Hilton Garden Inn Carlsbad Beach

Staff was friendly, but not very informative. It’s located by a beach cliff that does not have an access point. We didn’t know about the shuttle service to their sister property that has beach access until we were checking out.

Overall a good trip.

Staff was so friendly and kind. Andrew was outstanding helping us with getting an ocean view room, walking directions for beach access parking and more! Accommodations were amazing. We utilized ping pong after walking back from the beach. Incredible experience. Nothing. All was great.

This place is bomb! We would stay here again in a second!

From check in to check out our stay was perfect. We enjoyed the walk to the beach and then in the evening we enjoyed the pool area. Dinner was also amazing. Best food and great customer service make your vacation enjoyable.

Hotel was nice and rooms were clean. A little outdated but comfortable. We did not stay long enough to use amenities but the pool and hot tub looked nice and there were lots of options for outdoor activities. Good for kids.

Location an booking.com giving advice PAY for parking after I paid for room. I have to park there I used the water on cabinet an they charged $6 for two bottles of water After paying for room an parking that just didn’t help me to enjoy the stay

I liked the location, my room, and the pool area. However, my room key that was supposed to work to give me access to and egress from the gated parking never worked and I had to press the help button every single time. They opened the gate fairly quickly, but when you pay $29 for each day for parking, I should not have had to deal with this malfunction, wondering if I would get stuck. I also encountered a delay in checking out when the only person present at the counter was entangled in a lengthy endeavor with another party, but completely ignored me and failed to inform me that it would be ok to just drop the keys in the key box until much later.

Great place to stay near the ocean.

Our stay was overall good and positive.

Very good

I did enjoy the clean room and the amazingly staff but I was not satisfied with the bed comfort. I’m not sure if it was just out room bed felt elevated one side which made it comfortable sle for us to sleep all on one end.

The location in front of ocean and very nice pool area Allison the staff was horrible, I requested buffet delivered to the room, paid $5 more and brought a kids size breakfast without what I had asked. Went downstairs and told them about it, they said they would fix it but wanted to charge me more. My breakfast was suppose to be $16+$5 delivery to room it ended up being $40. I told them and the restaurant didn't want to fix anything. Rudest ever. I had also requested ocean view, I got pool view. And for a change they were going to charge me $35 more

Corey checked us in when we arrive at the hotel since our room wasn’t ready he recommended a place to eat lunch. He called us when our room was ready. Sent me a couple of texts to see if there’s anything else I needed and that to enjoy our trip.

Ocean view Everything was great!

Air conditioning was very loud- it woke us everytime it turned on and was smelly- like sewage/rotten eggs. I did alert staff to this and no response. Toilet paper wasn’t stocked and shampoo/conditoner/body wash wasn’t stocked either. Hot tub was surrounded by cockroaches. Not a quality stay

Be ready to drive your vehicle to the beach,

we enjoyed our stay at this hotel….

This was a fairly expensive booking at $400+ per night for two nights. The food was absolutely terrible. I called the desk to ask for a blanket that they said they would send up, but it never arrived. The vibe was very corporate-cheap and impersonal. The food was just awful, especially breakfast, where the eggs tasted like they were made from re-hydrated sawdust. For this price they really need to do much better, especially with food.

Next to the beach. Bar was fun