Springhill Suites Nashville Brentwood
About Springhill Suites Nashville Brentwood
Located in Brentwood, 10 miles from Johnny Cash Museum, SpringHill Suites by Marriott Nashville Brentwood has accommodations with a fitness center, free private parking, a shared lounge and a bar. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel has a sun terrace and an indoor pool. Breakfast is available, and includes buffet, continental and American options. Bridgestone Arena is 10 miles from the hotel, while Ryman Auditorium is 10 miles from the property. Nashville International Airport is 8.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, comfortable beds, friendly staff, and convenient location. However, there were several complaints about the bathrooms, including low water pressure, broken fixtures, and inadequate lighting. Some guests also mentioned issues with the air conditioning and heating systems in their rooms.
- Cleanliness
- Comfortable beds
- Bathroom issues
- Air conditioning and heating problems
- 5/5
Staff and front desk were polite and knew what they were doing!
- 5/5
Great stay!
- 5/5
Exceptional
- 4/5
Excellent location, offered water, good parking, great space in the rooms, nice staff. Overall great place I would go back. The bed wasn’t super comfortable and the room fan/AC which you need on, blew right on the bed. I managed but otherwise great space and layout
- 4/5
It was quiet and had covered parking! Great location!
- 4/5
Very good
- 5/5
Everyone was friendly and helpful.
- 5/5
We had a wonderful stay. We did not care for the turkey sausage at all. It was a bit nasty. And I feel like the breakfast choices could have been larger. But all in all it was great. Thank you all so much.
- 4.5/5
Superb
- 5/5
Clean The TV is going out. Screen is dark and blue
- 5/5
Exceptional
- 5/5
Everything was great! Room was spacious and accommodating! Staff was super friendly! Overall great experience!
- 4.5/5
Superb
- 4/5
Stayed here for a couple days in February, at the end of a hockey tournament. We decided to stay a couple days more after the tournament and explore Nashville. We loved the stay in this hotel. It was clean, the beds were very comfortable, and the lady at the front desk was so kind and helpful. My only criticisms were the space around the pool looked like it could use a freshen up, and the breakfast could have used a few more options. It was limited for someone like me, who has a slightly restricted diet. The only oatmeal they had was the sugary kind, I was looking for plain, and all the prepared food was highly seasoned….minus the eggs, they were good. Overall, we really enjoyed our stay here, and would stay again when we go back to Nashville.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Very nice room, bigger than expected. Big bathroom with a great shower and good lighting. Great buffet breakfast with everything you could ask for. Oh, and did I mention included covered parking!
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Facility was difficult to find. We stayed for 1 week and they did not make up our room one time. The sofa and office chair were not organized or comfortable for watching TV. I banged my head on the Fram of the desk.
- 0.5/5
The bed was comfortable We were threatened by Manager Gabriel that Animal Services would be called because our dogs were left in portable cages while I attended a doctor’s appointment. This hotel claims to allow pets, but it is absolutely not pet friendly. Before leaving for the day, we specifically informed housekeeping that we did not need service after only one night. Despite that, someone entered our room anyway while we were gone. When I asked why, Manager Gabriel could not provide a valid reason. Gabriel then informed me that pets are not allowed to be left unattended in the room under any circumstances. Had this policy been disclosed at check-in, we would have respected it. However, no pet policy was provided, even though our reservation through Booking stated the animal policy would be explained upon arrival. Gabriel was extremely rude and unprofessional during the interaction. He repeatedly cut me off while speaking and even held his hand up in my face to stop me from talking. We were told that if we left the room, the dogs had to go everywhere with us — including the pool area, fitness center, and dining areas — and could never be left alone for any amount of time. I have never encountered such an unrealistic policy at any hotel. There was also no designated pet relief area anywhere on the property. To make matters worse, Gabriel claimed our dogs barked all night, which is completely inaccurate since we were all asleep by around 11 PM. He also ignored a serious safety concern involving another guest’s large dog that aggressively charged into our room after our small Yorkiepoo. The owner could not control their dog, and the only thing that prevented an attack was us forcing the door shut while the large dog was halfway inside the room. Whoever entered our room while we were gone terrified our dogs so badly that they released a strong defensive odor from fear and stress. The overall hotel experience was disappointing beyond the pet situation.
- 0.5/5
The bed was comfortable We were threatened by Manager Gabriel that Animal Services would be called because our dogs were left in portable cages while I attended a doctor’s appointment. This hotel claims to allow pets, but it is absolutely not pet friendly. Before leaving for the day, we specifically informed housekeeping that we did not need service after only one night. Despite that, someone entered our room anyway while we were gone. When I asked why, Manager Gabriel could not provide a valid reason. Gabriel then informed me that pets are not allowed to be left unattended in the room under any circumstances. Had this policy been disclosed at check-in, we would have respected it. However, no pet policy was provided, even though our reservation through Booking stated the animal policy would be explained upon arrival. Gabriel was extremely rude and unprofessional during the interaction. He repeatedly cut me off while speaking and even held his hand up in my face to stop me from talking. We were told that if we left the room, the dogs had to go everywhere with us — including the pool area, fitness center, and dining areas — and could never be left alone for any amount of time. I have never encountered such an unrealistic policy at any hotel. There was also no designated pet relief area anywhere on the property. To make matters worse, Gabriel claimed our dogs barked all night, which is completely inaccurate since we were all asleep by around 11 PM. He also ignored a serious safety concern involving another guest’s large dog that aggressively charged into our room after our small Yorkiepoo. The owner could not control their dog, and the only thing that prevented an attack was us forcing the door shut while the large dog was halfway inside the room. Whoever entered our room while we were gone terrified our dogs so badly that they released a strong defensive odor from fear and stress. The overall hotel experience was disappointing beyond the pet situation.
- 5/5
Great location free breakfast Bathroom lighting is awful too hard to put make up on
- 5/5
Great location free breakfast Bathroom lighting is awful too hard to put make up on
- 3.5/5
My room smelled disgusting.
- 3.5/5
The breakfast buffet was great. My room smelled disgusting.
- 5/5
Love the free bottled water. Friendly staff and clean rooms.
- 4/5
Very good
- 5/5
Staff was very friendly and helpful. Check in and checking out took no time at all. I liked how the hotel sat back off the main roads but was also right off the expressway.
- 5/5
Exceptional
- 5/5
the breakfast was really good - rooms clean - staff - very accomodating
- 5/5
Easy to find location Parking was free Unable to locate a dog area for dog waste disposal but didn’t ask
- 5/5
Easy to find location Parking was free Unable to locate a dog area for dog waste disposal but didn’t ask
- 4/5
Location Cleanliness Pillows were comfortable Bed ok, not as comfortable as I remember from previous stays White milk had chunks in it even though the expiration date had not passed. Gravy was very thin - watery
- 4/5
Location Cleanliness Pillows were comfortable Bed ok, not as comfortable as I remember from previous stays White milk had chunks in it even though the expiration date had not passed. Gravy was very thin - watery
- 5/5
Exceptional
- 5/5
Breakfast was very good
- 5/5
Breakfast was very good
- 4.5/5
Clean and comfortable room with nice amenities. Good temperature on the pool with good hours for use. The oatmeal bar at breakfast is nice. The first few cartons of milk we opened at breakfast were curdled even though they were in date. Not sure if this was a manufacturer issue or temp control issue. Everything else we had was fine, no concerns.
- 4.5/5
Clean and comfortable room with nice amenities. Good temperature on the pool with good hours for use. The oatmeal bar at breakfast is nice. The first few cartons of milk we opened at breakfast were curdled even though they were in date. Not sure if this was a manufacturer issue or temp control issue. Everything else we had was fine, no concerns.
- 4/5
Evan at front desk was very helpful and nice. Quietness. Location. Cleanliness. Color scheme was pleasant. Very user friendly. Breakfast was very nice touch. Coffee at breakfast was very strong. Maybe a mild flavor option would be nice. Having a microwave to warm up food and coffee would be a nice touch. Pillows were very soft. Should have asked for more firm pillows. Mattress could have been firmer. Power wash the outdoor entrance area to give the hotel a "wow" factor.
- 4/5
Evan at front desk was very helpful and nice. Quietness. Location. Cleanliness. Color scheme was pleasant. Very user friendly. Breakfast was very nice touch. Coffee at breakfast was very strong. Maybe a mild flavor option would be nice. Having a microwave to warm up food and coffee would be a nice touch. Pillows were very soft. Should have asked for more firm pillows. Mattress could have been firmer. Power wash the outdoor entrance area to give the hotel a "wow" factor.
- 1/5
Ants in bathroom
- 4/5
Clean quiet and breakfast Drapes were hard till open and close; even though I changed the thermostat on unit remp remained the same
- 5/5
Great experience!
- 3/5
The room was clean, but there weren’t enough bathroom linens for two people for one night and the next morning. The towels and washcloths were of the lowest quality I’ve seen in a hotel. Ours was a two-night stay. Housekeeping didn’t visit at all. We left the room early the first morning and returned late afternoon. The beds were unmade, soiled towels were still in the bathroom floor. We had to request enough towels and washcloths to get through the second night/morning. We were there for a targeted trip, so we didn’t use the amenities. Breakfast was pretty good - they use real eggs, and there was a good selection of items. I was happy with the complimentary water available at the front desk. There was plenty of parking, but we didn’t find a covered path to go between the front entrance and the garage, and there was a storm the first night when we parked.
- 5/5
Clean, Kind and professional.
- 5/5
Was a nice location we like to Uber downtown its cheap to get there. Very expensive to get back.
- 5/5
Cleanliness Nothing
- 1/5
The room was hot when we walked in and took a long time to cool off, it was small, trundle was uncomfortable, the commode was loose, hair dryer didn’t work, staff was hit or miss as far as helpfulness, needs better sign for entrance.
- 5/5
We stayed multiple places over the course of a week and this location was the cleanest, most modern and had very kind staff. We will book again in the future!
- 5/5
Bathroom light shines through the door directly at beds
- 5/5
Yes!!
- 5/5
The couch was like a rock , could use better lighting in the sitting area. Also a dimmer light in the bathroom because the bathroom was across the beds and the bright light woke us up every time.
- 5/5
Great experience
- 3.5/5
Dark rooms
- 4/5
parking.
- 4/5
Pretty decent hotel. I have no complaints.
- 4/5
Clean room friendly staff
- 5/5
The room was clean and comfortable
- 5/5
This hotel is so nice! The room was very clean, the pool was nice. The staff was accommodating and friendly. It’s family friendly, will definitely stay again.
- 5/5
Very nice area
- 5/5
We’ve stayed here several times. Clean rooms, comfortable beds. Great location. Nice pool. Good price. Parking is easy. We will stay again
- 3/5
The carpet was either dirty or needed replacing.
- 5/5
Extremely clean and painless stay
- 5/5
WiFi was slow but that’s expected for hotels. Pillows were wayyy too soft. Otherwise, everything else was great!
- 5/5
Excellent room! Clean facilities and great staff! Nothing! It was fantastic!
- 4.5/5
Nice location and very clean. Nothing!
- 5/5
We will be back. Very happy with the stay here
- 5/5
I liked the cleanliness. As soon as you walked in you noticed that it was clean. The staff was friendly. When in the rooms, it was quiet.
- 1/5
Upon checking in we noticed that the lamp would not stop flickering and the other light in the “suite” area didn’t work. The entire room was very dark. The room was disgustingly dirty. Stuff all over the bathroom walls and floors. Stained and chipped furniture and stained carpet. Broken shampoo bottle in the shower. We were so grossed out that we checked out early the next day and didn’t complete the rest of our planned trip with this hotel.
- 5/5
Our stay was great! Nice staff. lovely accommodations. Complimentary breakfast was wonderful. Coffee available all day in the lobby. Surely will go back.
- 5/5
as always, great facilities and great service.
- 4/5
Free parking was a draw, but one had to go out in the weather to get to the hotel. The elevators were fast and felt large because of the high ceilings. Breakfast was adequate, amenities of free water available. The room was lovely,
- 5/5
Helpful friendly staff. Room was so comfy
- 5/5
Super comfortable beds and very clean
- 5/5
The room was clean, and the staff were friendly. Great complimentary breakfast.
- 1/5
The pool area was a breeding ground for bacteria. The temperature felt like a terrarium, and there was visible green algae growing on the pool deck. The pool itself had a thick chlorine film floating on the surface and, despite being advertised as heated, it was not even close to room temperature. The room was just as bad. The television and remote were extremely outdated and took over an hour — plus a call to the front desk — just to get working. The air conditioning unit was incredibly loud, sounding like an airplane taking off every time it turned on, making it nearly impossible to sleep. To make matters worse, the door locking mechanism was malfunctioning. It repeatedly unlocked and relocked itself every 30–45 minutes throughout the night, which felt both unsafe and disruptive. After a sleepless night, we hoped breakfast might redeem the experience, but it did not. The food was lackluster and nearly inedible, with very limited options. Judging by the number of untouched plates and discarded food, we were clearly not the only guests who felt this way. This was easily one of the worst hotel stays I have ever experienced. What was supposed to be a happy celebration turned into a stressful and disappointing ordeal. I would not recommend staying here, and I certainly will not return.
- 4/5
Appearance is sterile and not quite welcoming, but good. Thank you for providing free water!! It’s so nice not to have to pay $5 for a bottle. Only negative report is the floors needed cleaning everywhere, but especially the room. The carpet didn’t look like it had ever been cleaned and the bathroom needed to be mopped. Spots were on floor that were obviously not mopped.
- 5/5
Room was very spacious and clean. Staff was very friendly. Great breakfast and a good variety. Wonderful parking.
- 5/5
Staff were great.
- 5/5
It would have been a great stay had it not been for the 8 yr old hockey team and their drunk parents treating the hallway like their own personal bar/hangout. We had extremely early games and they were partying in the hallway past midnight each night.
- 5/5
Breakfast with good healthy variety. Place is clean and comfy.
- 5/5
very friendly staff, clean room, parking very convenient
- 4/5
Room was very nice and clean.
- 4/5
Room is spacious, good bad and couch. Nice shower with glass box. The only low point is that the bathroom is located right in front of the bad and there is a glass (opaque) door. So less privacy and when the light is on and it’s nightime it disturbs. By the way it’s a sliding door and was not closing smoothly. Maintenance was called and fixed it fast. Nice covered garage.
- 5/5
Very nice stay. Parking was convenient, the room was nice, and WiFi worked well. Breakfast was particularly nice. They had a wide menu: waffles, eggs, muffins, bagels, yogurt, a meat option, cereal, hot oatmeal, and another hot thing (versions on a soufle; it rotated). I particularly appreciated that they had green chili sauce as well as red. The only thing missing that I've seen at other breakfasts was hot potatoes. We didn't use the pool, but it seemed nice as well.
- 5/5
Very clean, spacious room with interesting design.
- 4/5
Clean
- 4/5
Clean rooms. But the internet service was bad.
- 5/5
Everything was wonderful! The hotel was almost new, just about 4 years old, and the amenities were fantastic. The beds weren't the most comfortable I've ever had, but I'm a side sleeper and not a small person so I often have that issue causing lower back pain. Everything else was 1st class all the way! Even the breakfast was above and beyond with oatmilk and other healthy options.
- 4/5
Breakfast was amazing. The room seemed old and not updated. Old carpet with stains everywhere. The walls in the bathroom seemed old as well and stains on the wall around the toilet. Not enough trash cans in the room, only one in the bathroom and one by the desk. Refrigerator was also old hidden underneath the coffee machine. Light switches not available by the bed side. Had to get up and turn on and off swith on the head board not reachable while laying down. Lobby seemed great and updated and bar area as well. Really bad not having the parking lot connected to hotel, this past thanksgiving was really cold with my toddler and infant going to parking lot was not great.
- 5/5
We stay here each time we come to Nashville area!
- 5/5
Hospitality and professionalism of Staff.
- 5/5
Room was quiet, clean. Breakfast was convenient.
- 5/5
Clean room, amenities, location …
- 5/5
Air conditioning unit is not positioned the greatest and the fan never shuts off whatever temperature it was on. Had to put clothes over it so it wasn’t blowing on my husbands face. Everything else was just fine. Figuring out light switches was tricky for us. Staff friendly.
- 5/5
Staff is friendly and generally provides superb service.
- 4/5
Good stay in a nice area. Short drive to Nashville and Franklin. Didn’t care for the towels. Kinda thin and scratchy. Other than that bed, pillows and the rest was great
- 5/5
Staff was extremely friendly & helpful very kind both ck in & ck out were gals from the Bahamas & very sweet
- 4/5
Good centrally location
- 5/5
Clean room friendly staff and overall great hotel
- 5/5
The unique thing that this hotel provided was the front desk clerk let us checked in early. We drove for 13.5 hrs and we got there around 1pm. Which I really appreciated. They need to clean the carpet thoroughly also underneath the beds and the couch. After a while I smell the dust. They need to add hooks to hang the towels. The bathroom is too big but they should put a table for the changing clothes. They should add more fruits for breakfast.
- 5/5
Room was clean. Staff was friendly & helpful.
- 5/5
Friendly staff. Clean and quiet.
- 5/5
Nice location and comfortable beds clean and breakfast was good.
- 5/5
Wonderful stay.
- 5/5
Traveling with elderly parent. Booked a handicapped room . From check in to check out, very happy with staff, facility, room, services, parking. Breakfast bar was probably one of the best in a long time, lots to choose from, and probably the best oatmeal bar I've encountered while traveling. Thank you for a great stay.
- 3/5
Our room was clean and comfortable. The front desk staff was friendly and the breakfast was great. There is plenty of parking. All in all, it was a nice stay. Our only complaint was that housekeeping refused to provide us with an appropriate amount of towels. There were 5 of us and 4 towels on arrival. There was nowhere in our room to hang towels to dry out before being reused. We asked for more and were given two. When asked for more we were told no. Then we had a knock on the door and our housekeeper pushed past my husband, looked around our room, and then allotted us one more towel. So, 7 towels for two nights for 5 people.
- 3/5
Toilet was broken when we got to the room and didn’t get my money back or even fixed
- 5/5
Nice property conveniently located outside of Nashville. Good breakfast. Nice, clean rooms. Friendly staff. Easy parking. Everything was great and we will stay here again.
- 5/5
Great for business travel
- 4/5
Staff was friendly, check in was simple!! Very clean room and area was clean also. Will be back in April for another stay!!
- 4/5
The work
- 5/5
It was as well located
- 4/5
Staff wasn’t super friendly and I always hope for that when I am in “the South”. Breakfast hours are just one hour too short. Lots of stains on the carpet in our room and throughout hallways. Otherwise was nice. Had a suite so it was spacious and quiet and beds were comfy. Shower had great water pressure but the shelf in the shower was falling off and didn’t hold anything. All in all was a decent stay.
- 5/5
Convenient to lots of areas and felt safe!
- 5/5
Our stay was perfect. My only complaint is that this hotel has a 2AM cutoff do check in and this information was not provided until after I reserved the room. Based on our travel schedule, we almost missed out on a fully paid nonrefundable reservation. This information should be shared in the hotel information section in hotels.com.
- 5/5
The breakfast was good. Eggs, sausage and biscuits and gravy. 2 waffle makers and juice coffee and hot tea as well as cereal, bagels and pastries. Nice onsite parking garage and its off street and very secure. Friendly staff and very clean.
- 3/5
disappointing that the pool was closed, took my daughter for her 5th birthday (all she wanted to do was go to the zoo and swim) booked this hotel under the impression the facilities were working properly to find out the pool area was under maintenance, call before you book if you are like me and have multiple children booking this hotel for the pool!!- despite that I will add the rooms were well maintained.
- 5/5
We loved the front desk girls! They were so sweet and made my kiddos feel so special! Everything was clean, quiet and great. The entire staff was awesome. Will definitely be staying here again.
- 5/5
Handicapped and very helpful.
- 4/5
Free and accessible parking along with included breakfast was really nice and convenient! We had a really nice stay! The facility was extremely clean! I do wish there had been a list of times for the hotel’s operations and/or channels for the TV in the room, but that’s being picky.
- 5/5
Great location, quick drive to downtown Nashville
- 4/5
Stayed 2 nights. The room was good and breakfast choices were good but next time i would request a room that did not face the interstate because of noise throughout night/morning... Parking was great and would stay again...on the other side.
- 5/5
Great location for business travel
- 3/5
Had to move to a second room because of oder and mold. Floors looked dirty throughout. Dog barked when something moved most of the night in next room. Hotel seemed to need some TLC.
- 4/5
Room and hotel were great. One esthetic choice in the room that failed in practicality is a frosted window barn-style bathroom door. If someone uses the bathroom in the middle of the night and they use the lights, it lights up the entire room. Other than that it was a great stay. We also appreciated the number of healthy breakfast options!
- 5/5
Bed was like sleeping on rolled up socks, TV was dark and unwatchable.Staff was great though.
- 5/5
Clean and upscale, we like to stay here everytime in Nashville
- 4/5
It was very good!
- 5/5
The hotel was very nice and clean. The room had antibacterial wipes and even makeup wipes. The receptionist when we arrived was very nice and helped us get to our rooms. There was also free water bottles and free breakfast. The breakfast was delicious. You were able to make your own waffles! I would definitely stay again.
- 4/5
Nothing really around it, but a nice layout to the room. Mediocre breakfast, but friendly staff.
- 5/5
Loved the bar and 24hr gym
- 5/5
It was quite lovely
- 5/5
The shower door handle was loose but otherwise a great experience here. Would definitely recommend this hotel to anyone
- 5/5
Great location & Quiet
- 5/5
Very clean rooms and very nice staff.
- 5/5
Very good staff and service.
- 5/5
Staff, hotel overall
- 5/5
Clean, nice and breakfast selection rocked!!
- 5/5
Great customer service @ the front desk.
- 5/5
Clean and convenient to interstate
- 5/5
Liked everything!!! Staff was great and room was very clean and comfortable
- 5/5
Excellent breakfast good gym
- 4/5
Excellent six night stay. Excellent breakfast, staff, facilities. The only complaint might be that the AC was a bit difficult to control.
- 5/5
Convenient
- 4/5
Nice property convenient to our destination. Room nice except AC unit right next to the bed so was a bit noisy and cold air blowing on person on that side. Staff were excellent and breakfast was good.
- 5/5
I stay at this hotel for business trips. It is always clean and the staff are very courteous.
- 5/5
Consistently excellent.
- 5/5
All in all very good stay
- 4/5
Loved that they have water bottles for free at the front desk.
- 5/5
WONDERFUL!!!!
- 5/5
Absolutely beautiful and peaceful! Staff is wonderful and very helpful. Room was clean, beautiful and very quiet. Bed is very comfortable. Breakfast was delicious!
- 5/5
Convenient off I65. Easy check in and room was clean and spacious. Bed was comfortable. We only stayed 2 night so didn’t request room service but they were actively cleaning each morning. Breakfast buffet was plentiful.
- 5/5
Great stay
- 3/5
Property was nice, staff was nice, area felt safe. Stuff was far, the room was smaller than the photos, the only issue I had. The closet smelled like cat pee, really bad. Then the door to the bathroom did not lock and the couch had stains. I’ve stayed at a Spring Hill suites and the cleanliness was gross. I would not come back here with my kids
- 5/5
Great location , free parking and also breakfast. GREAT staff as well will definitely book again.
- 3/5
It was ok. Very stuffy in all hallways and elevators. I don’t know if it’s the setup of hotel but it was just congested. Constant wait for elevator and bumping into people in halls. Room was clean but beds were worst Marriott beds I’ve ever slept in. Staff was ok, not overly friendly but got the job done.
- 5/5
Great hotel, delicious breakfast, quick communication.
- 5/5
Check-in was quick and easy. Staff was very friendly and the room was spotless.
- 4/5
Nice breakfast options. Clean property. Staff very nice
- 5/5
It was great!
- 5/5
Had a great stay at Springhill Suites. The room was clean and comfortable, and the staff were friendly. Only downside was an unpleasant smell in the room. Otherwise, everything else was excellent and I’d still consider staying again.
- 5/5
This was a simple, clean place to stay in a convenient and quiet location. The service was good. The breakfast was good. No complaints.
- 5/5
great property, great service, comfortable stay. Really enjoyed the hotel.
- 4/5
Nice place, got there late. Great breakfast.
- 5/5
Enjoyed our stay, nice, Comfortable room. Free breakfast was so good!
- 5/5
The room was very modern and cozy, the staff was super friendly, and the breakfast was delicious!!
- 5/5
Great
- 2/5
There was no cold water so I almost scalded myself taking a shower. Dirty sheets were left on the pull out bed. TV was broken and cords hanging behind it. Mounted TV had cables hanging from behind it. Room was 82 degrees when we arrived
- 5/5
It was great
- 4/5
Bed was very comfortable. Breakfast was like any other. My boys loved the smaller waffles.
- 5/5
I would definitely stay here again. Great property.
- 5/5
Great!
- 5/5
The hotel was clean. The staff was friendly and helpful! It was a great price!
- 5/5
👍
- 5/5
The hotel was clean, bed was comfortable and parking was easy. Staff was friendly and accommodating, we had to check in later than expected due to a weather related delay, and staff was very helpful.
- 5/5
First class all around. Highly recommend.
- 4/5
The beds were pretty hard, couldnt get the stopper in the tub to work, the pillows were flat had to get extra from the front desk, the ladies at check in were great. And the breakfast was good.
- 5/5
.
- 5/5
Our go to stop to and from our annual trip to Florida
- 5/5
We loved the property.
- 5/5
Free water.
- 5/5
Nice size room. Clean. Good breakfast. Bar onsite was nice. Food was okay. Service was a little slow there and pricey alcohol
- 4/5
The AC was a little difficult to regulate. Loved the free parking garage.
- 5/5
My family really enjoyed our stay. It was very clean and smelled clean . The staff was friendly and very accommodating to our specific requests with our hesitation . The breakfast very good and was plenty to accommodate the many guests. The bed was really comfortable our rooms were clean and very up to date on everything. I really liked that it’s tucked away from the noise of the main busy road so that we could actually get a good night sleep without the noise from the busy road. Thank you for an amazing stay.
- 5/5
Property was very nice & clean in a great area , easy access to everything even Nashville
- 5/5
I love it
- 5/5
We had a great stay! I would definitely recommend for families. My kids (9,8,2) loved the pool, I was able to get a great workout in at the fitness center. The breakfast was great.
- 2/5
Our first night was not good. Our room had ants in the bathroom. The bathroom door did not lock - it was broken. AND the air was not working. We reported all the issues to the front desk the next morning. We were told they would be addressed ASAP. They were not. Finally, by 5:30 that afternoon, we informed the front desk that nothing had been addressed and we were moved to another room. We appreciate them moving us, but nothing was done to correct the horrible night on June 12.
- 5/5
We really enjoyed our stay. We will definitely stay again if we are in the area
- 5/5
Comfy bed great shower delicious hot breakfast
- 5/5
Kind staff and clean rooms!
- 5/5
One of the nicest hotels I’ve stayed at for the price. Great layout and I really liked the complimentary waters vs other hotels charging $6-8 for a bottle water. Will def stay at one again!
- 5/5
Excellent breakfast!
- 5/5
Very nice staff!
- 4/5
The front desk staff members were very nice and accommodating. The room had a weird layout with no good way to turn on the bathroom light in the middle of the night without wakimg others.
- 3/5
Front desk person was rude and not willing to be helpful. She resulted off the information about breakfast, pool and elevators so fast that I did not catch it all and asked her to repeat and she has an attitude.. also asked her to add my Bonvoy number to my stay, and she was very rude and rolled her eyes at me. I did not care about points. I just wanted to know where I stayed for future reference. Very nice property, too bad that the of person is representing it
- 3/5
Air conditioner did not work so the room was quite hot, terrible night, could not sleep well.
- 5/5
Everything is good.
- 5/5
Loved the location of hotel and size of rooms and cleaniness
- 3/5
I was looking forward to swimming because they advertised a heated pool. However, the pool was ice cold.
- 5/5
Second time staying here. Love the suites, indoor pool and staff.
- 5/5
I wish they had a shuttle to shuttle people to places
- 5/5
Property was close to where we needed to go for our conference. Lighting in the room could have been much better. No overhead lighting and light bulb out. Room was dark. Breakfast was good but food could have been hotter. Parking convenient and included. Would stay there again if in the area.
- 5/5
Nice hotel
- 5/5
staff was extremely nice and was quick to change our room when we arrived and found that our lights and TV did not work. Rooms were nice and clean.
- 5/5
A BIG shout out to Jaydon at the front desk. She was friendly, helpful and made our stay So So pleasant!! She was a GEM, even providing grandkids with a special treat!! Thank you Jaydon.
- 5/5
The staff was amazing and very helpful. The bar did not open every night but it’s ok because it was easy to walk to near by restaurants and bars. Overall an amazing experience.
- 5/5
Everything you would want. Would definitely stay here again!
- 5/5
Great experience with staff at front desk.