Residence Inn by Marriott Upper Marlboro Joint Base Andrews

Very spacious

The reception area staff were friendly, the surrounding was safe and a lot of good restaurants

cleanliness. diverse menu accessibility

Exceptional

I stayed in the cleanest hotel room ever. No complaints at all. Front desk staff check in lady was weird but that was probably just her because everyone else was very nice. I enjoyed every minute of my hotel stay!

My overall stay was nice and comfortable

Requested additional towels cleaning staff did not refresh room or bring towels. Stayed Wednesday thru Sunday.

Location was wonderful front desk and kitchen staff great. Requested additional towels cleaning staff did not refresh room or bring towels. Stayed Wednesday thru Sunday.

Loved it. Extra cool points to them because in that area, them other hotels not on that level. This was the nicest stay I had in Maryland.

Breakfast was delicious

Excellent customer service

Exceptional

Exceptional

Rooms were clean and check on was quick

Staff, room, breakfast Location

The breakfast was available and plentiful each morning. John made our stay the most enjoyable. My family and I was at the hotel for my retirement from federal service and birthday celebration.

the room was clean and the location was excellent

It was a decent stay , but the staff wasn’t to helpful .

A+ Service, friendly staff, easy check-in, easy checkout, great experience

Wonderful I liked the hotel

Wonderful I liked the hotel

The breakfast was ok nothing spectacular! The room was very accommodating for my handicap I didn’t need to struggle to get in the bed (beds are lower to floor) or the shower (walk or role right in) which was great. I didn’t get in the pool but the other people I saw was having a great time

They switched our room from a king to a queen only because we booked 3rd party which didn’t have a refrigerator. They gave us that room because we one would be there for 1 night. They didn’t ask us if we were ok with they new arrangements.

I didnt have a fridge i had to wait 2 hours for my room and the rooms carpet was wet and room smellled so i was switched to anothwr room and it was missing a fridge

Great hotel will be staying again…great if you have kids indoor pool basketball court grill and there are a lot of stores right across the street

The property was very nice in the beginning. I enjoyed being at the residence Inn. It felt like a one bedroom apartment until my last couple of days one laying in the bed I kept itching. It felt like something was crawling on me. I had extended my stay from the 19th through March 23rd, on March 18 I was itching really bad. I pulled the covers back and it was 2 bed rugs in the bed. I called the front desk and I told them what was going on. I even brought the bedbugs and a napkin to show that lady Sandra that was working at the front desk. They move me downgraded my room I was put on the first floor with the mattress, and the boxspring was on the floor. This was for wheelchair accessible the room just look like somebody was staying there. The bed was so low and after experiencing the bed bugs, I couldn’t even sleep. I didn’t like the fact that when I bought the concern to the front desk and the bedbugs that was in the bed, they downgraded me in a room that was wheelchair accessible. The boxspring and mattress was on the floor when I brought the concern to the front desk, they said that was the only thing that they had available. They didn’t have any more rooms. After not getting any sleep, waiting for the manager to come in to deal with the situation only for the manager to have no compassion for what I went through the manager was so unprofessional she had me waiting for her for over an hour to tell me that I had booked my reservations through a third-party, which was Booking.com. And what I have to say about Booking.com, they are a rip off. They owe me $525 that the hotel honored because of the situation for my stay from March 19 through the 23rd they refunded my money back to Booking.com from the 20th through 23 March. Every time I call Booking.com the phone is always hanging up or they would tell me my money would be back in my account 7 to 11 business days. Every time I call them they are always hanging up on me or telling me that my money will return into my account 7 to 11 business days. I have never been through this experience and I will never book through Booking.com anymore and would not recommend anyone to stay there. They sent out someone to check for bedbugs this was in the morning and then they gonna tell me they did not find any bedbugs but of course anyone knows they do not come out during the day time my experience the last couple of days was horrible

The property was very nice in the beginning. I enjoyed being at the residence Inn. It felt like a one bedroom apartment until my last couple of days one laying in the bed I kept itching. It felt like something was crawling on me. I had extended my stay from the 19th through March 23rd, on March 18 I was itching really bad. I pulled the covers back and it was 2 bed rugs in the bed. I called the front desk and I told them what was going on. I even brought the bedbugs and a napkin to show that lady Sandra that was working at the front desk. They move me downgraded my room I was put on the first floor with the mattress, and the boxspring was on the floor. This was for wheelchair accessible the room just look like somebody was staying there. The bed was so low and after experiencing the bed bugs, I couldn’t even sleep. I didn’t like the fact that when I bought the concern to the front desk and the bedbugs that was in the bed, they downgraded me in a room that was wheelchair accessible. The boxspring and mattress was on the floor when I brought the concern to the front desk, they said that was the only thing that they had available. They didn’t have any more rooms. After not getting any sleep, waiting for the manager to come in to deal with the situation only for the manager to have no compassion for what I went through the manager was so unprofessional she had me waiting for her for over an hour to tell me that I had booked my reservations through a third-party, which was Booking.com. And what I have to say about Booking.com, they are a rip off. They owe me $525 that the hotel honored because of the situation for my stay from March 19 through the 23rd they refunded my money back to Booking.com from the 20th through 23 March. Every time I call Booking.com the phone is always hanging up or they would tell me my money would be back in my account 7 to 11 business days. Every time I call them they are always hanging up on me or telling me that my money will return into my account 7 to 11 business days. I have never been through this experience and I will never book through Booking.com anymore and would not recommend anyone to stay there. They sent out someone to check for bedbugs this was in the morning and then they gonna tell me they did not find any bedbugs but of course anyone knows they do not come out during the day time my experience the last couple of days was horrible

There were bedbugs in the bed. The property may look clean when you get into the room, but there was a lot of dusting and cleaning that I had to do on my own on the 18th. I was itching very bad and I discovered that there were bedbugs in the bed that I immediately addressed to the property and I also showed them the two bedbugs that I found. They downsize me in a room that was wheelchair accessible that the boxspring and mattress was on the floor. The bed was sitting so low. The room had looked so old and looked like someone was living in the room. I could not even sleep. They said they did not have any more rooms available. I addressed the concern to the manager and ask how could they accommodate me? I was feeling so irritated and itchy that I did not want to stay there anymore because of the concerns of the bedbugs they told me they did not see any bedbugs once they did an inspection, but that was during the day and we all know that bedbugs come out at night. They told me that because I booked through a third-party which was booking.com. I had to go through them after going back-and-forth with the property manager, they finally said that they would accommodate me from the 20th to 23 March refunding me $525. They released it to Booking.com and Booking.com was supposed to refund me my $525 I have not received a dime I will never ever recommend anyone to stay at that property booking through.com they are a rip off and every time I call them they always hanging up the phone or we get disconnected somehow or they would tell me that my money has been refunded and it’s not.

There were bedbugs in the bed. The property may look clean when you get into the room, but there was a lot of dusting and cleaning that I had to do on my own on the 18th. I was itching very bad and I discovered that there were bedbugs in the bed that I immediately addressed to the property and I also showed them the two bedbugs that I found. They downsize me in a room that was wheelchair accessible that the boxspring and mattress was on the floor. The bed was sitting so low. The room had looked so old and looked like someone was living in the room. I could not even sleep. They said they did not have any more rooms available. I addressed the concern to the manager and ask how could they accommodate me? I was feeling so irritated and itchy that I did not want to stay there anymore because of the concerns of the bedbugs they told me they did not see any bedbugs once they did an inspection, but that was during the day and we all know that bedbugs come out at night. They told me that because I booked through a third-party which was booking.com. I had to go through them after going back-and-forth with the property manager, they finally said that they would accommodate me from the 20th to 23 March refunding me $525. They released it to Booking.com and Booking.com was supposed to refund me my $525 I have not received a dime I will never ever recommend anyone to stay at that property booking through.com they are a rip off and every time I call them they always hanging up the phone or we get disconnected somehow or they would tell me that my money has been refunded and it’s not.

I loved it The pool closing at 10pm it should stay open little longer for adults

The pool closing at 10pm it should stay open little longer for adults

We found a roach in the bathroom when we checked in the staff moved us to a new room

We really enjoyed our stay.

stay was great. Along with lemonade and ice tea. na

stay was great. Along with lemonade and ice tea. na

Access to shopping and very clean Had to pay to park there

Access to shopping and very clean Had to pay to park there

All was good and we like the breakfast options

One night stay, visiting for an event — so not much time spent ta the hotel or interacting with staff. Bed was comfortable, room and breakfast area was clean. Location was near the event. Condition was as expected of a 3* tier of a national hotel chain, no more and no less.

The hotel staff are awesome. We had no issues… great place to stay

The answer here goes back to the management staff and the owner. The owner believes, that a room should not be cleaned every day, not one is made, garbage is not removed from the room, wet towels are left on the floor, your room is not refreshed unless you stay there for five days. You should not dare to ask the cleaning staff for assistance as they will jump down your throat. The front desk has a major attitude. The exhaust fan in the bathroom was broken and was continuously running for 24 hours, their answer is well that’s like happening in every room. That is unacceptable. The owner does not take responsibility for broken items. As for coffee in the room, you probably will end up with botulism. They don’t use a normal coffee system, which is clean thoroughly, with each and every visitor. Mine, was full of scaled, water and dirty. When I asked the front desk, for a clean cup of hot water. I was refuse. I arrived early as I drove up and I asked if I would be able to get into my room one hour earlier as I was exhausted and I am disabled. I was told no. There were no rooms clean. That was another lie. The room was cleaned and a very nice gentleman at the front desk very tall and African-American asked me why I was sitting there an amazingly he got me into the room.

Superb

The air conditioning was ok kitchen had want I needed when I went to pull the cover back the sheets was dirty with a stain on it the carpet had blood on it so they going to give me some points for the inconvenience over all my stay was ok

Amazing

Exceptional

Everything was great. No complaints. Definitely will stay at this brand again.

Everything was excellent & we enjoyed our stay & felt very safe as my grandson had to have surgery that week & all was very tidy & clean.

The breakfast was great. The room design was good. The noise was horrible. People yelled and screamed outside the building until midnight. Security is none existent. Because of the hotel location car break ins are a real issue. This is emphasized by the "car/theft alert posted in each room. The bathroom fan runs all night making it hard to sleep. Check in was slow since there is only one front desk person for a large facility. There was a POOL PARTY of little girls taking up the entire pool to the point that no one else could use it. You had to use your key card to turn on the lights. Dumb idea!

The breakfast was great. The room design was good. The noise was horrible. People yelled and screamed outside the building until midnight. Security is none existent. Because of the hotel location car break ins are a real issue. This is emphasized by the "car/theft alert posted in each room. The bathroom fan runs all night making it hard to sleep. Check in was slow since there is only one front desk person for a large facility. There was a POOL PARTY of little girls taking up the entire pool to the point that no one else could use it. You had to use your key card to turn on the lights. Dumb idea!

Very convenient for family N/a

Great hotel

Great hotel

The breakfast is my family’s favorite at this hotel and it’s so fresh with a very large variety of food to choose from. Thanks. Came from Dallas, NC

The breakfast is my family’s favorite at this hotel and it’s so fresh with a very large variety of food to choose from. Thanks. Came from Dallas, NC

Room had a smell to it!!! Dirty Feet smell!

Room had a smell to it!!! Dirty Feet smell!

It was nice and clean plus I like the kitchen they had I like it all

Clean Perfect location

homey feel

homey feel

Love having a kitchenette in our room and the option for breakfast. Friendly staff.

Love having a kitchenette in our room and the option for breakfast. Friendly staff.

N/A

The hotel was clean and the staff was friendly and welcoming.

The hotel was clean and the staff was friendly and welcoming.

Courteous staff

Courteous staff

The amenities , The breakfast. We were harassed the moment we arrived to the hotel. We were harassed by the front desk lady until she clocked out her hotel. I will be writing HR.

N/a

Yes Awesome

Yes Awesome

The staff are always friendly and accommodating.

Neat and clean. Convenient to restaurants and stores.

As always the staff here is so professional and very nice people. The hiring team did amazingly well picking a great team. I always enjoy this property the amenities as well As the room, itself is a great place

Clean room and great service

Clean room and great service

Everything was wonderful!!

Everything was wonderful!!

The room was so awesome I decided to extend my stay! Very clean very cozy feels like home. The staff is amazing the free! Breakfast is amazing! I just love it here. 10/10 I will recommend

The room was so awesome I decided to extend my stay! Very clean very cozy feels like home. The staff is amazing the free! Breakfast is amazing! I just love it here. 10/10 I will recommend

Good staff Good breakfast

Good staff Good breakfast

$150 pet fee which is not refundable if there is no damages and you charge more if there are damages. I was also charged a $10 parking fee which I only found out because I looked at my receipt.

$150 pet fee which is not refundable if there is no damages and you charge more if there are damages. I was also charged a $10 parking fee which I only found out because I looked at my receipt.

Awesomeness

Awesomeness

Breakfast sausage was to spicy

The room was clean just the bathroom had hair on the wall when I went to take a shower they just said apologize

The room was clean just the bathroom had hair on the wall when I went to take a shower they just said apologize

The customer service was superb! Breakfast was a great perk! Overall the best stay I’ve had at a hotel!

The customer service was superb! Breakfast was a great perk! Overall the best stay I’ve had at a hotel!

Everything is just fine I just wish I could get my room serviced everday, I just had a major surgery and clean linen each day was specified.

Everything perfect customer service skills, room comfortable

Everything perfect customer service skills, room comfortable

Good brealfast

Good brealfast

The location is perfect and this is a hidden gem for the area I have no complaints

Very nice room. Friendly staff.

Very nice room. Friendly staff.

I appreciated that it was very nice and clean . _

The size of the suite was bigger than expected. Staff very courteous. One thing. Our check in was delayed. This was somewhat of an inconvenience.

The size of the suite was bigger than expected. Staff very courteous. One thing. Our check in was delayed. This was somewhat of an inconvenience.

Staff was pleasant and friendly. Room was clean and quiet

Staff was pleasant and friendly. Room was clean and quiet

!

!

The front desk staff was friendly and informative. The room was clean and spacious.

The front desk staff was friendly and informative. The room was clean and spacious.

Good

Good

Staff was very friendly and great. The room was very nice. Only complaint was the tv in the bedroom was not working. Hopefully they are able to fix it before the next guest.

Staff was very friendly and great. The room was very nice. Only complaint was the tv in the bedroom was not working. Hopefully they are able to fix it before the next guest.

Great staff

Great staff

Staff

Staff

Everything clean no complaints

Everything clean no complaints

Expedia— what is your agreement with this hotel that they can cancel reservations for such frivolous reasons?? I was stuck at midnight looking for a hotel and paying a higher premium!!! Don’t trust the reservation you make with this hotel.

Expedia— what is your agreement with this hotel that they can cancel reservations for such frivolous reasons?? I was stuck at midnight looking for a hotel and paying a higher premium!!! Don’t trust the reservation you make with this hotel.

N/a

N/a

Amazing !!!! No complaints none at all

Amazing !!!! No complaints none at all

I enjoyed my stay. Everything was convenient.

I enjoyed my stay. Everything was convenient.

I stayes here last year and have to say they have taken a step back in a year. I blame it on the other guests to be honest. 11:30 @ night banging doors, running and shouting in the hallways. Smell of weed. Maybe I just picked a bad weekend.

I stayes here last year and have to say they have taken a step back in a year. I blame it on the other guests to be honest. 11:30 @ night banging doors, running and shouting in the hallways. Smell of weed. Maybe I just picked a bad weekend.

The hotel was beautiful and it smelt so good!!! Thanks to Mr. Omar for being so kind and checking us into the hotel and Mr. Caleb for coming into the room to fix one of the lights that was not working. All the works were very pleasant and kind.

The hotel was beautiful and it smelt so good!!! Thanks to Mr. Omar for being so kind and checking us into the hotel and Mr. Caleb for coming into the room to fix one of the lights that was not working. All the works were very pleasant and kind.

I don’t like that we have to pay to park now. There’s plenty of parking spaces each day.

I don’t like that we have to pay to park now. There’s plenty of parking spaces each day.

Excellent service, clean room and free breakfast!

Excellent service, clean room and free breakfast!

Front desk manager and staff was extremely accomodating and professional

Front desk manager and staff was extremely accomodating and professional

I would definitely stay here again if possible.

I would definitely stay here again if possible.

The room wasn’t completely cleaned when checked in. Had to clean old makeup off the counter and something on the wall behind the couch. Toilet clogged on night two and no one would assist other than giving us a plunger. No room change either. Had to go down to the 1st floor restroom. The general manager was very accommodating the following day with a great discount. She saved the day and made it where I would consider giving them a try again if I’m ever in the area.

The room wasn’t completely cleaned when checked in. Had to clean old makeup off the counter and something on the wall behind the couch. Toilet clogged on night two and no one would assist other than giving us a plunger. No room change either. Had to go down to the 1st floor restroom. The general manager was very accommodating the following day with a great discount. She saved the day and made it where I would consider giving them a try again if I’m ever in the area.

Very friendly staff and clean place. Great amenities. Breakfast was amazing!

Very friendly staff and clean place. Great amenities. Breakfast was amazing!

Thrj

Thrj

I absolutely lovedddd this hotel. I loved the room, breakfast, pool, & cleanliness. The front desk staff were SO helpful and polite and made check in sooo easy for me and my family. The hotel is in a very convenient location with all sorts of food options surrounding it. I will definitely stay at this hotel again!!

I absolutely lovedddd this hotel. I loved the room, breakfast, pool, & cleanliness. The front desk staff were SO helpful and polite and made check in sooo easy for me and my family. The hotel is in a very convenient location with all sorts of food options surrounding it. I will definitely stay at this hotel again!!

Serenity, cleanliness and room size!

Serenity, cleanliness and room size!

We called front desk. Hotel did nothing to help situation.

We called front desk. Hotel did nothing to help situation.

The property, the area, everything was quiet. Staff was good. I really enjoyed my stay.

The property, the area, everything was quiet. Staff was good. I really enjoyed my stay.

Great stay!

Great stay!

Great stay

Great stay

Staff was very friendly and the facilities were very clean and in great condition. Room was spacious.

Staff was very friendly and the facilities were very clean and in great condition. Room was spacious.

Great place to stay peaceful

Great place to stay peaceful

I like the friendly staff. The rooms are gorgeous feels like your at home instead of a hotel

I like the friendly staff. The rooms are gorgeous feels like your at home instead of a hotel

My stay overall was just OK. I wasn’t really comfortable with the bed and the pillows were lousy. I thought it was ridiculous that we had to pay $10 for parking on the outside parking lot where security really was not there mining car attendance 24 hours.

My stay overall was just OK. I wasn’t really comfortable with the bed and the pillows were lousy. I thought it was ridiculous that we had to pay $10 for parking on the outside parking lot where security really was not there mining car attendance 24 hours.

The room was a good size, the kitchen cabinets were falling apart. The staff was excellent

The room was a good size, the kitchen cabinets were falling apart. The staff was excellent

My family and I came to this hotel and immediately was hit with a charge for parking $25. And the listing it said there was parking, but it didn’t mention that I had to pay for it. There was no microwave in the room. We had food that we wanted to heat up there was only on the first floor. How does marriot have their name on this hotel. Very unprofessional staff not to mention at 9:30 in the morning a cleaning lady tried entering the room which scared me and my husband who were sleeping trying to enter first and then knocked after the third time trying to get in. Luckily my husband went to the door. He didn’t open it but asked why are they trying to enter at 9:30 in the morning when checkout is at 11 which I found very unsafe and creepy. Luckily, I had the stopper on so she couldn’t get in. I will never be back at this hotel again and I don’t recommend it for anyone to come. It’s overpriced, unprofessional, and unsafe to me

My family and I came to this hotel and immediately was hit with a charge for parking $25. And the listing it said there was parking, but it didn’t mention that I had to pay for it. There was no microwave in the room. We had food that we wanted to heat up there was only on the first floor. How does marriot have their name on this hotel. Very unprofessional staff not to mention at 9:30 in the morning a cleaning lady tried entering the room which scared me and my husband who were sleeping trying to enter first and then knocked after the third time trying to get in. Luckily my husband went to the door. He didn’t open it but asked why are they trying to enter at 9:30 in the morning when checkout is at 11 which I found very unsafe and creepy. Luckily, I had the stopper on so she couldn’t get in. I will never be back at this hotel again and I don’t recommend it for anyone to come. It’s overpriced, unprofessional, and unsafe to me

everything was excellent except staff are not friendly

everything was excellent except staff are not friendly

Air conditioner sounded like a freight train, so bad it shook the walls. Other guests were complaining it was the same for their rooms. Pool was dirty with no pool towels, then was closed on a Saturday almost all day and still closed Sunday because someone complained it was dirty, but they had nobody onsite that could clean it all weekend. Had no waffles 2/4 days and the rest of breakfast was poorly stocked other than the yogurt and oatmeal toppings which had a nice variety. Basketball court right outside rooms was super loud (bouncing ball) and hotel allowed people to play and whoop and hollar until past midnight despite multiple complaints that their quiet hours were not being enforced, multiple nights. Large groups of peole were allowed to gather and party, until past midnight, even on Easter Eve. Answer was that they informed security, but it went on for hours. Didn't have enough room towels for my family at the desk, either. Tv locked up constantly, unwatchable.Rooms were a nice size but this hotel is a disaster.

Air conditioner sounded like a freight train, so bad it shook the walls. Other guests were complaining it was the same for their rooms. Pool was dirty with no pool towels, then was closed on a Saturday almost all day and still closed Sunday because someone complained it was dirty, but they had nobody onsite that could clean it all weekend. Had no waffles 2/4 days and the rest of breakfast was poorly stocked other than the yogurt and oatmeal toppings which had a nice variety. Basketball court right outside rooms was super loud (bouncing ball) and hotel allowed people to play and whoop and hollar until past midnight despite multiple complaints that their quiet hours were not being enforced, multiple nights. Large groups of peole were allowed to gather and party, until past midnight, even on Easter Eve. Answer was that they informed security, but it went on for hours. Didn't have enough room towels for my family at the desk, either. Tv locked up constantly, unwatchable.Rooms were a nice size but this hotel is a disaster.

Nice staff easy check in property clean breakfast could've been better not too many options just eggs oatmeal & waffles

Nice staff easy check in property clean breakfast could've been better not too many options just eggs oatmeal & waffles

Was told upon checking that there would be a one off parking charge of $10 but have since found out that this is charged per day which was not explained to me at any point. Staff were lovely, room was large and clean, with the location being great for lots of restaurants. Only a 10 min drive to Six Flags as well.

Was told upon checking that there would be a one off parking charge of $10 but have since found out that this is charged per day which was not explained to me at any point. Staff were lovely, room was large and clean, with the location being great for lots of restaurants. Only a 10 min drive to Six Flags as well.

If the are going to charge my card for an additional $200 that I can not get back for 5-7 bussiness days for incidentals then things that are broken should be charged and fixed to the people that broke them. Like a chair that the leather was ripped or the falling toilet paper holder or the missing door hanger. Another fun fact, they charge $10 for GARAGE PARKING an you park in their uncovered parking lot. Another small issue, if you are going to have a self serve waffle station, please have at least 2 waffle makers. Our family waited in line for over 30 minutes and the had to get out of line because we had to leave. Will not be waisting my money here again.

If the are going to charge my card for an additional $200 that I can not get back for 5-7 bussiness days for incidentals then things that are broken should be charged and fixed to the people that broke them. Like a chair that the leather was ripped or the falling toilet paper holder or the missing door hanger. Another fun fact, they charge $10 for GARAGE PARKING an you park in their uncovered parking lot. Another small issue, if you are going to have a self serve waffle station, please have at least 2 waffle makers. Our family waited in line for over 30 minutes and the had to get out of line because we had to leave. Will not be waisting my money here again.

10/10 would stay here again!

10/10 would stay here again!

Our stay at the Residence Inn in Upper Marlboro was perfect for our family of five. We booked a two-room suite, which provided plenty of space and comfort. The kitchenette was well-equipped with an almost full-sized refrigerator, dishwasher, microwave, and stove, though we didn’t use it much since the hotel offered a delicious breakfast each morning. The breakfast included a hot entrée, oatmeal, and a make-your-own waffle station, which was a great start to our days. The sleeping arrangements worked out perfectly, with enough beds for everyone and a fold-out couch for our youngest son. The hotel was very clean, and the employees were exceptionally friendly. My kids loved the indoor swimming pool, and we felt safe in the area, which is new and well-developed. The location was also convenient, with an Aldi, Chick-fil-A, and other shops within walking distance. One of the best parts was the easy access to Washington, D.C. The hotel is just 12 minutes from the Metro station, where we parked for a reasonable $4.50 per day. Taking the subway into the city and back was affordable at less than $13 per person. Overall, this hotel was an excellent choice for our family, and I would highly recommend it to others. We’ll definitely be looking for similar Residence Inn Suites for our next vacation!

Our stay at the Residence Inn in Upper Marlboro was perfect for our family of five. We booked a two-room suite, which provided plenty of space and comfort. The kitchenette was well-equipped with an almost full-sized refrigerator, dishwasher, microwave, and stove, though we didn’t use it much since the hotel offered a delicious breakfast each morning. The breakfast included a hot entrée, oatmeal, and a make-your-own waffle station, which was a great start to our days. The sleeping arrangements worked out perfectly, with enough beds for everyone and a fold-out couch for our youngest son. The hotel was very clean, and the employees were exceptionally friendly. My kids loved the indoor swimming pool, and we felt safe in the area, which is new and well-developed. The location was also convenient, with an Aldi, Chick-fil-A, and other shops within walking distance. One of the best parts was the easy access to Washington, D.C. The hotel is just 12 minutes from the Metro station, where we parked for a reasonable $4.50 per day. Taking the subway into the city and back was affordable at less than $13 per person. Overall, this hotel was an excellent choice for our family, and I would highly recommend it to others. We’ll definitely be looking for similar Residence Inn Suites for our next vacation!

The staff were very nice and helpful. I love staying here!

The staff were very nice and helpful. I love staying here!

Excellent price and very friendly employees

Excellent price and very friendly employees

Key cards was not working properly staff had to open our room door every time we left was a big headache

Key cards was not working properly staff had to open our room door every time we left was a big headache

It was a great trip. We loved the hotel and the nice big rooms. There were 4 of us women and the extra room was great. We loved haveing a kitchen and a sofa.

It was a great trip. We loved the hotel and the nice big rooms. There were 4 of us women and the extra room was great. We loved haveing a kitchen and a sofa.

Convenient location, surrounded by stores and eateries but wouldn’t recommend

Convenient location, surrounded by stores and eateries but wouldn’t recommend

Key cards didn’t work for any electronic locks from check in till later that night. Would have liked to have been able to enter my room and other facilities without needing an escort to unlock the door. Aside from that really great spot. The surrounding area kinda sucks but I was here working anyways

Key cards didn’t work for any electronic locks from check in till later that night. Would have liked to have been able to enter my room and other facilities without needing an escort to unlock the door. Aside from that really great spot. The surrounding area kinda sucks but I was here working anyways

Amazing staff the staff was so polite friendly and courteous from housekeeping to front desk

Amazing staff the staff was so polite friendly and courteous from housekeeping to front desk

Inaccurate picture of suite. One picture online, different picture of room upon check-in. I booked a full kitchen, oven included, online but was checked into room without an oven. Very unhappy. Staff was “sorry” and we were dismissed. Also, we paid full price each day for a clean room but they are still hiding behind CoVID area of not making beds, light housekeeping and supplying clean towels. (This area of service is countrywide and hotels are profiting hand over fist and needs to be addressed. )

Inaccurate picture of suite. One picture online, different picture of room upon check-in. I booked a full kitchen, oven included, online but was checked into room without an oven. Very unhappy. Staff was “sorry” and we were dismissed. Also, we paid full price each day for a clean room but they are still hiding behind CoVID area of not making beds, light housekeeping and supplying clean towels. (This area of service is countrywide and hotels are profiting hand over fist and needs to be addressed. )

We stayed here for the Cowboy and Commanders game, and it was great. The staff was so nice, the rooms were great clean and it is within walking distance of several food options. I do not recommend the Buffalo Wild Wings that is right beside the hotel it was awful but everything else was great.

We stayed here for the Cowboy and Commanders game, and it was great. The staff was so nice, the rooms were great clean and it is within walking distance of several food options. I do not recommend the Buffalo Wild Wings that is right beside the hotel it was awful but everything else was great.

My daughter had a cheer competition enjoyed our stay only problem was the lights in the front area didn’t work but there was other lighten to make up for that

My daughter had a cheer competition enjoyed our stay only problem was the lights in the front area didn’t work but there was other lighten to make up for that

The only downfall is the door wouldn’t always close. You have to use the key or hold the door handle from the inside first.

The only downfall is the door wouldn’t always close. You have to use the key or hold the door handle from the inside first.

We stayed one night on our way up to New England. The stay was quiet. The room and bathroom was clean. The staff was great.

We stayed one night on our way up to New England. The stay was quiet. The room and bathroom was clean. The staff was great.

property was clean and nice..!

property was clean and nice..!

Very quiet and clean

Very quiet and clean

Very nice accommodation. Clean convenience and plenty of shopping and restaurants near by. Would definitely stay again

Very nice accommodation. Clean convenience and plenty of shopping and restaurants near by. Would definitely stay again

The only thing that was disappointing was the breakfast. Waffles, no syrup, coffee creamer, no coffee. There was a large group in attendance and maybe when I came down it was time to restock. But either way, great experience and I will be back soon!

The only thing that was disappointing was the breakfast. Waffles, no syrup, coffee creamer, no coffee. There was a large group in attendance and maybe when I came down it was time to restock. But either way, great experience and I will be back soon!

Room was clean lot of space hotel was amazing. Will come back to stay

Room was clean lot of space hotel was amazing. Will come back to stay

The visit was alright but nothing memorable.

The visit was alright but nothing memorable.

I thought this property was excellent. The hotel seems pretty new and it was super clean. The lady at the front desk who checked us in was outstanding. (Wish I can remember her name). Very convenient to restaurants and shopping.

Was not happy that everyday we asked for waffles and they kept saying tomorrow. We booked for waffles with out stay. I don’t like eggs, don’t eat bread or milk.

A dog kept barking in the night the duration of my stay

GREAT HOTEL CLEANLINESS ON 100000

Property was very clean, great breakfast.

Good

Very nice place to stay, I love the breakfast. I walked into some stores and restaurants around and it’s worth it.

I like the convience of being close to the relatives i was visiting. When i arrived at the location i was put into a room that was occupied. I had to wait about 30 minutes before being put in a room. The manager on duty Darnell was a great help. The front desk worker Patience was absolutely no help and didn't quit know her job. The room i was in had ants and had to get front desk to spray. I would have to really think before i book again.

We enjoyed family time. The breakfast was better last year (several options), but still decent this year. Repeatedly booked.

Staff extremely pleasant! The only concern I had during the stay was I guess the rental of the pool area to locals for a party…better crowd control is needed to live up to the brand name. Marijuana smoking at the door entrance and the rude behavior while I was getting ready for my wedding would definitely cause me not to recommend the facility on the weekends.

The room was amazing. The only concern i have is that the housekeeping staff trying to rush you out of the room before check out time.

Everything above my expectations love it

Everything perfect just the pool, has air conditioning and was cold

Breakfast could had been better, seem like some of the items was old

Upon arrival we were greeted warmly and it smelled nice. The property and rooms were clean. The one thing we didn’t like was there was a small stain on a sheet but the staff graciously gave another one and apologized. We enjoyed sitting in the outside bbq area while eating our food. Overall we enjoyed our stay.

Nice hotel and shopping market next to it.

For the purpose I also requested the hotel team if there is anything they can do to add on to her surprises and I received an email confirmation from them saying they could absolutely do something to make it special for her. I rechecked about it once we checked in to ensure it’s not missed and the front desk lady said she will ensure that team does not forget about it. And of course my doubts got confirmed when nothing was done and when we checked out the front desk lady(another one) had no info about the request! Totally disappointing experience. I would have been fine if it was told upfront that they don’t take in special requests but after confirming twice and still not delivering was bad.

Excellent hotel!

I think they should have a few picnic tables with umbrellas on the side or back of Hotel for customers to sit outside, to eat or smoke that is outside of Hotel especially in the summertime. Everyone doesn't always want to be around others just to be outside.

Relaxing stay for one night.

Clean dwelling area

Nice room

It’s good option

Very nice place

Excellent stay. Not to far from the DC area but far enough not waiting in traffic to eat dinner.

Great Stay! Very clean. Excellent staff. Great location!

Everything was amazing

Very nice family friendly hotel. Great location that's close to did places. Staff was great.

Never again.

good stay

And, special compliments on the included breakfast thats arranged for the brief business & leisure stays.

Outstanding.

Nice

Nice and comfortable. Great location!

Hotel suite was later out perfectly for our needs with full fridge, king bed and good size pull out couch.

Stay was good and comfortable. Wish the check in time was a little more accommodating, but all worked out in the end.

Breakfast a plus most definitely But this time I didn’t like my bed I was in room 208 maybe just need to be replaced? But overall I love this location

Excellent stay

The good, if you're still reading. The location is great, the free breakfast was very good, and the picnic firepit area was amazing. I also really enjoyed them having bbq grills. I wouldve given this place 4 stars had they had daily house keeping and a nicer pool.

Close to dining and shopping options.

We booked a one-bedroom suite but got a one-bedroom handicapped one, so I requested a one-bedroom suite that was not handicapped. I waited at the front desk for about 15 minutes while they checked to see if a one-bedroom suite was fixed because of a maintenance issue. The one-bedroom suite maintenance issue was not fixed, so we had to take the handicapped room. I will not stay in a handicapped room again. Everything in the room is set up for a handicapped person. The king-size bed is low to the floor, the shower controls are trouble, and the water from the shower runs out on the floor in the bathroom. The ironing board was small that we had to iron our clothes by putting it on the dining area table.

Had a marvelous stay the front desk was amazing and the kids had a ball in the pool it was so nice I stayed a extra day.

Staff very friendly

Great room

It was an over-all great stay. However our room was not tended to while we were there. Our trash was not taken out. And the towel bars fell of a few times. The first the towel bar fell it lande on my son's foot. I did appreciate the front staff that got us in room fairy fast.

Wonderful service at the front desk. I made an error when booking and the desk agent went above and beyond to accommodate me

Very nice hotel