Country Hearth Inn & Suites Cartersville

Very dirty roaches everywhere. I couldn't sleep because one ended up crawling on my face. Stains all over the sheets. The bathroom had so many roaches that I didnt even use it.

Worst roach motel I have ever stayed felt my life was in danger the entire stay. The manager should be fired very rude and disgusting non professional will never again book through Hotels.com if this is your typical listing

If I could 0 stars I would!! We had to beat on the forr for 30 minutes for help.They almost wouldn't let us check in after we booked online. When we got in our room there were immediately 2 bugs on the bed of dorty blankets. And the smell! My God it was horrible. And we sound found out why. Someone bowel had apparently exploded in there every day for the century without EVER being flushed. There poop running to floor. We head back downstairs and yet again, no one answered. We had to leave in the middle of the night to pay for another room. Thank God for motel 6, they left the light on and then commode poop free!!!

Cockroaches everywhere

The pool was dirty. Green. Filled with mold.

I like the location The front desk the owner had a bad attitude when it comes to paying she picked at certain people she charged me an extra 150 dollars because that particular room wasn’t pet friendly I thought when a motel say pet friendly that meant all rooms not certain rooms house keeping don’t offer to clean your room neither

Needs a good renovation

No the hotel did not on my reservation and they canceled it but they still took my money how do I get it back

Leaving there Being there

Trashy Nothing at all

The first put me in a room there wasn't ready I walked in and the room was a mess and then I had to switch me the process just took a long time and I able to single cuz I had to work project to perform but they gave me a double so I don't have any room but other than that it was peaceful

The blinds let in a lot of light making it difficult to sleep.

There was cigarettes burns in and on bathroom fixture,the tub looked very nasty. Pillowcase had cigarettes burns on them. Television kept going off and on,poorly internet connection. Floor needed to be swept. Last but not lease we asked for clean towels and washcloth which we never received and I went out and purchased some. Also heard dogs barking in room of the guess next door.

The staff is good but the bath tub is the issue. Some areas in the tub are rusted as regards the room giving to me. I don't know of other rooms

It was bugs in my bed and all over the room

The cleaning crew did not clean my room but once in a week. I had to call the front desk two days in a row to try and get clean towels and toilet paper delivered.

They have no breakfast The office closes at 10pm. So if you need late night toiletries or anything you have to take care of it yourself

We never saw a human being to give us a room even after we paid online we banged on the door, called and called, and nobody ever came or answered this was a scam Nothing this was a scam they didn't give us a room

Cockroaches. I had to go buy bug spray.

Price, clean enough, comfortable bed A bit shabby, but more importantly: there were washcloths and hand towels but I didn’t see any bath towels. Fortunately I didn’t need them.

The price and the place where it is it is quite

Staff was friendly and helpful Beds where not clean

Comfortable bed. Room was very clean!

Also it's safe place

I wanted a king room smoking, first floor, did not have.

Asked for non smoking but it was definitely smoked in

They never came to the door. I had to go to another place

No breakfast. Location was okay Roaches everywhere

I'm short and the bed was too high.

Needs a major upgrade to the facilities and staff

We checked in, received a room. When we got to the room the door was open, beer cans were everywhere and the room had not been cleaned. The front desk attendant offered to get somone to clean it but did not know how long ot would take. The bar and restaurant attached is advertised as American but is Korean. Very dissapointing after a long day of travel.

No good!!

The surrounding didn’t feel safe!!!

not worth the price

Toilet in lobby to small for average person. And handicap stall was bolted shut. Front desk gave me a key for an occupied room. It’s under ren

The bath tub was filthy, dead and alive roaches, floor was dirty. Wouldn't recommend

I dont mind old hotels, but there is no excuse no to have room ready by 3 pm check in.

It was quite pleasant as I stay in their own business and apps for hotels and packages for hotels phone cell phone so I’m so fortunate than a lot of hotels particularly like this one is in the country it’s quite good people Hospital hospital and the service is great that people really care and treat you well I feel very comfortable and fill invited and welcome

Wanted to hate this place and regret my choise. After a shakey start, they rectified all of my concerns. The room was clean but unfinished. The housekeeping staff showed up around 8pm. They were very apologetic letting me know they had issues with the laundry equipment. I would certainly stay here on my next trip from St. Louis to south Florida.

The room was extremally nasty. Smelled of stale smoke. Weed smoke was everywhere. Website said breakfast was included. LIE. Said there was an onsite restaurant. LIE. Bathroom had not been cleaned. There was pubic hair on toilet seat. Bathtub was dirty and dingy. Had to shower with shower slides on my feet. Only reason we stayed was because our flight came in after midnight. Spent the next day looking for new place. This place did not give me my full refund. I will be contacting Ga health dept. This place should be shut down and they should be ashamed of putting false info on the website about the property. NEVER STAY HERE.

It was ok a little messed up at check in but afterwards was fine

Loud guests. Dirty room. Poor condition of facilities. Never use this motel

Bad: no coffee on property or in room, no food of any kind, soiled white thin towels and wash clothes, no replacement wash clothes until 8pm at night, no ice bucket or plastic cups in room, old shower needed painted - stains and rust. A few simple things would have made our stay alittle bit better!

Was not as pictured. Run down. In need of upgrading. Didn’t replace towels. Towels were stained. Bar was not opened as advertised. Not much around the immediate area.

Was wonderful

It was a value for the rat

Nice stop for vacation

I did not even stay one night. Drug addicts and drug dealers. Room wasn't ready and I arrived at 6p.m.. Asked for non-smoker, it smelled of cigarettes, bed cover had cigarette burns, didn't change the sheets.TV only picked up 1 channel. People everywhere, living there.

Nice peaceful stay an decent rate. Haven't seen the deposit hold come up off my account yet on my card,other than that it was good experience.

Supposed to have free breakfast...no breakfast

When we got there they told us that they weren’t affiliated with Hotels.com so we didn’t have a room. They had one left and it was smoking. ☹️☹️ We took it anyway because it was late. The room wasn’t very clean. The bathtub was dirty and there was one tiny bar of soap, no Kleenex, and no coffee not even any I. The lobby the next morning. No breakfast of any kind. There was noise all night. We wouldn’t stay there again.

I enjoyed myself at this hotel. The people were friendly and it was convenient to interstate 75. But is could use some sprucing up around the pool area and the rooms do need to be updated. All in all, it was Ok for the money value. We used this hotel because we wanted a day away from the house and to spend the day around the pool. Probably will do it again before the summer is over!

Hotel room wasn't very clean not room service throughout the week I stayed shower was mildewed not many places to eat other than fast food and that's at multiple truck stops overall not great

The hotel looked a little run down but served our one night stay. Don't be alarmed with the restaurant music next door the room are very sound proofed.

Rooms were very old and worn. Lots of rips in wallpaper. Bathroom tub took 10 minutes to drain. Mold everywhere. Pillows were old and hard.

Room was not clean we had to clean the shower, no towels or shampoos were in the room, the curtains were broken, there was no hot water, there were holes in the walls, and they didn't inform us of the continental breakfast hours.

Place was exactly as expected. Pictures were accurate and staff was nice enough. Didn't have extra pillows on request. Really bad storm happened on last day and there was some water dripping into room from AC/heater.

Hotel room didn't have that awful hotel room smell!! Was located right beside interstate 75. Staff was constantly walking the premises which made us feel safer.

two people were tasered down the hall from me. Not the ideal thing for my three year olds to see.

This was one of the worst hotels I have stayed in. What is worse, is this was a family trip. So many out of the way surfaces had obviously not been cleaned in many months. The floor looked and felt more like a carpeted auto shop. The mattresses, if you can call them that, were just wire frames that creaked very loudly and activated pressure points I never knew I had.

The location was nice that it was right off the highway and easy to find. The employees were rude and very unfriendly, and the manager, KP was no exception, she even rolled her eyes at us when we asking questions. The rooms even though it said non-smoking still reeked of smoke, it was very dirty, there were cigarette burns in our comforter and sheets. The towels had stains on them and there was even a dirty used towel left in our bathroom hanging over the shower, and there was even hair left in the drains. The rooms were so dirty we wouldn't even shower there. It also said that breakfast was included but when we went down to get some food there was only a piece of bread left. I would not recommend this hotel to anyone, it was absolutely the worst hotel I have ever stayed in.

The Hotel was unkempt and unsanitary. I would not recommend this hotel to anyone.

The hotel was the worst representation of a Howard Johnson I have ever encountered. My 14 & 16 yr old sons did not want to stay in the room. The "breakfast" was two urns of stale cereal, a pitcher of warm milk, two slices of old breaqd and three muffin tops. We asked for additional towels - four people were in the room (notified when we registered) and had only two towels. We received a grunt from the man at the front desk when we asked for the additional towels. We did not get the towels. There was a soggy hole in our wall with a lage water stain. The sheets did not fit the mattress correctly and when they pulled off various stains were present. The air conditioner did not blow cold or even cool air the entire night. We did not stay for the second night we had paid for. Please close this location obviously the owners have already done so.

Breakfast was a joke they had two cookies, two miniture bagels and two miniture muffins. You just had to laugh when you looked at it.

Was the worst conditions I have ever seen, bugs flying and crawling in the room hair all over the bed. The room was not fit for any living thing.

the building is falling apart the room wasnt clean and they share the parking lot with a bar full of drunks that make lots of noise and problems. will not be staying at this hotel ever again. only good side was they was cheap. took them a few tries to find my reservation but they finally found it. the rooms smelled bad and you could hear all the noise from the people outside till the wee hours of the morning.

For the price, it's what you'd expect. I'd say one of the benefits of this hotel was the free WIFI in the room that was relatively fast.

The hotel was not as bad as the reviews. Trust me it is by far not the Hilton. But for the money it was a good deal. Room was pretty clean, bed was a little hard. But all in all a great room for the price.

I was very happy with the location. The staff was very friendly and helpful.

The staff was extremely helpful in making our stay comfortable!

this hotel is very old and in need of major repair. missing mirrors poor patched walls bad neighborhood if u are looking for a cheap hotel go to red roof just a few minutes south.

if you like bouncing beds, this is the place for you. this bed transmitted every movement of my partner sleeping, and sagged at the head of the bed. Buffet breakfast was not something to write home about two cereals, slice of bread, coffee and orange juice covers that.

This place was horrible. I would not recommend anyone to stay at this hotel not only was it dirty and uncomfortable but the hotel staff was extremely rude and unhelpful. The electric outlet was hanging out of the wall, shower curtain rod fell down on top of us, water would go from warm to scalding hot then to freezing cold, breakfast was stale, carpets were black, absolutely no housekeeping was available during my stay, only like 10 television channels, and refuse to give extra towels & also over priced and no refunds.

Located behind a brewery in lovely Cartersville, GA, this hotel is one you want to AVOID AT ALL COSTS! The neighborhood is shaky at best but the hotel makes the neighborhood look like Beverly Hills. The hotel is disgusting. There are cracks in the walls outside which means there are likely bugs inside. The air conditioners were all bent up. It is very scary there and I refused to stay there with my teenage daughter and our dog. I have never been so disappointed in my life with a hotel and I've traveled extensively during my time in the military. In my humble opinion, stay away from Howard Johnson Express, Cartersville, GA. By the way, DON'T TRUST THE PICTURES.

The staff was excellent.

My husband cam to visit me for New Year's. The price was good. Bed was comfortable even though my husband thought it was a little too soft. The pillows could definitely have been firmer. My only complaint is that in the pictures of the hotel it showed waffle makers in the breakfast area and there definitely weren't any. The staff was very friendly and helpful. Overall, I really enjoyed my stay and would recommend to anyone.

Receptionists were polite, however room cleaner seemed a little out of it. Breakfast was a nice little set up. Slept well, even though it was the 4th of July and next to I-75. Towels a bit small and thin. I would recommend if just needing a place to lay your head at night at a good price.

Mattress was terrible and pillows almost non-existent. Shower walls blistered/peeling. Bathroom light and fan on one switch and fan was VERY loud. Towels very small and thin. Washcloth stained. When you are there to just sleep and shower, these are very important.