The Beverly Hilton

The staff is wonderful!

The hotel had major construction difficult to access. Major events also contributing to congestion at front. Room not ready to check in early when I expressed disappointment was told I could go to another hotel

Very good

The restroom, is dirty and wet, I mentioned this at the front desk

The restroom, is dirty and wet, I mentioned this at the front desk

Absolutely LOVE our stay💗

Massive construction next door.

Excellent event execution

Great place to stay in Beverly Hills. Excellent staff!

To much construction

The entire exterior of the hotel is under excavation and construction. The first night of our two night stay bulldozers worked until 4 AM. The hotel moved us to a quiet room for the second night & removed direct hotel charges (parking and food) but we had paid for our stay through Expedia & I needed to get a refund for the night from them. I fully expect that to happen, but Expedia customer service has not given me 5 star support because they have yet to hear back from the hotel. I called the hotel and management has the problem documented in their records. I contracted with Expedia and this was not a small problem. They need to refund me the first night's charge.

No nothing

What was going on with the milking event made my stay there miserable from accessing the valet to getting to your room was an absolute nightmare. Nobody at the desk was helpful and explaining any of that to you and then to charge me these outrageous fees for valet when I had to literally take a mile hike up and down through elevators to get to valet is unfair unkind, and I would never stay at the property again

Great!

I love this hotel

I love this hotel

Great location

Location and staff friendliness Not the same as before. Most of the places were closed

Location and staff friendliness Not the same as before. Most of the places were closed

Very nice

Staff was great, room was awesome. Just had construction going on that affected getting on to the property. You had to do valet whether you wanted it or not ….

All good

Great to be back at this classic property!

The room was beautiful and very comfortable. The staff were wonderful. I did not know ahead of time the building was under construction and there was no pool area as was shown in the photos so that was a pretty big disappointment

I booked this hotel as a splurge for the LA Marathon. It was absolutely beautiful. The location was perfect and central to so many attractions. As a SoCal native it makes for a perfect staycation or treat! Highly recommend

This was a very disappointing experience overall. The level of service did not meet even basic expectations for a hotel of this category and price range. The staff was consistently unresponsive and lacked professionalism, particularly in the restaurant, where service was slow, inattentive, and disorganized. What was most concerning is that the management team appeared disengaged and ineffective in resolving issues. Requests were either ignored or handled without any real follow-through, which created a sense that guest concerns were not taken seriously. Given the premium pricing, the quality of service and overall experience were far below what should be expected. There is a clear mismatch between price and value. Unfortunately, this turned into one of the worst hotel stays I have experienced.

Terrible noise all night, security horrible Terrible

Terrible noise all night, security horrible Terrible

Exceptional

Room was nice, unfortunately the view of construction was a bit off putting. The noise from street being closed off in the middle of the night combined with very loud neighbours smoking marijuana on the deck next to us was not great. Looking forward to staying again when construction done and not the week before Golden Globes.

All good

Exceptional

Location close to my hospital I could t sleep at all as they had construction all night long. Also I got harassed by security, I took it up to management who offered me a free meal instead of comping my stay.

Breakfast was top class N/a

Location close to my hospital I could t sleep at all as they had construction all night long. Also I got harassed by security, I took it up to management who offered me a free meal instead of comping my stay.

We were very disappointed to discover the massive construction site abutting the hotel. It looked like a mess. Construction seemed to be going on much of the night. We decided to stay at this hotel because we were impressed by it during a visit years ago. This visit to LA was a special celebratory visit for us and we expected a top-flight experience. This was a disappointment. The staff did say they upgraded our room (appealing), though it still overlooked the construction. Also a complimentary breakfast.

Under construction

Exceptional

Great location for our purposes.All staff were excellent and very helpful. The windows completely shielded us from traffic noise , allowing for a quiet nights sleep. Bed was extremely comfortable. We highly recommend this hotel. Our bathroom didn't have a bathtub. The shower was wonderful. The water is very soft so you must use just a tiny amount of soap. There isn't anything we didn't like about this property. It was fantastic

Paid for a view of construction, horrible entrance to hotel due to construction. I paid approx 1,300$ for one night on Valentine day.

Paid for a view of construction, horrible entrance to hotel due to construction. I paid approx 1,300$ for one night on Valentine day.

It’s a construction site! Loud, noisy & dirty! Staff and management were not hospitable!

Nothing! It’s a construction site! Loud, noisy & dirty! Staff and management were not hospitable!

We had issues in not having running water for the shower on day 1, but the Manager credited our first night accommodation fee and gave us free breakfasts, free valet and a restaurant credit as recognition of our inconvenience. We felt he went above and beyond. BUT, must say that the hotel facilities are highly compromised with all the construction.

We had issues in not having running water for the shower on day 1, but the Manager credited our first night accommodation fee and gave us free breakfasts, free valet and a restaurant credit as recognition of our inconvenience. We felt he went above and beyond. BUT, must say that the hotel facilities are highly compromised with all the construction.

Excellent staff and location. The extent of the building work was not made clear to us at booking and there were many facilities that were not available during our stay as a result. No discount was offered for this disruption and given the difference in experience during this stay compared to others, I would have expected a discounted rate.

Excellent staff and location. The extent of the building work was not made clear to us at booking and there were many facilities that were not available during our stay as a result. No discount was offered for this disruption and given the difference in experience during this stay compared to others, I would have expected a discounted rate.

Good

The attitude of the staff was amazing.

The attitude of the staff was amazing.

Nice and clean hotel with good staff

I last stayed here 14 years ago. And the hotel has gone downhill immensely. Our junior suite on the 3rd floor faced Santa Monica Boulevard. The suite was dated. Like a once beautiful property that has seen better days. There was a door locked and leading to the adjacent room. So everything could be heard through the door. And the shower is abominable. Small shower head with a hand shower with difficult to control water temperature. And the shower door has a huge gap between the glass and the wall causing water to leak out all over the bathroom floor. And the shower wall that abuts the toilet room leaks, too. We hope the major construction of additional rooms and a new pool, will be well thought out. As the present hotel room we had is totally unsatisfactory for the price. We were very pleased with the great staff and service and a very good restaurant on the top floor. But the next time in LA, we will stay at the Waldorf Astoria right next door.

I last stayed here 14 years ago. And the hotel has gone downhill immensely. Our junior suite on the 3rd floor faced Santa Monica Boulevard. The suite was dated. Like a once beautiful property that has seen better days. There was a door locked and leading to the adjacent room. So everything could be heard through the door. And the shower is abominable. Small shower head with a hand shower with difficult to control water temperature. And the shower door has a huge gap between the glass and the wall causing water to leak out all over the bathroom floor. And the shower wall that abuts the toilet room leaks, too. We hope the major construction of additional rooms and a new pool, will be well thought out. As the present hotel room we had is totally unsatisfactory for the price. We were very pleased with the great staff and service and a very good restaurant on the top floor. But the next time in LA, we will stay at the Waldorf Astoria right next door.

The room was spotless. Good size room which had 2 double beds. Large bathroom and great shower. The staff were all fantastic and helpful. The restaurant had a good selection of food on the menu and it was very tasteful. I would recommend this hotel.

The room was spotless. Good size room which had 2 double beds. Large bathroom and great shower. The staff were all fantastic and helpful. The restaurant had a good selection of food on the menu and it was very tasteful. I would recommend this hotel.

Great

Great

Beautiful hotel! Friendly welcoming staff, spacious, clean room. Loved the late checkout time!

Beautiful hotel! Friendly welcoming staff, spacious, clean room. Loved the late checkout time!

Great but be aware of all the constructions and remodeling

Great but be aware of all the constructions and remodeling

Thermostat did not work, construction detours were annoying. Nice big spotless room and nice staff though.

Thermostat did not work, construction detours were annoying. Nice big spotless room and nice staff though.

Loved our time here. Everything was perfect…except shower water pressure Hotel staff were lovely, incredibly helpful. Room was clean and spacious. Would happily stay again Shower pressure wasn’t great -

Everything!!!! Nothing

The hotel was being renovated so the entrance was from another street past another hotel. The food and beverage situation was very difficult. I had to work with four different people to get a bottle of wine. They had almost no stock. I was encouraged to pick up my own room service, which means it is no longer room service. It was finally delivered warm, not hot. The thermostat was inactive. The only positive was that the room was clean.

The hotel was being renovated so the entrance was from another street past another hotel. The food and beverage situation was very difficult. I had to work with four different people to get a bottle of wine. They had almost no stock. I was encouraged to pick up my own room service, which means it is no longer room service. It was finally delivered warm, not hot. The thermostat was inactive. The only positive was that the room was clean.

Clean room

Clean room

Great place to stay.

Great place to stay.

I opted for a Hollywood Hills side view, which unfortunately was quite overcast and even at night was not a clear view. I should've just opted for the balcony room overlooking Wilshire Blvd

I opted for a Hollywood Hills side view, which unfortunately was quite overcast and even at night was not a clear view. I should've just opted for the balcony room overlooking Wilshire Blvd

Great stay :)

Great stay :)

There was construction - which couldn't be helped, but the rest of our experience was great! Great staff - great accommodations. :)

There was construction - which couldn't be helped, but the rest of our experience was great! Great staff - great accommodations. :)

I wouldn’t have stayed there if I knew it was under construction and difficult to enter

I wouldn’t have stayed there if I knew it was under construction and difficult to enter

Location is great, lots of restaurants and shopping options close by, nice neighborhood too. Princess at the Concierge desk went the extra mile and valet service was great Breakfast was poor in every way possible! Couldn't handle more than ten tables, even though we stayed at the hotel we had to book if we wanted to have breakfast between 8 and 9, menu was limited and the quality well below par. Major renovations on the site are being done which they don't mention when you book. Noise levels early morning from the drilling was horrible. Booking.com confirmation indicates that taxes etc. are included in the rate, however, they say that's not the case and we have to take it up with Booking.com

Nice and clean room. Pool not available due to construction. Parking is valet only with a tricky access again due to construction on site.

Nice and clean room. Pool not available due to construction. Parking is valet only with a tricky access again due to construction on site.

Overall experience from check in to check out was outstanding. The spa never seems to disappoint my wife and I and the food is always top tier dining.

Overall experience from check in to check out was outstanding. The spa never seems to disappoint my wife and I and the food is always top tier dining.

Great service. They let us check in early.

Great service. They let us check in early.

Very nice hotel, valet can be rude, when they have events it’s seem unorganized and they let the guests of the event run wild. But the room was great! If you stay out the lobby you’ll love your room. The circa bar was nice but understaffed

Very nice hotel, valet can be rude, when they have events it’s seem unorganized and they let the guests of the event run wild. But the room was great! If you stay out the lobby you’ll love your room. The circa bar was nice but understaffed

Everything was great except view….under construction till 2026…..wanted a balcony so had to look at construction site….but everything us was fabulous:)

Everything was great except view….under construction till 2026…..wanted a balcony so had to look at construction site….but everything us was fabulous:)

The staff So much guest and outside event traffic

It was under renovation considering the price this was not the experience we expected of you are undergoing renovation guest should get a discount

It was under renovation considering the price this was not the experience we expected of you are undergoing renovation guest should get a discount

It was clean and nice No room service No mini bar Load construction out side No breakfast buffet All above has nothing on your website that it does not exists. We paid $650 for one night and it was a max $150 a night experience

The room was OK but tired, as the hotel has acknowledfged.

The room was OK but tired, as the hotel has acknowledfged.

Having only one restaurant with a very limited menu was not what we expected. The room service was extremely limited as well. The gym was great and we loved the flavored water! The construction is very extensive and you do not want a room that faces that as it’s loud and extremely dusty. The in room lotions, soaps and shampoo were great as well.

Having only one restaurant with a very limited menu was not what we expected. The room service was extremely limited as well. The gym was great and we loved the flavored water! The construction is very extensive and you do not want a room that faces that as it’s loud and extremely dusty. The in room lotions, soaps and shampoo were great as well.

Pool was under construction. There was no room service, which as a staple of the type of hotel it was, was disappointing.

Pool was under construction. There was no room service, which as a staple of the type of hotel it was, was disappointing.

I was there for a conference in the hotel, which has been undergoing renovations for years. The construction causes some inconvenience. The valet and pickup/dropoff line is crowded and inefficient, and ride share and taxis don't always know how to navigate it. When there is an event, you can't get picked up or dropped off easily. The line is endless. The hotel one has one restaurant open, no coffee shop or the like, and in-room dining is very slow. My room was lovely, clean, modern and bright. The toilet has a bidet! The shower is great. The staff who helped me more than made up for the inconvenience. The receptionist put me on a floor away from the construction, the concierges found me a hair salon, gave me recommendations for how to get my Lyft/Uber and recommended restaurants. Housekeeping was perfection. Everyone was friendly. The general manager on duty brought me my room service (plus extra goodies) because I was waiting. There was sometimes confusion around things like valet parking, the shuttle, etc., but that was more the function of the fact that I was at a conference of 400 people (most of whom were not staying there) instead of the hotel staff not knowing the right answers.

I was there for a conference in the hotel, which has been undergoing renovations for years. The construction causes some inconvenience. The valet and pickup/dropoff line is crowded and inefficient, and ride share and taxis don't always know how to navigate it. When there is an event, you can't get picked up or dropped off easily. The line is endless. The hotel one has one restaurant open, no coffee shop or the like, and in-room dining is very slow. My room was lovely, clean, modern and bright. The toilet has a bidet! The shower is great. The staff who helped me more than made up for the inconvenience. The receptionist put me on a floor away from the construction, the concierges found me a hair salon, gave me recommendations for how to get my Lyft/Uber and recommended restaurants. Housekeeping was perfection. Everyone was friendly. The general manager on duty brought me my room service (plus extra goodies) because I was waiting. There was sometimes confusion around things like valet parking, the shuttle, etc., but that was more the function of the fact that I was at a conference of 400 people (most of whom were not staying there) instead of the hotel staff not knowing the right answers.

It could be made known in plain simple unhidden, and talked about messaging that there is construction going on I would not have booked.

The bathroom shower door did not keep the water within the tub, when I reported it they dealt with it quickly by putting a plastic gasket on the bottom of shower door. However, the next shower left so much water on the floor we had to ask for extra towels to deal with it. Until the end of our stay. The housekeeping was excellent.

The bathroom shower door did not keep the water within the tub, when I reported it they dealt with it quickly by putting a plastic gasket on the bottom of shower door. However, the next shower left so much water on the floor we had to ask for extra towels to deal with it. Until the end of our stay. The housekeeping was excellent.

At 9 am start drilling behind my head board

At 9 am start drilling behind my head board

Staff was rude. Hotel under construction

Staff was rude. Hotel under construction

I didn’t get the level of room that I paid for; so i definitely overpaid and then I ordered room service and it took over an hour so I was late to a meeting; not to mention the breakfast order that arrived as I was walking out the door was not even the correct order. I was told they would compensate for the meal but I never even had breakfast; and no refund for my room. Very Disappointing:(

I didn’t get the level of room that I paid for; so i definitely overpaid and then I ordered room service and it took over an hour so I was late to a meeting; not to mention the breakfast order that arrived as I was walking out the door was not even the correct order. I was told they would compensate for the meal but I never even had breakfast; and no refund for my room. Very Disappointing:(

Construction on going and we couldn’t access the pool

No room service, only rooftop service or pickup on rooftop rest.

The staff was amazing - but with the hotel under construction, there were no vending machines, no store to purchase items or snacks, it made it very difficult to check in. Came after surgery and had to go through construction to get to the room. The restaurant had very limited food options for dinner leaving us to order from uber eats. Was only notified that the pool would not be available - was never told there would be almost no amenities. For the price and if being a Hilton I was very disappointed.

The staff was amazing - but with the hotel under construction, there were no vending machines, no store to purchase items or snacks, it made it very difficult to check in. Came after surgery and had to go through construction to get to the room. The restaurant had very limited food options for dinner leaving us to order from uber eats. Was only notified that the pool would not be available - was never told there would be almost no amenities. For the price and if being a Hilton I was very disappointed.

The valet now has to park the cars in a garage down the street making the process long and difficult. There is no pool and if you want to swim you have to drive to the Fairmont Century City to do so which is incredibly inconvenient (see valet issues above). They have one little restaurant on the top floor (8th) with a limited menu of overpriced and just so-so food. Service was hit or miss both times we ate there motivated by convenience only. If this hotel ever had ambience it’s now gone. I’m sure in 3-4 years it will be a great place to stay, but nobody should stay here until then. It is awful!!

The valet now has to park the cars in a garage down the street making the process long and difficult. There is no pool and if you want to swim you have to drive to the Fairmont Century City to do so which is incredibly inconvenient (see valet issues above). They have one little restaurant on the top floor (8th) with a limited menu of overpriced and just so-so food. Service was hit or miss both times we ate there motivated by convenience only. If this hotel ever had ambience it’s now gone. I’m sure in 3-4 years it will be a great place to stay, but nobody should stay here until then. It is awful!!

The property is under construction, which made it difficult to find the entrance. The staff was amazing and made up for the fact all of that. The restaurant was mediocre at best. Food was nothing to brag about AT ALL.

The property is under construction, which made it difficult to find the entrance. The staff was amazing and made up for the fact all of that. The restaurant was mediocre at best. Food was nothing to brag about AT ALL.

Excellent!

Excellent!

We were having a bridal shower and I had flowers in my car and was not aware that the hotel is under construction and did not have valet/bellman readily available. It would be really helpful to know that as I might’ve made a different selection based on that knowledge.

We were having a bridal shower and I had flowers in my car and was not aware that the hotel is under construction and did not have valet/bellman readily available. It would be really helpful to know that as I might’ve made a different selection based on that knowledge.

I liked the history of this property. The staff is helpful and kind. However the jackhammering is very annoying and my Uber driver go lost getting me there from the airport, because his GPS sent him to the Hilton next door. Also, I'm disabled and the only restaurant doesn't answer phone. It's up half a dozen stairs. I had to use a freight elevator; inconvenient and no room service.

I liked the history of this property. The staff is helpful and kind. However the jackhammering is very annoying and my Uber driver go lost getting me there from the airport, because his GPS sent him to the Hilton next door. Also, I'm disabled and the only restaurant doesn't answer phone. It's up half a dozen stairs. I had to use a freight elevator; inconvenient and no room service.

If I was ever to come back to Los Angeles, this is the hotel that I will recommend.

If I was ever to come back to Los Angeles, this is the hotel that I will recommend.

They are under construction currently. It is a bit limited and parking/valet is a bit of a mess at times. However, this property is a gem and the staff worked very hard to make it as normal as possible. Can’t wait to see the finished product.

They are under construction currently. It is a bit limited and parking/valet is a bit of a mess at times. However, this property is a gem and the staff worked very hard to make it as normal as possible. Can’t wait to see the finished product.

$65.00 is Too expensive for overnight parking

everything some construction occurring too expensive for overnight parking $65

Did not tell us prior to booking that pool was closed and most restaurants.

The hotel is under construction and the lobby is a mess. No ubers can find entrance. Very limited staff and services now till 2028!! Sad! I have been staying her for 20 years

The hotel is under construction and the lobby is a mess. No ubers can find entrance. Very limited staff and services now till 2028!! Sad! I have been staying her for 20 years

Toomuch construction

No, not at all.

Thank you Beverly Hilton.

Thank you Beverly Hilton.

Love it !!

Love it !!

We liked the wonderful way Grzyna Czerny welcomed us and was so kind to us. She gave us a room upgrade to a King room. It was fabulous and a very large balcony. Grazyna also gave us breakfast as a treat for the four days which was so wonderful. Grazyma knew I had been having some health worries over the last few years. Also Susmita was very kind in printing out the boarding passes. We saw a wonderful kind lady who we know from two years ago. She is called Hayedeh. It was so nice to see her again. Hayedeh was so wonderful and kind as she was two years ago. Hayedeh gave us lovely chilled water whilst we where waiting for our Lyft to LAX. Albert Sandoval was very kind. He was such a great help to us. Israel from the bar was such a kind person and very helpful. Cris the host in the dining room was always very kind and efficient. Kim our server was so nice and efficient. Criseida the hostess was very good and kind. Lucho the bellman was very kind and everyone at The Beverly Hilton including the wonderful men who greeted us and helped us in and out of the cars we where getting in and out of. The lovely staf who made our rooms beautiful and clean every day were kind and wonderful. Mario was fabulous and kind.

We liked the wonderful way Grzyna Czerny welcomed us and was so kind to us. She gave us a room upgrade to a King room. It was fabulous and a very large balcony. Grazyna also gave us breakfast as a treat for the four days which was so wonderful. Grazyma knew I had been having some health worries over the last few years. Also Susmita was very kind in printing out the boarding passes. We saw a wonderful kind lady who we know from two years ago. She is called Hayedeh. It was so nice to see her again. Hayedeh was so wonderful and kind as she was two years ago. Hayedeh gave us lovely chilled water whilst we where waiting for our Lyft to LAX. Albert Sandoval was very kind. He was such a great help to us. Israel from the bar was such a kind person and very helpful. Cris the host in the dining room was always very kind and efficient. Kim our server was so nice and efficient. Criseida the hostess was very good and kind. Lucho the bellman was very kind and everyone at The Beverly Hilton including the wonderful men who greeted us and helped us in and out of the cars we where getting in and out of. The lovely staf who made our rooms beautiful and clean every day were kind and wonderful. Mario was fabulous and kind.

There is construction being done next to the property.

There is construction being done next to the property.

Construction makes the entrance not the easiest to find. Everything about the hotel was great though including the staff

Construction makes the entrance not the easiest to find. Everything about the hotel was great though including the staff

Friendly staff, clean rooms and a great location!

Friendly staff, clean rooms and a great location!

Besides the construction going on, everything was okay. The staffs were helpful. But we wished we were closer to the elevator due to my mom’s arthritis. And our room upgrade did not get us any closer to the elevator when I asked if the room was closer the staff member said yes and paid additional 60 a night was sorta a scam. Whatever!? I probably will never stay at this Hilton again cause of that. Closer to the elevator means like the first 2 rooms not like down to the end of the hall, that is not “close” to the elevator at all.

Besides the construction going on, everything was okay. The staffs were helpful. But we wished we were closer to the elevator due to my mom’s arthritis. And our room upgrade did not get us any closer to the elevator when I asked if the room was closer the staff member said yes and paid additional 60 a night was sorta a scam. Whatever!? I probably will never stay at this Hilton again cause of that. Closer to the elevator means like the first 2 rooms not like down to the end of the hall, that is not “close” to the elevator at all.

Hotel is under renovation. We went for a weekend with intention of paying by the pool. The pool in under renovation. No one told us. Very disappointing. There were multiple opportunities for the staff to let us know.

Hotel is under renovation. We went for a weekend with intention of paying by the pool. The pool in under renovation. No one told us. Very disappointing. There were multiple opportunities for the staff to let us know.

Pool closed and was in the middle of a construction site.

Pool closed and was in the middle of a construction site.

Excellent staff and very clean and safe!

Excellent staff and very clean and safe!

This hotel is under considerable construction, the the rooftop lounge, andrestaurant was closed, and they opened a little area in the lobby for our breakfast and no dinner was available. Much of the staff, especially behind the front desk was uninformed and rude when we asked questions about where to go for happy hour and breakfast. Also, this has no spa and the pool is closed. We were very disappointed. $65 a night for parking was also excessive.

This hotel is under considerable construction, the the rooftop lounge, andrestaurant was closed, and they opened a little area in the lobby for our breakfast and no dinner was available. Much of the staff, especially behind the front desk was uninformed and rude when we asked questions about where to go for happy hour and breakfast. Also, this has no spa and the pool is closed. We were very disappointed. $65 a night for parking was also excessive.

Our stay at the BH Hilton was exceptional. From our greeting by the valet to the front desk and room, everything was wonderful. Look forward to returning

Our stay at the BH Hilton was exceptional. From our greeting by the valet to the front desk and room, everything was wonderful. Look forward to returning

Staff is excellent. Property is clean.

Staff is excellent. Property is clean.

This is our second stay at the hotel with our dog. The staff is excellent. The rooms are a good size and clean. Parking is easy. The location is great. Again we were treated so well and the service here is excellent.

This is our second stay at the hotel with our dog. The staff is excellent. The rooms are a good size and clean. Parking is easy. The location is great. Again we were treated so well and the service here is excellent.

Great stay

Great stay

Staff was great. Very comfortable beds. Excellent food.

Staff was great. Very comfortable beds. Excellent food.

Beautiful hotel

Beautiful hotel

Wonderful experience. Was there four days for son’s wedding. The entire staff was exceptional. Great place to stay for any reason.

Wonderful experience. Was there four days for son’s wedding. The entire staff was exceptional. Great place to stay for any reason.

Terrible

Terrible

Staff were super friendly.

Staff were super friendly.

Great service! Great stay! Luxury

Great service! Great stay! Luxury

Also, I never had a shower that was beyond tepid. Did not matter what time of the day, as I tried that, nor did it matter where I set the dial on the shower. Having a hot shower is also a very low bar for a BH hotel to reach.

Also, I never had a shower that was beyond tepid. Did not matter what time of the day, as I tried that, nor did it matter where I set the dial on the shower. Having a hot shower is also a very low bar for a BH hotel to reach.

I have always wanted to stay at this iconic hotel. It's location is perfect walking distance to Beverly Hills and Century City. The rooms are very comfortable. And the service, particularly after I checked in, was fantastic. I got a text asking if everything was to my liking and the one thing I wanted - a hot water kettle - I had within 10 minutes! One small thing - and this is totally subjective - the products they have smell like a mixture of cigarette smoke and something else. The something else is good, but I couldn't shake the cigarette smell.

I have always wanted to stay at this iconic hotel. It's location is perfect walking distance to Beverly Hills and Century City. The rooms are very comfortable. And the service, particularly after I checked in, was fantastic. I got a text asking if everything was to my liking and the one thing I wanted - a hot water kettle - I had within 10 minutes! One small thing - and this is totally subjective - the products they have smell like a mixture of cigarette smoke and something else. The something else is good, but I couldn't shake the cigarette smell.

We were so happy with service. The staff and crew are very accommodating and welcoming.

We were so happy with service. The staff and crew are very accommodating and welcoming.

Fantastic hotel, from check-in to check-out, everyone was wonderful. This hotel honestly deserves 5 stars and the same for the restaurant. The hospitality was on point.

Fantastic hotel, from check-in to check-out, everyone was wonderful. This hotel honestly deserves 5 stars and the same for the restaurant. The hospitality was on point.

Good

Good

Few issues rooms smell like the kitchen exhausted fan blowing in and food flies coming from the bathroom sink

Few issues rooms smell like the kitchen exhausted fan blowing in and food flies coming from the bathroom sink

I pick this location because it’s near the end of the LA Marathon

I pick this location because it’s near the end of the LA Marathon

Great neighborhood. The room was spotless and the staff was very professional and courteous.

Great neighborhood. The room was spotless and the staff was very professional and courteous.

Great location and the staff were amazing! Will always choose the Beverly Hilton to stay at when we’re in LA.

Great location and the staff were amazing! Will always choose the Beverly Hilton to stay at when we’re in LA.

Great experience here after a surgery o had. Staff was really attentive and fast.

Great experience here after a surgery o had. Staff was really attentive and fast.

Very friendly and professional

Very friendly and professional

The entire staff was professional and excelled at pleasing guest.

The entire staff was professional and excelled at pleasing guest.

Staff treated us like royalty

Staff treated us like royalty

The hotel was preparing for the Golden Globes during our stay, so construction and preparations were noisy and disruptive. When I had discovered this could be an issue, well over a month before our stay, the hotel would not allow me to cancel without a penalty for the full price of our room.

The hotel was preparing for the Golden Globes during our stay, so construction and preparations were noisy and disruptive. When I had discovered this could be an issue, well over a month before our stay, the hotel would not allow me to cancel without a penalty for the full price of our room.

Such a fun stay in an iconic hotel. Staff was very nice!

Such a fun stay in an iconic hotel. Staff was very nice!

Getting into the property is the only negative. The entrance is on the back side if the building and construction is going on all around.

Getting into the property is the only negative. The entrance is on the back side if the building and construction is going on all around.

Loved the room and enjoyed drinks at bar - however bed was very hard and they did not have mattress topper to soften it -

Loved the room and enjoyed drinks at bar - however bed was very hard and they did not have mattress topper to soften it -

Our room was beautifully appointed, with plush bedding, tasteful decor, and a balcony offering stunning views of the city. Every detail was thoughtfully considered, making our stay as comfortable as it was memorable. One of the standout highlights of our visit was the rooftop bar. The ambiance was magical, with breathtaking views of the city and an inviting atmosphere that made it the perfect spot to unwind. The beautiful mosaics behind the bar added an elegant touch, creating a truly unique and memorable backdrop. We were especially impressed by the wonderful bartender, Israel, whose exceptional service and warm personality made the experience even more enjoyable. Israel’s friendly demeanor and attention to detail elevated our evening and left a lasting impression. Every team member we encountered went above and beyond to ensure our needs were met, always with genuine kindness and professionalism. We can’t wait to return!

Our room was beautifully appointed, with plush bedding, tasteful decor, and a balcony offering stunning views of the city. Every detail was thoughtfully considered, making our stay as comfortable as it was memorable. One of the standout highlights of our visit was the rooftop bar. The ambiance was magical, with breathtaking views of the city and an inviting atmosphere that made it the perfect spot to unwind. The beautiful mosaics behind the bar added an elegant touch, creating a truly unique and memorable backdrop. We were especially impressed by the wonderful bartender, Israel, whose exceptional service and warm personality made the experience even more enjoyable. Israel’s friendly demeanor and attention to detail elevated our evening and left a lasting impression. Every team member we encountered went above and beyond to ensure our needs were met, always with genuine kindness and professionalism. We can’t wait to return!

The bathtub is full of leaking water and the toilet is not cleaned.

The bathtub is full of leaking water and the toilet is not cleaned.

It was a nice day for one night. Staff was very friendly.

It was a nice day for one night. Staff was very friendly.

Circa 55 on the 8th floor has amazing food and a great view. Highly recommend! The hotel was under construction but it was still quiet and relaxing. The staff was great!

Circa 55 on the 8th floor has amazing food and a great view. Highly recommend! The hotel was under construction but it was still quiet and relaxing. The staff was great!

Everything at the Beverly Hilton was magical.

Everything at the Beverly Hilton was magical.

Great staff!!

Great staff!!

door in the bathroom did not work, called maintenance. They never shut up the door didn’t close.

door in the bathroom did not work, called maintenance. They never shut up the door didn’t close.

Latina girl in the reception with bat temper and rude ways to give a room (booked by expedia) it’s a constant problem book rooms in expedia automatically the people from the hotels give you the worst room

The pool is now a Noisy construction site. Our balcony was covered in dirt that blew up from the construction site The replacement pool is Small and shallow And the pool area is not what I would expect from this hotel The website still shows the old pool, so it is not very clear when you are booking The hotel is under construction.

Property

The swimming pool and relaxation area was far too small for the size of the hotel. The rooms were small as well

Extensive construction around the property as well as ongoing renovation on property.

Friendly staff and very comfortable beds. Good sized rooms. Will return.

Excellent

Always enjoy staying here

Construction work going on so no self parking or on site pool available, wil be some years until complete.

I thought the staff upon checkin was great, but we had an early-morning UCLA medical appointment, so needed a wakeup call at 5 am--they finally called at 5:30, which threw us off. Just in general, the room was pretty shabby, considering the price and location (view was bad--they can't help that), a/c and heating never changed (they CAN help that), mirror had a peephole-sized crack in it (which is both disturbing AND fixable)). All in all, I just would have expected more at that price point and the "luxury" brand of it all.

nice facility. room clean. food was not great at check in. Checked in around 9pm and received room service. Food was awful

Great and friendly staff! Service and food was good!

Absolutely amazing. I cannot rate this hotel highly enough. From the moment we arrived at the hotel, the staffs went over above to make our stay wonderful. The hotel is simply fabulous. You cannot ask for a better location in that area. We walked to rodeo drive, the Beverly Hills sign etc. The hotel is beautiful. The corridors are lovely, the reception looks so classy. There are photos of some of the celebrities who had stayed there. Our room was very spacious. My children enjoyed the swimming pool. The food was also lovely. Thank you Beverly Hilton for making our 15th anniversary so special.

Stayed to recover after surgery nearby. Felt like the entire outside of the hotel needed a paint job. Our room was small, but very cute and had an outdoor terrace. Bathroom was clean. Mattress was very comfortable and A/C was ice cold. The mini fridge was convenient. Check-in was uncomfortable due to the obnoxious woman behind the counter. I like friendly people but she was acting “Alice in Wonderland” weird. However, most of the staff were helpful, kind and delightful during our stay, except for two Asian men who were cold and rude. Parking was $65/night. Overall, wasn’t the amazing experience I’d imagined, but it served its purpose.

A wonderful stay and incredibly friendly service!

Major construction and pool shown in listing closed. Small shared pool open but nothing nice. The staff were lovely and very helpful. The best burger I’ve ever had from in room dining. I was told that I overpaid for the stay- much cheaper on their site due to works. Expedia are rubbish at reporting such things!

Way too much construction waking me up at 7am no need to start that early

I would not stay again. The place is under construction. I had been excited to spend an afternoon in the pool, but they informed me that it was closed due to construction. There is no coffee maker in the room or paper by your door when you get up in the morning. $8.00 US for a coffee. Not worth it. I should have stayed at SLS Beverly Hills so I paid the price for changing hotels.

VIP hotel

The hotel is iconic but the rooms smell (we had two rooms, both had musty old smell) , my room had no electric outlets or usb ports close to the bed. They were missing from the night table, just empty holes where they were supposed to be. Lots of noise due to construction right next door to the property. Too many events at hotel make it a hassle for guests to park and valets are rude about it.

Very comfortable room. The hotel has all of the amenities and is well located in Beverly Hills for easy sightseeing.

No pool available. Construction

The entire hotel is under construction and the Oasis side of the hotel is destined to be demolished in the near future. We were placed in the Oasis side where the rooms are small and that part of the hotel is dated. The pool is completely under construction. A close family member stayed at the hotel three days before we arrived and stayed in the main tower which was a completely different experience with larger rooms, a room fridge, coffee maker. Oasis had none of the above. We paid the same price for the room so that was unfortunate. We could not get an uber because of the construction that has taken over the entire entrace. I would not stay at a hotel that is under construction. Expedia did not alert us to this major inconvenience.

Quick check in, clean, very nice waiters. I didn’t like that there is no pool.

I was never told there would be Major construction going at the hotel

Everything was great except the pool was closed for renovation. Would have been nice if I had been informed of this at booking

The staff was exceptional - helpful and pleasant. An Apple pilot was filming for 3 days. I met some of the actors. I will return to this property.

Overall, good experience.

Leaky faucet, uncomfortable beds, way too expensive coffee.. $7 for a medium coffee with no frills?? That’s absurd… I can get better Starbucks coffee for half the price.

Staff was very knowledgeable and helpful

The check in and out process was smooth, service was very friendly and our room was spacious and clean

A nice renovated hotel not far from Rodeo drive with nice restaurants to go at walking distance

I have stayed there many times. Expensive hotel. They did not tell me it is a construction zone. I work through the night and sleep during the day. It was horrible. Constant noise. Impossible to sleep. They should have told me at check in. I should not have paid to stay there this time

Staff was great. Hotel conditions top notch. Beautiful rooftop restaurant. Room clean and great layout. Bath Towels thick and absorbent. Food excellent.

Contraction around the property was noise other then excellent place

My fav place to stay in LA! The best!

I arrived around 10:00am at the hotel, and well understand that check-in time was 3:00pm, so my intention was ask to store my luggage at the reception and will be back later and check-in. But there was a Milekn conference there and eventhough I explained this, they did not allow me enter the hotle, so I have to take my luggage with me till I check-in in the afternoon. It was not so good exeprience.

… We went to an early dinner so we thought maybe it’s because it’s an early dinner and there’s nobody really in the restaurant that the service was horrible. But then we went to the breakfast. Breakfast waited 10 minutes to actually get a cuppa coffee. We sat there for about 10 minutes before anybody even acknowledged us. Also, every time we asked anybody who walked by if we could order a cup of coffee Their answer would be you have to ask your waitress. Before we ask a waitress, we need to see a waitress. Definitely not what you expect at the Beverly Hilton.

I’ve stayed here before and loved it. This time wasn’t so great since there was a conference starting the day I was checking out. Security wouldn’t even let me in after I returned from a morning walk to get coffee. Finally I was let back in and then security inside kept stalking me. I wasn’t a part of the conference but I was a hotel guest! I had to leave to get coffee because it was so uncomfortable being there. I couldn’t even roam the lobby. I felt like I was getting kicked out and I still had 3 hours until check out! It was a total of $700 a night and I was only there for one night and left 2 hours before I even wanted to because of all the chaos and security issues. It was weird. People were nice but they all made me feel like I shouldn’t even be at this hotel. I couldn’t even get in the front door.

the room we stay was noise try to sleep in on my holiday but all the surrounding full of noise start as early as 7 am

Staff are all so friendly & rooms spotless

I have been staying at the Beverly Hilton for several years. Grazyna Czermy always accommodates my needs above and beyond. Professional, friendly … I do not think I would stay anywhere else.

Way too much construction. No pool to use noisy for rooftop breakfast. Very noisy at night between 10 and 11. Wait a few years for construction to be done before staying here

Our son in law, Ian king, forgot to give his Hilton honors number

restaurant staff horrible