Umakayu Joglo Villa Bali Boutique Hotel

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We absolutely enjoyed our stay. The room was very clean and has everything we need. There’s a water foundation inside the room, which conveniently solved the drinking water concern. The villa was beautifully embraced by plants and has a hidden stream. The pool was also regularly cleaned. We weren’t affected by the construction noise at all. The customer service was truly exceptional. We were welcomed by a big bowl of fresh fruits and two cute cats in the villa. All staff we encountered were genuinely kind and helpful. We accidentally left our valuable property in the safe box, Putu and Nicole were super responsive and generously helped us ship our stuff through international shipping back to Australia. We can’t thank them enough for their active problem solving and hospitality. Nothing at all.

Upon arrival, we were welcomed by the hotel's Manager (Putu) who is SUPER friendly. He looked after our every need during our stay. The experience is super tailored for each customer. He gave us a very detailed guide of places to go to, where to eat, entertainment, etc. They provide you with everything you need (I'm not just saying it, it is true!) The facilities are TOP NOTCH. The shared kitchen (in case you feel like cooking) has everything you need, and it's open 24/7. It is also at good distance from the rooms so you don't need to worry about being disturbed if anybody decides to make a midnight snack. The whole place is surrounded by plants and it instantly makes you feel like you're staying in a very fancy forest (with a pool in the middle!). The pool is nice as well. Good size for the amount of bedrooms the hotel has Now, the bedrooms are out of this world! They're joglos and you would stay in a whole unit (with terrace). The bed was BIG and super comfortable. There's a cabinet full of cutlery, some spices, lots of glasses and cups, mosquito repellent (free of charge), etc. They also made sure to put a mosquito incense out of the door to shoo them away. The bed is also surrounded by a very silky mosquito net that gives it a fancy look. The bathroom was nice, spacious and very clean! They clean the units TWICE a day, and you can choose either day time or afternoon time for your cleaning. On our last day, our check out time was supposed to be 12pm, and unfortunately our pick up to the airport would only show up at 8pm so we had nowhere to spend 8 hours with 4 suitcases. This is where you see how GOOD they are. Putu was so kind to allow us to stay in the room until 8pm! How amazing is that! We stayed in 4 hotels during our entire Bali stay, and this is the BEST one so far. The only thing I'd recommend looking into, is perhaps putting a bigger sign outside of the hotel with big letters that says "GIORGIO AT UMAKAYU'S" so that everyone can find this gem in Canguu.

Beautiful peaceful oasis in hectic Canggu, thoughtful decor, amazing staff, overall 5star stay !!

This place is perfect in every way and if you have managed to stumble on their property amidst the sea of available accommodations in Bali, don't hesitate, book it! I don't know they managed to create such a tranquil oasis right on the main street of Canggu but I felt every stressor leave my body when I settled in here. There are so many little touches that make this place amazing, its like they anticipate your needs before you do - like how they turn down your room at night, prepare the bed, light some candles, get the temperature just right or the fresh coconut in the fridge, natural mosquito repellant, the adaptor for your room so you don't have to worry about your chargers matching or how each bungalow has its own private wifi. I felt capable of traversing the gruelling hot & chaotic Canggu streets, always knowing I had this place to return to. An evening or an early morning dip in the pool, the sounds of birds in the garden, the gentle stream and temple outside my window, the healthy eatery across the street that is open 24 hours a day, the absolutely lovely and gracious staff. You will feel very well taken care of here. Nothing!! I loved everything about this place and will return if I ever get the chance to return to Bali.