Extended Stay America Suites Washington DC Centreville Manas

Clean room, friendly staff, easy access to Dulles Intl Airport

The guy at the front desk was very nice. Khalil I believe was his name I just felt generally uncomfortable, which is not normal for me. I couldn't sleep due to a loud environment at 545am. Then couldn't go back to sleep from feeling like i needed to just get out of there.

The towels and wash rags were not clean. (Hair on the towels and stains on the washcloths. The tub was also dirty.

It was close to where i needed to be. The towels and wash rags were not clean. (Hair on the towels and stains on the washcloths. The tub was also dirty.

Exceptional

Had to get transferred to a room with full beds which was disappointing and the shower did look the greatest due to waterspots developing into stained/molded areas

Location was good. The bathroom was dirty and the “free breakfast” was granola bars.

Location was good. The bathroom was dirty and the “free breakfast” was granola bars.

Staff was friendly, water in shower never got hot, warm at best. Sink in bathroom very lose, good amount of towels. Breakfast grab and go…thought it would be a better breakfast. Some type of bugs around window and I told a person at the front desk and he couldn’t find bug spray but found window cleaner and sprayed and wiped around a little and killed a few. No ice machine. I was on the first floor and heard outside noise and the fridge was kinda loud. Thankfully I was still able to sleep. Won’t stay in an extended stay hotel again.

The staff were very kind and welcoming however, unfortunately, the hotel smelled of cigarettes and marijuana from the moment you walked into the elevator then onto the hallways. The room also had an odd smell to it, like it was humid, and the bathroom showerhead kept leaking the whole night even with the valve shut off. Countertops of the bathroom and kitchen weren’t clean either they were all sticky and stained with some brownish residue. There was also a lot of commotion throughout the day and fighting in one of the rooms nearby. It’s funny considering I was told my room was upgraded since the type I had originally booked was no longer available - it did not feel like much of an upgrade at all and I wonder what the standard room is like if this is an upgrade. Unfortunately the stay was not welcoming or safe and I won’t return, even though it is in a nice area, both the price and the aforementioned factors do not make it worth it.

Our room was clean and staff were friendly. Our bed was comfortable.

Staff was nice. They were a little confused with adding nights and knowing the difference between rooms all booked and system screwing people over. Floors were really dirty. My new white socks were black within 5 minutes. Would be nice if they had smart tv’s so people could stream whatever they want to sign into. And the main thing is I booked 2 nights and told them I wasn’t sure when I was leaving that I will probably need another night or two and they said not a problem. But then Thursday when I was suppose to extend it or check out I was told “sorry nothing I can do,the system updates itself and will only let you extend your stay if you book At least 4 more nights”. Company’s like this don’t care about screwing people over and it’s gross. I was there because of a family member being diagnosed with cancer and had my dog with me that had surgery a few days ago so he needs to rest and not move around. So instead of simply adding 2 more nights(which still equaled 4nights) I had to pack up and be out for 11 and sit outside with my dog and bags for 4-5 hours, find another hotel that wasn’t far away and took dogs then uber to new hotel with 3 bags and a 110lb dog. All while it was windy and rainy outside because we had no where else to go until after 3pm check-in.

Staff was nice. They were a little confused with adding nights and knowing the difference between rooms all booked and system screwing people over. Floors were really dirty. My new white socks were black within 5 minutes. Would be nice if they had smart tv’s so people could stream whatever they want to sign into. And the main thing is I booked 2 nights and told them I wasn’t sure when I was leaving that I will probably need another night or two and they said not a problem. But then Thursday when I was suppose to extend it or check out I was told “sorry nothing I can do,the system updates itself and will only let you extend your stay if you book At least 4 more nights”. Company’s like this don’t care about screwing people over and it’s gross. I was there because of a family member being diagnosed with cancer and had my dog with me that had surgery a few days ago so he needs to rest and not move around. So instead of simply adding 2 more nights(which still equaled 4nights) I had to pack up and be out for 11 and sit outside with my dog and bags for 4-5 hours, find another hotel that wasn’t far away and took dogs then uber to new hotel with 3 bags and a 110lb dog. All while it was windy and rainy outside because we had no where else to go until after 3pm check-in.

The staff was nice and respectful. The parking space was adequate. The hotel has outdated appliances that make loud noises, especially the refrigerator at night. The fridge was so loud that I thought there was construction going on nearby. The towels provided were ripped and torn. The breakfast was very limited, consisting of only a few energy bars, muffins, and coffee.

The staff was nice and respectful. The parking space was adequate. The hotel has outdated appliances that make loud noises, especially the refrigerator at night. The fridge was so loud that I thought there was construction going on nearby. The towels provided were ripped and torn. The breakfast was very limited, consisting of only a few energy bars, muffins, and coffee.

Very good place, good location, clean and quiet

Good

Just ok. Clean but shabby.

Good

The smoke

Room was susposed to be non smoking , it had a strong smell of smoke , and people where smoking in other rooms and it seeped into my room The smoke

Smelly room

Smelly room

The entire facility needs an upgrade / update. The lobby is dull. The needs to be some furniture for use while waiting. There was some trash in the elevator and hallway. Lisa at the frontdesk was helpful and accomodatng. Old, dated and general appearance of the lobby, hallways and rooms.

Wifi was not working

Wifi was not working

Rooms were clean. The lobby and could be less dingy.

The lobby and could be less dingy.

Very central and close to many good food options that are walkable. The lobby is not inviting at all and the lobby people are not very personable.

Very central and close to many good food options that are walkable. The lobby is not inviting at all and the lobby people are not very personable.

Very good

Too much weed smell so can not sleep at there because we just first day stay and next day check out there. We not stay all my trip day

Too much weed smell so can not sleep at there because we just first day stay and next day check out there. We not stay all my trip day

It is located in a convenient area near Old Centreville Crossing, Centreville Square II Shopping Center, and Routes 28 & 29. The hotel itself was clean and quiet. the front desk upgraded us to a spacious suite, and provided us with kitchenware.

Room was clean and newly renovated. Bed and pillows were comfortable. This is our go to location for traveling thru Dulles.

Room was clean and newly renovated. Bed and pillows were comfortable. This is our go to location for traveling thru Dulles.

I didn't like the lack of decoration in the lobby, it was not welcoming at all. And there was no one at the desk waiting for me when I got there. They came out after a minute or two The rooms were bare bones again, while the bedspreads look new and the TV look new. The actual shade had holes in it where it clearly been worn out over the years. The blow dryer in the bathroom had rust on the air vent where the air is pulled in. I noticed that because the caulking had worn out on the large windows, there was a cold draft coming into the room that was not well blocked by the shade when I closed it

This location was convenient to where I needed to be. I didn't like the lack of decoration in the lobby, it was not welcoming at all. And there was no one at the desk waiting for me when I got there. They came out after a minute or two The rooms were bare bones again, while the bedspreads look new and the TV look new. The actual shade had holes in it where it clearly been worn out over the years. The blow dryer in the bathroom had rust on the air vent where the air is pulled in. I noticed that because the caulking had worn out on the large windows, there was a cold draft coming into the room that was not well blocked by the shade when I closed it

Good

Close to shopping and my daughter’s house. I was able to have my dog with me. I could hear my neighbors across the hall. They were extremely loud. There was someone else’s hair in the tub and in my wash cloths they provided. It also smelled like cigarettes in the room I was given.

It was only 5 minutes from my daughter’s house and I could have my dog with me. I had no water pressure so I couldn’t take a proper shower.

Front reception was very rude. He doesn’t let my employee checked in even it has my employee name on the reservation. Didn’t even bother to refresh the screen.

The hotel did not change the bed sheets during my four-day stay. I also had to go to the front desk to request fresh towels, and it was often difficult to find staff at the counter. I am giving an extra star, however, because the staff I interacted with were friendly.

The hotel did not change the bed sheets during my four-day stay. I also had to go to the front desk to request fresh towels, and it was often difficult to find staff at the counter. I am giving an extra star, however, because the staff I interacted with were friendly.

Was disappointed no amitiés in room .no towels every time walk out of our room it smelled like weed as did the elevator .only one chair in room for 2 people.blow dryer wont go in holder as it turns on when u try to put it in.bed too hard. Put amitiés in room so customer shouldnt have to carry there up from lobby.

My room was infested with ants. The neighbors played loud music on a speaker until 1am every night.

I really enjoy the stay abd location next to McDonalds it made it more convenient N/A

I have never been charged an early check-in fee at any hotel I have stayed in. And I've stayed at this place about 4 yrs ago. I recall checking in early with no fee. And staff was very cynical and bit rude. Lucky for.me nothing was ready. Check-in: Was very basic. Was told about grab-n-go breakfast that was 1st come, 1st serve & when it's all gone they do not replenish. There is no pool, no gym and no ice machine. The rooms are a bit dated and very basic. The refrigerator was old and need a cleaning. Looked like it was 2nd hand, but worked. Too bad there was no ice maker i was not about to wait all night for ice. So, I got some when i went out for food. Not all the outlets worked which was strange because there were lamps plugged in. Outlets on the lamps didn't work either. Glad i brought my battery pack. Bathroom: Water pressed was okay. Everything worked. There was just "splash" stains on the walls. And being that they were dark & in the bathroom. I wasn't willing to investigate. In the end It was a bed in a room and I am glad it was just 1 night. It's not baf for a budget family hotel.

I have never been charged an early check-in fee at any hotel I have stayed in. And I've stayed at this place about 4 yrs ago. I recall checking in early with no fee. And staff was very cynical and bit rude. Lucky for.me nothing was ready. Check-in: Was very basic. Was told about grab-n-go breakfast that was 1st come, 1st serve & when it's all gone they do not replenish. There is no pool, no gym and no ice machine. The rooms are a bit dated and very basic. The refrigerator was old and need a cleaning. Looked like it was 2nd hand, but worked. Too bad there was no ice maker i was not about to wait all night for ice. So, I got some when i went out for food. Not all the outlets worked which was strange because there were lamps plugged in. Outlets on the lamps didn't work either. Glad i brought my battery pack. Bathroom: Water pressed was okay. Everything worked. There was just "splash" stains on the walls. And being that they were dark & in the bathroom. I wasn't willing to investigate. In the end It was a bed in a room and I am glad it was just 1 night. It's not baf for a budget family hotel.

Little things matter. No dishes or kitchen necessities unless you go pick them up. There are 3 different kitchen packages to choose from. It’s ridiculous. No complimentary dish soap and it didn’t have a sink plug. The shower head was nothing nice. By the 7th day my son had spilled salsa on the sheets so I took the bed linen down to get switched out. Only got one set of sheets back and the fitted sheet had a semen stained area that didn’t even look washed. It was an awful stay don’t waste your money especially

Little things matter. No dishes or kitchen necessities unless you go pick them up. There are 3 different kitchen packages to choose from. It’s ridiculous. No complimentary dish soap and it didn’t have a sink plug. The shower head was nothing nice. By the 7th day my son had spilled salsa on the sheets so I took the bed linen down to get switched out. Only got one set of sheets back and the fitted sheet had a semen stained area that didn’t even look washed. It was an awful stay don’t waste your money especially

No regular breakfast, but we knew that

There was no ice available on the property. There were no dishes or any kind of supplies in the room. You had to get those at the front desk very inconvenient when you come in late at night.

There was no ice available on the property. There were no dishes or any kind of supplies in the room. You had to get those at the front desk very inconvenient when you come in late at night.

Good

Good

Clean room

Clean room

Convenient location to Dulles while avoiding the worst of DC traffic. The room was clean and comfortable. It would have been nice to have some kitchen basics in the room instead of having to ask for everything from the desk, including cups and silverware...the kitchen is completely bare. The blankets on the bed are thin and lacking, something warmer would be appreciated.

It’s really too much “BAD SMELL”

It’s really too much “BAD SMELL”

When I entered the extended stay establishment’s lobby it was quiet, clean, and tidy. The front desk attendant, Lisa, was ready to assist me. She provided me with my door key card, tips for connecting to their internet, continental breakfast in the lobby area from 6:00AM-9:00AM, and informed me of the check-out time at 11:00AM. Lisa was pleasant to speak to and offered her condolences since I was staying to attend my mom’s burial. Then, I entered my non-smoking, room and it smelled clean and the large window in the room offered ample natural light. The bed was made nicely and had a desk, office chair, and another chair by the window. There was an iron and ironing board, which I needed to use. The shower’s water temperature was excellent. I enjoyed my showers. They provided clean towels, hand towels, wash cloths, blow dryer, travel-size soap and shampoo. I slept well each night and the television was easy to use, which provided on-screen instructions for me to follow with the remote control. I did come down for the breakfast after my first night and had some oatmeal and hot tea. They had packaged muffins also. Other guests were around but everyone did their own thing, kept to themselves. There was no noisy guests I encountered. It was a nice option for my 2-night stay and I had everything I needed in my room. I would recommend it to anyone who wants a clean place to stay in the Centreville area.

When I entered the extended stay establishment’s lobby it was quiet, clean, and tidy. The front desk attendant, Lisa, was ready to assist me. She provided me with my door key card, tips for connecting to their internet, continental breakfast in the lobby area from 6:00AM-9:00AM, and informed me of the check-out time at 11:00AM. Lisa was pleasant to speak to and offered her condolences since I was staying to attend my mom’s burial. Then, I entered my non-smoking, room and it smelled clean and the large window in the room offered ample natural light. The bed was made nicely and had a desk, office chair, and another chair by the window. There was an iron and ironing board, which I needed to use. The shower’s water temperature was excellent. I enjoyed my showers. They provided clean towels, hand towels, wash cloths, blow dryer, travel-size soap and shampoo. I slept well each night and the television was easy to use, which provided on-screen instructions for me to follow with the remote control. I did come down for the breakfast after my first night and had some oatmeal and hot tea. They had packaged muffins also. Other guests were around but everyone did their own thing, kept to themselves. There was no noisy guests I encountered. It was a nice option for my 2-night stay and I had everything I needed in my room. I would recommend it to anyone who wants a clean place to stay in the Centreville area.

Location Checking in was a difficult

If you are a public sector employee, contractor, member of the military, or associated with law enforcement, I strongly recommend that you choose another location.

If you are a public sector employee, contractor, member of the military, or associated with law enforcement, I strongly recommend that you choose another location.

Lisa at the front desk was amazing! Huge help after some hiccups with the reservation and made the stay great! She’s the best

Lisa at the front desk was amazing! Huge help after some hiccups with the reservation and made the stay great! She’s the best

Clean room and courteous staff

Clean room and courteous staff

Great stay

Great stay

Staff Lisa and Kim where so helpful throughout my multiple stays here they ensure the process is quick and comfortable f

Front desk person was very friendly and helpful.

Front desk person was very friendly and helpful.

Everything was good! Which they had more breakfast options, but everything was great overall!

Everything was good! Which they had more breakfast options, but everything was great overall!

Location The towels were stained and the carbon monoxide detector started chirping at us in the middle of the night.

The room had a full sized fridge They failed to mention before our arrival that there was construction going on in the parking lot and we couldn’t park in half of it or else we would be towed. When asking the lady at the front desk what we should do since there was no parking she could only suggest we park on the street (all of that parking was full too. We ended up parking at the McDonald’s across the street and there were rats running around everywhere living in the bushes (may not be an issue with the hotel but they were only like 500 feet away so who’s to say the rats didn’t make their way into the hotel too). The room was mediocre, the bed was hard, a big crawled out of the clean folded bath towels, and the price was astronomical compared to the value we got. Our room also smelled like cigarette smoke and the bathroom was not very cleanly.

This hotel was ok

This hotel was ok

The room is disgusting, there is no other way to put it. I booked a room for one night because of a concert I am in town for. It’s currently 1am and I am debating if I want to drive my four hours back to NC now. The smell of the room is a stale and smell of smoke, and it’s irritating my allergies. There is mold on a lamp shade they decide to turn around to face the wall. There is gunk on the door locks you can tell they never clean, brown stains on the sink, and I wouldn’t dare step in that tub. I understand this isn’t a 4 star or 3 star hotel but cleanliness should be a standard. I asked for a double blanket just to place on top of the original blanket because I don’t feel comfortable here at all. Oh and to add there is limited parking due to construction and they want you to park on the street! Luckily, I was persistent and the night manager moved items in the parking lot so I didn’t have to park on the street after getting back late from a concert

The room is disgusting, there is no other way to put it. I booked a room for one night because of a concert I am in town for. It’s currently 1am and I am debating if I want to drive my four hours back to NC now. The smell of the room is a stale and smell of smoke, and it’s irritating my allergies. There is mold on a lamp shade they decide to turn around to face the wall. There is gunk on the door locks you can tell they never clean, brown stains on the sink, and I wouldn’t dare step in that tub. I understand this isn’t a 4 star or 3 star hotel but cleanliness should be a standard. I asked for a double blanket just to place on top of the original blanket because I don’t feel comfortable here at all. Oh and to add there is limited parking due to construction and they want you to park on the street! Luckily, I was persistent and the night manager moved items in the parking lot so I didn’t have to park on the street after getting back late from a concert

It has been my regular hotel for years and hope it continues. There appears to be issues with Internet affecting operation at the front desk during the night shift. I advise the franchise to seek a better Internet Service Provider out there.

It has been my regular hotel for years and hope it continues. There appears to be issues with Internet affecting operation at the front desk during the night shift. I advise the franchise to seek a better Internet Service Provider out there.

The room was simple but nice although no carpeting/area rugs on floor. Made for an interesting situation after walking with wet feet from a shower. Kitchenware is not in the room and available upon request at no cost but limited availability. For the cost it is in a safe location, hotel is staff is courteous enough and beds are comfortable.

The room was simple but nice although no carpeting/area rugs on floor. Made for an interesting situation after walking with wet feet from a shower. Kitchenware is not in the room and available upon request at no cost but limited availability. For the cost it is in a safe location, hotel is staff is courteous enough and beds are comfortable.

Decline

Decline

Nice place. My stay was last minute because of a cancelled flight, but it was good over all.

Nice place. My stay was last minute because of a cancelled flight, but it was good over all.

Sin conmemt

Sin conmemt

I sincerely appreciate the front desk staff whenever they can get me into a room early they don’t mind doing so.

I sincerely appreciate the front desk staff whenever they can get me into a room early they don’t mind doing so.

The room we stayed had constant noise.

The room we stayed had constant noise.

Bad smell, very hot water for the shower (I was almost burnt), Dirty area

Bad smell, very hot water for the shower (I was almost burnt), Dirty area

Sincerely appreciate the staff. I stay often. They have started to recognize me and accommodated an early check in. Thank you.

Sincerely appreciate the staff. I stay often. They have started to recognize me and accommodated an early check in. Thank you.

I had an issue with the window panels in my room—they were broken, and light from outside made it hard for me to sleep. I called the front desk to report it, hoping for some assistance. Instead of helping, the front desk staff raised his voice and dismissed my concern, saying “it’s dark now,” as if that solved the issue. I wasn’t trying to cause trouble—I simply wanted to let them know about a real problem in my room. His rude attitude made the situation worse. Very unprofessional and disappointing. I will not be staying here again. Terrible service. P.s. I stayed at a lot of different hotels, but this hotel is the first hotel where I had a bad experience with terrible service, and this is the first time I've written a review of the hotels. I never coming back for staying this hotel ever.

I had an issue with the window panels in my room—they were broken, and light from outside made it hard for me to sleep. I called the front desk to report it, hoping for some assistance. Instead of helping, the front desk staff raised his voice and dismissed my concern, saying “it’s dark now,” as if that solved the issue. I wasn’t trying to cause trouble—I simply wanted to let them know about a real problem in my room. His rude attitude made the situation worse. Very unprofessional and disappointing. I will not be staying here again. Terrible service. P.s. I stayed at a lot of different hotels, but this hotel is the first hotel where I had a bad experience with terrible service, and this is the first time I've written a review of the hotels. I never coming back for staying this hotel ever.

On the website says free breakfast when you go for breakfast is continental breakfast pay that much money and no breakfast not good but not stay there again

On the website says free breakfast when you go for breakfast is continental breakfast pay that much money and no breakfast not good but not stay there again

Front desk girl was very helpful and attentive.

Front desk girl was very helpful and attentive.

It was a very enjoyable, comfortable stay. The building isnt in the best condition, but the staff do their best to take care of guests.

It was a very enjoyable, comfortable stay. The building isnt in the best condition, but the staff do their best to take care of guests.

Used it many times. It is convenient.

Used it many times. It is convenient.

First room only had one queen bed- didn’t realize I had booked that small of a room and room had a strong odd odor. Front desk was helpful in providing a different room with 2 queens for an additional fee. Next room also had strange odor. Maybe from previous guests cooking in the room. Kitchen had nothing in it so maybe you had to ask for kitchen kit which might be standard practice but surprised me. Fridge and freezer were nice and very convenient. I’d say biggest issue is smelly rooms.

First room only had one queen bed- didn’t realize I had booked that small of a room and room had a strong odd odor. Front desk was helpful in providing a different room with 2 queens for an additional fee. Next room also had strange odor. Maybe from previous guests cooking in the room. Kitchen had nothing in it so maybe you had to ask for kitchen kit which might be standard practice but surprised me. Fridge and freezer were nice and very convenient. I’d say biggest issue is smelly rooms.

The young lady at the front desk is absolutely FABULOUS!!!!!! I wish i would've gotten her name so I can sing her praises as it should be done!

The young lady at the front desk is absolutely FABULOUS!!!!!! I wish i would've gotten her name so I can sing her praises as it should be done!

A+++

A+++

surprising not to have a coffee maker in the room,, it was something you had to request and then go to the front desk to pick up

surprising not to have a coffee maker in the room,, it was something you had to request and then go to the front desk to pick up

Excellent service. Provided the first floor room that was requested. Allowed for an early check-in. I stay here multiple times and appreciate their consideration.

Excellent service. Provided the first floor room that was requested. Allowed for an early check-in. I stay here multiple times and appreciate their consideration.

Does everything a hotel needs to do. Definitely a strong base of operations for the trip.

Does everything a hotel needs to do. Definitely a strong base of operations for the trip.

The fan at bathroom was so loud and the shower stream was so weak, I was not able to wash my hair.

The fan at bathroom was so loud and the shower stream was so weak, I was not able to wash my hair.

Great customer service

Great customer service

Nice and kind

Nice and kind

Stove was no clean with burnt food on the side. There was also no hand soap in the bathroom

Stove was no clean with burnt food on the side. There was also no hand soap in the bathroom

The gentleman at the front desk was so friendly and accommodating. I believe his name was Khalid.

The gentleman at the front desk was so friendly and accommodating. I believe his name was Khalid.

It was good

It was good

The room was very clean, however it’s 2025 and the room didn’t seem upgraded at all, very basic. The TV was small, no ice machine in the building, the breakfast was a nutrigrain bar or pre-packaged muffin.

The room was very clean, however it’s 2025 and the room didn’t seem upgraded at all, very basic. The TV was small, no ice machine in the building, the breakfast was a nutrigrain bar or pre-packaged muffin.

Stay was great

Stay was great

Worst hotel ever by service and cleanliness and safety

Worst hotel ever by service and cleanliness and safety

Nice front desk people.

Nice front desk people.

Lady at front desk is very nice , rooms are very clean and spacious , rooms doesn't look old.

Lady at front desk is very nice , rooms are very clean and spacious , rooms doesn't look old.

Enjoyed my mini getaway.

Enjoyed my mini getaway.

The staff are friendly and helpful

The staff are friendly and helpful

I did not stay because of snow storm. So I asked Expedia to cancel or move to another say but I did not get the response yet.

I did not stay because of snow storm. So I asked Expedia to cancel or move to another say but I did not get the response yet.

Staff were very friendly and considerate, often going out of their way to accommodate my needs.

Staff were very friendly and considerate, often going out of their way to accommodate my needs.

Clean very clean

Clean very clean

Wow wish could g8ve more then 5 star

Wow wish could g8ve more then 5 star

Xxx

Xxx

Just good

Just good

Love the service

Love the service

The hotel was not clean the bed had hair in it. The floor had something sticky on it. The sink was dirty and the shower pressure was terrible and all the only thing that was good about the trip was the service. The front desk service was very accommodating.

The hotel was not clean the bed had hair in it. The floor had something sticky on it. The sink was dirty and the shower pressure was terrible and all the only thing that was good about the trip was the service. The front desk service was very accommodating.

Great comfortable

Great comfortable

It looked awful, but did not come off with regular wiping. It definitely did not make a good impression but I arrived in the evening & basically overlooked it as it was stained into the counter/sink. The sheets on the bed also had a few small stain marks! But I did not have the energy to complain and no one was .at the front desk when I left. For those two reasons I would not recommend this hotel. However, the price was right and I used it for one short night! The other parts of the room were clean.

It looked awful, but did not come off with regular wiping. It definitely did not make a good impression but I arrived in the evening & basically overlooked it as it was stained into the counter/sink. The sheets on the bed also had a few small stain marks! But I did not have the energy to complain and no one was .at the front desk when I left. For those two reasons I would not recommend this hotel. However, the price was right and I used it for one short night! The other parts of the room were clean.

Close to family

Close to family

Not bad lovely customers service and clean

Not bad lovely customers service and clean

Overall it is good.

Overall it is good.

Good

Good

This was a stay out of necessity due to the inclement weather. The overall atmosphere felt like a motel. Cheap furniture old kitchen right across from the bathroom to me that’s kinda of nasty. It’s was blind hair in the bed which I would’ve thought it was mine but I’m a black bald man with black hair so nope wasn’t mine. That was really nasty but the very hot shower made me feel better. And I didn’t have the energy to complain I just needed a nights sleep

This was a stay out of necessity due to the inclement weather. The overall atmosphere felt like a motel. Cheap furniture old kitchen right across from the bathroom to me that’s kinda of nasty. It’s was blind hair in the bed which I would’ve thought it was mine but I’m a black bald man with black hair so nope wasn’t mine. That was really nasty but the very hot shower made me feel better. And I didn’t have the energy to complain I just needed a nights sleep

Nice location and friendly staff

Nice location and friendly staff

Great place

Great place

Why have a no-smoking policy if it is not enforced? Why threaten a customer with a fine of several hundred dollars for smoking a cigarette if many other visitors are smoking marijuana with abandon? That odor is in the halls, it is in the linens, it is in the rooms. It is inexcusable that the management either does not notice the pervasive odor or that the management is unable to address the situation.

Why have a no-smoking policy if it is not enforced? Why threaten a customer with a fine of several hundred dollars for smoking a cigarette if many other visitors are smoking marijuana with abandon? That odor is in the halls, it is in the linens, it is in the rooms. It is inexcusable that the management either does not notice the pervasive odor or that the management is unable to address the situation.

Warm quiet safe location. A bit rowdy on New Years Eve but its typical. Easy transit options w Park& Ride close by

Warm quiet safe location. A bit rowdy on New Years Eve but its typical. Easy transit options w Park& Ride close by

It was dirty and small coachroach babies were there and there was a smell of weed outside the rooms. Receptionist was terrible too

It was dirty and small coachroach babies were there and there was a smell of weed outside the rooms. Receptionist was terrible too

The hotel is nice and clean.

The hotel is nice and clean.

there is no breakfast as advised. Not even milk for the coffee.

there is no breakfast as advised. Not even milk for the coffee.

The facilities were decent but located at an interior point with limited transportation options

The facilities were decent but located at an interior point with limited transportation options

The equipments is pretty old and it makes a noise like fridge

The equipments is pretty old and it makes a noise like fridge

The staff was welcoming and nice.

The staff was welcoming and nice.

Very reasonable and recommended place just to get away from routine

Very reasonable and recommended place just to get away from routine

Overall every time I go there for relaxation is a lovely place.

Overall every time I go there for relaxation is a lovely place.

Clean

Clean

There was no breakfast option. It was just oatmeal and bars.

There was no breakfast option. It was just oatmeal and bars.

Thanks to Kim and Lisa I had the best stay

Thanks to Kim and Lisa I had the best stay

Here for one night only. The property is clean and well maintained.

Here for one night only. The property is clean and well maintained.

Excellent location

Excellent location

Very good

Very good

Nice and clean place

Nice and clean place

Easy peasy. We got a room right off the lobby and just stayed overnight. The bed was uncomfortable, but everything was great!

Easy peasy. We got a room right off the lobby and just stayed overnight. The bed was uncomfortable, but everything was great!

Comfortable and easy to get to. Breakfast was a bit basic but there are fast food outlets nearby

Comfortable and easy to get to. Breakfast was a bit basic but there are fast food outlets nearby

Break fast need improvement

Break fast need improvement

Excellent staff

Excellent staff

Great location

Great location

It was very quiet.

It was very quiet.

Wonderful customer service and clean room.

Wonderful customer service and clean room.

well, I knew the property was a bit dated. There still was no reason for dog feces outside the front and some of the owners really didn’t care one way the other that was a normal thing how they do things there. I wouldn’t recommend this property to a family, as it may be a little disconcerting for children to see and the noise level from the main road for an extended period on the side that I was on of the building gets to be a bit too much as the EMS units ran constantly. So it’s OK place if you were single guy, but not a single female staying

well, I knew the property was a bit dated. There still was no reason for dog feces outside the front and some of the owners really didn’t care one way the other that was a normal thing how they do things there. I wouldn’t recommend this property to a family, as it may be a little disconcerting for children to see and the noise level from the main road for an extended period on the side that I was on of the building gets to be a bit too much as the EMS units ran constantly. So it’s OK place if you were single guy, but not a single female staying

The front desk lady was nice. That’s the only positive I can say.

The front desk lady was nice. That’s the only positive I can say.

I was very happy staying at this property. It was very clean and adequate for my needs and at a price I thought was very reasonable for the area. I would recommend.

No issues. Affordable.

"Non-smoking" but whole 3rd floor smelled like smoke.

Hotel was clean but a little older and run-down.

Small beds, limited grab-go breakfast.

I just went for one night because I was going to a concert in the area. Thanks.

These extended stay properties always seen to be very beat up, and this one was no exception. Lobby area quite worn. Interesting clientele coming and going. Room was mostly clean, shower had mold. Kitchen had zero utensils. Can get them for a fee. Would not stay here again.

It was acceptable - we just needed a pet-friendly place to stay for one night. Wouldn't do more than one night but it was worth the $83. They advertise pet-friendly but don't tell you until you get there that there is another $25 fee. Again - acceptable. Facility was a bit rough looking wear and tear wise. No ice machine? Really?

there were roaches in my room

This was a nice place .. however I tried to extend my stay one more night . I went online to book it . Accidentally booked it 2 weeks away instead of for the night I needed ( same day) . I called one min after explained that it never asked me to pick a date it just booked it . They would not cancel or change reservation so I’m stuck with a room I don’t need 2 weeks from now . That’s not good customer service if you ask me .

Safe

Very dirty facility. Smells like dog urine and marijuana . Towels dirty with stains and hair. Do not recommend at all. Door lock was unsecure.

Good enough

The Hallway is smoking Zone all Over which is No Smoking sign everywhere..Not properly Followed or not told with the Guest of the hotel…

This hotel reeked of cigarettes from top to bottom, despite no smoking signs everywhere. My linens and bed looked clean, but one of my fresh towels had something nasty stuck on it. The curtains had some drips of dried blood, ketchup or ... Something. Walls and furniture were dirty. Water stains everywhere. The carpets in all the hotel halls were filthy and laden with little bits of trash. Nasty old food splashes dried onto the door of my bathroom. Overall very uncomfortable. And the air in my room was so dense with cigarette stench that my sinuses swelled and I developed a cough during the night. Despite the signs, the guests who roll through here do not take the no smoking policy seriously. The staff was nice and totally understanding of me wanting to leave early. Sadly the manager didn't refund me for my cancellation of the last night. It's a convenient location but this place needs a serious refresh and some deep cleaning. Very disappointing.

D

Everything was in order and as advertised. I was in town for a concert. I will stay here again, thanks.

Thank you for all the times you are very accommodating. I appreciate it.

Friendly staff, would be nice to have coffee and or continental Breakfast Available. No ice machines either.

Clean

Tanisha was awesome. Very accommodating,pleasant and kind. Very friendly. She was so pleasant.

Breakfast is getting meeker with just granola bars. Older facility but it is clean with friendly staff.

It was ok for the price

The doors and carpets needed cleaning.

Check in was easy smoothly done by Mr Khalid was very nice room was clean and bathroom great

Suitable for my travel needs. It was closed to the places and friends I needed to visit. I've stayed at this hotel two ir three times, and intend to use it as often as rooms are available,

It was nice with the kitchen/fridge and stove.

We were just passing thru and needed a place to sleep. Def not for an extended stay.

The staff was great. There is free parking and it did have a laundry room. Those were the only good things I could say. However, the property itself was outdated, unclean and very disappointing. It says free breakfast but its not even a continental breakfast. More coffee and bagged muffins. I started to leave and go to another hotel but I had already pre-paid for 2 days. So, i sucked it up. I am suprised it was an Extended Stay. I wont be going back.

Convenient parking. Previously, I stayed before and after a long trip overseas. I have no regrets. Besides, the price was right, thanks to Hotels.com.

Biggest complaint: smoke from people smoking in adjacent comes through the duct into other rooms. 130 am people were very inconsiderate of other guests with noise and smoking. People smoking in lobby. Supposed to be a smoke free facility. I was unable to get a receipt for the charges to my credit card. Continental breakfast is a joke. Could not even get a cup of coffee. Small children left unattended in parking area, creating a big safety concerne.

Staff were very friendly and helpful

No amenities whatsoever - not even a soda machine. Depressingly ugly. Mattress was the cheapest they could find.

Bathroom is very stinky.

Great Value at affordable rates.

I love to be close to Macdonald’s.

Everything was good!