Residence Inn by Marriott Phoenix Chandler Fashion Center
About Residence Inn by Marriott Phoenix Chandler Fashion Center
Located in Chandler and with Phoenix Convention Center reachable within 19 miles, Residence Inn by Marriott Phoenix Chandler Fashion Center provides an outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 3-star hotel offers a 24-hour front desk and a business center. Private parking is available on site. Some rooms come with a kitchen with a fridge, a dishwasher and an oven. An American breakfast is available at the hotel. At Residence Inn by Marriott Phoenix Chandler Fashion Center guests are welcome to use a hot tub. Copper Square is 19 miles from the accommodation, while Sea Life Arizona is 9.1 miles away. Phoenix Sky Harbor International Airport is 16 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
The hotel staff is consistently praised for their friendliness, courtesy, and helpfulness. The location is also frequently mentioned as a positive, with many guests appreciating the proximity to shopping, restaurants, and highways. However, several guests have complained about the cleanliness of the rooms and bathrooms, and some have mentioned issues with maintenance and amenities such as the gym and breakfast area. There are also a few complaints about noise and parking fees.
- Friendly, courteous, and helpful staff
- Convenient location near shopping, restaurants, and highways
- Cleanliness issues in rooms and bathrooms
- Maintenance and amenity issues, such as a noisy gym and uncomfortable pull-out couch
- 4/5
Clean rooms and surroundings Great amenities- hot breakfast, pool, hot tub, gym, basketball court. Friendly staff Easy access to places of interest
- 4/5
Hot breakfast everyday Clean rooms and hotel Pool, hot tub and gym are appreciated
- 4/5
Great staff, room was nice and there is a but, the tub was dirty and the room smelled like garbage after the second and third day or even like a dead rodent. You could smell it when you returned to the room steer being out all day
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Great overall, just a little advise to please keep an eye on the dishwasher and some utensils, has a rust, maybe due to the dry air but overall happy with the stay
- 5/5
Exceptional
- 5/5
Nice room will stay again
- 4/5
Everything was very nice I have no complaints.
- 5/5
Super friendly staff
- 5/5
We loved the convenience of the location. Right off the freeway. Plenty of shopping and food choices. Friendly staff. Will definitely stay here again when visiting the area.
- 5/5
I have four teens. The privacy and solice was perfect. Thank you
- 4/5
pool, work out center but i didn't use. Close proximity to family. Breakfast was good i wasn't told there would be a 15.00 daily charge for parking
- 4/5
pool, work out center but i didn't use. Close proximity to family. Breakfast was good i wasn't told there would be a 15.00 daily charge for parking
- 3/5
The hotel was ok. Staff was very nice. Was not thrilled that they charged parking fees. And their billing system is weird where they charged my credit card in full the night we arrived. I asked what would happen if I had an emergency and had to leave during my stay of 24 nights. I was told I would not be reimbursed in any way.
- 3/5
The hotel was ok. Staff was very nice. Was not thrilled that they charged parking fees. And their billing system is weird where they charged my credit card in full the night we arrived. I asked what would happen if I had an emergency and had to leave during my stay of 24 nights. I was told I would not be reimbursed in any way.
- 5/5
Our stay was amazing!! Extremely helpful and personable staff! Clean rooms, outstanding complimentary breakfast! Location is perfect!
- 5/5
Our stay was amazing!! Extremely helpful and personable staff! Clean rooms, outstanding complimentary breakfast! Location is perfect!
- 0.5/5
Location The property was old, rooms outdated bedding was subpar and just overall not what I expect from Marriott Bonvoy! My last day I was there I found a cockroach in my luggage that I left open the night before. I was so disgusted I practically had a panic attack. After I shook out my luggage, I was out of there so fast, I almost forgot to brush my teeth and put deodorant on.
- 0.5/5
Location The property was old, rooms outdated bedding was subpar and just overall not what I expect from Marriott Bonvoy! My last day I was there I found a cockroach in my luggage that I left open the night before. I was so disgusted I practically had a panic attack. After I shook out my luggage, I was out of there so fast, I almost forgot to brush my teeth and put deodorant on.
- 5/5
Amazing staff, location , and the room was beautiful ! Definitely will be back again !
- 5/5
Amazing staff, location , and the room was beautiful ! Definitely will be back again !
- 5/5
Great breakfast, good rooms, excellent location for restaurants (easy walking distance), nice pool area but $15/ night parking….. come on.
- 5/5
Great breakfast, good rooms, excellent location for restaurants (easy walking distance), nice pool area but $15/ night parking….. come on.
- 5/5
Friendly, helpful staff. Clean, comfortable room. Breakfast and coffee were a nice touch. Can't think of anything.
- 5/5
Exceptional
- 4/5
Okay
- 4/5
Okay
- 5/5
Our stay was amazing. Great place for family or even a soccer team. Time at at fire pit was great!
- 5/5
Our stay was amazing. Great place for family or even a soccer team. Time at at fire pit was great!
- 5/5
Room was very nice, clean and comfortable. Staff was very helpful and friendly. We enjoyed our stay and would recomnend it to others.
- 5/5
Room was very nice, clean and comfortable. Staff was very helpful and friendly. We enjoyed our stay and would recomnend it to others.
- 4.5/5
Superb
- 4/5
Was just close to the mall, a lot of food options near by. really don’t have a answer for this bc everything was wonderful.
- 4/5
Was just close to the mall, a lot of food options near by. really don’t have a answer for this bc everything was wonderful.
- 4/5
yes
- 4/5
yes
- 5/5
Charging for parking, I get it when a hotel is downtown and parking is very limited, but there is plenty of parking around the hotel. So that feels like a scam.
- 5/5
The hotel was clean, staff was friendly and helpful. We enjoyed ourselves. Great location for things to do. Charging for parking, I get it when a hotel is downtown and parking is very limited, but there is plenty of parking around the hotel. So that feels like a scam.
- 5/5
Our rooms were nice and clean. Appreciated the helpful, smiling staff. It’s in a great location and attractive from the outside as well!
- 5/5
Our rooms were nice and clean. Appreciated the helpful, smiling staff. It’s in a great location and attractive from the outside as well!
- 5/5
The front desk guy was very nice.
- 4/5
Average
- 4/5
Average
- 4/5
The staff was excellent. The property is old and worn. The shower floor was cracked and everything had an old feel to it. Very loud AC as well.
- 4/5
The staff was excellent. The property is old and worn. The shower floor was cracked and everything had an old feel to it. Very loud AC as well.
- 3/5
Cheryl at the front desk was amazing. She really tried to make everything right for us. Like the kitchenettes and full sized fridge. Rooms where clean. Close to mall. Breakfast was okay, pretty much the same thing everyday and it seemed like it was heated up and served. News channel plays during breakfast, got to hear all about the latest tragedies and murders. Shower didn't drain, toilets had hard time flushing.
- 3/5
Cheryl at the front desk was amazing. She really tried to make everything right for us. Like the kitchenettes and full sized fridge. Rooms where clean. Close to mall. Breakfast was okay, pretty much the same thing everyday and it seemed like it was heated up and served. News channel plays during breakfast, got to hear all about the latest tragedies and murders. Shower didn't drain, toilets had hard time flushing.
- 5/5
It was amazing love our room!
- 5/5
It was amazing love our room!
- 5/5
Clean rooms
- 5/5
Clean rooms
- 5/5
Exceptional
- 4/5
Super location...near--everything!...
- 4/5
Super location...near--everything!...
- 1/5
Should have been offered a refund. A/c was not working. Extremely load sounds with no available resources or accommodations available to help was unable to sleep or rest the entire trip because of the conditions
- 1/5
Should have been offered a refund. A/c was not working. Extremely load sounds with no available resources or accommodations available to help was unable to sleep or rest the entire trip because of the conditions
- 5/5
It's a nice hotel with friendly staff.
- 5/5
It's a nice hotel with friendly staff.
- 5/5
Perfect for a family
- 5/5
Perfect for a family
- 1/5
Awful
- 1/5
Awful
- 5/5
The room was up to date and very clean Small elevator but liked the location
- 5/5
The room was up to date and very clean Small elevator but liked the location
- 2/5
Overall my stay was too bad and i wouldn’t recommend it for anyone.
- 2/5
Overall my stay was too bad and i wouldn’t recommend it for anyone.
- 1/5
Never again.
- 1/5
Never again.
- 5/5
It was nice
- 5/5
It was nice
- 5/5
One of the most helpful and friendly front desk personnel I've met.
- 5/5
One of the most helpful and friendly front desk personnel I've met.
- 5/5
Staff was friendly and helpful room was air conditioned and comfortable upon check in. My only issue is the property advertised waffles in the daily included breakfast and they only do waffles on the weekends. The toppings for the waffles were out, but no waffles
- 5/5
Staff was friendly and helpful room was air conditioned and comfortable upon check in. My only issue is the property advertised waffles in the daily included breakfast and they only do waffles on the weekends. The toppings for the waffles were out, but no waffles
- 4/5
Ah it was fine, friendly staff. It's a residence inn.
- 4/5
Ah it was fine, friendly staff. It's a residence inn.
- 5/5
It was good
- 5/5
It was good
- 5/5
Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!
- 5/5
Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!
- 5/5
Everyone were friendly. Good location.
- 5/5
Everyone were friendly. Good location.
- 4/5
Room was nice. But it sounded like someone was vacuuming at 3 am every night. The pictures are way nicer than the property pool was small and not very inviting.
- 4/5
Room was nice. But it sounded like someone was vacuuming at 3 am every night. The pictures are way nicer than the property pool was small and not very inviting.
- 2/5
Although our room was very clean, the room was very beat up with many issues. For example: Kitchenette sink smelled horrible, a shelf and towel bar in the bathroom were barely hanging on the wall, and the closet bi-fold doors were very hard to open and almost impossible to close. On top of that, the only window in the room faced a stucco wall. Staff said this was the only room they had for us. One of the ‘saddest’ rooms we have experienced during our frequent travels.
- 2/5
Although our room was very clean, the room was very beat up with many issues. For example: Kitchenette sink smelled horrible, a shelf and towel bar in the bathroom were barely hanging on the wall, and the closet bi-fold doors were very hard to open and almost impossible to close. On top of that, the only window in the room faced a stucco wall. Staff said this was the only room they had for us. One of the ‘saddest’ rooms we have experienced during our frequent travels.
- 5/5
All was as expected.
- 5/5
All was as expected.
- 5/5
Very nice place to stay! The staff was amazing and the breakfast was delicious! We will be back!
- 5/5
Very nice place to stay! The staff was amazing and the breakfast was delicious! We will be back!
- 5/5
Very enjoyable stay. Staff was very friendly and helpful. Great breakfast, full oatmeal bar and variety of offerings. Delicious coffee, loved that they offered cold brew and oat milk. Location close to our activities. Suite was spacious with full kitchen and basics, we were able to cook our meals. The beds were the most comfortable we have experienced at a hotel. Heated pool and court were great onsite activities. Would definitely stay again.
- 5/5
Very enjoyable stay. Staff was very friendly and helpful. Great breakfast, full oatmeal bar and variety of offerings. Delicious coffee, loved that they offered cold brew and oat milk. Location close to our activities. Suite was spacious with full kitchen and basics, we were able to cook our meals. The beds were the most comfortable we have experienced at a hotel. Heated pool and court were great onsite activities. Would definitely stay again.
- 4/5
My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay. I would return back to this same hotel.
- 4/5
My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay. I would return back to this same hotel.
- 4/5
The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.
- 4/5
The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.
- 5/5
She was VERY HELPFUL..
- 5/5
She was VERY HELPFUL..
- 5/5
It was convenient to shopping malls and eatery and clean hotel
- 5/5
It was convenient to shopping malls and eatery and clean hotel
- 5/5
Great hotel! Wonderful complimentary breakfast every morning, very nice hotel staff, my kids enjoyed the basketball court (basketball available at front desk) and even swam even though it was chilly. (Pool was heated.) room was spacious and perfect for our travels.
- 5/5
Great hotel! Wonderful complimentary breakfast every morning, very nice hotel staff, my kids enjoyed the basketball court (basketball available at front desk) and even swam even though it was chilly. (Pool was heated.) room was spacious and perfect for our travels.
- 5/5
Awesome very friendly!
- 5/5
Awesome very friendly!
- 4/5
Hair on the walls of the shower, kinda noisy outside. But overall a good stay.
- 4/5
Hair on the walls of the shower, kinda noisy outside. But overall a good stay.
- 4/5
Super nice people, easy check in and check out. Nice room, good TV service and options, nice room layout, easy parking! Wonderful breakfast, best of most hotels I've been in. The room had an interesting smell from the cleaning fluids that gave me quite a reaction. I had to take allergy medications the whole time and had serious problems my whole vacation. They offered to move me though, but I muddled through. I hope it's a unique to me.
- 4/5
Super nice people, easy check in and check out. Nice room, good TV service and options, nice room layout, easy parking! Wonderful breakfast, best of most hotels I've been in. The room had an interesting smell from the cleaning fluids that gave me quite a reaction. I had to take allergy medications the whole time and had serious problems my whole vacation. They offered to move me though, but I muddled through. I hope it's a unique to me.
- 5/5
Great service and food.
- 5/5
Great service and food.
- 4/5
Closet mirror door was loose and it kept rolling of the rail. I also had to ask for extra sheets and blankets. No extra bedding was in the room.
- 4/5
Closet mirror door was loose and it kept rolling of the rail. I also had to ask for extra sheets and blankets. No extra bedding was in the room.
- 5/5
Very happy with he service
- 5/5
Very happy with he service
- 1/5
Nothing if you run a hotel just know you have to deal with different colors. So if you don’t like black people you should not be in this business. The staff
- 2/5
The room was an hour late. The handicap shower seat was not level. Causing me to slip off and hurt my amputated leg. Thos is unacceptable!
- 2/5
The room was an hour late. The handicap shower seat was not level. Causing me to slip off and hurt my amputated leg. Thos is unacceptable!
- 4.5/5
Heavy dust on window. No sponge or soap to do dishes. A little old.
- 4/5
I was able to work with out any problems
- 4/5
I was able to work with out any problems
- 5/5
The evening front desk attendant the night I arrived was very helpful, knowledgeable and professional. She placed me in a room across from my daughter who arrived days before me, without me even asking for same.
- 5/5
The evening front desk attendant the night I arrived was very helpful, knowledgeable and professional. She placed me in a room across from my daughter who arrived days before me, without me even asking for same.
- 5/5
nice quiet place
- 5/5
nice quiet place
- 3/5
Toilet, AC/Heater and Smoke detector prevented me from being able to sleep.
- 3/5
Toilet, AC/Heater and Smoke detector prevented me from being able to sleep.
- 5/5
- 5/5
- 5/5
High quality that you come to expect with Marriott.
- 5/5
High quality that you come to expect with Marriott.
- 5/5
No hassle.
- 5/5
No hassle.
- 2/5
The first room assigned, the AC did not work and had a bad for. It was 82 degrees when we entered. The second room, my mom woke up to bites all over her body. We inspected the roll out bed and noticed big bugs. The third room, our bathroom door would not close all the way.
- 2/5
The first room assigned, the AC did not work and had a bad for. It was 82 degrees when we entered. The second room, my mom woke up to bites all over her body. We inspected the roll out bed and noticed big bugs. The third room, our bathroom door would not close all the way.
- 5/5
Parking charge
- 5/5
Parking charge
- 1/5
Bathroom was not clean, shower had mold dirty
- 1/5
Bathroom was not clean, shower had mold dirty
- 2/5
The staff didn’t greet when you came in, restrooms were dirty, moldy.
- 2/5
The staff didn’t greet when you came in, restrooms were dirty, moldy.
- 5/5
We always stay at the Residence Inn when we're in Phoenix visiting our kids. We love the accomodations, staff, area, all of it!!! Excellent service!!!
- 5/5
We always stay at the Residence Inn when we're in Phoenix visiting our kids. We love the accomodations, staff, area, all of it!!! Excellent service!!!
- 4/5
We got there not long after their check-in after being in 112° weather all day so it was great to cool off. The bed was very comfortable. The road noise was pretty bad outside but the breakfast and coffee were really good in the morning.
- 4/5
We got there not long after their check-in after being in 112° weather all day so it was great to cool off. The bed was very comfortable. The road noise was pretty bad outside but the breakfast and coffee were really good in the morning.
- 5/5
Nice property
- 5/5
Nice property
- 5/5
Customer service was on par and something you don’t see much anymore. Every time I saw an employee they were smiling and always greeted!
- 5/5
Customer service was on par and something you don’t see much anymore. Every time I saw an employee they were smiling and always greeted!
- 4/5
The air conditioner was so loud we could barely hear the TV when it was on.
- 4/5
The gym needs upgrade. There was a noise that sounds like an AC from outside, not the one in our unit. It took me a while to fall asleep due to the said noise. Otherwise our stay was okay. I would go back again.
- 4/5
The gym needs upgrade. There was a noise that sounds like an AC from outside, not the one in our unit. It took me a while to fall asleep due to the said noise. Otherwise our stay was okay. I would go back again.
- 5/5
Big spacious and very clean and comfortable When we first checked in the guy at the counter didn’t know very much and double Charged my room burning the money back
- 5/5
As always, the Residence Inn at Chandler Fashion Center is our go to hotel when we visit Phoenix/Chandler. The staff is exceptional, warm, courteous and always go out of their way to ensure our stay is excellent. Cheryl was great and took care of us during our stay! We love the Residence Inn and we highly recommend it!
- 5/5
As always, the Residence Inn at Chandler Fashion Center is our go to hotel when we visit Phoenix/Chandler. The staff is exceptional, warm, courteous and always go out of their way to ensure our stay is excellent. Cheryl was great and took care of us during our stay! We love the Residence Inn and we highly recommend it!
- 4.5/5
The front staff were friendly. The suite with 2 bedrooms and 2 baths was large and had a nice layout. We could hear people above us, which made it difficult to sleep. Pool and hot tub closed too early.
- 3/5
Breakfast great, property facilities pretty good. The hotel is a older but clean. The pull out couch bed is very very uncomfortable, you can feel the springs. Lots of shopping and restaurants walking distance. Parking fee should be included in the price as this hotel is comparable to other hotels in the area and they offer free parking.
- 3/5
Breakfast great, property facilities pretty good. The hotel is a older but clean. The pull out couch bed is very very uncomfortable, you can feel the springs. Lots of shopping and restaurants walking distance. Parking fee should be included in the price as this hotel is comparable to other hotels in the area and they offer free parking.
- 4/5
The rooms were spacious and had a full refrigerator. The hotel is located conveniently near shopping, restaurants and the highway. It also has a heated pool.
- 4/5
The rooms were spacious and had a full refrigerator. The hotel is located conveniently near shopping, restaurants and the highway. It also has a heated pool.
- 5/5
The lady that checked me in was great! However later that night the lady at the front desk didn’t have great customer service. I asked for an extra blanket and she told me to go get it at the front desk since I was around the corner. It was late and we were all already in our Jammie’s. For the price of the hotel, I would have thought the customer service and cleanliness of the room would have been better.
- 5/5
The lady that checked me in was great! However later that night the lady at the front desk didn’t have great customer service. I asked for an extra blanket and she told me to go get it at the front desk since I was around the corner. It was late and we were all already in our Jammie’s. For the price of the hotel, I would have thought the customer service and cleanliness of the room would have been better.
- 3/5
I loved the location. However, the finishings in the unit are either old, broken or worn out. The living room tv is smaller than the bedroom, the couch is stained and not like a modern comfy piece like I’d expect. I know I’ve said all this, but I still did enjoy my stay. I’ve paid less to stay at way better suites in LA County.
- 3/5
I loved the location. However, the finishings in the unit are either old, broken or worn out. The living room tv is smaller than the bedroom, the couch is stained and not like a modern comfy piece like I’d expect. I know I’ve said all this, but I still did enjoy my stay. I’ve paid less to stay at way better suites in LA County.
- 3/5
The room was dirty, counters & fridge dirty with fingerprints on almost all surfaces. The shower didn’t drain so dirty water would back up & shower curtain was gross. The cover on the bed was dirty with what looked like makeup stain.
- 3/5
The room was dirty, counters & fridge dirty with fingerprints on almost all surfaces. The shower didn’t drain so dirty water would back up & shower curtain was gross. The cover on the bed was dirty with what looked like makeup stain.
- 5/5
This is a lovely hotel with wonderful staff and very nice rooms. Every morning a fresh breakfast was laid out with many great options. The location of the hotel is directly across from the beautiful mall and other great stores. The entire facility is clean and has beautiful grounds. I will be staying here again.
- 5/5
This is a lovely hotel with wonderful staff and very nice rooms. Every morning a fresh breakfast was laid out with many great options. The location of the hotel is directly across from the beautiful mall and other great stores. The entire facility is clean and has beautiful grounds. I will be staying here again.
- 3/5
Nice front desk staff and decent breakfast. The room needs attention. Multiply towel racks falling off the wall and no covering on electrical box for the stove which left exposed wires my kids could get to.
- 3/5
Nice front desk staff and decent breakfast. The room needs attention. Multiply towel racks falling off the wall and no covering on electrical box for the stove which left exposed wires my kids could get to.
- 5/5
Lisa was awesome
- 5/5
Lisa was awesome
- 5/5
The staff was very friendly!
- 3/5
They change me for parking w:o disclosure neither by them or Travelocity
- 3/5
They change me for parking w:o disclosure neither by them or Travelocity
- 4/5
..
- 4/5
..
- 4/5
The staff were very courteous. Very welcoming staff, overall.
- 4/5
The staff were very courteous. Very welcoming staff, overall.
- 4/5
Everything was great. The only problem was that check out time was at 12:00. We were down there for a race that started
- 5/5
Great location. Walk to dining and shopping. Close to freeway. Easy to get around.
- 5/5
Great location. Walk to dining and shopping. Close to freeway. Easy to get around.
- 3/5
- 3/5
- 5/5
Loved it had my fog and all was good
- 5/5
Loved it had my fog and all was good
- 5/5
It was all good
- 5/5
It was all good
- 4/5
Bathrooms need a remodel. Other than that, the facilities were nice and the breakfast was good.
- 4/5
Bathrooms need a remodel. Other than that, the facilities were nice and the breakfast was good.
- 5/5
Breakfast was excellent
- 5/5
Breakfast was excellent
- 3/5
Staff is friendly and accommodating! Location is good right next to the Chandler Fashion Center and lots of restaurant options & freeway nearby. Surprisingly, there is not a lot of road noise from the freeway. I like the apartment style units with a full kitchen. The breakfast has a very nice variety of options including eggs, sausage and waffles Etc. Hidden charges like $15 per night for parking. The rooms are fairly clean but getting a little run down. Smudges on the walls, apparent blood stains on curtains, etc. Non-working phone and remote. The bedroom is very tight, there is barely enough room to walk around the bed.
- 5/5
As always, Lisa and the rest of the Residence Inn staff were great! It's a great property and our first choice when visiting Phoenix and the area!
- 5/5
As always, Lisa and the rest of the Residence Inn staff were great! It's a great property and our first choice when visiting Phoenix and the area!
- 3/5
Old rooms not worth the cost. 1st room had a water leak while we were not there. Busted by workers. No phone call or warning when we returned. Went into room carpet soaked fire alarm pulled off and left on bed with dirt. Sprinklers missing molding. Maintenance said he told desk we did not need to move. Smell of glue and wet floors we asked to move. New room holes in carpet right in front of sofa, sink clogged, furniture stained and torn. Floor stained pink. $900 dollars for 3 days us quite a bit for a room this worn and old. I am not happy with the quality of this room at all for what I paid. Pool gate was busted had to stand on a chair to get in. Hot tub was hot but jets did not work.
- 5/5
Everything was great.
- 5/5
Everything was great.
- 4/5
Clean, comfortable. Good enough breakfast. Great staff and room service. Nothing
- 5/5
Great room. Studio suite. Nice to have fridge, microwave etc. Nice location.
- 5/5
Great room. Studio suite. Nice to have fridge, microwave etc. Nice location.
- 3/5
While checking out we were told there is a $15 per night parking fee, we where not told of this fee on expida nor while checking in.
- 3/5
While checking out we were told there is a $15 per night parking fee, we where not told of this fee on expida nor while checking in.
- 5/5
We loved staying here. The staff was friendly and helpful and the amenities were great.
- 5/5
We loved staying here. The staff was friendly and helpful and the amenities were great.
- 5/5
Very friendly staff! Cozy place to stay. Felt homey! Good value!
- 5/5
Very friendly staff! Cozy place to stay. Felt homey! Good value!
- 5/5
The breakfast was phenomenal, the staff were very friendly, and the room was comfortable. We couldn’t have been happier with our stay.
- 5/5
The breakfast was phenomenal, the staff were very friendly, and the room was comfortable. We couldn’t have been happier with our stay.
- 4/5
Good breakfast items with pleasant staff. The early and late check out option was a great benefit was allowed early check at 11am when arrived from Airport and allowed late chech out at 2PM as our flight was a late one leaving at 6:40PM really helped. Load air conditioning took some getting used to. The vent on outside of air conditioner had quite allot of bird droppings not very santitary. The room 126 we were in had no view face a cement wall and the the bird droppings which were all over the ground and airconditioner vent,
- 4/5
Good breakfast items with pleasant staff. The early and late check out option was a great benefit was allowed early check at 11am when arrived from Airport and allowed late chech out at 2PM as our flight was a late one leaving at 6:40PM really helped. Load air conditioning took some getting used to. The vent on outside of air conditioner had quite allot of bird droppings not very santitary. The room 126 we were in had no view face a cement wall and the the bird droppings which were all over the ground and airconditioner vent,
- 4.5/5
Kitchen was very complete and easy to us Bathroom needs a serious update. The tub is extremely shallow and the bathroom sink drained very slowly. Living area seating was not very comfortable.
- 1/5
Front desk staff were not genuinely interested in conversations. Just doing a job. Or, could it be that they judge on appearance. Too old or unattractive to be worth listening to?
- 1/5
Front desk staff were not genuinely interested in conversations. Just doing a job. Or, could it be that they judge on appearance. Too old or unattractive to be worth listening to?
- 1.5/5
The unprofessional front desk staff, tattered, stained furniture, unclean musty smelling room, trash under pullout couch, stained mattresses , dirty environment .
- 5/5
Room was great, breakfast was better than most and staff was accommodating and friendly.
- 5/5
Room was great, breakfast was better than most and staff was accommodating and friendly.
- 4/5
A great temporary solution while waiting for our apartment to be ready. The kitchen was especially nice. The staff were great!
- 4/5
A great temporary solution while waiting for our apartment to be ready. The kitchen was especially nice. The staff were great!
- 4/5
Breakfast was very good and friendly food service staff. Toilet was not properly cleaned.
- 4/5
Breakfast was very good and friendly food service staff. Toilet was not properly cleaned.
- 1/5
Dont stay here. The staff is rude. The manager she is very unwelcomling . They over charged me with a fruad charge had to get another card toilet was broken place is old and out dated. For the price you can stay at the hilton down the street for way better.
- 1/5
Dont stay here. The staff is rude. The manager she is very unwelcomling . They over charged me with a fruad charge had to get another card toilet was broken place is old and out dated. For the price you can stay at the hilton down the street for way better.
- 5/5
This hotel was great for a 3 night stay. The hotel was clean and modern and the staff were very friendly and helpful.
- 5/5
This hotel was great for a 3 night stay. The hotel was clean and modern and the staff were very friendly and helpful.
- 4/5
Nice stay but the room I reserved was double booked they downsize my room but I didn’t receive any of the money back so I don’t really understand that I requested a king suite and I ended up with the studio, so not happy about that at all and didn’t receive any of my money back or anything like that or even a comp stay for that matter
- 4/5
Nice stay but the room I reserved was double booked they downsize my room but I didn’t receive any of the money back so I don’t really understand that I requested a king suite and I ended up with the studio, so not happy about that at all and didn’t receive any of my money back or anything like that or even a comp stay for that matter
- 5/5
The staff were amazing, very helpful, and friendly. The location is amazing, next to restaurants, shopping, and more.
- 5/5
Everting good l like
- 4/5
It’s clean and quiet
- 5/5
Very nice great staff.
- 5/5
The breakfast every morning was satisfying. Lots of choices, which made everyone happy. The coffee brand could use improvement. The staff was friendly and accommodating. We were always greeted with a smile. The staff seem to enjoy working together and deserve recognition for bringing a positive attitude to work with them everyday. The entire property is well maintained. Very clean and easy to navigate. I will definitely stay there again on my next visit.
- 5/5
center of everything we wanted to do
- 4/5
Great area to visit and relax.. good pool and fire pit area.. Met good staff and other good guests. Will return…
- 4/5
Loved our two suite room. Staff very friendly and helpful. Breakfast was good. Great location to lots of food and fun. Service staff might want to pay attention to under the toilet bowl rim, it was nasty. Only complaint. Everything else was great!🙂
- 5/5
The hotel was very clen and the grounds were well maintained. The staff was super friendly and professional. The breakfast was great many options to choose from. Everything was clean and well stocked. A beautiful dining and sitting area. Whenever I visit again this will be my go-to hotel. I was so pleased with my stay here. The pictures you see online is the same as you will see at the hotel. So beautiful. You will enjoy your visit here.
- 4/5
Overall, the facility is great ... just needing attention to little things (i.e., kitchenette sink link, toilet roll holder loose, slow shower drain) that would make it excellent. The staff is CRAZY nice, friendly, and helpful! The pool is well-maintained. The breakfast is delish!
- 5/5
Lovely hotel, with good amenities and pool, well situated, with lots of restaurants in easy reach.
- 5/5
I would recommend at minimum, every other day maid service in the rooms. Residence inn is too reputable to provide it less often than that.
- 4/5
Laundry room was a huge plus.
- 5/5
We had an amazing time , the property was clean, quit and the staff was very helpful and friendly.
- 5/5
Enjoyed my stayed . Staff were very kind and helpful . Very consistent cleaning
- 5/5
Excellent service. Clean well designed suite with kitchen. Excellent breakfast buffet each morning saved time each day.