Courtyard by Marriott Washington Dulles Airport Chantilly

Good service nice rooms had a weird bug in the bathroom but other then that great place to stay

Found a cockroach in my room

Location was perfect for us as we were visiting friends who live nearby. It was easy to find and near many amenities.

Clean room and close to where we were visiting.

Our room was very clean. We had no problems.

I feel like money I paid they’re should’ve been things included . Room air conditioner was leaking on floor . Had to request room services multiple times

No free breakfast

First given a room not cleaned and had to wait for a different room but staff apologized and helpful

On top of that, the staff were not helpful at all when I tried to address the issue. Instead of resolving the problem, they made the situation more frustrating. Overall, the experience was very poor, and I would not recommend this hotel to anyone.

The room was good, but the staff were fairly good

I wish I would have changed hotels

Exceptional

I really liked this hotel. The staff were friendly and the room was comfortable & clean. The gym was also nice, even though it was going through some renovations.

The beds were comfy. The ability to easily DoorDash was good. There were convenience machines with food and drink options. It was under heavy construction, no restaurant or seating areas. The staff was rude. The building is dated and I could hear water or pipe sounds through the night that kept waking me up.

The beds were comfy. The ability to easily DoorDash was good. There were convenience machines with food and drink options. It was under heavy construction, no restaurant or seating areas. The staff was rude. The building is dated and I could hear water or pipe sounds through the night that kept waking me up.

Excellent location for Bush international airport layover. Easy to take the underground train to and from the airport

Excellent location for Bush international airport layover. Easy to take the underground train to and from the airport

no I asked for a late check out and they offered me 30 minutes. no offer of late check out paying. later I found out the tv was not working. after the maintenance personnel checked, it was clear that it could not be fixed. I would like to file for a refund

All good

Had a room with an adjoining door and could hear every word spoken on the TV next door.

The hotel is a building site. Why wasn’t this made clear before booking?

New room in renovated part of the hotel. 2 minute check in.

Very good

Comparable to the Westin but cheaper.

Terrible stay at hotel. We booked to have our rooms next to each other so we can practice for our show. The lady at front desk lied several times saying toom was booked and it was not. So we couldnt rehearse due to our rooms being at different locations instaead of next to each other. The staff lying to us was the breaking point. We will never stay there again and im calling Marriott corporate office to let them know about employees there

The staff was super pleasant

Breakfast was unexpectedly good. No idea why the Bistro has poor ratings.

No breakfast

Exceptional

Great stay — clean room and great staff

Has all the necessities when traveling for business.

Cleanliness The 200 a night room I was put in was 116 facing the elevators and an exit door. I really couldn't get the rest I needed.

Cleanliness The 200 a night room I was put in was 116 facing the elevators and an exit door. I really couldn't get the rest I needed.

Good hotel. Good shuttle service from and to the airport. Room was fine. Longhorn restaurant a few yards away for a good steak dinner. Nice breakfast in the bistro in the hotel - but not free. Friendly staff. Recommended.

Good basic hotel. Beds were fine but a bit hard. The hotel is huge and hard to navigate - more signage is needed other than apologies for undergoing renovations. There was a noisy group of youth hockey players who made a lot of noise during sleeping hours and not enough was done to keep the other guests from hearing them.

Location The ceiling was peeling with paint chips in the bathroom

Location The ceiling was peeling with paint chips in the bathroom

I really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial, the lady in the breakfast area Saturday she was polite. The convenience to the airport That you didn't serve breakfast. Wanted a bed and breakfast booking and it was expensive.

I really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial, the lady in the breakfast area Saturday she was polite. The convenience to the airport That you didn't serve breakfast. Wanted a bed and breakfast booking and it was expensive.

On arrival, I discovered that there were two beds, but no room had a couch, nor were there any rollaways or cots there. Under our actual circumstances, the lack of the separate third bed proved to be a serious hindrance to any enjoyment of the room. The front desk was as helpful as they could be under the circumstances, but the hotels.com description of the hotel's rooms misled me. I do not wish to repeat that experience again.

They were doing construction

Shuttle service was there quickly but we arrived/left at odd times. They are about 10 minutes from the airport. There is a closer Courtyard but I imagine it costs more. We could walk to either Longhorn Steakhouse or Bob Evan’s Diner as there were just across the street from the hotel. It is an older property and needs new carpet but they are currently doing renovations so that should be changed soon. They were renovating the pool too so we didn’t have use of it. The bed and pillows were comfortable and it had a very nice shower and bathroom.

Hotel seems very quiet and I didn't see many people and it would be better if hotel arranged the room far from the construction site (maybe because I reserved very low priced through and they might save the room for bonvoy members?)

This place was built in the style of hotels in the 50s. It's currently being remodeled, to the extent that halls are filled with drywall debris and have an extension cord running across it. There is very little signage so it is hard to find your way around. There are two elevators. If you pick the wrong one you cannot get to all the rooms on the other end of the floor. I went downstairs before 9:00 and all the food was gone. No free coffee. The room was fine.

Very good

So good with low price

Average stay renovations going on, no hot water in the morning was the downfall. Pool out of service but would come back again after renovations.

Very bad beds and services ware the worse I ask for plastic forks and the guy said they can’t give me one because Safety

Safety

Very old Needs updating and modernisation all over Breakfast was not great either Staff helpful and nice As above

The food at the bistro was pretty good but expensive. We ordered breakfast there. The front desk agent gave us no information and was eating while she was checking us in. The property was under renovations and we were not made aware of it until we got there and saw it. We were not informed by the desk the areas that were being worked on or that the pool was closed due to the renovations.

As expected

They rude as hell so I cancel it and they said they not gonna refund my money so yeah they robbed me

Hotel being renovated. Not mentioned at booking. Very noisy air conditioning kept me awake. Poor breakfast not made clear at booking that it was extra cost.

Construction of the property was challenging and has a role in my rating. The biggest issue is that the property advertises 24hr hotel airport shuttle but you have to call to request it. We waited 45mins and called twice and a shuttle never arrived so we had to pay for an uber. The room had an awful smell but it was already midnight after a long day of travel so I dealt with it.

It was quiet, clean and just what we needed to get ready for a concert and stay the night after. There was a sliding glass door that goes outside which was nice. The only thing I would've changed was there wasnt a fridge or microwave to heat up leftover take out later after the concert. Lighting wasn't great where the sink and mirror are if you need to apply makeup just bring a mirror. Just so guests know they're currently (May 2025) doing renovations but it didn't effect our stay at all on a Sat night. Im not sure what the week is like though.

Exceptional

Staff was not helpful at all. After check in did not direct me to which elevator to use to reach my 2nd floor room. The first one I took it opened to a floor full of televisions and construction materials. I did not get off and went back to the front desk and ask why they did not direct me to the correct elevator. "Oh, sorry" was the only response. This was a young lady that checked me in so I am sure you can identify her. She is not an asset to your team.

This was my 1st stay at this location. I stay at a Marriott annually for a conference in NC. I loved the actual "courtyard", and every room having an outdoor patio area. The staff was awesome, a.m. & p.m. staff. The breakfast options were tasty and there were healthy options. All asks were granted. There is construction and renovation going on at the facility which affected the access entry points. Also since housekeeping is only every other day, things got a little icky. I specifically asked for a room wuth a bathtub but I couldn't enjoy it because it was dirty upon access. Thats really the only negative thing I have to say about my stay.

Very comfortable bed, easy to find, quick very nice place

my friends and I get there get there late and the front desk tells us that they don’t have our rooms because we “booked third party and now they’re fully booked. After some panicking, the front desk calls us back over saying that our rooms magically showed up. Note that we booked two suites with a king bed and double sofa. For 11 girls this was already going to be a tight squeeze but we were ready to make it work. However we get to the rooms and they’re regular rooms with two double beds which is significantly harder to fit six girls on. We make it work for the night because it’s late but a lot of the girls are uncomfortable and not able to sleep. The next day we ask to switch rooms. They tell us they can’t because they’re fully booked again. I ask that if any rooms open up that they give me a call. This was around 9:30 am. We then drive into the city — a 40 minute drive. And stay there for the day. Around 2 pm I give them a call again and ask if any rooms open up and they said no. I expressed that I was very annoyed with the situation. They call me again saying they have rooms. Great, but we’re going to be in the city until later. Is that a problem? They tell me no. A couple of hours later they call saying we need to be there in 15 minutes or we forfeit the rooms. I was shocked. If I had known there was a time limit I would have made an effort to get there but now we’re >40 minutes away. I ask for an hour and they say no. Terrible.

Under renovation, convenient location to Dulles

Na

Located in a business park. But very convenient to Dulles.

Great location, shuttle- very friendly staff

Convient to get to from the events we were in town for. Staff was extremely friendly and nice to my child. There is renovations happening which i didnt realize but will stay again.

Property was clean and comfortable. Also very quiet. I felt safe in the geographical area. Staff was pleasant. I'd stay again.

Overall excellent experience. Convenience to shopping and shops were walkable.

It was near our friend's home in Chantilly. No coffee in the lobby.

Really clean and quiet place

Very friendly staff

Excellent condition in facilities and room. Very clean and well kept

Front desk person had a bit of an attitude.....not a new Courtyard but room was nice.

The property was very clean/well kept! Check-in was terrible. We waited in line for at least 40 min. I paid $169 for a suite that contained a bed and a sofa bed and was given a regular room with just a bed! Our son had to sleep on the floor. Also the elevator was out so we had to walk up and was asked to helo one of the other guests upstairs. He was unwell. Expedia gave the hotel the incorrect reservation info. I want a full refund! Mrs. Crystal V. Spivey-Briggs

Thevroom was clean. The staff was friendly and helpful. I would stay here again.

Rooms had a smoke smelling like marijuana? When complaining to front desk was told no action could be taken & no other guest had complained. No one was even available to check it out. Family visiting for a family death w/children were extremely disappointed

What we didn't like was the water pressure in the shower. We all took showers not at the same time but we needed them after a long drive from Hagerstown Md due to traffic.

Great stay

Clean, comfortable, convenient and courteous service. It’s perfect for a quick overnight stay to recharge for the next day.

The hot water in shower wasn’t functioning. Will not stay there again.

A

The hall stunk like fish. Rooms are old and dreary. They need to get rid of the carpets. Food service was terrible even a Starbucks coffee was not drinkable. Very surprising for a Marriott

I loved it. I especially loved the staff.

No elevator.

Hotel was a bit run-down

Elevator is under construction, but they're offering a thousand extra Bonvoy points as a result. Indoor pool and hot tub were empty, which is a drag because those have always been a major selling point for me with this brand. Could use a bathroom fan, an extra trash can and a full-length mirror in the room. Otherwise, it's the same Courtyard that has been my favorite brand for at least the last 20 years!

Good

It was a great stay. The hotel is very clean. The employees are extremely friendly. I’m very accommodating to circumstances.

Nice location in a quiet area with excellent, quiet shopping center nearby.

Nice and clean hotel. Good place to stay since we came to NoVa for the weekend for a family gathering.

Good

Good

Perfect

They have excellent staffs!!!

The walls are super thin, and you can hear people talking. The breakfast, lunch and dinner options are expensive.

Clean very clean and a great desl

The place to stay if your in the area.

Great I would like to stay again

From the customer service to the room it was superb Courtyard by Marriott that keeps on giving

Never book through Travelocity, l paid $128 a night, while my friend paid $95 and received a breakfast voucher. we also needed to cancel without loosing our entire payment, Travelocity is not your friend.

Good location

I was particularly impressed with the staff. They were so helpful and respectful.

There are many other properties near by that looked like better options. Not the cleanest, non functional equipment such as ice makers and constant keycard problems. Would not recommend. Should get a refund but Since through Expedia I doubt that will happen. We had seniors that got locked out of rooms due to room key issues and not demagnetized issues either that had to be very inconvenienced going back and forth to check in..uggg Not a great place.

comfortable rooms and accommodating service

Great spot to overnight before an early morning flight.

Beds and room were fine. Staff friendly and cooperative.

I have a special child and they guided us to enter the hotel from the middle door from the parking lot. However, the entry using the key was not working. If I hadn’t mentioned, I would have understood. For my second entry, I said I will call the front office, but I was told, they may not be able to come and open the door. Not customer friendly staff.

Thumbs up

Quick trip for a concert. Second time staying at this property. Would definitely stay here again. Clean room, comfy bed, friendly staff.

Easy check in and check out - good breakfast friendly staff!

Friendly staff, clean, comfortable

Good hotel option, shuttle service worked good, breakfast is paid separatelly bit affordable prices

I barely slept. The toilet ran all night long. It was so loud!

No daily housekeeping, even though the front desk said they do it. Only one time in 4 days after I complained.

I was first given a room with 9nly one king bed even though I booked and paid for room with king bed and sofa bed but when I talked to them and show them my booking they gave me another one as I booked and paid previously. One note the sofa bed was small on my 9 years son. But overall it was clean and good hotel easy to check in and check out. Also hope that their bus shuttle be quicker to pick up from the airport as I waited for 30 minutes or more and called twice for it

The staff were very helpful and friendly. Excellent shuttle service to and from airport, especially when we had to use the metro to go into Washington DC.

In need of renovation - not living up to the Marriott standard. Holes in the walls at door stoppers, shower handles rusting and broken off, dirty and old carpet; smelly hallways and areas. Stained sofa cushions. Shuttle driver extremely rude and unprofessional. Front desk personnel were friendly. No continental breakfast.

Property was conveniently close to the airport with an available shuttle and the staff were friendly, knowledgeable and overall excellent

Great place

Next day, I left first thing for my meeting, returning in the afternoon to see that my room had not been made. I was informed that I needed to request that service, which is the first time I have ever been told that at a major chain. The decor is fine, and the hotel is in line with other business-focused hotels, but the rooms need an update. For example, my bed was sagging all over the place, my balcony would not open (even though there was a chair and table outside), and there were other, albeit minor issues. The hotel can easily address these issues by making up in weak areas by offering better customer service. It is a well-sited location, the staff are nice, and there are other, expected amenities. However, given the abundance of choices and price point, I would have expected better.

Dirty

Courtyards are consistent from location to location. Staff was excellent.

Very nice,friendly hotel. Perfect spot to lsy over for flight.

Coffee machine doesn't work in the room.. There was no clean service for 2nd night stay... No smiile faces in lobby...

Fantastic place!

Very convenient to national Mall and museums. Not a lot of food options nearby. The water pressure in the shower was horrible, but otherwise the room was nice

Very comfortable beds and clean staff while checking in was very nice .. but elevator was broken

Very easy to get to and check in after a long flight. This my go to spot near Dulles Airport.

The property was clean, staff was polite and professional.

Was a great experience ! I highly recommend it

Great personality

Check in was great. Staff was very friendly

Nice, comfortable stay.

Nice hotel, lobby is very nice and breakfast was great. Rooms were a bit outdated, but beds and bedding very comfortable.

Our toilet did have an issue with not filling with water in the back tank. So we had to use the ice buck to fill it with water in order to flush. Around 11pm someone did send security to our room because we were “laughing” to loud….girls trip!!

Exceptional customer service when I arrived. Sam, the van driver is amazing and so friendly

This will be the only hotel I will stay when I’m in the area. Friendly staff and the rooms are clean and spacious. The hotel is convenient to everything.

Great place. We would stay again

No problems whatsoever! I recommend the site if you need a good location or simple hotel stay!

It was very comfortable, clean , and very nice staff.

When I booked the room I was under the impression that the shuttle was free with your stay as it is if I booked through Marriott. Very disappointed when I was told I had to pay additional costs once I was already at the hotel and had to fly out early the next morning and didn’t really have any choice at that point. My sole reason for renting a hotel was to get the shuttle service to and from hotel and be able to leave my vehicle on site. Very misleading in hotel.com

Good place and very close to my office. I only stayed two days so my room wasn't cleaned every day though and the tv channels were all messed... showtime was showing instead of hbo

Exceptional hotel

Bed and room were nice.