Holiday Inn Express & Suites Boynton Beach West by IHG
About Holiday Inn Express & Suites Boynton Beach West by IHG
Holiday Inn Express & Suites Boynton Beach by IHG Boynton Beach East offers accommodations in Boynton Beach. Every room at this hotel is air conditioned and is equipped with a flat-screen TV. Rooms come with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk at the property. Gulfstream Mall is 1.9 mi from Holiday Inn Express & Suites Boynton Beach by IHG Boynton Beach East, while Boynton Beach Fashion Square is 0.9 mi from the property. The nearest airport is Palm Beach Airport, 11 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness of the rooms, comfortable beds, and good breakfast, but expressing dissatisfaction with the $250 deposit, unprofessional staff, and maintenance issues. Some guests also complained about the pool area not being clean and the lack of hot water.
- Clean rooms
- Comfortable beds
- $250 deposit
- Unprofessional staff
- 5/5
Parking was a not the best especially at night but I did enjoy my stay.
- 4/5
Clean room, nice staff, great breakfast and the pool was nice.
- 4/5
The shower could use a good deep clean to rid of the mold/algae.
- 5/5
Our stay was absolutely beautiful.Front desk was beyond helpful. I accidentally booked a room without a tub, and the front desk was able to upgrade👾
- 4/5
Well kept clean hotel.
- 5/5
- 5/5
Breakfast was excellent at the inn and my stay was even better than the last time I was there
- 4/5
Room was clean and good breakfast choices
- 5/5
I recommend anyone who wanna to visit Palm beach county specially Boynton beach to choose hotel holiday in located on 2001 ocean drive. They have a great staff and great customer service very helpful. The place is very clean, and the rooms is very clean and well equipped. I'm very happy and satisfied my stay over there.
- 5/5
Excelente atención, limpieza y comodidad
- 4.5/5
Location, confort, food, A+
- 5/5
Exceptional
- 3/5
The AC unit was very noisy as if having mechanical issues. The bathroom shower was worn and tired.
- 5/5
Cleanliness
- 5/5
Cleanliness
- 5/5
It was very peacefully and quiet
- 4/5
The location was great if you’re visiting someone in PB Leisurveville. It’s remote and nearly impossible to find otherwise. I was very impressed by the staff, service, and room; but if I hadn’t been visiting PBL it wasn’t close to anything. Remoteness
- 5/5
No I think it’s a really nice place to stay
- 4/5
Remoteness
- 5/5
Room was very clean, staff were very friendly,plenty of parking.
- 2/5
The staff act they don’t work . They never came to clean I would never rent again
- 4/5
Very good
- 5/5
Everything was amazing including the staff would definitely recommend and also visit the location again
- 3.5/5
Breakfast below expectation Front desk not to friendly
- 3.5/5
Breakfast below expectation Front desk not to friendly
- 5/5
Clean
- 5/5
The room was clean and spacious. It would have been nice to have a slightly bigger fridge in the rooms and if breakfast started earlier. We stayed for a lacrosse tournament and at many hotels breakfast starts at 6:30.
- 5/5
My advice is DON’T go by the bad reviews, go and give them a chance.
- 5/5
Everything was looking nice and clean
- 5/5
Yes
- 3/5
Parking is good, good choices at breakfast. No one was at desk when we arrived waited 10 minutes. Bathrooms in need of repair.
- 5/5
Great room, great service, good breakfast!
- 5/5
One night stay for business. COMFY BEDS, easy parking and check in, clean, solid breakfast, would stay here again.
- 5/5
Breakfast,parking👍
- 5/5
I like everything no complaints
- 5/5
I like the room very clean breakfast was delicious I like everything no complaints
- 5/5
I can’t complain for anything cause everything is perfect
- 5/5
How Spacious the room was and how clean it was as well. The parking
- 5/5
The parking
- 5/5
Cc
- 5/5
Hotel was clean. Staff was friendly. Buffet breakfast was fresh and hot. Great stay for the price
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Very good
- 5/5
It was really good.
- 5/5
The room, the staff, and the breakfast were very good, I would stay there again.
- 4.5/5
Superb
- 5/5
The room is very nice, very clean. The breakfast was full of many choices and was delicious. Parking was very easy.
- 5/5
Very clean Always had plenty of towels Food was excellent One staff member at the desk was not friendly at all
- 5/5
Always had plenty of towels Food was excellent ? One staff member at the desk was not friendly at all
- 1/5
The building was being evacuated when I arrived ! It was ridiculous! We had to wait a hour for check in ! It was ridiculous
- 5/5
Exceptional
- 5/5
Nice
- 1/5
I was attack my bed bugs this was a horrible experience.
- 5/5
It was clean
- 5/5
I loved my accessible room. It was clean
- 5/5
The staff were nice, lots of parking, good free breakfast and clean rooms
- 2/5
Rooms were humid and had a smell
- 5/5
Breakfast it was good but I wished I had more food choices. Also TV needs to have Netflix connection.
- 2/5
Breakfast was good. Parking was good. The staff need to be trained to be a bit more pleasant when dealing with customers. The beds were comfortable, but the Bathroom was not cleaned properly. The A/C unit while it worked properly was missing some screws which allowed howling winds to enter the room at night - not very easy to sleep with. The cleaners need to focus on the corners and grooves in the bath as well as the face sink which was dirty. Also, if a room is rented for 3 guests, then it should have fresh towels for 3 and replaced with 3 each time. We had to call for extra 1 as only 2 was given when being replaced.
- 5/5
Room was very clean and spacious. Pool and exercise room were both clean and convenient Breakfast items kept running out and staff needed to be asked to replenish the items.
- 5/5
Room was very clean and spacious. Pool and exercise room were both clean and convenient Breakfast items kept running out and staff needed to be asked to replenish the items.
- 5/5
The coffee was very good. The staff was very friendly and professional.
- 5/5
Wonderful!!
- 2.5/5
The breakfast was poor and the lighting in the room was poor
- 2.5/5
The breakfast was poor and the lighting in the room was poor
- 5/5
No
- 2.5/5
AC was making noise. Room was smelling odd. Location and staff were excellent. But my room was smelling. Carpet and bathroom floor was messy and slippery. AC was making noise. Room was smelling odd.
- 5/5
Everything was great.
- 5/5
That was great place to stay for vacation
- 2.5/5
The breakfast was fine. The room was cleaned dailyG The hotel seemed a bit old and the hallways had an odor like a cheap hotel
- 5/5
Location staff amenities Nothing
- 1/5
Giant roach in the shower. I slipped and almost fell and hit my head while in the shower.
- 5/5
Lovely property will stay by again
- 4/5
m
- 5/5
No ridiculous fragrances in room with comfortable king bed (only minor issue was one of the counters housekeeping missed couple sticky spots) and full breakfast so when in town will stay here again
- 5/5
Everything was great.
- 5/5
The room needs updates but was extremely clean, and the bed was comfortable. Staff were super friendly and the breakfast very good (best coffee). I loved the bathroom has shower with glass doors instead of bathtub.
- 4/5
The negatives: The toilet seat was so loose, I nearly fell off it the first time I sat down. There needs to be brighter light in the bathroom. Impossible to apply makeup. It is way too dim. Having a light switch control the outlets is ridiculous. In order to charge my phone on the nightstand near the bed I had to leave the light switch on which meant the light stayed on. I ended up taking the bulb out of the lamp to make it dark enough to sleep yet still be able to charge my phone near the bed. The outlet in the bathroom didn’t work so not only did I have to apply my makeup but I also had to use my hair dryer and curling iron in the foyer as that was the only other place where there was a mirror. The room was poorly designed.
- 3/5
Our stay here in prior years has always been pleasant. However, we were quite disappointed this time and do not intend to stay next year. Bathrooms were poor. Lighting in the bathroom of the first room they gave us did not work. Yes, they sent someone up to fix but he could not get it working. The bathroom in the next room they gave us the sink did not empty properly and we had to ask for toliet paper it wasn't automatically given. It was sad to see the place has not been properly kept up.
- 5/5
Staff was professional. Room was clean and spacious.
- 5/5
Clean and comfortable and easy for night before flight. Young gentleman at front desk morning of 3/18 was pleasant, efficient, and very helpful. Great employee.
- 2/5
The room had an unpleasant smell. The sheets smelled strange. As soon as I entered, there was a puddle of water coming from the mini fridge! There was an ice machine near my room, and I heard it running all night long. The floors were dirty. I put a white towel on the floor, but it turned black from the bottom. The room rug was also quite dirty.
- 1/5
The room wasn’t cleaned when I checked in. I went to the front desk, showed the employee pictures, and explained the situation, but nothing was done about it. No offer to switch me to a clean room and no discount or anything for the inconvenience. That kind of service is disappointing. Based on my experience, I wouldn’t recommend staying here.
- 5/5
Brig mini vaca was effect. Great breakfast and well located. Comfy bed and room
- 5/5
The gym has sufficient equipment to keep your fitness goals. The breakfast options were great with a variety of healthy foods to choose from. Lots of parking and though can get crowded in the front, there is sufficient parking near the rear with great lighting which made me feel safe at all times. Would certainly return on my next trip.
- 5/5
Parking was convenient and safe. Good snacks available in lobby. Loved the chaise swat in my room.
- 5/5
Parking was very easy, nice big lobby. Desk attendant very nice and helpful. Great breakfast included
- 3/5
Staff was friendly. Breakfast was great. Room could have been cleaner. Broke out in rash and swollen eye on the side of my face that slept on the pillow.
- 4/5
Didn't use gym. Parking lot was good.
- 3/5
The room was a little old. Could use an update. There were only two towels/one for each of us. The lobby area was clean and the breakfast was good. The pool was nice. Not sure if this would be my first choice next time
- 4/5
On my particular night, parking was a bit limited, except for the spots way in the back. There was a church service going on and much of the parking was unavailable due to those attending the service…a weekly occurrence every Thursday. As a solo, older woman traveler, I did not feel particularly secure, unloading my vehicle in the dark far behind the building. Perhaps the church goers should be required to park in the lot behind the hotel and save the spots upfront and under the lights for paying guests.
- 1/5
My kids and I are allergic to ants and we were bit by multiple. From my chest, arms and legs and my baby head Is swollen with bumps and bites
- 3/5
/
- 2/5
Nothing too special about this property.
- 5/5
I have stayed in several Holiday in Expresses. They are always clean and well staffed. All the staff are always friendly and helpful. I love the comfortable beds, large showers with grab barsand of course endless coffee, which is delicious and the breakfast served every morning.
- 3/5
It was ok
- 4/5
Clean room, friendly staff... breakfast was too processed for our liking.
- 4/5
Clean room, friendly staff... breakfast was too processed for our liking.
- 4/5
Clean rooms, friendly staff. Breakfast was a bit too premade tasting for us and the pillows are too deflated. More support would be appreciated.
- 4/5
Clean rooms, friendly staff. Breakfast was a bit too premade tasting for us and the pillows are too deflated. More support would be appreciated.
- 3/5
Room bathroom had poop on the wall that I clean first floor doors slamming all night! I did ask the night staff about chnaging rooms nothing came of it I have pictures. The morning staff was amazing i think her name was Ria but at that point i did not want to bother anyone about switching rooms
- 3/5
Room bathroom had poop on the wall that I clean first floor doors slamming all night! I did ask the night staff about chnaging rooms nothing came of it I have pictures. The morning staff was amazing i think her name was Ria but at that point i did not want to bother anyone about switching rooms
- 5/5
It was located near the Delray Open Tennis Tournament and near other amenities. Clean hotel with friendly staff.
- 3/5
Room was ok. Neighbors were very loud and the front desk did nothing. Thankfully it was only one night. Breakfast ran out of bacon early every day and never replenished. Nowhere to refill a water bottle. Water in gym never fixed. Yes 1st world problems I know but other establishments better than this. Just not impressed by amenities and overall condition.
- 3/5
Room was ok. Neighbors were very loud and the front desk did nothing. Thankfully it was only one night. Breakfast ran out of bacon early every day and never replenished. Nowhere to refill a water bottle. Water in gym never fixed. Yes 1st world problems I know but other establishments better than this. Just not impressed by amenities and overall condition.
- 5/5
Great
- 5/5
Great
- 4/5
The room was clean and the bed was comfortable. The price for our room per night was a little high.
- 5/5
Had a amazing stay here I will definitely be back
- 5/5
Had a amazing stay here I will definitely be back
- 5/5
Great
- 5/5
Great
- 3/5
Room air unit. Continuous fan button didn’t work.
- 3/5
Room air unit. Continuous fan button didn’t work.
- 4/5
Staff
- 4/5
Staff
- 2.5/5
Location The bathroom needed updating. Caulking and tile had old mildew stains. Shower drain cover was not attached to the drain and was placed halfway over the drain. Shower head was so high on the wall I couldn't reach it to adjust. I am 5'2". There was an old, dirty side table in the room. Breakfast both days had no yogurt available despite a refrigerator labeled "yogurt".
- 4/5
The bed was very comfortable
- 4/5
The bed was very comfortable
- 4/5
The staff were very helpful and nice. Rooms were mostly clean, although the bathtub had a weird smell. Other than that the breakfast was delicious. Overall would recommend.
- 4/5
The staff were very helpful and nice. Rooms were mostly clean, although the bathtub had a weird smell. Other than that the breakfast was delicious. Overall would recommend.
- 3/5
There was a bit of a smell in the corridors. We found at least a couple of hairs on the shower wall. Their cinamon roll oven was empty (not working) and the same for their orange juice dispenser (no orange juice).
- 3/5
There was a bit of a smell in the corridors. We found at least a couple of hairs on the shower wall. Their cinamon roll oven was empty (not working) and the same for their orange juice dispenser (no orange juice).
- 1/5
Had a long line checking in I didn’t get a room till 4:48 Unacceptable and dirty
- 1/5
Had a long line checking in I didn’t get a room till 4:48 Unacceptable and dirty
- 5/5
Very nice
- 5/5
Very nice
- 3/5
Mold in shower. The room had a wet dog smell. Staff was nice. Breakfast was okay. I would not choose this hotel again.
- 3/5
Mold in shower. The room had a wet dog smell. Staff was nice. Breakfast was okay. I would not choose this hotel again.
- 5/5
Parking not great
- 1/5
Not clean
- 1/5
Not clean
- 4.5/5
Breakfast time could be a big longer.
- 5/5
Room was spotless clean, housekeeping was daily routine
- 5/5
Room was spotless clean, housekeeping was daily routine
- 3/5
The room was good, clean, comfortable. The shower was terrible. A hotel should really have a water heater that's bigger than 40 gallons - warm water, at anytime of the day, was the best we could get. . And the towels were like sandpaper.
- 3/5
The room was good, clean, comfortable. The shower was terrible. A hotel should really have a water heater that's bigger than 40 gallons - warm water, at anytime of the day, was the best we could get. . And the towels were like sandpaper.
- 4.5/5
We had an ADA room but it was not a shower. High step in shower. Also the tile floor in the entry had been cleaned but it was VERY greasy & slippery.
- 5/5
Ashley and JoJo were both excellent rooms were clean berakfest staff was great. the only thing I could think of was the pancake machine was weird
- 5/5
Ashley and JoJo were both excellent rooms were clean berakfest staff was great. the only thing I could think of was the pancake machine was weird
- 5/5
The room was clean and the staff were friendly and helpful. We love the location
- 5/5
The room was clean and the staff were friendly and helpful. We love the location
- 4/5
Clean room, courteous staff.
- 4/5
Clean room, courteous staff.
- 5/5
Convenient location
- 5/5
Everything was great Staff, Clean room.
- 5/5
Everything was great Staff, Clean room.
- 5/5
Clean and spacious
- 5/5
Clean and spacious
- 3/5
The room was damp and clammy. The shower floor felt sticky. Not good. However, the breakfast was wonderful.
- 3/5
The room was damp and clammy. The shower floor felt sticky. Not good. However, the breakfast was wonderful.
- 5/5
Clean room, spacious, good breakfast
- 5/5
Clean room, spacious, good breakfast
- 5/5
Lighting in bathroom could have been brighter. Doors slam WAY too loud on rooms.
- 1/5
Booked a suite. Paid orbitz way in advance for the suite. Just got a room. Still charged for the suite. to bad after using orbitz for over a decade i got ripped off.
- 1/5
Booked a suite. Paid orbitz way in advance for the suite. Just got a room. Still charged for the suite. to bad after using orbitz for over a decade i got ripped off.
- 3/5
The morning was very loud with bangs and pounding as people worked on the out of order elevator. Also, children yelling, loud talking and the elevator dinging next to the elevator which was right outside my door. The staff was tolerant but condescending towards me as a senior customer.
- 3/5
The morning was very loud with bangs and pounding as people worked on the out of order elevator. Also, children yelling, loud talking and the elevator dinging next to the elevator which was right outside my door. The staff was tolerant but condescending towards me as a senior customer.
- 4/5
Check in was smooth and room was clean and comfortable They place a $150 hold on your card for 3-10 business days. Thats insane
- 2.5/5
Never book through Booking.com Not response to customers
- 5/5
Room was spotless staff was helpful as our original room was next to the elevator and all night we could not sleep hearing the banging. In the morning we were able to relocate to another room.
- 5/5
Room was spotless staff was helpful as our original room was next to the elevator and all night we could not sleep hearing the banging. In the morning we were able to relocate to another room.
- 2/5
I had no light on the entire wall - 3 lamps on the wall behind my bed. I reported it and it wasn't fixed. It was difficult to get ready in the morning with only the tiny reading lamp on the desk. I had to do my makeup in my car before my meeting. The bathroom floor was sticky and the shower floor was very dirty.
- 2/5
I had no light on the entire wall - 3 lamps on the wall behind my bed. I reported it and it wasn't fixed. It was difficult to get ready in the morning with only the tiny reading lamp on the desk. I had to do my makeup in my car before my meeting. The bathroom floor was sticky and the shower floor was very dirty.
- 1/5
Room was not ready at check-in time.. we had to wait 45 minutes for our reserved room to be cleaned before we could get into it. The gym was missing several pieces of equipment. Staff were hard find in the lobby due to taking breaks outside. Concerning people hanging around the lobby coffee machine (slumped over). Breakfast was good and refilled consistently.
- 1/5
Room was not ready at check-in time.. we had to wait 45 minutes for our reserved room to be cleaned before we could get into it. The gym was missing several pieces of equipment. Staff were hard find in the lobby due to taking breaks outside. Concerning people hanging around the lobby coffee machine (slumped over). Breakfast was good and refilled consistently.
- 3/5
Nothing special. Room was average but clean which was main focus.
- 3/5
Nothing special. Room was average but clean which was main focus.
- 5/5
Good service, clean rooms and common areas. Friendly staff.
- 5/5
Good service, clean rooms and common areas. Friendly staff.
- 5/5
This was my second day at this hotel, and each time Sarah at the front desk has treated me so well. She’s polite and offers amazing customer service.
- 5/5
This was my second day at this hotel, and each time Sarah at the front desk has treated me so well. She’s polite and offers amazing customer service.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Clean, good bed, everything was perfect.
- 5/5
Clean, good bed, everything was perfect.
- 3/5
1. Toilet paper holder needs attention. It kept falling off the wall. 2. The three-bottle soap dispenser needs either a mold-scrub or new sealant. 3. It was very loud. A. The hall's room doors closed with a reverberating thud. B. So did the otherwise nice sliding shower doors. The judicious use of shock/noise absorbing bumpers could improve sleep quality a lot. C. Even the bed itself clunked when sat upon. Thank you for treating these observations in the positive vein in which they're intended. Go Team! Brandon Burnette
- 3/5
1. Toilet paper holder needs attention. It kept falling off the wall. 2. The three-bottle soap dispenser needs either a mold-scrub or new sealant. 3. It was very loud. A. The hall's room doors closed with a reverberating thud. B. So did the otherwise nice sliding shower doors. The judicious use of shock/noise absorbing bumpers could improve sleep quality a lot. C. Even the bed itself clunked when sat upon. Thank you for treating these observations in the positive vein in which they're intended. Go Team! Brandon Burnette
- 5/5
Everything is good
- 5/5
Everything is good
- 1/5
Rooms smelled horrible, service was very poor it took forever to fix something and once fixed it broken down. Rooms @ not soundproof can hear everything
- 1/5
Rooms smelled horrible, service was very poor it took forever to fix something and once fixed it broken down. Rooms @ not soundproof can hear everything
- 1/5
Room was not great… the bathroom shower wall was dirty and the drain cover was not bolted down. I almost slipped on it. The room was 236. I especially was not happy with the fact that I had to leave a $150 deposit. Will not be going back for sure!!!
- 1/5
Room was not great… the bathroom shower wall was dirty and the drain cover was not bolted down. I almost slipped on it. The room was 236. I especially was not happy with the fact that I had to leave a $150 deposit. Will not be going back for sure!!!
- 5/5
Everything was perfect
- 5/5
Everything was perfect
- 4/5
The room
- 4/5
The room
- 5/5
Very good everything
- 5/5
Very good everything
- 5/5
Good
- 5/5
Good
- 4/5
We’ve stayed at this property before and will again for convenience and fine for overnight.
- 4/5
We’ve stayed at this property before and will again for convenience and fine for overnight.
- 4/5
The staff was pretty slack at the front desk and in the kitchen area.
- 4/5
The staff was pretty slack at the front desk and in the kitchen area.
- 4/5
For one night, it's fine. The hotel, even though it looks like it's been renovated, still looks old.
- 4/5
For one night, it's fine. The hotel, even though it looks like it's been renovated, still looks old.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Room was clean. Staff was very nice. Great for the price!
- 5/5
Room was clean. Staff was very nice. Great for the price!
- 5/5
Yes
- 5/5
Yes
- 4/5
But the commode sits lower than normal to the floor making it difficult to get up. The AC unit doesn’t pull enough humidity out of the room and so you have to turn the temperature down very very low in order to make it comfortable.
- 4/5
But the commode sits lower than normal to the floor making it difficult to get up. The AC unit doesn’t pull enough humidity out of the room and so you have to turn the temperature down very very low in order to make it comfortable.
- 5/5
Good
- 5/5
Good
- 3/5
The room was great and the lobby was comfortable. The only negatives were the TV was not a smart TV so we had to use our computers and IPADs and the internet was very week so we ended up using our data plan on our phone.
- 3/5
The room was great and the lobby was comfortable. The only negatives were the TV was not a smart TV so we had to use our computers and IPADs and the internet was very week so we ended up using our data plan on our phone.
- 5/5
Close to restaurants and the Mall
- 5/5
Menu was outstanding and parking was great.
- 5/5
Excellent service, staff very helpful
- 2/5
Staff very unhappy no smile no greetings
- 3/5
Room not very clean, blinds broken. Bed matress not comfy.
- 4/5
The staff was amazing and everyone who worked on the grounds. However, the hotel itself needs a severe upgrade. The gym wasnt clean at all.
- 5/5
Rooms were very clean and check in process was quick
- 5/5
Loe it all !
- 5/5
smooth check in process. everyone was nice.
- 4/5
Service was good. Food was good, room was clean, internet was a bit weak but everything else was good
- 4/5
The room and hotel in general was very clean with ample amenities. When we arrived, there was no one at the front desk. I looked around and waited about 5 minutes until someone eventually showed up. I did not find the front desk staff overly welcoming. I thought the $150 deposit was high for one night's stay. Breakfast was good.
- 5/5
We were on our way home.
- 1/5
Very bad service and policies as well… Don’t choose this.
- 5/5
Half the parking lot was being repaved but there was still ample parking. I wish there had been bacon or sausage on the breakfast
- 5/5
Staff was polite & professional. Only complaint would be thr poor lighting in the bathroom. The facility was clean, room was clean.breakfast was great.
- 5/5
Everything was excellent.
- 5/5
We didn’t get to eat breakfast because we had to leave for our trip very early in the morning. The room was clean and NOT smelly like many hotels. There were some toiletries not in the bathroom and the show was a little dirty. Which a big thing from me. The hotel itself is very nice, and I would stay there again, but next time I will have someone to clean the shower. Overall the room was clean and the bed was very comfortable.
- 3/5
A/C unit was unplugged. Phone didn’t work. Microwave didn’t work. Bathroom was tired and needs an update.
- 5/5
After we got moved into an accessible rom as we thought we had reserved, the room was excellent! It was clean and everything in good working order. The lady at the front desk was very accommodating when we told her our problem. The breakfasts they had every morning was delicious and plenty of it!
- 5/5
Ashley at check in desk was AWESOME!
- 4/5
Not a 5 star because there were tiny ants on the tables and desk areas
- 4/5
While room was always clean, one day either I or cleaning staff left air off all day and when I came back in the evening it smelled a little mildewy. It is Florida and when AC cooled off room I didn’t smell anymore. Staff greeted me every morning and evening. And it was a perfect location for why I was in town.
- 1/5
Girl was very rude and said that the manager could approve it.as i turned around she had the manager on the phone for the next person and handed her a room and refund..incredibly how they defrauded us
- 5/5
Breakfast was good
- 5/5
My room was clean and quiet. The area around the hotel was low traffic. I felt like my car was safe overnight from any crime
- 5/5
thank you
- 5/5
Clean, affordable, very pleasant stay.
- 1/5
We had issues in the room: strobe light flashing all night; loose toilet bowl; beep in hall outside room fire alarm battery indicator; room was not clean after first night; loud air conditioner: did not sleep well due to all problems
- 5/5
Conveniently located near shops and restautants.
- 4/5
Yes
- 5/5
Good
- 4/5
Loved it!
- 5/5
Parking area was safe. Room temperature was good.
- 4/5
The hotel was good. But for some reason . The hallway and room smells bad. That was the only thing I didn’t like
- 5/5
Clean lobby and room
- 4/5
The hotel was clean, the staff was friendly.
- 5/5
Muy buena
- 5/5
Yes
- 5/5
Clean rooms
- 3/5
I appreciate the affordability. However, we stayed twice within a week in 2 different rooms. The first room had a loud A/C that made a noise that rose & fell, with a firehose faucet. The 2nd room had no blinds and the fire alarm blinked brightly enough to distract from sleeping. On the 3rd night we installed our own blackout curtain and taped over the blinking light. Ashly works hard and long hours, but the cleaning manager knew about the lack of blinds and clearly had not informed the front desk. Again, appreciate the price, but would seriously hesitate to stay there again.
- 5/5
Great place for a weekend trip
- 4/5
Staff were amazing however my room had pieces of potato chips on the furniture and someone's fake eyelashes had apparently fallen out in the bathroom. So room was not completely clean as I would have expected it to be. I had a very noisy neighbor my first night and the cleaning staff are extremely loud in the hallway when servicing rooms.
- 5/5
Clean room.
- 5/5
Excellent house cleaning and service
- 5/5
The check in was a breeze. Everything was clean. They were accommodating when we expressed concern that our window was covered outside in plastic and that there were still painters right outside our room. They checked and stated they were almost done but they would move us. We did stay. Beds were comfortable and breakfast was great.
- 5/5
Clean room and nice staff
- 5/5
Just peaceful and quiet
- 2/5
Bathroom was worn down and filthy, dirt stained shower floor, loose toilet, carpet was stained and disgusting. Paid more for this hotel specifically to avoid this problem.
- 5/5
Breakfast not at 6am but all else good
- 5/5
Clean and comfy for a one night stay!
- 4/5
Breakfast was amazing. Made up for the broken ice machine on my floor. Wished I would have called ahead to get a bathtub. Desk attendant couldn’t figure out how to select one when I checked in. One of the bonus perks in travel should be a relaxing bath.
- 5/5
My family and I thoroughly enjoyed our stay, the staff was super friendly and we definitely will return.
- 5/5
Overall a very pleasant stay. Breakfast was good 👍 cleanliness of room excellent 👌
- 5/5
Excellent!
- 5/5
Very good for a relaxing or passing stay, the included breakfast was very good.
- 4/5
I think this very safe Clean and quiet place to stay exspecial for vacation
- 5/5
Great
- 1/5
ants all over the wall
- 5/5
.
- 5/5
Very clean and I like the front desk behavior.
- 4/5
N/a
- 5/5
Ideal location , comfortable and spacious room, breakfast was great, nice variety. Would definitely stay here again.
- 5/5
Excellent
- 3/5
Nice location,when enter the room there was a strong bleach scent,it eventually faded but it affected my son asthma. There
- 5/5
Its not the Ritz, but gets the job done. It was clean, staff were friendly, and there were good options for breakfast. All for a great price, would definitely consider again.
- 4/5
This was our second trip in a rolll for a funeral an I have to say some of our family stayed on hyploxio n some stayed in ocean Dr where we stayed n we were truly grateful so thank you! Ocean Dr u all where great last week n this week
- 5/5
Well maintained clean friendly staff
- 4/5
Location
- 5/5
The hôtel its very clean , very good service .
- 5/5
I liked it a lot, I hope to come back soon.
- 3/5
Service could be better
- 3/5
The rooms are incredibly dark including the bathroom. One of the sconces in my room didn’t work and when I told the front desk the first day they said they would tell someone. The second day I reminded them and I was told they do not have any maintenance people. Additionally the in-room safe wasn’t working. The property is new and clean but very sterile. The morning breakfast is fair. Parking is easy and the hotel is quite even next to the elevator.
- 3/5
It’s convenient for me to go out and do something with my friends.
- 2/5
The third floor did not smell clean and room smells like mold, the pillows had sparts looks like mold. I had runny nose for 3 days room 306 never again.
- 5/5
The room was spacious and comfortable for our family of four. The beds were very comfortable too. The breakfast was very tasty too. I would also like to say that the staff was so friendly and did everything right to make our trip great.
- 5/5
Great location!
- 5/5
Friendly front desk staff, free parking, great pool.
- 2/5
The room
- 3/5
The breakfast was horrible. Both coffe urns were empty. No eggs or bacon, 1very soft orange.
- 4/5
Granted we came down for breakfast at 9am Sunday but they were all gone!
- 5/5
The stay was amazing and beautiful
- 5/5
Have stayed at property several times over the past few years. I like the location, cleanliness and free breakfast. The pool could certainly use a few more chaise lounges ( only 4 this trip).
- 3/5
General good
- 5/5
- 5/5
quiet, clean and convenient
- 3/5
It was very loud at midnight, and the carpets were sticky. The lady taking care of breakfast was very sweet and the food was great
- 5/5
Nice beautiful
- 5/5
The Bathroom Needs A Lil More TLC.. There is Mold In The Sink and Shower.. Otherwise It Was A Good Call
- 5/5
Great amenities, great service
- 4/5
.
- 5/5
Spent 3 nights, had a single king room. Very spacious, very good condition, bed was very comfortable. Lighting in the bathroom needs a little improvement, could've been brighter. Had kind of a hard time shaving. Other than that, decent stay. Good breakfast, lot of variety. Staff was friendly. Hotel was safe, in a good neighborhood.
- 5/5
The room was clean and comfortable. Smelled great and the free breakfast was helpful.
- 5/5
It was a good stay we love it!!!
- 4/5
It was a good Holiday Inn Express. The staff was knowledgeable and extremely helpful. The bed was comfortable. The fire alarm going off was a distraction.
- 5/5
Great stay
- 5/5
I needed a place to sleep very comfortable
- 5/5
Beautiful room and friendly staff
- 5/5
Nice
- 2/5
Not happy with our room at all, but the breakfast was great. It was clean and the bed was comfortable. However, the refrigerator wouldn't cool down, the stopper in the shower was down and the tub filled up. When my husband went to pull it up the knob fell off and he had quite a job screwing it back on.The sink stopper wwas broken and wouldn't pul up. Now for the worst of it.The AC. The fan made a horrible grinding noise. I was only able to get 3 hours sleep after putting cotton in my ears. We reported it. However, we had to undergo another night with it grinding. I finally was able to sleep after taking a sleeping pill and putting cotton in my ears again. I was so happy that it was the last night of this. So happy to leave.
- 5/5
No complaints at all about the property, the facilities or the people. However, Google Maps is a bit confused about how to get there, so you might want to help them improve.
- 4/5
This property was very nice to stay on. Has many stores near by that are accessible by walking. Great staff. The girls up front were super sweet and helpful. Cleaning was okay, they didn't vacuum the room everyday and when bathrooms were cleaned it was always left with a weird smell (like a wet cloth), it would linger. Other than that 4/5 stay :)
- 4/5
The experience with staff was good. Properly was very clean. Breakfast and dining area was clean and well maintained. My room had few small ants.
- 5/5
Great experence,excellent confort
- 4/5
The adjoining room very noisy
- 4/5
Clean property, friendly staff,clean rooms.
- 5/5
Very Satisfied!
- 5/5
Nice room. Comfortable beds. Breakfast was ok.
- 5/5
The staff here were excellent. The room was very clean and huge. It wasn't walkable to many restaurants however there were good options for dining.
- 5/5
Love the location and staff
- 4/5
It was ok stay. Breakfast could be better
- 4/5
I always stay at this Holiday Inn Express when I’m visiting Boynton Beach. I find that it’s a little off the beaten path, and that may be why it seems so quiet. The hotel offers no extra amenities other than free breakfast, but the breakfast is acceptable and the facilities are clean.
- 5/5
A decent hotel in a good location. Appreciated being close to public transportation, restaurants and stores. Decent breakfast and pleasant staff. Pool was nice to be able to access. Only complaint was the small knats that must be coming through the a/c unit. They like the bathroom walls.
- 5/5
The fact that it had a washer & dryer on the property was an extra plus
- 3/5
The property was not entirely clean. Majority of my towels and wash clothes had hair or some kind of dirt on them. The sink and counters were also not properly wiped down, hair all over them as well.
- 4/5
Location was perfect for my itinerary. Enjoyed my stay. Great customer service from the staff.
- 3/5
cinnamon roll,great. towels poor
- 5/5
The room was clean and comfortable. There was an issue with the fridge, which was addressed immediately by the staff. Beautiful, clean pool.
- 5/5
All of the staff was very professional, friendly, and helpful. Very pleasant comfortable stay for 2 nights.
- 5/5
X
- 5/5
Quiet, very clean & personal service
- 5/5
The breakfast was good and hot. The room was clean.
- 2/5
Unclean room on day four I will not book with Hotels.com again and will resume booking direct with Hilton and Marriot Hotels
- 2/5
Okay, housekeeping was hard to deal with a couple days.
- 2/5
Unfortunately when we arrived, the front desk attendant was very busy on her phone with a personal call. No greeting, curt service and incorrect number of days put on our key cards, which of course we were on the 4th floor… In addition, we experienced bedbugs bites in our room. Won’t go back.
- 5/5
It was very noisy. People slammed their doors alot.
- 5/5
Very nice property.
- 5/5
Quiet and convenient location to downtown
- 5/5
They had an excellent breakfast
- 3/5
Didn’t do house keeping when we asked
- 3/5
The breakfast was not so good the coffee was watered down. I had to ask for yogurt because the wasn’t any out. Bathroom could be cleaner. They came and clean my room when I came back the room door was open. No wash cloths. Thank god nothing wasn’t missing.