Hyatt Place Boca Raton/Downtown
About Hyatt Place Boca Raton/Downtown
Set within 1312 feet of Mizner Park, Hyatt Place Boca Raton in Boca Raton features an outdoor swimming pool, as well as free WiFi. The property is located 2.2 mi from 20th Street Shopping Center, 4.3 mi from Sports Immortals Museum and 6.8 mi from Morikami Museum Japanese Gardens. All guest rooms at the hotel come with a seating area. Each room includes a private bathroom with a hair dryer. At Hyatt Place Boca Raton, the rooms are equipped with air conditioning and a flat-screen TV. The hotel has a business center, as well as a fax machine and photocopier that guests can use. Gumbo Limbo Nature Center is 1.6 mi from the accommodations. Fort Lauderdale-Hollywood International Airport is 20 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel has a great location and friendly staff, but there are issues with cleanliness and maintenance. The fire alarm going off multiple times was a significant inconvenience for some guests.
- Great location
- Friendly staff
- Cleanliness issues
- Maintenance problems
- 5/5
Gucci
- 5/5
Friendly staff
- 4/5
Place is a little worn out, needs to be updated. Seems musty, the carpets. Breakfast is what you can expect. The place Is well located.
- 3/5
Room just had a smell to it other than that the staff was great.
- 4.5/5
Superb
- 5/5
Loved it
- 5/5
Overall great experience. I wish parking was free.
- 1/5
Do NOT recommend.
- 1/5
Upon arrival after a three-hour drive with my wife and young daughter, valet personnel aggressively directed vehicle movement and appeared more focused on traffic flow than guest safety. While my family and I were unloading luggage and assisting our child from the vehicle, valet attendants continued moving vehicles in close proximity to pedestrians without ensuring that all passengers were safely clear of the area. This created a situation where my young daughter could have been struck by a moving vehicle. This is not an isolated concern. I have stayed at this property multiple times and have consistently experienced rude, aggressive, and unprofessional behavior from the valet personnel. However, this incident elevated my concerns from customer service issues to guest safety concerns. Because the valet operation functions directly at the hotel's entrance, it significantly impacts guest safety and the overall customer experience. I believe the business should review its valet safety procedures, employee training, supervision practices, and pedestrian protection measures. I am requesting that the business investigate this matter, review any available surveillance footage from the valet area, evaluate the safety practices of the valet operation, and provide a written response regard
- 5/5
Maura and the Frontdesk team were pretty nice and friendly. Definitely coming back
- 5/5
Clean, spacious, and comfortable room. We mostly used the hotel for sleeping, but overall it was a very nice hotel and a great place to stay.
- 4.5/5
Superb
- 5/5
Very good for the price, spacious room Nothing
- 5/5
Quality rooms and bedding. Good OnSite Parking garage. Excellent breakfast Very walkable to Mizner Amphitheatre Nothing
- 5/5
Clean, great location, and the staff was amazing. Great breakfast, too!
- 5/5
Exceptional
- 5/5
Breakfast and the pool.
- 5/5
Breakfast and the pool.
- 4/5
Closely located to all the restaurants and everything
- 3/5
Bathroom and beds were clean and the employees very pleasant. Parking was easy access. The restaurant Louie Bossi in the first floor was excellent. Location was excellent. The furniture in pool area and breakfast dining areas dirty. The key fob cap kept falling and the door kept staying stuck in room 706.
- 3/5
Bathroom and beds were clean and the employees very pleasant. Parking was easy access. The restaurant Louie Bossi in the first floor was excellent. Location was excellent. The furniture in pool area and breakfast dining areas dirty. The key fob cap kept falling and the door kept staying stuck in room 706.
- 3/5
Time for a Reno rooms looked old outdated and furniture was broken. Wouldn’t stay again.
- 5/5
Great location nice staff. The hallways could a little dredging up. But internal room was nice.
- 4/5
Great stay for a short time stay!
- 4/5
Great stay for a short time stay!
- 4.5/5
It’s comfortable, well located and clean The breakfast could be better.
- 4.5/5
It’s comfortable, well located and clean The breakfast could be better.
- 5/5
Good location, spacious rooms, and helpful staff. Parking garage in the same building and a good italian restaurant on the ground floor.
- 5/5
The breakfast was delicious and the room was spacious and clean
- 4.5/5
WiFi was extremely spotty
- 4.5/5
Location was really good, close to many things WiFi was extremely spotty
- 5/5
Great location and large clean room. All the staff was very friendly. $25 per night to park
- 4/5
Breakfast was OK. Need more variety.
- 4/5
It was a good place to stay, and everything was within walking distance. The place was clean and well-maintained, though it's not a 5-star hotel, and I don't think it claims to be.
- 5/5
V good breakfast. Great location
- 4/5
The room smelled musty the carpets were old they should be removed the hotel rooms need updating. Breakfast was nice same with the pool. Staff friendly.
- 3/5
Pleasant
- 2/5
The main issue was that my room was very cold due to a malfunctioning AC. I reported the problem, the concierge sent a technician who established the problem, but the issue was not fixed and I was not given another room despite assurances from the staff. My room was at 61-62 degrees Farnheit. I will never stay in this hotel again!!!!!
- 5/5
Location Views Staff Parking Breakfast It’s very windy at the pool since it’s high in the air. Maybe they can make it wind proof Gym was a joke - with a ice cream machine next to it :) One of the Elevators were super squeaky - first time I was afraid to get in a elevator
- 5/5
Location Views Staff Parking Breakfast It’s very windy at the pool since it’s high in the air. Maybe they can make it wind proof Gym was a joke - with a ice cream machine next to it :) One of the Elevators were super squeaky - first time I was afraid to get in a elevator
- 5/5
Great area and excellent customer service. Excellent restaurants near by and 5 minutes from the beach.
- 5/5
I booked this hotel because I needed a place to stay while attending a friend’s wedding nearby. From the second I walked in to check in, I was greeted by very friendly staff. The location was perfect within walking distance of my friend’s venue in a beautiful part of Boca Raton. The complimentary breakfast exceeded my expectations, with plenty of options and attentive staff offering to clear finished plates. Overall, this was one of the best hotel experiences I’ve ever had.
- 5/5
I booked this hotel because I needed a place to stay while attending a friend’s wedding nearby. From the second I walked in to check in, I was greeted by very friendly staff. The location was perfect within walking distance of my friend’s venue in a beautiful part of Boca Raton. The complimentary breakfast exceeded my expectations, with plenty of options and attentive staff offering to clear finished plates. Overall, this was one of the best hotel experiences I’ve ever had.
- 3.5/5
Good
- 5/5
Great location! Clean, good breakfast, good service, friendly stuff.
- 5/5
Great location! Clean, good breakfast, good service, friendly stuff.
- 4/5
Location is great, staffs are ok. The wifi is unusable. There is barely any signal.
- 4/5
Clean and friendly staff
- 5/5
Very clean! The rooms are amazing and breakfast N/A
- 5/5
Very clean! The rooms are amazing and breakfast ? soooo yummy! N/A
- 5/5
Exceptional
- 5/5
my team loved the hotel and said it was clean and lovely staff
- 5/5
my team loved the hotel and said it was clean and lovely staff
- 4/5
sheets could be better maintained
- 5/5
overall great experience.
- 4/5
The traffic noise was very loud Every hour you were woken up by cars racing through the street That was surprising because we were on the 10th floor I didn’t think anything was open at 2:00 and 3:00am
- 4/5
Location is great The traffic noise was very loud Every hour you were woken up by cars racing through the street That was surprising because we were on the 10th floor I didn’t think anything was open at 2:00 and 3:00am
- 4/5
Staff are rude they should be better nice to costumer
- 5/5
Great room. We booked one on a high floor. Fabulous views. Comfortable beds, great shower. Easy walk around downtown. Pleasant bar area. Excellent restaurant right next door. Parking fee :(
- 5/5
Great room. We booked one on a high floor. Fabulous views. Comfortable beds, great shower. Easy walk around downtown. Pleasant bar area. Excellent restaurant right next door. Parking fee :(
- 5/5
Overall experience is pleasant and outstanding
- 3.5/5
Good
- 5/5
N/a
- 5/5
Exceptional
- 0.5/5
The staff especially breakfast and front lobby. The rooms were in poor condition and my stay should be discounted. I have stayed here for years and the room was unacceptable
- 5/5
Clean rooms
- 4/5
Short stay but everything was good
- 4/5
Spent three nights at this property. It is a nice place and convenient to everything in Boca. Appreciated the complimentary breakfast. Gym was also nice. Some areas could use a little updating but overall great stay!
- 5/5
Nearby shopping ,great resturants ,good location attentive staff.
- 4/5
Beds are hard. Stained couch.
- 5/5
Free parking
- 2/5
Staff were friendly and helpful and breakfast selection was good Room noise was not acceptable. We could hear every car, motorcycle that passed into the early morning hours. Was not able to sleep because of the noise.
- 4/5
My biggest issue was the housekeeping, which I believe was based on too few staff members. The rooms were not vacuumed and I received a different number of towels each day. Front desk staff was excellent.
- 4/5
My biggest issue was the housekeeping, which I believe was based on too few staff members. The rooms were not vacuumed and I received a different number of towels each day. Front desk staff was excellent.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
Enjoyed our stay. The best location for dining and shopping.
- 5/5
Enjoyed our stay. The best location for dining and shopping.
- 4/5
Very friendly staff. Clean room.
- 4/5
Very friendly staff. Clean room.
- 0.5/5
Nothing Worst ever. Checked out early Dirty. Unfriendly. Broken shades. Checked out early
- 4.5/5
Location
- 4/5
Location bathroom sink was clog
- 4.5/5
area was very convenient bathroom sink was clock
- 4.5/5
Very nice facility. Great location. The staff was not very welcoming. Afternoon maid service was inconvenient
- 1.5/5
The good - breakfast, pool, and location. Staff was very rude. We reserved a king sized bed room, but the bed was more like a queen. When we called the front desk, we were told it was a “auxiliary king” which is smaller. No where did it say this on website. Also the bathroom fan and mirror light did not work, but the guy we spoke with said we would have to “deal with it”.
- 5/5
It was exactly what I was hoping for N/a
- 3/5
Doors to room don’t block enough sound out from hallway with large gap on bottom. Also they should have a soft closing mechanism because other guests were letting their doors slam behind them at very late hours after 2am.
- 3/5
Doors to room don’t block enough sound out from hallway with large gap on bottom. Also they should have a soft closing mechanism because other guests were letting their doors slam behind them at very late hours after 2am.
- 3/5
Lobby area nice and clean. Room needed updating and bathroom cleanliness was poor as there was hair all over. Bed was below average and bedding was older.
- 3.5/5
The room was spacious and the area was good. The restaurant attached to the hotel was great and the staff there were amazing. Few things: 1. Glass moving door for the shower was stuck and even after reporting it was no fixed 2. All the lights of the room just turn off from time to time when you are inside the room (there is no key card in the entrance) 3. Breakfast is really one of the worst I experienced and I go to many hotels world wide
- 3/5
AC was not working
- 3/5
AC was not working
- 5/5
Nice hotel , large room and nice location .
- 5/5
Nice hotel , large room and nice location .
- 3/5
The pluses: room came with buffet breakfast in the morning. Also, for whatever reason, maybe it was my car, but they allowed me to park it right up front. That essentially was the valet people, and they were rewarded for that. You should know there’s a $25 a night parking fee. However, on the downside, I did not get the VIP treatment. I should have being an Expedia VIP member. There’s nobody to get your luggage up to your room like most fine hotels .. this really was a no-frills hotel and for $500+ a night I expected more. Stayed 2 night , housekeeping forgot to clean my room ….not a great experience ….maybe I am spoiled ..
- 3/5
The pluses: room came with buffet breakfast in the morning. Also, for whatever reason, maybe it was my car, but they allowed me to park it right up front. That essentially was the valet people, and they were rewarded for that. You should know there’s a $25 a night parking fee. However, on the downside, I did not get the VIP treatment. I should have being an Expedia VIP member. There’s nobody to get your luggage up to your room like most fine hotels .. this really was a no-frills hotel and for $500+ a night I expected more. Stayed 2 night , housekeeping forgot to clean my room ….not a great experience ….maybe I am spoiled ..
- 5/5
Hotel a little outdated needs a refresh but the service was excellent!
- 5/5
Hotel a little outdated needs a refresh but the service was excellent!
- 5/5
NA
- 5/5
NA
- 5/5
Everything was according with Hyatt regular services, Great
- 5/5
Everything was according with Hyatt regular services, Great
- 5/5
Great olace to stay in a great area.
- 5/5
Great olace to stay in a great area.
- 5/5
The room was very well layed out and comfortable. TVs did not have Netflix or other streaming options. Internet was free but slow. Manager was excellent as he helped us load our car. Overall a very pleasant experience. We will book it again.
- 5/5
The room was very well layed out and comfortable. TVs did not have Netflix or other streaming options. Internet was free but slow. Manager was excellent as he helped us load our car. Overall a very pleasant experience. We will book it again.
- 5/5
Yes
- 5/5
Yes
- 5/5
..
- 5/5
..
- 5/5
Very good clean and easy check in
- 5/5
Very good clean and easy check in
- 3/5
Staff was nice. TV and Remote ne
- 3/5
Staff was nice. TV and Remote ne
- 3/5
The front desk was not very helpful, The person was not able to get me a taxi. When I said I don't believe this is Hyatt and you were getting get me a taxi. Her excuse was even worse. " No one is using taxi anymore, everybody is using Uber", but I DON"T. I ended up turning on the international call service on my phone to get a taxi, and that costed me 25 $ and I was late for my meeting.
- 3/5
The front desk was not very helpful, The person was not able to get me a taxi. When I said I don't believe this is Hyatt and you were getting get me a taxi. Her excuse was even worse. " No one is using taxi anymore, everybody is using Uber", but I DON"T. I ended up turning on the international call service on my phone to get a taxi, and that costed me 25 $ and I was late for my meeting.
- 5/5
Clean, friendly, and conveniently located. Easy win!
- 5/5
Clean, friendly, and conveniently located. Easy win!
- 3/5
The description of the room. It said assessible but that only included the bath tub. The toilet eas like a paint can, however when we spoke up, we were moved to a lovely suite! The pillows were awful
- 3/5
The description of the room. It said assessible but that only included the bath tub. The toilet eas like a paint can, however when we spoke up, we were moved to a lovely suite! The pillows were awful
- 5/5
Clean and great location
- 5/5
Clean and great location
- 5/5
Beautiful hotel beautiful location
- 5/5
Beautiful hotel beautiful location
- 5/5
I just love all the Hyatt hotels!
- 5/5
I just love all the Hyatt hotels!
- 5/5
Room was clean
- 5/5
Room was clean
- 5/5
Very comfortable, clean nice pool, friendly staff
- 5/5
Very comfortable, clean nice pool, friendly staff
- 5/5
The hotel was a beautiful place to stay. Enjoyed the food at the bar, as well as the breakfast buffet.
- 5/5
The hotel was a beautiful place to stay. Enjoyed the food at the bar, as well as the breakfast buffet.
- 5/5
Overall experience was great!
- 5/5
Overall experience was great!
- 3/5
Bathroom shower and floor needed to have the grout cleaned. Wifi didn't work when we first checked in. The facility doesn't seem to be well maintained. Broken tile on flooring etc.
- 3/5
Bathroom shower and floor needed to have the grout cleaned. Wifi didn't work when we first checked in. The facility doesn't seem to be well maintained. Broken tile on flooring etc.
- 5/5
Closed
- 5/5
Closed
- 1/5
Let me begin by saying the majority of the staff was courteous & even somewhat helpful at times. That was not the case when I arrived exhausted from driving 3 hours straight,
- 1/5
Let me begin by saying the majority of the staff was courteous & even somewhat helpful at times. That was not the case when I arrived exhausted from driving 3 hours straight,
- 5/5
Very comfortable and convenient location for dining, shopping & sightseeing.
- 5/5
Very comfortable and convenient location for dining, shopping & sightseeing.
- 5/5
Great location/ nice breakfast
- 5/5
Great location/ nice breakfast
- 5/5
Great place downtown Boca. Plenty of restaurants around, great place to walk around, do some shopping, etc. Enjoyed our stay!
- 5/5
Great place downtown Boca. Plenty of restaurants around, great place to walk around, do some shopping, etc. Enjoyed our stay!
- 5/5
The room was so clean my jamaican mother had zero complaints. Iykyk. Great breakfast and all staff were pleasant. I dont like paying $25 a night for parking but at least the lots are four floors up.
- 5/5
The room was so clean my jamaican mother had zero complaints. Iykyk. Great breakfast and all staff were pleasant. I dont like paying $25 a night for parking but at least the lots are four floors up.
- 5/5
Stayed here while dropping my daughter off at FAU. Very convenient.
- 5/5
Stayed here while dropping my daughter off at FAU. Very convenient.
- 5/5
The stay at Hyatt was so fantastic! Perfect location and beautiful hotel. Free breakfast was one of the best we’ve ever had! Thank you!
- 5/5
The stay at Hyatt was so fantastic! Perfect location and beautiful hotel. Free breakfast was one of the best we’ve ever had! Thank you!
- 5/5
Great staff,clean room
- 5/5
Great staff,clean room
- 5/5
This is my 3rd time staying at Hyatt Place Boca and I will come back
- 5/5
This is my 3rd time staying at Hyatt Place Boca and I will come back
- 5/5
Great location. Nice hotel.
- 5/5
Great location. Nice hotel.
- 5/5
Staff are very friendly, kind, and willing to help. Especially the gentlemen on the evening shift. Clean room!
- 5/5
Staff are very friendly, kind, and willing to help. Especially the gentlemen on the evening shift. Clean room!
- 5/5
Staff was very friendly and responsive to our requirements
- 5/5
Staff was very friendly and responsive to our requirements
- 3/5
- 3/5
- 3/5
Decent hotel but needs more cleaning. Carpets in outside the rooms are old and smelly, and the rooms cleanliness was very defficient.
- 3/5
Decent hotel but needs more cleaning. Carpets in outside the rooms are old and smelly, and the rooms cleanliness was very defficient.
- 3/5
Had to pay for parking and pool was closed.
- 3/5
Had to pay for parking and pool was closed.
- 1/5
Needs some major updates. My room tub would not drain and the halls are dirty. You can hear everything at night. Staff is nice .
- 1/5
Needs some major updates. My room tub would not drain and the halls are dirty. You can hear everything at night. Staff is nice .
- 5/5
Parking is a rip off and they charge you 25.00 even if you’re staying in the hotel
- 5/5
Parking is a rip off and they charge you 25.00 even if you’re staying in the hotel
- 5/5
Great staff, very nice hotel, and excellent pool!
- 5/5
Great staff, very nice hotel, and excellent pool!
- 4/5
Rooms were nice and big. Did not really like the parking garage but it was close to the hotel. I would stay here again. It was one of the more noisy hotels in Boca.
- 4/5
Rooms were nice and big. Did not really like the parking garage but it was close to the hotel. I would stay here again. It was one of the more noisy hotels in Boca.
- 4/5
The cleanness of my room was okay. The shower drain was backed up. The bar was awesome, the bar attendant and front desk folks were polite and friendly.
- 4/5
The cleanness of my room was okay. The shower drain was backed up. The bar was awesome, the bar attendant and front desk folks were polite and friendly.
- 4/5
Very good for the price
- 4/5
Very good for the price
- 5/5
Great location, large, clean rooms, and a very friendly professional staff. The breakfast was good also.
- 5/5
Great location, large, clean rooms, and a very friendly professional staff. The breakfast was good also.
- 4/5
Great location, Solid breakfast, Well appointed rooms
- 4/5
Great location, Solid breakfast, Well appointed rooms
- 5/5
We loved staying at this property. The staff at this property was very helpful and accommodating and very friendly. we enjoyed the complementary breakfast and the swimming pool. We would stay here again.
- 5/5
We loved staying at this property. The staff at this property was very helpful and accommodating and very friendly. we enjoyed the complementary breakfast and the swimming pool. We would stay here again.
- 5/5
Our favorite hotel to stay at in Boca.
- 5/5
Our favorite hotel to stay at in Boca.
- 5/5
The pool was really nice.
- 5/5
The pool was really nice.
- 3/5
There were 5 of us. The first night they only had a king with a pullout couch. One of us had to sleep on the floor. We booked 2 queens with a pull out. They put us in the correct room for the second night. Not sure how that happens.
- 3/5
There were 5 of us. The first night they only had a king with a pullout couch. One of us had to sleep on the floor. We booked 2 queens with a pull out. They put us in the correct room for the second night. Not sure how that happens.
- 4/5
Convenient, noisy room near elevator, couldn't print my boarding pass. No replenishment of water in the room, daily.
- 4/5
Convenient, noisy room near elevator, couldn't print my boarding pass. No replenishment of water in the room, daily.
- 4/5
The front desk staff were friendly and helpful. It’s a nice property but housekeeping definitely needs to be supervised and retrained. The first room we were given had a toilet that was leaking at the base and the grout around it was filthy. The tiles in the shower were absolutely disgusting. We were switched to a different room and when we opened the door the room that had been marked as clean hadn’t been cleaned. Sheets were on the floor and it was a mess. We were given a third room which could’ve used a more thorough cleaning but was better than the first two rooms so we just kept it. Our first day there we decided to go down to the bar to get some wings and Parmesan Truffle fries. DO NOT BE FOOLED BY THE PICTURES IN THE ELEVATORS. They looked nothing like the disastrous food we received. The wings were undercooked and the fries were not Parmesan truffle fries. They literally cooked the fries and threw clumps of shredded cheese on them. It was horrible we ended up getting food elsewhere. Aside from this I will say that their breakfast is great. They have a variety of items each morning. The pool was nice, I do think that it would be better if they added more umbrella’s.
- 4/5
The front desk staff were friendly and helpful. It’s a nice property but housekeeping definitely needs to be supervised and retrained. The first room we were given had a toilet that was leaking at the base and the grout around it was filthy. The tiles in the shower were absolutely disgusting. We were switched to a different room and when we opened the door the room that had been marked as clean hadn’t been cleaned. Sheets were on the floor and it was a mess. We were given a third room which could’ve used a more thorough cleaning but was better than the first two rooms so we just kept it. Our first day there we decided to go down to the bar to get some wings and Parmesan Truffle fries. DO NOT BE FOOLED BY THE PICTURES IN THE ELEVATORS. They looked nothing like the disastrous food we received. The wings were undercooked and the fries were not Parmesan truffle fries. They literally cooked the fries and threw clumps of shredded cheese on them. It was horrible we ended up getting food elsewhere. Aside from this I will say that their breakfast is great. They have a variety of items each morning. The pool was nice, I do think that it would be better if they added more umbrella’s.
- 5/5
Great location, cleanliness, design, confortable.
- 5/5
Great location, cleanliness, design, confortable.
- 5/5
This might be the BEST Hyatt Place ever. The breakfast area was large, well staffed, the lobby was large with lots if that Florida sunshine, nice bar area. Pool on the 11th floor rooftop, whats not to.like.
- 5/5
This might be the BEST Hyatt Place ever. The breakfast area was large, well staffed, the lobby was large with lots if that Florida sunshine, nice bar area. Pool on the 11th floor rooftop, whats not to.like.
- 5/5
Nice
- 5/5
Nice
- 5/5
The hotel has its own parking garage which is really convenient. There is a $25 per night parking fee for guests which needs to be included in the price or put up front so it’s not a surprise.
- 5/5
The hotel has its own parking garage which is really convenient. There is a $25 per night parking fee for guests which needs to be included in the price or put up front so it’s not a surprise.
- 5/5
Great hotel, well definitely stay again the next time we’re in Boca Raton!
- 5/5
Great hotel, well definitely stay again the next time we’re in Boca Raton!
- 3/5
Beds were incredibly uncomfortable and hard. Woke up with back pain each day. No shower gel or conditioner in the shower. Sofa not comfortable either. Disappointing overall but worked for the 2 nights we were there.
- 3/5
Beds were incredibly uncomfortable and hard. Woke up with back pain each day. No shower gel or conditioner in the shower. Sofa not comfortable either. Disappointing overall but worked for the 2 nights we were there.
- 4/5
If you with little kids don’t go there this is not hotel to go with kids ,charging Parking 25$ per night , and somehow they charged me 60$ for two nights ,next building over ,you got free parking found out to late ,never again
- 4/5
If you with little kids don’t go there this is not hotel to go with kids ,charging Parking 25$ per night , and somehow they charged me 60$ for two nights ,next building over ,you got free parking found out to late ,never again
- 5/5
Hospitality and clean
- 5/5
Hospitality and clean
- 5/5
This was our 2nd time visiting and it wont be our last.
- 5/5
This was our 2nd time visiting and it wont be our last.
- 5/5
Clean and close to tennis facility nearby
- 5/5
Clean and close to tennis facility nearby
- 4/5
Everything is great as I described but breakfast is bery limited reminds me covid time. Lack of variety of food.
- 4/5
Everything is great as I described but breakfast is bery limited reminds me covid time. Lack of variety of food.
- 4/5
.
- 4/5
.
- 4/5
Rooms were very clean and staff was friendly. Highly recommend!
- 4/5
Rooms were very clean and staff was friendly. Highly recommend!
- 5/5
Love the atmosphere
- 5/5
Love the atmosphere
- 5/5
Jo volt ! Koszi!
- 5/5
Jo volt ! Koszi!
- 5/5
The staff was amazing, we arrived at 1:30 am on Thursday the 24th. The gentleman working at the check-in desk was so nice and very helpful. Our room had issues with the air conditioning, the bathroom mirror light didn’t work, the fan in the bathroom didn’t work and the toilet paper holder was hanging off the wall but the room and bed was nice. Thank you for a wonderful breakfast and a wonderful staff! Becky Workman
- 5/5
The staff was amazing, we arrived at 1:30 am on Thursday the 24th. The gentleman working at the check-in desk was so nice and very helpful. Our room had issues with the air conditioning, the bathroom mirror light didn’t work, the fan in the bathroom didn’t work and the toilet paper holder was hanging off the wall but the room and bed was nice. Thank you for a wonderful breakfast and a wonderful staff! Becky Workman
- 1/5
Worst hotel ever
- 1/5
Worst hotel ever
- 1/5
Unfortunately, this excuse was repeated each day for the duration of my stay, and the issue was never resolved. I had to do my makeup in poor lighting the entire time, which was both frustrating and inconvenient. On the second day, I was provided with a vanity mirror, but it also didn’t light up, although it did magnify, which helped only slightly. When I brought the matter to the hotel manager's attention, I was told that because I had booked through Orbitz, there was nothing they could do for me directly, and that I would need to file a complaint through your site. I found this response disappointing, as I expected the hotel to address maintenance issues regardless of how the reservation was made. Given this experience, I’m not sure I will book future trips through Orbitz, knowing that issues like this may not be properly addressed or resolved. This ongoing issue significantly impacted my stay and reflected a lack of follow-through on what should have been a simple fix.
- 1/5
Unfortunately, this excuse was repeated each day for the duration of my stay, and the issue was never resolved. I had to do my makeup in poor lighting the entire time, which was both frustrating and inconvenient. On the second day, I was provided with a vanity mirror, but it also didn’t light up, although it did magnify, which helped only slightly. When I brought the matter to the hotel manager's attention, I was told that because I had booked through Orbitz, there was nothing they could do for me directly, and that I would need to file a complaint through your site. I found this response disappointing, as I expected the hotel to address maintenance issues regardless of how the reservation was made. Given this experience, I’m not sure I will book future trips through Orbitz, knowing that issues like this may not be properly addressed or resolved. This ongoing issue significantly impacted my stay and reflected a lack of follow-through on what should have been a simple fix.
- 5/5
Loved everything.
- 5/5
Loved everything.
- 5/5
all good
- 5/5
all good
- 4/5
Very nice place walking distance to so much! Pool was nice everything was good until 2nd night there and we had 2 fire alarms go off and I am disabled and on the 15th floor…the next morning we talked with management and it was handled very well and am happy with the outcome of our chat with them
- 4/5
Very nice place walking distance to so much! Pool was nice everything was good until 2nd night there and we had 2 fire alarms go off and I am disabled and on the 15th floor…the next morning we talked with management and it was handled very well and am happy with the outcome of our chat with them
- 4/5
Empleados muy atentos
- 4/5
I had been to this property before. Friendly front desk. Nice spacious room. Bed could have been a little more comfortable and I felt the A/C in the room was not consistent, but other than that I enjoyed the stay. Parking is reasonable ($25/day) which I feel is good for the area.
- 5/5
Clean, friendly staff , breakfast is very good. I only stay here when i visit
- 4/5
The hotel overall was decent & clean for the most part. The hotel has so much potential. Here’s what I mean: the room was spacious & clean but the bed was hard. The cleaning staff forgot to empty a whole full trash can in the room. The pool area was nice but there were towels all over the place like no one had been up there all day to clean. The gym was decent & they had a Peloton bike. The problems were there were no towels or disinfectant wipes for 3 of the 4 days I visited. The screw on the Peloton bike seat was broken so the seat slid back while riding. The breakfast wasn’t bad. I enjoyed the boiled eggs & yogurt. The hotel ‘restaurant’ menu is very limited & the food took 45 minutes to arrive (only a sandwich & a salad nothing complicated) & was mediocre at best. The server/bartender was courteous & provided good service despite the kitchen’s delays. The hotel has so much potential if it fixes these items.
- 5/5
Clean and nice
- 3/5
- 4/5
Everything was good, but they didn’t took care of a couple of minor requests (replacing a light bulb and allowing the interconnecting door between the two room I booked).
- 4/5
The property is a typical Hyatt, generally as expected. The staff was super friendly. Parking ($25/night) was a little challenging because of a tight, narrow ramp. Breakfast was very good, with lots of choices. We were traveling for business, and we did not use the gym or pool. The lobby has a nice, comfy bar area on one side, and a shop on the other side (next to the reception desk) where you can buy snacks, drinks, etc. Lots of restaurants in close proximity. Generally quiet, comfortable and clean.
- 5/5
Nice room, convenient location, great staff
- 4/5
Would stay there again
- 5/5
I've stayed in this hotel several times. I like it a lot. It's quiet most of the time and I love the surroundings
- 5/5
Great!
- 5/5
Our room was impressively spacious, spotless, and well-appointed with everything we needed. The bed was extremely comfortable, making it easy to relax and get a great night’s sleep. Overall, we couldn’t have asked for a better experience. We highly recommend the Hyatt and look forward to staying again in the future!
- 5/5
great location! walkable to everything!!
- 5/5
Very friendly, efficient and informative check in!!! Room was nicely equipped with refrigerator, coffee maker, and 2 bottles of water. Great location with so many choices of restaurants. Walking distance to mizner Park and amphitheater. Breakfast included and so many selections!! All the staff we encountered were very, very nice!!! Would definitely stay here again
- 5/5
Everything about our stay was as expected. Great centralized place to visit.
- 5/5
It is absolutely beautiful there! The staff is friendly and helpful! Rooms are clean as well as the whole property! The pool view is amazing as well! We were on the 15th floor and it was a beautiful view! We felt right at home there!
- 5/5
Great hotel, in the middle of everything, you. An walk everywhere you need to go should you choose. Highly recommend.
- 5/5
Excellent service, location and very good price r
- 3/5
Functional
- 5/5
Great place
- 5/5
Nice place
- 5/5
terrific trip
- 3/5
No safe in room
- 5/5
Great location and very friendly service A+
- 5/5
Well designed rooms, excellent breakfast, super friendly staff, great location.
- 4/5
Area was very clean. Didn’t like being charged for parking for 7 days. Not enough lounge chairs by the pool.
- 5/5
Friendly
- 4/5
Main issues that need to be fixed: The internet was poor and we did not have any access for the four days we started.
- 3/5
We really enjoyed staying here. The reason for the three stars is that we stayed in a suite with a lovely kitchen, but there was not one item in the kitchen, not a napkin not a paper towel no glasses just paper cups for coffee. Made no sense to me to provide a kitchen area with a zero. No wine opener no sponge literally nothing. Also the breakfast was very lacking. Things were empty before the time ended and they were not refilling.
- 5/5
Good location
- 4/5
Great location. The $25 dollar parking should be waved considering you’re staying at the hotel.
- 5/5
The hotel is beautiful and the location absolutely perfect.
- 4/5
I feel it is a little expensive for the hotel facilities and breakfast could be improved. Sometimes the food was cold has it had been stood out for a while. Word prefer fried eggs rather than scrambled
- 3/5
Very convenient location, literally in the middle of downtown. Walk to restaurants and shops.
- 5/5
It was amazing! The front desk made me feel so comfortable and welcomed! Best stay ever!!!
- 5/5
They should have notified us.
- 1/5
There was fire at the property and everyone has to be evacuated but that wasn't the issue. The issue was not being able to stay there the night and then when i got back the next day before check out, my room was already cleaned and I lost half of my stuff ....
- 4/5
Great spot. Pool is amazing.
- 5/5
Great location! Can walk everywhere! everyone was so nice!
- 5/5
Great stay! Totally recommended
- 5/5
We will be back the next time we are in your area.
- 5/5
Great place stayed twice both times excellent
- 5/5
Best stay in a while. Nice hotel, great staff, great breakfast, clean and very nice rooftop pool. Would highly recommend this hotel to anyone,
- 5/5
Feels right
- 5/5
Walk to food and shopping. Clean and vibrant area
- 4/5
The best thing about this hotel is the proximity to downtown Boca Raton. It is smack in the middle of a wonderful neighborhood where you can walk to restaurants, shops, the beach, the train & everything. The he hotel itself is beyond basic, it's certainly clean & the staff is very friendly and they include a continental breakfast with a lot of options, but the rooms are so sparse and nondescript, it's almost shocking. Zero frills! Also, the pool is on the seventh floor and is nice enough but very small.