The Spectator Hotel
About The Spectator Hotel
This 1920s-inspired boutique Spectator Hotel in Charleston is less than 4 minutes’ walk from the historic Charleston City Market and Port of Charleston. Features include a bar, personalized butler service, and free WiFi in public areas. The bar, styled as a speakeasy, serves Prohibition-era inspired spirits. A gourmet in-room continental breakfast is offered complimentary. A flat-screen cable TV and iPod dock are provided in each boutique-style room at The Spectator Hotel. Some suites have a landmark view of the historic city center, small seating area, or mini-bar. Butler services include a personalized experience through services such as turndown service, shoe shine, and packing/unpacking. The reception is open 24 hours, and concierge services are available for added convenience. The hotel is 1312 feet from Charleston Waterfront Park and 2113 feet from the Shops At Charleston Place. Charleston International Airport is 9.3 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The Spectator Hotel is a highly-rated boutique hotel located in the heart of historic Charleston. Guests consistently praise the exceptional service provided by the staff, particularly the butlers, as well as the hotel's convenient location and luxurious amenities. The hotel's bar is also a popular spot for guests and locals alike.
- Exceptional service from staff, particularly the butlers
- Convenient location in the heart of historic Charleston
- Limited breakfast options
- No on-site restaurant
- 5/5
Our stay was outstanding in every respect
- 5/5
Everything was excellent!! Will be back!
- 5/5
Comfortable luxurious room, nicely furnished. Great breakfast. Five star service. Excellent location. Great spot for a central Charleston stay with excellent service, but few onsite amenities.
- 5/5
This is the 4th or 5th time staying here. The staff is always amazing. They go above and beyond. Girl’s trip, romantic trip - it is the perfect hotel and location. There are many wonderful options in CHS - this is one I will continue to return to and share with family and friends.
- 5/5
The Butler staff was amazing and we loved our stay. Highly recommend The Spectator to anyone visiting Charleston!
- 5/5
Great location and excellent breakfast!
- 4.5/5
Location , quiet,staff very nice and helpful. Extras like snacks and drinks included in your room. Late check in
- 5/5
Top tier service from the front desk to the valet to the maintenance staff. One of the best overall experiences I've had from a service perspective and the hotel is within walking distance to all the restaurants and shopping in the downtown Charleston.
- 4/5
Regarding the amenities I did not feel though that this was a five start hotel. Outside of the small entry lobby/ bar there is no space to use. The gym can be utilized in a hotel around the corner, but it’s small. We were expecting some rooftop terrace or special experience for a five star. For a downtown city hotel it gives you what you need but seems too expensive for me with the sole focus on the room itself.
- 5/5
Exceptional
- 5/5
The butler touch was significantly special, thank you all at the hotel for your thoughtfulness, caring and hospitality. We enjoyed it so much. Highly recommended.
- 4.5/5
Superb
- 5/5
Room was great! Staff were amazing and super helpful. The mudslide with turn down service was the cherry on top!!
- 5/5
Just overall nice. I liked the spacious bathroom, shower , towel warmer, & layout.
- 5/5
Class act all the way. Staff offers A+ service from the moment you walk in. Huge bathroom with heated towels and great hot shower. Espresso machine in the room and a breakfast delivered to your room. Location is excellent.
- 5/5
Class act all the way. Staff offers A+ service from the moment you walk in. Huge bathroom with heated towels and great hot shower. Espresso machine in the room and a breakfast delivered to your room. Location is excellent.
- 5/5
This was a luxury hotel in the heart of Charleston with a view of the market. From start to finish this was one of the most amazing vacations I have taken, and I have been to Charleston many times. The hotel was luxurious, the staff, exceptional, and the attention to detail was outstanding. Everyone was kind and welcoming. I highly recommend this hotel as it is centrally, located within walking distance to many restaurants, shopping, and the park. This will not be the last visit I have at the spectator hotel.
- 5/5
This was a luxury hotel in the heart of Charleston with a view of the market. From start to finish this was one of the most amazing vacations I have taken, and I have been to Charleston many times. The hotel was luxurious, the staff, exceptional, and the attention to detail was outstanding. Everyone was kind and welcoming. I highly recommend this hotel as it is centrally, located within walking distance to many restaurants, shopping, and the park. This will not be the last visit I have at the spectator hotel.
- 3.5/5
Good
- 5/5
The staff was very helpful and kind. Very clean too!
- 4.5/5
Superb
- 5/5
Staff was incredibly kind and attentive. From a beautiful in room breakfast, turn down room service with wine and champagne, to romantic craft cocktails at the hotel bar at night, super butler services from lovely Michelle and David, we were so well cared for! And Toby!! Toby gave us a smile at the end of our stay. We will make this an annual trip to the Spectator!
- 5/5
Quality breakfast from a menu, not a typical hotel buffet. Great staff, comfortable room. Walkable to everything in the historic area; steps to the market. A go to place for us n Charleston.
- 5/5
Absolutely wonderful stay! Amazing butlers, incredible service, super comfortable bed and luxurious rooms. We were made to feel very special and pampered and didn’t want to leave Nothing
- 4.5/5
Superb
- 5/5
Very nice facility right next to Market St. and within an easy walk to most sites. Staff (butlers) were outstanding. Loved everything
- 5/5
Very nice facility right next to Market St. and within an easy walk to most sites. Staff (butlers) were outstanding. Loved everything
- 5/5
Fantastic stay at the Spectator. The front desk staff made check in very easy and the butler service was very helpful — our butler retrieved forgotten luggage and flowers from our car and brought it directly to our rooms.
- 5/5
Location, the lobby, the lounge, the facility.
- 5/5
Location, the lobby, the lounge, the facility.
- 5/5
Very nice hotel. Walking distance to lots of shopping and restaurants. Breakfast in the room was great every morning. Very friendly staff. Would stay again.
- 5/5
Location Loved everything
- 5/5
Location Loved everything
- 5/5
Great location. Nice bonus was breakfast delivered to our room.
- 5/5
Great location. Nice bonus was breakfast delivered to our room.
- 5/5
Great location! Loved everything about it. From 1 to 10, give a 10 ranking. Recommend and will return.
- 5/5
Breakfast ordered from menu delivered to room or lobby bar area. A real breakfast, not a standard buffet. Great location - walk to restaurants and attractions next to market area. Excellent staff, nice rooms. Go to place for us.
- 5/5
We loved everything about it. Great location! We will definitely stay again!!!
- 3/5
The breakfasts were very nice. A variety of styles form full to fruit. The “butler” they push so hard just seems to be a normal hotels room service. Call the desk and they send someone up. Our bathroom was very minimal. A single sink with no vanity top space. We were giving an assisted room. No idea if that made a difference. The room was fairly plain. They have a bar they promote, but we normally ended up across the street at a very popular bar. The location is good. No one helped us bring in our luggage. We drug it up the steps ourselves. For the money, I could not recommend this hotel. I would not pick it next time. I’m surprised it is rated in the top 4 hotels in the city.
- 5/5
Exceptional stay. Very comfortable with outstanding service and amenities. Staff is incredible.
- 5/5
Very friendly staff, in the middle of all attractions, close to everything, very spacious and luxury rooms. No restaurant at the hotel, the gym next door is average. But lots of great resturants around the hotel at walking distance..
- 5/5
Beautiful boutique hotel with top notch service, comfortable well appointed rooms and excellent morning breakfast. We had to leave early one morning for a college visit and the staff had our breakfast ready by 6:30 am with our car waiting for us right outside the door. Another day, we headed to the beach and the staff put together beach gear for us that included towels, chairs and an umbrella. We loved the cereal area of the hotel as well. So much within a short walk.
- 5/5
Amazing in every aspect!
- 4/5
The hotel was clean. The room was spacious. We had a room with two double beds. The bathroom is nice, spa like with heated towels. The location was excellent by as it was in walking distance of notable restaurants, the marketplace and many other attractions. The only thing to note is that the hotel has a bar but no restaurant. Breakfast is delivered to the room each morning. You have to go out for lunch and dinner. The staff was very accommodating.
- 5/5
Breakfast was nice, complimentary and served at the desired time each morning. Each of the butlers had their own personality and were pleasurable.
- 5/5
Wonderful hotel. Good location and very nice staff
- 5/5
great staff and exoerience
- 5/5
Great location and superb staff!
- 5/5
Beautiful hotel
- 5/5
Super friendly staff. Lovely roon. Great location.
- 5/5
One of the best hotels I stayed , Butler service to all the little details that the hotel offers. Extremely friendly, five star all the way.
- 5/5
We loved our stay! The attention to detail and hospitality was unmatched.
- 5/5
Great service. The butlers were wonderful
- 5/5
Everything was superb, from the front desk, to the staff to the elegance of the nice rooms. I definitely return! 10/10!! Service was exceptional!!
- 5/5
The hotel itself is lovely and full of charm. The décor feels timeless and elegant, and the smoky, mirrored bar creates a warm, masculine ambiance that’s both sophisticated and inviting. It’s the perfect place to unwind in the evening, and the drinks are truly delicious—expertly crafted and memorable. What truly sets this hotel apart, however, is the staff. The butlers and front desk team go above and beyond to see to your every need. Their attention to detail and genuine warmth make you feel completely cared for. Each morning, breakfast is delivered to your room by a butler who is not only gracious and professional but also happy to regale you with details about the city or chat about your plans for the day. That personal touch makes all the difference. Between the beautiful setting, exceptional service, and thoughtful hospitality, this was a standout stay. I would return in a heartbeat.
- 5/5
Class
- 5/5
Class
- 5/5
Chuck and Daryll were a breath of fresh air. They both went above and beyond to make sure my husband and I had what we needed. Chuck took the time to get to know what type of restaurant we were looking for and then made dining suggestions. I do not drink caffeinated beverages. They both made sure I had decaf tea choices in the room. Which was so thoughtful. During our stay we saw Daryll more and he was so friendly and pleasant. He definitely added to the enjoyment of our getaway. The room was kept immaculate and the staff in the lobby and bar were always very friendly and professional. We will both be recommending this establishment to others and hope to visit again in the future.
- 5/5
I don’t leave reviews often, but I couldn’t pass up the chance to sing the praises of The Spectator Hotel. Exceptional service without being obsequious. Every aspect of my stay was filled with thoughtful touches and immaculate care.
- 5/5
Great hotel
- 5/5
We had an excellent stay at The Spectator Hotel. The room was spotless, beautifully designed, and felt so comfortable and elevated. The staff was incredibly friendly and attentive from start to finish and made everything feel effortless. The location is also perfect for walking to everything. Would absolutely stay here again and highly recommend!
- 5/5
Will stay again next time in town. Hotel is also in a great location to everything.
- 5/5
Great spots to eat near by. Walking distance to everything. Room and hotel were very clean. Valet parking is expensive. I would absolutely stay there again.
- 5/5
My new favorite hotel !! we loved every bit of our stay and will definitely be back !!
- 5/5
Everything was perfect. Butlers Will and Jim and bar staff Allen and Rose were amazing!
- 5/5
Beautiful hotel and great service! Very attentive staff
- 5/5
Impeccable property, beautiful and practical rooms, wonderful amenities and outstanding service. Loved the bar and enjoyed the butler service.
- 5/5
Location was perfect! Especially for winter (not on the beach). Staff was amazing!!! Butler service was so cool. Hotel was gorgeous! Would 100% recommend!
- 5/5
Amazing everything. Staff room, location, the bathroom size was my favorite. Bar was nice loved the service and the location was a highlight too
- 5/5
Amazing staff. Loved our butlers
- 5/5
Breakfast delivered every morning and snacks in the room are gratis, which is rare and a treat! Highly recommend.
- 5/5
Always a great experience. Central location to restaurants, shopping and cultural events.
- 5/5
Sooo excellent. Best service hotel in the industry. 5 stars
- 5/5
The butler service staff were all absolutely wonderful and no detail went unnoticed by the team. The staff, amenities, aesthetics, the “5 star” Craft Bar, and drink mixologists all make this hotel one of my favorite!
- 5/5
Everything about this hotel was fabulous. Staff, rooms, beds,cleanliness,breakfast and turn down service were top notch.
- 5/5
I really can’t shut up about how great this hotel is. All staff at every level was superior. All the extras and butler service were amazing.
- 5/5
Excellent 5 star hotel
- 5/5
Outstanding in every way. Service better than in the Four Seasons, Montage, etc. They even proactively made us snack bags for a day out! Jim is the absolute best. Bar is great too! Don’t miss the Silence of the Yams cocktail. Sounds weird, but is so fantastic we went back twice! Very well balanced and not overly sweet.
- 5/5
The service was perfect. I truly enjoyed this hotel and its location. The butlers were more than helpful and the front staff was pleasant and so accommodating. The bar was fun and the man who runs it is such a pleasant and skilled drink maker. Loved this trip.
- 5/5
From the moment we arrived until we departed, the staff and service were impeccable. Every extra detail made to make our stay comfortable and enjoyable was greatly appreciated. The bed was extremely comfortable! Having a complimentary mini-bar was very nice after a long day of touring Charleston. Couldn’t have asked for a more pleasant experience.
- 5/5
Staff and amenities were perfect for us. My only negative comment, is that there were a few places in the shower that had small amounts of mildew. Those need to be taken care of.
- 5/5
The breakfast and the bed mattress could be better. The hotel is beautiful and service was outstanding.
- 4/5
The room was pretty bare bones for $250 a night. Towels were thin and did not include washcloths. Getting fresh towels was not easy. No Kleenex in the room except a tiny 3-tissue pack that was not replaced after we used the first one on Day 1. I couldn't get an iron brought to the room. Only option was to pay for the staff to press my clothes. I never did find the price schedule for that and just went out wrinkled. Pillows were very hard and uncomfortable but the bed was fine and the linens were decent and clean. This hotel was overall adequate and clean, which is my top priority. Public spaces are luxurious but the standard rooms aren't anything special. Elevators are super fast which was really nice as we have stayed at far more expensive places that had terrible elevator service. This seems like a convention hotel with lots of groups staying here.
- 5/5
This “boutique” hotel was spectacular, all around! The staff went out of their way on so many levels. Immaculate room, over-the-top amenities, concierge was great, and with a great location . . . Book it!
- 5/5
Great location, service and hotel. This was our first time in Charleston and I would recommend staying here to anyone visiting town. The hotel decor is welcoming and the rooms are very clean. The standout was the personalized service and attention to detail the staff made during each interaction. Standouts were the reception with Wade and breakfast service in the bar with Darrel! Thank you for making us feel so welcomed.
- 5/5
Wonderful staff, great bar, good location
- 5/5
Yes. Fresh and yummy. Quite the nice complimentary breakfast.
- 5/5
Wonderful stay. Amazing staff, butler service was a nice bonus, nice touches in room with snacks and drinks , walkable all over, comfortable beds. Breakfast straight to room every morning included! Would 100% stay again
- 5/5
Our first time to Charleston and loved our stay at The Spectator. The staff is excellent here and the room and bath were large and stocked with complimentary extras daily from snacks to coffee and soft drinks you don't see in high end hotels or most anywhere for that matter. The bar is lively and fun for that nightcap.
- 5/5
Lobby bar was wonderful. Room was generously sized and the amenities were thoughtful and of a good variety
- 5/5
Staff was exceptional, friendly…like staying at a friends house!
- 5/5
We were thrilled with our stay. The staff was attentive, friendly, and helpful. We’ll definitely stay there again.
- 5/5
Thank you for the time
- 5/5
Thank you Spectator Team !!!!
- 5/5
Love staying here. Our favorite place!
- 5/5
Great well located hotel in the heart of Charleston. Great service!
- 5/5
I love the location, the staff, upscale room service, decor, comfortability, walkability, close proximity to the market, stores and restaurants, etc. Just everything about it was delightful!
- 5/5
Treated like royalty from the moment you pull up to the door. Professional , warm staff in every department. As an avid travelers very few places make you feel the way The Spectator Hotel does . If you want an incredible experience visiting Charleston, SC , I advise you to place yourself in the professional hands of The Spectator. Every staff member has unlimited ideas of must sees through the city and all the inside on hidden gems to visit. Clean , professional, and inviting. We will be returning.
- 5/5
Staff are amazingly friendly and just seem happy to be there! Loved our butler and breakfast delivery was really good. Housekeeping did a wonderful job!! Loved our welcome drink and the shots delivered each evening. Would have liked a bathtub, but Overall an excellent stay!!!
- 5/5
Fantastic hotel. Location, cleanliness, service, comfy bed. Top notch!
- 4/5
Amazing service, staff- beautiful hotel. So accommodating! All the bells and whistles. I’ll be back!
- 4/5
Good boutique hotel. However no amenities and facilities and no restaurant or gym
- 5/5
This hotel is just stunning, from check in to check out, everything was just perfect. So many little extras, absolutely seen and loved. Was a wonderful stay.
- 5/5
The beds were very comfortable, the room was clean and they had umbrellas available at the door, which were definitely needed. It's located in the French Quarter. Tons of restaurants and attractions around. We liked Magnolias and O Bar. If we come back to Charleston I would be thrilled to stay there again. The VIP deal Hotels.com offered ended up being way more generous than I had expected. The wonderful Spectator staff members are why.
- 5/5
Great location. Amazing service. Rooms are beautiful and comfortable. Has quickly became our go to hotel when visiting CHS.
- 5/5
Excellent hotel and service.
- 5/5
The Spectator was everything I imagined and MORE! The amenities (refillable snacks, butler service, bikes) made my experience feel so special and comfortable. It was unlike anything I had ever experienced! It was my 3rd summer in Charleston, and out of all the places I've stayed at, this one BY FAR takes the cake!!!
- 5/5
Great location and staff was so friendly. Would definitely stay here again!
- 5/5
Excellent location, beautiful hotel and get staff!
- 5/5
Great hotel. Large, clean rooms. Fantastic service. The butlers were amazing. Would absolutely stay here next time.
- 5/5
From the moment we arrived, the hotel staff catered to all of our needs and then some. Every guest had access to a butler. The first night, Chuck, arranged for dinner reservations, and when we returned he had several brochures, maps, and walking tours, along with dinning options. We appreciated that very much. Each evening there was a dessert shot in a chocolate shot cup. They were very good. In addition, all food and beverage items in the room were free-so many places charge extra. Breakfast was included in our stay and we had several choices. It included room service. The room was always clean and tidy with plenty of available toiletries. Whatever was needed-the butler service would handle, including ironing and shoe shining. In addition, when you arrive, you are given a complementary beverage of choice. They have valet service. We checked out of the hotel and attended a tour. The hotel staff was gracious to allow our car to remain on the property so we could attend. I highly recommend The Spectator Hotel. We will definitely stay again.
- 5/5
Great property. Super breakfast included.
- 5/5
Awesome stay, lovely hotel, staff brilliant
- 5/5
Tremendous customer advice. From Tyler the valet to the amazing butler team, the folks at the Soectator really get.
- 5/5
Stayed here for the 4th of July weekend for the first time and LOVED IT! The suite that we were in overlooked the day/night market, it’s located 6 minutes (in foot) from the beach area, there are TONS of restaurants (also within a 5-10 minute walk) and the staff was amazing! The Spectator still has butler’s! It was a little weird for me (not gonna lie) but also pretty cool! There isn’t a thing on earth that is beyond their reach! David gave us several options for dinner that turned out to be close to the hotel and excellent! Our suite came with a complementary bottle of wine, really good snacks and drinks (like cold coffee, water, and soda) that were refreshed every day, the suite was nicely appointed, comfortable bed, and MOST IMPORTANTLY, a superior bathroom that doesn’t allow you to hear your neighbors! It was a perfect weekend! We’ll absolutely go back!
- 5/5
Great location and first class property.
- 5/5
Amazing hotel and staff!
- 5/5
The customer service during our stay was impeccable! They don’t make hotels like The Spectator anymore. We will definitely be returning.
- 5/5
Exceptional service! Beautiful lobby and the room was luxurious. The butlers were incredible and offered anything we needed.
- 5/5
Excellent locations… amazing service… very confirtable and clean!!
- 5/5
The Spectator was everything and more. I couldn’t have asked for a better experience.
- 5/5
I would 100% recommend this hotel to anyone staying in Charleston. The service was amazing and the amenities were great. My daughter and I went to Charleston for a 3 day vacay and the Spectator was a gem. Staff and breakfast were great. Lobby and lounge was very pretty. I liked that you needed key to use elevator, not everyone does this today and it def is a bit more security for guests. Close to king street and walkable to college, rainbow row and many other attractions. We chose to park our rental car less than a block away which was half the price of hotel valet just an fyi…I will def be staying here again asap.
- 5/5
Very quaint hotel with amazing butler service! Would highly recommended!
- 5/5
Plus many snacks and drinks complimentary . Close to everything in downtown and historic Charleston
- 5/5
Customer service was amazing. The ho
- 5/5
I had a great experience during my stay. The staff was top tier and location was great. I would highly recommend this hotel for anyone visiting Charleston.
- 5/5
The people were incredible and super accommodating. The location made it that I hardly needed to drive and the bed was amazing.
- 5/5
The breakast was pretty good, but I ordered the eggs which I think were not real eggs.
- 5/5
Great location in walking distance from great restaurants and shopping. Service was excellent!
- 5/5
The Spectator hotel was an awesome experience! Their attention to detail is second to none, and they make sure that you have everything that you need. It is close to a lot of shopping and restaurants, and is a perfect place to stay when in Charleston.
- 5/5
Great location. Quaint place.
- 5/5
Great hotel, loved our room and location of the hotel is perfect walking distance to everything. Bar makes awesome drinks
- 5/5
One of the nicest hotels I’ve stayed at, and I have traveled extensively. All the staff were very attentive to any need we had and they had a gracious attitude toward everyone! Location could not have been better for enjoying the city. I highly recommend a stay here!
- 5/5
Beautiful hotel with excellent service . Loved this hotel and the staff goes above and beyond to provide a memorable stay .
- 5/5
Luxury experience. Great location close to the market hall and lots of restaurants.
- 5/5
Excellent hotel and staff. Would stay here again. Great location in Charleston. Walkable distance to area attractions.
- 5/5
The property is very clean and well maintained. Every employee, and I mean everyone we encountered, was respectful, courteous and extremely ensuring our comfort and satisfaction. Shout out to Jim, our butler!
- 5/5
Safe area
- 5/5
Exceeded expectations!
- 5/5
Excellent service. Staff truly invested in ensuring our stay was first class
- 5/5
Great hotel.
- 5/5
The most amazing hotel with the most gracious staff. 💯💯💯
- 5/5
Wonderful 5 ⭐️⭐️⭐️⭐️⭐️hotel! The staff are friendly and extremely accommodating. Great value and the perks are incredible. The room is tastefully decorated with art deco inspired details. Thoroughly enjoyed the delicious breakfast. Highly recommend!
- 5/5
This is an excellent, sophisticated small hotel with very helpful and responsive staff. While there is no restaurant onsite they do serve an excellent breakfast in your room. One of its great attractions, though, is the fantastic bar just off of the lobby. And the bartender and his assistant are absolutely the best…friendly, knowledgeable and a source of good information about Charleston. Nothing not to like here!
- 5/5
This was a gem! Service from curb to room was extraordinary! We particularly loved the personal butler services from Will and Jim. Room came with complimentary waters/sodas and a basket of local snacks. We were kind of obsessed with the Bennie Wafers and and were later provided a few extra little bags on a silver platter. Cant say enough about the service. Room was well appointed with lovely bamboo matress, cotton sheets, plently of charging ports, a marble bathroom with lovely local toiletries, turndown service (which included some chocolates and water), complimentary breakfast served in our room, etc. I could go on and on. Oh they also have complimentary bicycles! Dont hesitate to book this hotel!
- 5/5
This hotel has perfected hospitality
- 5/5
Just a quick overnight.
- 5/5
Best staff and service
- 5/5
The staff is excellent and the hotel is excellent.
- 5/5
Staff were courteous, efficient and professional. Loved how spacious our room was. Double vanities and towel warmer in bathroom were a huge plus as was the Nespresso machine and complimentary bottles of water refreshed daily in our room. Lobby bar is beautiful and serves up some legit cocktails. Would definitely stay at The Spectator on our next visit to Charleston
- 5/5
Beyond excellent service and attention to detail. We had an amazing stay with extraordinary service. They thought of everything before you knew you needed it. Cocktails and food were delicious too.
- 4/5
It was good….not great. Neat bar, but bartender is grumpy and make you feel that your inconveniencing him by ordering a drink. Also, last call at 10 pm seems odd for a hotel bar. Breakfast was terrible, don’t eat there.
- 5/5
We love everything about the hotel. From the time we arrived-from the valet, check-in staff butler staff, cleaning staff and the bartenders-everyone was so friendly and helpful. Butlers,Jim and Will,were very informative on things to do/places to eat. Will was a hoot-he made us laugh every time we saw him. I’ve been to many hotels across the world and this is at the top for sure! We thought you guys may have gone to Japan to get your service training. We cannot complain about anything. We definitely will stay here again when we visit the city again!!
- 5/5
Room.s and restrooms were generous in size. Very nice rooms.
- 3/5
Everything was great except for the breakfast. The eggs were watery. The decaf coffee did not taste good. The bakery items were not fresh. They wee hard and stale. The yogurt was ok but way too sugary. We did not have breakfast the last day because we tried each item and we were not impressed,The bikes that you are allowed to use are in very poor condition and the seats are not stable. The majority of the staff were very nice!
- 5/5
Lovely space well situated
- 5/5
Amazing. Favorite hotel, daily breakfast delivered to the room, bikes, butler service included. Bed is so comfortable and the bathroom is beautiful. Highly recommend. The location in the middle of downtown is perfect, buts still in a quiet location. We stayed with our 1 year old, the property had a pack and play with a crib sheet all set up and ready for us. Refrigerator was also perfect for our family.
- 5/5
Everyone was so sweet, friendly and everything was within walking distance. The hotel was clean and gorgeous
- 5/5
Wonderful stay
- 5/5
A pre-Cheistmas stay and so very special. They treat you extremely well with your day and night butler providing you with any need you may have.
- 5/5
Our stay was wonderful, the service was great. Breakfast delivery was a nice touch. Bar is beautiful. Location is convenient, parked the car and walked to everything.
- 5/5
As close to the ideal hotel room and service to go with it as there is in Charleston. The butlers that attend to your needs are a unique feature that matters to the overall stay. The room is well appointed, quiet and dark yet with a view over the busy parts of the city. A welcome island in Charleston.
- 5/5
It was the butlers for me!!! The ONLY hotel in Charleston that has butlers at your service 24/7. I LOVED this hotel and will stay there again Super staff, good food, stellar amenities and room service.
- 5/5
Staff was amazing. Great location
- 5/5
Amazing stay! Walking distance to everything and very safe. Excellent service, turndown and butler service. Great breakfast although the same 5 options daily to choose from. Spacious room and bathroom with great amenities. Stocked fridge with plenty of different drinks and snacks restocked daily. Lovely nespresso machine and welcome cocktails on arrival. Highly recommend would definitely return!
- 4/5
This is a wonderful property with outstanding service. The staff was extremely friendly and accommodating. The room was very attractive and comfortable as was the hotel lounge. My review is 4 vs 5 star as there is not restaurant on site and even though breakfast is included in the room rate, it’s not up to the same quality as the rest of the hotel.
- 5/5
The hotel was absolutely amazing. This is definitely a first class hotel. The private butler, the nightly nightcaps, complementary garment pressing. So many great things i cant keep track. The decor, the vibe everything was great!!!!
- 5/5
Excellent! The best hotel experience we’ve ever had. The hotel was beautiful & immaculate. All the staff were very friendly & helpful, especially the butlers on staff. The butler Jim was especially helpful with restaurants & activities to go/see. Room was beautiful & came with complimentary breakfast, beverages in the mini fridge, & snacks (which were all excellent.) We were well taken care of & catered to. The butler team even went out of their way to offer a special treat to celebrate our baby moon vacation with a baby book, onesie, bottle of sparkling juice, & thoughtful note. This will be the hotel we stay at every time we come to visit Charleston.
- 5/5
A unique customer experience that is worth the splurge. Would absolutely go back!
- 5/5
Every detail was looked after Staff were phenomenal HIGHLY recommend this place
- 5/5
This hotel was wonderful! One of the best I’ve ever stayed at in my travels. The bar was beautiful with delicious cocktails. A nightly aperitif was in our room every evening when we got back from our adventures. Chocolate “rocks” by the front door for snacking. Complementary snacks and non alcoholic drinks in the mini bar. Delicious breakfast in our room provided every day. And service was amazing! Do yourself a favor and stay here.
- 5/5
Great stay in a very well located and recently refurbished hotel. Hotel team charming and couldn’t be more helpful.
- 5/5
Cool
- 5/5
Incredible service. Lots of nice extras. We would look forward to staying at the hotel on our next visit.
- 5/5
Great hotel, excellent staff, very nice room and an excellent location. Valet parking good but a little pricey. Included breakfast good but selection could be improved with maybe a breakfast sandwich or hot cereal addition. Overall rating five stars!!!
- 5/5
Amazing hospitality at checkin and a bottle of wine in my room as a VIP Expedia member
- 3/5
Chipped furniture, stains on the bathroom floor, tattered rug, stains on the furniture in the room. Definitely not one of the better hotels that we stayed at.
- 5/5
Wonderful staff, ideal location, beautiful furnishings. We all had a great time here.
- 4/5
Beautiful property and room. The staff was friendly and accommodating. The room was a bit small for the price per night.
- 5/5
Wonderful service
- 5/5
Friendly and professional staff. Would definitely recommend.
- 5/5
It’s great. You should stay here
- 5/5
Wonderful stay - only thing that would have been wonderful is a pool to cool down in, but the staff and butler were phenomenal… made our stay very special
- 5/5
Beautiful and spacious rooms, bed is luxurious and very comfortable. Butler service is amazing. Very close and walkable to sights and pier. Many options for food and King St is only a few blocks away. Loved it.
- 5/5
vacation was the best
- 5/5
A gem in Charleston
- 5/5
Made my trip!
- 5/5
Staff was outstanding and the so were the accommodations. I would definitely go back!!
- 5/5
Exceptional service and staff! The complimentary drinks and breakfast were a perfect touch!
- 5/5
Just wish they had a pool- but amazing staff and hospitality. Beautiful hotel! Great service!