Portofino Inn Burbank
About Portofino Inn Burbank
In the heart of Burbank, California's media center, and minutes from the area's major attractions, this comfortable motel provides relaxing accommodations that both business travelers and tourists can enjoy. The Portofino Burbank is ideally located close to many of popular tourist attractions and businesses. Guests will find easy access to numerous TV studios, theme parks, restaurants and shopping. After a long day in the city, guests can relax at the Portofino. With luxurious pillow-top mattresses and in-room microwaves and refrigerators, guests can enjoy all of the comforts of home while traveling.
Amenities
- 24-hour front desk
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Family friendly
- Smoke-free property
- Air conditioning
Reviews
The Portofino Inn Burbank receives generally positive reviews for its convenient location, friendly and helpful staff, and clean rooms. Guests appreciate the free breakfast and coffee, as well as the proximity to Universal Studios and other local attractions. However, some guests express concerns about the thin walls, leading to noise disturbances, and the need for updates to the rooms and facilities.
- Convenient location
- Friendly and helpful staff
- Thin walls leading to noise disturbances
- Rooms and facilities in need of updates
- 4/5
The outside of the property is well maintained. The room cleaning was mediocre at best (not well vacuumed, dust, prints on the mirror). The staff is great - friendly & helpful. I didn’t make it to breakfast but I saw it being set up the night before during check in. Looked well stocked. Disappointed that there is no in-room coffee. Kind of a fun location if you are into TV & Movie filming locations.
- 5/5
This is a great place to stay in. I was not expecting how clean it was and to my surprise it had a mini fridge and a microwave. I will definitely be staying here again.
- 5/5
The staff is very courteous, kind and very helpful. Breakfast is minimal, but adequate for us. We stayed here many times and appreciate the lodging, location and care the staff takes to makes the Portofino Inn a wonderful place to stay.
- 5/5
Clean, updated rooms, quick easy check in. Coffee and juice available during office hours. Friendly staff. Continental breakfast. Easy walk to 7-11. Plenty of parking - we always got a spot right by our room. We felt very safe in the neighborhood. Anything near to LA can be sketchy but this was pretty good. This was our second time staying here and would stay again.
- 4/5
I would stay there again
- 4/5
Staff were very nice and helpful. Only downside is the walls are very thin and think sink did not work properly.
- 4/5
The location is great - central Burbank. The room was clean, the staff was efficient and helpful. No problems. One thing that was interesting was that the toilet in our room was evidently connected to the hot water supply. This made sitting on the toilet a warm and pleasant experience! Highly rated!
- 4/5
Clean. Staff good and pleasant. Decent parking. This was the first time there was a "street person" wandering the parking lot. This was the morning of loading my truck before checking out. Guy was in the way. Sad. The manager had to speak to him.
- 5/5
I really enjoyed my stay here.The staff were very friendly and when we went to the 711 late at night, as we walked back, we tried to open the front office.Door to get some free juice and it was locked.But a stuff notice from the parking lot and unlocked it and let us get some juice which was nice & he was really nice about it
- 4/5
Everything was great. The AC would just turn on and off so that was annoying. Other than that it was a nice stay. Parking was also convenient.
- 5/5
I like staying at Portfino Inn since it is very convenient to visit Universal Studios Hollywood and Griffith Park; as well as my friends in Burbank, Los Feliz, and Hollywood. I appreciate the free Hotel Breakfast and free Parking. My King size bed was very comfy. The hotel staff was friendly and I've stayed here before. I will stay here again.
- 5/5
We enjoy a lot staying there. The zone is perfect
- 4/5
Nice updated rooms. Decent area. Would stay again
- 5/5
The stay was peaceful, the reception staff were wonderful in welcoming and storing our luggage. We felt safe.
- 4/5
Very clean, great shower, interesting lobby with all the Hollywood pictures.
- 5/5
The room was clean, the staff was great, felt very safe.
- 5/5
The room was clean and the bed was very comfortable. Staff was also very helpful. Will be back.
- 4/5
Everything was fine. It was clean, quiet, and served our needs perfectly.
- 4/5
Nice and Clean rooms, plenty of parking, staff was pleasant
- 5/5
very cool
- 5/5
Overall very well maintained and quiet. Easy parking and close to Costco gas.
- 5/5
This is my 3rd or 4th staying here. The owner and front desk are always friendly. It you flew in and didn't Drive there’s a 1 dollar bus or 1.75 bus that will take you to bottom of the universal hill where you can catch a free shuttle up to the park or a very short walk to Warner brothers. It’s very convenient and I am already to planning to stay here for my horror nights trip. The area over all is very quiet. The breakfast isn’t the Hilton but good for that it is and nice so you’re not hungry when you leave. They have a lot of options.
- 5/5
This is a nicely priced hotel close to lots of restaurants. The staff is so friendly. We've stayed here several times and it's always surprisingly quiet! Never had issues with noisy neighbors or excessive street noise.
- 5/5
Great breakfast !
- 4/5
Very good
- 4/5
Everything good... thank you
- 5/5
Great location. Friendly and easy check in. Room was clean, comfortable and spacious.
- 5/5
Great location. Friendly and easy check in. Room was clean, comfortable and spacious.
- 5/5
Everything was good clean
- 4/5
The breakfast provided was the usual: prepackaged bread choices, fresh fruit, instant oatmeal, cereal and yogurt. There was coffee, juice andmilk as well.
- 5/5
Great place. Clean, well priced, and free parking. Highly recommend for the area.
- 1.5/5
The property was clean, but it was not in a good area. Once I arrived at the hotel, had I not paid in advance and it wasn’t refundable, I would’ve left and found another hotel. The room was clean however it was not updated, furnishings were old, the air conditioner did not properly cool the room and it was hot throughout the night, we wanted to call the front desk and complained or see if we could switch rooms, but the phone did not even have a cord to even connect to the wall. So if I needed something, I would’ve had to go back to the front office instead of call them.
- 1.5/5
The property was clean, but it was not in a good area. Once I arrived at the hotel, had I not paid in advance and it wasn’t refundable, I would’ve left and found another hotel. The room was clean however it was not updated, furnishings were old, the air conditioner did not properly cool the room and it was hot throughout the night, we wanted to call the front desk and complained or see if we could switch rooms, but the phone did not even have a cord to even connect to the wall. So if I needed something, I would’ve had to go back to the front office instead of call them.
- 5/5
Exceptional
- 5/5
This hotel is our go to lodging whenever we are in Burbank. The staff are so friendly and helpful. The rooms are comfortable with plenty of parking and we enjoy the variety of the breakfast.
- 5/5
Was ok for the place.... but for the price ... I think you get what you pay ....
- 5/5
Breakfast was outstanding, with great coffee and a variety of options, including a selection of pastries, yogurt and fresh fruit. We would not hesitate to stay there again, and want to thank Alfredo for making our stay so enjoyable!
- 5/5
Staff very helpfull will stay again
- 5/5
Wonderful service, everything was very well maintained! Room was so comfy! Would definitely stay again!
- 5/5
Solid clean easy. Perfect for a quick night away.
- 5/5
Staff polite and friendly. During checkout asked if stay was pleasant and it was. Area was safe and clean
- 1.5/5
Nothing. Dusty, furniture is not maintain, faucets does not function. It seems faucet has not been used for years. The floor carpet stinks. Pillows are too soft being over used.
- 1.5/5
Nothing. Dusty, furniture is not maintain, faucets does not function. It seems faucet has not been used for years. The floor carpet stinks. Pillows are too soft being over used.
- 3/5
Pleasant
- 5/5
Guy at the front was super nice.
- 4/5
So welcoming and friendly The water heater broke the morning we were leaving
- 4/5
So welcoming and friendly The water heater broke the morning we were leaving
- 5/5
Exceptional
- 5/5
An amazing staff and a steal compared to the price of surrounding properties. A cute motel with a film history, if you need to stay in the area, look no place else. You will not regret it.
- 5/5
Great staff and very friendly!
- 5/5
Nice place to stay for cheap
- 4/5
Small and tucked away🙂
- 5/5
The Portofino was great. It is an older inn with modern immunities. The staff and especially the manager are very proud of the inn and that transitioned well to the service we got! The parking was FREE which is like a unicorn in this area. Lots of filming history at Franks restaurant which is on the same lot. The provided breakfast included some pastry’s, bagels, juice, cereal, yogurt, fruit. If you’re a light breakfast person this is all you will need. I highly recommend staying here. The area is safe and close to lots of activities.
- 4.5/5
Superb
- 5/5
Front desk workers were awesome! Cool restaurant that is closed but used as a set for some really cool shows and movies on property. Breakfast was great. Stay was great!
- 5/5
Parking was great and the breakfast was just enough.
- 5/5
Overall great experience. Clean and comfortable space to stop and relax in your travels.
- 5/5
The front desk staff was exceptiopnal!! I will stay here again when visiting Burbank! Thank you
- 4/5
Breakfast was standard prepackaged fare, but the time were clean and staff was to friendly. Site has a rich Hollywood history, which made it an interesting stay. Some amenities, such as a smart TV or more comfortable mattresses, could use upgrades, but the price was fair for that too.
- 5/5
Parking was a little challenging in our truck, but other than that, the room was very clean, everything worked!!!! Staff was very friendly and polite. I found my new place to stay when I come over to visit my family in the future 😎❤️
- 4.5/5
Superb
- 3/5
There was a plumbing problem with the room, but the staff fixed it immediately by changing our room. The staff is great.
- 5/5
Everything was set up for exactly what we needed it for
- 5/5
The rooms are very clean and the beds were firm and comfortable. I stayed here with my daughter on a trip to Universal studios and would book it again if we come back!
- 4/5
Would gladly return.
- 5/5
Exceptional
- 5/5
Clean rooms and great staff, great continental breakfast
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
This is my go to place in Burbank because it’s clean, comfortable and they are always friendly.
- 5/5
Shockingly, even with the Movie set going on. It was quiet and the room was clean and fresh. Will be going back and staying other nights soon
- 4/5
The rooms are quite decent, good bed and a sorta chaise lounge. LA was hot and the air conditioning worked good but being that the room is about 300sf the air is loud. The management was quite responsive and helpful, there was an internet problem that took a number of days to repair but they reduced my bill which I thought was very decent. If you’re into healthy breakfasts you’ll be disappointed, however cereal, bagels, yogurt, some fruit and a large array of cellophane wrapped pastries are available. It’s really close to Metrolink which I used and the area is both safe and convenient. It’s quite quiet there, and everyone seemed nice…management keeps eyes on the property. I’d stay here again.
- 5/5
Thank you for the great service
- 4/5
The layout of the room was great. It was 10 to 15 min from universal studios and Hollywood walk of fame and the Hollywood sign. The staff was friendly, but the wifi was spotty and the breakfast was ok, it was mostly sweet snacks, cereal and oatmeal and coffee, was expecting more. The stay was pleasant.
- 2/5
Breakfast was light but decent.
- 5/5
Was a safe and nice place to stay at for two girls by themselves.
- 5/5
Room was clean and spacious. Breakfast had a good selection of food. Staff was very friendly and helpful! Would definitely stay here again if we are back in the Burbank area! Bonus, they were filming a movie in the parking lot so that was neat to see.
- 4/5
The internet was fine. We enjoyed the location and it was very clean and secure. They have spent a lot of time renovating the property and it shows. I like to support small businesses and was happy to do so and would stay there again. If any constructive comments would be to have a higher temp hot water supply.
- 5/5
Big breakfast options, friendly staff, great location. This time we stayed, the wifi was out but front desk made accommodations for those who needed internet. 10/10 would stay again.
- 5/5
We were taken aback by how spacious the room was and how clean the place was. Unfortunately the wifi was down during our stay. But they offered a gracious discount for future stays. Continental breakfast offered. I would recommend getting a new toaster as it took a bit and still didn't toast as much as I would've liked it to be. Our sink water temp was not working properly, it was either super hot or cold, however, I forgot to report it, FYI, it was room 124. Location was conveniently located and near the freeway. Would definitely stay again. Thanks Portofino Inn for a nice, clean, quiet stay!
- 5/5
Wifi a little spoty
- 5/5
Exceptional
- 3/5
The area of town seemed pretty safe considering. I like the area more than the hotel. Lots of restaurants nearby. The deadbolt wouldn’t work in the room. It was just me & my kids so that was disappointing. If the area was more sketchy I would have changed rooms. The room is what you would expect a 2 star hotel to be like. Nothing fancy. Clean but not clean clean and very basic. The bath towels were like large hand towels. They were comically small. I am petite & it was insane, I can’t imagine any man using these towels. Nothing says you are at a low end hotel then a really bad towel in my opinion. Complimentary breakfast was nice to have. Nothing fancy. All grab and go type of food. Free parking was nice & convenient getting in and out of. The plants around the parking lot were nice even though some of them really need to be repotted. The restaurant filming location was cool to see. It would be cool if they offered a photo op inside once a day or something. I would say this is a nice two star hotel for a night. But I would never book it if the WiFi isn’t working and not stay for multiple days.
- 5/5
Room was clean, staff was welcoming
- 4/5
Clean room and really friendly staff
- 4/5
Stayed for three days while on vacation in the area. Room was clean and bed was comfortable. Nothing fancy, but great if you're just needing a place to sleep. No pool but free parking and breakfast which was nice.
- 5/5
This is the second time I have stayed here. It is a great location for my needs. Staff is friendly. Rooms are clean.
- 5/5
Very clean and had lots of space. The room we had was very quiet and reserved perfect hotel for our vacation will definitely be staying again.
- 5/5
Very convenient if you are going to visit the Hollywood area and Universal and have a car. Clean, good size room. Seems like a safe area. No complaints from us!
- 5/5
also the internet was fantastic. At first I used my iPhone hotspot not thinking the hotel internet would be that good. I was wrong. When I finally used the inhouse internet it was terrific and a big help.
- 5/5
also the internet was fantastic. At first I used my iPhone hotspot not thinking the hotel internet would be that good. I was wrong. When I finally used the inhouse internet it was terrific and a big help.
- 5/5
Friendly, kind, and helpful staff, immaculate room, and good parking area. Not soundproofed against other rooms and passing sirens.
- 5/5
Friendly, kind, and helpful staff, immaculate room, and good parking area. Not soundproofed against other rooms and passing sirens.
- 5/5
Great staff, excellent location, ample parking, amazing film history! Fresh breakfast and you get fresh juice and free water until 2 am which adds great value!
- 4/5
- 4/5
- 2/5
There were bugs all over the bathroom. We saw them at 11:30 pm and were exhausted so we slept there.
- 2/5
There were bugs all over the bathroom. We saw them at 11:30 pm and were exhausted so we slept there.
- 5/5
I’m so happy, I found this hotel! It was in a super great location to Universal Studios and Porto’s (the two places I had to visit). There was free (YES, FREE) parking!!! And a small free breakfast (perfect for my little early riser). But, this wasn’t the best part of my experience with this hotel.. My family and I got in really early at 10:30 AM. I stopped by to ask if they would hold my luggage — to my surprise Alfredo informed me that they had a room cleaned and available and would check us in right away. I was SHOCKED and so grateful! We got to get some rest before heading out for the long day. This hotel is amazing! We will definitely be back.
- 5/5
I’m so happy, I found this hotel! It was in a super great location to Universal Studios and Porto’s (the two places I had to visit). There was free (YES, FREE) parking!!! And a small free breakfast (perfect for my little early riser). But, this wasn’t the best part of my experience with this hotel.. My family and I got in really early at 10:30 AM. I stopped by to ask if they would hold my luggage — to my surprise Alfredo informed me that they had a room cleaned and available and would check us in right away. I was SHOCKED and so grateful! We got to get some rest before heading out for the long day. This hotel is amazing! We will definitely be back.
- 4/5
The friendliness at front desk. I never really do reviews but I was welcomed so good here. I was very comfortable staying here and it was an easy commute to near by restaurants and universal studios.
- 4/5
The friendliness at front desk. I never really do reviews but I was welcomed so good here. I was very comfortable staying here and it was an easy commute to near by restaurants and universal studios.
- 4.5/5
Clean, room set up is perfect.
- 4.5/5
Property was very nice, very well kept. Some Norma wear and tear but nothing too serious, all in alI family liked it and well definitely be staying again.
- 5/5
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- 5/5
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- 5/5
The room was very clean and the staff was courteous and friendly.
- 5/5
The room was very clean and the staff was courteous and friendly.
- 4/5
Room was nice, very clean with ample amenities. Staff was courteous and helpful.
- 4/5
Room was nice, very clean with ample amenities. Staff was courteous and helpful.
- 5/5
The Inn was very clean and the room had plenty of space for all of us. The staff was very friendly and helpful. The location was excellent to get to Universal Studios as it was a 15 minute drive to the park. Close to a lot of good restaurants with the Nu Great Wok being our favorite. Thanks for a great stay.
- 5/5
The Inn was very clean and the room had plenty of space for all of us. The staff was very friendly and helpful. The location was excellent to get to Universal Studios as it was a 15 minute drive to the park. Close to a lot of good restaurants with the Nu Great Wok being our favorite. Thanks for a great stay.
- 4/5
Excelente atencion de Alfredo en Recepcion, el Hotel bueno cerca de estudios universales y cerca de la burbank plaza
- 4/5
Excelente atencion de Alfredo en Recepcion, el Hotel bueno cerca de estudios universales y cerca de la burbank plaza
- 5/5
Our stay here was great! The room was clean and cosmetically updated. The mattress on our bed could have been updated as it did sag a bit. The manager and other staff were very attentive. The breakfast and coffee provided was very convenient. We would definitely stay here again if we were to visit Burbank again and will recommend to anyone we know of going to Burbank. Thank you!
- 5/5
Our stay here was great! The room was clean and cosmetically updated. The mattress on our bed could have been updated as it did sag a bit. The manager and other staff were very attentive. The breakfast and coffee provided was very convenient. We would definitely stay here again if we were to visit Burbank again and will recommend to anyone we know of going to Burbank. Thank you!
- 5/5
The room was recently remodeled and was clean. All of my staff interactions were friendly.
- 5/5
The room was recently remodeled and was clean. All of my staff interactions were friendly.
- 5/5
Yes. Very.
- 5/5
Yes. Very.
- 5/5
Surprised how nice it actually was and how well I slept!
- 5/5
Surprised how nice it actually was and how well I slept!
- 4/5
Room was clean beds comfortable. Light in bathroom was hanging off ceiling. Internet was basically non existent
- 4/5
Room was clean beds comfortable. Light in bathroom was hanging off ceiling. Internet was basically non existent
- 4/5
Great location. Friendly staff. Clean. Good basic continental breakfast. Rooms show age and wear. Limited hot water to the sink.
- 5/5
Close to universal. Safe. Family friendly. Parking was small but worked fine
- 4/5
Appreciate the value and continental breakfast and quick checkin and checkout.
- 4/5
Appreciate the value and continental breakfast and quick checkin and checkout.
- 4/5
Staff was pleasant, continental breakfast very good, room was clean and space felt safe.
- 4/5
Staff was pleasant, continental breakfast very good, room was clean and space felt safe.
- 5/5
It’s peaceful not high in traffic Nothing everything was great
- 3.5/5
clean place calm good people bathrooms dont have locks
- 4/5
Staff at check in was very friendly. The room was clean but the drapes were falling off and the carpet was tearing up by the bathroom vanity. I drank one of the two waters on the first day and thought they would replenish the water but they didn’t. Over all it was a good two day stay
- 4/5
Staff at check in was very friendly. The room was clean but the drapes were falling off and the carpet was tearing up by the bathroom vanity. I drank one of the two waters on the first day and thought they would replenish the water but they didn’t. Over all it was a good two day stay
- 5/5
Wish they served hot breakfast.
- 5/5
Stayed here 4 nights. Great location. Close to the train station. Excellent staff. Best hotel in the area.
- 5/5
Stayed here 4 nights. Great location. Close to the train station. Excellent staff. Best hotel in the area.
- 4/5
Great!
- 4/5
Great!
- 5/5
Our first time at this place. The room that we got was very clean with clean sheets on the bed. Only downside is that there is no swimming pool. Breakfast was as expected. Nothing over the top but enough to fill your stomach. We will definitely stay here again.
- 5/5
Our first time at this place. The room that we got was very clean with clean sheets on the bed. Only downside is that there is no swimming pool. Breakfast was as expected. Nothing over the top but enough to fill your stomach. We will definitely stay here again.
- 3/5
Ok room, breakfast was limited.
- 3/5
Ok room, breakfast was limited.
- 5/5
Nice location and clean room. Staff were very kind. I recommend this hotel with good price.
- 5/5
Nice location and clean room. Staff were very kind. I recommend this hotel with good price.
- 5/5
Lovely place
- 5/5
Lovely place
- 4/5
The inn is very clean and there is daily housekeeping. The only complaint would be that the housekeepers don’t pay too close attention. They don’t always make the bed and don’t seem able to leave the correct number of towels, wash cloths etc
- 4/5
The inn is very clean and there is daily housekeeping. The only complaint would be that the housekeepers don’t pay too close attention. They don’t always make the bed and don’t seem able to leave the correct number of towels, wash cloths etc
- 5/5
The staff was so helpful. We checked in late after a long drive. The place is a hidden gem!
- 5/5
The staff was so helpful. We checked in late after a long drive. The place is a hidden gem!
- 5/5
I love that the staff are always kind! This is the only place we stay when coming to LA. Loved everything
- 5/5
The beds were really comfortable, the staff was really helpful. The breakfast was limited, but did its job.
- 5/5
The beds were really comfortable, the staff was really helpful. The breakfast was limited, but did its job.
- 4/5
Did not eat breakfast there. Parking great as always. Staff pleasant as always.
- 4/5
Did not eat breakfast there. Parking great as always. Staff pleasant as always.
- 4/5
Just one night before flying to NYC, EVERYTHING WAS GOOD
- 4/5
Just one night before flying to NYC, EVERYTHING WAS GOOD
- 4.5/5
Always friendly and helpful staff, we’ve stayed here many times and the customer service is always great. The towels - everything else was great as it has been every time we’ve stayed.
- 5/5
Friendly people and a surprisingly updated room. The only thing id say is that the continental breakfast wasn't great. Stale food, and no butter for toast. Otherwiss, great!
- 5/5
Friendly people and a surprisingly updated room. The only thing id say is that the continental breakfast wasn't great. Stale food, and no butter for toast. Otherwiss, great!
- 4/5
I would return
- 4/5
I would return
- 5/5
Staff was great. Breakfast and coffee was great. All went well.
- 5/5
Staff was great. Breakfast and coffee was great. All went well.
- 5/5
Love the rooms
- 5/5
Love the rooms
- 3/5
The room was clean and the staff was nice but the mattress on the bed was terrible!
- 3/5
The room was clean and the staff was nice but the mattress on the bed was terrible!
- 5/5
Nice place to stay
- 5/5
Nice place to stay
- 3/5
Room and amenities.
- 3/5
Room and amenities.
- 3/5
The air conditioner in our room was so loud. Wakes us up when it’s in auto temp
- 3/5
The air conditioner in our room was so loud. Wakes us up when it’s in auto temp
- 4/5
It was everything we needed in a perfect location for us. All of our needs were met, and the staff was perfect. We always stay there when we visit family in Burbank. No comment.
- 5/5
It’s nice price to stay around Hollywood
- 5/5
It’s nice price to stay around Hollywood
- 5/5
Front Desk! All 3 were extremely helpful. Liked the proximity to Universal Studios, Hollywood n the mall. Felt safe. N/A
- 2.5/5
We had good stay. The carpet wasn't vacuumed when we got there we started for two nights and the second day the carpet was not vacuumed . They only went in and put out new towel.
- 5/5
Friendly staff member and helpful!
- 5/5
Friendly staff member and helpful!
- 4.5/5
Great location. Friendly staff. Super comfortable room with ample space, fully equipped with even a frig and microwave?! Shower pressure is great, and breakfast was a great perk. (It was provided even if my rezzo said it wouldn’t be!). Parking is ample, well-lit, free. I’d stay here again. So cool to be on site where actual big-screen films have been made before! Fun perk only in LA. Thank you also for allowing us to check in early, it really made all the difference in the world. N/A
- 5/5
This is not a fancy hotel. It's a motel with all the basics. But- it is comfortable, centrally located, you feel safe, and the staff is extremely attentive.,
- 5/5
This is not a fancy hotel. It's a motel with all the basics. But- it is comfortable, centrally located, you feel safe, and the staff is extremely attentive.,
- 5/5
I think this may be the nicest motor inn I’ve ever been! Nice very little breakfast. Coffee and juice available 24 hours. Room was clean and comfy. For what you get - may be a little pricey - but I’m noticing that everything in the LA area Is expensive!
- 5/5
I think this may be the nicest motor inn I’ve ever been! Nice very little breakfast. Coffee and juice available 24 hours. Room was clean and comfy. For what you get - may be a little pricey - but I’m noticing that everything in the LA area Is expensive!
- 4/5
Nice clean room. The inside is a bit dated but it served the purpose. The staff was very friendly, free continental breakfast and free parking &'WiFi. Great location for Burbank, studio stuff.
- 4/5
Nice clean room. The inside is a bit dated but it served the purpose. The staff was very friendly, free continental breakfast and free parking &'WiFi. Great location for Burbank, studio stuff.
- 4/5
Clean room and friendly staff
- 4/5
Clean room and friendly staff
- 3/5
Staff was amazing. Breakfast was decent. Shampoos, soaps were really nice. Clean Door didn't have weatherstripping making the room loud and the lock didn't seem secure make me feel paranoid. Dressers were best up. Bed a bit too soft. Pillows were gross.
- 5/5
I enjoy having milk for my coffee. The staff is very helpful and courteous. The parking lot feels very safe at night. The air conditioner/heater was very loud.
- 5/5
Clean rooms and enjoy that it was not too far from restaurants and shopping. Staff was nice and friendly as well.
- 5/5
Clean rooms and enjoy that it was not too far from restaurants and shopping. Staff was nice and friendly as well.
- 1/5
Staff and hotel are horrible.
- 1/5
Staff and hotel are horrible.
- 5/5
The Breakfast was very nice and it had variety! The Room was dated but, Clean & Comfortable!
- 5/5
The Breakfast was very nice and it had variety! The Room was dated but, Clean & Comfortable!
- 5/5
Staff was great, really helped us out last minute with changes to our reservation they were extremely understanding while we were dealing with family emergency. They made our stay very comfortable
- 5/5
Staff was great, really helped us out last minute with changes to our reservation they were extremely understanding while we were dealing with family emergency. They made our stay very comfortable
- 5/5
Everything was very good
- 5/5
Everything was very good
- 3/5
Tap water was broken every time we opened it splashed water every where and no hanger for towel in front of sink and no coffee maker in room
- 3/5
Tap water was broken every time we opened it splashed water every where and no hanger for towel in front of sink and no coffee maker in room
- 5/5
Place was well lit at night, quite and clean. Would definitely stay here again
- 5/5
Place was well lit at night, quite and clean. Would definitely stay here again
- 4/5
Very comfortable, quiet, and clean. I booked this hotel sight unseen and I was pleasantly surprised. Our room had a microwave and mini fridge, plus lots of storage for longer trips to put your luggage and clothes. The bathroom could have used a brighter light, but the vanity area was large and convenient for two people to get ready at once. The wifi worked perfect. The A/C could use an update. If you are headed to the airport or Disney studios, this is a convenient location. We felt safe and secure, even though this was just off the highway a bit. I was also surprised when we went for our free breakfast and realized the restaurant next door was used for filming. I asked the owner about that and he told me about the history of the place and also let me in to look around and take pics, so I got a great free "tour" of a landmark piece of Hollywood history. Would book again.
- 4/5
Very comfortable, quiet, and clean. I booked this hotel sight unseen and I was pleasantly surprised. Our room had a microwave and mini fridge, plus lots of storage for longer trips to put your luggage and clothes. The bathroom could have used a brighter light, but the vanity area was large and convenient for two people to get ready at once. The wifi worked perfect. The A/C could use an update. If you are headed to the airport or Disney studios, this is a convenient location. We felt safe and secure, even though this was just off the highway a bit. I was also surprised when we went for our free breakfast and realized the restaurant next door was used for filming. I asked the owner about that and he told me about the history of the place and also let me in to look around and take pics, so I got a great free "tour" of a landmark piece of Hollywood history. Would book again.
- 5/5
It was an easy, clean, quiet place to stay for one evening passing through the area. We were able to walk over to the downtown area and catch a movie and dinner. It was an easy, safe 20 minute walk.
- 5/5
The staff was extremely friendly
- 5/5
Clean, well-maintained, close to activities, restaurants.
- 4/5
Bed was great
- 3.5/5
Well kept, neat, rooms appear to be unkept. Everything was clean except the toilet. I didn’t like that when we arrived, the toilet appeared to be used with paper and urine it, not flushed.
- 5/5
Great value.
- 3/5
No additional charge for parking but could hear conversation and TV in room beneath us.
- 5/5
Great room. Clean and safe. Staff was friendly and so helpful. Free parking
- 5/5
This is an older motel, but they have renovated the rooms and have done a nice job with them. The staff is wonderful and very helpful, it’s incredibly convenient to be able to park right in front of your room, the rooms are clean, and it’s a perfect location. We will definitely return to this motel!
- 4/5
Okay.
- 3/5
Room was clean but outdated, thin walls could hear the upstairs neighbors and all traffic. Breakfast options advertised were limited and small.
- 5/5
Great history of the property. Staff so friendly. Unfortunately, our bed sheets were stained and kind of grossed us out.
- 4/5
Didn't eat there
- 5/5
It was in a not really busy area and the property was enclosed, which was really nice. Didn’t feel like I was on the street and the staff were always super helpful Honestly, there was nothing I didn’t like about the property. I thought everything was great. I do wish that the breakfast options were better and that there was a self-serve ice machine, but that’s just me being picky.
- 5/5
Honestly surprisingly, very pleasant! And the service was great! Definitely recommend it!
- 5/5
Property is great and close to Universal. Would stay again
- 5/5
Nice people, rooms were clean & nice
- 4/5
Nice to have fresh coffee and an array of choices for breakfast. I felt secure in my room and comfortable. The fan in the bathroom was very noisy. It came on every time the light was turned on, so there was no turning it off unless the light went off.
- 3/5
Breakfast was not really breakfast, dry cereal, sugary yogurt, bagels, bananas, oranges and coffee lacking the coffee. There were no high protein cooked foods, low sugar or options for people who are lactose free.
- 5/5
The complementary breakfast had a lot of variety (much more then we had other budget motels at Disneyland). The morning manager Alfredo was very accommodating too. My son wanted to eat peanut butter and even though not in the menu Alfredo went and brought us a small brand new container of peanut butter and asked us to keep it. Overall very happy with our stay. The beds were comfortable, rooms are very spacious with microwaves. Free parking right in front of my room. Altough the building is old but I would stay here anytime I visit this area again
- 5/5
The rooms are perfect and the place is quiet
- 4/5
No coffee in the room. Have to go to the office to get coffee. 7:00 to 9:00 am
- 5/5
This place was close to everything! Very centrally located and an easy commute to Hollywood and Universal Studios. Also, nearby shops, great restaurants, and stores.
- 5/5
I really enjoyed my stay and would definitely consider going back next time!
- 5/5
I stayed here for universal so I wasnt in my room living there. They have breakfast option and the lobby will reopen from 10 to 2 am which is great if you want to coffee after a long day at universal or getting back from horror nights. Pink line bus 5 will get you to universal for 1 dollar if you flew didn’t drive. I’ve stayed multiple times and came complain.
- 5/5
Portofino Inn staff were professional and very courteous. My room was clean and comfortable.
- 5/5
--The sink water is sometimes hard to control. I had trouble getting back to cold from hot. --There are sometimes bugs in our room (some ants, and I had to kill a cockroach). --Re-open Frank's Restaurant. We loved eating breakfast there. If it had been open, it would have been so convenient for us since we were staying right there at the hotel. Otherwise, the staff was friendly and service was excellent.
- 5/5
It was a nice place to stay
- 4/5
I was worried because I’m so picky where I stay. I usually stay at major hotels but they are getting so expensive for overnight stays . I was nervous that this smaller and inn would not be up to standard. Happy to report very clean and comfortable room. Free parking ( never usually get that anymore) quiet atmosphere and friendly late night check . Will stay here again
- 5/5
its a tradition to ud going to
- 5/5
Very Happy. Nice place.
- 3/5
Very standard little SoCal motel. Zero frills and obviously aging, but great for a place to rest my head one night.
- 5/5
Overall had a great stay. Play was clean, quiet and plenty of parking was available. The breakfast was also surprisingly good, they had a variety of options.
- 5/5
Easy access in to parking lot. Clean.
- 5/5
I have stayed at this hotel many times on business, and it is a great value for the area.
- 5/5
Room was really clean and staff were super nice
- 5/5
Staff were excellent and great free parking and breakfast too. Lovely stay.
- 5/5
Really. Comfortable and clean and it was so quiet, I couldn't believe it
- 5/5
The room was super clean, bed was comfortable, and the staff was amazing, the receptionist made us feel at home :)
- 4/5
Mike, who checked me in, was very friendly and communicative, giving me good advice on places to eat within walking distance. The place is obviously of 1960s vintage and while the furniture in my room was showing some wear, my space was very neat and clean as was the lobby. Good choices at the free breakfast bar. It would be nice if the adjacent Franks's cafe was open for business but I think they are doing better renting it out as a location for TV shows, movies and commercials, there are photos all over the lobby showing what productions have used it which is fun to see.
- 5/5
Omg Alfredo was amazing, very friendly and very knowledgeable about what was around
- 4/5
I thought that the bed would be softer and maybe some waffles in the morning for breakfast no coffee in the room other than that it was cool
- 4/5
Great front desk service. Property well maintained. Safe.
- 5/5
Downtown Burbank was just across the bridge, with walkable street lined with local restaurants and shopping. Would ABSOLUTELY stay there again.
- 5/5
Very clean felt safe staff very pleasant
- 4/5
- 4/5
This hotel is pretty close to Universal Studios and to Hollywood. There weren’t too many dining options close by. The pillows need to be replaced.
- 5/5
We were pleasantly surprised. Beds were comfy, rooms were clean and quite spacious. Would definitely stay again. Staff were fantastic and helpful as well.
- 4/5
Stayed here on a family trip to Universal Studios. The rooms were really spacious which was nice. The continental breakfast was grab and go foods.
- 5/5
😎
- 3/5
Okay stay for 2 nights, not luxury but it shall pass for quick trip.
- 5/5
The manager really cared about guests and making sure they had what they needed. The continental breakfast was nice and had multiple options that were refilled quickly. The rooms were spacious and clean. Good location to Universal, only about a 12 minute drive.
- 5/5
Very much deserving of praise, a true diamond in a sea of rough. You can easily see the thoughtfulness of the owner when you sit back and take in the attention to detail. I know everyone recalls modest places like this that just make you feel good—not fancy, just lovely. A perfect lavender sunset over the mountains as the backdrop, framed by a few towering palms that seem to defy gravity. The owner and his modest inn are referenced under “charm” in the dictionary. It makes me want have a cup of tea, put on a cardigan, and just be silent and still. I love it.
- 5/5
Nice, clean motel.
- 5/5
We have stayed here many times over the years, and you can tell that they are updating and improving a bit each year. Great friendly staff near quite a few small restaurants and near enough to various studios too. Our room was very clean but did have a few cosmetic things such as a broken small shelf in shower, some worn thru spots on furniture but again just cosmetic. We liked that there was a small fridge and microwave and a small set of outside tables near breakfast area. parking was right outside our room. Breakfast had a variety of juices, milk, coffees. Some bagels, pastries and breakfast wrapped snacks and pastries for on the go. If you are lucky enough you might see a film crew filming at franks restaurant diner which is on the property. We happened to be there and watched the setup, the actors coming and going and it was a fun behind the scenes look. Nice motel/hotel, no big fancy frills but clean and friendly place.
- 4/5
Very good customer service at check in.
- 5/5
A hidden gem. Not fancy, not new, not glitzy, but perfect for a few nights, Alfredo and Anna as well as the entire front desk staff are exceptional and accomadating. Their customer service was top notch. I was in a handicapped room and would of appreciated a mat in the shower as it was a bit slick and I must be cautious of falls. I also felt the bed pillows could be upgraded :-) but all in all, two thumbs up!!!
- 5/5
I appreciate the staff for letting me check in early.
- 5/5
Staff very accommodating for early arrival. Long vanity area for girls to do makeup.
- 3/5
The Portofino Inn was decent enough for a short stay sort of near Universal Studios, but the motel itself and the immediate area were rather run down. The place is a true motor inn and it looks like people may be living there, perhaps due to the LA Fires, which would be understandable. The room was ok, clean enough, the bed was comfortable but bring your own pillow unless you like super flat ones. It was surprisingly quiet, which was great. We also had an ok view of the mountains from the second floor. Breakfast was simple with bagels, basic fruit options, and pastries with coffee and juice. Service was fine. Overall, it was ok, but I'll look at other options next time.
- 5/5
Comfy place to stay. Free breakfast and free parking was a plus! Great staff and great location. Will stay again.
- 5/5
Our room was spacious, the fridge and microwave worked great. The beds were comfortable, not super plush, but fine for a weekend. The facilities were well maintained, and the hospitality staff were friendly and efficient, even when we didn’t leave our room until after noon! We would happily stay here again the next time we’re in the Burbank area or going to see a show at the Hollywood Bowl.
- 5/5
It was a nice safe stay!
- 5/5
Clean and the staff were exceptional. Parking was grear..
- 4/5
Quiet,friendly staff and guests.
- 4/5
Great location and easy to find
- 5/5
Great place. Quiet and clean. Felt safe.
- 2/5
Not good at all
- 2/5
I did not like this hotel did not look nothing like the pictures online. The room was so outdated . Everything looked old.
- 5/5
We stayed for one night as a family of 4. Perfect spot to stay for Universal Studios Hollywood. Was quiet at night and we enjoyed the breakfast. Easy and fast check in, thanks!
- 3/5
The towels were dirty and had hairs from previous visitors.
- 4/5
Older than I expected but all in all it fit our needs..
- 4/5
While the exterior may appear rough, the room exceeded the expectations I had formed upon my arrival. Frank's was closed during my stay, yet the fact that so many shows had been filmed on site was one of the biggest indications to me that this would be a great place to stay. I walked a block or two twice during my stay again, and found a pleasant liquor store and a great cup of coffee!
- 5/5
The Hotel Managers during the day shift and the night shift were extremely hospitable and accommodating. We enjoyed our stay here.
- 3/5
Nice ad clean rooms.
- 5/5
Great stay
- 5/5
Great and amazing hotel
- 5/5
The rooms are very comfortable. The staff are fabulous!
- 3/5
The room was inconvient even after I told the staff I had a disability. Had to walk up and down stairs, water from sink went every where when u turned it on a odor I couldn’t get rid of
- 5/5
Great value for money
- 5/5
Stay here every time we are in Burbank for business or friends.
- 5/5
This place was easy to find and easy to navigate to and from. The room did not have a coffee maker, and it was also difficult to get snacks which could only be obtained from a vending machine, although I was grateful for that vending machine! I did appreciate the breakfast buffet, too. The room was acceptable though not as immaculate as I like to see for a hotel room.
- 4/5
Good basic hotel. Great staff! ADA room had a great comfortable bed
- 4/5
Ameneties were skimpy: two tiny bottles of water, small hand soap, shampoo (no conditioner) and lotion. Although its not a cheap place to stay, it felt cheap. While the location is okay, its too far to walk to dt Burbank shopping or grocery store.
- 5/5
Compared the prices in lax . Great value
- 3/5
Room needs some upgrades. Cabinets are old and chipped. Microwave should be on a stand not on the floor for sanitary reasons. Housekeepers were very friendly! Room was clean otherwise.
- 5/5
Good
- 5/5
I liked how easy the staff made check in and check out unlike many other inns and hotels that I’ve been to. A nice quiet space and a comfy refuge from the day’s activities and the heat!
- 5/5
I must admit the outside of the hotel looks older, but everything on the inside was beautifully done. Clean, comfortable bed, lots of room and I never had to worry about finding a parking spot. Close to shops, the mall and the fwy. Great experience!
- 5/5
I had a fantastic stay at Portofino Hotel. The staff was friendly and attentive, making me feel very welcome. The room was clean, comfortable, and well-appointed. The location was perfect, close to major attractions. Overall, a wonderful experience that I highly recommend!
- 3/5
It was convenient and clean. My room was a bit dated as far as the furniture was concerned, but the bed was extremely comfortable. I didn’t take advantage of the continental breakfast as I am diabetic and all of the choices were either to sugary or carb heavy. The desk people I encountered were friendly and efficient.
- 5/5
It was a very comfortable stay.
- 4/5
The room was clean. The air conditioner was way too loud and not that effective. There was no ice machine. We had to go to the front desk and have the guy go get us some ice from the neighboring restaurant and the cottontail breakfast was more carbs than anything else
- 5/5
Great spot! Super clean.
- 5/5
Great place. Also, a famous filming location has a diner on the backside that is not used only for movies.
- 5/5
we like the property because it is quiet, safe, and it is very close to different restaurants.
- 5/5
Great experience. The manager is amazing
- 5/5
Good enough hotel for the price, would stay again
- 4/5
Staff was helpful and professional. Great location, about 5 min away from great food options. 16min away from universal.
- 5/5
We needed a centrally located property. Portofino Inn was clean and safe with free parking and breakfast. The staff was friendly and helpful. It was an easy drive to Warner Brothers Studios and Universal Studios. Lots of shopping/restaurants and Costco a mile away. There were also restaurants across the street. Thank you for a great stay!
- 5/5
The location of the Portofino Inn is incredible! It was within 30 minutes of everything we did, including the LA Zoo, the WB studio tour, the Hollywood Bowl, the La Brea Tar Pits, and the Griffith Observatory, with the zoo, the studio, and the Burbank airport just minutes away. We felt very safe there at all times of the day and night. The staff was very kind, and the hotel provided a generous continental breakfast. We will stay there again should we find ourselves in Burbank in the future.
- 5/5
Having lived in Burbank years ago I remembered this cute little hotel when visiting this weekend. The rooms are simple but very clean, with very comfortable beds. The staff was very welcoming and helpful.
- 5/5
The room was very spacious and comfortable. Will definitely be staying here again.
- 5/5
Stayed for 2 nights on trip to Universal Studios. This hotel was perfect! Quick 10 minute, straight shot drive to the park! Hotel has free parking, and the office stays open late. They serve a continental breakfast of cereal, breads, bagels, yogurt, cuties, and coffee or juices. The rooms are no frills but the were clean! The beds were comfortable and the water pressure was great! Good price for the area! Will definitely stay here again!
- 2/5
Not as pictured
- 5/5
I love coming to stay at this hotel! The service is phenomenal, the room is large and comfortable, and the location is terrific. I left to early for the breakfast, but it’s been great in the past. This is a comfortable, cozy hotel. I only wish Frank’s coffee shop was still open! I would have to come a lot more often!
- 3/5
Average hotel but a good price for the location
- 5/5
Free parking and continental breakfast too! A rarity for LA. The are felt safe and Would definitely stay again if in LA.
- 5/5
Nice clean older motel. All the staff members were very nice and helpful. Parking is great on property. Try the Tally Rand restaurant just a couple blocks down the street for a great breakfast or lunch.
- 4/5
Great customer service! Eli was awesome and very helpful.
- 3/5
The inside of the room was fine but it was a little scary at night it felt like someone was going to break in because it sounded like the door kept on trying to get opened from the outside. and the deadbolt lock kept on jamming. Hopefully they can fix that for future bookers!
- 4/5
Friendly staff, air conditioning doesn't cool well, and problems with the room key, comfortable room
- 4/5
Great spot for wat it is not bad at all
- 5/5
Eli at the front desk was excellent. Very accommodating and very informative. The room is clean it’s basic but it’s clean. My only question is why is there no closets?
- 4/5
It was good stay: clean room, quiet area.