Hotel Bella Grace

Cute boutique hotel with nice little kitchen in room. Only complaint was they didn’t refill coffee pod when cleaning room. Definitely worth the price and will stay again

The location was very good for walking and the room reasonably appointed. Front desk staff was adequate but mostly indifferent. The room rates probably spiked for Spoleto (which I was not there for) but the value was not good: No in house food service (restaurant next door, no breakfast doesn't count), no frills in bathroom (lack of hooks, facial mirrors) and unimpressive towels. It's almost like Marriott took a charming hotel (which I'm guessing it once was) and plucked the soul out of it.

I did pay extra (only $1) for a suite but I received a regular king instead but considering the nominal difference in price it was not a problem.

Everything was excellent.

This hotel was central to everything and very pretty. We looked at several hotels before we booked and were very happy here.

Good

Barely any hot water in the shower

Generous roof with a kitchenette .

Disappointing

Staff was great. Really appreciated the complimentary drinks. Clean and comfortable accommodations.

Staff was great. Really appreciated the complimentary drinks. Clean and comfortable accommodations.

Location and price

Very clean and centrally located

Very clean and centrally located

Hidden gem

Hidden gem

One of our favorite touches was being offered sparkling wine each evening. It was within walking distance to every thing in town. We would absolutely stay here again and highly recommend it to anyone visiting Charleston!

One of our favorite touches was being offered sparkling wine each evening. It was within walking distance to every thing in town. We would absolutely stay here again and highly recommend it to anyone visiting Charleston!

Very spacious modern rooms and friendly staff

Very spacious modern rooms and friendly staff

Very good

Good

Everything, clean, super staff Nothing

Nothing

Would stay here again !!

Very nice property, beautiful room, comfy bed!! Would stay here again !!

Super comfortable place to stay with clean, beautifully decorated rooms and a friendly staff.

Super comfortable place to stay with clean, beautifully decorated rooms and a friendly staff.

From the moment we arrived, the staff was extremely friendly and accommodating. Our room was great & bed was very comfortable. We will be back!

From the moment we arrived, the staff was extremely friendly and accommodating. Our room was great & bed was very comfortable. We will be back!

I like the charm and location of this property

I like the charm and location of this property

Exceptional

the hotel is gorgeous, a lot of art and beautifully designed. The room was specious, spotless clean and well maintained and equipped. Staff was kind and personal, easy and quick check in and out. Recommended!! I had to wait at the lobby for a couple hours after check out, and there was not really a sitting/waiting area. There is a large ottoman that I set on, but would be nice to have some sort of a Lobby-like wait area. Even with that- the staff was super accommodating and made sure I was as comfortable as can be.

the hotel is gorgeous, a lot of art and beautifully designed. The room was specious, spotless clean and well maintained and equipped. Staff was kind and personal, easy and quick check in and out. Recommended!! I had to wait at the lobby for a couple hours after check out, and there was not really a sitting/waiting area. There is a large ottoman that I set on, but would be nice to have some sort of a Lobby-like wait area. Even with that- the staff was super accommodating and made sure I was as comfortable as can be.

Location was great, room was clean and the hotel is so chic.

Location was great, room was clean and the hotel is so chic.

The only issue is that there is only 1 restroom in the lobby.

The only issue is that there is only 1 restroom in the lobby.

Everything was wonderful except our door stuck

Everything was wonderful except our door stuck

Exceptional

Newer hotel in very good location. Very friendly staff. Clean and comfortable.

Newer hotel in very good location. Very friendly staff. Clean and comfortable.

This was a good choice for an overnight stay with my sisters. The property was clean and reasonably close to historic center of Charleston. As my sisters are older they found the distance a little too far for walking. The young man at the valet was very personable and friendly but the young lady at the desk at checkin was not as friendly and helpful. I was disappointed when she said they were out of complimentary water. The rooms were clean and nicely decorated but the rooms smelled heavily of bleach. The shower was very difficult to regulate the water and you got very cold and wet waiting a long time for water to warm up once you figured out how the tap worked. Overall I liked the hotel but would not return.

This was a good choice for an overnight stay with my sisters. The property was clean and reasonably close to historic center of Charleston. As my sisters are older they found the distance a little too far for walking. The young man at the valet was very personable and friendly but the young lady at the desk at checkin was not as friendly and helpful. I was disappointed when she said they were out of complimentary water. The rooms were clean and nicely decorated but the rooms smelled heavily of bleach. The shower was very difficult to regulate the water and you got very cold and wet waiting a long time for water to warm up once you figured out how the tap worked. Overall I liked the hotel but would not return.

While my daughter has no trouble standing in the hall to apply makeup or doing her hair, I require bright light and the magnifying mirror which was in the pitch black bathroom. Using the toilet during the night was very challenging for me. While this problem was resolved on day 2, we arrived back after a late dinner to find that our toilet would not flush. In the morning, my daughter went out to another hotel to use their bathroom facilities, while I was fortunate to encounter a maid on our floor, who kindly allowed me to use the bathroom of an empty room she was cleaning. Bottom line: Hotel Bella Grace, has gracious & friendly front desk and cleaning staff, but the facility itself is third world quality. VERY disappointing!

While my daughter has no trouble standing in the hall to apply makeup or doing her hair, I require bright light and the magnifying mirror which was in the pitch black bathroom. Using the toilet during the night was very challenging for me. While this problem was resolved on day 2, we arrived back after a late dinner to find that our toilet would not flush. In the morning, my daughter went out to another hotel to use their bathroom facilities, while I was fortunate to encounter a maid on our floor, who kindly allowed me to use the bathroom of an empty room she was cleaning. Bottom line: Hotel Bella Grace, has gracious & friendly front desk and cleaning staff, but the facility itself is third world quality. VERY disappointing!

Decent location, was clean and quite. Bed was extremely soft and uncomfortable, however, and the small couch in the room was unusable because if you sat on it you would hit your head on the TV hanging above it. Bathroom setup a bit odd - no way to turn on the shower without getting soaked and no door on the toilet area, although there is room for one. Hotel is attractive, but there is no bar, restaurant, or any other amenities. Fine for sleeping for a business trip, but not somewhere I would want to hangout.

Decent location, was clean and quite. Bed was extremely soft and uncomfortable, however, and the small couch in the room was unusable because if you sat on it you would hit your head on the TV hanging above it. Bathroom setup a bit odd - no way to turn on the shower without getting soaked and no door on the toilet area, although there is room for one. Hotel is attractive, but there is no bar, restaurant, or any other amenities. Fine for sleeping for a business trip, but not somewhere I would want to hangout.

The property was average. The shower water was luke warm at best, and the water pressure was low. Also, you can hear the water flow through the pipes when flushing, which I did not enjoy. There was a false fire alarm that went off the last night at 7am and was a total sleep disruption. I probably would not stay at this hotel again.

The property was average. The shower water was luke warm at best, and the water pressure was low. Also, you can hear the water flow through the pipes when flushing, which I did not enjoy. There was a false fire alarm that went off the last night at 7am and was a total sleep disruption. I probably would not stay at this hotel again.

Parking fee

The hotel was very nice. Helpful and friendly staff. The room was clean, spacious and had comfortable beds. Amenities were good. The location is perfect if you’re looking to walk to places in town. Right in the middle of two main areas for shops/restaurants/bars. Even walking distance to the water.

The hotel was very nice. Helpful and friendly staff. The room was clean, spacious and had comfortable beds. Amenities were good. The location is perfect if you’re looking to walk to places in town. Right in the middle of two main areas for shops/restaurants/bars. Even walking distance to the water.

Superb

Phenomenal location! Close to shops, historical sites and yummy restaurants! Felt like the beds could be more comfortable

Lovely place and close to everything

Lovely place and close to everything

The shower water was never really hot and the light didn’t work. I feel for what we paid for the room we overspent. Very disappointed. We asked for more towels and never got them. Had to ask after 4:30 pm for the room to be cleaned. Not acceptable. I was told they were very busy turning over the hotel. Again when I pay over $300.00 a night for a room I feel everything should be clean. The room should be cleaned by 4:00 pm, etc.

The shower water was never really hot and the light didn’t work. I feel for what we paid for the room we overspent. Very disappointed. We asked for more towels and never got them. Had to ask after 4:30 pm for the room to be cleaned. Not acceptable. I was told they were very busy turning over the hotel. Again when I pay over $300.00 a night for a room I feel everything should be clean. The room should be cleaned by 4:00 pm, etc.

Great hotel and very quiet. The onsite parking option a bit pricey for $49 a night. Just park at the Gaillard parking garage for $18 a day. Its like a block from the hotel. The staff was very friendly and there are tons of great places to eat. Its about a 15 min walk to the market and just a few blocks over from King street.

Great hotel and very quiet. The onsite parking option a bit pricey for $49 a night. Just park at the Gaillard parking garage for $18 a day. Its like a block from the hotel. The staff was very friendly and there are tons of great places to eat. Its about a 15 min walk to the market and just a few blocks over from King street.

Everything about this hotel was great and the staff was 10/10. However the first room we got was dirty, and had terrible drainage. I took a shower and it took 20 minutes post shower to drain. We called and they took immediate action and moved us to another room. The drainage in the sink was still not great but the room was cleaner.

Everything about this hotel was great and the staff was 10/10. However the first room we got was dirty, and had terrible drainage. I took a shower and it took 20 minutes post shower to drain. We called and they took immediate action and moved us to another room. The drainage in the sink was still not great but the room was cleaner.

We enjoyed the walking distance to many of the restaurants and shopping on King Street!

Very comfortable

Very comfortable

The beds were super comfortable and it was a great location! I wish the rooms were slightly larger.

For the price, we were underwhelmed. Photos of the property showed on-site dining and breakfast, which was nowhere to be seen. We had to request a pack n play/ crib several different ways associated with the reservation before we got it. Several minor areas in the room were in need of repairs (like a towel rack). Valet parking was very expensive and they just parked it really close and barred our access to the vehicle during our stay unless we got the keys from the valet.

For the price, we were underwhelmed. Photos of the property showed on-site dining and breakfast, which was nowhere to be seen. We had to request a pack n play/ crib several different ways associated with the reservation before we got it. Several minor areas in the room were in need of repairs (like a towel rack). Valet parking was very expensive and they just parked it really close and barred our access to the vehicle during our stay unless we got the keys from the valet.

Location Parking attendants and most staff Food in refrigerator Extremely dirty sheets Trash not emptied No ice machine

Our walk to the center of the French Quarter was about 1/2 mile. The staff was super helpful.

Our walk to the center of the French Quarter was about 1/2 mile. The staff was super helpful.

Our view was a brick wall and the sink was incredibly small making it impossible for 2 women to get ready and put toiletries. There are no amenities and the price was rather high given all these factors.

Our view was a brick wall and the sink was incredibly small making it impossible for 2 women to get ready and put toiletries. There are no amenities and the price was rather high given all these factors.

Great place to stay. Very unique and sits next to a great Oyster/ Bar place Delaney’s

Great place to stay. Very unique and sits next to a great Oyster/ Bar place Delaney’s

Great location! Walkable to shopping and restaurants

Great location! Walkable to shopping and restaurants

Beautiful hotel, lovely staff, great location. My only critique is that it says parking available on hotels.com but when you get there, the only parking available is through their valet service which they charge $49 a night for. There is not lot or on street parking nearby so this was the only option.

Beautiful hotel, lovely staff, great location. My only critique is that it says parking available on hotels.com but when you get there, the only parking available is through their valet service which they charge $49 a night for. There is not lot or on street parking nearby so this was the only option.

Very nice, clean and bed very comfortable. Design very modern and nice. Only downside was poor lighting, to apply makeup.

Very nice, clean and bed very comfortable. Design very modern and nice. Only downside was poor lighting, to apply makeup.

Hotel Bella Grace is walking distance to the main shops on King Street. There's a nice park to hang out (play catch or frisbee) nearby. Also, it's walking distance to the Children's museum and the Best Friend Train Museum. There was a lot do within walking distance, but we also took our car and drove to other places for other activities.

Hotel Bella Grace is walking distance to the main shops on King Street. There's a nice park to hang out (play catch or frisbee) nearby. Also, it's walking distance to the Children's museum and the Best Friend Train Museum. There was a lot do within walking distance, but we also took our car and drove to other places for other activities.

Super duper

Super duper

Other than the air conditioning not working properly on the 1st night, it was a nice stay. We slept hot the first night because the maintenance guy was gone for the day. Suggestion for management-have someone available 24 hrs or on call to come and fix issues. Hotel is in a great location and the restaurant next door is very good for happy hour and small plates.

Other than the air conditioning not working properly on the 1st night, it was a nice stay. We slept hot the first night because the maintenance guy was gone for the day. Suggestion for management-have someone available 24 hrs or on call to come and fix issues. Hotel is in a great location and the restaurant next door is very good for happy hour and small plates.

Checking in and out of the hotel felt a bit awkward - I did not feel welcome. The valet was wonderful and helped me find a place to park my oversized van. The room was well-designed.

Checking in and out of the hotel felt a bit awkward - I did not feel welcome. The valet was wonderful and helped me find a place to park my oversized van. The room was well-designed.

The front desk workers were amazing! They were very helpful and enthusiastic. The hotel rooms are perfectly designed, with a small kitchen included. The decor is beautiful and everything was very clean. The rooms are spacious and well thought-out. Would have preferred an option to self-park, as valet gets expensive.

Loved it!!! The room was great and the hotel had a cool vibe.

Loved it!!! The room was great and the hotel had a cool vibe.

No maid service for for one of our 5 days. No laundry service at all, no breakfast at all. Much lower level of amenities than I expected for the price.

No maid service for for one of our 5 days. No laundry service at all, no breakfast at all. Much lower level of amenities than I expected for the price.

Very unique hotel. The valet and front desk staff was excellent. They very helpful.

Very unique hotel. The valet and front desk staff was excellent. They very helpful.

hotel is very small . be prepared for small spaces while navigating through

hotel is very small . be prepared for small spaces while navigating through

A very sacred and tender small nest, that I would highly recommend to anyone wanting to stay close to workability in this holy city, and also privacy and quiet

Beautiful, clean peacful and quiet

Beautiful, clean peacful and quiet

Outstanding staff

Outstanding staff

This is a great and quaint spot. Really pretty and special experience. Thanks

This is a great and quaint spot. Really pretty and special experience. Thanks

What a nice boutique hotel! We loved our room, the location in Charleston, and the friendly staff.

What a nice boutique hotel! We loved our room, the location in Charleston, and the friendly staff.

This is my fourth stay at Hotel Bella Grace and this experience did not meet my expectations in terms of the cleanliness and quality of furnishings in my room. Luckily, I travel with sanitizing wipes and spray but I should not have to clean obvious stains or marks off of the toilet, walls, and shower upon arrival.

This is my fourth stay at Hotel Bella Grace and this experience did not meet my expectations in terms of the cleanliness and quality of furnishings in my room. Luckily, I travel with sanitizing wipes and spray but I should not have to clean obvious stains or marks off of the toilet, walls, and shower upon arrival.

The webpage is misleading. The restaurant and bar is not part of the hotel. It is a complete separate entity. And no breakfast was available.

Very nice room - perfect location Was charged too much - possibly due to a mistake by either the hotel or booking.com

Perfect location ! Clean, the beds were so comfortable. I loved it !! One of the best hotels I’ve stayed in and the decor was so chic!!

What we didn’t like about the hotel was the lack of information. The staff didn’t seem either helpful or knowledgeable. In addition to that, when we called the reception desk to let them know it takes for ever for the shower to get warm or there is no shampoo in the container, no body answered the phone. The rooms are not very quiet. You can hear elevator and people’s talk in the hallway.

What we didn’t like about the hotel was the lack of information. The staff didn’t seem either helpful or knowledgeable. In addition to that, when we called the reception desk to let them know it takes for ever for the shower to get warm or there is no shampoo in the container, no body answered the phone. The rooms are not very quiet. You can hear elevator and people’s talk in the hallway.

Excellent service and friendly staff!

Excellent service and friendly staff!

Location was perfect. We could walk everywhere! Rooms were large and very comfortable

Liked it very much! Clean, quiet, attentive staff, room cleaned every day plus clean towels, wonderful location.

Liked it very much! Clean, quiet, attentive staff, room cleaned every day plus clean towels, wonderful location.

Adorable boutique hotel, very clean and modern. Friendly staff , the bed is very comfortable and the bathroom is modern and updated. Right next to a really cool oyster restaurant. Near shopping and college of Charleston. Can walk everywhere.

Adorable boutique hotel, very clean and modern. Friendly staff , the bed is very comfortable and the bathroom is modern and updated. Right next to a really cool oyster restaurant. Near shopping and college of Charleston. Can walk everywhere.

Room was very a loud noisy due to a vibrating sound coming from the walls and ceiling all night like someone was parked outside my window with a subwoofer in their car turned up. I got 2 hours sleep with earplugs in. I spoke to front desk 2X the next morning and was brushed of with I will let my manger know - sorry. Then I followed up with same person (2 hours later) and asked if she had talked with the manager and the response was “she is going to check on it” It has been 24 hours and I have not heard anything. Room was nice and clean and the in room amenities were nice.

Room was very a loud noisy due to a vibrating sound coming from the walls and ceiling all night like someone was parked outside my window with a subwoofer in their car turned up. I got 2 hours sleep with earplugs in. I spoke to front desk 2X the next morning and was brushed of with I will let my manger know - sorry. Then I followed up with same person (2 hours later) and asked if she had talked with the manager and the response was “she is going to check on it” It has been 24 hours and I have not heard anything. Room was nice and clean and the in room amenities were nice.

Evening manager she was awesome! Very helpful. Staff was great. Super clean, walkable to everything. Nice and Quiet during the night.

Evening manager she was awesome! Very helpful. Staff was great. Super clean, walkable to everything. Nice and Quiet during the night.

All Just Great! Complete small kitchen.

All Just Great! Complete small kitchen.

10/10 If I had to criticize anything it would be no body lotion Or robes , if those were added it would be over the top

10/10 If I had to criticize anything it would be no body lotion Or robes , if those were added it would be over the top

When we come the people are always sweet and so wonderful. The property itself was nice as always. What was a miss this time was the cleanliness of the rooms. Normally everything is spot on. Unfortunately, our first room was dusty and the room they moved us to had dirty towels.

Nice room and bathroom Valet parking

Very clean, quaint, and perfect location!

Very clean, quaint, and perfect location!

Beautiful, modern property and the staff were all very helpful! Easy walk through the park to upper King St. shops and restaurants. It’s a further 10-15 minute walk to the waterfront, City Market and museums. The parking valet was a bit much so we used the Marion Sq. garage just few blocks away.

Beautiful, modern property and the staff were all very helpful! Easy walk through the park to upper King St. shops and restaurants. It’s a further 10-15 minute walk to the waterfront, City Market and museums. The parking valet was a bit much so we used the Marion Sq. garage just few blocks away.

We like the location as much of downtown Charleston is accessible to walk. We also liked the style of the furnishings and efficient use of the space. As most of Charleston downtown., the cost is very high relative to the size and amenities. Additionally, an extra $46 per day for valet parking is very painful.

Beautiful property in an excellent location. Would absolutely stay again!

Beautiful property in an excellent location. Would absolutely stay again!

Very quaint hotel, convenient location and friendly staff.

Very quaint hotel, convenient location and friendly staff.

Pretty hotel but not a lot of amenities. Manager of this property very unprofessional and rude. Poorly run hotel. Room was a nice size with a full kitchen which was nice

Pretty hotel but not a lot of amenities. Manager of this property very unprofessional and rude. Poorly run hotel. Room was a nice size with a full kitchen which was nice

The room was newly Redon and super clean. The bed was very comfortable and there were actually channels to watch. We loved having the “living room/kitchen” area. The room was extremely loud though, at first we thought it was the refrigerator, then the air conditioning, but later realized we were next to a closet making all the noise. Loved the walk to King St and Meeting St. It was just a great place in a great location. The valet guys were actually super helpful.

The room was newly Redon and super clean. The bed was very comfortable and there were actually channels to watch. We loved having the “living room/kitchen” area. The room was extremely loud though, at first we thought it was the refrigerator, then the air conditioning, but later realized we were next to a closet making all the noise. Loved the walk to King St and Meeting St. It was just a great place in a great location. The valet guys were actually super helpful.

This may be the worst hotel I have ever stayed at. The price was outrageous for the poor quality of service and amenities. The a/c system was so loud it was unbearable. When I called I was to that was just the way it was. No fix, no suggestions to make it more tolerable. The vinyl flooring was peeling up in several places. There were not enough towels and they had to wash more (while we waited to shower) before they could deliver more. We were in a handicapped accessible room with a roll-in shower. The water leaked halfway across the bathroom. No bath mats and not enough towels to clean up to make safe to walk in the bathroom. The coffee maker didn’t work (so loud it would wake the dead and only made a teaspoon of coffee). I brought all these issues to the attention of the front desk and NOTHING was done. No offer of compensation. Nothing. There were no amenities. For $800 per night it was outrageous. Front desk staff was rude. The only staff that were terrific were the valets. Save your money and stay ANYWHERE but here

This may be the worst hotel I have ever stayed at. The price was outrageous for the poor quality of service and amenities. The a/c system was so loud it was unbearable. When I called I was to that was just the way it was. No fix, no suggestions to make it more tolerable. The vinyl flooring was peeling up in several places. There were not enough towels and they had to wash more (while we waited to shower) before they could deliver more. We were in a handicapped accessible room with a roll-in shower. The water leaked halfway across the bathroom. No bath mats and not enough towels to clean up to make safe to walk in the bathroom. The coffee maker didn’t work (so loud it would wake the dead and only made a teaspoon of coffee). I brought all these issues to the attention of the front desk and NOTHING was done. No offer of compensation. Nothing. There were no amenities. For $800 per night it was outrageous. Front desk staff was rude. The only staff that were terrific were the valets. Save your money and stay ANYWHERE but here

The hotel is relatively small and quiet, but the rooms are big with a small kitchenette. The staff was very friendly and helpful. The location was excellent, with easy walking distance to everything! The hotel also offered many suggestions for where to go to eat and for entertainment. Charleston is a wonderful city, and I loved staying at the Hotel Bella Grace. I’d highly recommend it, and would stay there again.

The hotel is relatively small and quiet, but the rooms are big with a small kitchenette. The staff was very friendly and helpful. The location was excellent, with easy walking distance to everything! The hotel also offered many suggestions for where to go to eat and for entertainment. Charleston is a wonderful city, and I loved staying at the Hotel Bella Grace. I’d highly recommend it, and would stay there again.

Room was very clean and in good overall condition.

Room was very clean and in good overall condition.

Hotel Bella Grace is a beautiful property located downtown Charleston walking distance to many dining options, shopping, and the Visitor's Center.

Hotel Bella Grace is a beautiful property located downtown Charleston walking distance to many dining options, shopping, and the Visitor's Center.

This new hotel is beautiful!!! I love the design and decor that embraces Ashevilles unique urban mountain vibe. I especially appreciated the way they perfected a creative way to have natural light in the bathroom.

This new hotel is beautiful!!! I love the design and decor that embraces Ashevilles unique urban mountain vibe. I especially appreciated the way they perfected a creative way to have natural light in the bathroom.

Would stay again

Would stay again

It was a really nice hotel, kind of like it’s own little oasis from the noise and busy city. The rooms are clean, upscale and the style is cute. The staff was kind, albeit didn’t help bring luggage to our room, just kinda left us to struggle with the bell cart. In terms of cleanliness and style this place is worth staying at, its big re at flaw is it’s distance from most of the sights. It is relatively close to king street for shopping and some restaurants, but all the places that are important sights (I.e. rainbow road, the pin apple, battery park, etc.) are at least a 20 minute walk to get to from this location. I was left really torn whether it was worth the cost solely because the benefits of this hotel were equally matched by some relatively annoying facets. Worth a stay if you need a place in Charleston that is chic and isolated, but you might find something else in the area that does the same if not more for the same price, that is a little better situated. Cost to value is something I’m still asking myself.

It was a really nice hotel, kind of like it’s own little oasis from the noise and busy city. The rooms are clean, upscale and the style is cute. The staff was kind, albeit didn’t help bring luggage to our room, just kinda left us to struggle with the bell cart. In terms of cleanliness and style this place is worth staying at, its big re at flaw is it’s distance from most of the sights. It is relatively close to king street for shopping and some restaurants, but all the places that are important sights (I.e. rainbow road, the pin apple, battery park, etc.) are at least a 20 minute walk to get to from this location. I was left really torn whether it was worth the cost solely because the benefits of this hotel were equally matched by some relatively annoying facets. Worth a stay if you need a place in Charleston that is chic and isolated, but you might find something else in the area that does the same if not more for the same price, that is a little better situated. Cost to value is something I’m still asking myself.

We chose this property based on the gorgeous photos and high ratings online. This is the best hotel we have stayed at in ages……. SO SO FAR BEYOND PUR EXPECTATIONS. The staff took such good care us (especially Mercury at the front desk). We can’t wait to come back and stay here again. It’s literally perfect

We chose this property based on the gorgeous photos and high ratings online. This is the best hotel we have stayed at in ages……. SO SO FAR BEYOND PUR EXPECTATIONS. The staff took such good care us (especially Mercury at the front desk). We can’t wait to come back and stay here again. It’s literally perfect

Spend your money elsewhere. For what this place cost, you can find a much better hotel. The bed was hard, the water doesn’t get hot, and there is no water pressure. No robes, turn down, etc. I have had far better service with many more amenities at a lower rate than this hotel. It is conveniently located.

Spend your money elsewhere. For what this place cost, you can find a much better hotel. The bed was hard, the water doesn’t get hot, and there is no water pressure. No robes, turn down, etc. I have had far better service with many more amenities at a lower rate than this hotel. It is conveniently located.

I loved this hotel. It is very clean and well maintained. The people at reception cannot do enough for you. It is located for easy visiting any part of Charleston one would wish to visit. The free Charleston bus is just one block away. Cannot recommend this hotel enough.

I loved this hotel. It is very clean and well maintained. The people at reception cannot do enough for you. It is located for easy visiting any part of Charleston one would wish to visit. The free Charleston bus is just one block away. Cannot recommend this hotel enough.

This property has one of the most beautiful rooms I have ever seen. The bed was extremely comfortable. The room felt very romantic and modern. The valet service was on point and ready everytime we needed the car which wasn't often because the location of the property is very convenient to different eating and shopping options. My only issue my whole trip was the shower handle was broken off so i had to take a cool shower after the long trip to the hotel. The hotel immediately fix the problem by the time we was back from dinner.

This property has one of the most beautiful rooms I have ever seen. The bed was extremely comfortable. The room felt very romantic and modern. The valet service was on point and ready everytime we needed the car which wasn't often because the location of the property is very convenient to different eating and shopping options. My only issue my whole trip was the shower handle was broken off so i had to take a cool shower after the long trip to the hotel. The hotel immediately fix the problem by the time we was back from dinner.

Gorgeous huge windows that are the new, thick, silent type. Spa-type vibe.

Gorgeous huge windows that are the new, thick, silent type. Spa-type vibe.

It was a great experience. Hotel staff is amazing

It was a great experience. Hotel staff is amazing

Poor customer service, room was dirty and had vents coming out of ceiling/ hair on toilets and in bed

Poor customer service, room was dirty and had vents coming out of ceiling/ hair on toilets and in bed

Lovely place to stay close to all the places you need to go. Parking was easy and safe. Rooms were everything you would expect in a first class hotel

Lovely place to stay close to all the places you need to go. Parking was easy and safe. Rooms were everything you would expect in a first class hotel

Staff was exceptionally friendly I thought. Hallways were a bit dark, could use brighter lighting.

Staff was exceptionally friendly I thought. Hallways were a bit dark, could use brighter lighting.

We thought Bella Grace was very nice, rooms are spacious, beds are comfortable, the hotel was quiet and everything was walkable. The staff greeted us and gave us great recommendations. We were disappointed at the broken Peleton seat in the exercise room, the fact that our rooms were not put back together daily, we had to ask for extra coffee pods a few times at the desk, Expedia has inaccurate information claiming there is a breakfast and a bar on site. It is a lovely hotel, there are just some things that could make it so much better.

Very nice and clean rooms

Received a call from the hotel on Wednesday afternoon inquiring as to why my belongings were still in my room. I explained to the hotel staffer (friendly and accommodative) that it was there since I was not checking out until Thursday as I had reserved through hotels.com

Small quiet property - great, welcoming and helpful staff

Very nice and clean hotel. Staff was amazing! Very friendly and helpful. Parking was $40 a day I think is a bit steep but they did a great job pulling my car in and out. The only complaint I have is the new hotel standard is you pay more for the rooms but get less service. For example all hotels since covid use the Covid excuse to only clean your room every 3-4 days. The experience of the hotel is what I pay for. If I wanted to make my bed everyday I would just get a air BNB.

Fantastic hotel and experience. Very luxurious and adjacent to an excellent restaurant.

The Hotel Bella Grace is stunning! And located in the perfect place to walk around and explore Charleston!