Springhill Suites By Marriott Bolingbrook
About Springhill Suites By Marriott Bolingbrook
Located within 26 miles of Guaranteed Rate Field and 27 miles of United Center, SpringHill Suites by Marriott Chicago Bolingbrook provides rooms in Bolingbrook. This 3-star hotel offers a business center. The hotel features an indoor pool, fitness center and a 24-hour front desk. A buffet, continental or American breakfast is served at the property. Museum of Science and Industry - Chicago is 28 miles from the hotel, while Union Station is 28 miles away. Midway International Airport is 20 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and professionalism. The rooms are generally described as clean and comfortable, although there are frequent complaints about stains on the carpet and outdated decor. Breakfast is a mixed bag, with some guests appreciating the variety and others finding it underwhelming.
- Friendly and professional staff
- Clean and comfortable rooms
- Stained carpets and outdated decor in rooms
- Breakfast quality and variety is hit or miss
- 5/5
Exceptional
- 4/5
Good place, good location. Breakfast was good.
- 5/5
Everything
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
East access plenty free parking. Rooms are big, Beds great. Pool is wonderful. Buffet breakfast is awesome. Staff always friendly. Stay here every time to area.. family is nearby.
- 5/5
East access plenty free parking. Rooms are big, Beds great. Pool is wonderful. Buffet breakfast is awesome. Staff always friendly. Stay here every time to area.. family is nearby.
- 5/5
Everything
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 3/5
Space was adequate. Check in and out was great. The pullout couch bed was terrible and always in the way for the door. Tight spots around beds, and unable to open/close closet. Pool was cold and pool room was chilly. Breakfast was subpar.
- 3/5
Space was adequate. Check in and out was great. The pullout couch bed was terrible and always in the way for the door. Tight spots around beds, and unable to open/close closet. Pool was cold and pool room was chilly. Breakfast was subpar.
- 5/5
.
- 5/5
Great stay
- 5/5
Bed was so comfortable!
- 5/5
Bed was so comfortable!
- 4/5
.
- 5/5
Exceptional
- 5/5
Great selection, taste.
- 5/5
Great selection, taste.
- 4/5
Updated, lobby beautiful and clean updated rm. And the complimentary breakfast The warm fresh waffles for breakfast. You guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about 1 or 2 yrs ago
- 5/5
Exceptional
- 4/5
Nice clean room, very friendly staff. The only complaints I have ( and they would not keep me from staying there) it is VERY dark in the rooms & bathrooms more lighting is needed, and one hook in the bathroom so if more than one person is staying for multiple nights, nowhere to hang your towel
- 4/5
The hotel overall was great.
- 5/5
I didn't have breakfast..the room was excellent
- 4/5
Would stay again no questions asked
- 5/5
Quiet and relaxing
- 5/5
Just the peace and quiet and nice customer service.
- 5/5
The staff was phenomenal. The building is well maintained. Breakfasts were delicious!
- 5/5
Tfgy
- 5/5
it was nice
- 4/5
Nice hotel with spacious, pleasant rooms and friendly staff. My only complaint is that the shower in my room (209) was very disappointing and is the only thing that would stop me staying here again.
- 5/5
Nice
- 1/5
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- 5/5
Property is clean. Friendly staff. Pool area was clean closes at 10 pm. Parking was nice and close to Walmart, restaurants and gas stations.
- 5/5
Check in was seamless. Check out was seamless. Breakfast seemed to be good. Room was clean and lots of space.
- 5/5
Safe and quiet.
- 5/5
The staff was simply amazing. They make me look for reasons to come back and stay there!!! Clean, organized, and they went up and beyond to accommodate not just me but every ding guest.
- 5/5
.
- 5/5
The bed was incredibly comfortable. The room was clean. My only complaint is that there is barely any light at the vanity. A backlit mirror isn’t enough to be able to see what your makeup looks like. Other than that. Perfect experience.
- 5/5
Great staff and building, but everyone smoking in front of the "No Smoking" signs sucks.
- 5/5
The two bed plus couch was perfect for the family
- 5/5
I loved the spacious room and the pool!!
- 5/5
Staff is very friendly and professional.
- 5/5
Very good
- 4/5
Room was nice and clean overall. AC/heater unit kept making creeking noises. There is no microwave and no smart TV but they offer satellite. Breakfast food was good.
- 4/5
NA
- 5/5
Customer service
- 5/5
Clean, safe and perfect for families. The breakfast had GF options for the ceiliac in my family as well!
- 5/5
Excellent customer service!!!
- 5/5
All of the staff was extremely professional and friendly. The establishment overall was excellent. I will be returning.
- 5/5
Loved iy
- 5/5
Great staff. Grest hotel. It was comfortable, clean, staff was friendly and helpful, breakfast was good. It was an great experience. I look forward to visiting again.
- 5/5
Don’t regret my stay here, it was worth every dollar I spent . Thanks to the Marriott team .
- 5/5
While getting breakfast I thought it was unprofessional for the front desk staff to speak negative on guest and say their room number's in a very loud manner. That was no one in the dinning areas business. That is my only dislike. They could have had those conversations in the back or in a lower voice. I was also charged $20 when i had paid in full. The women didn't tell me she just said they needed a card on file.
- 5/5
Very clean and cozy felt real comfortable
- 1/5
They are horrible customer service, they charged me for the even after a canceled the reservation do to the weather, heavy snow, flight canceled, they said they don't care about the weather, that's rip off, stealing, i requested to get credit to for another day, and they refused, very disrespectful manager, laughed at me for asking for credit, unbelievable to this during the holiday season, $156 down the drain, please book at a different hotel, they Not worth it
- 5/5
.
- 5/5
Great location
- 4/5
In town to visit sister and attend hockey game. Great location, service and comfortable
- 4/5
Friendly staff and very clean rooms made for a comfortable stay. However, the breakfast was disappointing with limited options and below-average quality. If you're looking for a clean place with great service, this hotel fits the bill, but I’d recommend finding breakfast elsewhere for a better start to your day.
- 5/5
Only complaint I have is the front desk staff at check-in was a bit rude. Other than that very clean, very fresh, and the appliances were dust free!!
- 5/5
Rooms were really nice, clean and spacious. Staff was really nice and professional
- 5/5
Clean spacious and pretty good for the price
- 4/5
Will stay again
- 4/5
The dining area was very neat. Please add croissant to the breakfast menu. Thank you.
- 4/5
The only problem I had was that there was not enough light in the bathroom over the sink.
- 5/5
Staff and location excellent
- 5/5
It was nice!
- 5/5
What an awesome staff. Kudos especially to Rose and Cassandra. Both were so kind and friendly in handling our accommodations and questions. There was not a single employee that did not acknowledge with a smile and greeting. Great variety for breakfast options. Pool very clean. We will definitely stay here again when visiting family.
- 4/5
I would come back. So far no problems after 2 stays!
- 5/5
We enjoyed our stay here. Room was very clean and set up was nice. Dining across the street, Golden Corral, Wendy’s and Starbucks just to name a few. Will most definitely stay again.
- 5/5
Very nice property
- 5/5
Wonderful stay with clean and updated room. Tons of functionality to the suite. Over 7 USB outlets in the room which is very convenient! Great stay!
- 4/5
Everything was very nice. Front desk staff was very nice and helpful. Only issues I had was housekeeping knocking on our door twice so they can clean it. Of course we were out the room before noon but they knocked two separate times and that was kind of annoying. Also, the bathroom has a piece of hair in the shower and leftover soap in the shower. Shows me that housekeeping is not cleaning how they should.
- 5/5
Friendly staff.
- 3/5
Staff and service is great only had an issue with a room having a cigarette smell throughout the room and bed sheets even though theyre a non smoking facility. Staff however addressed the issue and switched us rooms immediately.
- 5/5
Clean well kept rooms, personable staff, great experience
- 4/5
Right off I55 - easy access to Chicago.
- 5/5
Nice hotel
- 3/5
The only problem I had was that the room reserved was not what I was given. Both of the rooms wrer supposed to have double beds
- 5/5
Staff is outstanding; room was very clean and comfortable. Nice place.
- 5/5
The building and rooms are perfect. Whenever I come in town I choose that hotel. I love it.
- 4/5
The only issue we had was low water pressure in the shower. Everything else was great.
- 5/5
What a wonderful and welcoming staff. Each person was helpful and professional.
- 5/5
Nice
- 5/5
When we checked in the person went out of her way to get our daughter a room close to us. Got her one across from us. Then our sink wasn’t draining & my husband mentioned it & they came right up & fixed it. The breakfast was delicious & good assortment. If we come this way again we will stay here.
- 5/5
Everything was fresh and clean.The breakfast was excellent,the woman taking care of and preparing the food was on top of everything and a great selection of foods and drinks. Service everywhere has been falling apart and subpar for the past couple years so this was an excellent refreshing experience so thank you very much.
- 5/5
I loved the customer service
- 5/5
the customer service was great. the rooms met expectations and were very comfortable. Cassandra was great at checkout!
- 3/5
They lose points due to: paper thin walls between rooms, embarrassingly poor wifi, and no trash cans in the room!
- 5/5
Staff service was excellent and the room was very clean .
- 3/5
Nice staff. Hotel remodeled. Breakfast sparse.
- 1/5
.
- 5/5
Everything was great everything was easy love the hotel
- 2/5
Picture made hotel look like new but was a remodel, went from a motel 6 to a SpringHill suites. Just covered up an old hotel!!
- 5/5
Very nice, spacious and clean rooms! Breakfast is free and have a variety of things to choose from. Rooms are fully stocked with toiletries. We travel up north a few times a year for my kids wrestling and this is always my go to Hotel! Highly recommend! Friends paid twice the amount for their hotel room at the Hilton and breakfast wasn’t even included in their stay they had to pay an extra $12 per person just to eat breakfast at a hotel that is way overpriced. Springhill Suites is definitely a 10/10 and I highly recommend!
- 1/5
Water /shower was cold ! I called to speak with manager and she never got back with me
- 5/5
The property was very clean and quiet. The breakfast was nice and the coffee was great. The staff was professional and courteous.
- 5/5
The property was very clean. Staff was professional and courteous.