go back.

The room was clean, and it was pretty quiet around there unlik some of the hotels i stayed at. Will diffently come back again.

The room was pretty old and needs a major remodel.. you could see every repair done on the last 10 year's.. not very nice..

Room not clean, light switch broken, roaches, hair in the bathroom, weed smell all over the building, staff not friendly at all, door alarm going off all the time. Requested room to be cleaned and in 4 nights, it was not done once, worst experience ever.

Parking was challenging. Sheets were stained. Staff was nice. Breakfast was not consistent. TV did not work and internet was not consistent. But the bathroom and bed and room was clean.

They did not clean our room at all during our stay and never brought us any clean towels and when we went to the front desk to get some even though the rep was nice we still did not get any towels because the laundry was not done and the breakfast was very poorly put together had a line of people waiting to make waffle my family and I said forget it and went out to eat not to mention the Thai food spot in front of hotel and a lot of deep potholes

The beds were disappointing because they were super firm and uncomfortable. Housekeeping was confusing, front desk says you have to request 24 hours in advance, but the text the hotel sends out states housekeeping comes on the 3rd day-which they did not. It was usual that there wasn't a public restroom for use. They did have a small store inside the hotel which was great, but they take cash only.

Very dated and basic. No closet but great for an overnight stay and shuttle to the airport.

The room was clean, and the staff was friendly.

Great for our quick overnight stay.

nice staff

Everything was a great experience overall but breakfast could be a bit better.

The staff was so helpful. The room was clean and the bed was super comfy. Loved it. Highly recommend.

People yelling and banging on the doors 3 in the morning

Staff was amazingly very courteous. I really did enjoy my stay. Thank you.

Access to room made very convenient after a long drive, I was very satisfied.

It’s just a quick 1 night stayer for us. We needed for a lay over. We took it cuz it a free airport shuttle. Not for a family long stay!

Room was dirty and extremely run down, there were two tiny roaches i needed to kill, counter tops weren’t clean, towels weren’t fully stocked, mini fridge still had dirt crumbs inside, and the room itself was decrepit. Staff was basic level of friendly. Shuttle access was easy enough and convenient. Complimentary breakfast was extremely limited, only apples, cereal with no milk, and low grade microwave sandwiches, don't plan on eating waffles or eggs or sausage. Elevators are dirty, carpeting is old and stained. Parking lot is filled with potholes. Stay there at your own risk. Any of the good reviews must have been done by friends of the workers or paid reviewers.

Clean room, helpful staff

Actually have before this time only stayed one night although had it for 2 , remote stopped working and surprisingly no soap to wash hands

Check in was fine front desk staff were knowledgable...the building is old and worn out...I expect better from Radison.

This used to be a good brand. This location is more like a Motel 6. Just setting expectations. A bare bones safe OK facility. At night check in doubles as shuttle driver, which is weord to arrive and not be able to check in until shuttle comes bacl.

nice staff - only toilet paper for one use how cheap

Great price

Property is old but clean its quiet close to the airport and hasa grocery store across the road for long stays

The property was nice, but older. The curtains were off track on the far end, the shade had a tear in it, the flooring was cracked, the lamp was broken and glued back together, the room smelled of cigarette smoke, the deadlock on the door did not work (and we really tried!), the HVAC made whirling and gurgling noises when it was on, my husband heard a beep all night long, the refrigerator was loud when it came on, and there was a constant underlying buzz/hum that was not related to the airport. I'm sorry to the owners for this review, but we got the room great at a great rate!

The mattress sunk in the middle of the bed closest to the bathroom. It needs to be replaced. The staff were professional. The lobby and dining area were very nicely decorated. Rooms were soundproof. Didn't hear the planes or hwy traffic.

Nice staff. Very clean rooms. Comfy beds.

Clean room

Hotel was close to the airport and uptown. Its right next to a good restaurant and grocery store.cant beat that

They said you’re not allowed to this reservation we cancel Sunday at 12:00 am because not buddy come to do check in earlier they changed their reservation and they canceled but they said we can’t refund your money because you can’t get it before 12 but they changed 5 nights I don’t understand why can’t I get it if I ready pay for it!

The woman who was maintaining the brekafast area refused to put out any fresh food after 830 am, even though breakfast was said to end at 9am.

Room was fine but the potholes in the parking lot need to be addressed.

It took a very long time for the shuttle to arrive and the only reason we stayed at the hotel was its proximity to the airport and the free airport shuttle. I would not stay at the hotel again as I did not find it clean and the airport shuttle took a very long time to arrive at the airport.

Okay

Found bedbugs and hairs on sheets. Left and requested refund.

Bed was not comfortable. And we had no housekeeping the four days we were there

Room was clean and the two ladies at the counter when I checked in were very nice and helpful.

Ok

I had a king sized bed, but it only had four small and terrible pillows. I had to ask for a bigger pillow for my room. The small foyer is dark when you enter the room and there no light switch either. The televisions should have a guide for patrons to use. Plus the televisions should have smart apps if patrons won't to watch Netflix, Amazon Prime, Apple TV+ etc. Please do recognize the staff for providing excellent customer service.

airport shuttle great. quiet room.

Do not recommend the hotel to any one

Airport shittle was fine. Hotel needs updates and the parking lot is a disaster

The room was clean. The bathroom faucet in the tub kept leaking. The bathroom tub floor felt unstable. The staff was nice. I just think that they should monitor their guest that brings in Marijuana. Not everyone is a pothead and likes the smell of weed in the stairway and in the hallway going to and from your room. When i walked in the place smelled clean. Given the area it was in, it was unexpected. Nothing like the pictures they show online.

Staff was great, room was clean

Clean rooms

The hotel is very run down, things falling apart and cockroaches in the room. The staff and the shuttle were very lovely

I booked my stay there for my connecting flight the next day so i could get a breakfast in the morning, only to find having paid for it, it not being available

The mat to get out of tub was flimsy and i feel and got bruused up really bad. Service was terrible and continenbreakfast was a disaster

There were visible bloodstains on the carpet. The room was dirty and nothing was dusted or cleaned. The carpets throughout the entire building were stained and dirty. The building is old and run down. I was scheduled to stay for three nights but checked out after the first night because I felt unsafe. The reached out the the manager Terell via email regarding my concerns as he was unavailable via phone and he has yet to respond. Completely unprofessional and I will be reaching out to corporate.

Hotel was clean the staff was nice and accommodating. Rooms were wore and dated, but acceptable, beds were good and comfortable, breakfast was limited. The water pressure was great shower caulk was moldy. The parking lot and entery road was in ruff shape with pot holes.Its close to the airport. For the price and location it was perfect.

It wasn’t nothing like the pictures. Looks like an horrible area. My plans were to park my car there before my trip and I did not do so! There was a roach in the bathroom.

Staff were very helpful. Place is really old and very unclean.

Check in was quick and staff was nice. Room was dirty and had roaches on the walls.

Great staff. Room not so great. Wet carpet. Refrigerator leaking water. Drain Gnats everywhere. Bed was clean. Bathroom was clean but needs new shower handle.

The staff at the front desk are very friendly and helpful, especially Jeremy who checked me out and shuttled me to the airport before dawn (airport is only 5 mins away). The rooms are clean, the beds comfy, and the water pressure in the shower is awesome. The in-room microwave, fridge, and coffee maker are a bonus.

On 2 separate days, the breakfast wasnt fresh, and even though it was 20 minutes before 9, the lady refused to make any fresh eggs, and started to take away other items before 9am.

Very clean room and friendly staff.

AC doesn’t work, first 3rd day they clean the room, again 6th day they didn’t clean the room., no breakfast given in last week. One day was no breakfast..

Good

Check in was good. The room looked ok when we got there. After the first night I saw what looked like a roach crawling on the TV area. After the second night I saw bed bugs on the back board. My son got bit a few times and is now very itchy. We checked out after that.

Can not close the blind all the way. Had lights on outside all night long. Cleaning staff was very rude and was screaming at each other in the hallways most of the morning.

Had a 10 hour delayed flight and missed the check in timeframe at the hotel - no flexibility or help offered from hotel. Wouldn’t recommend.

Breakfast was horrible, parking is weird, needs some modernization, staff was friendly, tv very small

so it was to hard to use. I was in the dining room for almost 30 minutes and the staff member never once looked to see if anything needed replacing. Guest had to keep going into the kitchen to request things. It was also difficult to communicate with her as she did not speak english nor seemed to know her job description. At one point she carried a large bucket with the contents covered making sure no one could see what she was carrying and returned 10 minutes later without the bucket. I would not recommend this hotel to anyone.

It was disgusting, old stains on sheets, bathroom horrible, falling apart

Clean rooms and close to airport!

The check in was very smooth, friendly staff and the place was very neat and clean.

m

Very disappointed with our stay. Reported this to front desk.

The room had running water coming from the shower head and spilling onto the floor. We placed towels over it but the whole bathroom floor was wet. There were clear cracks in the wall and probably some mildew issues from the dampness. The bed was fine. The rest of the environment was noisy and smelled of drugs. Needed the room in a pinch so it did its job, but it was dirty, noisy, and generally uncomfortable. Staff was kind and helpful.

sonidos del aeropuerto aviones, personas haciendo ruido en los pasillos en la noche y madrugada. pero no es culpa del hotel

For having to find somewhere to stay after missing our connecting flight this hotel served it's purpose. The female shuttle/front desk clerk was amazing. The gentleman at the front desk/shuttle driver not so much. The room was clean but there was an off odor in the hallway and the elevator sounded like it was on its last leg.

Front staff wasn't overly helpful. On top of that our TV cord wasn't there and the ice maker on one floor was broken

I think Choice hotels obviously paid Google or Expedia for a favorable recommendation. This place is a dump and is extremely run down. Dog pee carpets and filth everywhere! It’s old and needs to be torn down. They show a 96% cleanliness award in the lobby behind the desk, but it has to be fake. No part of this hotel could be called clean. Even the hallways stink! It’s in a sketchy neighborhood and sketchy looking people were lingering around. The facility might be better, if there was an adequate staff and if its owner spent a little money to upgrade it. It’s obvious to me that whoever owns this place is only interested in milking it dry until someone condemns it. When we checked in there was quite a long line, because this hotel owner only scheduled one person to be on duty. The breakfast was by far the very worst of anyplace we have ever stayed - poor selection, poor quality, cheap to the core. Breakfast ends at 9:00, but you’d better be there by 8:00, because when they run out of very limited food items, they do not replenish the offerings. I’ve never experienced a juice machine which had the water/juice ratio jacked up to be probably 65% water, but this particular Country Inn and Suites offers extremely watered down juice and coffee. Over the years, we’ve stayed at other Country Inn & Suites and have always associated the brand with a good reputation. I may further investigate with their national branding organization. Do Not Stay Here!!!

Clean towels had stains on them

The rooms were clean. Property was ok. Jet noise but not enough to bother. Close to highway food lion across the street. Would not venture out alone

I enjoyed my stay when i could sleep my neighbors upstairs must have been up all night because the noise from upstairs was horrible. I finally dosed off after they finished and then i was awakened by housekeeping

Good stay but hard beds

Great price! Grocery store is right across the street, clean rooms.

Location is difficult to find. Signage from road is not good. Their pantry is a joke. Only two drinks were available, iced tea in a bottle, and a horrible-taasting lemonade. Snacks were minimal. We had a broken tile in our room. It wasn't a crack, but a chunk of the corner was completely missing. We would not advise anyone to stay there.

Sofa was very uncomfortable as was the teu dle bed underneath. My daughter had to use the back cushions to sleep ontop of it, so it wouldnt feel.like the floor.

Sheets and carpet are stained so should probably be replaced but I recognize that is a costly undertaking.

covinent

The shuttle was on time and the staff was very nice. The building is very old and a bit run down. The cost does not match the hotel.

It was comfortable but it wasn't operating completely.

Would stay again.

Front desk service was great, however the quality of the hotel was very misleading based off of the pictures online

Don’t stay here. You will be disappointed

Housekeepers need to work harder

I liked here because they let you park your car there cheaper then at the airport and they have shuttle. Very punctual.

Room was clean, she brought me in the shuttle to the airport early, AC worked great.

This place deserves ZERO stars! First the hotel looks nothing like it was advertised to be. During check in my fiance asked the front desk worker if we could see our room first he said no. Then that night we were sitting outside and a homeless man walks up to the back door near the pool and tries to pick the lock off the door. There’s drug adducts all outside the hotel smoking crack. I checked out Within an hour of arriving. The rooms were filthy, the property is filthy and very ran down. The dread head work and female working at the front desk looked too high to even function. They gave us the wrong room twice which already had occupants. I paid for a hotel i couldn’t even stay at!!!!!!

Being a diabetic, breakfast choices were limited. One of Queen beds very noisey when someone sat or laid in it.

Bad I Mean Very Bad, broken sink, broken toilet seat, bed, sheets, pillows, dirty, bathroom, shower has bugs. Carpet and bedroom is dirty.

At least airport is very close

canceled reservation right after check in time

Airport shuttle was a nice amenity.

I liked all

Bathtub can not be used for a bath, stopper does not work. Jim at check-in was very nice. We are here for 1 night. I didn't want to complain we managed, but thought you needed to know so you could make repairs.

Desk Staff was very helpful, but the hotel itself was dirty and outdated. Loud, echoing halllways kept me awake.

The only problem is the tv remote doesn’t work good and the showers need to be updated. Water is either very hot or very cold in the shower.

Dope heads hanging around in the parking lot breakfast was limited, no creamer for coffee, crack heads walking back in forth through the hallways, the icing on the cake there was a guy in his underwear only getting his breakfast. NEVER AGAIN WILL I STAY HERE

I can't work remotely from this hotel because the internet reception was really bad. I have to work when I travel so I won't be returning to this location.

Clean

Room - Dirty furniture, non operational sink. Maintenance came and pulled the stopper and has not returned. Large water bug smashed in the hallway near where an external door (also non operational) has a a gap of at least an inch from the floor. Amenities/Dining - We are decaf coffee drinkers. There was none available on the 24-hour coffee bar nor at breakfast. I would also suggest maple syrup instead of honey for waffles. Overall we were disappointed. We have patronized other Comfort Inn & Suites in NC and VA, this one by far was the worst experience we’ve had. Of all the choices we had available, we’re sorry we chose this one.

Shuttle was good. Breakfast was so so. Hotel good not great condition.

toilet was broken, clock an hour behind, towels were dingy especially the wash cloths, shower had mold

Rooms were okay, staff very friendly, was picked up from airport pretty quick. Would stay again

Room very clean

I am a repeat customer because it’s a great place to stay

Clean room. Great staff and convenient location

Horrible stay. Stay away from this place. you get waht you pay for.

Staff are excellent and the hotel was fine. Great location.

The room was clean and staff were friendly. Only thing I would recommend is fixing the potholes that connect to the entrance

Good

This hotel is in a questionable area and you could hear the planes all night. The lobby was clean but had a strong air freshner smell. The room was ok one of the bed had a huge dip in the middle and the bathroom has mold on the ceiling amd the bathroom sink took forever to drain

The bathroom fan needs to be fixed and the air conditioner was loud too. I had a hard time sleeping. The chair for the desk was ripped up and there were chemical type smells. The parking lot and road to the property had huge potholes. Your staff was great and very accommodating.

Great

The staff were so helpful.

Concert

Staff was friendly and courteous. The breakfast was good

Con: Cereal was stale

Not clean at all

Bed bugs

Angry that I needed customer support at hotels.com and there was not a human to be found. The automated service did not help at all. Please contact me as we needed to change our dates and had to pay through the hotel - which is fine but hotels.com I’m hoping will provide us a refund as they could not transfer the night

The Front desk was helpful, courteous and ensured that I was promptly checked in. Safe for a solo traveler and the shuttle service is dependable. Would definitely stay again.

It’s a nice place

It was in horrible condition and hoping I didn’t bring home bed bugs! Bedsheets were not clean, used towels’

Ddddd

The staff was courteous and friendly. The room was clean

Windows hadn’t been cleaned on inside or outside Soap scum on shower door Hair on shower floor No lid on toilet No Do Not Disturb hang tags for doors Carpet needs deep cleaning

Worker good

The internet was a problem.

The staff was super friendly and helpful. That really added to a great stay

The staff were very friendly. Our first room smelled very bad of mold/mildew so we requested to change rooms. Our second room was better as far as the smell but the bathroom had some mold on the ceiling. The bed was not level, the right side sank lower than the left. Overall it did it's job as a cheap place to sleep while we waited for our morning flight.

Everything was fine but the bed was very uncomfortable

The bed top covers (double beds) were visibly dirty and the carpet was extremely stained and dirty. The room had a stuffy odor upon entry.

The Expedia directions were wrong so it took us a while to find. We were checking in late and there was no light up sign and it’s behind a restaurant so we had to go back and forth a couple of times. The room smelt stale and almost like mold. The mini fridge was plugged in via an extension cord that did not look up to code.

I stayed here two nights while I did an event in nearby Mt Holly, & I wish I had chosen a different hotel. I get the impression that housekeeping does the best they can with the rundown rooms. The hallway had the same sticky spots for three days. The breakfast was all rubbery & unappealing, & Sunday morning I waited almost ten minutes to get a cup after they’d run out. Monday morning - with no notice - there just wasn’t any breakfast offered. The pictures show a broken lamp (which I moved to the floor so I could use the desk lamp instead), a broken smoke detector, & poorly maintained interiors. Front desk personnel were unempathetic & brusque. This one’s definitely off the list for my next time visiting the area!

Water was shut off & ran brown. No time was given for when the problem would be fixed. Internet crashed & upon check out was given a post it note to confirm it was before the time originally intended for checkout. Huge potholes all through the parking lot, halls reek of smoke.(both cigarette & marijuana) Stains in the floors of the lobby & elevator. Honestly, this place should be shut down. As soon as you are near the hotel you know you’ve made the wrong decision. Building looks like it’s been around since the 1800’s.

Friendly staff, clean rooms, overall welcoming and good

They house homeless people here , people hanging outside the hotel and the staff did not want me to even look at the room first they already knew it wasnt up to par

A “hotel” with no hot water for showers! Terrible

Cancelling breakfast without alternative solution or refund

A lot of the services weren’t available that was advertised: WiFi didn’t work so couldn’t work from laptop, breakfast was not served one morning, shower doors wouldn’t close, dusty, staff unprofessional.

Breakfast doesn’t have much options and slow serving.

Beds were very uncomfortable and breakfast was not satisfying. Hardly anything to choose from.

Hotel is older and shows lots of wear. Sad there was No breakfast. I chose this hotel because of that option and close to airport. Smoke Odor in room.

The staff was friendly. The room was nice and clean, however, the bed was way too high! it was almost the same level as the dresser that the television was on. It was hard to get into, but once in, was very comfortable. I was told that the room we had was one of the rooms with the "newer" bed, but it was hard to get into. Breakfast was not that hot, even though we came down a little after 7am

Got the it was nice space for what my family needed but only (1) garbage can, no blankets or pillows for pullout thought it was requested, then they asked me what I need and STILL never gave it

It smells like cigarettes, weed and it clearly says smoke free

This property was like a crack house . The beds was clea the staff was Great but the location Suck !!!!!

It was ok

Horrible hotel

The property was decent. I feel safe parking my vehicle there

I sent clients to this hotel for a night. They would not let us pay the deposit over the phone so would not let our employees stay. They did not have any money to pay for it. Country Inn then would not give them a ride back to the airport because they did not stay. They ended up walking 45 min back to the airport and then kept our money we paid for the room. Is this how you treat people? Terrible

decent value

Good location for what we needed

It was mediocre. I arrived at 1am because of a delayed flight. The room I was assigned had no internet service. Counters were dusty. Perhaps the room hadn’t been used in a while. I went for breakfast and there was barely anything left and no coffee at 8 am. The times I went to the front desk there was no one there. I did receive text welcoming me and one for easy check out. I loved that the furniture was modern and new.

Gross.

Nice

The photos provided on the advertisement do not at all match reality. The building was in complete disrepair. The parking lot had massive pot holes throughout. The entire hotel had a strong sulphur odor including the individual rooms. Our room, an upgraded suite, had cracked tile in the bathroom and mildew throughout the tile surround. The AC unit had a large gap where you could see through to the outside. We were supposed to have a sleeper sofa, but instead had some weird modified storage sofa. Internet was remarkably slow. For the price, we could have stayed at a Hampton Inn much more comfortably and had a bit longer drive. Absolutely do not recommend d this hotel.

Budget hotel booked for 8 hour lay over - basic but ok for price and location. If was staying longer would pick other location.

Staff was very helpful and friendly. Liked that the vanity was outside the bathroom. Makes it easier when you have other people in the room with you.

The overall appearance of the property was terrible. When I pulled onto the property I immediately started looking for another hotel, didn’t feel safe. The pictures on the site are misleading. I would not recommend this hotel to anyone.

Overall unfriendliness of the night staff... the morning staff was good. Breakfast was good as well

It was comfortable

Receptionist said it has been months there has been no breakfast on a Monday and with many clients complaining and nothing has been done.

Easy to get from airport

Hhhhy

Swimming pool was closed and it’s not mentioned anywhere over the site , bad experience in breakfast as I reached there at 8 30 and almost everything was finished , waited for 45 mins just to get the food and that is continuously to and fro from reception to kitchen and then ultimately had to leave as I didn’t have much time just to wait on breakfast area.

Horrible, constant buzz from the elevator that could be heard throughout the entire lobby and first floor rooms. Property is not very clean.

It seems to be in a rough neighborhood. The pool was out of commission due to not meeting pool inspection standards. We found multiple hairs in our bedsheets. The shower head was cracked and spraying against the wall of the shower.

Na

The door in the bathroom wouldn’t shut, was over painted and held together with screws. Generally the room was a colossal disappointment. The exterior of the hotel was also falling apart, hard to believe the room cost as much as it did being such a dump and sorely in need of a major renovation.

Roman had roaches crawling in bed and all at 2 am my niece was uncomfortable she went to go sleep in the car this is unacceptable we arrived late and was tired didn’t have the time or energy to switch hotels had to fly out the next morning very bad experience

The sink was plugged and the bed mattress is old. I can’t sleep well. Breakfast is not meeting my expectations.

Convenient . Some upgrades would make this hotel way better. Pull the rugs out and Reno the bathroom and pools

Nice hotel. Area around it not so much

Elevator did not work and it’s alarm system sounded 24/7

We called several hotels about their pool, Charlotte I-85 said YES theirs is open. We get there, it's closed. I said I called yesterday & you said it was open. They said what time did we call? I said 8. He asked if we were rewards members & I said yes, can you look it up? NOPE but thanks for being a member. Package cookies for the cookies & ran out, never refilled the 2 days. Alarm was going off at night & they were sweeping up water. Alarm was still going off next morning, we had to eat breakfast with alarm & they had no plates, no oatmeal, & staff was just eating & never checking it. Didn't clean our room & we asked for it. Disapointed for a Country Inn

The bed was very comfortable and the cleanliness of the property.

Pool was shut down by the city, biting ants in the pool area, not enough toilet paper in the room, old bedspreads on the beds, looked dirty. Overall look was ghetto

It’s fine for an emergency stay. Mattress was collapsed. Towels are terrible. Very low-end bedding.

Our room was dirty upon arrival and comforters and pillows cases were dirty! I had to go ask front desk staff for disinfectant spray! Ceiling leaking in hallways. 0/10 do not recommend!

Not a clean hotel; I found old eyelashes on the bed sheet, the bathroom did not drain, the floor was dirty, and there was not enough breakfast for all the guests.

We had to sleep in our car because there were cockroaches!!

The room had a musty odor to it and the bathroom was somewhat dirty, hairs on the towels etc.

Enjoyed our short stay. Clean.

The room had a mold smell and the curtain was ripped and i thought they came every day to switch towels and change bedding but tou have to call the front desk 24 hrs before so they know tou want tour room cleaned

Very old and run down hotel. Pool not open and was nasty and run down. Outside trash overflowing and all around property. Winnie in room dirty. Lady at check-in on her phone and not friendly. Cut and dry while she continued to talk to friend on phone. Went down later to ask for something she still on phone and did not want to be bothered by me it seemed. Ian am surprised this brand hotel this bad.

My room was filthy. Blood on the sheets and 2 spiders in the bed

No ice machines work in hotel. All out of service

My family and I stayed here for one night to be close to the airport. We had a good stay but the breakfast could have been better. Overall, we enjoyed our stay.

Staff were great. Breakfast was underwhelming. Bed was comfortable.

Front desk guy was nice, but he only gave us one key and had to take off to pick up passengers with the shuttle. Old, run-down photel.

Great

Place is very quiet, overall is clean.

This place is an absolute dump. It is falling apart. The tiles in the ceiling have water damage and are falling out of the ceiling. Carpet has stains. I didn’t use the pool but I heard people complain that the water was dirty. I asked for extra towels and was told they only had one. One towel! Wooden boards under the mattress were constantly shifting and falling in. Breakfast was ok (waffle maker, toast, eggs, biscuits, pork sausage). Toilet seat broken. No bathrooms in the lobby (being renovated supposedly). I could go on and on. The worst hotel I have ever stayed in! Do not come here, stay somewhere else!!!!!!!!!!!! ZERO STARS!!!!

Adequate bed and clean room for a short last minute overnight stay. Staff very nice and transportation was great.

It was a decent place to stay at acceptable price.

Bathroom was dirty and I had a play a 100 deposit

The property has a somewhat dirty and run down general appearance, and the situated behind the dumpsters a small restaurant. The interior finishes are old. There was dirt and debris on the floors and in the elevators

Old, warped doors

Four hours of solid sleep