Chase Suites Hotel Brea-Fullerton
About Chase Suites Hotel Brea-Fullerton
Chase Suites Brea-Fullerton - North Orange County is located in Brea, 12 miles from Disneyland and 12 miles from Disney California Adventure. With free WiFi, this 3-star hotel has a garden and a terrace. The hotel provides an outdoor swimming pool, hot tub and a 24-hour front desk. All units are equipped with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a bath, a hairdryer and a closet. Every room is equipped with a private bathroom, while selected rooms have a kitchen with a dishwasher. Guest rooms at the hotel come with a seating area. Breakfast is available, and includes buffet, continental and American options. Anaheim Convention Center is 12 miles from Chase Suites Brea-Fullerton - North Orange County, while Knotts Berry Farm is 14 miles away. John Wayne Airport is 18 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The Chase Hotel in Brea, California is generally well-liked by guests for its clean, spacious rooms and friendly, professional staff. The hotel offers a nice breakfast and is located in a peaceful area. However, some guests have complained about noise from other guests or from outside, and a few have had issues with the beds or other amenities in their rooms.
- Clean, spacious rooms
- Friendly, professional staff
- Noise from other guests or outside
- Issues with beds or other amenities
- 5/5
Very convenient for this particular trip for a local funeral service.
- 5/5
- 2/5
It’s a clean hotel, a little outdated. Walls are paper thin. Im not exaggerating. You can hear EVERYTHING your next door neighbors are doing. Literally. IT was not pleasant to hear. Entrance door to the room had gaps on the top and under door seemed unsafe.
- 5/5
My room was incredible. Spacious, very clean, and amazing kitchen. The bed was very comfortable. The towels were soft and fluffy. The room, as well as the grounds, were extremely quiet. I did not eat breakfast. The evening food was very nice, and I enjoyed my glass of wine very much. This was my first experience with Chase Suites, but it will not be my last! Thank you for a lovely 4 day vacation 😘
- 4/5
Just a very good hotel experience
- 5/5
This is really nice unit to rent if you have kids close to restaurants home like feel
- 3/5
Room was clean and spacious. However soap and shampoo dispenser were both empty (discovered when in the shower). Also sink outside bathroom was draining very slowly. We discovered this after the first day but didn’t report until checkout as hubby was not feeling well and we didn’t want housekeeping in the room during our stay. Did not get to have breakfast as they stopped serving at 9am. Overall we would stay here again due to cleanliness and location.
- 5/5
Rooms are large and kitchen is fully supplied with cups, plates, utensils, and pots/pans.
- 4/5
The only issue I have is the parking lot is too small not enough room for all the cars.
- 1/5
I don’t recommend this place there’s no parking and they still charge you extra for parking they charge you extra for deposit they will take a week just to send your deposit unprofessional staff don’t come here
- 5/5
Nice area
- 4.5/5
Location & rooms very adequate, breakfast was good & staff were good. Everything was good.
- 5/5
Exceptional
- 5/5
Favorite place to stay.
- 5/5
Cheers!
- 5/5
Stay here all the time.
- 5/5
Felt so at home Tv could use some streaming services like roku
- 5/5
The staff were very helpful and friendly. The property is well- maintained. I will return!
- 5/5
Always enjoy my stay.
- 4/5
Very good
- 5/5
Great location and very clean
- 5/5
Room was very clean and the amenities were good to use! Recommend highly for a nice little get away
- 4.5/5
Superb
- 5/5
Clean, quiet, good breakfast, nice lication
- 2/5
The rooms were clean and comfortable The lack of explanation of the details of reimbursement of the refundable security charge - the reimbursement takes 5 business days to clear back into your account, yet never explained up front. The company doesn't want to spend an extra couple of dollars to facilitate an immediate clearance of funds, effectively saying that your patronage is less important than their profit margins. The same greedy hotel-franchise behaviour is observed with the absence of complimentary bottled water in the rooms, instead plastering $7 price tags on the bottled water in the rooms. Paid internet was no different than free internet, both being poor in terms of speed and connectivity. Very distasteful experience for international guests. I'd be embarrassed to recommend this place to any of my international colleagues.
- 5/5
Nice hotel, with good breakfast and super helpful staff. We stayed in a 2 bedroom suite, which was clean and spacious.
- 5/5
Hotel and staff were great there was a travel ball team there made parking a bit of a walk but overall was great clean safe place to stay parking was $5 a night and breakfast was good room was clean pool was clean the maintenance guy also cleaned the bbq and pool every day we were there before the pool area opened I would definitely recommend this hotel we also asked for more extra on top of a well supplied room towels blankets sheets pillows and they provided us with everything we asked for without any hesitation and delivered it to the room
- 5/5
My family and I stayed for 3 nights and had a wonderful experience. The rooms were clean and spacious.
- 4/5
Very good
- 2/5
There was a roach in my room, was pretty noisy with all the loud bikes at 3-4am in the morning. water should be free
- 5/5
Good breakfast and free wine.
- 5/5
I was apprehensive because it’s an older hotel but it was super clean! Kudos to their staff for keeping it in such prestige condition. It could easily be rundown and it was very well maintained! The rooms are super spacious as well. The front desk agent with red hair, Faith maybe (sorry I forgot her name), went above and beyond to accommodate our girls for prom. It’s a 3 star motel/apartment hotel style that is impeccably maintained. I had a great nights sleep! My only negative was that I could hear the neighbors every word. I put on a noise app and was fine. If it became a problem I could have moved to the living room. It was OK for me. It could jjst be that particular room. It might be an issue for some. There is a living room I could have move to if it was an issue. Neighbors were respectful though.
- 4.5/5
Shower supplies, Conditioner, Body wash were completely empty. The 1 time I didn't bring my own supplies with me. Had to get it from my Son's next door. They only brought shampoo. Which was full.
- 4.5/5
Nice comfortable room. Shower supplies, Conditioner, Body wash were completely empty. The 1 time I didn't bring my own supplies with me. Had to get it from my Son's next door. They only brought shampoo. Which was full.
- 4/5
A bit outdated but overall clean.
- 4.5/5
Superb
- 3/5
Furniture is old. Housekeeping and kitchen didn't speak English so we couldn't communicate
- 5/5
Exceptional
- 5/5
One of the nicest hotels around. Really enjoyed my stay
- 3.5/5
Good
- 5/5
Clean and pleasant staff
- 3/5
I don’t believe the floors were mopped at all. I didn’t wear shoes in the room and instead bought a clean pair of slippers to use indoors. By the time I left, the bottoms of my slippers were completely dusty. Because of the dirty floors and lack of properly refilled amenities, I can only give this stay an average rating
- 5/5
The kitchen menu was varied and fresh and so very clean and inviting. Also, our room was beyond spotless at check in! The staff was so friendly and professional. As a couple who were displaced because of a home termite tent, we really appreciated the extra touch of the warm chocolate chip cookies.
- 5/5
Clean big rooms. Silverware could use a little update. Shower head could also use updating. Other than that, super comfortable, large room. Every store you could need is a short 5 min drive away. Staff was friendly. Breakfast was very good
- 2.5/5
If you are on leisure travels, look elsewhere. I usually stay at larger chain hotels, however i needed two bedroom setup for this trip. Not as clean as expected. The worst issue was: 1. The hotel seems to be the housing setup for construction crews. NOISY NOISY LOUD LOUD. Obnoxious car boom box playing in the parking lot. Better property management is definitely needed.
- 5/5
All of it
- 4/5
The property is very nice and has a lot of nice trees and rose bushes.
- 3/5
Beautiful location The parking was very limited even with parking fee.
- 3/5
The parking was very limited even with parking fee.
- 5/5
Comfortable bed great location free breakfast was good No kettle in apartment
- 5/5
Exceptional
- 4/5
Price was good, room very clean and well-supplied.
- 4.5/5
Comparable to any good complimentary breakfast. The lighting was really my only issue, and not much of one. Just a bit dark in the bedroom area while looking for items in my suitcase, and not really the best for hair styling because that dark area was the backdrop to the vanity where hair styling happens.
- 4.5/5
Comparable to any good complimentary breakfast. The lighting was really my only issue, and not much of one. Just a bit dark in the bedroom area while looking for items in my suitcase, and not really the best for hair styling because that dark area was the backdrop to the vanity where hair styling happens.
- 5/5
Exceptional
- 5/5
nice space rooms Delicious Breakfast lovely kitchen
- 5/5
Staff is always amazing could not be happier with the customer service
- 5/5
I loved the suites and space inside the room The outside needs a little maintenance. It’s also a little hard to see from the street when first turning in
- 5/5
I loved the suites and space inside the room The outside needs a little maintenance. It’s also a little hard to see from the street when first turning in
- 4/5
Location Some of the items in the rooms needed to be repaired. Tub facet was leaky.
- 4/5
Location Some of the items in the rooms needed to be repaired. Tub facet was leaky.
- 5/5
Amazing all the way around. Rooms, property staff, breakfast at pool area everything was amazing.
- 5/5
Breakfast was good. Better than most other locations that I've been to. I really enjoyed the idea of the social hour. I liked the layout of the suite and the local market is amazing. Eliminate pay for parking. Make for easier access to the laundry facilities. Maybe a few more selections on vending.
- 5/5
Breakfast was good. Better than most other locations that I've been to. I really enjoyed the idea of the social hour. I liked the layout of the suite and the local market is amazing. Eliminate pay for parking. Make for easier access to the laundry facilities. Maybe a few more selections on vending.
- 4/5
The room was amazing, very spacious, the bed was comfortable. The kitchenette had a full fridge that also made ice, great feature. They also provided a coffee machine and coffee, that was a life saver for me because I didn't wake up in time for breakfast. The parking even though we had to pay a fee was very convenient and close to the room (right outside) I was thinking that is a great feature for disabled or elderly people. The tv is not smart so you are very limited in what you can watch there, definitely bring your tablet or laptop, maybe a board game something to do especially if you have time to kill. You have to pay a daily fee for the parking I was not impressed with that. I wish breakfast was a little longer until 10 I don't understand why hotels do this. No one wants to wake up early in their free time. Also they do not provide any free water for drinking you have to pay 6 dollars for the one in the room and the wending machine in the lobby also has very pricey water. Bring water with you if you don't want to spend that much on water. Also the toilet flush was very weird and outdated.
- 5/5
nice clean
- 4/5
The room was amazing, very spacious, the bed was comfortable. The kitchenette had a full fridge that also made ice, great feature. They also provided a coffee machine and coffee, that was a life saver for me because I didn't wake up in time for breakfast. The parking even though we had to pay a fee was very convenient and close to the room (right outside) I was thinking that is a great feature for disabled or elderly people. The tv is not smart so you are very limited in what you can watch there, definitely bring your tablet or laptop, maybe a board game something to do especially if you have time to kill. You have to pay a daily fee for the parking I was not impressed with that. I wish breakfast was a little longer until 10 I don't understand why hotels do this. No one wants to wake up early in their free time. Also they do not provide any free water for drinking you have to pay 6 dollars for the one in the room and the wending machine in the lobby also has very pricey water. Bring water with you if you don't want to spend that much on water. Also the toilet flush was very weird and outdated.
- 5/5
Breakfast was great
- 4.5/5
It’s nice and quiet, well kept up and the staff is very nice. Stayed for a week and don’t really have anything bad to say. Not much to say, one dryer didn’t work while we were there but that’s about it.
- 4.5/5
Newly added undisclosed $5/night parking fee.
- 5/5
Rooms are very clean, beds are very comfortable. Breakfast was good. Staff was very nice and friendly. Easy check in. Always a pleasant experience. Love the size of the rooms and it having a kitchen, stove fridge, sink and 2 tvs.
- 5/5
Absolutely wonderful stay there
- 5/5
Spacey and comfortable Shower was hard to turn on. Needed to call maintenance.
- 5/5
Great property
- 5/5
Quick visit to disneyland
- 4/5
Breakfast was great. The room was spacious for our family of 4. Perfect for our needs. Bed and pillows are terrible, they now charge for parking which was not listed when booking, for a family facility its odd they dont have high chairs in the dining area.
- 5/5
The complimentary breakfast was fantastic. The staff were friendly and helpful. Everything was clean.
- 5/5
Fresh menu. Big kitchen. Clean room. Friendly staff.
- 5/5
Clean and cozy room. Friendly staff. Robust continental breakfast. Kitchen is convenient
- 5/5
Great place. Very spacious room. Clean lobby and great breakfast. Staff very friendly
- 5/5
It was nice and quiet
- 5/5
The only thing I can complain about is they NOW charge $5 a day for parking.
- 5/5
Everything! Great bed and pillows. Excellent breakfast using fresh eggs.
- 5/5
I have stayed here multiple times and have had to last minute extend some trips. Friendly staff. Clean. Business Friendly. Social hour during weekdays. Great breakfast. They do charge $5 for parking.
- 5/5
Great location. Spacious, comfortable accommodations. Attentive friendly staff.
- 5/5
good ac. good breakfast. coffee available all day. nice bed. nice rooms, kitchen and bath a good touch, as well as the pool and laundry.
- 5/5
Everything is good, love the suite. Stayed only one night and feels like not enough., A bit far from stores.
- 4/5
The room was big and clean with a big king bed and was comfortable sleeping for me, my husband, and our toddler. Saturday night, it was almost impossible to park. The parking lot was full. The breakfast has very limited options and could be a little bit more variety.
- 5/5
Really nice stay.. will return
- 4/5
Our room had the heat pumps outside our window.. was a little loud. I asked for a different room but didn’t get an answer.
- 5/5
Convenient location. Quiet rooms with plenty of room.
- 4/5
Breakfast was great. The stay was relaxing and neat. The bed was super. The room was fantastic. My only complaint was the shower was a disaster to operate. Also it would be nice to have Netflix and Hulu on the tv. Other than that all was perfect! I definitely would recommend the hotel to others😎
- 5/5
Very good value, clean and good breakfast.
- 4/5
Staff polite and friendly Clean environment
- 5/5
Clean, comfortable bed. Always a great stay.
- 5/5
The suite was clean and comfortable. It smelled fresh and supplied everything we needed for our stay. The breakfast was fresh and delicious. we noticed a small amount of pet hair on the sofa but we just covered it. Overall, it was very nice.
- 5/5
Big and nice
- 5/5
Big and nice
- 5/5
Wonderful, clean, spacious, great breakfast.
- 5/5
Wonderful, clean, spacious, great breakfast.
- 5/5
Good bed, large space and good kitchen
- 5/5
Good bed, large space and good kitchen
- 5/5
Clean room
- 5/5
Clean room
- 5/5
The staff was very welcoming and the space was very clean. The unit we stayed in was very ample, we enjoyed it! No complaints
- 2/5
Undisclosed fees
- 2/5
Undisclosed fees
- 5/5
Clean room great breakfast and all staff were very nice and friendly
- 5/5
Clean room great breakfast and all staff were very nice and friendly
- 2/5
Really loud being on road. Traffic noise all night long. Would recommend good hearing protection or noise machine. Mostly clean but not quite up to five star standards.
- 2/5
Really loud being on road. Traffic noise all night long. Would recommend good hearing protection or noise machine. Mostly clean but not quite up to five star standards.
- 5/5
Clean room and great staff
- 5/5
Clean room and great staff
- 4/5
Staff was super nice and our room was clean. We stay here often and enjoy our experience each time
- 4/5
Staff was super nice and our room was clean. We stay here often and enjoy our experience each time
- 5/5
Room was clean and staff was kind
- 5/5
Room was clean and staff was kind
- 5/5
My room was very spacious and clean. I did not encounter any issues with my stay. (4 days) very quiet and breakfast was decent. I was surprised how quiet the area was. Staff was able to check me in and when I needed a bandaid for my mother they gave me extra and ointment and alcohol pads. Hotel staff was very friendly. Definitely coming back
- 5/5
My room was very spacious and clean. I did not encounter any issues with my stay. (4 days) very quiet and breakfast was decent. I was surprised how quiet the area was. Staff was able to check me in and when I needed a bandaid for my mother they gave me extra and ointment and alcohol pads. Hotel staff was very friendly. Definitely coming back
- 5/5
I enjoy my stay, I had reserved
- 5/5
I enjoy my stay, I had reserved
- 5/5
Kitchen, fridge, microwave, etc. with all these amenities I could live here for longer! I used their laundry room for a smalll fee. They also provided us a playpen for our baby. Overall wonderful experience
- 5/5
Kitchen, fridge, microwave, etc. with all these amenities I could live here for longer! I used their laundry room for a smalll fee. They also provided us a playpen for our baby. Overall wonderful experience
- 5/5
Room was spacious and clean. Front desk staff was friendly. Breakfast was good and there was staff constantly refilling items and cleaning. Lots of available parking.
- 5/5
Room was spacious and clean. Front desk staff was friendly. Breakfast was good and there was staff constantly refilling items and cleaning. Lots of available parking.
- 5/5
Great breakfast every day. My family always enjoys our stay. great breakfast everyday. Our family always enjoys jow clean and comfortable eve
- 5/5
Great breakfast every day. My family always enjoys our stay. great breakfast everyday. Our family always enjoys jow clean and comfortable eve
- 5/5
This is a beautiful hotel consistently. Friendly, clean and fantastic location.
- 5/5
This is a beautiful hotel consistently. Friendly, clean and fantastic location.
- 5/5
it was a clean suite. i loved the size of the kitchen and that i could close the doors to the sleeping area so the living and kitchen area could be it own space. reception was friendly. the one drawback is something that can't be changed: i was unable to park right in front of the room. but other than that, it was enjoyable.
- 5/5
it was a clean suite. i loved the size of the kitchen and that i could close the doors to the sleeping area so the living and kitchen area could be it own space. reception was friendly. the one drawback is something that can't be changed: i was unable to park right in front of the room. but other than that, it was enjoyable.
- 4/5
Only concern is that Only one entrance to the toilet. My Teenage son had to pass through my bedroom to use restroom
- 4/5
Only concern is that Only one entrance to the toilet. My Teenage son had to pass through my bedroom to use restroom
- 5/5
Great breakfast, clean facility, very clean room, enjoyed the tv in the bedroom, cozy.
- 5/5
Great breakfast, clean facility, very clean room, enjoyed the tv in the bedroom, cozy.
- 5/5
Yes the room was spotless and the staff was above and beyond helpful
- 5/5
Yes the room was spotless and the staff was above and beyond helpful
- 4/5
The room was clean,but our coffee maker did not work and the toilet was malfunctioning. The room was a bit smelly upon entering but it was a pet friendly room which, to some extent, is to be expected. On a positive note, the grounds were nice, the breakkfast, included was good and the room was nice.
- 4/5
The room was clean,but our coffee maker did not work and the toilet was malfunctioning. The room was a bit smelly upon entering but it was a pet friendly room which, to some extent, is to be expected. On a positive note, the grounds were nice, the breakkfast, included was good and the room was nice.
- 2/5
My three requests for a first floor was ignored, and help to move out was not possible. I am a 70 old with two bad knees and a stroke...and a car full of luggage that needed to be carried up and down the stairs. This caused me severe issues both on arrival and departing.
- 2/5
My three requests for a first floor was ignored, and help to move out was not possible. I am a 70 old with two bad knees and a stroke...and a car full of luggage that needed to be carried up and down the stairs. This caused me severe issues both on arrival and departing.
- 5/5
Everything was great. The rooms are very clean, equipped with everything, quiet and staff are very nice. I would definitely come back here or recommend it.
- 5/5
Everything was great. The rooms are very clean, equipped with everything, quiet and staff are very nice. I would definitely come back here or recommend it.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 3/5
There were some wonderful aspects but for the cost we had to deal with dog poop on walkways, horrible road noise on Imperial hwy, violent people above us, 1 cleaning in 6 days, parking all closed for repair that was never done,
- 3/5
There were some wonderful aspects but for the cost we had to deal with dog poop on walkways, horrible road noise on Imperial hwy, violent people above us, 1 cleaning in 6 days, parking all closed for repair that was never done,
- 4/5
But yeah, the place is clean, quiet, and roomy. The beds are so-so, kind of firm, not great, but not bad either.
- 4/5
But yeah, the place is clean, quiet, and roomy. The beds are so-so, kind of firm, not great, but not bad either.
- 4/5
Old hotel with no elevators. TV was broken.
- 4/5
Old hotel with no elevators. TV was broken.
- 5/5
Had Wonderfull time there
- 5/5
Had Wonderfull time there
- 4/5
The two bedroom suite with a shared living room / kitchen area was perfect for our family… you can’t go wrong with two bathrooms and private space when you needed a little quiet…
- 4/5
The two bedroom suite with a shared living room / kitchen area was perfect for our family… you can’t go wrong with two bathrooms and private space when you needed a little quiet…
- 5/5
Nice place to stay. Recommend the free breakfast include decaffeinated coffee. Toilets should be upgraded. They are too low. We will come back.
- 5/5
Nice place to stay. Recommend the free breakfast include decaffeinated coffee. Toilets should be upgraded. They are too low. We will come back.
- 5/5
Very accommodating. Great room with separate sleeping quarters and a full kitchen. Staff was very friendly and ready to help with any accomodations. Parking was always available with easy access from the parking lot to the room.
- 5/5
Very accommodating. Great room with separate sleeping quarters and a full kitchen. Staff was very friendly and ready to help with any accomodations. Parking was always available with easy access from the parking lot to the room.
- 4/5
One thing I did not like is that all the room light switches have night lights in them. Considering how many switches there are, the room is fairly well lit. This didn't bother me much but I know some people like complete darkness and that is not possible.
- 4/5
One thing I did not like is that all the room light switches have night lights in them. Considering how many switches there are, the room is fairly well lit. This didn't bother me much but I know some people like complete darkness and that is not possible.
- 4/5
Room was clean.
- 4/5
Room was clean.
- 5/5
Thanks for the friendly reception staff as well as breakfast area staff.
- 5/5
Thanks for the friendly reception staff as well as breakfast area staff.
- 5/5
The room was spotless and very comfortable! The staff was kind and welcoming, and the breakfast was good!
- 5/5
The room was spotless and very comfortable! The staff was kind and welcoming, and the breakfast was good!
- 5/5
Lovely property. Room very spacious, nice to have a kitchen. Breakfast always fresh and staff were very friendly.
- 5/5
Lovely property. Room very spacious, nice to have a kitchen. Breakfast always fresh and staff were very friendly.
- 4/5
.
- 4/5
.
- 1/5
WiFi didn’t work. Hotel says they don’t own the service so then pawn you off to some offsite third party who doesn’t even know where you are. Then the shower didn’t work. No hot shower and a movie to relax to after a long travel day. Very disappointed with hotel’s response or lack thereof.
- 1/5
WiFi didn’t work. Hotel says they don’t own the service so then pawn you off to some offsite third party who doesn’t even know where you are. Then the shower didn’t work. No hot shower and a movie to relax to after a long travel day. Very disappointed with hotel’s response or lack thereof.
- 4/5
- 4/5
- 5/5
Spacious clean rooms. Nice staff. Will stay again .
- 5/5
Spacious clean rooms. Nice staff. Will stay again .
- 5/5
Very professional clean and quiet
- 5/5
Very professional clean and quiet
- 5/5
Place was great, essentially a nice apartment with a polite staff and great breakfast.
- 5/5
Place was great, essentially a nice apartment with a polite staff and great breakfast.
- 4/5
Nice place Probably work on the smell of the suite
- 4/5
Nice place Probably work on the smell of the suite
- 5/5
Yes very, we always enjoy our stay there.
- 5/5
Yes very, we always enjoy our stay there.
- 5/5
Spacious, reasonably priced, well equipped rooms. The location was perfect for us to visit a few friends in OC.
- 5/5
Spacious, reasonably priced, well equipped rooms. The location was perfect for us to visit a few friends in OC.
- 4/5
Clean room with a good location near food and shopping. Also, the hot free breakfast was delicious.
- 4/5
Clean room with a good location near food and shopping. Also, the hot free breakfast was delicious.
- 5/5
Everything is okay, we are appreciate the free breakfast ☺️
- 5/5
Everything is okay, we are appreciate the free breakfast ☺️
- 2/5
No parking, no elevator, rooms open to outside, itchy sheets, no grab bar in shower, toilet wouldnt flush, Checked out at 7 am breakfast not available. TERRIBLE. Will not stay there again. Initial room, very inconvenient desk clerk able to switch for me
- 2/5
No parking, no elevator, rooms open to outside, itchy sheets, no grab bar in shower, toilet wouldnt flush, Checked out at 7 am breakfast not available. TERRIBLE. Will not stay there again. Initial room, very inconvenient desk clerk able to switch for me
- 5/5
Great breakfast, well appointed rooms
- 5/5
Great breakfast, well appointed rooms
- 4/5
Living room tv didn’t work properly. Couldn’t get shampoo out of shower dispenser.
- 4/5
Living room tv didn’t work properly. Couldn’t get shampoo out of shower dispenser.
- 5/5
Great experience. Room was clean, comfortable and well equipped. Staff was also very friendly. Will definitely stay here again.
- 5/5
Great experience. Room was clean, comfortable and well equipped. Staff was also very friendly. Will definitely stay here again.
- 5/5
Only spent one night, but it was defiantly a place we will return to when we’re in california visiting friends. Clear cute room with everything you need to make you comfortable. You get fresh baked cookies upon arrival. Very well centrally located.
- 5/5
Only spent one night, but it was defiantly a place we will return to when we’re in california visiting friends. Clear cute room with everything you need to make you comfortable. You get fresh baked cookies upon arrival. Very well centrally located.
- 5/5
Excellent. We will be back
- 5/5
Excellent. We will be back
- 5/5
Cons: We had our cat and its luggage so the stairs weren’t very accessible. The parking spots were also kind of tight, and there weren’t too many ramps for the luggage. But feel like these are pretty minor
- 5/5
Cons: We had our cat and its luggage so the stairs weren’t very accessible. The parking spots were also kind of tight, and there weren’t too many ramps for the luggage. But feel like these are pretty minor
- 5/5
We only had a few concerns, which weren’t major. The first was that the couch in the main living space seemed to be very springy and uncomfortable. The second was that one of the bathroom spigots seemed to turn colder on its own as the shower prolonged, much to one of our family member’s irritation. And the last was that we wished there was a dedicated beauty mirror for easier makeup application. As you can see, these are fairly minor critiques in nature, and it shouldn't dissuade someone from potentially avoiding this gem. Highly recommend.
- 5/5
We only had a few concerns, which weren’t major. The first was that the couch in the main living space seemed to be very springy and uncomfortable. The second was that one of the bathroom spigots seemed to turn colder on its own as the shower prolonged, much to one of our family member’s irritation. And the last was that we wished there was a dedicated beauty mirror for easier makeup application. As you can see, these are fairly minor critiques in nature, and it shouldn't dissuade someone from potentially avoiding this gem. Highly recommend.
- 5/5
We loved our stay! Great location, spacious room, great parking, great breakfast! Will definitely stay again!
- 5/5
We loved our stay! Great location, spacious room, great parking, great breakfast! Will definitely stay again!
- 5/5
All were very professional and friendly.
- 5/5
All were very professional and friendly.
- 5/5
We had a family of 5 we were all comfortable in our 2 bedroom suites, the premise were clean.
- 5/5
We had a family of 5 we were all comfortable in our 2 bedroom suites, the premise were clean.
- 3/5
When I started at this hotel, I was pleased with how spacious and clean the room was. Unfortunately, my experience was negatively impacted by an issue with the cable TV. When I noticed it wasn’t working, I contacted the front desk. They told me they weren’t sure what was going on but that the service should be back soon. However, the TV remained out for the entire night, and I ended up staying up until 2 a.m. with no resolution. By morning, the cable was finally working again, but no one followed up or made an effort to address the issue while I was dealing with it. Because of the lack of responsiveness from staff, I wouldn’t recommend this hotel despite the otherwise comfortable accommodations.
- 3/5
When I started at this hotel, I was pleased with how spacious and clean the room was. Unfortunately, my experience was negatively impacted by an issue with the cable TV. When I noticed it wasn’t working, I contacted the front desk. They told me they weren’t sure what was going on but that the service should be back soon. However, the TV remained out for the entire night, and I ended up staying up until 2 a.m. with no resolution. By morning, the cable was finally working again, but no one followed up or made an effort to address the issue while I was dealing with it. Because of the lack of responsiveness from staff, I wouldn’t recommend this hotel despite the otherwise comfortable accommodations.
- 5/5
The rooms are always clean the kitchen and living room very spacious.
- 5/5
The rooms are always clean the kitchen and living room very spacious.
- 5/5
Clean room The staffs was very nice. The breakfast was awesome. The parking spaces was great.
- 5/5
Clean room The staffs was very nice. The breakfast was awesome. The parking spaces was great.
- 5/5
Parking was easy to get, breakfast was delicious. This place is my go to hotel when we visit los Angeles.
- 5/5
Parking was easy to get, breakfast was delicious. This place is my go to hotel when we visit los Angeles.
- 5/5
I really enjoyed that it felt like a little apartment, home away from home, rather than a hotel.
- 5/5
I really enjoyed that it felt like a little apartment, home away from home, rather than a hotel.
- 5/5
The location is excellent, safe and quiet; it was right across the street from Whole Foods. There is plenty of parking close to your suite which I liked. The room we had was big, with three TV's that we never turned on, and the rooms were very clean. The staff at the front counter were super nice and took care of the little things that we needed; I washed clothes a few times and the washer/dryers were good. The breakfast I thought was excellent too! Some people may disagree, because it is basic items; eggs, potato's, sausage or bacon but we had little kids, and they loved making the waffles...They also had plenty of fresh fruit, cereal, milk and different breads to choose from. The one lady that managed the breakfast was always out there making sure there was plenty of food and it was hot and tasty...It did not matter whether we got there at 6:45am or 8:50am (right before it closed), she had everything stocked and fresh. I liked the fact that I would show up on occasion a few minutes before the breakfast bar opened and she had the fresh coffee ready, so I did not have to make it in my room! Unfortunately, I don't know her name, but she does a great job and with the price of food, that breakfast saved us about $120 per day minimum.
- 5/5
The location is excellent, safe and quiet; it was right across the street from Whole Foods. There is plenty of parking close to your suite which I liked. The room we had was big, with three TV's that we never turned on, and the rooms were very clean. The staff at the front counter were super nice and took care of the little things that we needed; I washed clothes a few times and the washer/dryers were good. The breakfast I thought was excellent too! Some people may disagree, because it is basic items; eggs, potato's, sausage or bacon but we had little kids, and they loved making the waffles...They also had plenty of fresh fruit, cereal, milk and different breads to choose from. The one lady that managed the breakfast was always out there making sure there was plenty of food and it was hot and tasty...It did not matter whether we got there at 6:45am or 8:50am (right before it closed), she had everything stocked and fresh. I liked the fact that I would show up on occasion a few minutes before the breakfast bar opened and she had the fresh coffee ready, so I did not have to make it in my room! Unfortunately, I don't know her name, but she does a great job and with the price of food, that breakfast saved us about $120 per day minimum.
- 5/5
This location is convenient for our orange county trip. The property is clean and the suites have many comfortable amenities that we enjoyed. We did not expect to have access to a lovely kitchen, complete with utensils, plates and glassware. The staff are friendly and helpful. We would love to come back, the next time we visit the area!
- 5/5
This location is convenient for our orange county trip. The property is clean and the suites have many comfortable amenities that we enjoyed. We did not expect to have access to a lovely kitchen, complete with utensils, plates and glassware. The staff are friendly and helpful. We would love to come back, the next time we visit the area!
- 5/5
- 5/5
- 5/5
The breakfast was great the rooms were clean with a kitchen that had a full set up complete dishes staff was awesome the social hour was cool where they gave you 2 free beers or glasses of wine we will be back next time when we are in the area
- 5/5
The breakfast was great the rooms were clean with a kitchen that had a full set up complete dishes staff was awesome the social hour was cool where they gave you 2 free beers or glasses of wine we will be back next time when we are in the area
- 5/5
I love that they allow pets. It’s a very clean property and the staff is friendly.
- 5/5
I love that they allow pets. It’s a very clean property and the staff is friendly.
- 4/5
We like this property and the rooms are nicely laid out. The only 2 issues are the parking (not enough of it close to our room) and the shower in room 125. The shower head didn't spray right. I tried all the settings. The bathtub drain is extremely slow draining. The water was ankle deep during my shower and took over 30 minutes to completely drain.
- 4/5
We like this property and the rooms are nicely laid out. The only 2 issues are the parking (not enough of it close to our room) and the shower in room 125. The shower head didn't spray right. I tried all the settings. The bathtub drain is extremely slow draining. The water was ankle deep during my shower and took over 30 minutes to completely drain.
- 5/5
Everything was so clean. The staff was super helpful and friendly this will be our new go to place to stay. The breakfast was really good surprising!for a hotel stay.
- 5/5
Good one for business trip
- 5/5
Room was amazing! There were 2 separate bedrooms and a full kitchen (which I didn’t realize I was getting). The breakfast was amazing. Hot eggs, bacon, and potatoes! My family was so happy and it felt like a great deal when you consider the 2 bedrooms and the full breakfast.
- 5/5
Very nice suites. Almost like little apartments. Every accommodation you can think of in the units available. Full size fridge, oven, dishwasher, silverware, flatware, utensils. Highly recommend.
- 5/5
This is the second time we have stayed at Chase Suites. This time we had a 2 bedroom suite and brought our 95 year old Dad back to California to see family and friends. We couldn't have had better (especially for the price). We also had to bring our small dog. We were expecting the free breakfast to be packaged sweet rolls but were so happy with the homemade eggs, sausage, pancakes, tater tots, hash browns (not all on the same day). Thank you, Chase Suites. We will be back.
- 5/5
They also have a nice breakfast buffet and a small swimming pool.
- 5/5
The only thing was that the tv was a bit slow. Other than that, everything was amazing! I would definitely come back again!
- 5/5
Very comfortable.
- 5/5
I’m so satisfied the hotel’s convenience and the room is nice and clean.
- 5/5
love the location and the building is helpful with the kitchen. also breakfast is nice.
- 2/5
AC was very noisy , was outside of our bedroom window, no slip at all
- 5/5
Very clean room, kind/helpful staff. We even got a warm home baked cookie at check-in. We loved our stay!
- 5/5
- 5/5
The suite was clean and comfortable. Although the amenities did not include streaming, there was WiFi for devices. The refrigerator was not operating well and there was an issue with the fire alarm in the suite but the staff was quick to respond and very friendly. The pool and hot tub was super clean to use. Was very impressed with the pool area!
- 5/5
Good price for a room that's like an apartment
- 4/5
Great as always
- 5/5
Pool is small but it’s a nice distance to Disneyland and other place so it’s worth it
- 5/5
Great!
- 5/5
Good!
- 4/5
Little noisy AC unit sound.
- 5/5
We were very happy to stay.
- 5/5
This was a very nice and comfortable stay! I really appreciated the kindness of the staff and how welcoming the receptionist was. The rooms were pretty large and comfortable for a reasonable price. There was also always parking, conveniently placed near the room.
- 5/5
Chase Hotel is always a nice place to stay
- 4/5
This is a reallynice otel - the staff were very friendly, the rooms are huge, the bed was actually very comfy. Not a fan of the way the lighting works but that is a minor thing. The couch is really not comfortable though and I do wish there had been a chair of some sort for the livingroom. I would plan to stay here any time I am int he area.
- 5/5
Stay here all the time when I come to CA for work. Great place!
- 5/5
Great room fresh and clean.
- 5/5
Loved the stay- clean spacious safe. Breakfast and happy hour, pool , free parking.
- 5/5
We really just loved the set up of the suite with two separate bedrooms and the living area. It worked great for our situation.
- 5/5
Felt like being at home.
- 5/5
The kitchen in the room was amazing and very clean. Beds were comfortable.
- 5/5
Clean, quite, and everything you need in a great location. Breakfast and afternoon snacks a bonus.
- 5/5
The room had everything. Loved how much space it had and the way it was set up.
- 5/5
We got cookies at check in and the breakfast was good. The rooms were spacious and clean. We really enjoyed our stay.
- 5/5
Extremely comfortable and very spacious
- 5/5
The person who helped me when I checked in on 8/9/25 around 7 pm was outstanding. I think his name was Aaron.
- 5/5
Nice place. Reasonable price, clean, convenient to restaurants, etc. Would definitely stay again.
- 4/5
The staff were very friendly and the hotel was clean. The breakfast was very good and included which was very convenient. The pool area is small but nice. There were a lot of very loud guests and that impacted my stay. I think because there are no staff on throughout the night people were not following the rules of quiet time.
- 5/5
Everything is 5 star in my mind! Amazing breakfast and free food/drinks at happy hour, too! Rooms are small apartments.
- 3/5
It was okay, a bit of a weird smell, and toilet was super low to ground, didn't work great. But the suite was spacious and had 2 different areas, which is nice. Fully stocked kitchen was nice. Looks nice as well
- 5/5
Very good
- 5/5
Friendly, convenient
- 5/5
Clean, good water please.
- 5/5
Nice and homey. A hotel room that rarely ever felt like a hotel room, it felt like a nice cozy apartment. Phenomenally clean, kind and accommodating staff, easiest and most convenient parking. Good cookies too :)
- 5/5
Great place to stay and feel like at home.
- 5/5
My kids said it was the nicest hotel they’ve ever been in lol. The rooms are very spacious! We enjoyed our one night stay!
- 5/5
Clean, quiet, parking available, welcoming and helpful staff.
- 5/5
Great spot for a comfortable stay. The rooms could use some updating. There's definitely wear and tear with carpet. Daily breakfast was great! Overall, we enjoyed our time.
- 5/5
Great property and friendly staff! Clean and beautiful grounds!! Will definitely stay again!!
- 5/5
This hotel was a huge blessing from our previous hotel we had to abandon and are traumatized from. Lovely staff, almost cried in Melissa’s arms when I was checking in my family. She was so nice and helpful. The property is beautiful and the pool was clean and safe. We will definitely be staying again in the future. Breakfast and the social hour was amazing too!
- 4/5
The room was spacious and very nice! It was very close to many restaurants and grocery stores. We had a service dog. Plenty of places to take a walk with her. The maids were a little over zealous. They were knocking on our door at 8:30. Little too soon. Called the front and they took care of it. This was our second time staying there.
- 4/5
Mix of business, school and Family groups who seem to stay close for Brea business and Disney proximity.
- 5/5
Honestly amazing stay! We extended it because we just didn’t want to leave yet! The staff was so nice and accomadating, the room was so clean and spacious! 10/10 will definitely be staying again!
- 5/5
Excellent
- 5/5
This day was very very nice! The pool was very clean and very inviting. The continental breakfast in the morning we were a little late for, but the staff there still was able to accommodate some breakfast for us. They were so kind about it and wonderful. The property is very, very nice.! We will definitely be going back for another stay!
- 5/5
Really cool and wonderful, extremely spacious for a great price
- 1/5
Hotel front desk staff great, the room either had mold or animal dander in there, the carpet was ripped, the front door had an inch and half gap anyone could open the door, there was a pile a bugs by the front door. We checkout the same day as we checked in.
- 5/5
Breakfast was ok. Customer service was ok. Pool looked dirty but I did see it cleaned daily.
- 4/5
Very comfortable and quiet. Cheerful staff. My only complaint (and it's minor) is the in-room coffee. It's very poor quality and not much of it. Yes, there is coffee in the clubhouse, but that's not a whole lot better. The breakfast is very nice, though. All in all, we'll definitely stay here again
- 5/5
Great Stay!
- 5/5
The stay was good, the other family we stayed with had a little situation but the staff was kind and quickly handle the situation. Will stay there again.
- 5/5
It was great.
- 5/5
The property is very pretty, Room is spacious and clean, staff very inviting.
- 4/5
Pretty dirty
- 5/5
.
- 5/5
The property was very nice & pleasant. The rooms were very clean & accommodating with the full kitchen & fridge. I would recommend staying here
- 5/5
Very friendly front desk and great area to be in.
- 5/5
Room was clean and well maintained. Area was safe, quiet and convenient. Breakfast served was good and everything was made fresh.
- 5/5
The property is very well maintained, room was very nice and clean. Breakfast each morning was great, staff very professional.
- 5/5
👌👌👌
- 5/5
We always stay here and each time is great with no issues.
- 5/5
Found property to be a great value. Was surprised at how nice the suite was for the price.
- 5/5
Good location for us. Very accommodating for Seniors, nice breakfast. Great staff
- 5/5
Chean and convenient
- 4/5
Very nice and clean, comfortable bed, very specious.
- 5/5
It was good. Just morning breakfast is not good.
- 4/5
staff was very helpful. I wish parking spaces were wider or bigger.
- 5/5
Front Desk staff were all pleasant and accommodating, breakfast staff was as well. Easy to get in and out of, safe neighborhood, grounds well kept. Will definitely stay again!
- 5/5
Great service
- 5/5
Great service
- 5/5
This was our second time staying here. We were able to use the pool and spa one day and enjoyed ourselves. The one thing I was disappointed about, was that there was no cut up fruit or bacon available in the 5 days we were there, although the breakfast was still very good. Will definitely stay there again.
- 4/5
Parking stalls tight
- 2/5
Noisy, expensive for what you get.
- 5/5
Staff is great. Rooms are spacious and comfortable with amenities we enjoy.
- 4/5
We had a great stay at the Chase Suite Hotel. Stayed for 3 nights. Rooms were spacious with a kitchen and 1 bedroom. Excellent complementary hot breakfast. Conveniently located near shops and restaurants. My only complaint was our room was on the street side (Imperial Highway) and it was very noisy.
- 5/5
Everything
- 5/5
It was so nice to stay in a spacious room for a reasonable price!
- 5/5
Clean, comfortable beds, quiet, friendly, and charming!! The only downside is there is no elevator to the second floors. We would be unable to stay had they not accommodated us with a downstairs room. We will stay again!
- 2/5
A little old
- 5/5
The suite was excellent and the man at the desk was very kind and helpful. And we got a couple of warm cookies for the kids!
- 5/5
Friendly and helpful staff. Clean, spacious and comfortable room. Overall, very satisfied.
- 5/5
Loved the hotel , definitely will be back!
- 5/5
Quiet, clean and comfortable.
- 5/5
Enjoy our stay and how quickly I was able to book it the same after having a bad experience with my original hotel that I had book ahead of time. Lovely how nice the young man took care of even apologizing for the situation I experienced with the other hotel. I will stay here again with my family and pets.
- 4/5
H
- 5/5
Enjoyed our stay. Good hot breakfast and evening social. The kitchen staff is really nice. They made me special omlette without cheese. Will stay here again
- 4/5
We had a comfortable weeklong stay during a renovation of our home. We enjoyed the spacious, storage, cable TV options, ease of requesting housekeeping services, breakfast offering, convenient parking, and nearby shopping and dining. It was very walkable to nice restaurants across the street. One thing I would recommend is to have the living room sofa cleaned. There are some odors in the sofa that if removed would make lounging on the sofa and watching TV in the living room much more enjoyable.
- 4/5
The staff was nice and accommodating. The property is old and can use some updates inside the rooms, however, they keep it clean as they can. We had a little yorkie with us and just out front our front door was a nice little grass courtyard
- 5/5
Fantastic place to stay, especially if you’re staying for more than a few days. The rooms are very clean and I love having a full kitchen, including a microwave, stove, refrigerator, coffee pot and cupboards filled with plates, cups, cooking pots and all the utensils. If there’s more than one of you, they have a great 2 bedroom set up. The staff was incredible and made our stay very pleasant. There’s also a pool, laundry room and you can bring your pets! Lots of places to walk them and they supply the bags in case your dog has to go when out on that walk. Overall, a great experience!
- 5/5
Spend 3 nights property was nice and quiet. Just would had like more option for the pots and pan
- 5/5
had a great stay, will definitely return!