Hilton Phoenix Chandler

Nice gym

There was a dead roach in our room first thing we see, and we got the place because it said it had a baby crib and we get their and ask for it and they don’t have them anymore

Exceptional

Great locatiom from my customer

It was ok kinda dated

Nice n clean, pool was also nice n clean. Beds are comfortable. Shopping n food near by. My grandbabys loved it N/a

Very clean property and great amenities. The food was delicious, breakfast and dinner.

The staff, as always, were so helpful and friendly. This location specifically is the main one we stay at when visiting.

Had a great stay at the Hilton! The rooms were clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my visit, and the amenities were excellent. The hotel was in a convenient location and made my trip enjoyable. I would definitely stay here again.

Good

The staff are friendly and helpful, the rooms and property are kept nice and clean. My family also enjoyed the close proximity to shopping and restaurants.

The room was OK but there were three noisy air conditioning units just outside my window which ran through the night. On check out, the receptionist asked if it was ok to email me the receipt. I asked whether there were any additional charges. He said no and that the deposit taken on check-in would be refunded. However, on receiving the email receipt, I see that there was a "Parking recapture fee" of $4.24 charged to my credit card. I did not have a car and was dropped off at the hotel to check in. It is very poor not to explain charges up front and then charge customer's credit card without the customer's authorization. This is dishonest practice and shocking to see at a Hilton Hotel.

I had fractured some ribs the day before I checked in got so bad I needed to call the front desk for an ambulance just to get out of bed. That hotel could not have been more accommodating. Very nice staff, very well run manager came up just to make sure I was okay. Good people over there!

Clean, well cared for, helpful staff, great location especially to the airport, & really well priced.

Exceptional

Clean and spacious room. Staff was very friendly. Location is safe and walking distance to the Chandler Fashion Center area. Great hotel for the price.

Clean rooms, nice comfortable bed

Very Clean rooms

Great service and stay!

Good spot

Good

As far as the rooms go, it looks like a Comfort Inn that Hilton bought and put their name on the building. The bathroom showers were in poor repair; missing and soiled causing that looks like a poor repair job. Furniture as definitely outdated. Just didn't live up to my expectations given that I've been a Hilton Honors program. I took pictures to document.

Staff was very nice and welcoming and great service. Highly recommended.

Nice stay! The staff was super nice, room was clean & comfortable, just needs a little upgrade but our over all stay was very pleasant.

Dirty didn’t get the room I picked online they gave me another cheap dirty room bathroom was dirty and had piss all on the toilet and floor and the T.V remote didn’t work

The hotel was nice and clean, as were the rooms. The staff were friendly. We enjoyed our stay.

I did not use the pool or go to the bar

Good stay helpful staff

It was a great stay. Very convenient and close to everything.

Great place to stay!

All staff were very friendly and helpful and the location was convenient to my appointment.

I loved the simplicity of how easy it was to get around. I was hoping for a hot tub so that was a bummer. Also there wasn’t a bath tub in the room. Also the breakfast bar I wouldn’t get again. Food had very little flavor except the oatmeal coffee and orange juice.

The check in process

Great place to stay! Very accommodating! Clean!

Clean rooms and replace towels (as needed) daily.

Exceptional

It was great, recommend staying here!

Staff was kind & attentive. Well done.

The coffee bar was closed. The property was clean, people very nice, I would stay there again.

My check-in experience was quite unpleasant. The receptionist did not assist me properly. When I arrived, she was not at the front desk and I had to look for her in order to be helped. After that, in a rather unfriendly manner, she told me that my reservation was not showing in the system and that if I had made it through Booking there was nothing she could do. She even suggested that I had made the reservation incorrectly, despite the fact that I was clearly showing her on my phone that the dates were correct. After asking her several times to please check again and search more carefully, my reservation finally appeared in the system. I had already been driving for four hours, and the reason I choose good hotels is precisely to avoid situations like this. Unfortunately, the receptionist’s attitude made the experience very uncomfortable and left me with little desire to return.

My check-in experience was quite unpleasant. The receptionist did not assist me properly. When I arrived, she was not at the front desk and I had to look for her in order to be helped. After that, in a rather unfriendly manner, she told me that my reservation was not showing in the system and that if I had made it through Booking there was nothing she could do. She even suggested that I had made the reservation incorrectly, despite the fact that I was clearly showing her on my phone that the dates were correct. After asking her several times to please check again and search more carefully, my reservation finally appeared in the system. I had already been driving for four hours, and the reason I choose good hotels is precisely to avoid situations like this. Unfortunately, the receptionist’s attitude made the experience very uncomfortable and left me with little desire to return.

Amazing experience.

Room was clean, staff was great (maybe a little understaffed). The only complaint was that we had problems with not having a luggage cart upon checking in and checking out.

The hotel was good. Check in went well.

Very good

Awesome

Rooms were good, shower could use a deep cleaning. Front staff was great. Cleaning staff skipped us even though we asked for an extra towel and coffee cups

We really like this hotel for our trips to phoenix. There is some road construction in the area now, which can be a bit of a hassle depending on where you’re coming from.

Cleanliness

Cleanliness

Clean room with comfortable beds

I wasn't really sure if breakfast was included, it would have been nice to know that

Clean room, dining in property and many options close by, excellent bar

Exceptional

Muy bueno

Clean and friendly staff Parking lot was messed up

Clean and friendly staff Parking lot was messed up

Clean room

The pool water was very dirty , No clean pool towels only dirty towels and the pillows went flat the minute you lay on it. Other than that the room was clean and bathroom was also clean

Exceptional

Everything pretty decent except the pool looked very much unclean , the water was brown and that was very unfortunate because we really wanted to enjoy the pool .

No recliner

Parking was easy and efficient. My boyfriend got the breakfast and he said it wasnt terrible. Our room was worn though. The ceilings were peeling in multiple parts, the was black dots/debris on the ceiling above the bathroom and on the walls of the showers, hair in the shower. The staff was excellent at the bar and front desk.

Clean more than decent rooms. Simple gym, bar and pool. I'd stay here again if I needed to come back to Chandler

No jacuzzi

When you are there they are nice but if you need to solve a problem the staff were extremely rude

The staff was not customer friendly

Clean, convenient hotel with a friendly staff. The air condition in my room was loud, and too cold… Turned it off at night and the room was fine (but summer heat might not make this possible). Free parking was appreciated, but EV charger was inoperative. Would certainly stay there again.

Rooms weren’t cleaned well, night staff stayed in the office looking at their phones all night, hard to get their attention even to pay for snacks, it’s across the street from a very loud factory that runs 24/7.

Great Hotel . Will definitely stay again…

We had a incident on our room and management took care of immediately!

amazing beds!!! the space is great for the family.

Hotel rooms are old. Need an upgrade. Beds are comfortable. Bathroom needs a magnifying mirror for makeup application.

The hotel is getting old. The breakfast needs attention to.. cold eggs sausage not cooked all the way. Really cold pastry’s . Paid 50.00 not good!

It needed some attention

Hotel star was great. As we checked out we were trying to get our six year old to talk to the staff member at the front desk to check out. She noticed that we were trying to teach him how to check out and she looked directly at him with a smile to ask him what room and to say thank you.

We spent a night at this hotel before flying home. It was comfortable.

The lady who checked us in was extremely helpful and kind.

Did not pay for breakfast. I would have liked a continental breakfast

My room key stopped working in the middle of the night I had to be moved rooms because the maintenance man was not in. Then it happened it the new room too!!! 0/10. There was a guy sleeping in the chair in the back hallway Saturday night.

I was late arrival. Check in was awesome. Nicole was so helpful. I have a mobility scooter she offered to help me get my suitcase to the room !!!

Great location!

I’ve stayed at Hilton often and this was my first difficult experience. I had 2 reservations one for each day. I had one booked under my name but through my work and a 2nd reservation for the next day that I paid for. Upon check in I asked if I could go ahead and check in for both reservations so I wouldn’t have to pack up all of my things that next morning because I also had meetings all day and a dinner that evening for work. They said no, they could not and that I would have to remove my items. I did that and the next day I get to the hotel to check back in, I’m in a hurry because I have a work dinner and need to change clothes. They had a system issue and could not check me in. I asked if I could change in the lobby restroom then since I needed to get ready and they said unfortunately that is not allowed. I changed in a restaurant bathroom. I came back 3 hours later to check in and they put me in the exact room I checked out of. The check in and check out process took much longer than it should have. When I checked out the gentleman was on the phone and I stood there for 5 minutes before he even acknowledged me. It was just a very odd Hilton experience. I travel frequently with work and to Chandler once a month and I don’t believe I will book at this location again. Also my card was charged 3 times, it did eventually credit back that evening but the entire process was very frustrating.

Very nice hotel. Friendly staff and excellent facilities.

We had the wrong room

Every one and everything was great.

Room clean. Staff courteous. Lobby coffee and cafe had a nice selection.

Exceptional

It was good

Comfortable I liked everything about my stay.

The room was good. The dining room service was slow. Not enough staff. We had a nice stay.

Not work air-conditioner controller.

The hotel looked clean. We stayed at the top floor . We could not sleep all night due to the AC units that apparently are located on the roof and create very loud noise while they r working. I had earplugs and it still felt like I am sleeping next to the running propeller. In addition to that, we tried to open the window and a different loud noise was coming from the nearby factory. Night ruined with no sleep.

Amazing

Quick check. Room nice and clean

Clean hotel in a good location

Staff was helpful however there were plumbing and lack of soap issues.

Hotel itself is very nice. Room was modern and clean. Staff were friendly and welcoming. Would definitely stay here again.

good service

Staff courteous

Justin

Superb

My stay was peaceful, clean and comfortable. I found the checkin/front desk empty upon arrival. I wondered around a bit until I was able to find assistance.

Great experience.

Everything was clean but what i did not appreciate at all was the poor amiability when checking in but also the cleaners this morning slamming the doors from other rooms while cleaning when people are still in rooms sleeping at 7am. To me is rude disrespectful.

Poor

Clean, staff, venue food, room for thr venue

Very nice and accommodating staff very friendly

Clean room good view

Not the best, not up to par. The property is beautiful but the king room is especially small.

close oarking noise outside, smell of gas plant across street

Upon checking in, I was called an asshole. Ruined my experience as to also ruining future business with Hilton hotels.

Everything was great except for old food left in the refrigerator.

Nice accommodations and amenities, friendly service.

Nice & quiet.

Hotel was great, service was great, room was only ok and felt a little tired.

The shower head completely fell out of the wall upon turning on the water. Notified management and they said maintenance would look at it and either fix it or we’d get a new room. We left the hotel early to go about the day and insured that it would be resolved one way or another. 8 hours later arriving back to the room, no one had come to look or fix. Front desk was unaware of the issue. They offered someone to look at it, and were reluctant to switch rooms. They finally did. While the shower did work in this room, there’s a leak somewhere and water pools outside the shower. On top on that, there’s some type of generator or fan that runs very loud until 10-11pm. I would avoid 623 at all costs. Room 613 had the initial issue.

Staff

Very friendly staff. It was a little loud.

Warn down building, the windows were filthy, and the pool was ice cold which I never realized it would be such an issues in Arizona but made it unusable.

Room was clean, had housekeeping offer everyday I was there, staff was friendly

Staff was friendly, didn’t have any problems with check in or check out, would stay here again

Right across from a factory didn't mind the white noise to help sleep. Nothing too special they will charge you a sneaky resort that is not listed on this app right around $5-6 a night.

The staff were amazing but the rooms were extremely outdated. The furniture was damaged and worn, the comforters were frayed and the flooring had water damage marks. The rooms are not being maintained well and it shows.

The location of the hotel is not charming at all. Right off the freeway and right across the street from some industrial processing facility. The bathroom was dirty when we checked in. The heater was broken in our room. Maintenance came to the room but was unable to fix the problem.

Great staff

Very pleasant stay.

The staff was spot on!

Rooms are not cleaned daily even after stopping at the desk to ask for service. We returned to a messy bed , tray cans full, no toiletries or coffee and cups. Didn’t even take dirty towels and washcloths and replace them with fresh. Stayed four nights and not once did they clean room. Spoke to someone else on elevator and they stated same thing. Ice machine broken and no laundry facilities as stated on website , we had to go to the laundromat down the road. Won’t stay again.

Noisy factory across the street.

Room was clean however had to contact Hilton through App to request clean towels and more coffee

I was in and out, but was grateful for the convenience store in the lobby. I needed that 👏🙏

When I arrived, they did not have the room that I reserved and paid for, which was specifically for a balcony. I needed to go to another hotel. This was so disappointing!

Clean room

The hotel is fine. My wife and I stayed there while going to a convention and it worked as a place to crash every night. There really isn’t much to make it stand out.

i stay at, the eggs are cold.

Everything clean

Great room

Cleaning the room never happened. When I asked why not, I was told I should have stayed in a fulll service hotel. So I left and stayed elsewhere the red of my trip.

No room cleaning during stay. Asked staff and they just said rhey're short of staff and it's happening to everyone!

I couldn't sleep because of the noise from the water pipes

We arrived at the hotel early and attempted to get early check-in but they said there were no rooms available and we ask that they ho as quickly as possible ld our luggage. Check in time is 4 o’clock. We came at 4:20 and we’re told that they were still were no rooms available

I was scheduled to check in Thursday! Flt issues so I called and advised the hotel i would be there Friday! I have a son with cerebral palsy? I’m 73 hrs 50 on Friday the manager said manager adv I needed to rebook and call hotel.com for reimbursement!! I did get upset it was late evening after traveling from n.y. With my son I said I’m reporting this! The manager said leave I questioned you throwing us out he repeated yes just get out!!! I didn’t yell as my son gets upset and I was embarrassed! So I certainly won’t stay at a Hilton he could have been more understanding

The staff was friendly. Area was nice and clean. Maids only emptied trash daily though. Nothing else done. Would stay here again though.

Great

The room was clean and bed comfortable, pool was refreshing

I requested a toothbrush and toothpaste, and the front desk said they would bring them up, but they never arrived. Also, I found the building to be quite old and felt that the overall experience didn’t match the price.

The lady at the front desk was rude and had no customer service skills. It felt like it was a bother to check in. She also told me the water in the room was “complimentary” but I was charged $4.50 for a cheap brand of bottled water. I never dare to drink the bottles of water in a hotel room, but the filter on the ice/water bottle filler was flashing red and overdue to be changed. After a long drive, it would be nice to have somewhere with a clean filter to fill up a water bottle.

The restaurant didn’t provide room service, no microwave in the room

Staff was friendly and room had needed items and was clean.

Everything was great

Room was clean & spacious

Stay this past weekend and hotel was extremely busy. Would definitely be back!

Rooms are small and dated. Seemed clean. Staff was super friendly and helpful.

Exhaust fan in bathroom

Cleaned room. Good customer service

It was clean The only thing I didn’t like was there were headphones in the gym and once I started sweating they shocked me in my ear.

Clean, easy check in

Food was of bad quality and it gad no taste.. The Oatmeal was not fresh it was sticky .. Overall quality was bad especially for the price and quality of hotel.. I was disappointed especially with me flying in from Texas and my love for breakfast..

Friendly staff.

First 2 rooms they gave us were not cleaned. Then the 2 front desk clerks stood bickering about what to do. Took them forever to get the room situation resolved. Not friendly at all. Ended up not getting the type of room we needed. For the price of the room it was very small and needed updating. Empty Kleenex container. Toilet paper roll not convenient. Not your typical Hilton experience.

When i booked my room online the puctures showed that the room i was paying extra for had a nice balcony with a couple chairs and table and couch in the room. Then we get there. No couch. Balcony was about 2 foot wide no room for a chair at all. And theres like a power plant that makes a screeching noise all night long soujds somewhat like an f 16 getting ready for take off. So yeah. Not great

amazing quiet stay

yes

Bed very comfortable and staff very nice.

The hotel was great overall. Just a few left over trash around the room but other than that. A great 3 night stay

Great time and great staff

I stayed at the Chandler Hilton this passed weekend October 23-26. I did not enjoy my stay here at all. When checking in she was very dry and was not informative about anything the hotel has to offer. She did not explain the breakfast hours or tell me it was a charge for breakfast, the wifi password or anything at all. She just simply asked for my identification and a card to put on file for incidentals and told me where the elevators were. She was not welcoming at all. Even though it made me feel a way I still proceeded to my room with my friends and decided to not take things personal and just assume maybe she was having a bad day. The second day me and my friends decided to go explore and do some shopping we left the hotel probably about 1:30 in the afternoon. We were gone for a couple of hours and we came back around 5:30pm. When we walked into our room we noticed our room looked the same as how we left it. The beds were not made , and all of our dirty rags and towels were still there. We assume no one came in our room but noticed the trash was gone and someone took a micofiber rag that my friend brought from home. But the disturbing part was the fact that we found a tissue roll with blood on it. I touched it not knowing and my friend used the tissue. Now we are in fear that were exposed to some type of disease.

The gentleman at the fr9nt desk was VERY pleasant. When we checked 8n shortly after 4pm, he gave us our key and when we opened the hotel room door, it was not cleaned and very messy. I went back down and told him. He was very apologetic and saod he would have it cleaned ASAP. We went to go eat dinner and when we got back, the room was clean. It was a very nice room.

I did not eat there . We eat another place for breakfast . the staff was so nice

Excellent

too much machine noise from the building

Location was great. Staff was very friendly. Comfortable bed and nice clean bathroom and shower. Room service not available during middle of day. And room service staff was short staffed so it took a while to get through to place an order.

The staff was very professional and polite.

The place has gone cashless, which is an obstacle to older folks like myself who do almost everything with cash, and they do not have lunch options, but the amenities are respectable and I would return when I'm in town.

Easy, friendly check in and check out. We didn’t take advantage of any of the extras. The room was clean and quiet.

Staff is awesome, very friendly, room is clean and the workout room is excellent.

Awesome experience. Clean to the T. Staff was great. I loved it.

The front desk staff were extremely helpful and nice, and the location is great for shopping and getting around the city.

The staff are phenomenal. They were very helpful and friendly with all of our needs and question.

Clean, good location

Could use a few rune ups in general... But overall a solid hotel.

Room was great. It had a nice balcony. Wish I could have stayed longer.

Customer service. Bed comfort. Location.

Rooms were clean, staff was friendly, great breakfast

Good location near shopping center. Kind front desk. Good gym and outdoor pool

The restroom didn’t look clean

The room was in poor condition, scuffs all over walls carpet had stains, bathroom tile and grout had mildew

Nice hotel with very friendly staff

Nice place to stay

Nice restaurant

We enjoyed our stay. Parking was easy and accessible and the room was very comfortable. We also enjoyed a hamburger in the lounge area in the evening.

Love the experience.

Hotel is great regarding how nice it is. We had to get a hotel bc our air conditioner went out. We checked in around 1am. The girl at the desk was friendly with quick check in. She had told us that she would put the date as August 2nd and check out August 3rd. Our keys weren’t working to get back into the room. My husband went down to speak to the front desk. They said we had to check out because they have us for August 1st to August 2nd. We have an email showing our stay is from August 2nd to August 3rd. The front desk said there’s nothing they can do because we booked through Expedia. We had to pay for another night because our air conditioner is not fixed yet. We spoke to Expedia and they called the front desk. They are not willing to refund even though the email states August 2nd-3rd. Expedia escalated the issue and will look into more.

Awesome staff

Great property , very clean, helpful staff. Many restaurants and shopping store nearby

Great stay! Nice and quiet.

The front desk staff was amazing. Eager to please you and work with you . One of the best stays I have had anywhere. Will definitely return

Very clean lobby and super friendly staff

What a horribly maintained dump. The EV chargers didn’t work, and the self absorbed millennial behind the desk didn’t care or even understand the issue, nor care to get off her phone and try to help. The AC didn’t work due to battery failure, the lights were not working, bathroom was dirty and the overall feel of the room was neglect. On the bright side, you could spend 22.00 for a crappy continental breakfast, so there’s that. Hilton has really changed for the worse. I’m far more impressed with competitors offerings this decade.

Great staff, very accommodating. Clean, close to everything

I got a balcony that showed a beautiful view in the picture , but my view was a noisy industrial thing blocking the view. I shouldn't have had to pay the extra for the balcony.

Our daughter was hospitalized 1/2 mile away it was very convenient . Service & staff were great .. very close to shopping, food & very short distance to where we needed to be.

Staff

Very nice hotel. Great staff and good restaurant

The walk out balcony was worth it. Amazing view. The room was very nice and comfortable. Black out curtains 👍 Very close to the Chandler Fashion Center and lots of nearby dining options. The hotel has a starbucks

Very underwhelming, especially for "King Suite". From the oldest TV I've seen in a hotel in 3 years, to dirty carpet, and a faded chair. Even the bathrooms tissue roll didnt even exisit and it was just sitting on the counter. Theres nothing "King" or "Suite" about this place. Save your money or just stay at a Motel 6 and youll get tje same if not betyer experience.

I first stayed at this location for my grandson's wedding in 2022. Our family had a wonderful time during our stay! I've stayed here whenever I'm back in Chandler. :)

We didn’t have a microwave or a way to heat some snacks but everything else was fine

Nice hotel

sleep.

Friendly and fast service. Clean and comforable room.

Also, when I got there, my ironing board was broken. I had to put 2 requests in before they got me a new one.

My first trip to Arizona and this property represented the state very well. Awesome room and great customer service

All good and easy

FAST STOP

/bar service was very slow and the food was just ok. It is next to ponderosa so that was convenient, but nothing else was.

There was a loud

Room assigned was 318, room was noisy - overlooked a/c fans and bathroom was next to electrical room which emitted a humming sound all night. Contacted front desk every day for resolution, could not change rooms and did not get resolution. Poor customer service.

Clean

Room was dirty and item were broken in the room

Very nice

I like Expedia

Awesome in every way. Especially clean.

Easy app check-in. Room was clean. Conveniently located to major highway near shopping center.

It was satisfactory

Great property, very safe, plenty of parking clean rooms great staff

The manager was extremely nice and helpful. He let us check out bags when we arrived early while we went to eat and then let us check in early. The restaurant staff was friendly as well. The outdoor pool was pleasant to swim in, even with the cooler temperatures. The fitness center was useful.

The room was big. Perfect for the three of us. Bar and restaurant in the hotel is very convenient.

Bathroom had a backed up shower, smelled a sewage when we used the a.c. uncomfortable stay. Will not be going back

I reserved and paid for 2 queen beds, but was told at check in that they only had a king available. My 6’2” son had to sleep on the small pull out bed and my daughter ended up staying at a friend’s house. He wasn’t very happy. Furniture is also outdated..

We had garbage left in our room, towels were not restocked, and the counters were not well wiped down. Maybe the housecleaner was in a hurry? Or the department very short-staffed? The front desk young lady and the bartender were great! We did not change rooms because of late check in and early checkout, but I would not go back based on the cleanliness.

I never ended up staying here, I was looking at hotel rooms here on Expedia, and it kept changing the dates back to a day later than when I was looking! I was not trying to book a room for February 6th-7th 2025.. and now the hotel keeps trying to charge me for it, yet I have and nothing but trouble trying to contact someone... the day of I got a notification stating it was time to check in, I was at work, and have been working every day since, I work late nights there for hard to contact anyone... I tried to cancel immediately after realizing that the website screwed up the dates, it was to be for second week in May!!! it would not let me cancel and I did not have time to call during normal hours!.. I would love for the hotel to contact me via email, or Expedia to make it right and stop trying to take money out of my bank account for something I didn't get!! nor wanted!!

Nice stay for soccer tournament. Walking distance to the mall and other amenities for kids

Everyone was very helpful and friendly; the room was very roomy. Only thing we did not like is the sheets were very scratchy

Great stay next to good food and highway.

Overall good property and the area is great so many things around don’t have to drive far.

Fantastic staff!

Lovely and clean

2nd time staying here; great property and great staff

Always a favorite property, close to dining and shopping

Excellent property new and staff very friendly. Conference room we rented was comfortable just cold but staff came to adjust temperature

Very clean and friendly staff

This was a great place to stay

Great

We had a great stay there.

The people were great. Any other issues can be dealt with as long as the people are great.

The most important part of the stay is always the people. Melissa set the tone wonderfully with her kindness. The hospitality staff was there when j needed them and Jeff was great when I checked out. All around great effort. I’d absolutely stay again.

Good

Amazing breakfast and dinner. Comfortable beds

Quick overnight stay but great quiet hotel room, upgraded, bed was super comfortable and clean

This is a very beautiful hotel, plan on staying there again in the future.

I'm a lover of all things Hilton!! The staff is excellent. I love the East Valley. Thank you, and I'll be back!

Great stay. Helpful staff.

Hilton hotels and resorts have always been great. Thr only reason im knocking one star off for this is because we couldn't keep the room at a comfortable temp. It kept going from 73 degrees to 78. It wasnt comfortable and couldn't get cooled down.

Everything 👍

Gym

The check-in was quick & the staff were very friendly. We didn’t use any of the amenities due to being in & out for other events during our stay.

Only thing that we notice this time was when we checked into our room. There was a sock left by the bed of our room and the bathroom could have been cleaner. There was toothpaste on the wall by the light switch and the bathroom door was dirty.

I didn't get any information if this place provided any service if I can get a breakfast in the morning?. Very poor service.

The hotel was excellent and took care of us very nice.

Very clean and enjoyable rooms

Clean and quite

Otherwise- awesome experience

The maid never refreshed our room did not make beds or give any clean towels. We were double charged for coffee in the room which was wrong because it was never refilled. I chose Hilton because of the great experience I had in Washington DC. I was disappointed.

During breakfast I was approached by a nice lady asking for Breakfast payment, didn’t know it wasn't included🤔

Not clean, nice personnel at the front desk. The first room I got was used

Nice service

Nice quiet hotel that was in a great location for visiting different areas in the Phoenix metro.

I liked my stay over at Hilton Phoenix Chandler because the staff was very friendly and very helpful with organizing my hotel room whenever requested. The overall atmosphere was great and I would definitely recommend to someone looking to book their stay in Chandler, AZ.

Gym

Everything is awesome

Loved the bed and pillows

Nice place no hot tub.

Bed was not completely made, no pillow cases, no towels in the bathroom, dirty shower, trash cans still had garbage.

Good

Very courteous and helpful staff.

Great hotel for families

The Carpet was really dirty

Service, easy checking check out