Omni Orlando Resort at ChampionsGate

Great resort! We really enjoyed our weekend getaway

We stayed there for a lacrosse tournament and with the exception of check-in (45min), our stay was great. The Omni still has a few old school perks, like fresh towels and room service everyday.

Exceptional

Great place to stay. A lot of fun. NA

Clean room

It's pretty simple. If you like to be outdoors with your children, if you like to have a cocktail by the pool,if you want to play around the golf on a great golf course this is where you wanna stay. Unbelievable place! We'll be back on the regular.

Amazing

Wouldn’t waste the money although they may have been too busy . Entirely too expensive for what you get

We loved the location and convenience

Superb

Location was a bit far from access areas like restaurants and international drive

Exceptional

Thank you so much

Exceptional

Clean room, friendly staff. Lazy river is fun, although not enough sun chairs for all guest

Wonderful stay, staff were friendly, made my daughter’s birthday very special, clean and comfy rooms, amenities were perfect for all ages with the lazy river, wave pool, family pool and slides! Food was drinks were also great!

Exceptional

The resort was nice but we did find dry blood on the blanket when we ent to sleep, the blood was under the blanket.

Exceptional

Nice place. Lighting in the rooms were very dim. Bring your own LED lights ladies. Also, parking should be included since you’re paying all the resort fees.

Exceptional

Everything They need a movie night for the kids on the weekends !

Everything They need a movie night for the kids on the weekends !

Everything Kid area closed for 2 days

Everything Kid area closed for 2 days

n/a

Resort is beautifully kept. Rooms are clean. Food is good!

Nothing, everything at the resort is wonderful

Everything Nothing, everything at the resort is wonderful

Pool is great and food , beds and bathroom out dated. Other then that great place

Excellent place to stay. Will return there again

The room was very clean and comfortable but we had a view of a roof and when the balcony was open it smelled very industrial like exhaust fumes.

Always a great relaxing stay every time i visit the Omni Chsmpionsgate Resort

Beautiful resort with awesome amenities!

Staff was great, lazy river was great, food was great.

Staff was great, lazy river was great, food was great.

The staff was amazing. We would go back, just wouldn’t eat at the resort.

The staff was amazing. We would go back, just wouldn’t eat at the resort.

We did attempt to order room service, but since the items we wanted were from Eagles Edge, we had to pick them up ourselves. It was a short walk across the property, so not a big inconvenience. Overall, it was an excellent and relaxing weekend stay. Even with a few proms happening during our visit, it didn’t impact the guest experience at all.

We did attempt to order room service, but since the items we wanted were from Eagles Edge, we had to pick them up ourselves. It was a short walk across the property, so not a big inconvenience. Overall, it was an excellent and relaxing weekend stay. Even with a few proms happening during our visit, it didn’t impact the guest experience at all.

Wonderful

Wonderful

Amazing pool , amazing staff

Amazing pool , amazing staff

It has a lot of options for restaurant in the hotel the lazy river is awesome to relax and the adult pool is the best place to relax in silence N.a

It has a lot of options for restaurant in the hotel the lazy river is awesome to relax and the adult pool is the best place to relax in silence N.a

No free breakfast

It was a great hotel and it had everything you needed, great customer service and clean. No free breakfast

Great amenities! Adult pool area definitely five star! Staff very friendly and helpful.

Great amenities! Adult pool area definitely five star! Staff very friendly and helpful.

Spa was great

Spa was great

Exceptional

Championshate is gridlocked with traffic all the time.

The pool was fab! Also room service expensive - but very good quality for room service Championshate is gridlocked with traffic all the time.

House keeping was non existent for the two nights we stayed. If you are not at least a party of 20 then your invisible.

House keeping was non existent for the two nights we stayed. If you are not at least a party of 20 then your invisible.

Exceptional

.

.

Exceptional

The breakfast buffet was delicious. We liked the events on the property for the kids. The resort is beautiful. No available seating at the pool areas. Extremely long wait times for drinks and food at Crocs. No parking, had to use valet at an additional price.

The breakfast buffet was delicious. We liked the events on the property for the kids. The resort is beautiful. No available seating at the pool areas. Extremely long wait times for drinks and food at Crocs. No parking, had to use valet at an additional price.

Is a lots of different activities happening like weddings proms ect. Make sure you get in contact to know what happening in the time of your trip. Could be a lil hepatic.

Is a lots of different activities happening like weddings proms ect. Make sure you get in contact to know what happening in the time of your trip. Could be a lil hepatic.

Love the place

Love the place

Everything about this resort is top notch. From the amenities to the food to the staff. Definitely check out Zen!

Everything about this resort is top notch. From the amenities to the food to the staff. Definitely check out Zen!

Our daily of 4 really enjoyed our stay. I wish we had more time to experience all the amenities as there are so many but we had a full agenda exploring Orlando. I will definitely consider staying with Omni again if we travel to another city with one. This was our first time and we were impressed. So many nice features like being able to text directly with a live person at the front desk.

Our daily of 4 really enjoyed our stay. I wish we had more time to experience all the amenities as there are so many but we had a full agenda exploring Orlando. I will definitely consider staying with Omni again if we travel to another city with one. This was our first time and we were impressed. So many nice features like being able to text directly with a live person at the front desk.

Very good

Exceptional

Bars open close to early the lazy river was full of leaves the pool area was not clean

Bars open close to early the lazy river was full of leaves the pool area was not clean

Superb

Good

Good

Nice place

Nice place

Awesome stay, friendly staff

Awesome stay, friendly staff

It was good

It was good

Great

Great

Was able to check in early to room and enjoy amenities. Friendly staff all the way around and a great stay.

Was able to check in early to room and enjoy amenities. Friendly staff all the way around and a great stay.

Everything for everyone likes Golf, pools, bars, restaurants, balcony Everyone friendly Still carpets at the rooms which is kind of outdated

Everything for everyone likes Golf, pools, bars, restaurants, balcony Everyone friendly Still carpets at the rooms which is kind of outdated

No

Customer service was exceptional N/a

The room was clean. My wife reserved a room prior to this stay because she had a seminar from her work. We wanted to stay an extra day, so I booked another room. We asked the staff if it was possible to check us in the same room so that we didn't have to pack and move to another room. The hotel was very accommodating and was able to help us with our request! Awesome CS and would definitely stay here again!

The room was clean. My wife reserved a room prior to this stay because she had a seminar from her work. We wanted to stay an extra day, so I booked another room. We asked the staff if it was possible to check us in the same room so that we didn't have to pack and move to another room. The hotel was very accommodating and was able to help us with our request! Awesome CS and would definitely stay here again!

Nice resort

Nice resort

It was okay.. I wouldn’t stay again. Our room was extremely outdated with carpet flooring and just felt meh. The check in process was ridiculous as they valet your car we watched the valet drivers backing into other vehicles and damaging them.

It was okay.. I wouldn’t stay again. Our room was extremely outdated with carpet flooring and just felt meh. The check in process was ridiculous as they valet your car we watched the valet drivers backing into other vehicles and damaging them.

Only stayed one night, but it was great. Friendly and helpful staff from the valet to the front desk to dinner. Food was great, pools were nice.

Only stayed one night, but it was great. Friendly and helpful staff from the valet to the front desk to dinner. Food was great, pools were nice.

Our biggest disappointment was the pool area. It was the reason we chose to come here. It was so busy when we arrived at 3pm that there were no loungers left to use that weren’t littered with used towels, leftover food, cups and dirty dishes. It was gross. We tried th adults pool but it was full. There were kids all over the place and the Lazy river was filthy. I never saw one server so we went to the bar to order drinks and food. The quality of drinks were sub par and the chicken tenders and fries were cold, soggy and had terrible presentation. We tired to dine at Trevi’s Italian but tj vibe there was loud, open, buffet style so we asked to go outside and they put us at a random table near the bar and where people were smoking and told us they don’t have enough servers. We left a tried to find something nicer nearby but there are not many options for nice dining in the area. To think we chose to return here 13 yrs later and had this experience is very disappointing. Considering this is an Omni property, we definitely had higher expectations.

Our biggest disappointment was the pool area. It was the reason we chose to come here. It was so busy when we arrived at 3pm that there were no loungers left to use that weren’t littered with used towels, leftover food, cups and dirty dishes. It was gross. We tried th adults pool but it was full. There were kids all over the place and the Lazy river was filthy. I never saw one server so we went to the bar to order drinks and food. The quality of drinks were sub par and the chicken tenders and fries were cold, soggy and had terrible presentation. We tired to dine at Trevi’s Italian but tj vibe there was loud, open, buffet style so we asked to go outside and they put us at a random table near the bar and where people were smoking and told us they don’t have enough servers. We left a tried to find something nicer nearby but there are not many options for nice dining in the area. To think we chose to return here 13 yrs later and had this experience is very disappointing. Considering this is an Omni property, we definitely had higher expectations.

I'd rather pay for everything upfront so there are no surprises. Also I felt I already paid a lot for me room. And the carpet had a torn hole in the center of the room. Anyway, it just felt like for all that I spent it was not an incredible experience that I was hoping for.

I'd rather pay for everything upfront so there are no surprises. Also I felt I already paid a lot for me room. And the carpet had a torn hole in the center of the room. Anyway, it just felt like for all that I spent it was not an incredible experience that I was hoping for.

Everything was impressive! Staff was very helpful and super friendly! Food was outstanding! Room was great and the bed was very comfortable! We truly enjoyed walking around the grounds and all the pools. Only thing wrong was that we didn’t get to stay long enough!

Everything was impressive! Staff was very helpful and super friendly! Food was outstanding! Room was great and the bed was very comfortable! We truly enjoyed walking around the grounds and all the pools. Only thing wrong was that we didn’t get to stay long enough!

Loved hotel ,loved pool

Loved hotel ,loved pool

Everyone was kind, the food was delicious, the pools were fantastic, everything was clean, and the entire resort was high class. We will definitely be back!

It was an amazing experience. The staff went above and beyond to make us feel welcome! I love everything about this resort and especially the events they put on to make it extra special!

It was an amazing experience. The staff went above and beyond to make us feel welcome! I love everything about this resort and especially the events they put on to make it extra special!

This hotel was absolutely amazing! Will definitely be going back!

I liked the comfy bed and room service.

The only downside was the guests. There were 3 weddings and company events happening at the same time during our stay. It was very chaotic with people who lacked etiquette. I’ll definitely come back during low season again.

The only downside was the guests. There were 3 weddings and company events happening at the same time during our stay. It was very chaotic with people who lacked etiquette. I’ll definitely come back during low season again.

Great EVERYTHING

Food, beds were uncomfortable.

Room was nice. Customer service was great

Room was nice. Customer service was great

Everything was nice, clean and multiple pool choices we enjoyed our stay and Omni were accommodating by leaving us a very nice surprise for my baby’s one year birthday We would love to thanks Elias and Jared at the trevi’s restaurant, when they knew it was my baby’s birthday they brought her a small gift from Omni team and she loved it , all staff were super nice Rooms need a bit of upgraded cleaning , cribs for babies are good but they were not stable enough for toddlers

Car parking fees is very expensive

Car parking fees is very expensive

We stayed at this hotel for three nights and found a roach in our room. While we understand that we are in Florida and guests are traveling in from all over the world, this was still very disturbing. We do not have roaches in our home, and it is not something we expect to encounter when we are paying to stay at a hotel. When we reported the issue to the front desk, the response was nonchalant, simply “OK,” with no apology or sense of concern. No one offered to change our room or address the situation proactively. I had to request that housekeeping come to clean the room, and even then there was no sense of urgency. The lack of empathy and responsiveness from the front desk was very disappointing and took away from what could have otherwise been a great stay.

We stayed at this hotel for three nights and found a roach in our room. While we understand that we are in Florida and guests are traveling in from all over the world, this was still very disturbing. We do not have roaches in our home, and it is not something we expect to encounter when we are paying to stay at a hotel. When we reported the issue to the front desk, the response was nonchalant, simply “OK,” with no apology or sense of concern. No one offered to change our room or address the situation proactively. I had to request that housekeeping come to clean the room, and even then there was no sense of urgency. The lack of empathy and responsiveness from the front desk was very disappointing and took away from what could have otherwise been a great stay.

Beautiful well maintained property! No free breakfast for the price per night

Fireworks during New Year celebrations

NOW, we cautious you to call these hotels, airlines, and even rental car services to book directly with them and totally refrain from using Expedia; they are just corporate vampires ready to suck on every pocket money you have and would not do anything to help you should a problem arrive on any service booked with them. Whatever few dollars you save using them will cost you excessive money to fat their pockets. Remember, they are not there for you but for them, you are just their money life line to suck on. And no one speak “English English” And their emails are AI generated, you know you are not dealing with a human; And every email they respond comes from a different AI person. Honestly, just stay way away from Expedia and similar platforms.

NOW, we cautious you to call these hotels, airlines, and even rental car services to book directly with them and totally refrain from using Expedia; they are just corporate vampires ready to suck on every pocket money you have and would not do anything to help you should a problem arrive on any service booked with them. Whatever few dollars you save using them will cost you excessive money to fat their pockets. Remember, they are not there for you but for them, you are just their money life line to suck on. And no one speak “English English” And their emails are AI generated, you know you are not dealing with a human; And every email they respond comes from a different AI person. Honestly, just stay way away from Expedia and similar platforms.

Rob,the masseuse, is the best deep tissue masseuse ever!

Rob,the masseuse, is the best deep tissue masseuse ever!

Food options on site

Perfect stay as always! They have everything you could ever want for a wonderful vacation!

Perfect stay as always! They have everything you could ever want for a wonderful vacation!

Outstanding service! We'll definitely come back!

Outstanding service! We'll definitely come back!

The pools were wonderful.

The pools were wonderful.

We love the Omni!

We love the Omni!

Diamond at check in was amazing she made our son feel very special on his birthday with zero notice… went above and beyond!!

Diamond at check in was amazing she made our son feel very special on his birthday with zero notice… went above and beyond!!

Staff were friendly Nothing

Excellent resort, a1 services

Excellent resort, a1 services

Pool at the Villas as clean & not crowded. (

Pool at the Villas as clean & not crowded. (

Amazing value for a 2/3 bedroom two bath Villa with kitchen and laundry was a perfect apartment!

Great hotel , very clean, good service

Great hotel , very clean, good service

Reserved a suite and got something else, took me 4hrs to get them to get us something closer to what we have reserved.

Reserved a suite and got something else, took me 4hrs to get them to get us something closer to what we have reserved.

Great service

Great service

Beautiful place

Beautiful place

👌

👌

The hospitality was great along with the staff which were very nice and friendly. GREAT hotel.

The hospitality was great along with the staff which were very nice and friendly. GREAT hotel.

Great staff and amenities

Great staff and amenities

This place is amazing. The staff is friendly and helpful. The rooms are spacious and comfortable. They have multiple pools and even golfing available.

This place is amazing. The staff is friendly and helpful. The rooms are spacious and comfortable. They have multiple pools and even golfing available.

Better options for restaurants.

Better options for restaurants.

There are a lot of extra fees and taxes added once you check in, your bill will be at least $50 more per night than your invoice shows…. they also hold $100/ night for incidentals. These charges add up so be prepared. The room was clean and the staff were friendly, otherwise I would give this place one star.

There are a lot of extra fees and taxes added once you check in, your bill will be at least $50 more per night than your invoice shows…. they also hold $100/ night for incidentals. These charges add up so be prepared. The room was clean and the staff were friendly, otherwise I would give this place one star.

The rooms are very large, front desk very pleasant and the grounds are immaculate!

The rooms are very large, front desk very pleasant and the grounds are immaculate!

I've stayed at this place twice and the first time we stayed at the Villas and was frustrated with how far we were from the main building and amenities. This time I specifically requested an east facing room so we would be at the main building. The hostess confirmed it was an east facing room and said we were in the West Wing. The room was north facing and was such a long inconvenient walk. I do want to come back, I love the pools are heated but I'm going to demand a room in the main building for convenience.

I've stayed at this place twice and the first time we stayed at the Villas and was frustrated with how far we were from the main building and amenities. This time I specifically requested an east facing room so we would be at the main building. The hostess confirmed it was an east facing room and said we were in the West Wing. The room was north facing and was such a long inconvenient walk. I do want to come back, I love the pools are heated but I'm going to demand a room in the main building for convenience.

Please be aware that Omni has become the poster child for corporate greed. It’s bad enough the resort fees are up to $43 per night but now they charge you $14.90 to RENT a towel at the pool area. That’s per towel, I was flabbergasted.

Please be aware that Omni has become the poster child for corporate greed. It’s bad enough the resort fees are up to $43 per night but now they charge you $14.90 to RENT a towel at the pool area. That’s per towel, I was flabbergasted.

Stayed for one night very relaxing did have to pay more at property thought FL had mandatory all in pricing.

Stayed for one night very relaxing did have to pay more at property thought FL had mandatory all in pricing.

Loads of space for the price, bit of a drive to the parks and annoying all the extra charges but still worth it

Loads of space for the price, bit of a drive to the parks and annoying all the extra charges but still worth it

We love your hotel and all the services and activities that are available. Our only concern is that your hotel and property are not walkable for someone who uses a cane or wheelchair. I had to use a wheelchair to go from our room to the elevator (3 corridors to get there) and to proceed out of the hotel.

We love your hotel and all the services and activities that are available. Our only concern is that your hotel and property are not walkable for someone who uses a cane or wheelchair. I had to use a wheelchair to go from our room to the elevator (3 corridors to get there) and to proceed out of the hotel.

great steakhouse.

great steakhouse.

All was great, but what ruined the experience was the extra wait for the shuttle to take us baxk n forth from the buildings....the shuttle system n3eds to be revised or just more staff.....the building are too far away for convinients daily walking to baxk n forth from main area...and when u aske for a shuttle its like a 12 to 15 min wait n have to ask the staff to call the diver several times...just an inconvenience that dampens the experience

All was great, but what ruined the experience was the extra wait for the shuttle to take us baxk n forth from the buildings....the shuttle system n3eds to be revised or just more staff.....the building are too far away for convinients daily walking to baxk n forth from main area...and when u aske for a shuttle its like a 12 to 15 min wait n have to ask the staff to call the diver several times...just an inconvenience that dampens the experience

Staff was far above the rest, answered questions and took care of me my entire stay.

Staff was far above the rest, answered questions and took care of me my entire stay.

Amazing time

Amazing time

Everything was perfect!

Everything was perfect!

Beautiful reaort

Beautiful reaort

Not 1 bad thing I can say. Was amazing 10/10 recommend

Not 1 bad thing I can say. Was amazing 10/10 recommend

Good

Good

Wonderful Resort!

Wonderful Resort!

VERY NICE

VERY NICE

Wish there were more restaurants. When there are conventions here, there are not enough places to dine

Wish there were more restaurants. When there are conventions here, there are not enough places to dine

Always a wonderful stay!

Always a wonderful stay!

Everything was amazing! I can't wait to go back in March!

Everything was amazing! I can't wait to go back in March!

Security and the view. The property has beautiful plants and is clean.

Security and the view. The property has beautiful plants and is clean.

Nice hotel with a great waterpark. I thought that the almost $40 a day to park, the hotel is basically in the middle of nowhere, was excessive.

Nice hotel with a great waterpark. I thought that the almost $40 a day to park, the hotel is basically in the middle of nowhere, was excessive.

My only criticisms of this hotel are the parking situation and the conference food. Our meals for the conference were optional and quite expensive ($50-$65), but the food quality was below average. With regards to parking, I planned to use the valet, but the entrance area had become so crowded that I knew it would be quite awhile before and attendant could help me, so I opted for self-parking, but overnight self-parking is also quite expensive.

My only criticisms of this hotel are the parking situation and the conference food. Our meals for the conference were optional and quite expensive ($50-$65), but the food quality was below average. With regards to parking, I planned to use the valet, but the entrance area had become so crowded that I knew it would be quite awhile before and attendant could help me, so I opted for self-parking, but overnight self-parking is also quite expensive.

The kids loved the wave pool, the lazy river was great. The property was very clean. Everything was great!

The kids loved the wave pool, the lazy river was great. The property was very clean. Everything was great!

Be more transparent and upfront disclosing resort fees

Be more transparent and upfront disclosing resort fees

The property is beautifully maintained and the staff was fantastic! It was our anniversary and they treated us very well!

The property is beautifully maintained and the staff was fantastic! It was our anniversary and they treated us very well!

The staff is very accommodating and friendly.

The staff is very accommodating and friendly.

Great amenities!

Great amenities!

Awesome

Awesome

Great location with plenty of food nearby or on site!!!

Great location with plenty of food nearby or on site!!!

Had a good 4 night stay but wanted to note that property sells pool passes to the general public via a 3rd party platform. The pool was packed with no chairs available. Many of the actual guests seemed seemed to be pretty inconvenienced.

Had a good 4 night stay but wanted to note that property sells pool passes to the general public via a 3rd party platform. The pool was packed with no chairs available. Many of the actual guests seemed seemed to be pretty inconvenienced.

Stay was so relaxing.

Stay was so relaxing.

Staff was very helpful!

Staff was very helpful!

The venue was ideal for the conference with great dining and entertainment.

The venue was ideal for the conference with great dining and entertainment.

We really enjoyed our staff. Service was top notch and met expectations.

We really enjoyed our staff. Service was top notch and met expectations.

Member since 2017 every year I go to this hotel . 10/10 u will not find a hotel a cleaner and nicer than this hotel.

Member since 2017 every year I go to this hotel . 10/10 u will not find a hotel a cleaner and nicer than this hotel.

Good!

Good!

It was rated a five star and I’m not believing that after this day. I felt like I was in a timeshare facility. When we got moved from our room after the kitchen flooded, they moved us right across the hall, but the smell was very musty. I don’t think I’ll go back.

It was rated a five star and I’m not believing that after this day. I felt like I was in a timeshare facility. When we got moved from our room after the kitchen flooded, they moved us right across the hall, but the smell was very musty. I don’t think I’ll go back.

Check in was a seamless and easy process. Staff was helpful and accommodating

Check in was a seamless and easy process. Staff was helpful and accommodating

Toilet leaked all over the floor. Kid’s dance party outside until 10 pm which was great during the early evening, but our daughter was so sad having to get to bed and hear the party on the ninth floor until 10 pm. Room was okay, but rundown in general. Water park was fantastic, but service at the pools is horrible. Over an hour to get a burger and drinks when with a cabana.

Toilet leaked all over the floor. Kid’s dance party outside until 10 pm which was great during the early evening, but our daughter was so sad having to get to bed and hear the party on the ninth floor until 10 pm. Room was okay, but rundown in general. Water park was fantastic, but service at the pools is horrible. Over an hour to get a burger and drinks when with a cabana.

Highly recommended!

Highly recommended!

I liked everything regarding the property both inside and out. I didn't like the room decor.

I liked everything regarding the property both inside and out. I didn't like the room decor.

This was the most beautiful, clean, luxurious experience I have had at a resort. Me and my family were very impressed with how beautiful & clean the property was. We loved the amenities it had to offer, the outdoor areas, and water slides. We literally enjoyed the resort so much we had no reason to leave except for exploring the area. We had not one single complaint. The staff were friendly. We will definitely stay again. This place is a gem that we want to keep a secret.

We love this resort and will continue to come over and over again

Great property for kids with multiple pool options

Wonderful, Elegant great amenities

Fantastic family resort! Absolutely zero complaints about anything! Will definitely come back!

Everything great exempt ice machine broken on our floor

Staff is great, great stay. Food on grounds is just too pricey

They have both feather pillows and poly fill pillows so make sure you request hat you want. They have beautiful pool choices including a lazy river. Many many conference rrooms. Some of the bathrooms by the conference were not cleaned and stocked in a timely fashion. The tap water tastes terrible. Thankfully they offer Aqua Panne and San P. Overall very good experience and I would recommend it.

Kids loved the water park and the spacious suites

There are many food option and every staff member was very kind

The pools for the kids and I like the hotel too

My family and I enjoyed our 2 night stay at the Omni. We live in Florida and plan a yearly getaway at an Orlando resort that must have a lazy river. The Omni is now our new favorite place. The pool and lazy river were just what we were looking for. It wasn't too crowded. The employees we interacted with were all friendly and helpful. We had a delicious breakfast buffet at Trevi's. We had lunch poolside from Crocs. We also picked up breakfast sandwiches and coffee from the Broadway Deli. I appreciated the variety of restaurants to choose from as well as the convenience of not having to leave the resort. Our room was spacious, the beds were comfy and the air condition was cold. We had a balcony and was able to see the Disney fireworks in the distance. Overall, I'd give our stay a 10 out of 10.

Good

Good

Definitely enjoyed pool, fire pit and coffee.

We have been going to the Omni for years. We absolutely love it. The staff are so friendly and accommodating. On this trip, my son turned 13 and they brought him a special desert to our room! Every single staff was truly so helpful, happy and friendly. I really loved the roasted beet and feta salad from the Italian restaurant. I have only two complaints. The first is that the restaurant by the pool has very limited hours and closes fairly early. When we go to the Omni, we spend 90% of our time on the property. We stay by the pool ALL day long. I wish the pool side restaurant had later hours. My biggest complaint has been present on our past 2 visits, June 2024 and July 2025. The mattresses are terribly uncomfortable. It was so bad on this last trip that I literally got less than 5 hours of sleep the first night and woke with shoulder pain each morning. The mattresses are lumpy and hard as a rock. The bed sheets were nice and comfortable though. Sadly, I’m not sure we will return until they’ve changed out some mattresses.

We loved the lazy river! Great resort, clean and fun!

The Omni in Champions Gate is perfect for families with children! One of our favorite spots!

There is so much to do for everyone there. We had a total of 4 adults and 3 under 3 in our group and everyone enjoyed themselves. There was a convention going on but with all the pools, it never felt too crowded. A HUGE shout out to Ethan for going above and beyond to make our stay extra special. He took the time to learn why we were vacationing and then added extra touches to make this experience even more special. We will always be Omni people now.

Had a great experience, the staff was extremely friendly, polite, and accommodating. the grounds were well maintained and there was something for everybody to do.

Stayed at the Lodges. Very quiet, clean and comfortable large rooms. Pool area was perfect.

For the price I paid...and the name, I expected a lot more. First, there are a lot of extra fees that were hidden in the fine print. Resort fee of $43 a day and parking fee of $38 a day...for uncovered parking....uhhhh okay. Making the cost more than I expected. I didn't even use the resort most of the time I was there. Out of the 7 days, we went to the pool 3 times for a total of 6 hours. The wave pool was broken. One day it was so crowded, there were no chairs to sit and relax, so I left and went to another resort that my friends were staying at (they only had a $10 resort fee and $10 parking...was also considered part of the Omi. Two thumbs down. The beds were NOT comfortable. I didn't sleep all week. Luckily I brought my own pillow. The water in the shower and bathroom SMELLED SO BAD! My daughter got sick from one of the restaurants. The drinks tasted FOU, maybe the ice from the SMELLY water...idk...but I paid $19 for adult beverages that were watered down and tasted disgusting. The service was not good. At check in they didn't tell me to use my key card for parking so I paid for parking twice. Restaurant service was not good either. The service took forever. Dinner one night took 2 hours because the server got a large party and forgot we existed. AND my daughter got sick from the food one day. This place has so much potential....but I was really disappointed.

Great location and excellent service

We love everything about the Omni! The staff is so friendly, it’s always clean, and the pool is fun for the whole family! And it’s a pet friendly hotel! We will be back again soon!

thank you

Our room was fine overall. I had to request hand soap, and there were stains on the floor, but these didn’t impact our stay. The free drink vouchers were a nice touch. The biggest issue was the pool area, which felt more like a waterpark than a resort. While a holiday weekend brings crowds, the atmosphere felt overwhelming. Requiring wristbands to access the pool — even though you need a room key to get in — felt excessive and impersonal. We wondered: does Omni now sell day passes? What used to feel exclusive and relaxing now felt overcrowded and hectic. The pool chair situation was frustrating. Even arriving early didn’t help, and our chairs were taken while we were swimming! A staff member told us to just take other chairs — even if there were personal belongings on them! — that advice didn’t sit right. We also struggled with dining. Trevis appeared fully booked online and didn’t answer calls. After a failed off-site attempt at dinner due to weather, we returned and were seated right away at Trevis. Food and service were great, but staff began loudly closing up while we were still eating. Makes sense why they didn’t answer our calls. We made the most of our stay, but won’t return for another holiday weekend.

Place is an absolute dream for families!

I have stayed at the Omni Championsgate many time. I have always been very impressed as to why I have gone back. This trip I was very disappointed. The room was over in the west wing of the hotel which was very far. I was pretty sure we were the only ones on that side of the hotel as we never encountered anyone while we were going to an from the pool and never shared an elevator with anyone which was odd. I did not like that specific room. Also the room had an empty wine bottle under the cabinet by the fridge which makes me wonder how clean it was. There was a large bag of garbage that stayed outside of our room the entire trip. I called and asked for a second chair for the balcony. I layer around 7:42 received a text message that said the room type did not have a second chair. I was ok with that but then at 9:51PM we got a loud knock on the door. It was someone with a second chair. I had three young children who were asleep. That was very unprofessional timing. The pool side service had to practically be flagged down with a flare just to get them to come over to us in the kiddie pool section. I just was not overall pleased this trip and like this is not my first time staying here. I will have to think twice the next booking.

To start off with the staff was very nice all of them and that’s a huge plus that can make a huge difference in your vacation. Now this is a small observation the hotel was freezing every floor every building. Next, the other observation would be that the pool area is becoming a little dated. It could use a refresh along with the pool chairs. I found myself seeing a ton of ants by the pool chair that I was laying on other than that, it was really great time like I said the staff was very kind very friendly every single person so we had a great time. Just a small adjustment to revamp. The Omni would be great. We love that hotel. We’ve been going there for over 15 years. Thank you for having us.

All good

What a gorgeous resort! My son and I had the best vacation.

Nice resort style

We loved our room and all the pools.

Great place for weekend get away with spouse.

Pool Facilities - Very Good Pool Activities - Very Good but way TOO crowded Self Parking - Poor - hard to find a spot and paying $38 plus all the fees to park only find an open spot on the backside of the convention hall Rooms - Very Good Property - Very Good

Everything was as expected.

Loved the Fireworks!! Best we have seen in a long time!

Great!

Everything was great

Food is pricey. At crocs we had 2 quesadillas, one nachos, 2 kids Mac’s and 4 lemonades and it was $140 including tip. Bring graham crackers and chocolate for smores cause your kids will want,& each smores kit is $10 at the deli on site. Self park is $38 per day, valet is $50 so plan on spending a lot. The grounds and facilities are exquisite and well kept. Now the reason I took one star away is because,we got off the elevator and walked the hallway to the rooms and the carpet hasn’t been vacuumed in a while, I even saw a medicine pill on the floor. I wasn’t going to touch it cause I didn’t know what it was but, I kicked it into a corner cause a kid could grab it or a pet. I got in the room and wanted to shower and saw HAIR on the wall… gross. So housekeeping is not great on the 7th floor rooms 724&725. The bottom of the shower curtain had that red mold on it. The next morning I slept in and had my do not disturb sign on the door but when I left the room at 11, housekeeping was already gone. I didn’t think much until I got a text message saying they say my do not disturb sign and to text them if I wanted housekeeping. I mean obviously I want housekeeping to clean not just see the sign at 11am and assume I don’t. 2 days have passed and as I checked out the hallway was even dirtier and the medicine pill was still there.

We celebrate our 15th anniversary ❤️, amazing time with all the staff and make us feel like family.

Great overall hotel, you don’t have to leave. A staycation favorite.

Great and fun environment

loved it, family friendly

Great resort. We had a lacrosse tournament and it was very convenient.

Beautiful property. Great for the whole family.

It was a nice peaceful micro get away to recharge our battereis.

Great stay. Great hotel. Great staff. Great experience.

So much fun. Great pools, loved the lazy river!

Very nice

We come every year for our son’s lacrosse tournament. The staff are excellent! The pools are so fun and well maintained. It’s truly one of our favorite places to stay!

Perfect place for s short but wonderfully relaxing getaway!

Already gave my review. Atop asking

Will definitely come back!

Good property. Nothing exceptional and the property is a bit aging, but excellent location and perfect place for a congress or an event involving several people.

Nice property, kind staff

Overall great experience.

Great service clean

This was the second time staying here and the kids loved it.

The entire stay was a wonderful and positive experience from beginning to end. The check in was great, fast and welcoming. The room was clean and had everything we needed. We had a quiet room and the pool bars were amazing. Every drink I ordered was perfectly made. The room service was top notch. Thank you for a wonderful time.

The amenities are great. The staff is friendly & the food is delicious.

Fun time. Beautiful place.

The people that work for you are amazing they really are the Heart

I love the pools and the food was wonderful.

Staff is very friendly. Rooms are very well kept

Liked that we didn’t need to leave the property

Beautiful resort loved everything about it. Friendly and helpfull staff. The only thing was the amount they charged for parking was unexpected.

It was fantastic!

Thank you, Omni Resorts for bringing back the best of old world hotel hospitality! Every employee was happy, courteous and helpful! Above and beyond exceptional! ROOM SERVICE! There are so many spectacular services that I cannot fit into one review! All I can say it was well worth it to stay at Omni Resorts in Orlando! Thank you!

Nice hotel ! Excellent for families

My kids loved the kiddies pool and the lazy river. Also, we loved staying at the Villas, lots of room.

Excellent place and completed

I've been coming here for years and loved the space and availability of the pools the best. This year the pools were very croweded. I couldnt get a lounge chair in any of the pools. There were people there that were clearly not a guest in the hotel. While everything else was great, my experience at the pool put a damper on everything. I hope you go back to the way it use to be. :( (jjq428@aol.com)

The bad - This time we stayed at the west wing, there are no ice machines on any floor, but they do give you the ice bucket for teasers I guess. The Valet phone service is a mess! I was getting all kinds of text messages, just not my car, even when they texted it’s ready… Also, the Valet is $50 per night, WOW! I hate to say this, but the Crocs by the pool is disgusting! Sat at the bar with my husband and everything is old, messy and even moldy! Come on, clean it up!!! Lastly, the resort offers wonderful water options with lots of pools, slides, lazy river, wave pool etc all is wonderful, but the landscaping in the water areas seems very neglected and forgotten, perhaps before renovation…

Very nice hotel for sure

Great place to relax and enjoy

We love the Omni-great resort and food!!

Amazing!

Love it

Pretty but overpriced.

The property is beautiful and well maintained. Every member of the staff I interacted with were very friendly and accommodating! Lots to do even if you don't leave the hotel.

Liked everything. Adult pool too shallow to swim. Self parking far away. Shuttle service to sports field appreciated.

Excellent resort, no need to leave property. Majority of staff outstanding. Parking options are pricey. Beautiful property.

Up all night from screaming drunk prom kids

Ni

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It is unbelievable that you have to pay for self parking. The whole place was under staffed and the staff they did have were overworked. The amount of money I spent in two days was way over the top for the quality of my experience.

We had a fantastic time. The resort is lovely and the staff is outstanding.

This property is one of the few properties in Orlando area where you can just go and relax for the weekend and not have to think about theme parks if you don't want to but if you do even though it's a little bit of an extra drive away from most of them, you go back to an oasis in the middle of the city where you can easily take a theme park day off and just hang out at the resort and have a vacation within your vacation. But it definitely stands out for being one of the few properties in the area that easily works as a standalone vacation destination. This is a great place to take a quick getaway alone with the wife if you can do that or with the whole family for 2 days spend a whole day and a half lounging at a pool and come home refreshed! Excellent property, great service, rooms could use s tiny bit of updating or at least switch out some of the old furniture with acreage, but other than little details, it is spotless and feels like you get value for your money.

I think it was overpriced based on the appearance of the rooms.

Beautiful and fun resort

Nice place. Not too many little kids.

We had an issue with the room but the front desk agent Lanaja went out of her way to make it right. Our experience turned out fantastic!

We had a beautiful week of weather during our stay and enjoyed every minute we could in the lovely pools. There were always clean towels, good beverages and lots of tasty food options on site. We also enjoyed the easy walk into “town”. Our room was very clean and we loved the cozy, king-sized bed pillows (hard to find in hotels anymore!) All in all, we had a fantastic stay and I would love to return.

No complaints

Dining in any one of the restaurants was great, the only complaintI have was there was too much food .

Nice pool

We cone here every year. We live it.

Amazing resort! So much for everyone to do! Wave pools, lazy river, adults pool, water slide, basketball, pickleball, tennis. top golf, mini golf, regular golf! Awesome place!

Best hotel and resort i have ever stayed at!! Andrew the front desk manager is the best manager i have ever met helped us out so much with our stay and made us feel right at home! The workers at crocs were the highlight of my trip funniest kindest people who assist you any way possible you need. This respect is a home away from home. We were suppose to leave days before n we booked 5 extra days with this place

Great rooms and great service

Great resort! Super affordable rooms! Friendly staff and very accommodating! We have stayed here many times. Dining is fairly priced for a golf resort. Plenty of space by the pools and lots of tubes available. Love the activities available outdoors for kids like the basketball court, mini golf etc. A couple of areas for improvement would be softer beds because they are a bit too firm and uncomfortable (I don't remember having this issue in the past). The lighting in the bathroom is awful and too dim. Better working AC in the rooms because we had to drop ours to 60 overnight to stay cool enough and that wasn't even enough. I should have let the front desk know about that but we didn't and just dealt with it for 3 nights. Lastly, my kids were really bummed the basketball hoop in the pool was removed. These are minor issues. Overall, we had a wonderful experience and will be back again and again like usual 😀

Great option for the family.

The bartenders in the pool area are responsible for guests coming back!

Awesome place

Charging people $40 a night to park a vehicle is absolutely crazy.

This property doesn’t miss a beat. Everything you need in one place. Beautiful grounds and excellent views. Restaurants are very good

Great property, great amenities, good food onsite and near a lot of restaurants and a grocery store.

Everything is great here. The only thing bad was the shuttle around the restore. It’s too long of a wait for it to come. Other then that everything was great here.

Here for work and family came with. Beautiful resort, had a great time. Front desk staff were amazing and the food was delicious. Will definitely be back!

We stayed in the Villas. Our check in time was 4 pm. We arrived around 5 pm and our villa was not ready for us. We did not get to our room until around 6 pm. The grounds are very nice but the room /villa is not great. The couch was dirty. The washer and dryer did not work well. The showers door leaked everywhere. The place was not cleaned well. Cobwebs in the windows, Body hair in showers, Body hair around the toilet. I really expected better from this hotel.

Really nice resort in a good area

Feels like nickel and diming you the whole time. Our rooms were in the sunset lodge so we weee. It directly connected to main building. We ordered breakfast room service and it came like Uber Eats. Didn’t feel like an Omni service. Ordered a bottle of champagne to the room, was delivered no ice, just in paper bag and we went got ice and found the ice bucket I. The room. For $104 dollars they could have brought it cold and ready to drink.

Very relaxed environment and nice views

Excellent experience! The staff was amazing

Fantastic and friendly staff! Great amenities.

Room wasn’t what I asked for. They stated they didn’t get the message, and didn’t try to fix it either.

The breakfast buffet was amazing. Pool area clean and something for everyone in the family. We have a 4,8,10,and 12 year old. Pool service food was also good. I love how they have a weighted blanket in the room.

Great service, clean room

The front desk persons are really great

Marcella helped me with an issue. I was really appreciative of her help.

My room was grimey. The rug was dirty. I wouldn't let my kids walk around after they showered.

It took 30 min to check in, very frustrating for a high end hotel. The valet had my car in front for 2 hrs, that’s how busy and understaffed they were. The shuttle to take us to the villa never arrived so I ended up taking my car. The room was nice.

Very friendly, accommodating and very clean

- Bathrooms have curtains, not glass. The rooms are a little dated, but still nice. No bathroom fan switch. Surprised it was built in 2004, it feels older. - The hotel gets VERY full on the weekends. A million people checked in Friday. I needed to call the front desk for something, no one even answered. - Generally, the water in the Orlando area has a terrible taste. Always get bottled water. Not the hotel's fault but some resorts are better about filtering the water. - Some of the waiters are a bit too informal. After tasting the water and telling the waitress I wanted to switch to bottled water, she joked "No more dirt water" when she brought the bottle. Not an appetizing thing to hear at dinner. Was not a joke worth making I'd say. A waiter at the Japanese restaurant was also very new and disappeared for a long while. They also microwave the saki if you order it hot. A secret I wish I didn't learn. - Youth soccer teams checked in Friday night for a tournament. They should be careful about letting that happen, it turns the place into a rowdy playground. Kids all over the lobby. Some loudmouth kid was yelling off the balcony under me at midnight. Clearly someone else paid for his room with a fundraiser. People who earn their way to an upscale place don't act that way. So 4 out of 5 stars for me.

Pretty place but had mold growing in the bathroom vent.

Great

Great place to stay.

Wait time for the food, dinning took way TOO long. TV kept messing up. Front desk would take forever to answer ..

Excellent place to stay

I would highly recommend if you have children.

We got checked in early and enjoyed the amenities. Hotel was busy but service was quick. Rooms are nice and clean. Would recommend!

I Didn’t like staying in the villas. To far and we didn’t even water bottles in the room. The room was just okay and shower needs repair. Definitely not worth the price. Dinner at Zen was very good.

Front desk agent Amanda was unhelpful, her solution was to send me more toilet paper and a cleaning crew. Service came and then said no cleaning crew would come and I could use my travel wipes to clean the toilet. I did so but it was more than I could handle, especially when more was found all over the bath door. I then went to my suites front desk and the amazing Angel managed to move my room the front desk said they could not do. She went above and beyond sending me champagne and a cheese spread. Which was appreciated. But, while the toilet was clean there was still uncleaned urine all over the floor and walls. They also didn’t do room cleaning despite never opting out.

The self parking option is terirble

Great resort with nice accommodating staff. Crocs could use a few more servers the delays are a bit much.

They double charged us in the parking and never corrected the issue.

The quality of the food and service at the Trevis and Davis Club restaurants leaves a lot to be desired for a high-end hotel. Few breakfast options and long lines. Excellent service during check in. The hotel room are good but I won't return.

Great place

Room was supposed to be “premier” but was very average at best. Shower and sink water was cool or luke warm in the mornings. Definitely not worth the price they charge.

Perfect

There isnt a fan in the bathroom, which makes it hard when showering or when someone goes, #2. The room was spacious and there were 3 towel racks in the bathroom. :) We had a conference at the hotel and the entire staff was very friendly and efficient.

Clean, comfortable beds, courteous staff.

Love staying here!!

Also on the day of check out all the staff was coughing & not wearing mask.

Gorgeous propert7 with an impeccable staff! The Adult Pool has a sign that says “quiet enjoyment strictly enforced” and the hot tub is great too (p.s. Don’t miss the lazy river here…) seriously can’t wait to go back!

On a adoré la piscine, le petit dejeuner, par contre le diner (petite portion et beaucoup trop de sel)

Beds and pillows smelled musty

Great resort...it was not overcrowded...we really enjoyed it with the family...lots of pools to choose from...all pools were nicely heated. I would definitely come back!

We'll be back frequently. 10/10

It was wonderful!

One of the most unique "bars/ sports bar" huge big screen with movie theater seating along with great serves!

The perfect family friendly resort with tons of activities for everyone.

Only issue we had was we couldnt find our room..The property is so large and is spread out that if you dont get proper instructions on how to get the building your room is in you wont find it..