Hampton Inn Denver Northeast-Brighton

Great breakfast, rooms were nice. Pool was so cold and hot tub was gross.

The AC didn’t work very well and it was warm

Very beautiful hotel. And very nice staff. The pool was pretty cool.

Quiet and clean

Habitaciones muy limpias! Rl personal muy amable.

I liked the breakfast and the room was clean and staff were very nice. The hot tub was covered in mold and I didn’t notice for 15 minutes cause there were so many sudsy bubbles and I finally notice cause the mold started floating on the bubbles. The wall was covered in it. I told staff and they didn’t even shut it down or clean it cause I checked back.

I liked the breakfast and the room was clean and staff were very nice. The hot tub was covered in mold and I didn’t notice for 15 minutes cause there were so many sudsy bubbles and I finally notice cause the mold started floating on the bubbles. The wall was covered in it. I told staff and they didn’t even shut it down or clean it cause I checked back.

Hot tub had a ring of algae around the edge. Otherwise it was a nice property and clean and comfortable

Exceptional

Bad

Breakfast was good. Staff great. Room was roomy. Pool and hot tub down which was part of the reason I picked this hotel. Accessible room not fully accessible: tub was deep and having bars isn't a good accessible bathroom. Safety issue for my husband

Pool and hot tub down which was part of the reason I picked this hotel. Accessible room not fully accessible: tub was deep and having bars isn't a good accessible bathroom. Safety issue for my husband

Clean, well kept hotel. Good breakfast. Worth the little extra drive it took to get there.

Hotel was in a nice area, and it was clean

Room was ok. Breakfast was cold. Staff didn't care.

Chose the hotel with a pool, closed while we were there for chemical imbalance, breakfast was good.

Beds were very noisy. Bathroom shower faucet was broken. Staff were very helpful, until checkout. The morning concierge seemed put out that I requested a luggage cart, and a printed receipt.

Super clean and well maintained. Dog friendly.

Super clean and well maintained. Dog friendly.

Yea

Exceptional

Exceptional

Front desk clerk was friendly The management was not the kindest

The evening receptionist Dan was very nice and easy to talk to, made me feel very welcomed. I loved the atmosphere, great vibes the whole time! :)

Location wasn't bad. Pool was nice. Breakfast was good as well. Would go back again.

Very nice and friendly staff Cleanness

Exceptional

The staff, breakfast, wifi, pool and hot tub are all amazing! I have a bad back,so sometimes I need a firmer mattress and pillows, but that's more of a personal issue. The last 2 nights I slept great ?

The staff, breakfast, wifi, pool and hot tub are all amazing! I have a bad back,so sometimes I need a firmer mattress and pillows, but that's more of a personal issue. The last 2 nights I slept great

Front desk clerk was friendly The management was not the kindest

Extremely friendly and accommodating staff. They were so helpful, considering we were traveling with my elderly mother.

Extremely friendly and accommodating staff. They were so helpful, considering we were traveling with my elderly mother.

The room had no view due to a concrete structure outside the window that they did not tell us about. I have vertigo and need to look into the distance so this was a problem. The heater was way too hot even on the lowest setting so we had to turn it off and then woke up freezing. Wr repeated this a couple of times ao did not sleep well. There were dark hairs in the shower, and worst of all we got bed bug bites from the hotel and have spent hours washing everything and vacuuming and cleaning everything si ce we got home to try to kill any bedbugs that may have come home with us.

The room had no view due to a concrete structure outside the window that they did not tell us about. I have vertigo and need to look into the distance so this was a problem. The heater was way too hot even on the lowest setting so we had to turn it off and then woke up freezing. Wr repeated this a couple of times ao did not sleep well. There were dark hairs in the shower, and worst of all we got bed bug bites from the hotel and have spent hours washing everything and vacuuming and cleaning everything si ce we got home to try to kill any bedbugs that may have come home with us.

Exceptional

Good

The pillows left a lot to be desired. You could stack all 4 on top of each other and they might measure 10 inches thick. Didnt make for a great nights sleep

Staff was friendly and helpful The pillows left a lot to be desired. You could stack all 4 on top of each other and they might measure 10 inches thick. Didnt make for a great nights sleep

I arrived very late due to a canceled flight at the airport. All hotels closer to the airport were sold out. After a long and frustrating delay at the airport, I arrived to find the doors locked. The signage indicates after 11 pm you need a key to enter. I understand that - however - I didn't have a key because I had not checked in. I also called the hotel ahead of time and let them know I would arrive very late because I was waiting on luggage at the airport. When I arrived at the hotel no one was at the front desk. I called 3 times on the house phone and 2 times on the landline using my cell phone. Nothing. I almost left and FINALLY someone came to the front desk and let me in. Very annoying!

Very nice property! The room and amenities are really nice and the staff is very helpful and friendly. I highly recommend this property!

The pool was warm

Clean facilities good service

Staff was great and building were great!

The walls and carpet in the room were in need of a refresh or deep clean. The bathtub faucet was not sealed and was open to the interior wall which will lead to mold issues if not already present. The bathroom door paint was peeling. The toilet was not properly mounted to the ground so would shift when in use. One of the two beds had a very creaky/close to breaking frame that was a bit scary to sleep on. Otherwise cleanliness and quality was as expected of a Hampton Hotel.

Yes

All good and clean

The staff, beds and breakfast. Although more gluten free options would have been nice. Pool was absolutely freezing and the toilet kept running had to juggle handle.

The staff, beds and breakfast. Although more gluten free options would have been nice. Pool was absolutely freezing and the toilet kept running had to juggle handle.

N/A

VERY COMFORTABLE ROOM, STAFF EXCEEDED EXPECTATIONS

Clean, fresh.

Very courteous staff, clean room!

Ice machine was broke down 2nd floor

Excellent

Absolutely great staff. Felt welcomed.

Very nice place. The room was comfortable and clean. WiFi worked great. Breakfast was good. There was a sense the hotel was new and modern. I really liked it and would go back again.

Called ahead for late check in and they were very accommodating. Could have been a little more offered on the breakfast but it was good.

Clean room, staff was very nice. Decent water pressure in bath. Had a good stay

I was given a handicapped room w

Breakfast, cleanliness and quality of rooms and linens, jacuzzi was less clean.

Clean

They only cleaned the room 2 times, but when we asked for clean towels we did get that.

Really fun, good breakfast, good service, nice pool and hot tub

N/A

Yes

Room was big! Staff friendly!

Location NO PARKING!!!!!!!!!! I HAD TO PARK AT A COMPETITORS FACILTY BECAUSE YOU LET TRUCKS WITH TRAILERS TAKE UP THREE SPOTS. NOT GOOD.

there was no fridge in the room

Love the breakfast

Room was clean, great for the price

Clean room & all staff members were courteous. Great amenities.

Clean. Good breakfast.

We enjoyed our stay here, the service was great and the room was clean.

I stay here often. Front desk staff is friendly. Breakfast is one of the best I’ve seen. Parking area is a little dark but the room is clean as usual.

Just fine

The room was very clean, and the organizer that held the TV, microwave, mini fridge, etc was super handy with great storage. The staff were nice. The parking was handy and safe. The breakfast was good, although there wasn't fresh fruit or scrambled eggs present. The bed was a little too hard and made my sleep difficult. Overall, though, we enjoyed our stay there!

The hotel was very nice, the room was spacious, the bed was comfortable. We were not able to enjoy the breakfast bar because we had to leave too early so I cannot comment on that.

Staff had us checked in very quickly. Very clean. Beds were not the softest but ok. Pool and jacuzzi were great and open late. Very convenient location.

Clean safe friendly staff

Safe clean rooms nice staff

Nice and clean. Not many place to put your baggage other than the closet. Nice breakfast.

We enjoyed our stay.

Everything for the price it’s amazing I have 0 complaints

Beds were uncomfortable, lumpy

Good clean rooms. Good service. Breakfast was top notch and most of all it was affordable. I would definitely stay here again.

it was great!

👏

Comfortable stay

I didn't like that there was tons of hair all over both our queen beds, so I went and told the staff and she said we could move to another room but that room was just as bad and smaller so I went and had to borrow a lint brush and clean up all the hair myself. I also recorded the room condition when we arrived because they took a deposit and I didn't want to be charged for the carpet that was stained all over the room?

Good breakfast

Excellent staff

Nice affordable room with nice beds and friendly staff

Not a major deal, but I would like to see ice machines on every floor.

Excellent

We didn't stay there because when we checked in I was told that my reservation was canceled by Expedia! We had to find another hotel since there was no rooms at the Hampton. Expedia charged me $603.00 for this stay that we could not use because they cancelled it. I am disputing this charge and hoping that Expedia will do the right thing and refund my money.

Quiet. Excellent breakfast A little off the interstate, but that is an asset as well

Property is really well taken care.

The staff are wonderful, especially Mark who was very helpful and attentive.

It was convenient for us location-wise.

Very comfortable and quiet hotel

Clean and friendly staff . They only think their hot tub was out of service.

staff was very helpful. young man at front desk was helpful.

Hotel was good. Breakfast was good, the person who runs it really cares about the people. Area was good. Would stay again for sure.

Nice and clean, breakfast was good.

It was good for the price point. Bathroom shower was dirty. I’m not complaining. We were there to sleep, that’s all

I asked the lady at the counter what end to the building my room was on (right, left, center) and she stated she didn't know and that there would be a sign when I got off the elevator which way to go....... If the receptionist is going to work there, they should know EXACTLY where each room is in correlation to the check in desk. Tired of employees with an "I don't give a shit attitude". Fire her and hire someone that is appreciative of the job they have, maybe it will teach her a lesson.

Big bathroom Comfy bed Cold A/C Good breakfast The toilet is to low.

Absolutely beautiful. Well taken care of.

The front desk staff was kind. It was a good place for us to stay last minute.

Friendly staff, clean rooms.

The breakfast was excellent and the dining area is friendly and comfortable

Pool was out of service.

Mark the front desk customer service representative is always professional nice and knowledgeable

Was good

One night quick stay. Had everything we needed, clean, quiet, and good breakfast.

Not the greatest area of Brighton but clean and quiet. Easy to get to from the highway.

In fairness, this was partly Orbitz's fault. We arrived very late at night with our 6 year old to find that the hotel had cancelled our reservation. They said our card was declined several times (Orbitz charged our card when we made the booking), they had no other rooms, and when we asked the desk attendant to help us find something else she refused. Of the cancellation, she said this is something that happens with third party vendors. What I don't understand is why no one got in touch with me. The hotel could see that we were trying to make a reservation so they should have reached out to us or Orbitz and someone should have told us that our room was not booked BEFORE we arrived at 1am. So, in short, I have no idea how this hotel is.

The staff was amazing helpful and kind! And the property was very clean!

The pool and hot tub were out of service. They gave us a handicap room which we did not order saying that was the only room left with a king bed even though the hotel was only about 1/2 full. Been an Honors member for a long time so was totally disappointed.

Customer service has always treated me with respect and kindness

The toilet seat was broken, the water in the bath tub didn’t stop running and it would non stop drip at a steady rate, the tv wouldn’t work because the cable box was not functioning. So while I was in the room I had to listen to water running non stop which made it hard to sleep.

We stay here every time we go to Colorado and we've never had anything to complain about!

The beds were squeaky when you moved on them, one of the beds moved completely

Location

The front desk lady was so nice and helpful

The room seem to be clean, but the fridge was never cleaned out after the prior guests. There was still leftover food and drinks that had a smell when you opened it. After seeing this, made me wonder if the rest of the room was really cleaned or just tidied up. There was no Wi-Fi, due to construction. Hot tub whirl pool was also out of commission. Luckily I was only staying one night, because I would not have stayed after discovering these issues.

I get this Hotel for my elderly parents when they come into town to visit relatives. They love their stay here and love they are pet friendly. They say the rooms are clean, not a noisy or busy environment. They dont' mind paying extra for pet friendly stay for their small dog. They love the breakfast bar!

this is a wonderfully comfortable hotel. it is clean, the staff friendly and helpful, the breakfast very good. however, it is being ruined by the other guests to the point of security issues and i did not feel enough policy was in place to deal with homeless, parties, fights, etc. in the hotel.

I liked the breakfast and comfortable room

It was amazing. Your staff was so friendly and helpful and welcoming. The rooms were very clean had a microwave, refrigerator and coffee maker and the complementary breakfast was awesome.

The staff were the best. Super easy checkin and checkout. The Hampton Inn was quiet and excellent parking. The hot breakfast was fantastic with lots of variety and choice. The location is surrounded by lots of convenience. Thanks for an another great stay.

Rooms are very spacious and clean. Front desk staff was very friendly and helpful. Plenty of restaurants nearby. Breakfast was very good.

Had a problem at night and had to take care of myself because there was no one working maintenance. Beds were worn out. Hallway was dirty.

The staff was very helpful and professional

Staff was extremely accommodating. I'm always pleased with Hampton inn. Keep up the good work

Check the shower

Great stay it was clean, great staff

Great service, beds were actually soft, bathtub good, hot tub no jets but still pretty good, breakfast was good.

Room had dirty towels hanging in bathroom left behind items on chairs in room. Really gross stay

Television did not work. Air conditioner did not work. Refrigerator was off. Took forever to get cold. Had to change rooms. Do not recommend this hotel. Hot tub had water, jets sis not work.

Hot tub always down went one week after said repair would be done this is the only reason I booked here was to hot tub it up and I was disappointed to find the hot tub still out of service

Nice stop. Nothing fancy, but clean.

Staff very friendly and really willing to help.

No hot tub working, asked front desk and they said they fixed it yesterday. Still did not work. No tread mill for exercise. Only one ice machine in the whole building every one on the floors were out of order. Orange juice was watered down, was terrible, grape juice was actually cranberry juice but marked grape juice. Very disappointed

The bathroom had hair all over the floor and when I asked for a broom the staff didn’t ask why. I volunteered the information and she said “oh, weird”. There was a dirty towel still hanging in the bathroom from the previous persons stay. The hotel in general was not clean.

This place was a dump and under construction. None of the ice machines worked. The restroom was out of use in the lobby. The elevator was scratchy. It was very out dated.

Dog station had no bags and looked like the trash had not been taken out in forever.

Property is in the process of a renovation and there was nothing about it online. We had reserved a king and got a queen as no kings available. They didn’t tell me at chin so I didn’t find out until I got to the room

The pool and hot tub was to cold..My daughters couldn't even swim or I couldn't get into the hot tub and the ice machine wasn't working.

Honestly - this room should have been a fraction of the price that it was. We had to switch rooms 3 times before they were able to find a room for my elderly parents where the A/C was working. There weren't any rooms left, so my family with young children had to sweat it out. We asked for a refund so we could go elsewhere, but were denied. Sleeping in that heat was unsafe and we still were forced to stay or else forfeit the hundreds of dollars we paid to stay there. Do yourselves a favor and go elsewhere - this was terrible. Worst part of our entire trip.

Crap Hotel. They only had one vending machine in the entire hotel, and it was broken. The front desk told me it's been like that for a while, so all we have is a soda vending machine. I could keep going, because Hilton Hotels have gone down the drain. I stayed at a double tree the weekend before, and it was worst than this crap hole. Marriot, here we come. I've had enough of hoping Hilton was going to turn this around, but it's only getting worst

The room I booked was huge which was great but the shower head keeps leaking and needs an update there’s no up to date way to use a usb port if you don’t have a box to charge your electronics you’re screwed the bathroom door didn’t open easily or close easily you could tell it was either broken off previously or put in wrong the front door as well it was uneven so bad that anybody looking under would be able to see the entire room then the alarm was super sensitive to where just giving my daughters showers made it go off a little bit but my problem was the ac unit I have a one year old a two yr old and a five and six and ten year old so naturally their safety is everything to me and the ac unit was LITERALLY taped on the sides hoping it would stay in place which of course it didn’t in the middle of the night a great big thud happened and the front end of it fell off and wouldn’t sit right I’ve never had issues here before so this is disappointing for sure

Softest bed o our week long trip

Clean room

Wonderful staff and assisted with several items to ease my trip! THANK YOU!!

The pool had cement chips and paint chips in water. Also pool was dirty needs scrubbing and hot tub was walls dirty need scrubbing

It was a perfect getaway with my kiddos!

We have been staying here for the past year every time we come to town. This time was aweful. The phone didnt work, tv didnt work, a dog on the same floor barked all night. Walked down told the front desk. The guy just said im new i dont know how to help you. Not happy paying 140 per night with this kinda service. We will be booking a d9fferent hotel next time.

We’ve stayed here a few times. Reliable .

Our room wasn't very clean, hallways smelled.

Then ... I was switched to another room where everyting DID work. So a potentially awful stay, was corrected an became a nice stay.

Only issue was my reservation through Expedia

Older hotel, could hear the neighbors, breakfast not too good, best part was pool and hot tub!

Stayed here with my daughter for 2 nights. Its in a great location, the staff are few but helpful. My concern was waking up at 2 am and hearing the people in the next room talking, and they continued to giggle till 5 am - it was a little challenging getting myself nudged back to sleep. Next I was in the lift, and there were panhandlers in the lift. Nothing wrong with anyone on their bad luck asking for help, but I felt awkward, especially knowing I had no quarter in my pocket.

Very nice, quiet hotel. Breakfast was not wonderful

It seems as though a working door and a properly operating door handle are luxuries. I was at 5 doors within the first 5 minutes of my stay and three were inoperable, or just plain broken. The property is showing it's age (peeling wallpaper, very loose carpet, moldings with large gaps/ larger than 1/2", old draperies, very thin paint, etc. And this is supposed to be one of the good hotels in the Denver area? I will say, the staff was friendly and the property is clean and at least my room was free of bugs and offensive smells. So, that's a plus. For the money charged, the value isn't here. Or, maybe it is and Denver is just a hot mess.

Staff was super friendly & helpful. Hotel was clean. Breakfast was adequate. Overall good stay.

The stay wasn’t bad. The hotel could use a good update. HVAC on wall was falling off the wall and to me the mattress was very uncomfortable. It wouldn’t be my first choice but would stay again in a pinch

Hotel was clean, but our room smelled so bad of body odor we had the hardest time sleeping. There is no ventilation in the room. Also no fan in the bathroom. We could hear every conversation in the next room, the walls are very thin. Would stay here again only if we couldn’t find anywhere else

Older Hampton but staff was efficient, welcoming and helpful.

Excellent breakfast and clean property.

.

Clean and presentable

Not impressed at all

Staff were very friendly and helpful!

Front desk lady was very polite and hotel was very clean and nice

Staff friendly and helpful. Good Breakfast.

Checked in for 2 night stay. Check in was great. Front desk was very friendly. Once in my room, there was water on the floor. When I went to grab a towel to mop the the floor the towels were wet. I mentioned this to the front desk only to be told there was new maid service. The beds were uncomfortable and noisy. Any time you rolled over the bed sounded like it was going to fall apart.

Good place good service

Suited our purpose very well.

We told the person at the front desk that we believed our room was dirty and we did not want to stay in it and we requested another room and he said there’s nothing he could do and the manager would be in in the morning.

This was the worst hotel stay I have had in my lifetime. had a late check in and upon trying to go to bed, I smelled a perfume on 2 pillows. I went down stairs, explained to the night clerk what I smelled. She giggled and provided 2 new pillow case. Went to bed due to exhaustion. I never had mid stay room cleaning. The next evening when I finally got to room again, I decided to pull back sheets and check bed. The top and bottom sheets were BOTH SOILED in multiple spots. Went downstairs, talked to a different night clerk, was told that she didn't have support and could not change the bed. I asked for clean bedding and a follow up call from the manager. As of today, NO CALL BACK.

Property is convenient to freeways, and amenities such as dining and shopping.

Check in was fast but nothing was explained. Not breakfast, wifi or directions to the room. Fortunately, we travel often and know how things work.

The extensive breakfast was wonderful.