Courtyard Charleston Waterfront by Marriott

The property was under construction while we stayed here. I felt taken advantage of because of this. Any other place we could have stayed didn’t have the noise or displacement we felt. I still paid full price for a property that wasn’t a complete product that I paid for. Construction ALL day, maybe a couple hours of no construction while we stayed. That should have been reflected in what was charged. We would have stayed somewhere else for the same price. I hope corporate reads this as I am a fan, I just think I was duped for quality of stay vs a property under construction.

Exceptional

Superb

Exceptional

Great experience!

Exceptional

Good

Good

Nice place to stay with a beautiful view

Superb

Exceptional

Breakfast menu was fresh, room was clean with lovely view of the harbor, and enjoyed the patio outside with the fountain and rocking chairs.

Shuttle Pay for parking, no complimentary breakfast

Pay for parking, no complimentary breakfast

Wish there’d been more variety on breakfast menu- or try and offer continental breakfast. As it was a bistro- not a restaurant- evening food was ok. Enjoyed hamburger and club sandwich. Was disappointed in ‘partial view’ room. Tree right in front (roads seen easily). and side view was basically part of next balcony and a tiny bit of marina.

Clean room

Exceptional

Great location to downtown and the view of the water was very pleasant!

Perfect!

The pros: The shuttle was the best part of the hotel. The drivers were excellent and kept things moving. The actual hotel room was pretty clean, except for the balcony coverd with winter debris. All in all, not a place I'd stay again. Instead, I'd go across the street to the Hilton.

Had a great time here. The shuttle bus was a great option, helpful staff and the Bistro was so convenient for a family. Hanging out on the deck made for beautiful mornings.

For the price of this hotel, I was expecting it to be top-notch. From our “water front view” we got mostly a view of construction trash. In the parking garage, there was a whole section cordoned off that just held hotel extras (chairs, etc) but it was completely unorganized and looked like a dump site for hotel staff. Cement was chipped and dirty…all in all a disappointing stay for the price I paid.

I booked this hotel based on the pool. When we got there, it was drained. There was no notice stating it was not in service at time of stay. Other area hotels had their pools open at the time of stay so I had no reason to think otherwise. This hotel is also under construction and there was also no notice stating that as well. There are dehumidifiers lining the hallway and the new wallpaper is falling off the hallway walls. We also accidentally left an outfit hanging in the closet and it couldn’t be found even though they have a lost and found just for this situation.

Upon entering the room, there was a noticeable musty, mildew-like odor that appeared to be coming through the air vents and persisted throughout the stay. This created an uncomfortable environment and suggested potential underlying issues with the HVAC system or moisture control. For a hotel operating under the Marriott name, this was disappointing and not in line with the level of quality one would anticipate. Overall, I would rate this stay as closer to a 2-star experience due to the condition of the room. I hope management addresses these concerns promptly, as the issue significantly impacts guest comfort and perception.

Our final day: power outage!! (Several blocks lost power, including the nearby hospital). Guests were being entitled and arguing, but mgmt and front desk staff handled it with grace. We will return and look forward to the pool being open when we come back!

The location is convenient. The staff is friendly and efficient. Always our place to stay when visiting Charleston. Nothing to dislike.

The location is convenient. The staff is friendly and efficient. Always our place to stay when visiting Charleston. Nothing to dislike.

Exceptional

The room was very clean and quiet! The desk clerk who checked us in was awesome!

The room was very clean and quiet! The desk clerk who checked us in was awesome!

Location was superb would highly recommend the resort to my family and friends. Nothing just a little too hot weather wise.

The staff member checking in was EXCELLENT. The room was noisy throughout the night and we heard numerous doors slam that woke us up. It was also a bit cold in the room. Room was clean. We didn’t sleep very well.

The staff member checking in was EXCELLENT. The room was noisy throughout the night and we heard numerous doors slam that woke us up. It was also a bit cold in the room. Room was clean. We didn’t sleep very well.

Heating unit noisy, restaurant was closed because low occupancy, remodeling in hotel was noisy in mornings and night.

Heating unit noisy, restaurant was closed because low occupancy, remodeling in hotel was noisy in mornings and night.

1 of the queen beds seemed to have a bit of a support issue on the left side in room 328. Bed might have even been a bit sloped down on that side. Ordered a full egg breakfast with eggs over easy. Eggs were raw on top and yolk was cooked on bottom. Told the server they were not right and he said "that's how over easy are supposed to be". Actually, over easy done right means no ra white on tip and yolks big and juicy. We only stayed one night so really can't say much more. Nice view if you get a waterfront room. Bar closes at 10p but the girl at the bar says they stop server at 9:45p. That's pretty early and they serve until 10a. There's nothing stopping you from sitting in that area as that's what it's there for. I can't say we would not stay again, just not have breakfast there or use their bar as it has zero ambiance.

1 of the queen beds seemed to have a bit of a support issue on the left side in room 328. Bed might have even been a bit sloped down on that side. Ordered a full egg breakfast with eggs over easy. Eggs were raw on top and yolk was cooked on bottom. Told the server they were not right and he said "that's how over easy are supposed to be". Actually, over easy done right means no ra white on tip and yolks big and juicy. We only stayed one night so really can't say much more. Nice view if you get a waterfront room. Bar closes at 10p but the girl at the bar says they stop server at 9:45p. That's pretty early and they serve until 10a. There's nothing stopping you from sitting in that area as that's what it's there for. I can't say we would not stay again, just not have breakfast there or use their bar as it has zero ambiance.

The staff was extremely friendly and welcoming, which really set a great tone for our stay. The waterfront views are beautiful and definitely a highlight of the property. Our room had been nicely refreshed with updated paint and hardwood floors, which gave it a clean, modern feel. The downstairs areas are especially beautiful, and I can imagine the pool area being fantastic during the summer months. Overall, we had a good stay and enjoyed the atmosphere and location. With the ongoing updates, this hotel has a lot of potential and will likely be even better once renovations are complete. The hotel is currently undergoing refurbishment, which was not mentioned online prior to our stay. While it’s great to see updates in progress, there were construction materials and work happening in some of the hallways that made parts of the hotel feel a bit cluttered. The room itself had been updated with fresh paint and hardwood floors, but the ceiling showed some cracking, and the bed was somewhat squeaky and could benefit from an update. There is also a noticeable marsh smell, particularly in rooms without a balcony, where there isn’t an option to open windows for fresh air. While this didn’t bother us personally, it may be something future guests would want to be aware of when booking.

The staff was extremely friendly and welcoming, which really set a great tone for our stay. The waterfront views are beautiful and definitely a highlight of the property. Our room had been nicely refreshed with updated paint and hardwood floors, which gave it a clean, modern feel. The downstairs areas are especially beautiful, and I can imagine the pool area being fantastic during the summer months. Overall, we had a good stay and enjoyed the atmosphere and location. With the ongoing updates, this hotel has a lot of potential and will likely be even better once renovations are complete. The hotel is currently undergoing refurbishment, which was not mentioned online prior to our stay. While it’s great to see updates in progress, there were construction materials and work happening in some of the hallways that made parts of the hotel feel a bit cluttered. The room itself had been updated with fresh paint and hardwood floors, but the ceiling showed some cracking, and the bed was somewhat squeaky and could benefit from an update. There is also a noticeable marsh smell, particularly in rooms without a balcony, where there isn’t an option to open windows for fresh air. While this didn’t bother us personally, it may be something future guests would want to be aware of when booking.

Clean Room.

Clean Room.

Ok amazing view and hotel..... Had the corner unit with double balcony water view. But however my stay was miserable... The person Or person's above me open the heavy sliding glass door starting around 4/5 pm and stopping around 2/3 consistently ooveer a hundred times times... Open close slam. Open close slam. I suggest with thee price that's paid for these rooms. Y'all remove these old heavy load doors and install newer light smoothly operating doors ... I will never stay here again because of this ... And honestly would probably stay once a month just because of how amazing the view is and convenience of the location is to Charleston market...

Ok amazing view and hotel..... Had the corner unit with double balcony water view. But however my stay was miserable... The person Or person's above me open the heavy sliding glass door starting around 4/5 pm and stopping around 2/3 consistently ooveer a hundred times times... Open close slam. Open close slam. I suggest with thee price that's paid for these rooms. Y'all remove these old heavy load doors and install newer light smoothly operating doors ... I will never stay here again because of this ... And honestly would probably stay once a month just because of how amazing the view is and convenience of the location is to Charleston market...

Very welcoming stuff Diana was so nice and helpful

Very welcoming stuff Diana was so nice and helpful

Staff was great, cleanliness was good Saw 2 roaches during stay

Staff was great, cleanliness was good Saw 2 roaches during stay

Staff were all wonderful!

Staff were all wonderful!

very good service

very good service

Superb

Very good

Exceptional

The staff were incredibly helpful and very attentive

The staff were incredibly helpful and very attentive

everything was great

everything was great

The waterfront views are beautiful, The room was clean with a small fridge and microwave and a sofa bed if needed.

Bedroom was clean and had beautiful sunset over the Ashley River. Rocking chairs on balcony were wonderful. Shuttle drivers were great and easy to work with. Definitely recommend and will stay there again.

Bedroom was clean and had beautiful sunset over the Ashley River. Rocking chairs on balcony were wonderful. Shuttle drivers were great and easy to work with. Definitely recommend and will stay there again.

The chef that cooked breakfast is outstanding. amazing food, very kind, excellent service. The women who worked at the cafe/bar were also outstanding.

The chef that cooked breakfast is outstanding. amazing food, very kind, excellent service. The women who worked at the cafe/bar were also outstanding.

The room was clean and the location was convenient. The hotel had a shuttle to the historic district and the drivers were very friendly and helpful.

The room was clean and the location was convenient. The hotel had a shuttle to the historic district and the drivers were very friendly and helpful.

Room felt damp all night

The shuttle service was very convenient. We just had to walk downstairs to get the shuttle and then for pick up we just had to call. The waterfront pick up is central in the town.” There was coffee provided in the restaurant part of the lobby which was nice . The restaurant and Starbucks there was also convenient.

View Hallway smelled Water bottle already in trash can Drawer kept opening up One of the sliding glass doors were off track. (They did offer for maintenance come fix it)

There was no buffet breakfast had to go to Hilton across the road for breakfast The spa wasn’t working and no proper restaurant or breakfast

Excellent

No room service and no safety bars in bathroom for such an expensive hotel!

Breakfast was wonderful! Amanda made it incredibly accommodating for us each of the 4 mornings we dined there!! I’m a picky eater, and Amanda was more than happy to listen to and honor the modifications to my order…service with an infectious beautiful smile!!! All the breakfast staff were wonderful!! Thank you!!!

Breakfast was wonderful! Amanda made it incredibly accommodating for us each of the 4 mornings we dined there!! I’m a picky eater, and Amanda was more than happy to listen to and honor the modifications to my order…service with an infectious beautiful smile!!! All the breakfast staff were wonderful!! Thank you!!!

It was real close to my Hospital MUSC. It was amazing the shuttle bus take us to the hospital, which helped us a lot. Thank you for that. There was never a problem The only thing was the outdoor furniture was not clean very well and not structured very well just saying

The room was clean but TV didn’t work, there was NO shower pressure and it would cut in and out turning cold and hot randomly. I called ahead of time to confirm they had a hot tub and was told they did. This is WHY we booked here in the first place. When we arrived it was broken and gave no indication of it being fixed. We told them about the issues in our room and it was never addressed.

The room was clean but TV didn’t work, there was NO shower pressure and it would cut in and out turning cold and hot randomly. I called ahead of time to confirm they had a hot tub and was told they did. This is WHY we booked here in the first place. When we arrived it was broken and gave no indication of it being fixed. We told them about the issues in our room and it was never addressed.

We were thoroughly pleased with the hotel. The atmosphere, staff greetings, the grounds, and food options were top tier. Everyone was eager to assist and were very patient while showing awesome professionalism. We will definitely be going back!

We were thoroughly pleased with the hotel. The atmosphere, staff greetings, the grounds, and food options were top tier. Everyone was eager to assist and were very patient while showing awesome professionalism. We will definitely be going back!

I can't say enough about the staff! In the evening the girl in training and manager were kind and helpful with check-in and suggesting a place to find sushi. We actually ended up eating at the Bistro because there was a gluten free dairy free option. Which brings me to the morning staff and chef - wow- so accomadating! The chef made certain our food was cooked in oil not butter and understood foods that had gluten and served us a substitute without asking (so thoughtful and impressive). He even came to the table to check on us with smile and cheerful laugh. What a great way to start our day!

I can't say enough about the staff! In the evening the girl in training and manager were kind and helpful with check-in and suggesting a place to find sushi. We actually ended up eating at the Bistro because there was a gluten free dairy free option. Which brings me to the morning staff and chef - wow- so accomadating! The chef made certain our food was cooked in oil not butter and understood foods that had gluten and served us a substitute without asking (so thoughtful and impressive). He even came to the table to check on us with smile and cheerful laugh. What a great way to start our day!

Only downfall we experienced were the pillows. Will definitely bring our own next time. They were flat as a pancake.

This property is great. The outdoor area is such a value added . They also offer a shuttlebus every half hour roughly 7am - 10pm. My two concerns are of a walk from downtown Charleston if you like to walk or run. And, I had a rental bike and really struggled to find somewhere to put it. They don’t have any bike racks. But a bike here is fabulous to get you everywhere you need to go. I rented an ebike from a place in Mount Pleasant.l and was able to get over to Sullivan Island and the Isles of Pine, over the walkable bridge et al

This property is great. The outdoor area is such a value added . They also offer a shuttlebus every half hour roughly 7am - 10pm. My two concerns are of a walk from downtown Charleston if you like to walk or run. And, I had a rental bike and really struggled to find somewhere to put it. They don’t have any bike racks. But a bike here is fabulous to get you everywhere you need to go. I rented an ebike from a place in Mount Pleasant.l and was able to get over to Sullivan Island and the Isles of Pine, over the walkable bridge et al

Nice property. Relaxing patio and pool.

Nice property. Relaxing patio and pool.

Very clean, comfy beds!

Very clean, comfy beds!

Staff was so friendly and we felt so relaxed and welcomed our whole stay.

Staff was so friendly and we felt so relaxed and welcomed our whole stay.

The hotel was extremely clean and the shuttle was super helpful to travel downtown. We had a very loud guest above us that kept us awake walking around.

Staff very friendly and accommodate. Love they have shuttle to and from hotel to downtown Charleston. Room was ready early and staff communicated well. Jacuzzi looked unclean and the water was fairly cold. I felt the premises were not kept up as a previous stay. Worst was the was no hot water in the morning for showers. We left the water running for at leat 15 minutes, felt we should get that for the price they charge.

Staff made great recommendations for places to eat and see.

Staff made great recommendations for places to eat and see.

We were pleasantly surprised when we arrived. We loved our spacious room which had a large balcony that provided views of the water, boats and marsh. The outside patio area had lots of seating with gorgeous views of the water and marina to enjoy during the day or at night. The food was good in the restaurant and the staff was helpful. The hotel shuttle was very convenient!

We were pleasantly surprised when we arrived. We loved our spacious room which had a large balcony that provided views of the water, boats and marsh. The outside patio area had lots of seating with gorgeous views of the water and marina to enjoy during the day or at night. The food was good in the restaurant and the staff was helpful. The hotel shuttle was very convenient!

It was great. Exactly what I needed for a business trip. It's in an odd location but it's close to the freeway and not far from a grocery store. Wasn't able to check- in early but the front staff assisted in helping me out and getting me a place to change before my meeting started.

It was great. Exactly what I needed for a business trip. It's in an odd location but it's close to the freeway and not far from a grocery store. Wasn't able to check- in early but the front staff assisted in helping me out and getting me a place to change before my meeting started.

Would have been a wonderful stay except for the fire alarm-defective alarm-go off at midnight! Then we went down the stairs to the parking area and the door was locked! We went back up to the lobby and went out the lobby door there-thank goodness there wasn’t a fire in the lobby! It was the second time the alarm went off and then it happened again a couple days later!!

Would have been a wonderful stay except for the fire alarm-defective alarm-go off at midnight! Then we went down the stairs to the parking area and the door was locked! We went back up to the lobby and went out the lobby door there-thank goodness there wasn’t a fire in the lobby! It was the second time the alarm went off and then it happened again a couple days later!!

Pretty scenery Long lines at the restaurant

Beautiful waterfront, downtown shuttle, pool was warm. Staff was friendly and everything worked. Was comfortable. Coffee in the room. Hot shower. Lots of space. It's a chain hotel, so personality is not the same as an independent BnB.

The beds were very comfortable. Normally I awake in the morning on a hotel bed with an aching back. Not this time. A great night's sleep was had by all!

The beds were very comfortable. Normally I awake in the morning on a hotel bed with an aching back. Not this time. A great night's sleep was had by all!

They wouldn’t stop me from staying again though . Great hotel and will return when in the area. We were going to a concert at credit one stadium - 20 min easy drive

They wouldn’t stop me from staying again though . Great hotel and will return when in the area. We were going to a concert at credit one stadium - 20 min easy drive

Food was good and staff there we excellent! Our room was very very hot and the air conditioning was not sufficient for a suite Got a fan from front desk but it was still warm in the room at night and even with curtains closed unbearable in daytime for naps or getting dressed etc Staff made up for it cause they were all wonderful!

Food was good and staff there we excellent! Our room was very very hot and the air conditioning was not sufficient for a suite Got a fan from front desk but it was still warm in the room at night and even with curtains closed unbearable in daytime for naps or getting dressed etc Staff made up for it cause they were all wonderful!

Good for the money, small issues

Good for the money, small issues

The location of this property is perfect. They could use some work on their cleanliness.

The location of this property is perfect. They could use some work on their cleanliness.

Room wasn’t ready by 6pm

Room wasn’t ready by 6pm

The location was great for what we went down there for.

The location was great for what we went down there for.

After driving for hours, had to wait almost two hours for check in. At 5:45 finally got our room and had to rush to our event that started at 7:30. Only to return to the room where the a/c was set to 68 but if felt like 78. I’ve stayed here several times in the past and really enjoyed it. But its definitely changed.

After driving for hours, had to wait almost two hours for check in. At 5:45 finally got our room and had to rush to our event that started at 7:30. Only to return to the room where the a/c was set to 68 but if felt like 78. I’ve stayed here several times in the past and really enjoyed it. But its definitely changed.

When told about the mold I was told “well mold is technically everywhere” Would not recommend, very dissatisfied with my stay, not worth it unless you want to pay full price for moldy rooms and and broken AC

When told about the mold I was told “well mold is technically everywhere” Would not recommend, very dissatisfied with my stay, not worth it unless you want to pay full price for moldy rooms and and broken AC

Staff was great as always. Stay there all the time

Staff was great as always. Stay there all the time

The night skyline is beautiful

The night skyline is beautiful

Easy to locate with quick access to popular routes and destinations. Room was clean with adequate space.

Easy to locate with quick access to popular routes and destinations. Room was clean with adequate space.

Shuttle service to downtown

Shuttle service to downtown

Love the area. On the water with a view of the marina. Rooms are very spacious with a huge tv.

Love the area. On the water with a view of the marina. Rooms are very spacious with a huge tv.

Location and scenery was perfect. Great amenities!!! Very clean and beautiful property.

Location and scenery was perfect. Great amenities!!! Very clean and beautiful property.

I booked this location just to find out upon arrival to the front desk that there were no available rooms. Instead of being helpful, the front desk attendant was very curt and dismissive. At other Marriott locations, staff have always been very attentive and pleasant to deal with even when things aren't going right. Kelsea was the front desk attendant that really gave a bad attitude to the location. Being front desk is your first impression of the hotel. I'm local and work at MUSC, sending many vendors to this hotel to stay in the past and will be considering other locations for the future based on this experience. Jeremy was the manager at the time of this issue and did not come out either to assist or explain the situation. From both individuals, I was extremely disappointed in the lack of empathy, helpfulness, or general welcoming attitude and will thus be sending business elsewhere. In the future, I would suggest if this happens, to have management come and explain the situation in a polite manner, or at the bare minimum have the front desk attendant be more pleasant and empathetic to deal with.

I booked this location just to find out upon arrival to the front desk that there were no available rooms. Instead of being helpful, the front desk attendant was very curt and dismissive. At other Marriott locations, staff have always been very attentive and pleasant to deal with even when things aren't going right. Kelsea was the front desk attendant that really gave a bad attitude to the location. Being front desk is your first impression of the hotel. I'm local and work at MUSC, sending many vendors to this hotel to stay in the past and will be considering other locations for the future based on this experience. Jeremy was the manager at the time of this issue and did not come out either to assist or explain the situation. From both individuals, I was extremely disappointed in the lack of empathy, helpfulness, or general welcoming attitude and will thus be sending business elsewhere. In the future, I would suggest if this happens, to have management come and explain the situation in a polite manner, or at the bare minimum have the front desk attendant be more pleasant and empathetic to deal with.

Clean and accommodating

Clean and accommodating

The staff were courteous and kind. The free shuttle to downtown Charleston was amazing! The hotel room was comfortable, updated and the cleaning staff were great. We added breakfast to our stay each day and the food was very tasty and large portions. We highly recommend this hotel as part of your Charleston experience.

The staff were courteous and kind. The free shuttle to downtown Charleston was amazing! The hotel room was comfortable, updated and the cleaning staff were great. We added breakfast to our stay each day and the food was very tasty and large portions. We highly recommend this hotel as part of your Charleston experience.

Very nice, very clean, awesome atmosphere and vibe

Very nice, very clean, awesome atmosphere and vibe

Fantastic view, friendly staff and super reasonable!!

Fantastic view, friendly staff and super reasonable!!

I enjoyed my stay at Courtyard Charleston Waterfront. The staff were friendly, the room was comfortable, and the view of the harbor from their outdoor sitting area was very nice. I would return.

I enjoyed my stay at Courtyard Charleston Waterfront. The staff were friendly, the room was comfortable, and the view of the harbor from their outdoor sitting area was very nice. I would return.

Nice place

Nice place

The room was large and very clean. It had a nice bar area to spread out our belongings (food/toiletries/etc). The balcony was large with rocking chairs and a nice view. The pool and surrounding area were very clean and had great views of the marina and surrounding areas. They also provided a free shuttle servto the water front park area although you can also walk into the downtown area from sidewalks that run the entire way. Good place to stay for the price and proximity to downtown Charleston

The room was large and very clean. It had a nice bar area to spread out our belongings (food/toiletries/etc). The balcony was large with rocking chairs and a nice view. The pool and surrounding area were very clean and had great views of the marina and surrounding areas. They also provided a free shuttle servto the water front park area although you can also walk into the downtown area from sidewalks that run the entire way. Good place to stay for the price and proximity to downtown Charleston

location for what we where there to visit in Charleston was good. Courtyard snack bar behind the front desk should be upgraded. Bistro menu, food , service should be upgraded stay at current prices. Ridiculous to pay $32.00 for a full caesar salad and $6.00 for a prewrapped chocolate chip cookie. Just ridiculous. Parking should be $5-$7.00 per day based on how busy hotel is and having to park covered or uncovered parking.

location for what we where there to visit in Charleston was good. Courtyard snack bar behind the front desk should be upgraded. Bistro menu, food , service should be upgraded stay at current prices. Ridiculous to pay $32.00 for a full caesar salad and $6.00 for a prewrapped chocolate chip cookie. Just ridiculous. Parking should be $5-$7.00 per day based on how busy hotel is and having to park covered or uncovered parking.

I love this hotel. I stay here frequently and the staff are all personable, professional and articulate. The rooms are always clean and comfortable. It's in a great location and easy to navigate to surrounding tourist spots. I highly recommend.

I love this hotel. I stay here frequently and the staff are all personable, professional and articulate. The rooms are always clean and comfortable. It's in a great location and easy to navigate to surrounding tourist spots. I highly recommend.

Staff courteous and knowledgeable.

Staff courteous and knowledgeable.

They were spraying the parking lot and made things a little more difficult,and the fact that we had to pay 12$ a night to park my vehicle,especially with the prices that we had to pay per night, we won’t use Marriott again!

They were spraying the parking lot and made things a little more difficult,and the fact that we had to pay 12$ a night to park my vehicle,especially with the prices that we had to pay per night, we won’t use Marriott again!

Tv broke, ac too cold and then too hot

Tv broke, ac too cold and then too hot

This place needs alot of repairs and updates for the price that you pay. It did not impress me at all. The hotub seemed to be out of order for months for one thing.

This place needs alot of repairs and updates for the price that you pay. It did not impress me at all. The hotub seemed to be out of order for months for one thing.

Excellent hotel and staff.

Excellent hotel and staff.

Easy location for MUSC

Easy location for MUSC

The property, including the room, was absolutely fantastic! The staff were nothing but helpful and kind. Marriah and the other shuttle drivers were incredible. Did I mention they have a FREE shuttle to downtown and back every half hour?! One of the best hotels I have ever been to! Highly recommend!

The property, including the room, was absolutely fantastic! The staff were nothing but helpful and kind. Marriah and the other shuttle drivers were incredible. Did I mention they have a FREE shuttle to downtown and back every half hour?! One of the best hotels I have ever been to! Highly recommend!

There was music playing all night. It kept us awake. We have stayed there several times but this is the first time that we have heard the music all night.

There was music playing all night. It kept us awake. We have stayed there several times but this is the first time that we have heard the music all night.

Quick and easy check in, good parking, available shuttle, good food on site

Quick and easy check in, good parking, available shuttle, good food on site

Extremely clean, quiet & phenomenal service.

Extremely clean, quiet & phenomenal service.

It was a beautiful property. Staff was very nice. Well maintained

It was a beautiful property. Staff was very nice. Well maintained

Not what I expect from a Marriot. Steps up to reception from ground level were flooded 2 days after rain, they could easily been quickly mopped dry. Lifts were slow and my room 202 was directly over a large bank of air con fans and sounded like a helicopter was permanently running outside.

Not what I expect from a Marriot. Steps up to reception from ground level were flooded 2 days after rain, they could easily been quickly mopped dry. Lifts were slow and my room 202 was directly over a large bank of air con fans and sounded like a helicopter was permanently running outside.

Great Property

Great Property

Staff

Staff

Perfectly situated for our needs!

Perfectly situated for our needs!

The left elevator was broken for 2 days, which was inconvenient, but not awful. They got it fixed and it was great!

The left elevator was broken for 2 days, which was inconvenient, but not awful. They got it fixed and it was great!

Easy check in and the room was super clean. All of the staff was welcoming and friendly, and the food offered in the restaurant was very good.

Easy check in and the room was super clean. All of the staff was welcoming and friendly, and the food offered in the restaurant was very good.

No complaints

No complaints

Great

Great

The bar area’s a/c was either broken or thermostat was on heat- it was 80F outside and 85+ inside.

The bar area’s a/c was either broken or thermostat was on heat- it was 80F outside and 85+ inside.

It was very clean and efficient. Rooms kept well and comfortable.

It was very clean and efficient. Rooms kept well and comfortable.

Convenient to the hospitals and overlooked the water.

Convenient to the hospitals and overlooked the water.

Stayed three nights. Staff helpful and friendly. Rooms kept clean.

Stayed three nights. Staff helpful and friendly. Rooms kept clean.

The property was clean and quiet. Dining options at the hotel were limited. At every other hotel i’ve stayed in coffee is free and available most of the day. At this hotel the coffee stops being free at 1000.

The property was clean and quiet. Dining options at the hotel were limited. At every other hotel i’ve stayed in coffee is free and available most of the day. At this hotel the coffee stops being free at 1000.

Friendly staff. Very accommodating to our needs. Close to MUSC which was the purpose for the stay.

Friendly staff. Very accommodating to our needs. Close to MUSC which was the purpose for the stay.

Have to pay for parking.

Have to pay for parking.

Great

Great

30 min walk to downtown Charleston. !

30 min walk to downtown Charleston. !

Great location. There was one annoying thing in our room: if you were lying on the bed on your side facing the door the bright light from the hallway shone all around the door frame and directly through the peephole like a laser beam almost

Great location. There was one annoying thing in our room: if you were lying on the bed on your side facing the door the bright light from the hallway shone all around the door frame and directly through the peephole like a laser beam almost

Clean and simple

Clean and simple

The staff was unfriendly. The room was dirty. The outlets didn’t work so there was no way to charge devices. Constant doors slamming and banging through the night from the staff. Complete disregard for people staying there. Our toiled leak all over the bathroom floor. To top it off there was construction going on apparently cause we were woken up (from the very little sleep we did get) from drills and jack hammers below our room. With no warning or signs of such going on. If you hate yourself and don’t need rest. This is the place for you! Otherwise avoid this place at all cost. You’ll thank me for it.

The staff was unfriendly. The room was dirty. The outlets didn’t work so there was no way to charge devices. Constant doors slamming and banging through the night from the staff. Complete disregard for people staying there. Our toiled leak all over the bathroom floor. To top it off there was construction going on apparently cause we were woken up (from the very little sleep we did get) from drills and jack hammers below our room. With no warning or signs of such going on. If you hate yourself and don’t need rest. This is the place for you! Otherwise avoid this place at all cost. You’ll thank me for it.

A little put off by the extra charge for parking. Does anyone NOT park there? It’s next to a highway. It’s next to another hotel that does not charge extra for parking. Maybe the charge is built in?

A little put off by the extra charge for parking. Does anyone NOT park there? It’s next to a highway. It’s next to another hotel that does not charge extra for parking. Maybe the charge is built in?

All good. Thanks.

All good. Thanks.

Beautiful waterfront location

Beautiful waterfront location

Everyone was so nice. Couldn't get into my room one afternoon and Maintenace came to fix it right away.

Everyone was so nice. Couldn't get into my room one afternoon and Maintenace came to fix it right away.

This hotel is a great value. Convenient location and well maintained.

This hotel is a great value. Convenient location and well maintained.

Clean, friendly staff, and feels premium

Clean, friendly staff, and feels premium

Property was nice room was clean and bed was very comfortable !

Property was nice room was clean and bed was very comfortable !

Very nice place

Liked the property very much. The shuttle back and forth to town was very convenient. The drivers were excellent. The staff was very friendly and courteous. Housekeeping was great. The only negative was that the coffee maker did not work. However, we could get complimentary coffee at the bistro.

Felt like I was on an island away from the US

Good spot for boaters to get off the boat for night. Not far from water front dining.

Hotel is close to Citadel, which is main reason why we were there. They also have a free shuttle to downtown Charleston, which runs every half hour. Super convenient. Beautiful views of river and marina. Beautiful large lobby area and outside area. Rooms are large and very clean.

Modern and comfortable.

Nice location

We loved our time at this hotel. We really enjoyed our trip and it was convenient and beautiful. The traffic is very busy that’s the only comment.

It was clean and had many conveniences.

There were issues with the elevators the entire duration of my stay.

Booked a water front view and had a view of the trash dumps… literally 10 ft from my balcony

Day time front desk couldn't be nicer or accommodating, both days

Not as much to walk to here, but they have a shuttle that takes you downtown for free and will pick you up.

Beautiful

Never again will I book through Expedia

Loved the location and all the staff was super friendly.

Great review and good location

Front desk was not friendly. Gave us the room facing trash dump

Courtesy Shuttle was great for getting to downtown Charleston. Had a problem with shower/faucet leak. Manager Robert was quick to address the issue, mentioned we were celebrating anniversary. Upon return to our room had a complimentary bottle of champagne. All the staff were really nice as well.

I

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Great choice to stay at.

everything was excellent except the breakfast, poor value and poor service