The Charleston Place

Everything was fine

Great stay!

Fantastic staff and beautiful amenities

A beautiful property! Staff was super nice and helpful. We were sad a lot of the amenities were closed for construction.

Location Services lacking. Turn down, cleaning, bellman..did not arrive as scheduled

This Place checked all the boxes; excellent service, great food, location, amenities and most comfortable beds & bedding ever. This is the finest hotel in South Carolina, not to mention their secret connection with sister property The Cooper! This is my home away from home in Charleston!

Everything about this hotel is amazing

this place is top shelf all the way. First class hotel with well trained friendly staff.

One of the most wonderful places we’ve ever stayed! The staff is absolutely amazing

We loved everything about our stay at Charleston Place the only problem we had was we got caught in a rainstorm and we were headed back to our room and half way down the hotels lobby my wife slipped and fell very awkwardly.She said she was fine but the next day she could hardly walk

We had a wonderful stay at Charleston Place. The location is excellent, the rooms were spacious and clean, and the staff was friendly and helpful throughout our visit. We would gladly stay here again and highly recommend it to anyone visiting Charleston.

Excellent!

Great location and service was top notch. The beds were very small.

Wonderful

Even staff member greeted using the hotel with a smile and a warm greeting. The hotel was meticulous, and welcoming. Your wait staff were the most personable and attentive servers, in the restaurant and bar. 10/10 The only downfall was seeing Ilhan Omar in the lobby of the hotel. It was Memorial Day weekend, and the Patriotic appreciation of Charleston is what brought us to Charleston. My entire family served in the military ( Father- Vietnam War, Grandfather WWII, Mom Lt. Col. in Army). Omar is truly anti-American and has called 77.3 million Americans dumb.. I know the hotel has nothing to do with the Democratic PAC convention or where it is held, but she was a real downer.

The only downfall was seeing Ilhan Omar in the lobby of the hotel. It was Memorial Day weekend, and the Patriotic appreciation of Charleston is what brought us to Charleston. My entire family served in the military ( Father- Vietnam War, Grandfather WWII, Mom Lt. Col. in Army). Omar is truly anti-American and has called 77.3 million Americans dumb.. I know the hotel has nothing to do with the Democratic PAC convention or where it is held, but she was a real downer.

Horrible Everything

Horrible Everything

There were so many highlights with our stay. We were upgraded to a room with a balcony, which we found delightful. Our room was newly renovated and beautiful. Very comfortable bed and immaculately clean bathroom. Housekeeping was exceptional. Breakfast in the Palmetto Room was an outstanding start to our day, from the exquisite Bernardaud China place settings to the excellent service and food. The entire ambiance of Charleston Place is restful, elegant and welcoming. We enjoyed all the beautiful floral arrangements and listening to the harpist during the afternoons. The location is perfect for shopping City Market as well as upscale King Street, all within walking distance. We found the entire staff to be very friendly and helpful. It was an outstanding stay, and we look forward to our next visit.

Staff was incredibly professional, there was nothing about the place that wasn’t great

Wonderful stay! The property was beautiful and the room very well updated and clean - and the staff was the best part - all of them were gracious and helpful - great stay!!!

I literally liked every detail in this hotel

One of a kind hotels Ive been to. I literally liked every detail in this hotel

The hotel is perfectly situated to what we like downtown. Every staff member was helpful & nice. We stayed in suite 3D. The King bed is very comfortable. The American Leather pullout is very comfortable (our son slept on it). We were going to bring our dog, they even had a bed and bowls for him, but our plans changed. The turndown service is nice to get new towels after being out a shower and clean towels are appreciated. The shops in and around the property are fun. The landscaping and courtyard are lovely. The new American Park nearby is great. Save room for brunch (12-3 make a reservation) in the Palmetto room on Sunday (we were too full after our Sat meals) it looked amazing tomahawk steaks, pastries, etc. One issue is there's a separate door to the toilet from the sink area, I felt like you had to back up into the toilet to close the door. But a door to the toilet is always appreciated.

Outstanding staff, rooms, and location. A special treat of a property for our girls trip.

Fine

Great location

Excellent!!

It was great as always!!

Superb

The room i booked was not available, the pool was not available or hot tub,the spa was not available. The price i paid for the room and extras was not equal.....I will not book with again. Deception this was and I am not pleased.

Great hotel. Second time here. My only regret, is that I didn’t know they were remodeling, and the pool was closed.

We visited the Charleston Place in 2024 for Thanksgiving weekend for the kickoff to Christmas and the stay was no less than MAGICAL. Our child was enthralled with the carolers signing and the lighting of the giant tree followed by bubble "snow." She received cookies and milk at bedtime and a stuffed animal to tuck her in. It was amazing and we wanted to return for the same experience so rebooked for the same weekend in 2025. However, 2025 was not the same. I understand the parking lot was getting refurbished, but the bubble snow was a joke on the terrace. The cookies came at 9:00, far past our child's bedtime, and there was no stuffed animal. I left my makeup bag and called 4 hours later to report, followed up four time and it was never turned in..... The magic was unfortunately left in the past.

Clean room, nice staff, great amenities

Everythings was fantastic

Location was excellent Service was little slow

Location was excellent Service was little slow

Sweet water cafe across the street from main entrance is good for a quick breakfast. Also, try Millers on King St for breakfast.

Ideally located! Beautiful property and excellent staff. I would go back again in a minute!

Everything was fantastic

The staff from valet to housekeeping are the friendliest group of people I've ever had the privilege of coming in contact with. The facility itself is spotless with the exception of the areas under construction. It is within walking distance of plenty of good places to eat and shopping. Highly recommend this hotel. I was impressed and I'm hard to please. :)

Friendly staff, great location and super charming Loved the restaurant and rooms

Incredible property.

It was located centrally to historic Charleston. The staff was amazing. The food was delicious.

Excellent!

Excellent location. This place is awesome, great service!

Beautiful hotel with top of the line amenities. Our room ( suite) was simply divine. The hotel is centrally located to every thing and the restaurants serve very delicious meals. The staff went over and above the call of duty. They were absolutely lovely.

Beautiful!! Nothing

Beautiful!! Nothing

Everything!!! The room was lovely and comfortable. Staff was fantastic and the location in Charleston was central Nothing

Everything!!! The room was lovely and comfortable. Staff was fantastic and the location in Charleston was central Nothing

Yes

Yes

It was one of most amazing experiences Jeff from hotels.com was so helpful

It was one of most amazing experiences Jeff from hotels.com was so helpful

The hotel was lovely. The afternoon tea was charming.

The hotel was lovely. The afternoon tea was charming.

Room was not ready at 3:15 PM, so they had to move me to a lesser room. 2 small beds. Drilling and work being done on room above me in the early morning.

Room was not ready at 3:15 PM, so they had to move me to a lesser room. 2 small beds. Drilling and work being done on room above me in the early morning.

Great place

Great place

Staff for very friendly. The hotel has a great location is very clean and an abundance of amenities and attached restaurants and stores. No complaints

Staff for very friendly. The hotel has a great location is very clean and an abundance of amenities and attached restaurants and stores. No complaints

Reimagined king room with balcony - clean and spacious. Staff was (as always) very friendly and helpful.

Reimagined king room with balcony - clean and spacious. Staff was (as always) very friendly and helpful.

Reimagined king room with balcony - clean and spacious. Staff was (as always) very friendly and helpful.

I liked The Charleston Place. The hotel and staff are wonderful!

I liked The Charleston Place. The hotel and staff are wonderful!

The restaurants were top notch .The amenities were phenomenal. I will stay there again It is Soo close to all actv

The restaurants were top notch .The amenities were phenomenal. I will stay there again It is Soo close to all actv

Absolutely stunning! We were greeted by name every where we went. Complete white glove service from valet to check in. We received a free upgrade to their new King reimagined room and wow! One of the best hotels we have ever stayed in.

Absolutely stunning! We were greeted by name every where we went. Complete white glove service from valet to check in. We received a free upgrade to their new King reimagined room and wow! One of the best hotels we have ever stayed in.

Upon arrival to the Charleston place , we were greeted by our names by everyone and friendly and informative information ! It was my husband’s birthday, so what a nice surprise for him ! Our whole stay was , great ! From the service to to rooms ! Comfortable and accommodating! Great location and the lounge -bar , I loved ! Warm and cozy and inviting ! I definitely recommend staying here and will go back ! Thank you to all the staff !

Upon arrival to the Charleston place , we were greeted by our names by everyone and friendly and informative information ! It was my husband’s birthday, so what a nice surprise for him ! Our whole stay was , great ! From the service to to rooms ! Comfortable and accommodating! Great location and the lounge -bar , I loved ! Warm and cozy and inviting ! I definitely recommend staying here and will go back ! Thank you to all the staff !

The location, room accommodations, and staff were exceptional! We were welcomed very warmly and promptly. The concierge desk always seemed to have someone there with multiple recommendations regarding where to eat, what to do, and how we could easily get there. Housekeeping was always on top of turn down, as well as keeping things orderly during the day, which we appreciated. One of our favorite parts of the Charleston Place was ending our evenings at the Troubadour Club. There isn't much that we didn't like about our stay. There was one instance in which my husband was in the shower and the bathroom sink began to fill above the upper drain. We called downstairs and they said they notified engineering to get someone up there to look at it, but we didn't see anyone come to the room before we left. However, it was fine when we returned so I'm sure it was addressed.

Everyone was extremely friendly! Room was beautiful, clean, and bed was comfortable. Service was top notch! We will be back!

The staff are very professional, courteous and super keen to assist in any way possible. The room was clean and comfortable. Loved the central location.

The staff are very professional, courteous and super keen to assist in any way possible. The room was clean and comfortable. Loved the central location.

Exceptional

Exceptional

Clean room, friendly staff, great location

Clean room, friendly staff, great location

Truly one of the very best hotels I have ever stayed at. I cannot say enough great things about the staff, cleanliness, gorgeous room and room service - top notch all the way!

Truly one of the very best hotels I have ever stayed at. I cannot say enough great things about the staff, cleanliness, gorgeous room and room service - top notch all the way!

World class service with elegant southern charm. From the moment we arrived to the time we left, every staff member made it a memorable experience. So much attention to detail, from the bell service with Ben E. to the check in process with Eric, our stay was remarkable.

World class service with elegant southern charm. From the moment we arrived to the time we left, every staff member made it a memorable experience. So much attention to detail, from the bell service with Ben E. to the check in process with Eric, our stay was remarkable.

Everything great, but no free breakfast!

Everything great, but no free breakfast!

Very nice , helpful and friendly staff, great location. Great ambiance for family vacation.

Very nice , helpful and friendly staff, great location. Great ambiance for family vacation.

Room was not good for the price. Beds not comfortable and pillows were awful. Beautiful hotel in a great location but way too expensive for what you get

Room was not good for the price. Beds not comfortable and pillows were awful. Beautiful hotel in a great location but way too expensive for what you get

This place was first class all the way, the friendly staff I have encountered, and at Christmas time the decor was fantastic!

This place was first class all the way, the friendly staff I have encountered, and at Christmas time the decor was fantastic!

Over all Christmas atmosphere Front entrance was a cluster, crowded, cars blocking any movement. Room had Bowles for animals, not requested and I have allergic reaction to some dogs… was very concerned in the beginning of my stay

The location is great. The cleaning personel is exceptional The breakfast waiters personel could use a bit more training and if not friendliness at least professionalism. If they are not happy with their current assignment i guess they dont have to stay there. For the price charged it is a rip off. The rooms are very nice and coisy and good size but extremely noisy. The walls seem to be paper-thin we could hear the next room phone conversation or taking a shower… so when there are kids as we had you can imagine how messy it becomes. Cherry on the cake, the fire alarm and evacuation at 1am in the morning of Christmas eve with no assistance from the hotel personel and no explanation on what happened… i am sure the hotel will respond they take guests security very seriously, well having a non-functioning fire alarm system and having an evacuation of the hotel in the middle of the night by stairs incl. very elderly people is not taking guest security seriously.

Over all Christmas atmosphere Front entrance was a cluster, crowded, cars blocking any movement. Room had Bowles for animals, not requested and I have allergic reaction to some dogs… was very concerned in the beginning of my stay

Location and atmosphere Parking garage access was a mess, while we,warned about the challenges to accessing the building we were not warned about the challenge exiting the garage

Christmas atmosphere and staff. Location to everything Doors to balcony were very old and would,not close or lock. There was an unfortunate fire alarm event at 1:30am on the 24th and with my wife’s disability, going down the stairs was a challenge.

Location and atmosphere Parking garage access was a mess, while we,warned about the challenges to accessing the building we were not warned about the challenge exiting the garage

Christmas atmosphere and staff. Location to everything Doors to balcony were very old and would,not close or lock. There was an unfortunate fire alarm event at 1:30am on the 24th and with my wife’s disability, going down the stairs was a challenge.

We always enjoy staying at CP. This time the reimagining limited some activities but it was still so wonderful

We always enjoy staying at CP. This time the reimagining limited some activities but it was still so wonderful

Was not an idea situation with you have hungry tired and not feeling too well grandchildren in tow.

Was not an idea situation with you have hungry tired and not feeling too well grandchildren in tow.

This is, without question, the best hotel I have ever stayed at. From the moment we arrived, The Charleston Place set the gold standard, not just for luxury, but for what true hospitality looks like. The hotel itself is absolutely stunning, and during Christmas it transforms into something magical. It felt like stepping into the Home Alone hotel,glamorous, festive, warm, and unforgettable. I have never seen a property so beautifully decorated for the holidays. But what truly sets this place apart is the service. Samone greeted us at the door, and she welcomed us as if she had known us for years - warm, gracious, and somehow already familiar. She escorted us to the front desk where Sergio checked us in. Every interaction was polished, calm, and genuinely kind. The entire staff operates at an elite level: poised, attentive, and impeccably professional. That evening, they remembered it was my son’s birthday and surprised him with a cake waiting in our room, an incredibly thoughtful touch that meant so much to our family. Upon arrival, they asked if we needed additional pillows or towels. Later that night, turndown service included slippers placed neatly beside the bed, sheets turned down, and a bottle of water thoughtfully placed on each side. Every detail was anticipated. Every interaction felt intentional. Every moment reflected excellence. Honestly, every business, hospitality or otherwise, should study how The Charleston Place treats its g

This is, without question, the best hotel I have ever stayed at. From the moment we arrived, The Charleston Place set the gold standard, not just for luxury, but for what true hospitality looks like. The hotel itself is absolutely stunning, and during Christmas it transforms into something magical. It felt like stepping into the Home Alone hotel,glamorous, festive, warm, and unforgettable. I have never seen a property so beautifully decorated for the holidays. But what truly sets this place apart is the service. Samone greeted us at the door, and she welcomed us as if she had known us for years - warm, gracious, and somehow already familiar. She escorted us to the front desk where Sergio checked us in. Every interaction was polished, calm, and genuinely kind. The entire staff operates at an elite level: poised, attentive, and impeccably professional. That evening, they remembered it was my son’s birthday and surprised him with a cake waiting in our room, an incredibly thoughtful touch that meant so much to our family. Upon arrival, they asked if we needed additional pillows or towels. Later that night, turndown service included slippers placed neatly beside the bed, sheets turned down, and a bottle of water thoughtfully placed on each side. Every detail was anticipated. Every interaction felt intentional. Every moment reflected excellence. Honestly, every business, hospitality or otherwise, should study how The Charleston Place treats its g

I stopped in two of the other hotels that I had saved just to see what we may have been missing and we were not and this was the best choice by far.

I stopped in two of the other hotels that I had saved just to see what we may have been missing and we were not and this was the best choice by far.

Everything was great and top notch!! Staff is really wonderful and so attentive and the amenites are great

Everything was great and top notch!! Staff is really wonderful and so attentive and the amenites are great

Excellent experience

Excellent experience

The beauty and Christmas decorations around the hotel.

The beauty and Christmas decorations around the hotel.

Yes

Yes

Perfect location and outstanding service. Lobby had a lot of guests for Christmas celebrations that made it crowded at times.

Facilities are fabulous and the staff is the best I have ever seen in any business!

Facilities are fabulous and the staff is the best I have ever seen in any business!

Staff was great, room perfect and we had a lovely time in Charleston!😊

Staff was great, room perfect and we had a lovely time in Charleston!😊

Although the hotel is undergoing a renovation, everyone was super nice, friendly and wanted to ensure our stay would be great. The hotel is beautifully decorated for the Holidays

Although the hotel is undergoing a renovation, everyone was super nice, friendly and wanted to ensure our stay would be great. The hotel is beautifully decorated for the Holidays

Wonderful trip as always. The room service food is a little pricey. I prefer a coffee setup somewhere vs in room nespresso. The coffee shop in the lobby can get packed.

Wonderful trip as always. The room service food is a little pricey. I prefer a coffee setup somewhere vs in room nespresso. The coffee shop in the lobby can get packed.

Fabulous on all points!

Fabulous on all points!

Worn rooms. Needs refreshing No snacks in room but no room service at night whether. The worst was my daughter was getting married and in a suite and got back to the room and they had done their amazing turn down service but no one delivered the meals and champagne that were left at the front desk to be put in their rooms for after the wedding and they came back starving of course. Found the food the next day at the front desk. Cold and spoiled. For how expensive this hotel is and how many rooms we had booked there, frankly I’m appalled. They ruined a special moment for her.

Worn rooms. Needs refreshing No snacks in room but no room service at night whether. The worst was my daughter was getting married and in a suite and got back to the room and they had done their amazing turn down service but no one delivered the meals and champagne that were left at the front desk to be put in their rooms for after the wedding and they came back starving of course. Found the food the next day at the front desk. Cold and spoiled. For how expensive this hotel is and how many rooms we had booked there, frankly I’m appalled. They ruined a special moment for her.

Beautiful hotel, wonderful staff

Beautiful hotel, wonderful staff

The front desk person said they didn't have any such rooms, and we received 2 separate beds. Blame was pushed on Expedia, and it's not for me to judge. Something went wrong, somehow.

The front desk person said they didn't have any such rooms, and we received 2 separate beds. Blame was pushed on Expedia, and it's not for me to judge. Something went wrong, somehow.

Also, we booked the hotel because of the wonderful indoor pool that was advertised and when we got there, we found that the pool was closed. It would’ve been nice to know that the pool was not working before we booked.

Also, we booked the hotel because of the wonderful indoor pool that was advertised and when we got there, we found that the pool was closed. It would’ve been nice to know that the pool was not working before we booked.

We cannot wait to go back many more times. The website did not do justice for what the reality was and it was only made better by the top notch service by every single staff member we encountered. We absolutely loved our stay and would just request a better room location next time!!!! But that was not their fault. :)

We cannot wait to go back many more times. The website did not do justice for what the reality was and it was only made better by the top notch service by every single staff member we encountered. We absolutely loved our stay and would just request a better room location next time!!!! But that was not their fault. :)

Beautiful renovated rooms

Beautiful renovated rooms

Room were nice and clean. Most of the rooms don't have great views. The internet is very iffy. Staff are extremely nice. Restaurants in the hotel are very good and worth the price. Hotel location is fantastic and you can walk to most places. You will enjoy your stay in this place.

Room were nice and clean. Most of the rooms don't have great views. The internet is very iffy. Staff are extremely nice. Restaurants in the hotel are very good and worth the price. Hotel location is fantastic and you can walk to most places. You will enjoy your stay in this place.

We love the newly renovated room! The staff was superb.

We love the newly renovated room! The staff was superb.

Room was very clean, staff was excellent and very pleasant, great place to stay

Room was very clean, staff was excellent and very pleasant, great place to stay

Excellent service

Excellent service

Such a pleasure staying at The Charleston Place. The staff alone is delightful!! Very helpful and accommodating. Rooms are spacious and very clean. Staying here is worth the splurge and very convenient location for anything shopping.

Such a pleasure staying at The Charleston Place. The staff alone is delightful!! Very helpful and accommodating. Rooms are spacious and very clean. Staying here is worth the splurge and very convenient location for anything shopping.

The beds were not comfortable and everytime someone closed their door our room shook.

The beds were not comfortable and everytime someone closed their door our room shook.

A huge plus: bikes available for hotel guests to use. Way too expensive for what it offered

Room 603 a/c was so loud we couldn’t use it, especially at night. We had to request a fan for our room.

Beautiful!

Beautiful!

The Charleston Place was a delight from the minute we walked in the front door until we left. All staff members were friendly and accommodating. Our room was beautiful and very clean. The location was excellent, with many restaurants within walking distance. King street (great shopping area) was just a block away. Would definitely stay there again and recommend it as a premier hotel in this great city.

The Charleston Place was a delight from the minute we walked in the front door until we left. All staff members were friendly and accommodating. Our room was beautiful and very clean. The location was excellent, with many restaurants within walking distance. King street (great shopping area) was just a block away. Would definitely stay there again and recommend it as a premier hotel in this great city.

Staff was great good was excellent

Staff was great good was excellent

Cafe; Special Water!; staircase; food; location; comfortable bed; ambiance; top tier hotel! Wonderful staff! Construction; expensive

Great location Hotel is having renovations so it was noisy

Very safe

Very safe

Love this hotel and recommend it highly!

Love this hotel and recommend it highly!

Trey in the lobby bar is the best!

Trey in the lobby bar is the best!

From the smooth valet check in for our daughter’s 21 birthday, complete with a bubbly toast, to a beautiful room service breakfast, I cannot say enough about the staff, property and overall experience! The reset of the entryway is well managed, with no true interruptions- a feat of hospitality at its finest. Recommendations of local must see experiences, friendly faces and hearty “welcome back” attitude made for an incredible weekend!

From the smooth valet check in for our daughter’s 21 birthday, complete with a bubbly toast, to a beautiful room service breakfast, I cannot say enough about the staff, property and overall experience! The reset of the entryway is well managed, with no true interruptions- a feat of hospitality at its finest. Recommendations of local must see experiences, friendly faces and hearty “welcome back” attitude made for an incredible weekend!

Staff was nice and helpful even before walking through the door.

Staff was nice and helpful even before walking through the door.

Handheld shower in room did not work. Very little water pressure in bathroom. Very expensive breakfast menu

Handheld shower in room did not work. Very little water pressure in bathroom. Very expensive breakfast menu

Everything was wonderful about our stay!

Everything was wonderful about our stay!

Beautiful hotel with lots of construction noise! We were placed next to a room (and suspected above us) with daily construction that woke us up every morning. It was brutal. I was very disappointed they could not initially place us somewhere away from the construction. If I had known it would’ve been that bad, I would’ve booked elsewhere. My advice: wait to stay here until construction is finished.

Beautiful hotel with lots of construction noise! We were placed next to a room (and suspected above us) with daily construction that woke us up every morning. It was brutal. I was very disappointed they could not initially place us somewhere away from the construction. If I had known it would’ve been that bad, I would’ve booked elsewhere. My advice: wait to stay here until construction is finished.

Had an issue with Expedia with reservations, hotel corrected the issue after much stress.

Had an issue with Expedia with reservations, hotel corrected the issue after much stress.

Amazing property, everything is so well done.

Amazing property, everything is so well done.

Lovely hotel and impeccable service!

Lovely hotel and impeccable service!

..

..

Great hotel & location. Lots of construction going on at hotel - a little noisy.

Great hotel & location. Lots of construction going on at hotel - a little noisy.

Wonderful place in the heart of Charleston. First class rooms and service. Thanks

Wonderful place in the heart of Charleston. First class rooms and service. Thanks

The room service was amazing and the building was extremely clean

The room service was amazing and the building was extremely clean

Beautiful and great service

Beautiful and great service

We were very excited to stay at the Charleston Place and experience one of the most well known historic locations in downtown Charleston. The staff were incredibly friendly, efficient, and not only catered to our every need, but anticipated it. The only reason for issue was the mass amount of construction labeled as “reimagination.” The main entrance to the building was closed, the iconic Charleston Grille was closed (and one of our primary reasons for booking), the rooftop pool was closed, construction above us (we stayed on the 5th floor) from 8 AM - 6 PM everyday and weekend days, and there was always a strong smell of sewage in the lobby. We were not informed of the “reimagination” of the building until two days before our stay and there was no reduction in room pricing reflected. Again, we had a wonderful time in Charleston and the Charleston Place, but this unforeseen and unknown construction made what was an excellent stay only a good stay.

We were very excited to stay at the Charleston Place and experience one of the most well known historic locations in downtown Charleston. The staff were incredibly friendly, efficient, and not only catered to our every need, but anticipated it. The only reason for issue was the mass amount of construction labeled as “reimagination.” The main entrance to the building was closed, the iconic Charleston Grille was closed (and one of our primary reasons for booking), the rooftop pool was closed, construction above us (we stayed on the 5th floor) from 8 AM - 6 PM everyday and weekend days, and there was always a strong smell of sewage in the lobby. We were not informed of the “reimagination” of the building until two days before our stay and there was no reduction in room pricing reflected. Again, we had a wonderful time in Charleston and the Charleston Place, but this unforeseen and unknown construction made what was an excellent stay only a good stay.

Unfortunately the sauna and pool were under construction during our visit. But the spa was still enjoyable. The restaurants were incredible including palmetto cafe and meeting in the market. I will be back for the chicken pot pie! Beautiful hotel and wonderful staff.

Unfortunately the sauna and pool were under construction during our visit. But the spa was still enjoyable. The restaurants were incredible including palmetto cafe and meeting in the market. I will be back for the chicken pot pie! Beautiful hotel and wonderful staff.

They really attended to all our needs, so pleasant and helpful - including bringing a microwave to our room so we could reheat leftovers! Beautiful hotel, food was amazing including the room service, central location, perfect southern hospitality experience in all ways!

They really attended to all our needs, so pleasant and helpful - including bringing a microwave to our room so we could reheat leftovers! Beautiful hotel, food was amazing including the room service, central location, perfect southern hospitality experience in all ways!

The lobby smelled like urine. All day on Saturday we had to listen to banging and knocking. It sounded like we were in an MRI machine all day long. The welcoming staff was terrible.

The lobby smelled like urine. All day on Saturday we had to listen to banging and knocking. It sounded like we were in an MRI machine all day long. The welcoming staff was terrible.

Amazing location! Just under going construction.

Amazing location! Just under going construction.

Great service

Great service

Loved everything

Loved everything

Due to construction, parking and access to our vehicle was a hassle.

Close to shopping, restaurants. Great customer service

Close to shopping, restaurants. Great customer service

We stayed at the Charleston Place for our anniversary weekend and my wife’s birthday weekend with our 5 month old baby. The service was phenomenal from checking in, valet, assistance with our bags to our room, requesting of a crib, and the cleanliness of our room. We thoroughly enjoyed ourselves and the surrounding areas. We will definitely be back to visit. I’ve already shared this stay with my parents. So hopefully they come to have an enjoyable experience.

We stayed at the Charleston Place for our anniversary weekend and my wife’s birthday weekend with our 5 month old baby. The service was phenomenal from checking in, valet, assistance with our bags to our room, requesting of a crib, and the cleanliness of our room. We thoroughly enjoyed ourselves and the surrounding areas. We will definitely be back to visit. I’ve already shared this stay with my parents. So hopefully they come to have an enjoyable experience.

Charleston Place is getting some much needed updates. We found our room to be in need of refurbishment. Hopefully their changes will bring the hotel the upgrades that are needed to bring CP back to its former glory.

Charleston Place is getting some much needed updates. We found our room to be in need of refurbishment. Hopefully their changes will bring the hotel the upgrades that are needed to bring CP back to its former glory.

Great stay

Great stay

C

C

It really needed a carpet update For ---$ a night no one should have moldy carpet And it said it had a pool well the pool has been out of service and I came for four nights strictly to ready and get some sun in the pool

The Charleston Place was once the premium hotel choice in Charleston, but nowadays it’s in need of renovation. Today you’ll find several premium hotels in better condition at a similar price point.

The Charleston Place was once the premium hotel choice in Charleston, but nowadays it’s in need of renovation. Today you’ll find several premium hotels in better condition at a similar price point.

Very nice

Very nice

Love the atnosphere

Love the atnosphere

Staff was lovely, hotel was beautiful — we would stay here again!! The only thing is that the hotel was under construction so the gym was very small

Beautiful hotel in the center of Charleston. You can walk to everything and staff is very nice and super helpful

Great hotel. Location is perfect and the hotel overall had great rooms and good service

Loved this place, so nice!

Amazing staff, location, shopping and food.

Best property yet!

Great Hotel

It is currently being renovated so the pool etc. are closed

You wouldn't know that there is work being done throughout the property, it is being handled very discreetly. Great staff!

Staff were outstanding

The location is pretty close to almost every thing around.

This was a perfect 4th of July get away! The hotel was fabulous. The staff was outstanding! The location was extremely convenient to everything!

The Charleston Place was absolutely perfect!!

Great location. Very nice hotel Construction going on while we were in our room. We heard all kinds of noises directly above our room.

Great location and lovely There were blowers in the hallway outside our room -311. It affected our ability to sleep. And the pool was closed. I feel that I paid to have the pool amenity and not have blowers going continuously . I also ordered room service. I was not advised that there was a 22 percent tip and a delivery fee -which amounted to about 100.00 when ordering.

Came for a 4th of July getaway and had high hopes but was absolutely so impressed by the property and incredible staff. I can’t wait to return!

The staff is so friendly and the service is excellent! Both my friend and I had a wonderful stay here and highly recommend it!

It's always a treat staying at Charleston Place. People are wonderful, food and drink exceptional, all within beautiful Charleston.

Very beautiful place

Awesome!

The staff was lovely but we were put in the wrong room, then my hat went missing and the pool was closed. Pool is a major differentiator for that hotel. Not our best stay there.

It was, far and away, the best hotel stay we have ever experienced! All across the board the service from top to bottom was stellar! Thank you.

Disappointed that the pool was being renovated. But the hotel was beautiful and in a perfect location.

They had an air conditioning system issue during our visit

Truly exceptional stay! From the moment we arrived, the staff impressed us with their attentiveness and eye for detail—they triple-checked everything to make sure our experience was seamless. The location is a dream: step outside and you’re surrounded by charming shops, incredible restaurants, and the buzz of the Market. We were disappointed to miss a dip in the pool since it was closed for upgrades, but that was a small hiccup in an otherwise fantastic visit. Special shoutout to the divine harpist!

Hospitality was perfect in all amenities

Our first trip to Charleston… absolutely the best place to stay! Exquisite, beautiful hotel, with courteous, helpful staff! Location was walking distance to everything we wanted to see! I will definitely be coming back!

This was such a lovely hotel with friendly staff. It is so convenient to all the downtown shops and attractions.

Great service

Beautiful hotel! My only complaint is that the walls are pretty thin and we had very noisy late-night little kids in the adjoining room — they were not able to put our teens next to us. Ask for a quiet room!

Impressive iconic hotel with great Southern service. Perfect in every way.

Outstanding!

Beautiful hotel with impeccable service. Lovely restaurants and right in the Shopping district.

The staff was friendly and super helpful. The room and turndown service was top notch.

Excellent location and comfortable clean rooms.

Simply beautiful for a very, very special occasion!!

I LOVE this hotel. Charleston is one of the most beautiful cities I have visited and the Charleston Place is a true compliment to the city. The property is stunning, the service is phenomenal, the location is perfect. This hotel has it all

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The staff was amazing Shopping was incredible Could walk everywhere Hotel was gorgeous inside and out

As soon as you walk through the doors you are greeted with beauty of flowers and peach sweet tea, which then everything else was just professional and my I say the three entry ways lead you to different parts of downtown shopping and views. You have to get a balcony room to enhance it, this has been the best hotel I have stayed at ever.

Beautiful hotel and area. Staff was friendly, accommodating and polite.

The hotel is beautiful, clean and pays attention to detail. The nightly turn down service was a nice touch. Highly recommend this hotel!! We will be back!

Great hotel. Very clean. Staff super friendly.

Visited for a mother/daughter trip. This place is beautiful, location is great and staff is attentive.

Everything! Pricey

It was absolutely beautiful !

Amazing staff and service. Amazing hotel in the perfect location.

This was our first time in Charleston. The hotel, its rooms, food, and staff, blew us away! Fantastic!

Shower access very difficult

Seriously just book this hotel. Can honestly say this was the nicest hotel I’ve ever stayed out. True 5 star hotel. Spend the money and treat yourself. Get the room with the balcony don’t cheap out

Beautiful place and perfect location

Great hotel very clean and staff very attentive

Great experience

Expensive but what isnt?

I'll be back 🙂

We love it here for so many reasons and do not have a single bad thing to say…Thoroughbred Club is a gem and the location of this hotel is perfect..highly highly recommended

While the property was exquisite, the staff and service was absolutely the best we have experienced at any hotel. Helpful for dining options that were within walking distance of hotel.

However, the one major downside was the quality of the beds. Both my mother and I experienced back pain throughout our stay, which was disappointing given the otherwise luxurious experience. The mattresses felt low quality and lacked the comfort expected at a hotel of this caliber. It’s frustrating because everything else was absolutely top-notch, and I would love to return—if only the sleep quality matched the rest of the experience.

Great place to stay if you love having prime location and great service. The only thing is while they are doing construction on pool and spa (until Summer 2025) make sure to ask at check in to be in a room away from that area of the hotel. Otherwise, lovely stay.

Outstanding staff, beautiful facility, ideal location in historic Charleston

Simply, amazing! The Charleston Place is world class. Would not and will not stay anywhere else in Charleston. We can’t wait to go back!

Excellent

Would not have booked if we were aware of renovations underway. On vacation and awaken 2 of 3 mornings at 7am with hammering followed by fire drill practice same mornings. However, a beautiful property. The noise just took away from the experience.

We are looking around now till at least he construction is over

Great property in a great location; the rooms show some signs of wear; pillows felt like they were 20 years old and the room we had on the 4th floor had constant wind noise coming from roof. But, really nice hotel otherwise; great location.

Very high quality hotel in a perfect location, service and staff were excellent, condition of the room was top notch. We stayed on the club level that offered good but not great food amenities. Staff in the club were very helpful.

The staff was fabulous! The Charleston Place Grill was wonderful! We enjoyed the 8th floor Club food, drinks, and staff!!!

Very convenient location

We loved our stay at Charleston Place

Beautiful hotel in a great location

The construction going on all day Saturday which seemed to be directly above our heads was so horrible and started so early. We knew about the weekday construction and the memo in the room confirmed it. But it was NOT for Saturday. only Monday thru Friday. Anyway, it was not great. So now we looking around and maybe try another place in the same area because the location is amazing.

The property reminded me of how hotels used to treat guests. The services were great and the entire staff was friendly. They just need to keep doing what they're doing.