Embassy Suites by Hilton Brea North Orange County

The first night that I slept in the bed, me and my husband was itching all night, but we didn’t find anything in the bed so the next morning I went to the front desk and asked him could the maid come and change the sheets on the bed because it was a nice room we had a view of the pool. After that everything was fine. I just didn’t know what the itch came from but after she changed the sheets, we slept good,

This hotel is outdated and dirty

They were so helpful and the breakfast was amazing!

Booked for one night and then used out insurance to change to the next night. They were fully booked apart from penthouse so this left us having to find somewhere else. Booking.com and embassy suites we’re extremely rude and unhelpful Staff told me @ we thought you were a no show “ I asked why they didn’t call or check and she just shrugged Also smelt like cigarettes in my friends room

The bed and furniture are old uncomfortable needs to be upgraded

The rooms are dated and the second elevator didn’t work every day. The bed was very low and needed a box spring to be more comfortable. Breakfast was ok- missing real half and half and milk for the coffee.

Excellent location, Good food Clean The air conditioning not working in the room

This is our go to hotel for when we go to California. It is amazing and has the BEST breakfast. Staff is always so nice

Exceptional

Enjoyed my stay.

Everyone and everything was ok

Clean room with easy check in process. The breakfast bar was excellent. Plenty to choose from. Will stay here again.

Wonderful staff. We felt like family.

Friendly staff clean rooms

We were celebrating our wedding anniversary,and that was the place where we had our reception and stay

We were celebrating our wedding anniversary,and that was the place where we had our reception and stay

Exceptional

Stay was very good. Clean and restful

Mattress was old and flat and hard, old set up in rooms, sink to wash hands in bedroom instead of bathroom

Location was excellent. Mall and restaurants across the street. Nothing

Location was excellent. Mall and restaurants across the street. Nothing

tbd

Great location, super close to lots of entertainments and restaurants within walking distance.

Great location, super close to lots of entertainments and restaurants within walking distance.

Mattress was bad to soft, needs box spring to low to the ground , paying 40 dollars to park on top of 500 for two nights to much money

Pretty lobby and eating area Mattress was bad to soft, needs box spring to low to the ground , paying 40 dollars to park on top of 500 for two nights to much money

Exceptional

Front desk said that she was going to refund us but never did.

This is the 3rd time I have stayed there, and the elevator is still not fixed. This is very inconvenient for many of your working guests who need to leave in a timely manner but must wait for a single elevator.

Close to everything. The staff were very helpful and the room was nice. Rooms can use some modernization but other than that service was great. Pillows were too soft for me but nothing bad to complain about

Rooms can use some modernization but other than that service was great. Pillows were too soft for me but nothing bad to complain about

We stayed at Enassy Suites for 3 nights. The room was spacious, clean, and comfortable. The morning breakfasts with made for you omelets, French toast, pancakes, bacon, sausage, etc were delicious. And the evening drinks and snacks were wonderful. The staff were professional, helpful, and attentive. Overall our stay was a delight.

Very good

Employees, location, happy hour, breakfast

Employees, location, happy hour, breakfast

Breakfast had a good selection of offerings.

The room was hot, the a/c did not work that great. But besides that the breakfast was real good.

Location was very convenient to freeways. Breakfast was good and staff at breakfast very nice and efficient. It looked like it needed to be updated. Carpets need to be replaced. Overall look tired.

Exceptional

Location was very convenient to freeways. Breakfast was good and staff at breakfast very nice and efficient. It looked like it needed to be updated. Carpets need to be replaced. Overall look tired.

Breakfast was amazing. To order omelets. And much more. Close to shopping. Thank you so much. Will be back.

Henry was assume and was the rest of staff. Breakfast was amazing. To order omelets. And much more. Close to shopping. Thank you so much. Will be back.

No

I found mold on the signed mattress

The breakfast was amazing, check In was easy, rooms were great my only complaint was the bartender at the restaurant. She was rude and made us feel like we were bugging her. Would not go there again if she’s working. Other than that all the staff was amazing and the hotel is a prime location.

The breakfast was amazing, check In was easy, rooms were great my only complaint was the bartender at the restaurant. She was rude and made us feel like we were bugging her. Would not go there again if she’s working. Other than that all the staff was amazing and the hotel is a prime location.

In our new room, housekeeping forgot some of the bedding so my husband woke up several times because he felt the coils in the mattress and was generally uncomfortable. The room was spacious and looked updated. The room and bathroom had motion sensor lights with no way of disabling them. This could be a positive for some, but I found it frustrating. Waking up in the night to use the restroom caused the lights to turn on, which impacted our rest. The room was clean, but there was evidence of water damage throughout the room and bathroom. Additionally, I went out for a small walk and I slipped in the lobby. Thankfully, I caught myself, but I almost landed hard. I noticed afterwards that there was water leaking from the ceiling. It was a mess and VERY dangerous. I think the hotel may be in need of maintenance. We discussed our concerns with customer service and they were very validating and helpful. The complimentary breakfast was amazing. It is far and away the best we have ever had at a hotel. The dining area was massive, which allowed ample room for all

prime hotel, very quiet and nice area

I loved that the rooms were spacious and open. Breakfast in the morning before we headed to the park was perfect. Lots of choices. I will be staying again soon The water pressure or shower heads just not what I would prefer. Not a big deal love this Hotel

I loved that the rooms were spacious and open. Breakfast in the morning before we headed to the park was perfect. Lots of choices. I will be staying again soon The water pressure or shower heads just not what I would prefer. Not a big deal love this Hotel

They wouldn’t let us early check in, so got there at 4 and waited 20 minutes to get our room. The double room was outdated and felt old for how expensive it was. Plus it smelled heavily like weed and disgusting. But we have twin toddlers so didn’t want to wait to change our room. That should be embarrassing. We always find embassy suites when traveling and this was the worst yet. But food was great.

cook to order omelets

Excellent

Nice enough hotel. It’s an Embassy Suites, so you know the layout if you’ve ever been to one. Only one elevator was in service during our stay. That was a little frustrating. Other than that, a decent one night stay. Thanks

We loved the big spacious rooms and free breakfast!

Everything was great. The staff were very friendly and helpful. The breakfast was outstanding. Things could not have been better. N/A

Everything was great. The staff were very friendly and helpful. The breakfast was outstanding. Things could not have been better. N/A

Clean room, easy to check in, great breakfast

Room quality. A/c not working. Noisy bed. Needs a little updating.

Superb

Comfortable beds and pillows! Great location! Tons of shopping within walking distance

Perfect

The breakfast was fresh and a vast selection was appreciated. the room was clean and the breakfast host was very friendly. the bathroom in our suite was less to be desired. the outdated bathroom and the water pressure was not good.

Excellent continental breakfast!

Excellent continental breakfast!

Very clean room, excellent breakfast offerings and service, convenient and safe-feeling underground parking. Located close to so much!

yes

All around great hotel

The breakfast eggs, sausage and potatoes were cold at 830. Cold. Not warm at all. The burners were not on. They got turned on after I ate my cold breakfast. There was not proper signs when I exited the elevator on 7 and I turned right instead of left for room 705 which took me 95% of the way back to the same elevator.

Very good

The breakfast was amazing.everyone that worked there was amazing.

The breakfast was amazing.everyone that worked there was amazing.

The Bar was wonderful, but the Breakfast ended before we could make it there.

The room was spacious and the location was great, with plenty nearby—especially having a Target across the street. My only complaint is that the AC doesn’t work well, so the room can get warm.

There's a very nice mall adjacent to the Hotel with plenty of restaurants in the area and felt safe to walk, even at night. We would heartily recommend staying at this Embassy Suites and will definitely stay here again. Anthony Lee

The front desk at night very rude and very people person

the breakfast was fine.

I got completely bitten up. I have bites on my arms, back and neck. I believe there were bugs in the blanket and/or the couch.

Polite and helpful staff, clean rooms and easy and close access to shopping malls

Excelllent. The parking billing. I was overbilled (double) the amount I was supposed to pay. Only after 4 calls were they able to correctly refund the right amount. The first 3 clerks that I talked to regarding the mistake said they understood the problem and will make the correction, but they did not. It was only the manager, the 4th person I talked to that corrected the mistake and refunded the right amount.

Convenient to brea mall Comfortably

ok

Only issue was 1 elevator worst each end

Needs a little upgrading. Bathroom faucet handles didn't work. Blow dryer was broken. They closed the restaurant and bar Saturday night at 8 when it's posted to 10/10:30 which messed up our plans!

The pool area and outdoor tables are consistently dirty, often with leftover juice and coffee, even as early as 8:30 AM. Overall, both the interior and exterior of the building could use better maintenance and care. As an extra note that the trash pickups location is not good because the trash smells always next to the pool and outdoor sitting area. I’m sharing this honestly to help improve the place—not to complain, but to contribute. I care about Brea since I’m from OC, and I’d love to see it maintained the way it deserves. 💕 Dona Maria DM ANH

The room was nice but I noticed whenever I book on a 3rd party site like Hotels.com

Very clean, safe, friendly staff, breakfast has many options and plenty of food!!! Very well kept place. Will be returning for sureeee!!

Nice and clean rooms

Na

Yes

Sofa bed sheets were dirty and mattress was worn out and very uncomfortable. Bath tub was stained and not so clean.

Property clean and staff are pleasant.

This property needs to be revamped. Getting old and tired.

Loved the location and the breakfast was delicious!

It was a peaceful stay. The furniture and bedspread were quite worn, which takes away from the ambiance.

Good

The inside of the hotel scenery. My pullout bed was nasty and had stains on it. It was very hard to convert the pullout bed back into a couch.

It was very pretty

The kept making flushing noise all night

Clean and very kid friendly to meet up with friends that have kids

Some of the room facility should be renovated... for example the shower head, carpets, etc. look very old and shower head was having some issues... but working...

We were there for a funeral and they went above and beyond to make our stay special.

We were there for a funeral and they went above and beyond to make our stay special.

Clean room, nice staff, well run breakfast

Clean room, nice staff, well run breakfast

Loved that everything was close and walking distance

No parking and room was not ready

No parking and room was not ready

The room was dirty, carpet stained, old mix matched furniture. The room was completely outdated. They gave us a handicap room on the 6th floor and when we asked to switch they said no bc it was Valentines Day and all rooms were booked. We'll never go there again and we're advising our friends against it as well!

The room was dirty, carpet stained, old mix matched furniture. The room was completely outdated. They gave us a handicap room on the 6th floor and when we asked to switch they said no bc it was Valentines Day and all rooms were booked. We'll never go there again and we're advising our friends against it as well!

Clean rooms nice staff

Clean rooms nice staff

Great stay

Great stay

Yes

Yes

Everything was perfect , especially the breakfast and the happy hour

Everything was perfect , especially the breakfast and the happy hour

The room was clean, and super spacious. We definitely enjoyed our stay and we will book there again

The room was clean, and super spacious. We definitely enjoyed our stay and we will book there again

Hotel is pretty outdated, and needs to be renovated. Staff-all of them-were very friendly and great. For an embassy suites I was sad they didn’t have a happy hour reception, however we got a voucher for two free drinks at the bar. The bar menu was lacking and the drinks were expensive. However both female bartenders were so friendly and awesome. I was disappointed to miss the great free breakfast, thought it went until 10, but was completely closed down at 9. Parking was $20 per night, per car. Bathtub had some dark spots and needed to be updated.

Hotel is pretty outdated, and needs to be renovated. Staff-all of them-were very friendly and great. For an embassy suites I was sad they didn’t have a happy hour reception, however we got a voucher for two free drinks at the bar. The bar menu was lacking and the drinks were expensive. However both female bartenders were so friendly and awesome. I was disappointed to miss the great free breakfast, thought it went until 10, but was completely closed down at 9. Parking was $20 per night, per car. Bathtub had some dark spots and needed to be updated.

Wonderful, courteous and friendly staff in every department. Lots of smiling faces. A special shout out to LENNY the bartender at The Refinery. I would most definitely stay here again.

Wonderful, courteous and friendly staff in every department. Lots of smiling faces. A special shout out to LENNY the bartender at The Refinery. I would most definitely stay here again.

At check in I felt like I was being scolded. The person stated that I reserved an accessible room. She said that she will put me in a regular room because one was available. But, next time I may not be lucky. I looked at my reservation when I got home and no where does it show that I reserved an accessible room. The rest of the stay was good.

At check in I felt like I was being scolded. The person stated that I reserved an accessible room. She said that she will put me in a regular room because one was available. But, next time I may not be lucky. I looked at my reservation when I got home and no where does it show that I reserved an accessible room. The rest of the stay was good.

Room was clean and quiet. Shopping in walking distance was a plus. overall great hotel. Will stay again.

Room was clean and quiet. Shopping in walking distance was a plus. overall great hotel. Will stay again.

Good

Good

The front desk staff are consistently unhelpful and unfriendly.

The front desk staff are consistently unhelpful and unfriendly.

The front desk staff are consistently unhelpful and unfriendly.

The front desk staff are consistently unhelpful and unfriendly.

Unfortunately, the front desk staff are not very friendly.

Unfortunately, the front desk staff are not very friendly.

Friendly staff

Friendly staff

Room was clean. A little outdated but comfortable

Room was clean. A little outdated but comfortable

Staff was very amazingt..he stay was very comfortable

Staff was very amazingt..he stay was very comfortable

A bit pricey but nice and comfortable. The breakfast saved the day 🙌

A bit pricey but nice and comfortable. The breakfast saved the day 🙌

room smells bad, no free parking they charge you $20 dollars per day

room smells bad, no free parking they charge you $20 dollars per day

Nice , but was double charged for parking

Nice , but was double charged for parking

Great and comfortable environment

Great and comfortable environment

Clean room, amazing service, great breakfast

Clean room, amazing service, great breakfast

Was good for a one night stay. Shower was disappointing.

Was good for a one night stay. Shower was disappointing.

Nice play to stay, great room size and property layout, breakfast is very nice

Nice play to stay, great room size and property layout, breakfast is very nice

Ye

Ye

The breakfast was ok. The room was clean and had everything we needed. The staff was friendly and helpful.

The breakfast was ok. The room was clean and had everything we needed. The staff was friendly and helpful.

Yes breakfast was fresh. The room cleaniness could have been a bit better. Lamp didn't work in couch area.

Yes breakfast was fresh. The room cleaniness could have been a bit better. Lamp didn't work in couch area.

Beautiful hotel great location. Decorated for the holidays and the staff were wonderful.

Beautiful hotel great location. Decorated for the holidays and the staff were wonderful.

Nice

Nice

Love our stay!

Love our stay!

Last year when I stayed here, the shampoo was open and did not notice till I tried to wash my hair. Same thing happen again with my stay here on Jan 8th 2026. Also, I am not Brett. Brett is my husband. I stayed here-Rosemarie Pena

Last year when I stayed here, the shampoo was open and did not notice till I tried to wash my hair. Same thing happen again with my stay here on Jan 8th 2026. Also, I am not Brett. Brett is my husband. I stayed here-Rosemarie Pena

Room was clean. Breakfast was great!

Room was clean. Breakfast was great!

Avoid this place, high potential but extremely run down. Room is not clean and we had to switch hotel within an hour after checked in.

Avoid this place, high potential but extremely run down. Room is not clean and we had to switch hotel within an hour after checked in.

Clean room, friendly and helpful staff

Clean room, friendly and helpful staff

Was spotless and the bed was very comfortable.

Was spotless and the bed was very comfortable.

The room was very clean and big enough. Love that it has a refrigerator, microwave and coffee maker in the room. Hotel staff were very accommodating. Thank you!

The room was very clean and big enough. Love that it has a refrigerator, microwave and coffee maker in the room. Hotel staff were very accommodating. Thank you!

Great bed and perfect location

Great bed and perfect location

Breakfast was great. Very standard for Embassy Suites, which is known for extensive breakfast options. Interior decor was great, also expected from an Embassy Suites hotel. Great location near shopping.

Breakfast was great. Very standard for Embassy Suites, which is known for extensive breakfast options. Interior decor was great, also expected from an Embassy Suites hotel. Great location near shopping.

Great breakfast!

Great breakfast!

The staff are awesome! Breakfast is the best and with plenty of choices.

The staff are awesome! Breakfast is the best and with plenty of choices.

First room had musty smell and tub was nasty looking. Changed to new room which was better but bathroom was also in need of repair. Faucets were both broken. Hotel lobby and courtyard was beautiful and food at both breakfast and evening bar was great!

First room had musty smell and tub was nasty looking. Changed to new room which was better but bathroom was also in need of repair. Faucets were both broken. Hotel lobby and courtyard was beautiful and food at both breakfast and evening bar was great!

Wonderful staff and loved the breakfast. Highly recommend.

Wonderful staff and loved the breakfast. Highly recommend.

Clean nice staff

Clean nice staff

Cleanness, good customer service and friendly people

Cleanness, good customer service and friendly people

Clean room, friendly staff

Clean room, friendly staff

Room was clean and staff very responsive. Breakfast variety was awesome and the refinery food was quick and well prepared

Room was clean and staff very responsive. Breakfast variety was awesome and the refinery food was quick and well prepared

Breakfast and quietness

Breakfast and quietness

Very good staff and always the best breakfast. My family loved it.

Very good staff and always the best breakfast. My family loved it.

Air conditioning doesn’t work

Air conditioning doesn’t work

The Staff was great. The food was fine. The hotel itself could use some updating. In need of repairs.

The Staff was great. The food was fine. The hotel itself could use some updating. In need of repairs.

The rooms are neglected; rusting or broken bathroom fixtures. Not all lights operable in the room.

The rooms are neglected; rusting or broken bathroom fixtures. Not all lights operable in the room.

The lady at check in and check out was very helpful, kind and professional. She has a great smile and personality, we really appreciated her and hate that we forgot her name.

The lady at check in and check out was very helpful, kind and professional. She has a great smile and personality, we really appreciated her and hate that we forgot her name.

Clean n quiet.

Clean n quiet.

Amazing stay

Amazing stay

Yes

Stayed 11/30-12/02 the Sunday after Thanksgiving. It looked like the C team duty rotation. Poor front desk check in experience. Staff could not be bothered to make any effort. See detailed expl. In check in rating. Lots of full trash bags outside of room doors. Room 206 had the Chipped sink and thermostat that refused to be adjusted (hot or cold). Rough night. Breakfast and breakfast staff was the only bright spot on a Monday. Sure hope they retrain front desk staff to actually care. Next time, try the Marriot systems nearby or use the Hilton app and just skip the front end because they just want you to use the app anyway. 2 staff and a manager couldn’t be bothered to utter why they ignored me standing in line for 8-10 min without any sensible explanation. It takes less time to make a key via app.

Christmas decorations were great! Staff at check in was great!

yes everything was vary nice

Breakfast staff is great

The omelette bar was a bonus as well as the evening social hour. It's in a convenient location. We will be returning.

The shower gel dispenser was empty and we requested more gel. Housekeeping said they were completely out and expecting more in a couple of days😳. Also, there was not a hair dryer in the room as promised. I didnt have the time to wait for another one. My expectation would be Housekeeping checks these things prior to a customer checking in.

Room was smelly. Very disappointing to find this issue.

Great customer service. Great room!

Spacious rooms. Nice and clean

Easy check in

friendly staff breakfast is great

The breakfast was above and beyond. Would I stay there again? If I had to save a penny.

Some staff unfriendly could be more courteous and appreciative of spending $ in their facilities.

My room was a handicap room. The only thing I did not like was the shower faucet water would dribble down the metal flex arm onto the bathroom floor. Free happy hour (2 drinks) was good, wish they had fresh popcorn, free breakfast was good, wish they had fresh pancakes

Friendly staff. Overall great experience:)

There were a lot of breakfast options and the staff was friendly.

One of the best hotels we've ever stayed in. Staff was helpful and courteous.

The room was ok. I would say the cleaning staff did an ok job of keeping our room clean as could be despite all of the previous persons hairs around the room. The toilet seat that was crooked and did not fit the seat was uncomfortable. The breakfast was great until sitting in the dining area me and my husband started to get bit by an unknown presence? I showed the front desk and they were pretty unsympathetic. I doubt we will stay here again.

We felt the hotel was very relaxing and had a lot of comfortable spaces to sit and lounge in the very large lobby atrium area! The reception in the bar was a nice touch with some snacks and drinks. The hotel was very clean and our room was quiet and spacious!

Had to speak to the front desk about our room’s numerous carpet stains. Was surprised that the housekeeping staff would consider it ready for occupancy! The complaint was graciously received and by the time we got back to the room that afternoon, the carpet was stain free. We appreciated the quick response.

Excellent customer service

Staff was great—hotel very clean. Breakfast fantastic.. appreciate all the staff help..

The AC was so rattly and loud I couldn’t sleep. And the sofa bed was very uncomfortable. But everything was clean.

Pleasant stay

I would definitely come back !

All staff that we encountered were very helpful and friendly. The breakfast was great. The area was very convenient. The beds were comfortable and clean. The only thing I’d say is that the rooms are in serious need of updates. We were moved from our first room due to our tub leaking water into the walls, onto the floor, and into the room below. The second room we were placed in had visible scratches and wear inside the tub. There were areas of rust and scum around the faucets. There were places in the ceiling above the shower that had clearly been patched. It’s a shame everything seemed to be on the decline when the staff and area were so great.

Loved everything

Love the duite

Very dated. Seems they are coasting on their name.

Was okay

This property is located right by the brea mall which is so convenient. The staff was friendly and our room was much larger than expected.

Front desk, could have maybe been a little friendlier, but loved our little staycation there…bar/restaurant staff was great, breakfast was amazing and easy, one of the best embassy suites we’ve stayed at!

Great breakfast, location, people and environment

Convenient location

Clean room and good service

Good location. Beautiful lobby area. Easy to park and access elevator. Check in was easy. Would definitely stay here again.

The complementary drinks at the bar downstairs were okay but the bartender were very rude and unwelcoming did not go back the second night.

Great Location, clean room, great breakfast, overall 10/10

There's plenty of shopping and dining very close to the hotel. It was a perfect place to stay for my business trip.

Front desk person was so sweet and very helpful. So patient with me as I was flustered from a long drive. I appreciated his professionalism. The room he assigned was right off the elevator as I requested. The room was clean and comfortable.

This hotel was exceptional!

Clean room

Loved it

Great service

Clean, quiet and spacious

the matrasses on sofa bed was super dirty. the sofa bed was super uncomfortable and noisy. the showers are in desperate need of repair. the breakfast quality was extremely low, not edible at all.

Looks out dated. Management shouldn't allow

Awesome but the beds felt a little stiff besides that great stay

Nice location and property

nothing

nothing even though we paid expensive rate on the room

The ppol was nice; not enough pool towels. The room was run down. The breakfast was awesome and the location was terrific.

Nice Hotel accommodations and close to shopping and restaurants

Close to shopping and dinning

Will definitely Stay here next time.

Stayed for 1 night with family. The hotel lobby, pool, and gym were nice in a great location. Walkable to shopping, markets, coffee shops, etc. Breakfast was great with many choices, including made-to-order omelets. The room needs updating. The shampoo and body dispensers were empty. Chipped paint and mold was visible in the bathroom. The sofa sleeper was terrible. I could feel the metal bars thru the inferior mattress. The desk suggested more blankets/comforters to make it more comfortable. We never received the blankets. Pool area was out of towels very quickly. Understaffed, perhaps??

Great place for a family gathering

Staff were great. Nancy and Rina were amazing!!

The room was fabulous and the breakfast was amazing. Definitely will be back.

Customer services was great.

Really nice

The first room we checked in was not clean (hair in the bathtub) the carpet was stained in several spots, and the room smelled bad. Called the front desk and they said that was the Expedia type of room and they only have a few. They gave me new room which was clean but still hotel is run down. The complimentary breakfast is great though with an omlette station and atrium area is nice.

The cleaning service was lacking. A couple of days there was no service. They claimed the do not disturb sign was out, but I specifically removed it after the front desk said the room would be cleaned in one hour. They put towels in the room but no cleaning.

Luv the location - I always stay at this hotel when I'm in the area. The manager's reception and breakfast are definitely a plus!

Great service as always!

Breakfast was great. The pool was nice but the hot tub wasnt working. Our room AC was loud yet it doesnt blow air so it was hot. The sofa bed was old and squeeky. Not comfortable to lay in. The bartender was so nice and introduced us to a karaoke machine. Overall, stay was good and staff were really nice and accomodating.

It was a weekend getaway and everything went well. The breakfast is always great at the embassy which makes up for any inconveniences. Parking was decent. It’s underground and they have 2 levels for $16 a night. The hotel does seem older then other ones I have stayed at but other then that no issues.

Sky light in hotel very dirty.. Ask for more towels even ask the maid person, we never got any. The coffee was bad,my waffles were cold. The buffet was like a motel 6 not great.

Property is very out dated. Room was not clean and shower leaked. I called and ask for an extra pillow that never came. Beds were very uncomfortable. The room was also close to the street so it was super noisy from the traffic. Wouldn't stay here again! Especially if your are traveling with a toddler.

Great breakfast, great location - walkable to Brea Mall, Target etc. Cons: Cleanliness has to be improved. The tub was really dirty. The front desk are not so friendly, the toilets in the lobby are very dirty.

Hotel is a bit dated. One elevator worked once in a while. But staff was very nice.

My stay was AWESOME. The complimentary hot breakfast was the best. The breakfast alone will have you staying at this property again and again...

Great property, great location, great breakfast! Right across from Brea Mall and other shopping and dining options. Highly recommend.

I was impressed with the cleanliness and the service at check in was easy and the lady at the desk was so nice.

No bad. The lobby area has been redone. I think some of the rooms have been redone. Our AC was like a swamp cooler. It did not keep our room cool enough and everything had a moldy smell, including our clothes. Front desk service was just

Very nice

Old furniture, room stinks.

Will absolutely stay here again. All the staff was friendly, one night needed first aid supplies and they quickly got what I needed, another night they held a gift at the front desk until I got back. Excellent service.

I have been visiting this property consistently over the past six years, often staying multiple times a year, as it has truly become our home away from home. While staff turnover is expected over time and we are occasionally treated as new guests, we understand this is common in the hospitality industry. Some visits are met with exceptional friendliness, while others are more neutral. Nonetheless, the overall experience remains positive, and this continues to be a wonderful property that we genuinely enjoy returning to.

Very kind staff at breakfast. The atmosphere was very beautiful and clean.

Great stay

Good

Would have given a 5 overall, but our room wasn't ready for almost 2 hours after check-in time.

They have a great breakfast. I. A good location, plenty of walkable options.

Very nice hotel! Close to shopping and everyone is pleasant.

I have stayed here a few times in the past. Love to come here with my family

Nice area

It’s was good. The room was spacious, included breakfast was nice. My only gripe is that only 2 out of the 4 elevators were working which meant a lot of waiting.

Love the perks and hospitality. Will be back.

excellent!!!!! Clean, wonderful breakfast and very nice staff

A+ location but dated property!

We were given Room 314 and within minutes of checking in my partner felt a bite. There was fleas in the room. Immediately notified front desk who apologized and gave us Room 405. Room 405 was overall better. It just smelled and looked cleaner. The room itself was average but dated. The rooms are nice size and bed is comfrotable. The shiwer was clean. The downside is that all rooms have carpet. For a hotel that acceots pets this should be a big no no. The lobby area is the one place that appears to have been renovated. The entire property itself is old and needs some major TLC. If you pay attention to detail you will notice what i mean. The best part of my stay was the daily made to order omelet bar. The ladies that make your breakfast are so nice and friendly so please tip them well. The hotel staff overall is also nice. My one suggestion to management or corporate is to update this property. The property is centrally located and appeals to many but it sure needs a major remodel. I chose this property because i live/work in Brea and wanted to saty close during my displacement.

Good

Comfortable room and great breakfast

The staff went out of their way to make sure my wife and I were having a good stay.

Front desk was not so friendly, but the food workers, were amazing absolutely friendly. No towels in the pool area, rooms could be renovated for the price, it’s too outdated

The staff was very helpful.

Front room Tv volume is very low unable to hear. Called front desk no tech on site to assist. Early morning AC was not functioning properly had set at 68* but felt like 75*. Only able to compensate $50 of bill.

Clean

Excellent staff. Great free breakfast options Restaurant has very nice dinner options, and food was great as well as the staff.

Killed a baby roach in the restroom.

N/a

Fast and early check in. Pet friendly, late pool hours for adults only and free fantastic breakfast! Will absolutely be back soon!

Great stay and convenient for Orange County.

Super slow check in, super super slow elevators, both ros smelled cigarette smoke

The place is clean and in a good area where shopping and dining it is within walking distance breakfast is superb and the staff is very friendly and attentive to your needs overall a very good experience

There was no complimentary water

Staying here at Embassy Suites with my family was a great choice I made. The employees here are definitely friendly and helpful. Great place! You won’t regret it. Thank you all at Embassy, I appreciate you!

Great

Parking was a little confusing. It’s under the hotel. And there’s a sign to pay by scamming a QR code. It also accesses some shops (I think?). Aside from that it was great: plenty of spaces. Checkin was smooth and the room was nice. Large 2 room, room. Great for watching TV while your travel companion sleeps In the “bedroom”. I really like that Embassy Suites rooms have the “living room” with plenty of seating etc. Much better than small hotel rooms where the only place to sit is the bed or the requisite desk chair. Room was spacious and clean. The bed was really low. I don’t mind. The included breakfast service was good as expected. We had pancakes, potatoes, eggs, sausage. Apparently there was bacon, too but that was at the omelette bar (that we skipped). Nothing fancy, but better than the usual “Continental breakfast” We love staying at Embassy Suites and the Brea location was as expected.

Had a few hiccups but the front desk easily accommodated upon reason. We really appreciate them and recommend a stay here!

Shower and air conditioning didn’t work. They moved us to a new room with a better shower but the air conditioning still didn’t work. Tried to set it at 65 degrees and it didn’t work so sleep was terrible. All they offered me was a 50 dollar discount. Definitely won’t be coming back.

Great bartenders.

The staff at the reception desk were extremely helpful, going beyond what was expected. Breakfasts were delicious, especially the custom omelets. The ladies who made them were pleasant and efficient. However, the housekeeping staff were inconsistent in their cleaning and did not always leave needed items such as towels and coffee refills. My husband did not appreciate the extra charges for parking the car.

The only issue I can think about was an elevator that was out of service

Easy access to places

N Ice time

The included breakfast did not have any options for a gluten free diet except uncut fruit and the bananas were green. Very little variety, same thing every day. You could order at the omelette bar, but the taste wasn't good.

THE STAFF IS GREAT, FROM FRONT DESK, MAIDS, BREAKFAST HELPERS, AND HAPPY HOUR STAFF.

We arrived early and were told we would be placed on an ‘early check-in’ list, where we would receive a text as soon as a room was ready for us. 30 minutes to checkin, there were still no rooms available for us or any of the other people waiting in the lobby. Promptly at 4pm we were still told that no rooms were available because the hotel was overbooked and understaffed the night before. They again advised we were on ‘the list’ to be one of the first to receive a text once rooms were released by housekeeping. So we waited aside, never received a text, noticed that several other people were receiving their cards for rooms before us, even though we were told we would be the first batch of rooms that became available. That WAS NOT the case, as later, an hour AFTER checkin, and an hour late for our fundraising event now, we were told that we had to line up at 4 and it was first come first serve… so the ‘early checkin list’ was somehow null and void at that point, and even though we were the VERY FIRST people BACK in line at 4pm, we were not checked in until waiting in line for a FOURTH TIME for another 30 minutes. Once we were in the room, it smelled of smoke, the bathroom was not clean well, the carpet was filthy (do not walk with your bare feet!) AND - another guest walked in on us while we were changing! The check in was a complete disaster, and on top of the room being outdated and grungy, we did not feel safe knowing that another guest once had access. We did not stay.

Great place to stay it reminded me of when i stayed in Fresno double tree, the setup was exactly the same as far as the whole building but this place was easy better as far as the room went. Seperate living room area and a door to seperate the two even better. Definitely staying here again. Only thing that was bad was out of the 4 elevators 1 wasnt working but honestly if thats the only thing that was wrong with this place id still give it a 5 star!

The hotel was nice but our TV did not work and we had to call the front desk every time we want to watch TV

Just nice and convenient

Always like the breakfast assortment