MainStay Suites Extended Stay Hotel Casa Grande

The staff is always friendly and professional. We always stay here when we're in town.

Hotel and rooms were clean. We arrived at 8 pm and upon walking into the lobby there was a sign on the desk that stated “I have stepped away from the desk, I have the phone. Wait 5 minutes then call.” I did and this person on the phone was confused as to why I was calling. When I explained, I was here to check in she was standing outside and I passed her on the way in. In my opinion she should have said hello and welcome if she was an employee. She was not in a uniform or name tag to suggests she was an employee. When she did come in from outside after I did wait the 5 minutes she was very nice and did check us in.

Room had not been cleaned well at all

Parking was a little hard. Not a lot of spaces due to painting of the building. Staff very friendly and really helpful

Pull out couch very uncomfortable. The place needs upgrading badly. There are holes in the carpeting on the stairs. The staff was very friendly and helpful. Coffee was good.

We did not use the pool or kitchen. Would have loved a simple breakfast

No hand soap in the room, no hand weights in the weight room, no restroom facilities in the hotel except in the rooms inconvenient if one is in the coffe room or weight room or pool area, although rooms were very clean

No hand soap in the room, no hand weights in the weight room, no restroom facilities in the hotel except in the rooms inconvenient if one is in the coffe room or weight room or pool area, although rooms were very clean

The staff is great

The staff is great

There is no "pay at check in". They charged my card in the morning. I then paid full fee for 2 nights and then that night they charged me again. I had 3 transactions for the same stay in one day. NO BREAKFAST!!!! Will not stay here again.

There is no "pay at check in". They charged my card in the morning. I then paid full fee for 2 nights and then that night they charged me again. I had 3 transactions for the same stay in one day. NO BREAKFAST!!!! Will not stay here again.

Room was clean but hot water would be nice two day and no hot water that was no fun

Room was clean but hot water would be nice two day and no hot water that was no fun

I recently stayed at this hotel and initially had some issues with the linens, which was a bit disappointing. However, the way management handled the situation completely changed my impression. Upon checkout, the manager, Wendy, went above and beyond to make things right — she personally offered us $30 cash for breakfast and even allowed us to choose several snacks for our road trip as a thoughtful gesture. Her professionalism, kindness, and commitment to guest satisfaction truly stood out. Mistakes can happen anywhere, but it’s how they’re handled that matters most. Because of Wendy’s excellent service and willingness to ensure we left on a positive note, I’m happy to revise my review and say I would stay here again. Thank you, Wendy, for turning our experience around!

I recently stayed at this hotel and initially had some issues with the linens, which was a bit disappointing. However, the way management handled the situation completely changed my impression. Upon checkout, the manager, Wendy, went above and beyond to make things right — she personally offered us $30 cash for breakfast and even allowed us to choose several snacks for our road trip as a thoughtful gesture. Her professionalism, kindness, and commitment to guest satisfaction truly stood out. Mistakes can happen anywhere, but it’s how they’re handled that matters most. Because of Wendy’s excellent service and willingness to ensure we left on a positive note, I’m happy to revise my review and say I would stay here again. Thank you, Wendy, for turning our experience around!

The staff was very friendly and nice, both checking in and out. The room was clean, but sadly the entire facility is in need of remodeling. From the carpets, floors, furniture, tub, everything is very worn out. Although it was clean, everything looked in poor condition.

The staff was very friendly and nice, both checking in and out. The room was clean, but sadly the entire facility is in need of remodeling. From the carpets, floors, furniture, tub, everything is very worn out. Although it was clean, everything looked in poor condition.

Very clean room. Lots of shopping nearby. Handicap room was great.

Very clean room. Lots of shopping nearby. Handicap room was great.

Great front desk

Great front desk

Superb

Exceptional

Did not get a chance to attend breakfast but I've stay with main stay a while back and it's always been somewhere where I can somewhat feel like somewhat homie to me. Its better I've stay awhile back I believe there was no breakfast at that time nor was there a fitness center so that awesome

Did not get a chance to attend breakfast but I've stay with main stay a while back and it's always been somewhere where I can somewhat feel like somewhat homie to me. Its better I've stay awhile back I believe there was no breakfast at that time nor was there a fitness center so that awesome

Superb

Exceptional

The bed was comfortable. The hotel was not what I expected it to be in person. The room was MUCH smaller than expected and what was shown online. The room had a bad stench more specifically the bathroom it was horrible. It smelled like urine, sweat, and like a boys locker room. (This is the best description I think of). The staff was not very pleasant, welcoming, or kind. I went to ask for towels and the staff at the time (Wendy) would not provide them until I gave her the dirty ones, so I had to go back to the room to do so. I was on the first floor so no biggie but her tone is what I didnt appreciate and she couldve just given me the towels. Another staff member who's name I did not get, was at the front desk when I came in later one day during my stay, she did not greet me AT ALL. She actually avoide eye contact all together. I am not used to this. This stay just did not meet my expectations at all. I did not make a big fuss because I was in town due to the loss of my nephew and I did not haave the mental capacity to deal with it at the moment. But I wont stay here again or recommend it to anyone else.

The bed was comfortable. The hotel was not what I expected it to be in person. The room was MUCH smaller than expected and what was shown online. The room had a bad stench more specifically the bathroom it was horrible. It smelled like urine, sweat, and like a boys locker room. (This is the best description I think of). The staff was not very pleasant, welcoming, or kind. I went to ask for towels and the staff at the time (Wendy) would not provide them until I gave her the dirty ones, so I had to go back to the room to do so. I was on the first floor so no biggie but her tone is what I didnt appreciate and she couldve just given me the towels. Another staff member who's name I did not get, was at the front desk when I came in later one day during my stay, she did not greet me AT ALL. She actually avoide eye contact all together. I am not used to this. This stay just did not meet my expectations at all. I did not make a big fuss because I was in town due to the loss of my nephew and I did not haave the mental capacity to deal with it at the moment. But I wont stay here again or recommend it to anyone else.

Feels like an home

Feels like an home

The floor was sponge like. We took a shower and staff knocked saying the roof below our room was leaking water.

The floor was sponge like. We took a shower and staff knocked saying the roof below our room was leaking water.

Exceptional

😁 👍

😁 👍

This property is very home friendly. The staff is very nice, friendly and professional with a hospitable feel.

This property is very home friendly. The staff is very nice, friendly and professional with a hospitable feel.

AC was weak.

Good

Just the breakfast, everything else was fine.

there was no breakfast, it was just coffee. did not see anything else. went to Ihop Just the breakfast, everything else was fine.

Room was horrible, ac worked so so, shower curtain was on backwards and entire hotel smelled like pot.

Room was horrible, ac worked so so, shower curtain was on backwards and entire hotel smelled like pot.

.

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It was easily accessible. Amenities were plenty and in reach. Staff was very courteous and friendly. None

It was easily accessible. Amenities were plenty and in reach. Staff was very courteous and friendly. None

NA All I had was coffee. Ok.

NA All I had was coffee. Ok.

It smelled like marijuana like something terrible and everything is the hotel was extremely old. There was a bullet hole through the window even.

Shocked absolutely no accommodations for smokers. Signs on building said smokers go to back of building, no accommodations in back of building. There website should state Smokers not welcomed. Also sign on door no weapons allowed, in Arizona we follow Constitution carry rules. Example of corporations who don’t understand market. Finally no elevator to second floor, warn potential customers. Employees were nice.

Shocked absolutely no accommodations for smokers. Signs on building said smokers go to back of building, no accommodations in back of building. There website should state Smokers not welcomed. Also sign on door no weapons allowed, in Arizona we follow Constitution carry rules. Example of corporations who don’t understand market. Finally no elevator to second floor, warn potential customers. Employees were nice.

Made reservations to this property based off pictures. Showed up a day late due to unforeseen circumstances. Got checked into a room on the 3rd floor then after checked in was told there was no elevators. I then asked for a room on the 1st floor, accommodations were made. Walked into room and noticed all the dry wall repairs, chunks missing off bathroom entrance. The bed mattress had a type of bow either from how old and worn out it was or from something passing way on it. I decided to end my reservation there. I was not allowed to cancel remaining 3 of 4 nights in my reservation due to me not being present the first night, had to pay full price. I cut my losses and booked a room 30 mins away in maricopa at the Harrass Ak-Chin. Not only did I pay a fair rate but it was easily 100 times better without exaggerating. This hotel shouldn’t even be listed as a 7.2/10 it is more like a 1/10. The people in the parking lot looked like they were setting up drugs deals, I had to have my 2nd amendment on me because it felt uneasy just walking in. Bad stay even though I stayed a total of 20 minutes. I should’ve researched the hotel better though in hindsight.

Made reservations to this property based off pictures. Showed up a day late due to unforeseen circumstances. Got checked into a room on the 3rd floor then after checked in was told there was no elevators. I then asked for a room on the 1st floor, accommodations were made. Walked into room and noticed all the dry wall repairs, chunks missing off bathroom entrance. The bed mattress had a type of bow either from how old and worn out it was or from something passing way on it. I decided to end my reservation there. I was not allowed to cancel remaining 3 of 4 nights in my reservation due to me not being present the first night, had to pay full price. I cut my losses and booked a room 30 mins away in maricopa at the Harrass Ak-Chin. Not only did I pay a fair rate but it was easily 100 times better without exaggerating. This hotel shouldn’t even be listed as a 7.2/10 it is more like a 1/10. The people in the parking lot looked like they were setting up drugs deals, I had to have my 2nd amendment on me because it felt uneasy just walking in. Bad stay even though I stayed a total of 20 minutes. I should’ve researched the hotel better though in hindsight.

It was between this hotel and the one across the street. Online descriptions from many sites, to include the hotel website, stated that this hotel had breakfast. There is NO breakfast. I would have paid more to go to the hotel across the street for breakfast. found a few insects crawling around. Sofa was filthy. Rooms smelled musty and the hallways smelled like wet animals. Luckily we only needed lodging for one night. In the plus side, staff was pleasant, friendly and professional.

It was between this hotel and the one across the street. Online descriptions from many sites, to include the hotel website, stated that this hotel had breakfast. There is NO breakfast. I would have paid more to go to the hotel across the street for breakfast. found a few insects crawling around. Sofa was filthy. Rooms smelled musty and the hallways smelled like wet animals. Luckily we only needed lodging for one night. In the plus side, staff was pleasant, friendly and professional.

Has a kitchenette, a pool and a gym. 3 things I was looking for.

Has a kitchenette, a pool and a gym. 3 things I was looking for.

We rented this room because it had two king beds,. The room was laid out with both king beds.Footboard to footboard to footboard there was enough room in between the two beds, just the weirdest thing I ever saw.

We rented this room because it had two king beds,. The room was laid out with both king beds.Footboard to footboard to footboard there was enough room in between the two beds, just the weirdest thing I ever saw.

Property is not fully clean

Property is not fully clean

The reasons I did not give 5 star on all is there was no elevator for carrying heavy suitcases and my room's floor was very dirty. I should have let housekeeping know but I was stressed out from putting my dad in hospice care. Was not a vacation stay. I just wore shoes all the time.

The reasons I did not give 5 star on all is there was no elevator for carrying heavy suitcases and my room's floor was very dirty. I should have let housekeeping know but I was stressed out from putting my dad in hospice care. Was not a vacation stay. I just wore shoes all the time.

Great hotel for the price. It's very convenient to have a full kitchen in the room. My only complaint is the AC never shuts off so it is always noisy. And there is no elevator.

Great hotel for the price. It's very convenient to have a full kitchen in the room. My only complaint is the AC never shuts off so it is always noisy. And there is no elevator.

From the staff acting like we didn’t walk in and then like we were bothering her to the bug filled room. Walls, mirrors and floors looked like they had not been cleaned in months. The air was barely working and took about 2 hours to cool down the bedroom. Making it hard to sleep. The floors had soft spots, which was a bit worrying. The only good thing was the bed was comfortable.

From the staff acting like we didn’t walk in and then like we were bothering her to the bug filled room. Walls, mirrors and floors looked like they had not been cleaned in months. The air was barely working and took about 2 hours to cool down the bedroom. Making it hard to sleep. The floors had soft spots, which was a bit worrying. The only good thing was the bed was comfortable.

They charged me for the roo. A second time

Room keys did not work well

Room keys did not work well

My room I reserved was given away and the manager tried to convince me the room she gave us was an upgrade and infact it was not it was horrible

It was in a good location I didn’t like the fact that I reserved a double king bed room and ended up with a 1 bedroom with a pullout couch and the manager tried to convince me it was actually an upgrade when sleeping on the pullout couch was the most uncomfortable ever it was horrible infant it was not in upgrade they gave my room away what was my reservation for ?!?!?

Very good

There were used socks hanging on the door, no

There were used socks hanging on the door, no

The area outside was fine and I never noticed any traffic noise while in the room. However that being said the room itself felt dirty. There was hair on the shower wall and in the sink in the bathroom. The shower faucet was literally coming off the wall and would pull from the wall when turning on the shower. The floor looked and felt dirty throughout the room. The bed is super hard. I would never stay here again.

The area outside was fine and I never noticed any traffic noise while in the room. However that being said the room itself felt dirty. There was hair on the shower wall and in the sink in the bathroom. The shower faucet was literally coming off the wall and would pull from the wall when turning on the shower. The floor looked and felt dirty throughout the room. The bed is super hard. I would never stay here again.

No breakfast

I liked everything about the property. Except for one thing. It was mentioned through booking that this property had free breakfast. Which is why I chose this place. Though when I arrived I asked about breakfast in the morning and the lady at the front counter said she’s gonna have to tell her manager that Booking.com still says they have breakfast when they don’t. That’s why I was willing to pay over $400 for two days. Now I feel like it was a waste of money.

There wasn't any breakfast. I would have liked housekeeping services at least once during my 3 night stay. The smell of pot the first night was horrible, it was like someone was smoking in my room. The water in the shower was luke warm. I showered elsewhere.

Front desk was friendly the only thing is that we could smell where people were smoking weed!! Don’t like the smell of it but other than that bed was very comfy and room was nice and clean .

Front desk was friendly the only thing is that we could smell where people were smoking weed!! Don’t like the smell of it but other than that bed was very comfy and room was nice and clean .

over priced for nothing extra. Blow dryer didn't work which they did replace. Asked for a clock for the room and they gave us a tiny 2 inch clock.

over priced for nothing extra. Blow dryer didn't work which they did replace. Asked for a clock for the room and they gave us a tiny 2 inch clock.

Severely outdated motel a two room suite with one air conditioner with a fan in the wall to cool the bedroom. Stains on the bedding.

Severely outdated motel a two room suite with one air conditioner with a fan in the wall to cool the bedroom. Stains on the bedding.

the room was comfortable with a great shower and other facilities I booked with breakfast and no breakfast was available at all. the carpet was covered in white dog hair, was it hoovered at all after last occupant?

Had to go to the local Walmart to get cleaning supplies to clean first. With the price we paid for 2 nights i expected more. Wouldn't recommend this place and never will stay there again. Plus only one exit door the front entrance safety issues

room smelt like pee and was very gross

There wasn't any The website said there was a breakfast but there wasn't any

Their were a few bugs in room, but desk clerk got on phone and had the problem solve the next day.

The kitchen has everything loke that too

The kitchen has everything loke that too

Nice that each room is a suite. Full fridge/freezer, hot plate and even dished and silverware in cupboards!

Nice that each room is a suite. Full fridge/freezer, hot plate and even dished and silverware in cupboards!

Walked in to no one there to check us in. She was putting on makeup in the bathroom. Very unprofessional. The lobby was crowded. The room key card failed to work. The room smelled awful. She challenged me about my service dog. I left there, went across the street to Best Western, booked a room. Went back to your hotel and checked out. No, I did not ask for a refund. Just got the hell out of there.

Walked in to no one there to check us in. She was putting on makeup in the bathroom. Very unprofessional. The lobby was crowded. The room key card failed to work. The room smelled awful. She challenged me about my service dog. I left there, went across the street to Best Western, booked a room. Went back to your hotel and checked out. No, I did not ask for a refund. Just got the hell out of there.

we left and went to another hotel. we were refunded our money.

we left and went to another hotel. we were refunded our money.

Hot tub wasn’t working. The grab and go breakfast was packaged blueberry muffins (everyday) coffee and juice. The rollaway bed was comfortable.

Hot tub wasn’t working. The grab and go breakfast was packaged blueberry muffins (everyday) coffee and juice. The rollaway bed was comfortable.

Would not recommend. There were bugs in the room , loud and not clean

Would not recommend. There were bugs in the room , loud and not clean

When I checked in the base rate was different than what I reserved. The breakfast consisted of coffee and juice.

When I checked in the base rate was different than what I reserved. The breakfast consisted of coffee and juice.

It smelled of mold. Young kids in the hallway and outside ALL the time. Would not recomend to anyone

It smelled of mold. Young kids in the hallway and outside ALL the time. Would not recomend to anyone

Friendly staff as always. Close to main shopping/dining area of Casa Grande. Hot tub wasn't working. 😕

Friendly staff as always. Close to main shopping/dining area of Casa Grande. Hot tub wasn't working. 😕

Hot tub was dirty and cold. Given two towels for two people and a three day stay. Breakfadt consists of a wrapped up muffin and a 6oz coffee. Older hotel that is showing it's age in layers of paint discolored tub cover and original mattress.

Hot tub was dirty and cold. Given two towels for two people and a three day stay. Breakfadt consists of a wrapped up muffin and a 6oz coffee. Older hotel that is showing it's age in layers of paint discolored tub cover and original mattress.

The mattress was lumpy, and one side felt like I was going to roll downhill off the edge. Another review complained about the parking lot being mostly vehicle charging stations; that's simply not correct. One section of the back lot was dedicated to charging stations - but (a) it was often full of older (i.e., non-EV) cars, and (b) when it was available, the charging didn't work. We often heard the thumping of loud music and heavy footsteps above us ... at 3am. The smell of marijuana often permeated the hallways. I understand that COVID has changed how things can be handled, but the "breakfast" should really be more accurately described - namely, coffee/tea/juice and individually wrapped muffins. We've had normal breakfast options at other properties, in locations that were far more restrictive re: COVID precautions; this seems like a cost-cutting measure, but it's still advertised as "breakfast". The hot tub was out of order; the sign apologizing for that had seen some weather, so it's apparently been that way for some time. Overall, this is an acceptable property, for a 2-star hotel; don't go in expecting the Ritz Carlton.

The mattress was lumpy, and one side felt like I was going to roll downhill off the edge. Another review complained about the parking lot being mostly vehicle charging stations; that's simply not correct. One section of the back lot was dedicated to charging stations - but (a) it was often full of older (i.e., non-EV) cars, and (b) when it was available, the charging didn't work. We often heard the thumping of loud music and heavy footsteps above us ... at 3am. The smell of marijuana often permeated the hallways. I understand that COVID has changed how things can be handled, but the "breakfast" should really be more accurately described - namely, coffee/tea/juice and individually wrapped muffins. We've had normal breakfast options at other properties, in locations that were far more restrictive re: COVID precautions; this seems like a cost-cutting measure, but it's still advertised as "breakfast". The hot tub was out of order; the sign apologizing for that had seen some weather, so it's apparently been that way for some time. Overall, this is an acceptable property, for a 2-star hotel; don't go in expecting the Ritz Carlton.

Property in need of updates - stale, dingy odor in room - the room had 1 chair for sitting unless you wanted to sit on the edge of the bed. “Breakfast included” a cup of coffee, 2 types of juice and a small packaged muffin - no fresh fruit, boxed cereal or milk, other packaged bakery items, etc. I would expect to pay about half what I was charged for the room. Would not recommend.

Property in need of updates - stale, dingy odor in room - the room had 1 chair for sitting unless you wanted to sit on the edge of the bed. “Breakfast included” a cup of coffee, 2 types of juice and a small packaged muffin - no fresh fruit, boxed cereal or milk, other packaged bakery items, etc. I would expect to pay about half what I was charged for the room. Would not recommend.

Best room ever! Was especially wonderful after the place we were in the night before.....very nice place!

Best room ever! Was especially wonderful after the place we were in the night before.....very nice place!

It was ok smelled like Marijuana

It was ok smelled like Marijuana

Nice to pay $170 a night to have a family of elephants upstairs that NEVER sleep & decide its okay to let their kids jump around all night, told front desk and they just chuckle. Bye Bye

Nice to pay $170 a night to have a family of elephants upstairs that NEVER sleep & decide its okay to let their kids jump around all night, told front desk and they just chuckle. Bye Bye

It is nothing like the picture. The room was not modern. It was well worn. No maid service. The towels we got from the desk the second day were stained or dirty and very moth worn - two huge bare spots. The sheets were awesome, though. However, this was more like a $59 per night hotel. I would not recommend it and I would not stay there again. The back door remained unlocked the entire day and night and there was not reputable people who seemed to come and go from there. Not good!

It is nothing like the picture. The room was not modern. It was well worn. No maid service. The towels we got from the desk the second day were stained or dirty and very moth worn - two huge bare spots. The sheets were awesome, though. However, this was more like a $59 per night hotel. I would not recommend it and I would not stay there again. The back door remained unlocked the entire day and night and there was not reputable people who seemed to come and go from there. Not good!

Was essentially a small apartment, fairly spacious. Clean. Staff was friendly & knew their jobs. Will stay here again.

Was essentially a small apartment, fairly spacious. Clean. Staff was friendly & knew their jobs. Will stay here again.

First, the staff is fantastic & we loved them. Our room was tiny, NO free breakfast despite the Hotels.Com description, the first floor flooded from the fire sprinklers the first night, they only clean rooms once per week, & left all the dirty dishes, the floors are really dirty, walls are paper thin so you hear all of your neighbors at all hours and finally the beds are old and lumpy so no sleep during our Thanksgiving stay. Won’t be back.

First, the staff is fantastic & we loved them. Our room was tiny, NO free breakfast despite the Hotels.Com description, the first floor flooded from the fire sprinklers the first night, they only clean rooms once per week, & left all the dirty dishes, the floors are really dirty, walls are paper thin so you hear all of your neighbors at all hours and finally the beds are old and lumpy so no sleep during our Thanksgiving stay. Won’t be back.

Our room was clean, but it is very run down, and needs to be updated. The staff was very pleasant and helpful.

Our room was clean, but it is very run down, and needs to be updated. The staff was very pleasant and helpful.

Room was dirty and run down.

Room was dirty and run down.

Over all unique service and good

Over all unique service and good

The suites were clean with stove,dishwasher, refrigerator including items you need to cook. Staffing was friendly. I would recommend staying here.

The suites were clean with stove,dishwasher, refrigerator including items you need to cook. Staffing was friendly. I would recommend staying here.

Front desk gal was very friendly and helpful. Bed was comfortable and didn’t have any issues during our quick stay.

Front desk gal was very friendly and helpful. Bed was comfortable and didn’t have any issues during our quick stay.

Staff member while checking was rude and it took a while for them to check us in. However, the lady at the desk on check out was very friendly. The facility it self is very dirty and has a musty smell. The towels we dingy. The carpets need to be cleaned cause while we were walking around barefoot, our feet were black. Very disappointed in this hotel. We checked out a day early and stayed at the Hilton down the street. Worth the extra money. We will not be recommending Mainstay in Casa Grande to my worst enemy.

Staff member while checking was rude and it took a while for them to check us in. However, the lady at the desk on check out was very friendly. The facility it self is very dirty and has a musty smell. The towels we dingy. The carpets need to be cleaned cause while we were walking around barefoot, our feet were black. Very disappointed in this hotel. We checked out a day early and stayed at the Hilton down the street. Worth the extra money. We will not be recommending Mainstay in Casa Grande to my worst enemy.

Heidi and other staff took great care of me in my stay. Loud guests around my room. But what can you do, some people don't believe in indoor voices.

Heidi and other staff took great care of me in my stay. Loud guests around my room. But what can you do, some people don't believe in indoor voices.

Price gouging of food sold as snacks and meals as no breakfast being served$2 for a single PopTart was redicilous.

Price gouging of food sold as snacks and meals as no breakfast being served$2 for a single PopTart was redicilous.

Shower suck

Shower suck

Don't stay here. Don't believe the "newly renovated" nonsense. From roaches to crickets to unknown insects to dark hallways...hot room, uncomfortable bed, stains, air/heat system that didn't work...the one thing I will give this MainStay is consistency - at having a terrible property. To add to the fun, the room I booked was unavailable - apparently double-booked they said - so they arranged a smaller room that sells for a lower price but didn't make any accommodation to adjust the rate for us. To sum up, this one is simply terrible. Avoid it.

Don't stay here. Don't believe the "newly renovated" nonsense. From roaches to crickets to unknown insects to dark hallways...hot room, uncomfortable bed, stains, air/heat system that didn't work...the one thing I will give this MainStay is consistency - at having a terrible property. To add to the fun, the room I booked was unavailable - apparently double-booked they said - so they arranged a smaller room that sells for a lower price but didn't make any accommodation to adjust the rate for us. To sum up, this one is simply terrible. Avoid it.

Older facility,no extra pwrks wich is fine but tv didnt work, ice macine didnt work, was difficult to get the shower to work, on the plus side, bed was good ans so were the linens

Older facility,no extra pwrks wich is fine but tv didnt work, ice macine didnt work, was difficult to get the shower to work, on the plus side, bed was good ans so were the linens

This property needs serious repair, cleaning and upgrading. Very disappointing.

This property needs serious repair, cleaning and upgrading. Very disappointing.

Customer service was excellent the front desk manager both day and evening were very very good. I appreciate it they’re pleasant demeanor and their responsiveness to my needs. My room was very comfortable and I enjoyed my stay very much!

Customer service was excellent the front desk manager both day and evening were very very good. I appreciate it they’re pleasant demeanor and their responsiveness to my needs. My room was very comfortable and I enjoyed my stay very much!

My stay was quiet and relaxing. The staff is friendly and eager to help make your stay a smooth n easy going experience. I am definitely going back. Thank you to the night staff for being polite and extra understanding, you mDemy stay an awesome experience.

My stay was quiet and relaxing. The staff is friendly and eager to help make your stay a smooth n easy going experience. I am definitely going back. Thank you to the night staff for being polite and extra understanding, you mDemy stay an awesome experience.

My room smells like smoke it was a non-smoking room and it smelled terrible like people were smoking right outside my window.

My room smells like smoke it was a non-smoking room and it smelled terrible like people were smoking right outside my window.

We went there to look for a house so we were out mostly. It wasn’t until the day we were checking out that I say a pair of lingerie under the chair while packing my clothes. THEY WERE NOT MINE! That only means that the room wasn’t cleaned before we checked in. I didn’t have to check out early but we checked out at 8.30 because I was so disgusted. Yuck! Yuck! Yuck!

We went there to look for a house so we were out mostly. It wasn’t until the day we were checking out that I say a pair of lingerie under the chair while packing my clothes. THEY WERE NOT MINE! That only means that the room wasn’t cleaned before we checked in. I didn’t have to check out early but we checked out at 8.30 because I was so disgusted. Yuck! Yuck! Yuck!

Nice staff, very clean, very soft sheets. I was there on a work trip. I didn't spend a ton of time here, but I slept well, the bed was great, and it was quiet overall.

Nice staff, very clean, very soft sheets. I was there on a work trip. I didn't spend a ton of time here, but I slept well, the bed was great, and it was quiet overall.

Only issue was the refrig in the room was a bit loud. Breakfast was great. Staff was great. Bed and bedding were great.

Only issue was the refrig in the room was a bit loud. Breakfast was great. Staff was great. Bed and bedding were great.

Lots of parking. Close to shopping and recreation

Lots of parking. Close to shopping and recreation

The owner & his staff members are very professional & very friendly. Also very well mannered.Just one staff member T he needs to work on his customer service a Little more.Besides that, my wife & I would stay there again. I would definitely recommend this property. Mahalo & Aloha Robert

The owner & his staff members are very professional & very friendly. Also very well mannered.Just one staff member T he needs to work on his customer service a Little more.Besides that, my wife & I would stay there again. I would definitely recommend this property. Mahalo & Aloha Robert

Come to this hotel twice a year,recommends it family and friends but ever time,there is something not there and I ended up calling or going downstairs to pick it up,this trip was bad,maybe if you train your maids and front desk how to help your guests.This trip foots the bill,when you called and ask how come your room was not cleaned,answer from front desk:maids left,will make sure it’s cleaned tomorrow,me:my towels on the floor,Front desk:well you can come down and grab it.Does that sounds okay.NO.Thank you

Come to this hotel twice a year,recommends it family and friends but ever time,there is something not there and I ended up calling or going downstairs to pick it up,this trip was bad,maybe if you train your maids and front desk how to help your guests.This trip foots the bill,when you called and ask how come your room was not cleaned,answer from front desk:maids left,will make sure it’s cleaned tomorrow,me:my towels on the floor,Front desk:well you can come down and grab it.Does that sounds okay.NO.Thank you

Staff was very friendly! Breakfast was good, easy to get to and a lot of restaurants around!

Staff was very friendly! Breakfast was good, easy to get to and a lot of restaurants around!

Thank you for a nice stay staff was great and thanks for breakfast

Thank you for a nice stay staff was great and thanks for breakfast

Thank you so much the front desk clerk Was so nice he made sure to make us feel very welcome and had everything that we needed to make our stay comfortable!

Thank you so much the front desk clerk Was so nice he made sure to make us feel very welcome and had everything that we needed to make our stay comfortable!

We had a great experience with the staff! Especially a young gentleman name Adam. He was polite, professional and very helpful 😊

We had a great experience with the staff! Especially a young gentleman name Adam. He was polite, professional and very helpful 😊

Desk service was great. Friendly and helpful. Was disappointed that the beds were not made up or towels not replaced. Was told that happens every 3 days or something. Not great on that. I want room service daily when I travel. I don't want to be gone all day and come back to an unmade bed and dirty towels. tsk.

Desk service was great. Friendly and helpful. Was disappointed that the beds were not made up or towels not replaced. Was told that happens every 3 days or something. Not great on that. I want room service daily when I travel. I don't want to be gone all day and come back to an unmade bed and dirty towels. tsk.

Property conveniently located in Casa Grande; desk clerks all very helpful and pleasant, particularly Angela when I first checked in. Complimentary breakfast was excellent, considering the small room and limited counter space - if I needed something heated up, they took it to the microwave. Our room lacked a microwave due to a previous tenant, however they were more than willing to let me use the staff microwave, or let me in to an empty unit, if I needed it. I would definitely consider staying here again - maybe the pool will be finished by that time.

Property conveniently located in Casa Grande; desk clerks all very helpful and pleasant, particularly Angela when I first checked in. Complimentary breakfast was excellent, considering the small room and limited counter space - if I needed something heated up, they took it to the microwave. Our room lacked a microwave due to a previous tenant, however they were more than willing to let me use the staff microwave, or let me in to an empty unit, if I needed it. I would definitely consider staying here again - maybe the pool will be finished by that time.

covenant to where I needed Room was clean and comfortable. No elevator was not good

covenant to where I needed Room was clean and comfortable. No elevator was not good

Although the building i s only 2 stories, an elevator is needed for those that can make it up the stairs but have difficulty doing it.

Although the building i s only 2 stories, an elevator is needed for those that can make it up the stairs but have difficulty doing it.

Carpeting was dirty and bathtub was not well cleaned.

Carpeting was dirty and bathtub was not well cleaned.

NO Pool or Hot Tub available as it was torn up and under re-construction, so this was very disappointing! Person rooming across the hall was UP and singing Loudly Almost ALL night long! Not a pleasant stay, unfortunately!! Breakfast would have been Better, if the sausages were properly cooked and kept Hot! They were actually Cold coming out of the hot tray! Very disappointing again!

NO Pool or Hot Tub available as it was torn up and under re-construction, so this was very disappointing! Person rooming across the hall was UP and singing Loudly Almost ALL night long! Not a pleasant stay, unfortunately!! Breakfast would have been Better, if the sausages were properly cooked and kept Hot! They were actually Cold coming out of the hot tray! Very disappointing again!

Close to Park we were visiting. The interior doors didn’t close correctly and during the night my husband was

Close to Park we were visiting. The interior doors didn’t close correctly and during the night my husband was

Excellent room with full kitchen. Staff was great. Location was perfect for my stay.

Excellent room with full kitchen. Staff was great. Location was perfect for my stay.

Very small room. Very dated. Mattress pad slipped around and came off the end. We only stayed one night. Minimum kitchen utensils. Coffee maker one cup drip . Water out of tap has bad taste.

Very small room. Very dated. Mattress pad slipped around and came off the end. We only stayed one night. Minimum kitchen utensils. Coffee maker one cup drip . Water out of tap has bad taste.

Good for short term stays. One room reserved was not up to par with sanitary cleanliness. Pulled back sheets to sleep and entire mattress cove was cover with bodily fluid stains, blood stains, and spilled liquids. Looks to be room service s not changing mattress covers nor washing them before applying new sheets to cover the horrid findings underneath where you and children may be sleeping in. PLEASE CHECK YOUR SHEETS BEFORE SLEEPING!!!! FANTASTIC customer service by Adam at the front desk, he needs a raise!

Good for short term stays. One room reserved was not up to par with sanitary cleanliness. Pulled back sheets to sleep and entire mattress cove was cover with bodily fluid stains, blood stains, and spilled liquids. Looks to be room service s not changing mattress covers nor washing them before applying new sheets to cover the horrid findings underneath where you and children may be sleeping in. PLEASE CHECK YOUR SHEETS BEFORE SLEEPING!!!! FANTASTIC customer service by Adam at the front desk, he needs a raise!

At checknin the young man was very helpful, accommodating and friendly.

At checknin the young man was very helpful, accommodating and friendly.

Staff is great, breakfast is good and convenient and pretty quiet for an extended stay!

Staff is great, breakfast is good and convenient and pretty quiet for an extended stay!

Dont like !!!!!!!!!! I dont like to take this again

Dont like !!!!!!!!!! I dont like to take this again

Everything was amazing from staff to commute everything was awesome

Everything was amazing from staff to commute everything was awesome

Everything about the propert from staff to cleanliness was good. No complaints here

Everything about the propert from staff to cleanliness was good. No complaints here

Front desk was friendly. Hotel was clean and nice. On my bad part was I has to ask for service if I wanted for everyday I stayed there on one day I asked for clean sheets and clean towels and it did not get done went to go complain to front desk they looked in the books housekeeper had wrote down done when it wasn’t, so I asked if I could clean sheets and the towels they said I could but had to do the bed myself really that’s why I paid to get service and I still didn’t get it !!

Front desk was friendly. Hotel was clean and nice. On my bad part was I has to ask for service if I wanted for everyday I stayed there on one day I asked for clean sheets and clean towels and it did not get done went to go complain to front desk they looked in the books housekeeper had wrote down done when it wasn’t, so I asked if I could clean sheets and the towels they said I could but had to do the bed myself really that’s why I paid to get service and I still didn’t get it !!

Lisa the manager was wonderful. The whole staff was friendly and made us feel at home. Always greeting us and asking if everything was ok. Would definitely recommend!

Lisa the manager was wonderful. The whole staff was friendly and made us feel at home. Always greeting us and asking if everything was ok. Would definitely recommend!

Nice Property nice staff and go location had no problem with my stay.

Nice Property nice staff and go location had no problem with my stay.

Amazing confortable relaxing time nice rooms

Amazing confortable relaxing time nice rooms

Totally pleased with everything. The staff was very helpful.

Totally pleased with everything. The staff was very helpful.

It was a little run down- could have used a deep cleaning as well

It was a little run down- could have used a deep cleaning as well

Staff were friendly but my room never got any attention

Staff were friendly but my room never got any attention

I only stayed one night, that said the room was clean, the area felt secure and the staff was very friendly. It will be my first choice if I need to stay a night or more in the area.

I only stayed one night, that said the room was clean, the area felt secure and the staff was very friendly. It will be my first choice if I need to stay a night or more in the area.

We highly recommend it to anyone looking for a week or two in the Casa Grande area of Arizona.

Breakfast was the worst ever. Time, from 6-9am. Too early. Go stay at a Hampton Inn to see how to do it.

PARK AND NEAR THE MOTEL.

Room was old and had an smell. Staff was friendly and helpfull.

Other than being a little older, the place was nice and clean, the staff was great and very quiet. I enjoyed the three days we were there and will stay again if in the area.

The room was very run down. The fold out couch would not fold out and when finally it did, the mattress was not sleepable. springs were poking out of the covering. Bed in master bedroom was slanted and in very poor shape. Toilet was cracked and the repair was of poor quality. overall condition of the room was very poor. Tried to change rooms but not successful. Will not be returning.

This hotel is very run down and needs a major face lift!!! Our room was musty, the couch looked dirty and dingy, the bathroom was run down, tile was broken the shower stall had pieces missing, the TV in the bedroom did not work. The man came up to our room to try to fix it but told us we basically stuck with it didn't offer us any other room or compensate for the issue. My husband told the manager on duty about the TV issue and how their brochure said "if we can't make it right we will compensate you for the rooms charges" well she refused to do this even though it was on their brochure, in our eye this was FRAUD!! or false advertising. The breakfast was horrible and their breakfast room was the size of a bathroom. This is the worst hotel I have ever stayed in and I travel a lot for my job and have stayed in my fair share of hotels. I would not recommend this hotel to anyone, I wouldn't even send my pets to this hotel.

The staff is extremely nice and very helpful. I think they are going through some construction upgrades so it seems like they are improving the iminitties. We enjoyed the place.