Courtyard by Marriott Columbia Cayce

Can't go wrong here.

Cleanliness and the staff customer service There was nothing I didn't like

Very nice and clean, super friendly staff!

Superb

The pool was too small I didn’t like that the shower door didn’t close

Pleasant

Good place for a one night stay

Clean room and comfortable bed

The hotel is NASTY. BED BUGS!!!!The people working the front desk are really rude! EVERYTHING

Ok

Exceptional

Breakfast was cooked to order and arrived in timely way, but it was expensive and not very convenient. And the selection was limited

Great stay but AC unit loud.

Heard water rushing through plumbing all night. Very thin walls, could hear every word from room next door. Shower has no door or enclosure so bathroom floor flooded with every shower. Room was clean.

Great hotel, friendly staff, clean. $ 191,21 for a night and IT DOES NOT INCLUDE BREAKFAST??? To put this into perspective, with the minimum wage in South Carolina being $7.25 an hour, a worker (probably the hotel workers) would need to work over 26+ hours (over 3 days) just to afford one night here, and that’s without even covering the additional cost of breakfast. That doesn’t feel reasonable.

Great hotel, friendly staff, clean. $ 191,21 for a night and IT DOES NOT INCLUDE BREAKFAST??? To put this into perspective, with the minimum wage in South Carolina being $7.25 an hour, a worker (probably the hotel workers) would need to work over 26+ hours (over 3 days) just to afford one night here, and that’s without even covering the additional cost of breakfast. That doesn’t feel reasonable.

Clean room - clean property overall

Superb

Outstanding! Staff was very friendly. Facilities and rooms were spotless. Clientele are quiet and respectful. Put this one in my short list for the area.

The staff was amazing! So friendly!!

For the price that you have to pay, the breakfast should have been free.

The hotel was great and the check in staff was fine. Bar/restaurant staff not welcoming.

The staff was kind and helpful. The room was pretty comfortable. The lobby was pleasant for sitting in the evening. The shower wasn't clean enough and the rug felt un vacuumed. The water pressure in the shower was extremely low. All together, The hotel was nice but the price I've paid for 2 night was too high for the room I've stayed in.

The room was pretty comfortable. The lobby was pleasant for sitting in the evening. The shower wasn't clean enough and the rug felt un vacuumed. The water pressure in the shower was extremely low. All together, The hotel was nice but the price I've paid for 2 night was too high for the room I've stayed in.

The hotel is NASTY. BED BUGS!!!!The people working the front desk are really rude! EVERYTHING

Had everything we needed. Everything worked fine. Plenty of parking.

Exceptional

A great place for the money. A great place to rest on a trip.

The room was great.

The only thing I can say there is absolutely nothing within 5 miles of the hotel

Very good

The front desk staff for check-in and check-out were great--professional, quick, and courteous. But during the two-night stay, housekeeping didn't show up once. The room was on the third floor and the stomping from the room above was loud. The staff during breakfast were average but the evening staff was rude. Apparently, they hate their jobs.

The bistro seemed great but opened too late for us to enjoy it. We did enjoy the around th clock Starbucks coffee.

The kitchen was closed for breakfast the day I was leaving. Other than that, everything was very nice.

Most everything They charged me $75 for my service dog.

Most everything They charged me $75 for my service dog.

Location and we have stayed before with excellent results. The front desk staff was very quick and not very personable. Did not seem to have empathy about things and every answer was a very quick yes and no. Also, the restaurant staff did not show up in time to open up the bistro/restaurant for my wife and I to be able to get breakfast before we had to leave. And I paid for breakfast on my initial charge and we did not get to use that.

Location and we have stayed before with excellent results. The front desk staff was very quick and not very personable. Did not seem to have empathy about things and every answer was a very quick yes and no. Also, the restaurant staff did not show up in time to open up the bistro/restaurant for my wife and I to be able to get breakfast before we had to leave. And I paid for breakfast on my initial charge and we did not get to use that.

I was unable to make it due to getting into a car accident. I was still charged for the room $159. I called to see if I could get a refund and left a message for the manager and never got a call back. I normally book here for a getaway and I don’t know if I will again now.

3 days in a row house keeping did not clean room. Even after having to pick up clean towels daily at front desk. I was asked to bring my dirty towels down as well.

Entire facility could use a deep cleaning.

Clean room, great location!

Incredibly noisy hvac and plumbing from the floor above. Showerhead was awful

Incredibly noisy hvac and plumbing from the floor above. Showerhead was awful

Great clean hotel

Great

Very clean, very comfortable

The staff was GREAT

Location. Breakfast at Bistro.

Staff was courteous and room was clean

Room was clean, comfortable, quiet. Perfect for a one night stay before continuing our extended journey south.

Clean room

The staff was exceptional, from the check in desk, to the manager, to the bistro. Courteous, friendly, and very helpful. They called a restaurant for us to check on availability, since it was New Year's Eve. I call that above and beyond.

Very clean. Easy Checkin/check out. Great breakfast options.

Rooms were clean and the staff was friendly. Breafast is not worth the extra money. Lots of better options around the hotel.

First time at this hotel. The room was clean and cute. My only problem is wh

Mattress was heavily worn to the point where it was not comfortable in the least. I didn't sleep hardly at all. Facility was clean and well maintained. Outdoor fire pit was non functional and covered with a tarp- would have been nice to use it during our chilly stay. Breakfast is available at the bar for additional cost. Prices where very expensive for what you know is not restaurant quality food.

Room was very comfortable. Front desk staff very friendly

staff was very pleasant. Cafe / Bistro was good and convenient. Easy parking on site.

Highly recommend!!!

Why am I spending close to 200 dollars for nothing, I have to pay extra for breakfast, this place sucks,

They check someone into my room at 4am while was sleeping

Quite place with small restraunt and bar

They charged more than I was quoted on Expedia

Hotel was clean and felt safe. Rooms were ok, newer decor. Needed to drive to get food. Still, was pretty close to USC.

Quiet

This was the perfect place to rest after a long day of driving. The room was very clean and comfortable. We would definitely stay again.

Kind staff, easy check in and out.

Folks at the check-in counter are kind and friendly

Na

Staff was great! Nice hotel and it was really nice to have the bistro option

Good place

Good stay, nice facilities and easy access to the highway

Every thing was perfect nice n clean staff was very friendly and helpful

Very nice facility with friendly staff. Beautiful room with very comfy bed. Great air conditioning!

Only one elevator working and cleaning took towels and did not leave any clean ones

Room was very nice, pool was green and small, access from parking to back of the hotel was awkward. Overall decent stay. No food close by.

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Huge rooms and baths. Very comfortable.

The people were friendly, but the room cleanliness was not to standard for a Marriott. Upon arrival to our room the bed just didn’t seem as crisp and put-together. It looked like a bad I’d make at home, not the tight sheets and cover of a normal hotel room bed. One of the pillowcases was put on inside out. There was no spare pillowcase for the sofa bed. The back of the bathroom door had stains on it, there was mildew around the bottom of the shower, and the lower shelf in the shower had come off, so they had just painted over it with a paint color that didn’t match the shower install. Since we didn’t arrive from our long travel day until close to midnight, we didn’t contact the front desk. I feel confident if we would have they would have made it right and given us a different room, but we were exhausted, AND I don’t expect to need to ask for a new room at a Marriott. I wouldn’t stay here again.

Overnight stay was great

Convenient and quiet

There was an exit door and an elevator not working. Otherwise it was fine.

The hotel is very nice, check in was fast and friendly.

Fine and clean

Affordable and clean close to airport. Room key pad broke and we had to change rooms. Pull out bed was difficult to open and was very uncomfortable. Pool was tiny and cold. But overall not a bad place. Just expected more from a long time Marriott fan.

Our stay was wonderful. Staff was very courteous and Restaurant service was also very good. Jojo was excellent very friendly and courteous.

Nice staff, clean rooms with excellent bed and pillows

The staff here is really what makes this gem shine. Would absolutely stay there again!

I enjoyed my stay and the staff was awesome!

Friendly staff. Truly dog friendly. Clean and up-dated

A shard of glass from a previously broken object was in the carpet, and I stepped on it, puncturing my foot and drawing blood! Had to wear a bandaid for a few days. At departure, the front desk was unmanned for a half hour and we waited for help getting into the room to pack up and get out; our key wouldn't work an hour prior to "Check-out time." Lobby couches were comfortable and it was quiet and pleasant there for gathering. Beer bottles available in the little store were helpful.

We understand that the property we stayed at is being renovated. But the staff is very unprofessional, and unaware of everything. We had a long drive the next day and tried to get some sleep, when two doors up from our room was talking banging on the wall all night. The room beside us was noisy though 5am. At 11:00 after trying to sleep I did call the front desk and ask them to check on the noisy rooms. We don’t think they did anything. We are paying customers too, and we’re not happy we anything about our stay. When I mentioned it to the front desk girl in the morning, and she said they have no control over any of the things I mentioned.

We are currently here and the lady at the check in desk was so sweet we will definitely be staying here again

Television difficult to operate. No instructions. Would definitely stay again.

Our stay was great and we definitely like that the hotel is pet friendly. The only issue we had was the bathroom faucet barely let water through and what little that did come out, it would spray all over.

Spacious, clean rooms. Convenient location!

Active remodeling at hotel property so it’s in a bit of disarray.

It’s dated. I think renovations have started on the fourth floor. Desperately need to do the whole place.

We stay twice a year on journey south and hone to Ohio. Great place.

I stay here at least once or twice a year while visiting family. Never disappoints!

Nice staff very sweet during the holidays

The room was adequate but it smelled and did not feel or look clean.

Found out at check in the restaurant was closed again, same problem at same property 10 days ago. No dining options anywhere nearby and is posted that they don’t allow delivery to the rooms so you’re forced to get back in the car and take another drive to find dinner. I at least ; will not return here again, no matter how convenient

Restaurant

The breakfast experience was notable for a rather hectic feeling and the woman in charge apologized for the wait explaining that they were “ short staffed”. The room was a little noisier than most other Marriotts we’ve stayed in; could hear conversations in the adjoining rooms, road noise , etc. Not the typical Bonvoy experience.

This was a very nice and clean hotel. I loved the convenience of Starbucks being downstairs!

If ever back in the Columbia SC area this will definitely be our choice of place to stay. It was secluded and quiet, yet close to everywhere we needed to get to. A great job by the staff, keep up the good work👍

Always a great place to stay. People are great and hotel is very nice and clean

Friendly staff and a short drive to great dining options in town

Excellent costumer services ,

2 busses of tennis players. Not a big deal but very loud above us. Too many ppl could not get breakfast. Water pressure in the shower was terrible.

Very clean, very quiet, and very comfortable at a good price.

Nice place in great location on the highway. Arrived late at night and sign was at desk saying be back soon. After 15 minutes staff person arrived to check me in.

Bathroom shower dirty and full of mold.

Not clean

Pretty hotel, great location, toilet didn’t work the first night and no maintenance person to help until next day.

Great stay!

Waited 15 minutes for a girl to come check us in (she was on a personal phone call and once she saw us, she stuttered and asked if we needed something). Bistro wasn’t open (7:20pm). Our TV didn’t work and our room was musty smelling. Went to the pool which is more like a large bathtub. Someone else who was trying there asked the same front desk girl to turn the fireplace on. She took over 20 minutes to come out and turn it on and by that time, the group was tired of waiting and went to their room. Tried to go to the bistro for the morning but they didn’t have fruit, so we left for 30 minutes then came back. Bistro closed again! 9:30 am. I would never recommend this place.

The hotel is great it looked clean and nice. However the front guest person at night was very rude.

The property is very well kept, and the rooms are clean. At the Bistro, the food is great, and the people working there are very courteous and great servers.

Location

TV gave us trouble. No volume the first night. Front desk sent someone to fix on the following day. Bathroom shower needed some repair/maintenance. Otherwise it was a pretty nice hotel.

Very nice hotel

Quick check in by friendly staff. They worked to meet all requests.

I just stayed a night with my puppy and it was perfect. The staff was so helpful as I came in with an arm full of stuff and an excited puppy. She checked me in and got me to the elevator quickly because we had been driving for 9hrs at that point. I didn’t hear a soul on my floor even though the parking lot was full so there had to be guests. The room was layer out nicely and roomy for us. The bed was so comfortable we went right to sleep.

Very nice facility. I like the reception area and connecting lounge and bistro areas.

Nice amentities , beautiful property, easy check in and nice staff :)

The stay was one of the nicest hotels I've stayed in in a long time. The ONLY complain was that there wasn't a free breakfast of any sort, but everything else waa excellent.....quiet, clean, comfortable!

It was very clean and nice. Staff was pleasant and professional. The beds however were not very comfortable. It was right off the exit and easy to find. Nice place for an overnight stay while traveling.

Consistently clean easy and friendly

Everything is good. They didn't have free breakfast.

We loved this hotel!!!! The staff was amazing and so helpful! I actually thought the hotel was brand new it was so clean but was told it is 7 years old. Very nice location! The bed were not comfortable which was the only complaint I have about the property.

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Not much to do or see surrounding the building.

All ok

Its best days are behind it. It did not feel clean. OK place to crash for the night but I would not make this home base for a vacation.

Enjoyed our stay!

Very clean, staff nice.

Downsides: we could not operate the tv remote - either we are dense, or they weren’t working. The mini fridge in the room is too small to be practical and barely kept our food chilled. There was no hand soap in the room and last, the glasses there were NOT clean. We would stay there again, overall for the money, it was a nice stay.

It is nice

Beautifully stylish and clean hotel! Very friendly and helpful front desk staff and Bistro staff. Manager very accommodating with check out time! King bed and sofa very comfortable. Pet friendly. Would definitely stay here again and recommend to those visiting the area!

STARBUCKS !!! Over priced coffee!!! Stayed in 5 hotels in 7 days. EVERYONE of them had complimentary coffee except this one.

Very impressed with the condition of the hotel. Room was perfect, hallways and common areas looked brand new. You can tell they continuously keep up with the property when so many other hotels just become beaten and tired. Start was friendly and very helpful. Will continue to use this hotel at every opportunity.

The desk clerk that checked us in was wonderful! She was so polite and helpful.

After a long drive was looking forward to a relaxing stay and kickback where I could unwind and partake in some television viewing. However, despite my efforts, the remote control failed to operate and I was unable to power off the television. Additionally, the cleaning of the room was conducted hastily, as evidenced by the dirty mirror and dusty appliances with visible marks.

need a place to overnight. This was perfect. Price was right, clean and comfortable. Easy in and out

Food and service was very good. Would return here again for sure!

The room had a strange smell and the bathroom had issues. Sink was clogged so didn’t drain properly and shower head didn’t want to work correctly when you tried to adjust it so we couldn’t take a shower. Only stayed for a night so it did it’s purpose.

My brother and I rented separate rooms. He found other peoples clothing in his room. When I told the manager about it, he felt threatened and told me the best he could do is change rooms. My room there was a constant knocking sound all night and the heating system whenever it kicked in was loud and would wake me up. I have taken pictures of the clothes and how we found them and I have also recorded the sound that I was hearing all night in my room. When I told the manager there, he seemed indifferent and didn’t care less. His last name is Bunch. Very disappointed in my stay expected more as a Bonvoy member.

Good place to stay.

We love s

Easy access from freeway and places to eat.

Finding a place to stay that has an on site restaurant and bar can be difficult when you are on the road. That being said, we booked this hotel. After being in the car on the road for 10 hours, we were looking forward to a bite to eat and a cocktail. We checked in at 7:45 pm and were told the restaurant was closed today. What??? There was nothing we could do so we ended up having a pizza delivered. Disappointing to say the least. And I paid a higher rate for this hotel over others because we specifically wanted a restaurant and a bar on site. I guess going forward I will have to call to confirm this fact rather than booking online. There was a new girl at the front desk. She and her helper were pleasant and gave us a list of restaurants that were nearby. None of them were in walking distance. When the pizza delivery came the poor guy had to use the stairs to the third floor because the elevator was not working. There is no complimentary coffee unless you use the small machine in the room. And although the kitchen was not open the night we arrived they were serving breakfast items for a fee in the morning. The room was nice, the bed and the pillows were comfortable, but I think there was a giant staying on the fourth floor above us because we heard every footstep he took.

Beautiful property! Rooms are clean and comfortable. Loved the coffee shop.

The place was clean.

Like the location. Very clean. The staff was very nice. The bathroom needed a vent and spiders all around the pool area and around the lounge area outside. But loved the clean room. The halls , elevator the lobby nice and clean also the floors. Will be staying again. 💕

Smooth check in. Staff is friendly and welcoming!

The hotel is wonderful. Clean and comfortable. The Bistro food was good. We did have an issue with plumbing not working properly. We were moved into another room very efficiently. The night manager on duty, Nyerika was extremely helpful making the change of rooms go smoothly.

Did not care for Starbucks in hotel. Had to purchase overpriced coffee and breakfast with no alternative choice near the hotel. Whatever happened to free continental breakfast?

Only one roll of toilet paper in bathroom

Liked ice machine

I've been staying here for years on my way from Virginia to Georgia to visit family every year. The staff are always super friendly, which I value greatly.

Front and bistro staff were great