Comfort Inn & Suites Carbondale on the Roaring Fork
About Comfort Inn & Suites Carbondale on the Roaring Fork
Centrally located in the beautiful Roaring Fork Valley, the Comfort Inn & Suites hotel is ideally located at the crossroads between Aspen, Glenwood Springs and Redstone, on the banks of the Roaring Fork River. This hotel is minutes from the White River National Forest, Colorado Mountain College, Aspen Mountain and the Hot Springs Lodge and Pool. Additional points of interest include: Snowmass ski area, sunlight mountain resort ski area, Glenwood Caverns Adventure Park, River Valley Ranch Golf Club and Maroon Bells wilderness area. The hotel is minutes from many outdoor activities, including biking, rafting, horseback riding, mountain climbing and snowmobiling. The Aspen/Pitkin County Airport is 30 minutes away. Full-service amenities and features include: free wireless high-speed Internet access in all rooms and indoor heated pool. The hotel is pet-friendly. Your Morning Breakfast is full of hot options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. Guests of the hotel can enjoy fresh baked cookies served nightly. After a long day, relax in the indoor heated pool and hot tub. The meeting room is available to accommodate most events and business functions. Business travelers will also appreciate two-line telephones and access to copy and fax services. All spacious guest rooms and suites feature river or mountain views, irons, ironing boards, coffee makers and hair dryers. Suites also include refrigerators, microwaves and separate living and work areas. Laundry facilities are located on the property for guest convenience.
Amenities
- 24-hour front desk
- Meeting space
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are consistent complaints about maintenance issues, noise, and breakfast quality.
- Cleanliness
- Comfortable beds
- Maintenance issues
- Noise
- 5/5
Highly recommended. Good customer service.
- 4/5
Our only real complaint was the shower flow was very minimal so getting a great hot shower didn’t happen.
- 5/5
Downfall. We called prior to booking to ask for tractor trailer parking and I clarified 2x while on the phone for a BIG RIG they confirmed. When we got there, there was no parking for it. We had to park in the road which wasn’t ideal at all. Other than that hotel was great.
- 5/5
Dog friendly and free breakfast which was excellent.
- 5/5
Clean, friendly, and the breakfast was tasty. They even let me do an early check in.
- 5/5
Clean room friendly staff very peaceful
- 3/5
Location is good, otherwise unremarkable.
- 5/5
Very helpful and accomodating/
- 4.5/5
Superb
- 5/5
The room was exceptionally clean and the corn-hole amenities were a fun touch!
- 5/5
Exceptional
- 4.5/5
Superb
- 2/5
We stayed here due to a Lacrosse tournament being nearby, which is why I imagine most guests were there this weekend as well. We were charged over $200 a night and this property is so tired and gross. The rooms were dirty, bathroom was filthy and hadn't been deep cleaned or really cleaned in a long time. Mold growing in the shower and we had several spider bites along with finding a spider in the shower. The air conditioner sputtered in and out of working, sheets did not fit on the bed and kept coming off, floor was filthy. I would not recommend, even for the convenience of being close to the venue.
- 5/5
the breakfast was supposed to be open until 1000 on Sunday morning and the kitchen attendant shut it done at 0930. She said she had to start cleaning at 0930 and unplugged all the appliances as started removing the food.
- 5/5
Welcoming staff. Clean and nice lobby. Great location off highway. Quiet area. Nothing
- 5/5
Welcoming staff. Clean and nice lobby. Great location off highway. Quiet area. Nothing
- 4.5/5
Fresh cookies
- 4.5/5
Fresh cookies
- 3/5
Convenient location Poor room offered but we received a change when we complained. No internet access on our second day. Staff was not helpful
- 3/5
Convenient location Poor room offered but we received a change when we complained. No internet access on our second day. Staff was not helpful
- 4/5
Very good
- 2/5
I liked the location. The beds were comfortable. Everything was clean. No elevator. I had not noticed this on the website. There were no rooms left On the first floor so we, two disabled women had to carry our bags up the stairs. The young man at the front desk was new to the job and responded defensively when he wasn’t being attacked. He might have offered to help us as it was late. He didn’t.
- 2/5
I liked the location. The beds were comfortable. Everything was clean. No elevator. I had not noticed this on the website. There were no rooms left On the first floor so we, two disabled women had to carry our bags up the stairs. The young man at the front desk was new to the job and responded defensively when he wasn’t being attacked. He might have offered to help us as it was late. He didn’t.
- 4/5
Worn out yet was comfortable and worked for what we needed
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Pleasant
- 5/5
Lots of ground floor rooms
- 3/5
Nine
- 4.5/5
We just stayed one night along our road trip and it suited our needs just fine. Decent room, nice, comfortable beds, a bit limited, but still - for one time -fine breakfast. We came a bit earlier, but the lady from the reception kindly found a room for us. That was very kind.
- 4/5
Very good
- 4/5
My room was clean, comfortable, and quiet. Nothing
- 4/5
My room was clean, comfortable, and quiet. Nothing
- 3.5/5
Good
- 5/5
At this level of lodging I don’t expect much but he was genuinely friendly!
- 5/5
Pet friendly was one reason we chose the Comfort Inn. Only issue was due to irresponsible dog owners who left their pet's poops on the grass outside.
- 3/5
The front desk staff was responsive and efficient. Unfortunately the refrigerator and heat/air conditioner in the room were both old and noisy. This made sleeping a bit of a challenge until we had to unplug the fridge and turn off the heat. The front lobby looked remodeled and refreshed. The room we stayed at seemed worn.
- 4/5
Staff. Good breakfast choices. Room had some dirt/dog hair on floor. I’m happy they are dog friendly, but need to clean floors better.
- 5/5
Excellent location and hotel
- 5/5
clean and friendly staff
- 5/5
Yea
- 5/5
Great room, conveniently located. Hot tub was nice after a day on the slopes.
- 4/5
Did not find the elevator. Plus the 2 step to get to WiFi and internet. was not expected caused me not to find internet lost productivity!! Not getting on to internet in one step is a Bad policy! make it easy.
- 3/5
Yes and yes
- 5/5
Nice
- 5/5
Great room. Very friendly staff
- 5/5
Clean room, Very friendly staff. Very accomidating
- 5/5
Great place
- 5/5
Friendly helpful staff. Clean comfortable room. Convenient location.
- 4/5
Great experience
- 3/5
I’d give it 3.5 if I could. Overall it was a decent place to stay if you’re visiting Aspen. My one complaint was that the shower has extremely low pressure and in the winter, it is not an enjoyable experience. Like most hotels nowadays, they do not come in to clean or change sheets/bedding until your stay is over. The breakfast was decent and the front desk staff was very, very nice. Overall, I would recommend this for a budget hotel.
- 5/5
Clean
- 5/5
.
- 5/5
Amazing
- 4/5
Thanks
- 5/5
Good breakfast and a clean room. Staff was very friendly
- 5/5
It’s was great experience
- 5/5
The front desk staff was exceptuonal. So friendly and professional!
- 5/5
After staying at the Cedarlodge in Glenwood - it’s apparent that no hotel room is as clean as they are at Cedarlodge. My only feedback is that the rooms need a deep clean - behind the trash can in the bathroom and under/behind the bathroom vanity, good vacuum and deep clean behind the beds is needed. Breakfast options were good. Hot tub jets were out of order unfortunately. Other than that it was a super nice stay and we will stay there again.
- 5/5
Thank you!
- 5/5
The room was very clean, and the staff were very nice. Good breakfast.
- 5/5
Nice experience and good property
- 5/5
family staff and clean rooms
- 5/5
ION.
- 3/5
I want to give five stars to the lady in charge of breakfast. She keeps everything clean and ready The front desk also very good with our request Thank you .
- 2/5
This is the noisiest room of any hotel I have ever stayed. I can hear everyone around me throughout the night and the kitchen noise for hours next door.
- 5/5
Handicap shower is poorly designed. No way to not get water all over the floor.
- 4/5
The room was nice and clean, and the bed was comfy. The only issues being that the bed was a bit squeaky when you moved around on it and the bathroom door was stiff and creaked. Plenty of parking around the hotel. Room temp was perfect.
- 5/5
Comfortable
- 3/5
Our room was poorly maintained , though the staff was very keen on solving the issues
- 5/5
Easy parking
- 5/5
Will be returning for sure!!
- 5/5
excellent bed and room condition. Very easy location and good bfast
- 5/5
Great stay. This property is MUCH improved over the past five years!
- 5/5
Everything about my stay was excellent. I HIGHLY recommend this lodging!
- 5/5
Jackson at the front desk was very friendly and courteous. Made our check in process easy and accommodated our special requests. The only issue we have had is staying connected to the internet. Other than that it has been a comfortable stay.
- 3/5
We were in a room on the first floor with a window facing the entrance into the parking lot. The window only had sheer curtains, so every car that pulled into the parking lot lit up the room all night long. It was also concerning to have only sheer curtains on the ground level next to the parking lot where anyone could see in the window while the lights were on in the room. Other than the curtains and the car lights waking us up all night, everything was good.
- 2/5
Long wait. I wanted to put my car on a certain card and instead it was automatically put in an on file card. I didn’t want that and was told there was no way to change it. I need to know how to get that card off of my file so this doesn’t happen again.
- 5/5
Spacious clean room with courteous staff, and good breakfast included. Would definitely stay there again.
- 4/5
Close restaurants and gas station
- 5/5
Stayed here many times. Easy location, clean good staff, walk to town!
- 3/5
Had to take a cold shower the morning I checked out of the hotel.
- 5/5
Enjoyed our stay and will return!
- 5/5
This quiet accessible motel has a lovely garden .
- 4/5
Shower temperature was barely warm, definitely not hot enough. Shower pan needed cleaning/work (either black mold or caulking). Otherwise comfortable. Breakfast was good.
- 5/5
The staff was very helpfull when we had an issue with our room.
- 4/5
the best Comfort Inn we have ever stayed at. Beautiful property. Breakfast choices were limited.
- 3/5
When I first entered the room, there were a lot of bugs on the ceiling and around the windows. Everything else was fine, but the cleaning wasn't perfect.
- 3/5
Ok hotel but room wasn’t cleaned in three days and wasn’t told we needed to ask for it to be cleaned
- 5/5
Pleasantly surprised by the amenities!
- 5/5
Clean, beautiful outdoor sitting areas, family friendly
- 5/5
When we arrived it turns out I had booked the wrong dates as a few things had been moved around on our trip. The staff was very understanding and was able to correct the dates and scores us a room with no issues. The area is very pretty.
- 3/5
The bed was the most uncomfortable bed I've ever slept on. The staff spoke broken English which ruined the beautiful Americana aesthetic of the Rocky Mountains, very disappointing!
- 5/5
Beds were comfy and room was nice and clean. Breakfast was great and pretty flowers to enjoy on the breakfast room patio.
- 4/5
Excellent breakfast!
- 5/5
Beautiful
- 5/5
Promised queen sized beds; definitely looked like full sized.
- 5/5
Great place to stay
- 2/5
The hotel pictures to say the least, looked nothing like the pictures advertised. I found a cockroach in our bathroom and there were some stains on the trimming of the bed. We were definitely expecting something different based off the pictures provided. After discussing with my family none of us slept very well either.
- 5/5
Close to the wedding venue, walkable to downtown.
- 5/5
The breakfast the next morning had a great variety and was very tasty. The perfect ending to a great stay.
- 4/5
No
- 5/5
This is a very clean place and the rooms are nice for the price.
- 2/5
That evening, I took my son to the pool, only to be repeatedly splashed by water due to other guests' children jumping in—despite clear signage prohibiting it. Their behavior was disruptive enough that another family eventually left the pool area. I tried to report the issue to the front desk, but no one was available at the time, which unfortunately wasn’t surprising. The next day, I returned to the front desk to follow up. After waiting, a staff member named Shaniya finally emerged from the office. I shared my concerns, but her response was dismissive—she stated that pool use was "at your own risk" due to the absence of a lifeguard, and that nothing could be done. I pointed out the posted rules against jumping, but she simply said for me to take a card and directing my concerns elsewhere. I left the conversation feeling unheard and frustrated by the lack of empathy. Later, while on our way back to the hotel, I called to request housekeeping. I was told flatly that it wasn’t possible because the staff was busy. I was offered fresh towels and trash removal instead, but when we arrived, nothing had been done. We had to go to the front desk ourselves to get clean towels, and my son ended up emptying the trash. This was far from the experience we had hoped for.
- 5/5
Travis B , the maintenance manager was very helpful and available on site. Kudos !
- 4/5
Location was great, right next to the river and walking trails.
- 5/5
Love this place, very comfortable
- 3/5
it worked for 2 nights
- 3/5
The breakfast wasn’t very good. The eggs were cold, fruit was over ripe and the toaster didn’t work. The waffle maker did work fine.
- 5/5
Excellent hotel.
- 5/5
Convenient
- 5/5
Everyone was wonderful, especially the lady from the morning she was very friendly !
- 5/5
Great location. Good value. Nice setting.
- 4/5
Clean,comfortable, convient location
- 5/5
Very nice hotel.
- 5/5
Clean and good location
- 5/5
Very convenient
- 4/5
Great place for the $$. Breakfast was disappointing
- 5/5
Beds were so comfy - great night sleep. Clean and friendly staff. Perfect for our little vaca.
- 5/5
Perfect location great ee
- 5/5
Great place for a snowboarding trip to Snowmass. 35 minute drive to the lifts.
- 5/5
Great place
- 5/5
I will def be back
- 4/5
Fine, except they need to put directional signs in the motel. First time I have ever stayed somewhere without directional signs on the walls. Too easy too get disoriented.
- 5/5
Clean
- 3/5
Less Good: Moved rooms as Internet was down in most of the hotel. But room was right where all staff staged in the morning and near the breakfast area where some guests were loud
- 5/5
Great place
- 5/5
I really like Comfort Inn & Suites for some reasons why I had an awful situation since my mom passed away a couple of months ago. I could only afford this hotel. It’s very easy and beautiful. I had some problems with the WiFi that only worked in the lobby, not my room. I wish the WiFi could work in my room. I kept walking down to the lobby from my room back and forth every day. That’s only one problem. I also love the breakfast. It’s so great! That’s all I want to say.
- 4/5
A little noisy
- 5/5
Great location and great staff
- 5/5
Great place
- 4/5
Nice staff. No elevator so that was inconvenient. Clean and good condition. Jacuzzi was a nice touch.
- 4/5
Room with view. Quiet location. Clean , good breakfast.
- 5/5
Clean and good room size
- 5/5
Very friendly staff.
- 5/5
Clean and safe !!
- 2/5
Under construction... put me next to the front desk and housekeeping. So, to be honest I won't come back again.
- 5/5
Friendly staff, very good breakfast and love the cookies on check-in
- 5/5
Good pLace
- 5/5
I like the openness of the area. The staff were great at check in.
- 5/5
This location is top notch! I really enjoyed meeting the manager and the staff were super friendly.
- 3/5
Clean, mostly, but loud. Staff did nothing about it. The one thing you want in a hotel is to sleep
- 5/5
Great
- 3/5
The air conditioner was not working . The front desk came in the room to look at it at 9 pm and said maintenance wouldn’t be here until next day at noon . Hot night . Our room was right next to stairs on second floor ( no elevator) extremely loud all morning . Breakfast was amazing .
- 3/5
Breakfast was not good 😐.....
- 5/5
Quick, clean and quiet.
- 5/5
Our stay was good - no complaints. The staff was great, very kind and professional. Check-in/out was quick and easy. The free breakfast was nice and had several options. The location was convenient with respect to downtown Carbondale and Aspen, etc. We decided to book here for our trip as it was affordable, had good reviews, and was within driving distance of Aspen. Would book here again.
- 5/5
Difficult to get out of street toward town and restaurants. Otherwise would be a total 5
- 5/5
Good, late alternative for Redstone. Able to get a front floor room with 1st floor access.
- 5/5
It was amazing.
- 5/5
Check in was easy, as is the parking. Not to far from a few shops and restaurants. Peaceful and clean
- 4/5
Great location option for near glenwood area. Good stuff and amenities. Room sizes were also nice.
- 2/5
The front desk experienced wasn’t good. The Assistant General Manager was dramatic when we arrived at 3:45p and said no rooms until 4p at the earliest. Mind you the parking lot was empty, so I don’t know what the hold up was?
- 3/5
Very overpriced.
- 3/5
needed one night's stay en route to Denver. property was fine - parking was difficult as there were no spots as they were taken by local utility company.
- 5/5
Really comfortable and conveniently located. The staff was super welcoming and the facilities were really nice. The only downside is that there are not elevators although the place is only 2 stories high. However, if you carry a big suitcase, well...
- 5/5
A little noisy but otherwise very nice.
- 2/5
Card key stopped working twice, toilet blocked, A/C not working right, coffee machine wouldn't turn on; all in a four night stay in Carbondale!
- 2/5
While the property sits at a nice location by the Roaring Fork and the hotel appears well maintained, the rooms are basically tiny for such a price range. What made me giving it a 2-star rating is the room we were given, #215 right above the entrance door to the registration lobby. We were bothered by the noises from the closing and opening of the two doors below all night long and didn’t get a good sleep at all, making it a bad stay.
- 5/5
Way better than we expected
- 5/5
10/10! Very clean and also quiet. Great breakfast!
- 4/5
They let us check-in early. Staff very nice. The room felt a bit small, encumbered. But the furniture itself very nice. We were on the first floor near the breakfast patio area and it got a little noisy at times at night but the front desk asked them to be quietier. You can't really swim in this pool as it's too small, only a few feet wide. Very clean room and lots of staff.
- 5/5
This Comfort Inn was very clean, comfortable, light and bright. The front desk staff, house cleaning and maintenence mgr were all friendly, responsive and most friendly. We would definitely stay here again.
- 4/5
It was charming and quaint. Very clean. Didn't like: no elevator..makes it a little difficult for older guests.
- 5/5
Good
- 5/5
Great area, closest to so many attractions