Best Western Hoover Dam Hotel – SE Henderson, Boulder City
About Best Western Hoover Dam Hotel – SE Henderson, Boulder City
Featuring an indoor pool, this Best Western Hoover Dam Hotel – SE Henderson, Boulder City features free Wi-Fi in all rooms. Lake Mead is 6.2 mi away. Each room provides cable TV, a seating area and an private bathroom at Best Western Hoover Dam Hotel – SE Henderson, Boulder City. Linens and towels are also provided. A fitness center is also provided at Best Western Hoover Dam Hotel – SE Henderson, Boulder City. Hoover Dam is 8.1 mi away. McCarran International Airport is 25 minutes’ drive away from Best Western Hoover Dam Hotel – SE Henderson, Boulder City.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness, friendly staff, and convenient location. However, there are consistent complaints about the quality of breakfast, noise levels, and issues with room amenities such as air conditioning and comfort of beds.
- Cleanliness
- Friendly and helpful staff
- Poor quality breakfast
- Noise levels and issues with room amenities
- 5/5
It was right downtown so everything was in walking distance. Breakfast was ok
- 3/5
Good
- 4/5
Clean room, friendly staff, breakfast was okay too
- 5/5
It was a great location
- 4/5
Very good
- 4/5
Very good
- 5/5
Nice hotel, Close to an excellent BBQ restaurant. Breakfast was fair.
- 5/5
Exceptional
- 4.5/5
great breakfast
- 2.5/5
Location was about the best it could be. Sure needs updating. Room was in very poor shape. Beds were really not good. Floors were really dirty. Breakfast offered was eatable but not good. It’s just needs a complete remodel.
- 3/5
Great location and easy to get around Room was quite dirty when we arrived, which was the second time we've found that to be true at this hotel. Also, the walls are thinner than maybe any hotel I've ever visited. We could hear our neighbors talking (not yelling, not being loud--just talking) until about 2 AM. That's a complaint about the hotel, not the neighbors as they were doing nothing wrong--it's just a cheap and not very clean hotel
- 4.5/5
Superb
- 5/5
All in all a good overnight stay.
- 2/5
Only good thing was Katie. She's a gem. She was very helpful and full of information.
- 4.5/5
Superb
- 5/5
Room was fixed the floors were dirty like they were mopped with a dirty mop and dirty water . Staff was wonderful and the free breakfast had a great selection of everything ! The pool was a big plus for us which was indoors too !
- 5/5
They had bottled water already free in the room, very clean, easy to go to breakfast room, good variety for breakfast. Good location, very quiet. Usually you can hear other people moving or talking in their rooms, not so at this motel, great insulation in walls and ceilings. Excellent parking outside our handicapped room. Close to ice machine and laundry facilities. Friendly staff.
- 4/5
Clean room, friendly staff
- 4/5
Okay for a night. Not luxury but pretty good breakfast, indoor pool, actual working tv(Netflix) pretty mid rooms
- 4/5
Very good
- 4/5
Very good
- 5/5
Very clean room, front desk staff was so pleasant, enough parking and the restaurant hooked on the building is delicious!
- 3.5/5
nice breakfast old but nice
- 4/5
Very nice and relatively affordable place to stay in Boulder City during EDC weekend. The room included a microwave, iron, refrigerator, and coffee machine. Hotel offers late checkout options: 1 PM for $20 or 3 PM for $40. Free on-site parking. A modern TV with YouTube support would be much appreciated. Loud door slamming and cart noise from neighbors and cleaning staff. No view.
- 3.5/5
nice breakfast old but nice
- 4/5
Very nice and relatively affordable place to stay in Boulder City during EDC weekend. The room included a microwave, iron, refrigerator, and coffee machine. Hotel offers late checkout options: 1 PM for $20 or 3 PM for $40. Free on-site parking. A modern TV with YouTube support would be much appreciated. Loud door slamming and cart noise from neighbors and cleaning staff. No view.
- 3/5
The room can definitely use a deep cleaning and upgrading. Shower curtain isn’t long so water gets on the floor when showering, Stopper is missing in sink, water leaks from the faucet handle. Couch needs to be deep cleaned or replaced. Floor needs to be mopped. Lamps need to be replaced or switched on them need to be super cleaned. Room had limited outlets and no usb ports. The pool area was locked, no note explaining.
- 3/5
Rooms felt a little in need of updating. Our toilet never flushed properly. However the hotel was clean and convenient.
- 5/5
Location in stunning Boulder City
- 5/5
Way better staying here then in Vegas.
- 4/5
The destination and location were wonderful. The building is older and the rooms could use some updating, but the rooms were clean and neat. The staff was very pleasant and accommodating and the complimentary breakfasts were better than many.
- 4/5
The destination and location were wonderful. The building is older and the rooms could use some updating, but the rooms were clean and neat. The staff was very pleasant and accommodating and the complimentary breakfasts were better than many.
- 3/5
Needed better curtains for managing light, had to hang a blanket over windows. Breakfast was good, room was clean and staff was friendly.
- 4/5
Convenient location for our purpose Food was ok, but limited variety
- 3.5/5
Nice location downtown Boulder City. Bed comfortable. Floors were dirty. Check in time was 4 but room not ready at that time.
- 4/5
Very good
- 3.5/5
Floors were dirty. Check in time was 4 but room not ready at that time.
- 4/5
This property is well maintained and in a great location for strolling into Boulder City. It was quiet with h a substantial hot breakfast and the pet fee is very fair. It was our second time here and we will be back again!
- 3/5
On this trip, I discovered that the Best Western Brand in the western states was not as nice as they are on the East Coast. Adequate but nothing special.
- 4/5
Staff member on the late shift was lovely and welcoming. She was also on the morning shift. What a trooper and still friendly and smiling when we checked out. Comfy beds! Breakfast offering was very poor. Cleanliness of the bathroom could have been better. Black hairs left in bath tub and on shower curtain.
- 3.5/5
It was 100 degrees outside. I opened the door to the roar of the AC. I shut the door to a 1/2 inch gap on three sides. The AC didn't slow down though the room might of cooled. Maintenance should be working those problems all day, every day.
- 4/5
Motel-Style Hotel in Boulder City next to Main Streets, near Hoover Dam. Very friendly staff. Rooms had everything needed for our short stay. Enough parking slots Already a bit aged, breakfast was basic.
- 5/5
Nice staff. Clean room
- 5/5
- 2/5
The TVs did not work, the curtains in the room would not close, and the continental breakfast was not ready on time on either day. However, the staff was friendly and accommodating, which helped offset some of the shortcomings with the property's upkeep. Overall, I would likely not stay here again unless there were no other available options.
- 4/5
Surprisingly pleasant.
- 4.5/5
Superb
- 4/5
Very good
- 3.5/5
Good
- 5/5
The location was excellent, very close to the Hoover Dam. My family and I really appreciated the cleanliness and the comfort of the beds. The staff were extremely kind and helpful. Since we didn’t have time for breakfast, they prepared it for us to take away, which we truly appreciated. It was delicious and perfect to enjoy on the way to the next attractions in the region.
- 4/5
It was clean, the bed was comfortable and it was a quiet location.
- 5/5
Very clean staff were excellent! Pretty decent breakfast.
- 5/5
Katie checked us in upon on our arrival and she was absolutely wonderful. The room was spacious (we booked the King with sofa), it was clean and fit our needs perfectly.
- 3/5
Yes
- 5/5
Convenient to access door ice and laundry
- 4.5/5
Great location, clean, and a good breakfast. Nothing.
- 4/5
Position for overnight stay perfect Everything was satisfactory
- 5/5
Convenient to access door ice and laundry
- 4.5/5
Great location, clean, and a good breakfast. Nothing.
- 5/5
It was very clean, the staff was super nice and breakfast was good!!!
- 5/5
It was very clean, the staff was super nice and breakfast was good!!!
- 4/5
It was in a great location for Boulder City. The staff was nice. Breakfast was great. My only complaint was that the hot tub wasn't working and after a long day of hiking I like to sit in a hot tub
- 4/5
Very convenient. Not a very good view out the windows.
- 4/5
Not a very good view out the windows.
- 5/5
"Super clean room, breakfast good, very friendly front desk staff, comfortable beds, and a very hygienic bathroom." "I honestly can't find a single negative thing to say about this hotel. I’d have to think long and hard to find a flaw because everything was excellent
- 5/5
"Super clean room, breakfast good, very friendly front desk staff, comfortable beds, and a very hygienic bathroom." "I honestly can't find a single negative thing to say about this hotel. I’d have to think long and hard to find a flaw because everything was excellent
- 4/5
Rooms had spiders weds.. but overall a pleasant stay. Close to the Hoover dam and 30 mins from Vegas easy to travel back and forth. Staff was great and very helpful.
- 1.5/5
The website did not match reality.
- 2/5
Very friendly staff upon check-in, however, lift not working, broken coffee machine in room, faulty hairdryer, musty smellling room.
- 4/5
The room service menu prices was not up-to-date, go with the prices they have online at "Your Mother's Italian Kitchen", we did order for pick up at that restaurant and it was really good, highly recommend. As far as our stay, we stay in room 211, which was nice and clean. Covers were a bit on the itchy side, but the feel of the bed was so comfortable! The air conditioning was working well, but it was rattling a little which wasn't too bad. We go to boulder city to get out of the big cityof Las Vegas for a weekend to wind down and we did enjoy this stay.
- 4.5/5
Hotel was clean and staff were very accommodating.
- 4/5
Pretty much offered what we expected. Staff were a mixed bunch and breakfast was ok except for being repetitive.
- 5/5
Very clean and tidy
- 5/5
Everything
- 3/5
It was good
- 5/5
Excellent service, very kind staff, very good breakfast
- 4.5/5
Location. Boulder City is a nice town Nothing
- 4/5
The front desk staff and the breakfast manager (Bernie) were great! Floors weren’t the cleanest in the room. We had little kids - when they spilled water their feet were black.
- 5/5
Enjoyed our stay. It was 30 minutes from Vegas but well worth the stay
- 5/5
Great location, walking distance to the main square. Rooms were clean, staff nice and quiet at night. Enjoyed everything
- 4/5
friendly staff and breakfast cook. We were assigned an ADA room for some reason. No safe in room or secure WI-fi.
- 3/5
Good location. Looked nice. Pool area was very loud and echoed across the parking lot to our room. Walls are very thin! Could hear every word of a party next door. Asked front desk to intervene. They did not. A lot of money for a sleepless night!
- 3.5/5
Like the vintage bill of it, but it does need some updating Need some updating
- 3.5/5
The floors were dirty and the beds were old and hard. Had a very funky smell to the room.
- 1.5/5
It was in walking distance to restaurants. It was one of the dirtiest hotels I have ever stayed at. The floors made the bottom of your feet wet with a few minutes of walking on them.
- 3.5/5
Awesome location, easy to get too. We called front desk for a hair dryer and they never came. Also it was super noisy.
- 2/5
Staff were great and area was quiet. Outside walkways and stairs were filthy from bird activity and leads into room floor.
- 3/5
Breakfast was ok, coffee was terrible, eggs ok otherwise good. No varity
- 4/5
Hotel was clean. An older property property, but in good shape.
- 4/5
The location was on the main road in town. The receptionist was very helpful and pleasant. The facility is a bit dated. It was clean; however, there were bits of scattered toothpaste on the inside of the bathroom door. Obviously the cleaning staff didn't notice this. The drain stopper in the sink was detached.
- 4/5
Kady at front desk was awesome. Working very hard to take care a lot of guests. She kept great attirude
- 5/5
This was close to the Hoover Dam and within 30 minutes of car rental return. Hotel was clean and breakfast was decent. I would definitely stay here again.
- 4/5
Staff was great
- 5/5
Good breakfast
- 3.5/5
The breakfast was very good. The staff was friendly. Parking was great. The room was comfortable.
- 5/5
The lady who runs the breakfast is very helpful & very nice The floor was very dirty in the room we stayed in on our trip home.
- 0.5/5
Dirty Bed and bad smell
- 5/5
Clean room, nice staff, and great breakfast!
- 2/5
Check in was great, the gal helping us at the front desk was super nice and friendly. The problem started when we got to our room. The toilet was full from the last person in the room and the toilet didn’t flush. My boyfriend had to fix it. The floor was filthy and hair was found in the bed before ever using. I wouldn’t even sleep in the sheets, just laid on top and used a blanket. The only reason we didn’t leave the hotel was it was Easter Weekend and we were traveling with two dogs on the way to my parents. Boulder City is cute but wouldn’t recommend this property.
- 2/5
Unfortunately the floors were so dirty I would not take my socks off. Rooms are old or at least the one we stayed in. Looked nothing like the pictures. Breakfast was not easily accessible. The pool was decent.
- 4/5
Also the hot tub wasn’t working. I did like that the hotel is walking distance from the historic section. Check in was a little late
- 4.5/5
It was a good stay
- 5/5
Good
- 5/5
Clean room friendly staff
- 5/5
Clean and close to the dam and tours we wanted without being in the craziness of downtown Vegas. The bar next door had a live band the first night and there was a bunch of intoxicated people roaming around the parking lots.
- 3/5
One lady was very rude with us.
- 5/5
Staff was friendly. Room/property clean.
- 5/5
Lovely property! Staff was amazing and helpful! The rooms were spacious and clean! Will stay there again for sure!
- 4/5
The young lady who checked us in was friendly and helpful when we needed help. Also there's an amazing Italian restaurant on the same lot.
- 3/5
Was a little dodgy and a large dog was in the room next to mine who barked every time I went out or in my door.
- 4/5
Good
- 4/5
Pretty standard Best Western. A little noisy. The walk way outside the rooms is uneven stone. Suitcases rolling on it can make a bit of noise other than that nice.
- 5/5
Grounds were clean. The girl at check-in was very friendly and efficient.
- 5/5
Room was clean, beds are comfy and breakfast was great! The salsa was delicious.
- 5/5
Great place to stay and awesome free full breakfast!!
- 4.5/5
The beds were comfortable. It was quiet. The front desk attendant, Kathryn was amazing. She was very nice .
- 3/5
Cons - The breakfast was lacking for a hot breakfast. We didn’t eat much most days because we didn’t like the hot options. There was no bath gel in the shower and even after requesting it be filled 3 times, it was never filled during our 3-day stay. The shower curtain needed to be replaced - it smelled. We had requested daily housekeeping but only got it once. Overall, I would stay here again because of the clean rooms, but I’d look around more before booking.
- 5/5
Great hotel!
- 3/5
Style of AC makes sleeping in the bed near the window fitful
- 5/5
Everything was fantastic
- 5/5
Clean room good breakfast
- 4/5
- 4/5
Amazing breakfast
- 4/5
Amazing breakfast
- 5/5
The man on night shift at the front desk was very nice when I checked in.
- 5/5
The man on night shift at the front desk was very nice when I checked in.
- 4/5
Curtains in the room were very dirty at the bottom. Bedding and towels were in good condition.
- 4/5
Curtains in the room were very dirty at the bottom. Bedding and towels were in good condition.
- 5/5
Check in was excellent! The breakfast time is too late to head on the road especially the time different from AZ! But the lady serving breakfast is excellent with kindness.
- 5/5
Check in was excellent! The breakfast time is too late to head on the road especially the time different from AZ! But the lady serving breakfast is excellent with kindness.
- 3/5
The staff was very friendly and courteous, but the facility is old and worn out. Many upgrades are needed. The breakfast was surprisingly good and the dining area was clean, freshly painted and had new furniture. The ‘breakfast lady’ was very kind and helpful.
- 3/5
The staff was very friendly and courteous, but the facility is old and worn out. Many upgrades are needed. The breakfast was surprisingly good and the dining area was clean, freshly painted and had new furniture. The ‘breakfast lady’ was very kind and helpful.
- 4/5
Our check-in experience was informative, fast and friendly, even though it was very busy at the time. The breakfast was the best I've had in a motel in a very long time! The staff kept if very clean and well stocked. The bed was comfortable and the room was clean. Since there was no regular cleaning staff, we were told at check in to just ask if we needed anything. On day 3 of 4 when we asked for more K-cups because breakfast wasn't open yet, the person at the front desk was rude and said she was supposed to charge for them, but we could just have them since her system was down. Otherwise, we had a great experience there!
- 4/5
Our check-in experience was informative, fast and friendly, even though it was very busy at the time. The breakfast was the best I've had in a motel in a very long time! The staff kept if very clean and well stocked. The bed was comfortable and the room was clean. Since there was no regular cleaning staff, we were told at check in to just ask if we needed anything. On day 3 of 4 when we asked for more K-cups because breakfast wasn't open yet, the person at the front desk was rude and said she was supposed to charge for them, but we could just have them since her system was down. Otherwise, we had a great experience there!
- 5/5
Super friendly staff who ensured that our room was in as quiet spot as possible. Room was very clean and comfortable. Great breakfast offerings.
- 5/5
Super friendly staff who ensured that our room was in as quiet spot as possible. Room was very clean and comfortable. Great breakfast offerings.
- 4/5
The staff were all super friendly. The room was clean and the bed comfortable. Nice size fridge with a small freezer. We didn’t eat breakfast so can’t rate the quality of that experience
- 4/5
The staff were all super friendly. The room was clean and the bed comfortable. Nice size fridge with a small freezer. We didn’t eat breakfast so can’t rate the quality of that experience
- 2/5
We had issues with the room. The TV did not work and the phone did not work. When we went down to let them know, it was not working. They were not at the desk and we ended up having to call them and finally showed up. Then they never did fix the TV or phone and locked us out of our room because they found out the hot water didn’t work and we couldn’t stay in our rooms. We ended up just saying give us a refund for the second night and just went home. The staff at least the person who checked us in was great really appreciate her. But the hotel really needs to work on its facility and room care.
- 2/5
We had issues with the room. The TV did not work and the phone did not work. When we went down to let them know, it was not working. They were not at the desk and we ended up having to call them and finally showed up. Then they never did fix the TV or phone and locked us out of our room because they found out the hot water didn’t work and we couldn’t stay in our rooms. We ended up just saying give us a refund for the second night and just went home. The staff at least the person who checked us in was great really appreciate her. But the hotel really needs to work on its facility and room care.
- 4/5
I did not receive final bill through email.
- 4/5
I did not receive final bill through email.
- 5/5
Late check in was easy. Room was clean. Bed was comfortable. Breakfast was good. Perfect for my one night stay.
- 5/5
Late check in was easy. Room was clean. Bed was comfortable. Breakfast was good. Perfect for my one night stay.
- 5/5
Staff, Jaden was a delight, professional, knowledgeable and very welcoming.
- 5/5
Staff, Jaden was a delight, professional, knowledgeable and very welcoming.
- 4/5
Responsive staff
- 4/5
Responsive staff
- 5/5
Everything was fine
- 5/5
Everything was fine
- 5/5
Clean room. Nice breakfast
- 5/5
Clean room. Nice breakfast
- 4/5
Room was clean. Beds were fairly comfortable. I loved the pillows! We loved the Belgium waffle bar with strawberry fruit topping, whipped cream, and topping.
- 4/5
Room was clean. Beds were fairly comfortable. I loved the pillows! We loved the Belgium waffle bar with strawberry fruit topping, whipped cream, and topping.
- 4/5
The front desk person was great. Very friendly and informative. The down side, I had a larger dog in the room next door that barked throughout the night.
- 4/5
The front desk person was great. Very friendly and informative. The down side, I had a larger dog in the room next door that barked throughout the night.
- 4/5
My stay was good. However the bar/ restaurant does you no favors. Made to feel unwelcome by the drunk bartender. Insured that I will never stay in Boulder City anytime in the near future. Definitely not a chamber of commerce evening.
- 4/5
My stay was good. However the bar/ restaurant does you no favors. Made to feel unwelcome by the drunk bartender. Insured that I will never stay in Boulder City anytime in the near future. Definitely not a chamber of commerce evening.
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Room was clean. Staff was helpful. Breakfast was good.
- 5/5
Room was clean. Staff was helpful. Breakfast was good.
- 4/5
Very clean
- 4/5
Very clean
- 5/5
Easy check-in - Great location, great shower and super comfortable mattress. The room was perfect
- 5/5
Easy check-in - Great location, great shower and super comfortable mattress. The room was perfect
- 5/5
Friendly staff, clean rooms, good wifi.
- 5/5
Friendly staff, clean rooms, good wifi.
- 3/5
It was clean! Hotel walls are very thin. Heard everything outside and above us
- 3/5
It was clean! Hotel walls are very thin. Heard everything outside and above us
- 5/5
Clean room, nice pool, only sad the hot tub was broken.
- 5/5
Clean room, nice pool, only sad the hot tub was broken.
- 4/5
- 4/5
- 3/5
Breakfast is always the same for the 4days that we stayed, Our room is outdated, the staff never change our beddings for four nights that we stayed there, even if I asked 2times, the bedsheet has holes from almost reaping off, probably very old already. But other than that the location is very convenient going to Hoover dam, Grand Canyon and valley of fire 🔥 also their parking lot has lots of spaces
- 3/5
Breakfast is always the same for the 4days that we stayed, Our room is outdated, the staff never change our beddings for four nights that we stayed there, even if I asked 2times, the bedsheet has holes from almost reaping off, probably very old already. But other than that the location is very convenient going to Hoover dam, Grand Canyon and valley of fire 🔥 also their parking lot has lots of spaces
- 4/5
On arrival to the room, both the shampoo and body wash in the shower were empty. I asked for them to be refilled. They provided soap for the first night since the cleaning staff was gone. I asked them to please fill them for the next evening. It was never done. So I had to stop and get more soap and towels. The heat in the room did not work properly.
- 4/5
On arrival to the room, both the shampoo and body wash in the shower were empty. I asked for them to be refilled. They provided soap for the first night since the cleaning staff was gone. I asked them to please fill them for the next evening. It was never done. So I had to stop and get more soap and towels. The heat in the room did not work properly.
- 5/5
Last minute book. Didn't know what to expect. Ever in Vegas give a try...
- 5/5
Last minute book. Didn't know what to expect. Ever in Vegas give a try...
- 5/5
Visited on Christmas Eve and it couldn't have been better. Staff was super friendly and welcoming.Check-In was smooth. Room was clean. Amenities were perfect. But the star of the show was Vincent. Christmas morning the breakfast spread was so delicious. Waffles, eggs, link sausage, biscuits & gravy. It was amazing and he was all over it. Making sure everyone had what they needed and the tables were cleared and clean the second someone would leave. Thanks Vincent - You and your breakfast ROCK!
- 5/5
Visited on Christmas Eve and it couldn't have been better. Staff was super friendly and welcoming.Check-In was smooth. Room was clean. Amenities were perfect. But the star of the show was Vincent. Christmas morning the breakfast spread was so delicious. Waffles, eggs, link sausage, biscuits & gravy. It was amazing and he was all over it. Making sure everyone had what they needed and the tables were cleared and clean the second someone would leave. Thanks Vincent - You and your breakfast ROCK!
- 4/5
Yes
- 4/5
Yes
- 4/5
Spacious. Easy to access.
- 4/5
Spacious. Easy to access.
- 5/5
Staff was wonderful, very welcoming. Room was clean and well equipped. Outside was very well maintained. Nice little area for our dog. Breakfast was great.
- 5/5
Staff was wonderful, very welcoming. Room was clean and well equipped. Outside was very well maintained. Nice little area for our dog. Breakfast was great.
- 5/5
Check-in clerk, Katie was so kind!! Went above and beyond to make us feel welcome.
- 5/5
Check-in clerk, Katie was so kind!! Went above and beyond to make us feel welcome.
- 5/5
I have traveled ALOT and have never had the overall great experience that I had here. The service was top notch, every single employee was beyond helpful and happy. We needed a late night spot to feed 40 wrestlers and without hesitation, they let us use the breakfast room at 9PM. The breakfast food was fresh and delicious. Every person that walked through the door was met with a cheery welcome by the breakfast staff. The toppings for the breakfast items were impressive, strawberries, whipped cream, many sauces, nuts, and many more. I highly recommend this place.
- 5/5
I have traveled ALOT and have never had the overall great experience that I had here. The service was top notch, every single employee was beyond helpful and happy. We needed a late night spot to feed 40 wrestlers and without hesitation, they let us use the breakfast room at 9PM. The breakfast food was fresh and delicious. Every person that walked through the door was met with a cheery welcome by the breakfast staff. The toppings for the breakfast items were impressive, strawberries, whipped cream, many sauces, nuts, and many more. I highly recommend this place.
- 5/5
Room was wonderful. The staff were very welcoming.
- 5/5
Room was wonderful. The staff were very welcoming.
- 5/5
Love this hotel. Great service, clean and good breakfast. But the staff are wonderful. Don’t hesitate. Definitely will stay again.
- 5/5
Love this hotel. Great service, clean and good breakfast. But the staff are wonderful. Don’t hesitate. Definitely will stay again.
- 4/5
It’s a good deal for the location and its complete breakfast buffet which included eggs, sausages, muffin with gravy and cinnamon rolls. Though the place looks more outdated than the pictures, our room was clean. I was looking forward to the indoor pool, sadly the jacuzzi was broken and has been for years now.
- 4/5
It’s a good deal for the location and its complete breakfast buffet which included eggs, sausages, muffin with gravy and cinnamon rolls. Though the place looks more outdated than the pictures, our room was clean. I was looking forward to the indoor pool, sadly the jacuzzi was broken and has been for years now.
- 4/5
location was convenient to Hoover Dam
- 4/5
location was convenient to Hoover Dam
- 4/5
Staff were wonderful! Beds were comfy!
- 4/5
Staff were wonderful! Beds were comfy!
- 3/5
Long wait to check in. Room had a hole punched through the bathroom door. Air conditioner made a loud sound, waking us all up in the night.
- 3/5
Long wait to check in. Room had a hole punched through the bathroom door. Air conditioner made a loud sound, waking us all up in the night.
- 2/5
When we entered the room, it smelled strongly of smoke. We were exhausted from traveling, so we didn’t mention it at check-in, but it definitely affected the experience. Even more concerning, our room did not have a smoke detector installed, which made us feel unsafe. One of the beds had dirty bedding with a green, gooey substance on it. The next morning we also discovered that the coffee maker didn’t work. We stopped by the front desk and informed them about all the issues. The staff member told us it would be taken care of, gave us an extra set of bed sheets, and we requested no housekeeping. However, when we returned that night, nothing had been taken care of. There was still no smoke detector installed, and the coffee maker was still not working. For the price of the stay and the expectations of basic safety and cleanliness, this was very disappointing.
- 2/5
When we entered the room, it smelled strongly of smoke. We were exhausted from traveling, so we didn’t mention it at check-in, but it definitely affected the experience. Even more concerning, our room did not have a smoke detector installed, which made us feel unsafe. One of the beds had dirty bedding with a green, gooey substance on it. The next morning we also discovered that the coffee maker didn’t work. We stopped by the front desk and informed them about all the issues. The staff member told us it would be taken care of, gave us an extra set of bed sheets, and we requested no housekeeping. However, when we returned that night, nothing had been taken care of. There was still no smoke detector installed, and the coffee maker was still not working. For the price of the stay and the expectations of basic safety and cleanliness, this was very disappointing.
- 2/5
King room has 1 chair for two people..no couch! Not much room for two people to get around. Room not exactly accessible. OK if getting in late and leaving early. We wont be back
- 2/5
King room has 1 chair for two people..no couch! Not much room for two people to get around. Room not exactly accessible. OK if getting in late and leaving early. We wont be back
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Great place ! Great city! Clean & great breakfast choices ! Drivable from the strip ! Close to Hoover dam !
- 5/5
Great place ! Great city! Clean & great breakfast choices ! Drivable from the strip ! Close to Hoover dam !
- 5/5
The room was clean.
- 5/5
The room was clean.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 4/5
The staff was courteous. The room was comfortable. Nothing special but had a good night sleep after a long travel day!
- 4/5
The staff was courteous. The room was comfortable. Nothing special but had a good night sleep after a long travel day!
- 5/5
I would like to say the woman behind the desk at check in is super nice very helpful,our room was great beds very comfortable, breakfast was also amazing,and once again another nice lady running the morning breakfast just love the vibes
- 5/5
I would like to say the woman behind the desk at check in is super nice very helpful,our room was great beds very comfortable, breakfast was also amazing,and once again another nice lady running the morning breakfast just love the vibes
- 3/5
It was ok
- 3/5
It was ok
- 5/5
This place is nice. From staff to rooms.
- 5/5
This place is nice. From staff to rooms.
- 4/5
We needed a budget friendly but decent place near Henderson while visiting a sick friend and found BW to be the perfect place. The room was clean, staff was very nice and it was close to great places to eat. The beds were a bit hard but not terrible. The breakfast was not great but being able to make our own waffles was cool. We're going to definitely be back
- 4/5
We needed a budget friendly but decent place near Henderson while visiting a sick friend and found BW to be the perfect place. The room was clean, staff was very nice and it was close to great places to eat. The beds were a bit hard but not terrible. The breakfast was not great but being able to make our own waffles was cool. We're going to definitely be back
- 3/5
The bed was hard. The staff were very nice. It just and old motel that was remodeled so nothing very special about it.
- 3/5
The bed was hard. The staff were very nice. It just and old motel that was remodeled so nothing very special about it.
- 4/5
Friendly staff, clean room
- 4/5
Friendly staff, clean room
- 2/5
The overall impression is an old 2-star property. The dining area is about the worst I’ve experienced. Pay a little more and stay at a Hampton Inn.
- 2/5
The overall impression is an old 2-star property. The dining area is about the worst I’ve experienced. Pay a little more and stay at a Hampton Inn.
- 4/5
The breakfast was delicious and they had a good variety of options
- 4/5
The breakfast was delicious and they had a good variety of options
- 5/5
We had a comfortable stay at this hotel. We booked a kayak excursion to Emerald Cove through a different company and this location was perfect. We took advantage of the free hearty and hot breakfast before we set out for the 15 minute drive to Willow Beach. When we got back, the friendly hotel staff recommended Fox BBQ restaurant for dinner and it was the BEST steak dinner we had after a day kayaking on the lake. It was a great price for the service and value received. We will stay here next time we are in Boulder City.
- 5/5
We had a comfortable stay at this hotel. We booked a kayak excursion to Emerald Cove through a different company and this location was perfect. We took advantage of the free hearty and hot breakfast before we set out for the 15 minute drive to Willow Beach. When we got back, the friendly hotel staff recommended Fox BBQ restaurant for dinner and it was the BEST steak dinner we had after a day kayaking on the lake. It was a great price for the service and value received. We will stay here next time we are in Boulder City.
- 4/5
All was good for our stay.
- 4/5
All was good for our stay.
- 4/5
Staff was helpful and friendly. Breakfast had a good variety. Not many offsite dining options in the neighborhood.
- 4/5
Staff was helpful and friendly. Breakfast had a good variety. Not many offsite dining options in the neighborhood.
- 5/5
Very pet friendly with a small park next door. Restaurant is good with room service which is a plus. Would definitely stay again.
- 5/5
Very pet friendly with a small park next door. Restaurant is good with room service which is a plus. Would definitely stay again.
- 2/5
The hotel advertised high speed internet through wi-fi. I was able to connect just fine, but there was no internet. The girl at the front desk just said, "hmm, that's weird. It's working for everyone else?" They did nothing to try and help fix the problem so I was unable to do any work (which is why I was there). Needless to say...NEVER AGAIN!
- 2/5
The hotel advertised high speed internet through wi-fi. I was able to connect just fine, but there was no internet. The girl at the front desk just said, "hmm, that's weird. It's working for everyone else?" They did nothing to try and help fix the problem so I was unable to do any work (which is why I was there). Needless to say...NEVER AGAIN!
- 5/5
- 4/5
It was fine.
- 3/5
Room had an odor, but was reasonably clean. Mattress hard. Location was great though.
- 5/5
Staff was great friendliest check in lady ever!
- 5/5
Service was great, couple of small issues resolved promptly by long term overnight front of house staff member who was pulling a double shift. Restaurant was excellent for a meal and quiet drink.
- 4/5
It is more like a motel but it does the trick.. A few things to improve are the frequence of room maintenance and the front desk reception. When I arrived there was no one in the front desk and when the person arrived she told me i had no reservation. After contacting HOTELS.COM they resent the confirmation email but apparently the lady had mischecked the data and the reservation was there from the beginning. Not a good experience. Anyone could get confused but a little more helpful attitude to solve the problem and double checking when i insisted, would have been expected. The same situation repeated when I asked if i had received Amazon packages, she said i had not received anything and did not check thoroughly, I had to check myself and find them.
- 5/5
Dot and Katie at the front desk and breakfast room were wonderful
- 5/5
Not too fancy, but clean and the restaurant downstairs is really really cool
- 5/5
Great staff!
- 4/5
Clean room
- 1/5
Upon check in Vince was friendly and informative. However, that is where the experience changes. On the desk at check-in it mentions they only clean the rooms when asked, during your visit. Meaning you don't ask them not to clean your room, you have to ask to have it refreshed. While that isn't problematic, it did raise flags. Our room was not clean. My daughter described it as if it had been cleaned a week ago and forgotten about before putting us in it. There were fruit flies/gnats all over on the bathroom and dead bugs in the tub/shower. The headboard to our bed had hand prints all over it...... we did not pull the blankets back. The filters in the air vents were filthy. When we went to enjoy our free breakfast, my brother in law served himself some biscuits and gravy, with a side of dead flies in the gravy. While making the waffles for myself and kids, the lady working the breakfast room pushed her way up to "help the kids" very rudely, they didnt need help.. ages 14/12/12/11. Then the attendant goes out the door and makes an older, non-english speaking couple come back in and clean up their table...they weren't done. Just talking with there travel companions. She did not do this to anyone else. Then she started cleaning their table with a rag, that she used on the floor AND tables. We were done at that point.
- 2/5
Friendly, helpful staff, easy marking, nice area with good restaurants
- 2/5
Room was near the vent to the kitchen of the restaurant and wound up smelling like whatever was cooking. Room was was out of the 70s, overlooked the dumpsters from the restaurant, and the coffee machine still contained the last travellers coffee pod. Ice machines on all floors were inoperable and room service was ridiculously long...we ordered a pizza which took what seemed forever. The pizza did taste good. Front desk and cleaning staff we encountered were friendly.
- 4/5
Hotel was great mostly. A big older but the staff was friendly and the room was fairly clean. Breakfast was okay. Drink machines and other thinks out of order our whole stay and no variety of foods.
- 5/5
Excellent service, very friendly staff and within walking distance of good restaurants.
- 4/5
Room was clean. Staff very helpful. Good location for tourists.
- 4/5
Would stay here again
- 5/5
Free breakfast
- 5/5
Great hotel in a great and walkable neighborhood!
- 1/5
Flight was cancled due to weather
- 5/5
It was nice
- 3/5
Air conditioning is very noisy. Old hotel and needs some upgrades. Service is okay.
- 4/5
Hotel well maintained for its age. Had ground floor, handicap access which was very spacious. Clean, great A/C, typical breakfast included, good and hot, refilled as needed with no waiting, make your own waffle was wonderful. rating of 4/5 Bed was stiff.
- 5/5
Front desk was really nice and helpful.
- 5/5
Very nice staff! Clean hotel and simple rooms. Great location :)
- 5/5
Very good host, good property. Breakfast lady was very good as well
- 5/5
Basically used the hotel as a place to sleep after spending an entire day on the lake. The staff were accommodating, and very polite. Clean, comfortable room. Didn’t get a chance to dine at the Italian restaurant, but will definitely make a point of doing so on our next visit.
- 4/5
No big complaints
- 3/5
Ok for an older hotel
- 4/5
This is the old style, simple motel. Clean, pleasant, awesome breakfast, nice little town. Our morning walk was quiet and peaceful.
- 4/5
Convenient access and great staff.
- 5/5
Very nice woman checked me in!!
- 5/5
Was given a room on first floor Too tired to care. Other than that... All good
- 5/5
Service A+
- 2/5
Easy walking to pubs and restaurants
- 5/5
The stay was great the bar was better
- 5/5
Very clean inside and out.
- 5/5
Very good place, clean and quiet. Customer service was beyond perfect! Breakfast experience was a major plus and they have a lot nearby!
- 5/5
The employee at our checkin was wonderful! Property upkeep was good. Rooms were clean and the air conditioning worked great in the 110+ temperatures. There were many options at breakfast. Would recommend this motel.
- 5/5
Courteous staff. Easy check in. Room clean & quiet.
- 5/5
Was an overall good experience, i would return.
- 5/5
Facilities were clean the room was comfortable.
- 4/5
- 3/5
The property in the area was very nice.The staff was absolutely amazing Katie.S was amazing.She was very accommodating understanding and she listened. Their head housekeeping.I think she was definitely having a bad day. But at the end of the day, everything worked out.
- 5/5
I loved that they had water bottles at no extra cost... These helped as a reminder to drink water when we went to the Hoover Dam.
- 5/5
Must try restaurants throughout the area
- 3/5
The mattress is extremely hard, like sleeping on concrete. Room doesn’t get cleaned.
- 5/5
Breakfast staff especially friendly and welcoming stocked food and drinks!
- 5/5
Good all round
- 4/5
very nice location
- 5/5
The staff was very helpful. The location is perfect if you have a pet as there is a veterinarian next door and further down is a nice park to walk your pet. The breakfast area was large so plenty of room to move around. Very nice place to stay
- 5/5
Would come back, no doubt.
- 5/5
It was nice that there is a restaurant on the premises but they were so busy we had to go somewhere else.
- 3/5
Can’t believe you wouldn’t have the a/c on in the room when it’s over 100 outside. Took 3 hours to cool off room. Couldn’t sleep.
- 4/5
Air conditioning in unit old, loud and difficult to cool the full unit. Very nice place otherwise.
- 5/5
A clean, comfortable room with a microwave, refrigerator, and coffee maker. Very convenient location with lots of food options within walking distance and very close to downtown Boulder City.
- 4/5
My only complaint, which was a BIG problem, is that my room never cooled down. The cooler only cooled, somewhat, around the bed. The rest of the room was hot, both days. It was 111 degrees outside, so we needed the room to be cooler than 85 degrees!
- 5/5
I would suggest that when a room is reserved that the AC be started. It was pretty hot when we first got in the room. It took a couple of hours to get it cooled down.
- 5/5
Very comfortable. Great breakfast.
- 5/5
- 5/5
This is a great place and is walking distance from the town.
- 3/5
All in all a good place to stay, but a 4pm check in time is excessive. I tend to stay in places that have1-2pm check in time.
- 2/5
It wasn't absolutely terrible though – no bed bugs. I like that they offered makeup remover/towel. I thought it was unique. The TV, microwave, and fridge worked fine as well as the AC (although it was loud like my earlier point). I didn't give it 1 star mainly because the staff was extremely friendly/attentive upon arrival/departure. Much appreciated and made the stay more bearable.
- 2/5
Hotel has popcorn ceilings. Rooms need updating. Soap/shampoo/conditioner dispensers were completely empty in both hotel rooms. 1 small bar of soap for sink and shower. Two adults in our room, family of 4 in the other. Their coffee pot was not working. For $148 a night, expected a decent stay. Hot tub was not working. Looking at reviews looks like it hasn’t been for a while. Complained to the front desk on check out, said she could not give us a discount, cuz we booked through a 3rd party. Will Hotels.com apply a discount for both rooms???
- 5/5
Con: A/C took some manipulating to finally get it to where I was comfy and didn't blow on my face in bed
- 5/5
Very good check-in. Good places to visit nearby.
- 5/5
Very nice room!
- 5/5
Breakfast was delicious And the hostess at breakfast was very attentive and friendly
- 5/5
This property was clean, quiet, and the breakfast was really good!
- 4/5
Slightly in need of updating paint and ceiling.
- 5/5
I liked that it was a walkable distance from several stores and museums as well as the downtown area. It’s also very clean and offered free breakfast. The staff is also very nice and accommodating.
- 4/5
Everything was good! The hot tub was closed but the pool was open. Nice rooms. There was a stain on one of the beds but overall clean. The area is good! Nice restaurants nearby! Recommended!
- 4/5
Accommodated with early check-in. Great stay.
- 5/5
Check in was easy. Room clean. Variety of things to do in casino
- 5/5
Best breakfast. Great hospitality.
- 5/5
Location location location!!!! This property is perfectly situated for day trips to the Grand Canyon West, Zion National Park, Las Vagas strip and The Hoover Dam!
- 4/5
Breakfast was nice. Staff was very friendly.
- 5/5
Good value for money. Well appointed rooms. A/C worked great. Breakfast was good (though would have liked some fruit). New Italian restaurant about to open in front of hotel. Southwest Diner across the street.
- 5/5
Loved it!
- 3/5
- 4/5
Loved everything about our space
- 5/5
Perfect location and clean quiet room!
- 4/5
Quick stay, it was nice and convenient to the Dam
- 5/5
Easy parking.
- 5/5
Excellent customer service and answered all our questions.
- 5/5
Customer service
- 5/5
It was great
- 5/5
- 3/5
Very old -not like the picture. Breakfast was fantastic!
- 5/5
This property was cute and the area and town was friendly, walkable and enjoyable to see.
- 5/5
Everything was great, we had a wonderful time! We plan to return
- 5/5
Close to town safe good breakfast
- 4/5
Simple motel property with clean cosy rooms.
- 4/5
Great place to stay, staff are nice!
- 5/5
Very nice property with a great continental breakfast.
- 3/5
This hotel has doors that open to the outdoors. The walkways on the upper floors are very bumpy and thereby noisy from wheeled luggage. It is a long hotel with I think one elevator. The area is a bit sketchy, but turn left on the road and go up the hill a ways. Really nice town.
- 5/5
Nice property
- 2/5
Good place until the breakfast attendant ruined it with her attitude. If you want a cheap room go here but if you want to be treat like an animal for a cheap room go here
- 4/5
Great place that is conveniently located to Hoover Dam and nice dining options in walking distance. About 5 minutes walk to main street area
- 2/5
Need to improve room
- 3/5
Not worth the dollars we spent. Tye rooms are stacked up and the door is facing outside like a lodge and you can hear people passing by and talking
- 5/5
Visit was great, didn’t have no problem during check-in. Recommend this hotel.
- 5/5
Like the service and the breakfast good the only problem is the curtains not close
- 5/5
N/a
- 5/5
Okay
- 1/5
Encontré palillos de dientes en mi cama la mujer del desayuno fue demasiado odiosa
- 1/5
Cheap? Sure. But so is heartbreak. If you enjoy peeling walls, haunted vibes, and furniture that looks like it lost a fight, this is your spot. Otherwise, run.
- 5/5
It was a great stay and super convenient. I will be back.
- 5/5
Internet on the property was out for several hours.
- 5/5
Good place to stay on our way to Valley of Fire park. Very close to Hoover Dam too. Boulder City is a pleasant
- 4/5
We stayed 5 nights and not much room replenishment